GLOBAL PARTNER NETWORK - Ping Identity · 2020-02-04 · ONE GLOBAL PARTNER NETWORK value added...
Transcript of GLOBAL PARTNER NETWORK - Ping Identity · 2020-02-04 · ONE GLOBAL PARTNER NETWORK value added...
GLOBAL PARTNER NETWORK
A TEAM WITH A SHARED VISION
PARTNER PROGRAM GUIDE
PARTNER PROGRAM GUIDE 2
TABLE OFCONTENTS
Why Partner with Ping?
Channel Program
Overview
Requirements
Benefits
Technology Alliance Program
Overview
Requirements
Benefits
Policies
Resources
3
4
5
8
12
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17
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PARTNER PROGRAM GUIDE 3
WHY PARTNER WITH PING?We are the identity security company. Our mission is to simplify how enterprises provide secure and seamless digital experiences.
For the world’s largest organizations, we help prevent security breaches, increase employee and partner productivity and provide
personalized customer experiences.
Enterprises choose Ping for our scalable and secure platform that supports diverse enterprise use cases and has been proven across
thousands of enterprises, including:
largest U.S. banks largest healtchare plans largest biopharmaslargest hospitals12 OF THE 12 4 OF THE 5 7 OF THE 102 OF THE 3
OF THE FORTUNE 100OVER HALF
Beyond our outstanding employees and customers, we partner with innovative companies to create new solutions, build the identity
industry, and drive business at a global level. We are a leader in identity and access management (IAM) because we work with the
best. If you want to be part of a winning team, you’re in the right place.
PARTNER PROGRAM GUIDE 4
OUR GUIDING PRINCIPLES ARE SIMPLE: WE...RESPECT our partners and give them the transparency they deserve.
ENSURE our partners that doing business with Ping is streamlined and profitable.
REWARD partners who invest in learning Ping technologies and engage in developing and closing new customer opportunities.
INVEST in partners who are dedicated to promoting Ping technologies.
ENABLE our partners with the knowledge, resources and incentives to drive joint value and opportunity.
TWO PROGRAMSONE GLOBAL PARTNER NETWORK
value added resellers, distributors, managed service
providers (MSP) and system integrators complementary, adjacent security software
and solutions providers
CHANNEL PROGRAM:TECHNOLOGY ALLIANCE
PROGRAM (TAP):
PARTNER PROGRAM GUIDE 5
ANY VENDOR CAN HELP YOU GENERATE BUSINESS, BUT NO ONE DOES ENTERPRISE IDENTITY BETTER THAN WE DO.
Our channel program provides the resources, tools and enablement you need to be successful in the enterprise
identity market. The program requirements and benefits are aligned across four tiers, allowing you to advance
within the program and unlock new benefits at each level. We’re here to support your success, with resources
and benefits offered at every level.
CHANNEL PROGRAM: OVERVIEW
PARTNER PROGRAM GUIDE 6
CHANNEL PROGRAM: REQUIREMENTS
REQUIREMENT REGISTERED AUTHORIZED PREFERRED ELITE
Partner Agreement X X X X
Ping Promotion X X X X
ACV Target X X X
Customer Success Stories X X X
Sales Certifications X X X
Technical Certifications X X X
Joint Marketing Plan X X
Bi-annual Business Review X X
PARTNER PROGRAM GUIDE 7
Annual contract value (ACV) bookings is a primary metric
Ping uses to measure our success as a company and
the success of our partnerships. Throughout the course
of a year, partners are required to meet aggressive ACV
targets, which are reviewed annually and used as a tool
to measure a partner’s current and future level within
the program. For details regarding your annual target,
contact your channel account manager (CAM).
ACV TARGET
Partners will be able to acquire Ping sales certifications,
which increase in difficulty according to role and business
requirements. Individual completion of various certifications
will influence the tier status of a partner organization.
Partners are required to produce customer success stories,
and a minimum number of stories each year is required
to maintain a current tier or advance to higher tiers. For
details regarding your annual target, contact your CAM.
