hair of Trustees ury Hospice - NFP Consulting...Now based in Cheshire, he lived in Bolton until 2001...

Bury Hospice Chair of Trustees • Information Pack • NFP Consulting • 2016 Page | 1

Chair of Trustees Bury Hospice Information Pack June 2016


Welcome Thank you for your interest in the important voluntary role of Chair of the Board of Trustees for Bury Hospice, Lancashire. The charity enjoys a special place in the hearts of local people, organisations and businesses and it is this fantastic support, coupled with the dedication and professionalism of all those who work and volunteer at the hospice, that makes all the difference. Our widely reported difficulties are firmly in the past and progress can be seen through feedback from our regulators, staff, volunteers, supporters and stories of patients' experiences in local newspapers and social media. Our recovery has not been achieved by accident and this appointment heralds another key step along the way. Bury Hospice is an organisation with great potential for the future and we are seeking to appoint a Chair of the Board who will be entirely new to the organisation and continue to embrace the fresh start that has been made. Our aim is to help local people facing life shortening illnesses such as cancer, motor neurone disease, and heart-failure to have a better quality of life and when the time comes, comfort and dignity in death. Whilst you do not have to have professional experience in a healthcare setting a commitment to the ethos and purpose of our work is essential. My colleagues and I look forward to hearing from you. Margaret Lloyd Acting Chair of Trustees Bury Hospice


Chair of Trustees Bury Hospice Unremunerated Bury Hospice is continuing its journey of progress from the challenging days of 2015 into a brighter future. The charity provides vital care for people in Bury and its surrounding townships, experiencing life shortening illnesses such as, cancer, motor neurone disease, MS and heart failure. The hospice's aim is to help people fulfil their wishes during their illness and when the time comes, to experience comfort and dignity in death. Care is provided through highly specialised clinical services in the hospice and at home for patients and those close to them. The Hospice moved recently into a new facility and is funded through charitable activity and local generosity alongside NHS grant funding from Bury Clinical Commissioning Group. The charity works in close partnership with local healthcare providers and Bury Council. The Board is now seeking to appoint a new Chair of the Board of Trustees. This is a voluntary position of leadership working with a team of talented and enthusiastic trustees who also work in a voluntary capacity. The hospice is looking for a dynamic, inspiring and strategic thinking individual, with strong local connections to bring leadership to the Board and management team. Bury Hospice trustee Paul Horrocks said: “This is a fantastic opportunity to be a part of Bury Hospices’ inspiring work of caring for local people at times when they need it most. The chair will receive strong support from a highly committed and dedicated team". An appointment is being sought for September 2016.

Want to know more? For an informal discussion, please contact Simon Lloyd, Director, NFP Consulting on 07961 988 523 or email [email protected] Download our information pack: www.nfpconsulting.co.uk/buryhospice

mailto:[email protected]

http://www.nfpconsulting.co.uk/buryhospice


About Bury Hospice Bury Hospice has a rich heritage from the early beginnings through to the current day, which is underpinned by fantastic support from the local community and businesses. Originally established as a charity in 1984, it was not until 1991 that the hospice opened its doors and admitted patients. In 2012 a new facility was opened, which increased the number of beds from six to 12 and today turnover is in excess of £2.5m. The hospice continues to rely on generous donations including legacies as well as considerable and enthusiastic public support of fundraising activities, the Bury Hospice Lottery and the Charity retail shops and warehouse. As demand and expectations increased the hospice has responded and the range of services provided have been extended over recent years and now include a day hospice facility, a hospice-at-home and outpatient service as well as a 24 hour advice line. The information about our services is currently being updated to reflect recent developments, but you can find out more about our story at www.buryhospice.org.uk Bury Hospice has also established a separate charity, Grace’s Place, which will provide a children’s hospice facility for the local area. For more information, please visit www.graces-place.org With expansion comes challenges and the hospice has not been without difficulties in recent times, which have been well documented and are now firmly in the past with a new team in place leading a fresh start for a brighter future. Download our latest 2015 Annual Report

Who’s who

The Bury Hospice Board of Trustees

Paul Horrocks

One of the longest serving regional newspaper editors in the UK – with over 12 years as Editor-in-Chief of the Manchester Evening News – Paul left the MEN after 34 years as a journalist to set up Essential Communications in Bury, in October 2009.

He was appointed Deputy Lieutenant for Greater Manchester in 2010, and lives in Bury with his wife Linda.

