FROM THE DESK OF Dave Smalley

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Founder | CEO SPECTRUM CONNECTION FROM THE DESK OF Dave Smalley AUGUST 2021 ISSUE 149 Getting Even (AKA, is Karma real?) I am a firm believer that Karma is a real thing, both positive and negative, just like getting even. You may be saying to yourself, “what do you mean, positive and negative of getting even?” Yes, getting even generally has a negative connotation. “Oooh, I’m going to get even with that guy!” When we hear something like this, it is usually seen in a negative light, but in reality, it is just the reaction of a common human emotion. It just so happens that there seems to be more negative actions taken in this vein than positive ones. But upon inspection, getting even works both ways. When you are complimented on your look, clothes, or style, one might say thank you, then the next thing we do is try to find something to complement them in return, such as “you look great too.” Right? There are some folks that, when we send positivity their way, they don’t reflect that back. Those are small minded, self-centered individuals. They are unaware of how to treat others as a person, and oblivious to the Golden Rule. We must ignore those people, and not allow them to affect how we feel. To allow them to affect our emotional position, or how we go about our day, is to put them in charge of us. We all know mean spirited people. Not one I know is genuinely happy. They have their moments, but they are so caught up in making sure that they tamp down others, they cannot see the sunshine for themselves. And that is where the Karma comes in. Those sorts of folks only do nice things for others to get something out of it. That rarely works. When one treats others kindly, because that is just the right thing to do, one will find that they can change the world, for someone else, if even for a moment. We treat others with thoughtfulness, not for ourselves, but for the benefit of others. Respect others, treat all people like people, lift someone UP. As a recipient of that kindness, many, if not most, will try to get even, by passing that positivity on to others. The hope and belief is that the reaction is exponential. Please go out and create some great Karma of your own. Don’t concern yourself one bit about those that try to get one over on you, treat you disrespectfully, or unkindly. They will get exactly what they have earned. Don’t do it expecting anything in return; do it because it is the right thing to do. Reap what you sow. As we move through these autumn months, and things hopefully continue to open, do the right thing for others. Talk to everyone with respect, no matter what their station in life. Please get vaccinated to protect yourself, but more importantly, our industry and our family. What could be more important than that? Go out and give someone a GREAT reason to get even with you, that will make their day. We have so much to be thankful for, let’s share our joy with all. With Great Respect, Dave

Transcript of FROM THE DESK OF Dave Smalley

Founder | CEO

SPECTRUM CONNECTION F R O M T H E D E S K O F

Dave Smalley

AUGUST 2021 |

ISSUE 149

Getting Even (AKA, is Karma real?)

I am a firm believer that Karma is a real thing, both positive and negative, just like getting even. You maybe saying to yourself, “what do you mean, positive and negative of getting even?” Yes, getting evengenerally has a negative connotation. “Oooh, I’m going to get even with that guy!” When we hearsomething like this, it is usually seen in a negative light, but in reality, it is just the reaction of a commonhuman emotion.

It just so happens that there seems to be more negative actions taken in this vein than positive ones. Butupon inspection, getting even works both ways. When you are complimented on your look, clothes, orstyle, one might say thank you, then the next thing we do is try to find something to complement them inreturn, such as “you look great too.” Right?

There are some folks that, when we send positivity their way, they don’t reflect that back. Those aresmall minded, self-centered individuals. They are unaware of how to treat others as a person, andoblivious to the Golden Rule. We must ignore those people, and not allow them to affect how we feel.

To allow them to affect our emotional position, or how we go about our day, is to put them in charge ofus. We all know mean spirited people. Not one I know is genuinely happy. They have their moments, butthey are so caught up in making sure that they tamp down others, they cannot see the sunshine forthemselves. And that is where the Karma comes in. Those sorts of folks only do nice things for others toget something out of it. That rarely works. When one treats others kindly, because that is just the rightthing to do, one will find that they can change the world, for someone else, if even for a moment.

We treat others with thoughtfulness, not for ourselves, but for the benefit of others. Respect others,treat all people like people, lift someone UP. As a recipient of that kindness, many, if not most, will try toget even, by passing that positivity on to others.

The hope and belief is that the reaction is exponential. Please go out and create some great Karma ofyour own. Don’t concern yourself one bit about those that try to get one over on you, treat youdisrespectfully, or unkindly. They will get exactly what they have earned. Don’t do it expecting anythingin return; do it because it is the right thing to do. Reap what you sow.

As we move through these autumn months, and things hopefully continue to open, do the right thing forothers. Talk to everyone with respect, no matter what their station in life. Please get vaccinated toprotect yourself, but more importantly, our industry and our family. What could be more important thanthat?

Go out and give someone a GREAT reason to get even with you, that will make their day. We have somuch to be thankful for, let’s share our joy with all.

With Great Respect,

Dave

PresidentF R O M T H E D E S K O F

MELANIE Smalley

ALMOST FAMOUS.

No, not the movie.