SALES CERTIFICATIONS
CUSTOMER SUCCESS STORIES
Partner companies are required to promote Ping on their
company websites and will be provided with a logo and
company description, following Ping brand guidelines.
PING PROMOTION
To become an official partner, all prospective partners
must sign and maintain a current partner or reseller
agreement with Ping, which will renew on an annual basis
until one or both parties agree to terminate the agreement.
• Partner Agreement: Applicable to TAP and channel
partners who don’t intend to resell Ping solutions,
but want to collaborate on solution development and
GTM strategy.
• Reseller Agreement: Enables partners to receive a
referral fee for sourcing opportunities and discounts
for reselling Ping solutions.
• Managed Service Provider (MSP): Enables partners
to manage, host and support Ping solutions on
behalf of an end customer.
• Sub-contractor / PS Agreements: Facilitates the
ability for Ping’s professional services team to
subcontract services to and from system integrator
(SI) partners.
PARTNER AGREEMENT
PARTNER PROGRAM GUIDE 8
Partners will be able to earn technical certifications on Ping
products, which increase in difficulty according to role and
topic. Individual completion of various certifications will
influence the tier status of a partner organization.
TECHNICAL CERTIFICATIONS
Preferred and Elite partners are required to participate
in bi-annual business reviews with Ping. These meetings
will include a review of current relationship standing, an
update of go-to-market strategies and revenue goals for
the upcoming six months.
BI-ANNUAL BUSINESS REVIEW
There are four criteria that determine the tier status of
a partner, and partners are incentivized to advance to
higher tiers. Increased investment = increased benefits.
• Revenue Thresholds: Annual financial
requirements to maintain partner tiering and
associated benefits.
• Customer Success Stories / References: Annual
commitment to secure joint, publishable customer
references for future marketing campaigns and
demand generation efforts.
• Sales Certifications: Annual certification and
educational commitments are required of your
sales teams.
• Technical Certifications: Annual certification and
educational commitments are required of your
technical / implementation teams.
MOVING TIERS
Preferred and Elite partners are required to work with
Ping to outline quarterly sales and marketing activities,
to drive awareness and demand. This will be completed
in collaboration with your CAM and assigned marketing
consultant.
JOINT MARKETING PLAN
PARTNER PROGRAM GUIDE 9
CHANNEL PROGRAM: BENEFITS
BENEFIT REGISTERED AUTHORIZED PREFERRED ELITE
Partner Conferences and Events X X X
Channel Account Manager X X
Partner Marketing Manager X X
Bi-annual Product Roadmap Sessions X X
Bi-annual Business Review X X
Executive Sponsor / Quarterly Briefings X
MARGINS AND RENEWALS
Reseller Discounts X X X X
Deal Registration X X X X
Renewal Incumbency X X X X
SALES ENABLEMENT
Quarterly eNewsletter X X X X
No-cost NFR License X X X X
MARKETING
Partner Sales Incentives X X X
Ping Identity Corporate Branding Materials X X X
Demand Generation Support X X
Sponsorship Discounts X
Press Releases X
TRAINING AND EDUCATION
Ping University (PingU) and Training Discounts X X X X
Product Preview Program X X
Access to Product Management and Technical Support X
PARTNER PROGRAM GUIDE 10
PARTNER CONFERENCES AND EVENTSAuthorized, Preferred and Elite partners are eligible to participate in Ping-curated conferences and other joint events as appropriate.
CHANNEL ACCOUNT MANAGER (CAM)Preferred and Elite partners are assigned a CAM, who will collaborate with you to create a joint business plan to build your book
of business and blow out your number with Ping..
PARTNER MARKETING MANAGER (PMM)Preferred and Elite partners are assigned a partner marketing manager to support co-marketing activities and create and execute
on a joint marketing plan. This marketing manager will work closely with your CAM to drive demand, create pipeline and build
awareness about joint offerings.
