Guest welcome guide @ rock farm slane 0614(15726)

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Rock Farm Slane, Slane, Co Meath, Ireland Tel: 041 988 4861 / Email: [email protected] / Web: www.rockfarmslane.ie Welcome to Hare’s Leap Luxury Eco-Camp Please read before you arrive… We are delighted that you have chosen to stay with us and we look forward to meeting you on arrival. To help you enjoy your stay to the full, we have put together this ‘ Rock Farm Guest Guide’ – we want you to arrive ready to relax and enjoy this beautiful and tranquil part of Meath. When to Arrive – Check in Arriving in the daylight is absolutely essential for our sanity and of course your safety. Our check in time is between 2.00pm and 6.00pm. Please confirm your arrival time with us at time of booking. If you know in advance that you arrival time will be after 6pm please advise a member of the team at the time of booking so this fee can be applied to your booking in advance. There is a late check in fee of €20 which will be deducted from your Security Deposit for all guests arriving after 6pm. If you should you be delayed for any reason, please call us on 041 988 4861 or 085 132 7433. What to expect on arrival… It's worth mentioning now, so that you have time to plan and prepare, a glamping experience is different from a hotel experience! From the moment you enter the farm and drive through the gates into Rock Farm, to loading up the wheel barrow with your luggage and trundling off through the field, it is a unique experience unlike that of a hotel, B&B or even a cottage holiday. As you drive through the main farm gates into the farmyard you will follow the track all the way up past a small bungalow on your right. Keep driving to the top and bear right at the farm sheds following the track down you will see Slane Castle in the distance to your right. Park by the gates. We will welcome you and direct you up to the campsite, check you in – and take you around the site to show you where and how the facilities work. Getting your luggage to your accommodation…

Transcript of Guest welcome guide @ rock farm slane 0614(15726)

Rock Farm Slane, Slane, Co Meath, Ireland

Tel: 041 988 4861 / Email: [email protected] / Web: www.rockfarmslane.ie

Welcome to Hare’s Leap Luxury Eco-Camp

Please read before you arrive… We are delighted that you have chosen to stay with us and we look forward to meeting you on

arrival.

To help you enjoy your stay to the full, we have put together this ‘Rock Farm Guest Guide’ – we

want you to arrive ready to relax and enjoy this beautiful and tranquil part of Meath.

When to Arrive – Check in

Arriving in the daylight is absolutely essential for our sanity and of course your safety. Our check in time is between 2.00pm and 6.00pm. Please confirm your arrival time with us at time of booking.

If you know in advance that you arrival time will be after 6pm please advise a member of the team at

the time of booking so this fee can be applied to your booking in advance. There is a late check in fee of €20 which will be deducted from your Security Deposit for all guests arriving after 6pm.

If you should you be delayed for any reason, please call us on 041 988 4861 or 085 132 7433.

What to expect on arrival… It's worth mentioning now, so that you have time to plan and prepare, a glamping experience is

different from a hotel experience! From the moment you enter the farm and drive through the gates

into Rock Farm, to loading up the wheel barrow with your luggage and trundling off through the field, it is a unique experience unlike that of a hotel, B&B or even a cottage holiday.

As you drive through the main farm gates into the farmyard you will follow the track all the way up

past a small bungalow on your right. Keep driving to the top and bear right at the farm sheds following the track down you will see Slane Castle in the distance to your right. Park by the gates.

We will welcome you and direct you up to the campsite, check you in – and take you around the site

to show you where and how the facilities work.

Getting your luggage to your accommodation…

As part of your glamping experience, wheelbarrows are provided for you to take your luggage from your car to the accommodation, please bear this in mind when packing! Cars may be driven to the

gate and parked in designated areas only. You might need to make a few trips but we thank you in

advance for your cooperation.

In the interests of health and safety and as a courtesy to other guests we kindly ask you not to drive your car into the fields. Cars may be parked in our designated car park at the risk of the owner.

Please do not leave valuables on display and ensure that your vehicle is secure before leaving it. The

same goes for not leaving any valuables inside your accommodation. Rock Farm Ecotourism is not responsible for any items lost, stolen or damaged during your stay.

What to pack…

The Yurts and Shepherd huts are truly a home from home, to fully enjoy embracing the countryside

mornings it’s important to bring a few essentials with you; warm pyjamas, a dressing gown and slippers. Perhaps taking some flip flops for the showers and a spare towel if you fancy using our hot

tub or heading down the river – so don’t forget your swimming costumes!

