GLOBAL PARTNER NETWORK - Ping Identity · 2020-02-04 · ONE GLOBAL PARTNER NETWORK value added...

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GLOBAL PARTNER NETWORK A TEAM WITH A SHARED VISION PARTNER PROGRAM GUIDE

Transcript of GLOBAL PARTNER NETWORK - Ping Identity · 2020-02-04 · ONE GLOBAL PARTNER NETWORK value added...

Page 1: GLOBAL PARTNER NETWORK - Ping Identity · 2020-02-04 · ONE GLOBAL PARTNER NETWORK value added resellers, distributors, managed service providers ... must sign and maintain a current

GLOBAL PARTNER NETWORK

A TEAM WITH A SHARED VISION

PARTNER PROGRAM GUIDE

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PARTNER PROGRAM GUIDE 2

TABLE OFCONTENTS

Why Partner with Ping?

Channel Program

Overview

Requirements

Benefits

Technology Alliance Program

Overview

Requirements

Benefits

Policies

Resources

3

4

5

8

12

14

17

20

22

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PARTNER PROGRAM GUIDE 3

WHY PARTNER WITH PING?We are the identity security company. Our mission is to simplify how enterprises provide secure and seamless digital experiences.

For the world’s largest organizations, we help prevent security breaches, increase employee and partner productivity and provide

personalized customer experiences.

Enterprises choose Ping for our scalable and secure platform that supports diverse enterprise use cases and has been proven across

thousands of enterprises, including:

largest U.S. banks largest healtchare plans largest biopharmaslargest hospitals12 OF THE 12 4 OF THE 5 7 OF THE 102 OF THE 3

OF THE FORTUNE 100OVER HALF

Beyond our outstanding employees and customers, we partner with innovative companies to create new solutions, build the identity

industry, and drive business at a global level. We are a leader in identity and access management (IAM) because we work with the

best. If you want to be part of a winning team, you’re in the right place.

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PARTNER PROGRAM GUIDE 4

OUR GUIDING PRINCIPLES ARE SIMPLE: WE...RESPECT our partners and give them the transparency they deserve.

ENSURE our partners that doing business with Ping is streamlined and profitable.

REWARD partners who invest in learning Ping technologies and engage in developing and closing new customer opportunities.

INVEST in partners who are dedicated to promoting Ping technologies.

ENABLE our partners with the knowledge, resources and incentives to drive joint value and opportunity.

TWO PROGRAMSONE GLOBAL PARTNER NETWORK

value added resellers, distributors, managed service

providers (MSP) and system integrators complementary, adjacent security software

and solutions providers

CHANNEL PROGRAM:TECHNOLOGY ALLIANCE

PROGRAM (TAP):

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PARTNER PROGRAM GUIDE 5

ANY VENDOR CAN HELP YOU GENERATE BUSINESS, BUT NO ONE DOES ENTERPRISE IDENTITY BETTER THAN WE DO.

Our channel program provides the resources, tools and enablement you need to be successful in the enterprise

identity market. The program requirements and benefits are aligned across four tiers, allowing you to advance

within the program and unlock new benefits at each level. We’re here to support your success, with resources

and benefits offered at every level.

CHANNEL PROGRAM: OVERVIEW

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PARTNER PROGRAM GUIDE 6

CHANNEL PROGRAM: REQUIREMENTS

REQUIREMENT REGISTERED AUTHORIZED PREFERRED ELITE

Partner Agreement X X X X

Ping Promotion X X X X

ACV Target X X X

Customer Success Stories X X X

Sales Certifications X X X

Technical Certifications X X X

Joint Marketing Plan X X

Bi-annual Business Review X X

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PARTNER PROGRAM GUIDE 7

Annual contract value (ACV) bookings is a primary metric

Ping uses to measure our success as a company and

the success of our partnerships. Throughout the course

of a year, partners are required to meet aggressive ACV

targets, which are reviewed annually and used as a tool

to measure a partner’s current and future level within

the program. For details regarding your annual target,

contact your channel account manager (CAM).