PARTNER DELIVERY MANAGER (PDM)Preferred and Elite partners are assigned a partner delivery manager to coordinate and support technical delivery enablement,
services contracting, and engagement delivery to ensure customer success with Ping solutions.
EXECUTIVE SPONSOR / QUARTERLY BRIEFINGSElite partners will be assigned a named executive sponsor from Ping, who will participate in periodic joint business, product and
strategy reviews. Each Elite partner will is expected to identify a member of their executive team to engage with their executive
sponsor at Ping.
BI-ANNUAL PRODUCT ROADMAP SESSIONSAuthorized, Preferred and Elite partners are eligible to participate in Ping product roadmap sessions held at least twice per year.
BI-ANNUAL BUSINESS REVIEWPreferred and Elite partners are eligible to participate in Ping business / competitive roadmap sessions held at least twice per year.
It’s important that you’re equipped with information on the business value of Ping products and how they’re differentiated versus
other solutions in the market.
PARTNER PROGRAM GUIDE 11
RESELLER DISCOUNTSPartners with a current reseller agreement are eligible for reseller discounts to generate healthy license margins as defined by the
terms of your agreement. For details regarding your reseller discounts, contact your CAM.
DEAL REGISTRATIONPartners with a current reseller agreement are eligible to receive additional discounts by registering deals through the Ping
partner portal. Details about qualified deal registration opportunities can be found in the program policies section of this guide.
RENEWAL INCUMBENCYPartners with a current reseller agreement will be provided with an incumbency advantage as the partner of record, whether that
partner registered the original deal or not.
QUARTERLY E-NEWSLETTERWith opt-in permission, partners will be enrolled to receive Ping’s quarterly partner e-newsletter with the latest product release
details, business developments and industry trends.
NO-COST NFR LICENSEPartners will have access to a 50-identity, not-for-resale (NFR) license for all currently available Ping products for internal training
and demonstration, at no additional charge. You can request an NFR license through the partner portal.
PARTNER SALES INCENTIVESAuthorized, Preferred and Elite partners are eligible to participate in Ping sales incentive programs, earning even more through our
joint success. Details on current incentive offerings can be found in our partner portal.
PING IDENTITY CORPORATE BRANDED MATERIALSAuthorized, Preferred and Elite partners will have access to Ping Identity corporate branded materials. If applicable, partners will
be able to co-brand select materials while adhering to Ping brand guidelines.
PARTNER PROGRAM GUIDE 12
DEMAND GENERATION SUPPORTPreferred and Elite partners will have the opportunity to work with their partner marketing manager to develop a joint go-to-
market plan that includes demand generation programs with expressed, agreed-to pipeline goals.
SPONSORSHIP DISCOUNTSElite partners may be eligible for sponsorship discounts to Ping-curated events.
PRESS RELEASESPartners are eligible to participate in joint press releases with Ping Identity and / or issue press releases on our joint behalf
to promote our successes together. All releases are subject to Ping approval, must include a joint customer win and will only
be issued with prior written approval of the partner and joint customer.
PING UNIVERSITY (PINGU) AND TRAINING DISCOUNTSPartners can register for Ping instructor-led product trainings (both online and in-person) and access Ping’s on-demand
training modules through the partner portal. These pay-as-you-go trainings are offered to partners at no cost.
PRODUCT PREVIEW PROGRAMElite partners will have the opportunity to access our product preview programs. We value your input on these programs,
and this provides you with insight into breaking developments within Ping. Qualifying partners will be contacted when
programs become available.
ACCESS TO PRODUCT MANAGEMENT AND TECHNICAL SUPPORTElite partners have access to Ping’s product management team through a designated product manager. As an extension
of our team, we value your input and engagement. Meetings will be scheduled on a predetermined cadence, no more than
once a month. These sessions can be used by partners to give product feedback, review roadmaps and have strategic
discussions with Ping’s product experts. Additionally, Elite partners have access to technical support resource prioritization.