Paul specialises in communications, profile building, media contacts and reputation management. His client list spans NHS health and social care, sport, legal, water utilities, higher education, the independent school sector and international business consultancy.

He has a non-executive portfolio of mainly charities including the Royal Manchester Children’s Hospital Charity Fundraising Board, and for three years was chairman of Bury Primary Care Trust. He

http://www.buryhospice.org.uk/

http://www.graces-place.org/


is a trustee of the Fusilier Museum in Bury, and communications adviser to Bury Clinical Commissioning Group.

Paul is also an independent chair of the Stockport Together leadership group, comprising chief executives of the Clinical Commissioning Group, NHS Foundation Trust and local authority.

He also enjoys being a media commentator for TV and radio, and is a local radio and newspaper reviewer.

During June 2016 Bury Hospice appointed four additional trustees to the Board.

Peter Holliday

The Rev’d Canon Peter Holliday is a Trustee of Hospice UK and in 2015 concluded the maximum two terms of office as the first Chair of Hospice UK’s Advisory Council. He has recently retired as Chief Executive of St Giles Hospice (Lichfield, Walsall and North Birmingham) where he worked from 2000 to 2016. He is a Residentiary Canon of Lichfield Cathedral (where he operates as Finance Director), a Chartered Accountant and an Honorary Chaplain to the Queen.

Peter joined the Board in March 2016 to bring experience of the national hospice sector. During his time as Chair of the Advisory Council he visited many hospices and has also had the experience of running two quite separate hospice charities simultaneously as he was Chief Executive of Mary Stevens Hospice in Stourbridge from 2011 to 2013. He thus brings insights to support the interim Chief Executive of Bury Hospice and is pleased to bring his experience, particularly in hospice governance, to Bury Hospice.

Peter enjoys classical and choral music, gardening and kitchen bridge.

Richard Parker

Richard originally trained as a clinician in Norfolk and spent over 45 years in health care within the NHS, Private and Charity sectors across the country in a range of clinical specialties including being the CEO of a large Hospice on Tyneside caring for Adults, Children and Young People for some 16 years. After a 35 year management career often including turnaround situations, new service development and major service change, he worked with Newcastle University delivering the Medical Leadership and Management Development Programme.

Richard moved to Cheshire in 2013 with his wife Julie to be closer to their large extended family with grandchildren numbering in the teens.

Richard is currently Chairman of the Trustee Board at St Luke’s (Cheshire) Hospice having taken up that post some 18 months ago. He offered to help at Bury Hospice in order to use his past experiences to bring some relevant knowledge and skills to support the team and the local community.

Supposedly retired, much of his time is taken up with hospice work but he still manages to grow the odd vegetable or two and, on admittedly rarer occasions, hitches the family caravan up to seek some time by the sea.


Graham Yardley

Graham Yardley joined the Board of Bury Hospice as a Trustee in January 2016.

Now based in Cheshire, he lived in Bolton until 2001 and since 1995 had been involved with fundraising for Bolton Hospice, becoming a Trustee in 2001. In 2005 he became Chairman of Bolton Hospice, stepping down in 2012, but remains a Trustee there.

Graham was appointed a Trustee of Bury Hospice in January of 2016 and is determined to play his part in helping Bury Hospice through some challenging times, restoring the confidence of local people in the charity.

Margaret Lloyd

Originally from Kent, Margaret moved north to train as a music teacher over 50 years ago. She became an ‘adopted northerner ‘, and has now been living in Whitefield for the last 30 years.

Margaret became aware of the hospice movement through the death of her father, and became a supporter and fundraiser as a result of this experience. She was first invited to become a Trustee of Bury Hospice in 2003, having recently retired after nearly 20 years as a Headteacher and University Lecturer / Tutor.

Because of personal health issues Margaret chose to step down at the end of 2012, but was re-appointed as a Trustee again in October 2015. She hopes her previous experience will help to strengthen and build the organisation of Bury Hospice, enabling it to offer palliative care to even more of the people of North Manchester.

Margaret’s personal interests are craft related, including card making and soft furnishings, and – following her earlier training at the Royal Northern College of Music – she enjoys singing, conducting and writing music.

David Emery

David is a chartered accountant from Bury, who retired in 2008 as senior partner of a professional practice.

He joined the board of trustees in November 2012 to help improve and update the financial reporting of the hospice; he was driven by the need to give something back to the health sector following his diagnosis and eventual recovery from cancer in 2010.

