Hospitality Experience Superior Guest Services
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OUR COMPANY ZMC Hotels, LLC, is a diverse and dynamic Hotel Management Company with more than fifty years of operation in the hospitality industry. From simple beginnings, having been family founded, ZMC Hotels has grown into an established cross-national operator and owner. Our portfolio of 40 hotels reaches across 13 states and represents partnerships with leading hotel companies including Marriott, Hilton, Hyatt, IHG, Radisson, Choice Hotels, Best Western, Wyndham, as well as Private Label Lodging, including two family focused waterparks. Along with our Home Office located in Walnut Creek, California, ZMC Hotels maintains a strong regional support structure with offices in Duluth, Minnesota; Scottsdale, Arizona; and Oxford, Alabama. Our Property Team Members are dedicated to delivering superior guest and financial performance. Commitment to our guests shows through from the many brand awards presented to our hotels at annual national conferences. Our hotels are routinely honored in the top 5%, or better, rankings within their respective brands. The ZMC Hotels Management Team leverages decades of deep experience across a wide variety of markets to bring unparalleled support to our ownership partners. Our expertise and skills are ready to strengthen your property in Hotel Operations, Marketing & Sales, Revenue Management, Human Resources & Risk Management, Information Technology, Facilities & Construction Management, Project Development, Accounting, Financial Management, Purchasing, and Brand Compliance. We take our partnerships seriously, knowing your success is our success. Our commitment to providing top-notch management services enables ZMC Hotels to meet and exceed our partners top and bottom-line financial goals. We are your partner, and we strive for success in everything we do for you. Contact John Henry at [email protected] or by phone at 925.933.4000, ext. 275. See what ZMC Hotels can do for you. 1855 Olympic Boulevard Walnut Creek, CA 94596 zmchotels.com 925.933.4000 50 YEARS Hospitality Experience Superior Guest Services
Transcript of Hospitality Experience Superior Guest Services
OUR COMPANY
ZMC Hotels, LLC, is a diverse and dynamic Hotel Management Company with more than fifty years of operation in the hospitality industry. From simple beginnings, having been family founded, ZMC Hotels has grown into an established cross-national operator and owner.
Our portfolio of 40 hotels reaches across 13 states and represents partnerships with leading hotel companies including Marriott, Hilton, Hyatt, IHG, Radisson, Choice Hotels, Best Western, Wyndham, as well as Private Label Lodging, including two family focused waterparks. Along with our Home Office located in Walnut Creek, California, ZMC Hotels maintains a strong regional support structure with offices in Duluth, Minnesota; Scottsdale, Arizona; and Oxford, Alabama.
Our Property Team Members are dedicated to delivering superior guest and financial performance. Commitment to our guests shows through from the many brand awards presented to our hotels at annual national conferences. Our hotels are routinely honored in the top 5%, or better, rankings within their respective brands.
The ZMC Hotels Management Team leverages decades of deep experience across a wide variety of markets to bring unparalleled support to our ownership partners.
Our expertise and skills are ready to strengthen your property in Hotel Operations, Marketing & Sales, Revenue Management, Human Resources & Risk Management, Information Technology, Facilities & Construction Management, Project Development, Accounting, Financial Management, Purchasing, and Brand Compliance.
We take our partnerships seriously, knowing your success is our success. Our commitment to providing top-notch management services enables ZMC Hotels to meet and exceed our partners top and bottom-line financial goals. We are your partner, and we strive for success in everything we do for you.
Contact John Henry at [email protected] or by phone at 925.933.4000, ext. 275.
See what ZMC Hotels can do for you.
1855 Olympic Boulevard Walnut Creek, CA 94596
zmchotels.com 925.933.4000
50YEARSHospitality Experience
Superior Guest Services
MANAGEMENT FOCUS
ZMC Hotels offers the following and more:
• An All-Inclusive Platform for Operations, Revenue Strategy, HR, Finance, Development and Construction to meet all of our partner's needs.
• A hyper-focused approach to KPIs, Data Analytics, Benchmarking, and Goal Setting pushing boundaries to surpass the competition.
• Success is created by building relationships with you, our guests, and the brands; all paramount to achieving performance expectations.
• Aggressive utilization of Training & Support through tools and education across all levels of Hotel Operations.
MANAGEMENT SERVICES
• Hotel Operations• Sales and Revenue Strategy• Digital Marketing and Social Media Strategy• Capital Budget Management• Human Resources and Labor Relations• Accounting, Payroll, and Tax Services• National Purchasing Platform• Insurance and Risk Management• Information Technology and Telecommunications• Pre-transition Analysis and Planning• Franchisor Relations• Pre-opening Services• Project Management and Procurement
50YEARSHospitality Experience
Superior Guest Services
1855 Olympic Boulevard Walnut Creek, CA 94596
zmchotels.com 925.933.4000