PARTNER PROGRAM GUIDE 13
At Ping, we’re leading the march for Identity Defined Security solutions in today’s digital age. We provide standards-based enterprise
security solutions which integrate with and secure all aspects of enterprise infrastructure. Through our Technology Alliance Program
(TAP), we collaborate with other security leaders to ensure any enterprise can federate identity and access across their organization,
providing comprehensive, seamlessly integrated solutions.
Our TAP partnerships enable collaboration between Ping Identity and top-tier technology companies to create integrated solutions
to solve unique identity and access management (IAM) challenges, increase effectiveness of existing IAM products and take
advantage of emerging technologies.
Our open intelligent identity platform integrates with over one hundred IAM vendors that provide complementary security
technologies. And our TAP ecosystem spans the gamut of IAM technologies, giving our customers access to the most
comprehensive, cross-application integrated solutions in the IAM market.
IDENTITY AT THE CENTER OF SECURITY
INTEGRATED SOLUTIONS THROUGH PARTNERSHIP
TECHNOLOGY ALLIANCE PROGRAM: OVERVIEW
TAP includes tangible technical, business and marketing benefits to develop new products, extend market reach and generate
revenue. The program provides numerous resources to support and enable our TAP partners. TAP is designed to be comprehensive,
market-driven and partner-centric.
Our TAP members enjoy a robust program which includes access to the technology, tools and support required to deliver smart,
integrated solutions on the Ping Identity Platform. The TAP program is intended to provide partners with everything they need
to develop and deliver joint, integrated solutions that meet the needs of our shared customers and give us a competitive edge
in the market. All TAP partners are encouraged to submit their integration for certification to ensure the integration is a quality
enterprise-grade implementation, benefiting all customers.
COMPREHENSIVE. MARKET-DRIVEN. PARTNER-CENTRIC.
CO-DEVELOPMENT AND CO-DELIVERY
PARTNER PROGRAM GUIDE 14
TECHNOLOGY ALLIANCE PROGRAM: REQUIREMENTS
REQUIREMENT EMERGING ENGAGED ESTABLISHED
TAP Agreement X X X
Use of TAP Partner Corporate Branding and Logos X X X
Listing on Integration and Partner Directory X X X
Use Cases X X Co-authored
Reference Architecture X X X
Product Integration X X
Dedicated Global Technology Alliance Manager X X
Sales Qualified Leads (SQLs) 5 20
Partner-generated Customer Success Study and Blog 1 3
Partner-hosted Webinar(s) 1 2
Solution Brief X Co-authored
Deployment Guide X Co-authored
Dedicated Global Technology Alliance Engineer X
Dedicated Global Marketing Manager X
PARTNER PROGRAM GUIDE 15
Engaged and Established partners should have a
Ping-certified, product integration in place as the
cornerstone of our partnership.
As part of the TAP agreement, you will grant Ping
a limited, revocable, worldwide, non-exclusive,
nontransferable, royalty-free license to use your legal
trademarks for the term of the agreement.
Engaged and Established partners are required to assign
a global technology alliance manager who will facilitate
the creation of annual business and quarterly marketing
plans to build and grow your business in collaboration
with Ping.
Engaged and Established partners are required
to assign a technology alliance engineer, who will
assist in architecting integrated solutions, building
demonstrations, designing proofs of concept, delivering
internal training and answering technical questions.
Established partners are required to assign a technology
alliance marketing manager to collaborate on the creation
and execution of a joint marketing plan. This marketing
manager will work closely with you to drive demand, create
pipeline and build awareness about joint solutions.
Partners are asked to promote Ping on their company
websites by highlighting our corporate logo, company
and / or product description, according to Ping brand
guidelines.
The success of our partnership will be measured in
a variety of ways, one of which is the generation of
incremental joint pipeline. The annual business and joint
marketing plans are designed to help achieve the goals
required to maintain each level of partnership within TAP.