ACV TARGET

Partners will be able to acquire Ping sales certifications,

which increase in difficulty according to role and business

requirements. Individual completion of various certifications

will influence the tier status of a partner organization.

Partners are required to produce customer success stories,

and a minimum number of stories each year is required

to maintain a current tier or advance to higher tiers. For

details regarding your annual target, contact your CAM.

SALES CERTIFICATIONS

CUSTOMER SUCCESS STORIES

Partner companies are required to promote Ping on their

company websites and will be provided with a logo and

company description, following Ping brand guidelines.

PING PROMOTION

To become an official partner, all prospective partners

must sign and maintain a current partner or reseller

agreement with Ping, which will renew on an annual basis

until one or both parties agree to terminate the agreement.

• Partner Agreement: Applicable to TAP and channel

partners who don’t intend to resell Ping solutions,

but want to collaborate on solution development and

GTM strategy.

• Reseller Agreement: Enables partners to receive a

referral fee for sourcing opportunities and discounts

for reselling Ping solutions.

• Managed Service Provider (MSP): Enables partners

to manage, host and support Ping solutions on

behalf of an end customer.

• Sub-contractor / PS Agreements: Facilitates the

ability for Ping’s professional services team to

subcontract services to and from system integrator

(SI) partners.

PARTNER AGREEMENT

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Partners will be able to earn technical certifications on Ping

products, which increase in difficulty according to role and

topic. Individual completion of various certifications will

influence the tier status of a partner organization.

TECHNICAL CERTIFICATIONS

Preferred and Elite partners are required to participate

in bi-annual business reviews with Ping. These meetings

will include a review of current relationship standing, an

update of go-to-market strategies and revenue goals for

the upcoming six months.

BI-ANNUAL BUSINESS REVIEW

There are four criteria that determine the tier status of

a partner, and partners are incentivized to advance to

higher tiers. Increased investment = increased benefits.

• Revenue Thresholds: Annual financial

requirements to maintain partner tiering and

associated benefits.

• Customer Success Stories / References: Annual

commitment to secure joint, publishable customer

references for future marketing campaigns and

demand generation efforts.

• Sales Certifications: Annual certification and

educational commitments are required of your

sales teams.

• Technical Certifications: Annual certification and

educational commitments are required of your

technical / implementation teams.

MOVING TIERS

Preferred and Elite partners are required to work with

Ping to outline quarterly sales and marketing activities,

to drive awareness and demand. This will be completed

in collaboration with your CAM and assigned marketing

consultant.

JOINT MARKETING PLAN

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PARTNER PROGRAM GUIDE 9

CHANNEL PROGRAM: BENEFITS

BENEFIT REGISTERED AUTHORIZED PREFERRED ELITE

Partner Conferences and Events X X X

Channel Account Manager X X

Partner Marketing Manager X X

Bi-annual Product Roadmap Sessions X X

Bi-annual Business Review X X

Executive Sponsor / Quarterly Briefings X

MARGINS AND RENEWALS

Reseller Discounts X X X X

Deal Registration X X X X

Renewal Incumbency X X X X

SALES ENABLEMENT

Quarterly eNewsletter X X X X

No-cost NFR License X X X X

MARKETING

Partner Sales Incentives X X X

Ping Identity Corporate Branding Materials X X X

Demand Generation Support X X

Sponsorship Discounts X

Press Releases X

TRAINING AND EDUCATION

Ping University (PingU) and Training Discounts X X X X

Product Preview Program X X

Access to Product Management and Technical Support X

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PARTNER CONFERENCES AND EVENTSAuthorized, Preferred and Elite partners are eligible to participate in Ping-curated conferences and other joint events as appropriate.

CHANNEL ACCOUNT MANAGER (CAM)Preferred and Elite partners are assigned a CAM, who will collaborate with you to create a joint business plan to build your book

of business and blow out your number with Ping..

