How Do We Collaborate: Adaptive Team Dynamics at TheLadders

How do we collaborate? Ben Burton Will Evans Ben Grohe Presented at Agile Experience Design Meetup June 25th

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17-Oct-2014
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I wrote a blog post on this here: http://blog.semanticfoundry.com/2012/06/27/how-do-we-collaborate-presented-at-agileux-meetup-in-nyc/ On Monday, June 25th, Ben Grohe, Ben Burton and myself representing Product Management, Engineering, and Design, respectively, spoke at a local meetup of the Agile Experience Design group here in New York City, hosted by Pivotal Labs. It was a great event, with about 100 people coming out representing the NYC tech scene. We were invited to speak about how our teams collaborate and what processes and tactics we use to to concieve, design, build, release, and measure products for our customers. To discuss this really requires us to step back and address the organization structure and processes here at TheLadders that makes us unique. Over the last decade, TheLadders has been able to not only survive, but thrive, in the hyper-competitive online job matching space, because we have discovered that shared and collaborative teams, rather than heroic and authoritarian management, is what unlocks the potential of a creative, agile organizations capable of rapidly adapting to market conditions and pivot quickly to exploit new opportunities. At TheLadders, our adaptive, agile structure embraces distributed leadership – the entire organization has a shared understanding of the corporate vision and strategy as well as key performance indicators (KPIs) to measure success, and decision-making is placed with autonomous teams responsible to delivering on those KPIs. Over the last decade, TheLadders has been able to not only survive, but thrive, in the hyper-competitive online job matching space, because we have discovered that shared and collaborative teams, rather than heroic and authoritarian management, is what unlocks the potential of a creative, agile organizations capable of rapidly adapting to market conditions and pivot quickly to exploit new opportunities. At TheLadders, our adaptive, agile structure embraces distributed leadership – the entire organization has a shared understanding of the corporate vision and strategy as well as key performance indicators (KPIs) to measure success, and decision-making is placed with autonomous teams responsible to delivering on those KPIs. Because the product, user experience, and development teams embrace Agile, we are able to meet changes in organization needs and pivot, usually in a matter of days (not months or quarters), to meet new challenges through innovation in delivering customer value.