PRODUCT INTEGRATION
USE OF TAP PARTNER CORP. BRANDING AND LOGOS
DEDICATED GLOBAL TECH ALLIANCE MANAGER
DEDICATED GLOBAL TECH ALLIANCE ENGINEER
DEDICATED GLOBAL TECH ALLIANCE MARKETING MNGR.
LISTING ON INTEGRATION AND PARTNER DIRECTORY
SALES QUALIFIED LEADS (SQLS)
Prospective partners must sign and maintain a current
TAP agreement with Ping, which will renew on an annual
basis until one or both parties agree to terminate the
agreement.
This agreement is applicable to TAP partners and
for channel partners who don’t intend to resell Ping’s
solutions, but who wish to collaborate on solution
development and go-to-market strategy.
TAP AGREEMENT
PARTNER PROGRAM GUIDE 16
TAP partners are required to produce customer
success stories, and a minimum number of stories with
accompanying blogs is required each year to maintain a
current tier or advance to higher tiers.
All TAP partners must publish a use case to help
customers understand the potential scenarios in which
they can deploy and use joint solutions between Ping
and our partners. These are an integral part of telling our
partnership story and are a required component of the
partner listing on our solutions marketplace.
Established and Engaged partners are required to
deliver a solution brief to support go-to-market for our
joint integrated solution and to build out your listing
on our integration and partner directory. A solution
brief details how a Ping / partner joint solution works
in practice. It provides an overview of business
challenges, real world examples of the joint solution in
action, and the business outcomes.
Established and Engaged partners must publish a
deployment guide to direct customers through the
process of installing and configuring the Ping / partner
joint solution. The deployment guide should provide the
information required to successfully deploy in a new or
existing environment, and it’s a required component of
the partner listing on our solutions marketplace.
All TAP partners must publish a reference architecture
to help customers as they consider purchasing the
joint solution. Reference architectures provide high-
level detail profiling the optimal configuration of the
Ping / partner joint solution. The reference architecture
is a required component of the partner listing on our
solutions marketplace.
Established and Engaged partners are required to host a
minimum number of webinars per year to maintain their
level. This activity will include scheduling the webinar,
sending out invitations, recording the webinar, lead
capture and follow-up.
PARTNER-GENERATED CUSTOMER SUCCESS STORY AND BLOG
USE CASES
SOLUTION BRIEF
DEPLOYMENT GUIDE
REFERENCE ARCHITECTURE
PARTNER-HOSTED WEBINAR
PARTNER PROGRAM GUIDE 17
TECHNOLOGY ALLIANCE PROGRAM: BENEFITS
BENEFIT EMERGING ENGAGED ESTABLISHED
Dedicated Global Technology Alliance Manager X X
Dedicated Global Technology Alliance Marketing Manager X
Dedicated Global Technology Alliance Engineer X X
Executive Sponsor X
Bi-annual Product Roadmap Sessions X X
Bi-annual Business Review X
Joint Business / Marketing Plan X
ENABLEMENT
Quarterly eNewsletter X X X
No-cost NFR License 30-Day Self Service 1 Year 3 Year
MARKETING
Ping Corporate Branded Materials X X X
Sponsorship Discounts X X
Listing on Ping Corporate Solutions Marketplace X X X
Press Releases Eligible
Press Release Quote Eligible X
Guest Blog Eligible Eligible
Ping-hosted Webinar Eligible Eligible
PARTNER PROGRAM GUIDE 18
DEDICATED GLOBAL TECHNOLOGY ALLIANCE MANAGEREstablished and Engaged partners are assigned a global technology alliance manager who will facilitate the creation of annual
business and quarterly marketing plans to build and grow your business in collaboration with Ping.
DEDICATED GLOBAL TECHNOLOGY ALLIANCE MARKETING MANAGEREstablished partners are assigned a technology alliance marketing manager to collaborate on the creation and execution of a
joint marketing plan. This marketing manager will work closely with you to drive demand, create pipeline and build awareness
of joint solutions.