BBQ If you want to make use of our BBQ facilities – make sure you pack some Charcoal – we have all the

BBQ utensils in Le Shack. Please leave this area as you found it – washing up any BBQ equipment

used.

Campfire Fun We have a designated area for our site campfire. Wood may be gathered from our woodpile. Make

sure you pack a jumper for the evenings and throw in a bag of MARSHMALLOWS – nothing like

toasting these over the campfire! Please be safe around fires and ensure children are supervised.

Hot Tub Our wood burning hot tub really is a lovely outdoor experience! We prefer it to be used by

responsible adults over the age of 18. Due to the nature of the heat generated we strongly advise children and or pregnant ladies do not use the tub. Please ensure swimming costumes are worn

Pet Friendly Campsite

We welcome guests to bring their family pet (Dog) to site. There is a fee charged €20 and we ask guests to ensure that pets are kept under control at all time and on a lead when in communal spaces.

Not all guests will be animal lovers and we must respect that some people have fears including small children. Pets must not be allowed inside the accommodation and if necessary we can provide small

kennels / cages for pets to sleep inside. All dog poop should be picked up and disposed of in our

compost toilets – ensuring the green spaces are clear for all to enjoy. Note: Pet Bookings must be made in advance and approved by campsite owner at time of booking.

Footwear

Always packs a pair of wellies or good walking boots. Our campsite is in a forest location and you will be walking through long grass and wooded areas.

Food We are delighted to offer guests breakfasts packs – priced at €10 per person the packs should last

two days or for longer/shorter stays other packs are also available. Please ask a member of the team

if you would like to order yours. They contain:

1) Meat Lover Breakfast Pack – includes Bacon, black & white pudding, bread, butter, fresh fruit, and a selection of cereals. Tea/Coffee and milk is in Le Shack = €10

2) Veggie Breakfast Pack – eggs, veggie, cereals, fresh fruit, locally produced cheese,

cereals. Tea/Coffee and milk is in Le Shack = €10 3) Kids Breakfast Packs – eggs, bread and cereals based and includes fresh fruit and juices =

€5

BBQ Packs – we can also provide you with BBQ meat packs – priced at €15 they feed two people

and of course may be cooked on our outdoor BBQ (just don’t forget to pack your charcoal). A Hosted BBQ can also be provided – minimum numbers required (groups of 10+) and must be booked 2

weeks in advance charged at €25pp.

PIZZA Packs – based on 2 twelve inch pizza bases with all fresh ingredients provided these packs are for use on our Wood burning pizza oven. Charged at €15 per pack. A fun way to involve the kids

at dinner time too creating their own pizzas and firing up the oven to cook them.

Activities

Electric Bike Hire is a great way to ditch the car and explore the local area. We are delighted to offer guest use of our bikes starting from €25 per day with bespoke self guided routes and fully guided

options available too – please book this in advance at time of booking to avoid disappointment.

We also work with Boyne Valley Activities who are able to provide a great range of activities for

guests. We request that these are prebooked directly with them and in advance they include: Kayaking, Rafting (dependent on water levels in summer months), High Ropes, Archery, Paintball.

Please see our website for a full list of activities and Holistic treatments (massage, facials, Yoga and more).

Important note regarding Angling/Fishing: Fishing is strictly prohibited on any part of the Boyne River without a licence plus you must also have Landowners permission – please contact Fisheries Board of

Ireland for details on approved locations and licencing requirement for other approved locations in the County via Meath County Council.

Local Amenities – shops, etc 20 mins walk down the track from the campsite sits the village of Slane. In the village you will find

our local bars, shops, craft sellers and restaurants as well as other local amenities – ATM, Post Office etc. The nearest towns to Slane would be Drogheda (15mins drive) and Navan (15mins drive) – here

you will gain access to banks and larger supermarkets. Here are some recommended

establishments:

Pubs: Boyle’s of Slane, The Village Inn for great service, entertainment and a good Irish Failte! Restaurants: The Bistro (Old Post Office), The Conyngham Arms, The Bar Bistro or why not go all out

for a fine dining experience at Brabazon in Tankardstown House for a special occasion. Bakery: George’s Patisserie or Slane Bake (Main Street)

Butchers: Eddie Coyle Butchers (Main Street)

Take Away: Romano’s Chipper (Main Street – up beside Petrol Station)

How to Find us? See Google Maps See our location here

As you approach us from the N2 from Dublin – as you reach the bridge over the River Boyne you will arrive at a set of traffic lights, before you cross (the one way) bridge there is a sharp left turn

into a track. Follow this track all the way (you will pass a cream coloured house on your left – keep going) to the bottom gate where you will see a water substation building – turn left here and drive all

the way up through the fields, bearing right down towards the Campsite Gates.