A couple of weeks ago I went to the Sunday morning church service with Tina where we enjoyed the

second message of the series Almost Famous. It was a touching message in that it inspired one to think

about their own individual life message, you know, how we use our gifts today will play a part in how

we are remembered later. Sounds a little morbid but touches the heart all the same.

Almost Famous. If you listen to the news or read the latest magazines, there is always talk about the

latest celebrity that passed away and remembering their professional work and maybe their

philanthropic work too. But at the end of the day, a lot of non-celebrities’ pass, and they have legacies

of their own that the entire world doesn’t get to hear about. Almost Famous.

Personally, I don’t want to be remembered in a magazine or on TMZ. I want to leave behind a legacy of

impactful love and grace shown and given to others. To try to always put myself in someone else’s

shoes so that I can empathize with their needs, perspective, circumstances, opinion. Less judgmental of

the actions of others. The impetus of the message – who are you? What would people miss about you?

What can you do today to be impactful in the lives of others tomorrow? What are you doing with your

gifts? What are you doing to fill the cups of others and not just your own?

I’m not suggesting being a Pollyanna, pretending that life is all rainbows and butterflies. I am

suggesting you be you, the best you can be, let your light shine so that others are drawn to you; inspire

and motivate.

Almost Famous. I like how that sounds.

Cheers,

Melanie

WELCOME, ANA !!,Hi Team! My name is Ana Atias and I am the new People Department’sAdministrative Assistant! I am from Venezuela, and I came to United Statesfive years ago and started going to school at Lone Star University topursue my degree in Human Resources. When I first started at Spectrum, Iwas the office assistant at the Warehouse and now I am super happy tosay that Spectrum gave me the opportunity to work as a PeopleDepartment Administrative Assistant, which also allows me to pursue mycareer even further! When time permits, I like to go fishing with myhusband and spend time with my family. Overall, I am so excited about theopportunity Spectrum has given me and I can’t wait to get to know all theamazing people that work here!

GREAT JOB, SPECTRUM TEAM!!!

J O H N D E E R E C L A S S I C

F A S T E R H O R S E S

A M E R I C A N C E N T U R Y C H A M P I O N S H I P

K P M G L P G A

EVENT CLIPS

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ALL THINGS CERT IFYCertify is our Expense, Invoice and Travel portal. All your corporate credit card expenses areprocessed in the Certify mobile app or through their website: Certify Login We process expensereports twice a month, the 2nd and 15th are the due dates for your credit card expenses. Allcorporate checks written are processed in Invoice through the Certify website. Invoices may besubmitted daily but need to be submitted Tuesdays before noon each week. As a reminder weno longer reimburse gas for use of your personal vehicles. All personal vehicles used forbusiness use, outside of your regular work commute will receive milagereimbursement. Mileage needs to be tracked and supported with a map from google,MapQuest etc. All approved reimbursements are processed through certify invoice, selectyourself as the vendor. If you are a member of our amazing traveling operations team, please besure to update your personal profile on Certify. It is very important your name and birthdatematches your driver’s license/passport. You can also add any of your travel memberships toyour profile. There are informative training videos, helpful guides and training sessions you cansign up for on their website: Certify Help Center Please navigate through the training topics,even seasoned certify users will find helpful shortcuts and streamlined processes. Mobile appusers have found this video on YouTube very helpful too. If you need further Certify support,please feel free to reach out to Trisha Stapleton for assistance. If you need a job number orvendor added to Certify please reach out to Kim Smidlein. We are always happy to help!

~Trisha

We have switched payroll systems from Paycom to HR&P. As a help guide, we have attached

the link below to a video that will assist you with navigating the new system.

https://www.screencast.com/t/jSbTmbhewfU

If you need any assistance with onboarding or have any questions at all, please do not hesitate

to contact The People Department at [email protected] . We are always happy to help! :)

HR&P Helpful Tools

Wicked whisk

The Cynthia Woods Mitchell Pavilion welcomedback concert goers on June 27 for the first timesince November 2019. This was also the firstshow I had worked in 472 days, but who’scounting? Guest in the Woodforest Bank Clubare now welcomed with a variety of foodoptions – signature pizzas and salads, and arotating club table du jour. The biggest star sofar this season has been the post showbeignets! We have guest come back to the clubearly so they can grab theirs. We have had 6shows so far this season with many, many,MANY more on the horizon. There are so manypeople I need to say “thank you” to forwelcoming me to the club and helping us getreopened. It’s going to be a great season!!!

Wicked Whisk: The Wicked Whisk Team has ablast at the Woodlands Township Forth of JulyEvents. It was an evening of fun, food, andfireworks!!

F R O M T H E D E S K O F N E W G E N E R A L M A N A G E R A T T H E P A V I L I O N

….Denzil Pitts:

What an excellent word built from 4 letters “T-E-A-M”

Have you ever paid attention to ants and how they move in a uniformed line to get whatever

task they have in mind completed? They are the true definition of “Teamwork Makes the Dream

Work!” Together they move towards a common goal and each work to do their part, at times

carrying 20 times their weight. They have been known to hold onto one another using their

bodies to build living bridges, which allows them to reach unobtainable heights and float across

bodies of water. They work collectively and do not stop until the goal has been reached. One

ant alone may seem small, but a full colony is sure mighty!

