GERMAN GOVERNMENT M.K.: Pelayanan Publik Dosen: A.K.
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Transcript of GERMAN GOVERNMENT M.K.: Pelayanan Publik Dosen: A.K.
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GERMANGOVERNMENT
M.K.: Pelayanan Publik
Dosen: A.K.
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German Government
Federal: “Bundesregierung”State: 16 State “Bundesland”Local: 14.000 cities, communities and
countries
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Local Government in Germany
Local government – local self administration – means participation of the citizens running their local community
Representation through a council which is part of the administration. This is not a parliament.
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Local Self - AdministrationIn modern times: municipal self administration
According to: Vom Stein’sche Reform 1808”Accepted by political orientationThe German reform was influenced by the
French and English modelThe new public management and
participation is still the result of international exchange
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Local Self – Administration in GermanyThe history of local self
administration is:The history of legal administration
(bureaucracy, Max Weber)The history of service delivery
(Daseinsvorsorge, Ernst Forsthoff)The history of participation (Freiherr
vom Stein)
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Local Government TasksEnergy supply (power, water, gas), Saving banks, Local
public, Transportation (subway, tram, buses), Airports, Harbors, Fairs, Waste management, Sewage, housing
programs, Hospitals, Business – support service, Tourism, Theater, Opera, Orchestra and Chorus,
Conservatories, Museums, Archives, Public galleries, Libraries, Adult Education, Municipal road
construction, Sports facilities, Parks, Public swimming pools, Homes for youth and elderly, Kindergarten, Integration of handicapped, facility management, Statistics, Zoos, Cemeteries, Convention centers,
Data processing centers, sanatoriums, City planning, primary schools and much more.
(Police, Secondary school, Universities and Fiscal administration are responsibilities of the states)
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ServiceFederal
Government
State Government
Local Government
Normative
service
Almost 90% of the municipal responsibilities is service
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Setting an Appropriate Framework for Participation
“Big” and “Small” democracyFramework for public activitiesLocal culture of governanceSuccess factor
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“Big” and “Small” Democracy
Citizen
Constitutional Institutions:Mayor/council
City management, Referendum, Plebiscite
Network of Civil SocietyLocal Community:
Initiatives, Associations, Neighborhood groups
“Big Democracy” “Small Democracy”
Vote and communicate
Membership, Sponsorship
And other support
Interaction Cooperation
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Framework for Citizen Activities
Individual participation in decision – making processes
Devolution: Civil society as service provider
Infrastructure for public action/involvement
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Local Culture of GovernanceNo General benchmark, but different models:
Forum, DK:StrongPoliticalleaderships
Porto Alegre, BS:ParticipativeBudget
Tillburg, NL:StrengthenNeighborhoodFocus
Berlin, D:QuartierManagement
Rosenheim, D:Social City
Phoenix, USA:NeighborhoodServiceDepartment
Monchweiller, D:ParticipativeBudgetAgenda 21
Leipzig, D:Citizen-centerOne-stop-agency
Christchurch, NZ:Better managementTransparentBudget
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Success Factors
Transparency: “What you see is what you get! (WYSIWYG)”
Substance: “Where’s the beef?”Open process: “Are we taking partners
seriously?”Concentration of competence: “With
whom do I speak?”
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Why Participation?
Strengthens democracyFrom affliction to participationInvolves more peopleIncreases popular consent
Improves service (effectiveness)Improves service delivery (quality)
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Continuity of Customer Participation
Info
rmat
ion
Con
sulta
tion
Par
tner
ship
Del
egat
ion
Ste
erin
gG
uida
nce
Traditional Models ofRepresentative Democracy
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The Path to Good GovernanceAuthority : Official regulationsInformation : Building owner information
database with steps and tips for building permitsConsultation : Collecting input from citizens in
decision making processPartnership : Involving parents in kindergarten
managementDelegation : Children planning their own
playground, which is than built by local authorities
Guidance : A global budge for the neighborhood. Citizens achieve their plans without decisions by the administration
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New Media and Participation
A revolution is possible with new forms of cooperation through the internet and intranets
Multi-functional service with personalize service
Improved service in rural areasService quality in rural areas can compete
with urban regions“Kiosk” near the information highway
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Active Citizen Participation - In Rural Areas Examples -
One-on-one MeetingsTown MeetingsWorkshopsConsultation and
local inspections“Suggestion boxes
village development”Self-help and Ad-Hoc
actions
ExhibitionsActions examplesInformation – and
examination toursLocal consultation
hoursInformation on work
in progressVillage newspaper