PARTNER MARKETING MANAGER (PMM)Preferred and Elite partners are assigned a partner marketing manager to support co-marketing activities and create and execute

on a joint marketing plan. This marketing manager will work closely with your CAM to drive demand, create pipeline and build

awareness about joint offerings.

PARTNER DELIVERY MANAGER (PDM)Preferred and Elite partners are assigned a partner delivery manager to coordinate and support technical delivery enablement,

services contracting, and engagement delivery to ensure customer success with Ping solutions.

EXECUTIVE SPONSOR / QUARTERLY BRIEFINGSElite partners will be assigned a named executive sponsor from Ping, who will participate in periodic joint business, product and

strategy reviews. Each Elite partner will is expected to identify a member of their executive team to engage with their executive

sponsor at Ping.

BI-ANNUAL PRODUCT ROADMAP SESSIONSAuthorized, Preferred and Elite partners are eligible to participate in Ping product roadmap sessions held at least twice per year.

BI-ANNUAL BUSINESS REVIEWPreferred and Elite partners are eligible to participate in Ping business / competitive roadmap sessions held at least twice per year.

It’s important that you’re equipped with information on the business value of Ping products and how they’re differentiated versus

other solutions in the market.

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RESELLER DISCOUNTSPartners with a current reseller agreement are eligible for reseller discounts to generate healthy license margins as defined by the

terms of your agreement. For details regarding your reseller discounts, contact your CAM.

DEAL REGISTRATIONPartners with a current reseller agreement are eligible to receive additional discounts by registering deals through the Ping

partner portal. Details about qualified deal registration opportunities can be found in the program policies section of this guide.

RENEWAL INCUMBENCYPartners with a current reseller agreement will be provided with an incumbency advantage as the partner of record, whether that

partner registered the original deal or not.

QUARTERLY E-NEWSLETTERWith opt-in permission, partners will be enrolled to receive Ping’s quarterly partner e-newsletter with the latest product release

details, business developments and industry trends.

NO-COST NFR LICENSEPartners will have access to a 50-identity, not-for-resale (NFR) license for all currently available Ping products for internal training

and demonstration, at no additional charge. You can request an NFR license through the partner portal.

PARTNER SALES INCENTIVESAuthorized, Preferred and Elite partners are eligible to participate in Ping sales incentive programs, earning even more through our

joint success. Details on current incentive offerings can be found in our partner portal.

PING IDENTITY CORPORATE BRANDED MATERIALSAuthorized, Preferred and Elite partners will have access to Ping Identity corporate branded materials. If applicable, partners will

be able to co-brand select materials while adhering to Ping brand guidelines.

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DEMAND GENERATION SUPPORTPreferred and Elite partners will have the opportunity to work with their partner marketing manager to develop a joint go-to-

market plan that includes demand generation programs with expressed, agreed-to pipeline goals.

SPONSORSHIP DISCOUNTSElite partners may be eligible for sponsorship discounts to Ping-curated events.

PRESS RELEASESPartners are eligible to participate in joint press releases with Ping Identity and / or issue press releases on our joint behalf

to promote our successes together. All releases are subject to Ping approval, must include a joint customer win and will only

be issued with prior written approval of the partner and joint customer.

PING UNIVERSITY (PINGU) AND TRAINING DISCOUNTSPartners can register for Ping instructor-led product trainings (both online and in-person) and access Ping’s on-demand

training modules through the partner portal. These pay-as-you-go trainings are offered to partners at no cost.

PRODUCT PREVIEW PROGRAMElite partners will have the opportunity to access our product preview programs. We value your input on these programs,

and this provides you with insight into breaking developments within Ping. Qualifying partners will be contacted when

programs become available.

ACCESS TO PRODUCT MANAGEMENT AND TECHNICAL SUPPORTElite partners have access to Ping’s product management team through a designated product manager. As an extension

of our team, we value your input and engagement. Meetings will be scheduled on a predetermined cadence, no more than

once a month. These sessions can be used by partners to give product feedback, review roadmaps and have strategic

discussions with Ping’s product experts. Additionally, Elite partners have access to technical support resource prioritization.