As you approach us from N2 from Ardee/Collon – you will pass into the cross roads in Slane

and follow the signs for Dublin turning towards the bridge over the River Boyne. Driving through the

lights you will cross the bridge – indicators on and be ready for a sharp turn right down a track. Follow this track all the way (you will pass a cream coloured house on your left – keep going) to the

bottom gate where you will see a water substation building – turn left here and drive all the way up through the fields, bearing right down towards the Campsite Gates.

As you approach us from N51 from Navan – you will pass the main gates to Slane Castle on you right. Keep driving until you enter Slane Village. At the traffic lights turn right and head down towards

the river Boyne. Driving through the lights you will cross the bridge – indicators on and be ready for a sharp turn right down a track. Follow this track all the way (you will pass a cream coloured house on

your left – keep going) to the bottom gate where you will see a water substation building – turn left

here and drive all the way up through the fields, bearing right down towards the Campsite Gates.

Le Shack – Our Communal Area You will visit Le Shack regularly during your stay as this is where our kitchen, tea/coffee making

facilities are as well as our toilets and showers. This is also where we ask you to bring your rubbish and recycling before you leave your accommodation.

The Kitchen inside Le Shack is fully serviced with a fridge, gas hob, kettle, toaster, sinks plus we have

all the crockery, cutlery, glasses, pots, pans etc – you would find at home. You don’t need to packs these items we have it all for you

As this is a self-catering communal space we ask guests to be mindful of other guests and keep areas clean after use. This includes washing up on the deck area outside and all used items to be washed

and put away after use. There is a broom provided for floors to be swept and tea towels for washing

up.

Bed Linen & Towels – Yurt & Shepherd Huts only On arrival each of the beds will be presented made up for you. Each mattress is fitted with a mattress

protector and these should be left on the mattresses. Fresh Towels are also provided for you. Please

be nice and make sure we get them back - Simply leave them on the floor of the accommodation for our housekeepers to collect. Please make sure we get your lanterns so we have charge them up for

the next guest.

Stoves & Use of Gas Heaters in Accommodation

Please ensure that when using your Wood burning stove that once lit that the door remains closed and flue dials are open/closed when required. Stoves provided are only suitable for wood fuel only.

Coal and other processed fuel types may result in irreparable damage to stove and accommodation (not to mention creating some nasty pollutants into the atmosphere). Wood Logs are provided by

Rock Farm for use in all wood stoves. All guests using Wood burning stoves are responsible for their own safety and we strongly advise families with small children (who may not be used to being around

stoves) that they have VERY HOT SURFACES – please ensure they are supervised around them at all

times and that they are NEVER left alone in accommodation.

Gas Heaters

In some cases Gas Heaters may be provided to guests. We ask these are placed in the centre of the room – away from bedding, sheets, blankets etc. We strongly advise parents to ensure that Children

are kept away from heaters and never left alone when heater is on.

If you encounter any problems with your stove/heater please advise a member of the team

immediately. Under no circumstances are stoves or heater to be covered or items left in close proximity.

HEATING IN ACCOMMODATION IS THERE TO WARM YOU – NOT HARM YOU, PLEASE BE CAREFUL

No Smoking

Le Shack, Yurts, Shepherd Huts, and Bell Tents are non-smoking areas/facilities. We ask that cigarette butts are not disposed of on our land. Please use the sand buckets provided and if in doubt

please refer to our LEAVE NO TRACE POLICY outlined in Waste Disposal section of this guide

Candles

These are provided in accommodation and usual candle safety applies. Please keep candles inside holders provided. IMPORTANT: never leave a lit candle unattended or left burning overnight. Please

keep children away from candles and ensure all lighters and matches are kept out of harms way.