His principal skills lie in the private entrepreneurial sector, where he has given financial advice to clients from the smallest start-up to a client who made it in to the Sunday Times top 50 wealthiest in the UK. These skills have already helped improve the hospice’s finances, assisting the charity to continue achieving its goal of giving a comprehensive palliative service to the community of Bury.


Outside of work, David’s primary interest is his family, and he is also involved as treasurer of a local golf club, manages a portfolio of industrial properties, and is a keen runner having recently completed the Manchester 10k run, raising nearly £2,000 for charity.

Senior Management Team

Eloise Burke, Head of Clinical Services

Eloise is responsible to the Board for all clinical services.

Qualifying as a Registered Nurse in 1989 Eloise joined the Hospice

team in 2004. She has enjoyed a varied career in nursing bringing

experience and knowledge in the fields of Acute Medicine, District

Nursing, Practice Nursing and Oncology.

As the Head of Clinical Services she manages the care services

provided by Bury Hospice which include; Inpatient Unit, Hospice at

Home, Day and Outpatient Services. Working in collaboration with

the Medical Team and visiting Consultant Eloise leads the

development of the clinical quality agenda within the hospice.

Eloise also holds responsibility for a number of areas of compliance. As the Accountable Officer, she

holds the responsibility for the legal compliance in relation to the safe management and storage of

controlled drugs within the hospice. She is our Registered Manager and Caldicott Guardian with

responsibilities for protecting patient data and information and ensuring the Hospice complies with

all standards set out by the Care Quality Commission.

Eloise has a passion for ensuring quality, patient centred palliative and end of life care is provided for

those who need it when they need it and is privileged to work within the local community.

Suzanne Carr, General Manager

Suzanne is responsible to the Board for non-clinical services.

She brings significant experience, in executive and non-executive roles, of leading, building and transforming charitable businesses in the North West and West Midlands.

Executive leadership expertise is achieved through CEO roles in registered health and social care and community focused regeneration charity businesses through which she has developed organisation transforming strategy, identified opportunities for and developed new commercial services and turned around failing services.

Through various operational service delivery and business development roles at regional and national levels Suzanne has experience in organisational and cultural change management, political influencing, fundraising and working across organisational boundaries building and sustaining multi-disciplinary partnerships.

Understanding the importance of sound charity governance derives from over 5 years in non –executive roles. Suzanne is the Vice Chair of a Housing Association specialising in supporting clients


with mental health challenges where she chairs the Business Development Committee. She also commits her spare time to pursuing her environmental passions and belief in the positive impact of the natural environment on human health and economic wellbeing as the Vice Chair of a Wildlife Trust and Chair of that charity’s social enterprise trading board, recently leading in a Governance review exercise. In 2016 she was recruited as a Director of the National Forest Company Ltd.

When a baby her family located to Whitefield in Bury before moving just up the road to Helmshore where she first attended school. It was during this time that Suzanne had her first experience of the Bury health service through treatment at the Bury General Hospital after swallowing a marble.


Chair of Trustees Bury Hospice Purpose

The Chair is expected to:

1. Hold the Board and Executive Team to account for the Charity’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity.

2. On behalf of the Board, act as line manager to the Chief Executive providing support,

direction and challenge. Ensure that the actions of the Chief Executive are transparent, accountable and consistent. (Executive decisions are made by the Board as a whole unless formally delegated.)

3. Ensure that the Executive of the charity functions effectively and in harmony to achieve agreed objectives; that there is good communication between the board, staff, volunteers and supporters; and that all, including yourself are accountable to the people of Bury and its surrounding districts.

4. Act as an ambassador and the public face of the charity in partnership with the Chief

Executive.

5. With the Board and Chief Executive support delivery of the annual business plan to meet local needs on a safe, effective, responsive and sustainable basis.

Conditions attached to the role

1. Unremunerated except for reasonable expenses 2. Time commitment is anticipated as being 1-2 days per month

Principal responsibilities

Strategic leadership Provide leadership to the charity and its Board, ensuring that the Charity has maximum impact for its beneficiaries, which will include ensuring that: You carry the confidence of the board, workforce and supporters of the charity Trustees fulfil their duties and responsibilities for effective governance The Board operates within its charitable objectives, and provides a clear strategic direction for

the charity Trustees regularly review major risks and associated opportunities, and that the Board satisfies

itself that systems are in place to do so. Board membership is regularly refreshed and incorporates the right composition of skills,

knowledge and experience needed to fulfil the agreed vision, govern and lead the charity effectively and which also reflects the wider population served.