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At Ping, we’re leading the march for Identity Defined Security solutions in today’s digital age. We provide standards-based enterprise

security solutions which integrate with and secure all aspects of enterprise infrastructure. Through our Technology Alliance Program

(TAP), we collaborate with other security leaders to ensure any enterprise can federate identity and access across their organization,

providing comprehensive, seamlessly integrated solutions.

Our TAP partnerships enable collaboration between Ping Identity and top-tier technology companies to create integrated solutions

to solve unique identity and access management (IAM) challenges, increase effectiveness of existing IAM products and take

advantage of emerging technologies.

Our open intelligent identity platform integrates with over one hundred IAM vendors that provide complementary security

technologies. And our TAP ecosystem spans the gamut of IAM technologies, giving our customers access to the most

comprehensive, cross-application integrated solutions in the IAM market.

IDENTITY AT THE CENTER OF SECURITY

INTEGRATED SOLUTIONS THROUGH PARTNERSHIP

TECHNOLOGY ALLIANCE PROGRAM: OVERVIEW

TAP includes tangible technical, business and marketing benefits to develop new products, extend market reach and generate

revenue. The program provides numerous resources to support and enable our TAP partners. TAP is designed to be comprehensive,

market-driven and partner-centric.

Our TAP members enjoy a robust program which includes access to the technology, tools and support required to deliver smart,

integrated solutions on the Ping Identity Platform. The TAP program is intended to provide partners with everything they need

to develop and deliver joint, integrated solutions that meet the needs of our shared customers and give us a competitive edge

in the market. All TAP partners are encouraged to submit their integration for certification to ensure the integration is a quality

enterprise-grade implementation, benefiting all customers.

COMPREHENSIVE. MARKET-DRIVEN. PARTNER-CENTRIC.

CO-DEVELOPMENT AND CO-DELIVERY

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TECHNOLOGY ALLIANCE PROGRAM: REQUIREMENTS

REQUIREMENT EMERGING ENGAGED ESTABLISHED

TAP Agreement X X X

Use of TAP Partner Corporate Branding and Logos X X X

Listing on Integration and Partner Directory X X X

Use Cases X X Co-authored

Reference Architecture X X X

Product Integration X X

Dedicated Global Technology Alliance Manager X X

Sales Qualified Leads (SQLs) 5 20

Partner-generated Customer Success Study and Blog 1 3

Partner-hosted Webinar(s) 1 2

Solution Brief X Co-authored

Deployment Guide X Co-authored

Dedicated Global Technology Alliance Engineer X

Dedicated Global Marketing Manager X

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PARTNER PROGRAM GUIDE 15

Engaged and Established partners should have a

Ping-certified, product integration in place as the

cornerstone of our partnership.

As part of the TAP agreement, you will grant Ping

a limited, revocable, worldwide, non-exclusive,

nontransferable, royalty-free license to use your legal

trademarks for the term of the agreement.

Engaged and Established partners are required to assign

a global technology alliance manager who will facilitate

the creation of annual business and quarterly marketing

plans to build and grow your business in collaboration

with Ping.

Engaged and Established partners are required

to assign a technology alliance engineer, who will

assist in architecting integrated solutions, building

demonstrations, designing proofs of concept, delivering

internal training and answering technical questions.

Established partners are required to assign a technology

alliance marketing manager to collaborate on the creation

and execution of a joint marketing plan. This marketing

manager will work closely with you to drive demand, create

pipeline and build awareness about joint solutions.

Partners are asked to promote Ping on their company

websites by highlighting our corporate logo, company

and / or product description, according to Ping brand

guidelines.

The success of our partnership will be measured in

a variety of ways, one of which is the generation of

incremental joint pipeline. The annual business and joint

marketing plans are designed to help achieve the goals

required to maintain each level of partnership within TAP.