As a company, we are walking into what may be the busiest year that we’ve ever seen. In the

upcoming months, it is important to remember, just like the ants – we are all working toward

the same common goal. Collectively, we strive to be an industry leader by providing our clients

with the best experience every time they work with the Spectrum Family!

With that being said, it is important that you all know and understand that you’re not alone on

Survivor’s Island. For example, there are times when our Company President, Dave Smalley will

pick up trash to clean an area or lift items to help build a stage. Just like Dave, and just like the

ants, we all wear many hats when needed and it’s all to work towards the common goal.

If we move like the ants, we together can reach unobtainable heights and float across any

obstacles thrown our way!

The strength of the team is each individual member. The strength of each member is the team. -

Phil Jackson

~ The People Department

FROM THE PEOPLE DEPARTMENT

There Is No “I” In Team

But There Is A “TEAM” In Spectrum Catering & Concessions

Dianne Ramirez 7/10/2007

Maureen Hamric 8/1/2017

Aaron Wilkinson 8/15/2009

Kevin Bell 8/27/2011

Wendy Barbia Garcia 2-Aug

Joe Martinez 3-Aug

Felipe Organes 4-Aug

Rachel Boyes 6-Aug

Ana Atias Lira 8-Aug

Guadalupe Mata III 9-Aug

Matthew Lepine 17-Aug

Ruben Garcia 17-Aug

Dustin Claypool 18-Aug

Trisha Stapleton 19-Aug

Robert Henkel 19-Aug

Will Gilchriest 20-Aug

Jason Reed 22-Aug

Josh Murray 25-Aug

Matt Bergquist 25-Aug

WE Festival – Soo Pass Ranch, MN8/5 – 8/7

BMW Championship – Owings Mills, MD8/23 – 8/29

Country Spirit USA – Chester County, PA8/27 – 8/29

Railbird Festival – Lexington, KY8/28 – 8/29

Bonnaroo – Manchester, TN8/31 – 9/5

Moon River – Chattanooga, TN9/11 – 9/12

Life is Beautiful – Las Vegas, NV9/17 – 9/19

Sea Hear Now – Asbury, NJ9/18 – 9/19

Governor’s Ball – Queens, NY9/24 – 9/26

Pilgrimage Music Festival – Franklin, TN9/25 – 9/26

Alliance Airshow – Fort Worth, TX10/23 – 10/24

Shaky Knees Music Festival – Atlanta, GA10/22 – 10/24

Astroworld – Houston, TX11/5 – 11/6

Houston Open – Houston, TX11/8 – 11/14

Tortuga – Fort Lauderdale, FL11/12 – 11/14

Lights All Night – Dallas, TX12/30 – 12/31

GOLF CATERING & CONCESSIONS | CIRQUE DU SOLEIL

Dave Smalley—Founder & Chief Executive Officer 713.897.8240 [email protected]

Melanie Smalley—President 713.897.8239 [email protected]

CORPORATE HEADQUARTERS

Jazmine Ellegan—Director of People Department 713.897.8260 [email protected]

Jozlynn Summers—Front Desk Receptionist 713.897.8275 [email protected]

SPECTRUM CATERING

Jeannelle Rossano—Vice President of Catering 404.621.1334 [email protected]

MUSIC FESTIVAL DIVISION

Maverick Smalley—Vice President 713.897.8233 [email protected]

Tyler Fredricksen—Operations Director 713.897.8266 [email protected]

Kezia Callahan—Director of Retail Sales 713.897.8265 [email protected]

GOLF DIVISION | STAFFING | VENDORS

Missie Martinez—Vice President of Administration 713.897.8232 [email protected]

Sharon Fitzpatrick—Volunteer Coordinator & Recruitment 713.897.8234 [email protected]

ARTIST & TOUR CATERING

Shelley Gatchell—Vice President 713.897.8245 [email protected]

STADIUM DIVISION | ICE RINK MANAGEMENT

Jim Smalley—Manager 713.897.8262 [email protected]

THEATER DIVISION

Jason Reed—Vice President 617.692.0011 [email protected]

WAREHOUSE | RENTALS

Ruben Garcia—Operations Manager 713.897.8242 [email protected]

Frank Norgan—Warehouse Manager 713.897.8268 [email protected]

ACCOUNTING

Derek Mills—Chief Financial Officer 713.897.8257 [email protected]

Tina Young—Corporate Controller 281.466.3604 [email protected]

Kim Smidlein—Accounts Payable 713.897.8254 [email protected]

Spectrum Connection is a publication of: Spectrum Head Quarters:

27328 Spectrum Way | Conroe, TX 77385

Mailing Address:

P.O. Box 7130 | The Woodlands, TX 77387

Office | 281-363-0900

www.spectrumconcessions.com