Cloud Computing SolutionsFor Local Government

Dale GraverVC3, Inc.

dale.graver@vc3.com803-955-8818

2013 Annual Conference

Topics

• What is it?• What is the right solution for Local Government?• When is the right time to adopt?• How can this be a huge enabler for:• Your organization• Your members

Cloud Computing for Local Government

VC3 Background

• Relationships with over 130 municipalities, counties, COGs• Focused on small and medium local government • Over 19 years experience• 85+ employees• Endorsed Technology Partners

Extensive Local Government IT Experience

When is Cloud Computing Right for You?

• Is it difficult to afford the breath and depth of IT support you require?

• Are you faced with reoccurring significant desktop and server capital expenses?

• Do you need mobility for your staff?• Are you confident in your current data backups?• Is your data stored in an off-site location?• Are you worried about the viability of your business if

disaster strikes?• Do you just want to get out of the IT business and focus

on your core competency?

What is Cloud Computing?

Cloud computing is:…any pay-per-use service,…that extends existing IT capabilities,…in real time over the Internet.

Cloud Services Are Not New…• Website Hosting• Email • Phone Systems• Hosted Desktop• Payroll

Common Premise Based IT Environment

• 3 - 4 year refresh cycle for PCs

• 4 – 5 year refresh cycle servers

• Reoccurring software license fees

• Insufficient skill level of IT staff

• Lacks adequate backups & security

• Slow restoral of critical business

processes after a disaster

Expensive in time and resources to install and maintain!

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Internal Staff

Premise Based

“Wearing Many Hats”

IT Continuum Stages… Where is your organization… where are you going, and when?

Proactive

Cloud Based

“No Longer in the IT Business”

Reactive

Local IT Vendor

Early Stages of Complexity

Managed Services

High ComplexityMany Technologies

Delivery of Many ServicesHigh Availability Required

Time

IT C

om

ple

xity

Citizen

Req

ues

t for S

ervices

A New IT Solution Option to Consider

WAN/LAN

Enterprise Class Data CenterPremise Based IT Solution

A New IT Solution Option to Consider

Hosted IT Solution Enterprise Class Data Center

WAN/LAN

A New IT Solution Option to Consider

Hosted IT Solution Enterprise Class Data Center

000

Mouse Movements

000Keyboard Strokes

Pixel Changes

WAN/LAN

Delivery Models

• Premise • Cloud

• Hybrid• Some components in the cloud• Some components continue to be premise based

Premise • You buy the servers• You buy the desktops• You buy the phone system• You buy the storage and

back-up systems• You buy all of the

network equipment• You pay someone to

maintain and support it

• Cloud provides the servers• Cloud provides the Thin Client, monitor, keyboard and mouse• Cloud provides the storage• Cloud provides the file backup, and disaster recovery• Cloud maintains your environment 24x7• You only pay for what you need• Little to no up-front capital cost• Scale up/down much more quickly

Cloud

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Cloud Desktop Components:Applications

Storage

Backups

Support

Hardware

Reports and Documents

What’s Included?Standard Applications• Microsoft Windows 7• Microsoft Office Standard Edition

• Word, Excel, PowerPoint,Outlook, OneNote…

• Microsoft Exchange Email

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Client Applications• Host your existing applications

• Finance, GIS, Utilities, etc.• Third party vendor coordination

What’s Included?

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Storage• Individual and shared file

storage for all users

Backups• Nightly backup to alternate data centers• Optional 10 year email auto-archive for public records retention

What’s Included?

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Security• SPAM filtering• Anti-Virus• Optional web filter & URL blocking Support• 7x24 Service Desk• 7x24 Proactive and Reactive• Remote and Onsite Support• Software application support• Third Party Vendor Coordination

What’s Included?Hardware• Thin Client, keyboard,

mouse and monitor• All-in-one unit

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IT Director Services• Budget planning services• IT Documentation• IT Performance Report• Best Practices and Policies Library

Why Cloud Based Desktop?

• Never purchase a PC or server again

• Cloud desktop works with ANY device from ANY location

• Utilize more reliable and powerful computers

• Eliminate unplanned technology expenses

• Built-in disaster recovery and business continuity

Focus on core competency…not IT infrastructure!

Thank You!