PRODUCT INTEGRATION

USE OF TAP PARTNER CORP. BRANDING AND LOGOS

DEDICATED GLOBAL TECH ALLIANCE MANAGER

DEDICATED GLOBAL TECH ALLIANCE ENGINEER

DEDICATED GLOBAL TECH ALLIANCE MARKETING MNGR.

LISTING ON INTEGRATION AND PARTNER DIRECTORY

SALES QUALIFIED LEADS (SQLS)

Prospective partners must sign and maintain a current

TAP agreement with Ping, which will renew on an annual

basis until one or both parties agree to terminate the

agreement.

This agreement is applicable to TAP partners and

for channel partners who don’t intend to resell Ping’s

solutions, but who wish to collaborate on solution

development and go-to-market strategy.

TAP AGREEMENT

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TAP partners are required to produce customer

success stories, and a minimum number of stories with

accompanying blogs is required each year to maintain a

current tier or advance to higher tiers.

All TAP partners must publish a use case to help

customers understand the potential scenarios in which

they can deploy and use joint solutions between Ping

and our partners. These are an integral part of telling our

partnership story and are a required component of the

partner listing on our solutions marketplace.

Established and Engaged partners are required to

deliver a solution brief to support go-to-market for our

joint integrated solution and to build out your listing

on our integration and partner directory. A solution

brief details how a Ping / partner joint solution works

in practice. It provides an overview of business

challenges, real world examples of the joint solution in

action, and the business outcomes.

Established and Engaged partners must publish a

deployment guide to direct customers through the

process of installing and configuring the Ping / partner

joint solution. The deployment guide should provide the

information required to successfully deploy in a new or

existing environment, and it’s a required component of

the partner listing on our solutions marketplace.

All TAP partners must publish a reference architecture

to help customers as they consider purchasing the

joint solution. Reference architectures provide high-

level detail profiling the optimal configuration of the

Ping / partner joint solution. The reference architecture

is a required component of the partner listing on our

solutions marketplace.

Established and Engaged partners are required to host a

minimum number of webinars per year to maintain their

level. This activity will include scheduling the webinar,

sending out invitations, recording the webinar, lead

capture and follow-up.

PARTNER-GENERATED CUSTOMER SUCCESS STORY AND BLOG

USE CASES

SOLUTION BRIEF

DEPLOYMENT GUIDE

REFERENCE ARCHITECTURE

PARTNER-HOSTED WEBINAR

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TECHNOLOGY ALLIANCE PROGRAM: BENEFITS

BENEFIT EMERGING ENGAGED ESTABLISHED

Dedicated Global Technology Alliance Manager X X

Dedicated Global Technology Alliance Marketing Manager X

Dedicated Global Technology Alliance Engineer X X

Executive Sponsor X

Bi-annual Product Roadmap Sessions X X

Bi-annual Business Review X

Joint Business / Marketing Plan X

ENABLEMENT

Quarterly eNewsletter X X X

No-cost NFR License 30-Day Self Service 1 Year 3 Year

MARKETING

Ping Corporate Branded Materials X X X

Sponsorship Discounts X X

Listing on Ping Corporate Solutions Marketplace X X X

Press Releases Eligible

Press Release Quote Eligible X

Guest Blog Eligible Eligible

Ping-hosted Webinar Eligible Eligible

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DEDICATED GLOBAL TECHNOLOGY ALLIANCE MANAGEREstablished and Engaged partners are assigned a global technology alliance manager who will facilitate the creation of annual

business and quarterly marketing plans to build and grow your business in collaboration with Ping.

DEDICATED GLOBAL TECHNOLOGY ALLIANCE MARKETING MANAGEREstablished partners are assigned a technology alliance marketing manager to collaborate on the creation and execution of a

joint marketing plan. This marketing manager will work closely with you to drive demand, create pipeline and build awareness

of joint solutions.