DEDICATED GLOBAL TECHNOLOGY ALLIANCE ENGINEEREstablished and Engaged partners are assigned a technology alliance engineer who will assist in architecting integrated solutions,
building demonstrations, designing proofs of concept, delivering internal training and answering technical questions.
EXECUTIVE SPONSOREstablished partners will be assigned a named Ping executive sponsor to participate in periodic joint business, product and strategy
reviews. Each partner is expected to identify a member of their executive team to interact with their executive sponsor at Ping.
BI-ANNUAL PRODUCT ROADMAP SESSIONSEstablished and Engaged partners are eligible to participate in Ping product roadmap sessions held at least twice per year.
BI-ANNUAL BUSINESS REVIEWEstablished partners are expected to participate in bi-annual business reviews jointly with Ping. These meetings should include a
review of current relationship standing, an update of go-to-market activities and lead-gen / pipeline goals for the upcoming six months.
JOINT BUSINESS / MARKETING PLANEstablished partners will collaborate with their global technology alliance manager to develop a joint business / go-to-market plan
which will include demand generation programs with expressed, agreed-to lead-gen / pipeline goals.
QUARTERLY ENEWSLETTERWith opt-in permission, partners will be enrolled to receive Ping’s quarterly partner eNewsletter with the latest product release
details, business developments and industry trends.
PARTNER PROGRAM GUIDE 19
NO-COST NFR LICENSEWe provide development not-for-resale (NFR) licenses for all currently available Ping products for solution integration and
development and internal training, at no additional charge to registered TAP partners.
PING IDENTITY CORPORATE BRANDED MATERIALSAs part of the TAP agreement, you will grant Ping Identity a limited, revocable, worldwide, non-exclusive, nontransferable, royalty-
free license to use our trademarks for the term of the agreement.
SPONSORSHIP DISCOUNTSEstablished partners may be eligible for sponsorship discounts to Ping-curated events.
LISTING ON PING CORPORATE INTEGRATION AND PARTNER DIRECTORYAll partners are eligible to be listed on our integration and partner directory, the starting point for all joint go-to-market activities.
All listings require a minimum set of co-branded marketing assets to ensure your joint integrated solution is highly visible to
customers. Please refer to the requirements for your tier for details regarding the specific assets required.
PRESS RELEASESYour tier will determine your eligibility to participate in joint press releases with Ping Identity. All releases are subject to Ping
approval, must include a joint customer win and will only be issued with prior written approval of the partner and joint customer.
PRESS RELEASE QUOTEYour tier will also determine your eligibility to obtain a quote from Ping Identity for your press releases. All quotes are subject to
Ping approval.
GUEST BLOGEstablished and Engaged partners are eligible to write and publish a guest blog for pingidentity.com. Your technology alliance
manager will work with you to determine an appropriate topic and optimal timing.
PING-HOSTED WEBINAREstablished and Engaged partners are eligible to participate in a Ping-hosted webinar, which will be scheduled at Ping’s discretion
and may include multiple non-competitive TAP partners. This Ping-led activity will include scheduling the webinar, sending out
invitations, recording the webinar, lead capture and follow up.
PARTNER PROGRAM GUIDE 20
PARTNER PROGRAM POLICIES
• Deals can’t be currently engaged by Ping at the time
you submit it for registration.
• Deals can’t be currently registered by another partner.
• You must be in good standing with the prospect and
have made pre-sale efforts to qualify the deal.
• The deal must include budget approval and identified
decision makers at a minimum.
We may deny, remove, rescind, suspend or terminate any
deal or registration in the following scenarios:
• If you’re not actively working the deal or have been inattentive to
the end-user’s needs.
• If you don’t lead with or quote the Ping products identified in
your registration.
• If we’re under a legal or contractual obligation to quote or bid on
the deal, or if failure to quote or bid on the deal could subject us
to legal liability, as determined by our organization.