Lighting & Mobile charging points

The accommodation does not have electricity, lighting is provided by the use of candles or tea lights (10 hour long burning tea lights) you are advised to bring a torch too. Lanterns will be provided for

use inside the accommodation and may not be taken away from site. Power point access may be found in Le Shack. If charging mobile phones or other electrical devices please attend to them. Rock

Farm Slane is not responsible for items damaged or stolen on the site and we ask guests to use common sense not leaving items unattended. Use of hairdryers we ask guests to use power points by

the wash up area outside le shack rather than inside where guests may be earing

Toilets & Showers

Our showers are all heated by an individual gas generated boiler and we ask guests to be mindful of water conservation and that other guests maybe waiting for a shower too. Get up a little earlier if you want to be in first

Toilets - Now, for your ecocamping highlight - using our compost toilets here at Rock Farm is a little different from regular flushing toilets. For anyone ‘spending a penny’ or ‘making a deposit’ – we ask

that you add two scoops/handfuls of sawdust (provided) down the pan. For the large scale events/wedding and concerts we provide additional portable toilet facilities. Instructions on correct

use of the compost toilets maybe found inside the loo itself. Staff will regularly inspect facilities. Any issues should be brought to the attention of Campsite management immediately.

The Chiller Box (Ice Box) The cool box may be provided for you and uses 3-4 ice packs. The large ice packs will need to be

swopped during your stay, ask a member of the team for access to our freezers for replacements if required. Please ensure the lid on your chiller is kept closed too – this keeps the chiller chilled A

great way to keep those beers/bottles of wine cool when you are on your deck watching the sun go

down!

Waste Disposal

Each accommodation units has a waste paper bin for dry recyclable waste and a large white plastic bin bag is provided for all non-recyclable rubbish. Please empty your bin regularly into the large

wheelie bins BLACK = GENERAL WASTE / GREEN = RECYCLABLE PAPER & PLASTICS / BLUE = GLASS (these are located behind gate on gable end of Le Shack). Please do not leave rubbish outside

the accommodation – just use the bins. If staying in Bell Tents please follow suit and ensure all items

– including rubbish are removed too.

We are strong supports of the LEAVE NO TRACE principles – see here for more info

Important, please do not leave food uncovered, or unsealed and try to keep the floors of the tent free from dropped food; this will prevent attracting the local BROWN GRIZZLY BEARS… aka Campsite

Management! Think smart and we can keep the wildlife in their space so we can enjoy ours!

Recycling

We have recycling facilities. The BLACK BIN is for general waste which is not recyclable and the GREEN BIN which is for paper, card, and plastic as well as tins and yogurt pots. An area will be

provided inside Le Shack for GLASS to be left (Beer bottles, sauce jars etc) – please empty bottles,

rinse and remove caps.

Noise and Campsite Courtesy Whilst we want you to enjoy your stay with us – we should all afford other guests staying on site

courtesy. Violent and aggressive behaviour towards other guests and or staff of Rock Farm will not be

tolerated. We ask that around 11pm the volume is lowered and noise is kept to a minimum as some guests may be trying to sleep or may have small children staying too. We all need our beauty sleep

Complaints Whilst it is our aim to ensure that you have an enjoyable and comfortable stay with us here at Rock

Farm – we operate a totally open policy. If at any stage during your stay you encounter a problem please bring the matter to our attention immediately while you are still on site - so we can address it

for you. Please see our Terms & Conditions for formal procedure.

Security

All accommodation units have Yale Locks – you will be given your key on arrival. Please keep this with you at all times. We secure the farm every evening and lock the main farm entrance gates, at 8pm, please always shut the farm gates – it helps us keep the good stuff in and the bad stuff out

Day visitors are permitted at Rock Farm Slane by prior arrangement with management. Due to guest and campsite security – only named guests are permitted on site. Each Yurt and Shepherd Hut has a

lockable door and keys are provided. Please keep safe as lost keys incur a charge which may be deducted from your security deposit.

Check Out procedure Before leaving your accommodation – we ask guests to kindly remove any cups, glasses or plates

taken from Le Shack and have these washed up and put back in the kitchen area where you found them. We also request that all rubbish is taken away and placed in the bins inside Le Shack. Likewise

any food left in the fridge to be disposed of.

Any lanterns, cooler boxes or other hire items are to be returned in same condition provided.

Keys must be dropped in to the Checkout box on the deck of Le Shack. Keys not returned will be

deemed lost and deducted from Security Deposits.

Refundable Deposits are returned to you following housekeeping check of your accommodation. Your

deposit is returned using same method of payment made to us and or paypal/cheque/bank transfer/cash. We wish to advise guests making credit card/paypal/transfers that this may take 2-4

workings day to show on their account depending on your banking provider. If you paid by bank transfer please ensure we have your bank details too.

CALL US IF YOU HAVE ANY QUESTIONS?

CAMPSITE OFFICE 041 988 4861