DEDICATED GLOBAL TECHNOLOGY ALLIANCE ENGINEEREstablished and Engaged partners are assigned a technology alliance engineer who will assist in architecting integrated solutions,

building demonstrations, designing proofs of concept, delivering internal training and answering technical questions.

EXECUTIVE SPONSOREstablished partners will be assigned a named Ping executive sponsor to participate in periodic joint business, product and strategy

reviews. Each partner is expected to identify a member of their executive team to interact with their executive sponsor at Ping.

BI-ANNUAL PRODUCT ROADMAP SESSIONSEstablished and Engaged partners are eligible to participate in Ping product roadmap sessions held at least twice per year.

BI-ANNUAL BUSINESS REVIEWEstablished partners are expected to participate in bi-annual business reviews jointly with Ping. These meetings should include a

review of current relationship standing, an update of go-to-market activities and lead-gen / pipeline goals for the upcoming six months.

JOINT BUSINESS / MARKETING PLANEstablished partners will collaborate with their global technology alliance manager to develop a joint business / go-to-market plan

which will include demand generation programs with expressed, agreed-to lead-gen / pipeline goals.

QUARTERLY ENEWSLETTERWith opt-in permission, partners will be enrolled to receive Ping’s quarterly partner eNewsletter with the latest product release

details, business developments and industry trends.

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PARTNER PROGRAM GUIDE 19

NO-COST NFR LICENSEWe provide development not-for-resale (NFR) licenses for all currently available Ping products for solution integration and

development and internal training, at no additional charge to registered TAP partners.

PING IDENTITY CORPORATE BRANDED MATERIALSAs part of the TAP agreement, you will grant Ping Identity a limited, revocable, worldwide, non-exclusive, nontransferable, royalty-

free license to use our trademarks for the term of the agreement.

SPONSORSHIP DISCOUNTSEstablished partners may be eligible for sponsorship discounts to Ping-curated events.

LISTING ON PING CORPORATE INTEGRATION AND PARTNER DIRECTORYAll partners are eligible to be listed on our integration and partner directory, the starting point for all joint go-to-market activities.

All listings require a minimum set of co-branded marketing assets to ensure your joint integrated solution is highly visible to

customers. Please refer to the requirements for your tier for details regarding the specific assets required.

PRESS RELEASESYour tier will determine your eligibility to participate in joint press releases with Ping Identity. All releases are subject to Ping

approval, must include a joint customer win and will only be issued with prior written approval of the partner and joint customer.

PRESS RELEASE QUOTEYour tier will also determine your eligibility to obtain a quote from Ping Identity for your press releases. All quotes are subject to

Ping approval.

GUEST BLOGEstablished and Engaged partners are eligible to write and publish a guest blog for pingidentity.com. Your technology alliance

manager will work with you to determine an appropriate topic and optimal timing.

PING-HOSTED WEBINAREstablished and Engaged partners are eligible to participate in a Ping-hosted webinar, which will be scheduled at Ping’s discretion

and may include multiple non-competitive TAP partners. This Ping-led activity will include scheduling the webinar, sending out

invitations, recording the webinar, lead capture and follow up.

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PARTNER PROGRAM GUIDE 20

PARTNER PROGRAM POLICIES

• Deals can’t be currently engaged by Ping at the time

you submit it for registration.

• Deals can’t be currently registered by another partner.

• You must be in good standing with the prospect and

have made pre-sale efforts to qualify the deal.

• The deal must include budget approval and identified

decision makers at a minimum.

We may deny, remove, rescind, suspend or terminate any

deal or registration in the following scenarios:

• If you’re not actively working the deal or have been inattentive to

the end-user’s needs.

• If you don’t lead with or quote the Ping products identified in

your registration.

• If we’re under a legal or contractual obligation to quote or bid on

the deal, or if failure to quote or bid on the deal could subject us

to legal liability, as determined by our organization.