The charity satisfies standards required by the Care Quality Commission and other relevant regulators.


An Annual Report and Statement of Recommended Practice is produced and submitted on time to The Charity Commission for England and Wales as well as for compliance with all other reporting regimes.

Governance Ensure that the Board fulfils its responsibilities for effective governance including ensuring the sound financial health of the charity, with systems in place to ensure financial accountability, for example:

Ensure that the governance arrangements are working in the most effective way for the Charity Chair meetings of the Board of Trustees effectively and efficiently, bringing impartiality and

objectivity to the decision making process and, ensuring that all voices are heard. Ensure that Trustees are fully engaged and that decisions are taken in the best, short, medium

and long-term interests of the Charity and that the Board takes collective ownership Foster, maintain and ensure that constructive relationships exist with and between the Trustees Work closely with the Chief Executive to give direction to Board's policy-making and to ensure

that meetings are well planned, meaningful and reflect the responsibilities of trustees Work to ensure that decisions taken at meetings are implemented. Develop the knowledge and capability of the Board of Trustees Encourage positive change where appropriate Address and resolve conflicts Appraise and support the work of Trustees and the Board on a regular basis Work within agreed policies adopted by the charity

Chief Executive Establish and build a strong, effective and a constructive working relationship with the Chief Executive to realise the vision of the charity. This will include: Supporting and managing the Chief Executive, recognising and respecting boundaries between

the two roles Ensuring regular contact with the Chief Executive through an open and supportive relationship

within which each can speak openly about concerns, worries and challenges Liaising with the Chief Executive to maintain an overview of the Charity’s affairs, providing

support as necessary Conducting an annual appraisal of the Chief Executive in consultation with other Trustees Ensure that the Chief Executive has the opportunity for professional development and has

appropriate external professional support Ensure that the board have regular and appropriate contact with members of the workforce

including opportunities to gain first-hand knowledge of front line services. Act as a calm, objective and reliable leader during crises and difficult periods.

External Relationships Act as an ambassador for the charity, which will include: Being a visible spokesperson and championing the professional integrity of the charity Representing the organisation at external functions and events Maintaining close relationships with key influencers, including for example: the NHS, local

councils, businesses and the media. Other responsibilities

The above list is indicative and not exhaustive. The Chair will be expected to perform all such additional duties as are reasonably commensurate with the role.


Personal qualities, skills, knowledge and experience Essential qualities and skills

Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to recognised principles of public life that include selflessness, integrity, objectivity, accountability, openness and honesty.

Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities.

Strategic and forward looking vision in relation to the charity’s objects and aims.

Ability to effectively chair meetings in an open, considerate and effective manner.

Ability to carry the confidence of the board, workforce and supporters of the charity especially during challenging periods.

Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

A balanced approach to risk.

Balancing tact and diplomacy with willingness to challenge and constructively criticise.

A robustness to handle complex and competing issues.

Ability to ensure an open, friendly and transparent organisation that is respected and respectful.

Desirable experience

Prior governance experience, ideally in a charity context, including financial governance and fundraising and possibly including acting in the role of Chair

Knowledge of the management of the range of palliative and end-of-life care services delivered by a modern hospice or other organisation delivering related health care services.

A wider involvement with the voluntary sector.

Leadership skills exercised through a period change. Time commitment

The board will meet at least 6 times a year and a supporting trustee-led committee structure will be developed shortly.

Outside full Board meetings the Chair may sit on one or more the standing committees and is expected to be available to advise and support not only the Chief Executive but other members of the Executive.

For more information Download The Charity Commission’s guide on becoming a trustee and the scope of the responsibilities of Chair – The Essential Trustee


How to apply In the first instance and for an informal discussion about the role, please contact: Simon Lloyd Director, NFP Consulting T 0207 096 9639 M 07961 988 523 E [email protected] Application is by way of CV initially. Candidates to be invited for interview will be asked to produce a letter of application to accompany their CV.

Timescales Ideally an appointment is being sought in time for the new Chair of Trustees to take up the role in September 2016 if not sooner. In order for this to happen it is likely that in practice the selection process will need to have been concluded prior to the school summer holiday period. The intention is to offer as much flexibility in the selection process as possible in order to enable candidates to participate to the best of their ability and to be considered for the role.

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