• If you’re not able to fulfill the deal or provide support for the end
user (for example, by failing to have sufficient credit available
for the deal, if the end user refuses to work with you, or with
respect to federal government deals, if you don’t possess the
required security clearances).
• If the end user chooses to fulfill the bid in a manner that
prevents you, the registering partner, from being able to fulfill
such requirements.
• If your account has been placed on hold by us or you’ve been
late in paying invoices.
• If it’s determined that a deal is already registered to another
partner.
• If you’re in breach of the applicable partner program terms and
conditions for the region in which you’re located and you’ve
engaged in any activity that impairs the integrity of our partner
program as determined by us.
• For any other reason as we shall determine at our sole discretion.
• Deal registrations will only be accepted through the
Ping partner portal.
• Opportunities will be registered to the first partner
who meets the registration criteria.
• We reserve the right to approve or deny all deal
registration submissions.
• You will be notified through email if the deal
registration is approved or declined.
• If approved, you’ll be provided contact information
for our counterpart for the registered opportunity.
DEAL REGISTRATION CRITERIATERMINATION OF REGISTRATION
DEAL REGISTRATION PROCESS
PARTNER PROGRAM GUIDE 21
• Each year, we will review the partner program tiers
to assess your standing.
• Partners will move tiers based on annual
performance.
• If you fulfill the requirements of a higher level, you’ll
be advanced to that level (if available) at that time,
or during the annual review process.
• Failure to meet requirements may result in being
moved to a lower tier, if available. You’ll be notified
of any pending change in standing.
• A grace period is available to meet requirements
to maintain your status, after which you’ll receive
written notice of the move to a lower tier.
We reserve the right to alter our partner program and
associated fees at any time, and at our discretion.
Partners should expect us to add or change specifics
around program requirements and benefits from time
to time. We will make every effort to provide you with a
30-day notice of program changes. If you disagree with
a change, you have the option to withdraw from the
program. Likewise, we may ask you to withdraw if you
don’t fulfill the requirements or comply with our policies
after a change is made.
Any legal notices to us must be in writing and sent
to the attention of our legal department at company
headquarters in Denver, CO. Any legal notices from our
organization to our partners may be sent by mail, email
or posted on the Ping partner portal.
In the case of mergers and acquisitions or other
business combinations, the existing membership
level of the surviving entity and the operating status
of the acquired or merged entity, as applicable, shall
dictate the membership criteria applicable to the
newly formed entity.
MOVING TIERS CHANGES TO PROGRAM REQUIREMENTS AND BENEFITS
NOTIFICATIONS
M&A TERMS
PARTNER PROGRAM GUIDE 22
PROGRAMRESOURCES
PARTNER PORTALPartners with a current agreement in place have access to Ping’s partner portal, where you can register deals, schedule on-demand or
instructor-led training, track your progress through the program, collaborate with the Ping team and access a wide variety of resources
including support and enablement, NFR licenses and marketing tools.
NOT-FOR-RESALE (NFR) LICENSESAs a program member, you are eligible to receive an NFR license for developing, testing and demonstrating joint solutions. All partners
have access to our best practices guides, getting started materials and community support.
TRAININGPartners with a current agreement in place have access to training courses and certifications, available on our partner portal. Most
courses are free of charge, but Ping reserves the right to make changes and / or modifications to these programs and associated fees
at any time.
COMMUNITY SUPPORTAll partners have access to Ping’s library of resources, including product documentation, release information, and support self-service.
In addition, partners can engage with the Ping Community, an open forum for collaboration between Ping customers, partners, and
employees. Visit support.pingidentity.com.
Our mission is to simplify how enterprises provide secure and seamless digital experiences. For the world’s
largest organizations, we help prevent security breaches, increase employee and partner productivity and
provide personalized customer experiences. Enterprises choose Ping for a scalable and secure platform that
supports diverse enterprise use cases and has been proven across more than half of the Fortune 100.
For more information, please contact us at 877-898-2905 or visit pingidentity.com.
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