• If you’re not able to fulfill the deal or provide support for the end

user (for example, by failing to have sufficient credit available

for the deal, if the end user refuses to work with you, or with

respect to federal government deals, if you don’t possess the

required security clearances).

• If the end user chooses to fulfill the bid in a manner that

prevents you, the registering partner, from being able to fulfill

such requirements.

• If your account has been placed on hold by us or you’ve been

late in paying invoices.

• If it’s determined that a deal is already registered to another

partner.

• If you’re in breach of the applicable partner program terms and

conditions for the region in which you’re located and you’ve

engaged in any activity that impairs the integrity of our partner

program as determined by us.

• For any other reason as we shall determine at our sole discretion.

• Deal registrations will only be accepted through the

Ping partner portal.

• Opportunities will be registered to the first partner

who meets the registration criteria.

• We reserve the right to approve or deny all deal

registration submissions.

• You will be notified through email if the deal

registration is approved or declined.

• If approved, you’ll be provided contact information

for our counterpart for the registered opportunity.

DEAL REGISTRATION CRITERIATERMINATION OF REGISTRATION

DEAL REGISTRATION PROCESS

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PARTNER PROGRAM GUIDE 21

• Each year, we will review the partner program tiers

to assess your standing.

• Partners will move tiers based on annual

performance.

• If you fulfill the requirements of a higher level, you’ll

be advanced to that level (if available) at that time,

or during the annual review process.

• Failure to meet requirements may result in being

moved to a lower tier, if available. You’ll be notified

of any pending change in standing.

• A grace period is available to meet requirements

to maintain your status, after which you’ll receive

written notice of the move to a lower tier.

We reserve the right to alter our partner program and

associated fees at any time, and at our discretion.

Partners should expect us to add or change specifics

around program requirements and benefits from time

to time. We will make every effort to provide you with a

30-day notice of program changes. If you disagree with

a change, you have the option to withdraw from the

program. Likewise, we may ask you to withdraw if you

don’t fulfill the requirements or comply with our policies

after a change is made.

Any legal notices to us must be in writing and sent

to the attention of our legal department at company

headquarters in Denver, CO. Any legal notices from our

organization to our partners may be sent by mail, email

or posted on the Ping partner portal.

In the case of mergers and acquisitions or other

business combinations, the existing membership

level of the surviving entity and the operating status

of the acquired or merged entity, as applicable, shall

dictate the membership criteria applicable to the

newly formed entity.

MOVING TIERS CHANGES TO PROGRAM REQUIREMENTS AND BENEFITS

NOTIFICATIONS

M&A TERMS

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PARTNER PROGRAM GUIDE 22

PROGRAMRESOURCES

PARTNER PORTALPartners with a current agreement in place have access to Ping’s partner portal, where you can register deals, schedule on-demand or

instructor-led training, track your progress through the program, collaborate with the Ping team and access a wide variety of resources

including support and enablement, NFR licenses and marketing tools.

NOT-FOR-RESALE (NFR) LICENSESAs a program member, you are eligible to receive an NFR license for developing, testing and demonstrating joint solutions. All partners

have access to our best practices guides, getting started materials and community support.

TRAININGPartners with a current agreement in place have access to training courses and certifications, available on our partner portal. Most

courses are free of charge, but Ping reserves the right to make changes and / or modifications to these programs and associated fees

at any time.

COMMUNITY SUPPORTAll partners have access to Ping’s library of resources, including product documentation, release information, and support self-service.

In addition, partners can engage with the Ping Community, an open forum for collaboration between Ping customers, partners, and

employees. Visit support.pingidentity.com.

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Our mission is to simplify how enterprises provide secure and seamless digital experiences. For the world’s

largest organizations, we help prevent security breaches, increase employee and partner productivity and

provide personalized customer experiences. Enterprises choose Ping for a scalable and secure platform that

supports diverse enterprise use cases and has been proven across more than half of the Fortune 100.

For more information, please contact us at 877-898-2905 or visit pingidentity.com.

GET STARTEDWITH PING