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Transcript of FOREWORD - ARSAarsa.org/wp-content/uploads/2018/03/CAVOK-MarketReport...2018/03/05  · Oliver...

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Copyright © Oliver Wyman

FOREWORD

The analysis in this report is provided by Oliver Wyman for ARSA and its membership.

Oliver Wyman’s Global Fleet & MRO Market Forecast Commentary 2018–2028 marks our firm’s 18th assessment of the 10-year outlook for the commercial airline transport fleet and the associated maintenance, repair, and overhaul (MRO) market. We’re proud to say that the annually produced research, along with our Airline Economic Analysis (AEA), has become a staple resource of aviation executives—whether in companies that build aircraft, fly them, or work in the aftermarket, as well as for those with financial interests in the sector through private equity firms and investment banks.

This research focuses on airline fleet growth and related trends affecting aftermarket demand, maintenance costs, technology, and labor supply. The outlook reveals significant changes that are important to understand when making business decisions and developing long-term plans.

As you will see from the report, the next decade holds great opportunities and challenges for the industry as both technological innovation and the move away from traditional energy sources redefine business as usual across industries and the globe. This will be an era of disruptive growth, driving companies to ask tough, fundamental questions about what it will take to stay relevant and expand.

In conjunction with the Fleet and MRO Forecast, we conduct an annual survey on hot topics, critical issues, and new opportunities across the maintenance, repair, and overhaul space. To participate in this year’s edition, or if you have additional questions please contact the research team at [email protected].

Oliver Wyman’s Aviation Competitive & Market Intelligence team, partners, and vice presidents are available to assist with any questions about this forecast, as well as the AEA. We hope you find the data and insights valuable as you refine your business models and develop strategies for moving forward.

Best regards and wishes for a wonderful 2018,

Steve Douglas, Vice President

[email protected]

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Copyright © Oliver Wyman

CONTENTS 1. EXECUTIVE SUMMARY 2

2. STATE OF THE INDUSTRY 7

GLOBAL ECONOMIC OUTLOOK 8

ECONOMIC DRIVERS 14

3. FLEET FORECAST 20

PASSENGER AIRCRAFT DELIVERY FORECAST 21

CARGO AIRCRAFT DELIVERY FORECAST 30

AIRCRAFT REMOVEAL FORECAST 33

IN-SERVICE FLEET FORECAST 37

4. MRO MARKET FORECAST 50

AIRFRAME MAINTENANCE 57

ENGINE MAINTENANCE 66

COMPONENT MAINTENANCE 73

LINE MAINTENANCE 80

5. ECONOMIC SENSITIVITY ANALYSIS 88

CLOUND NINE 90

BLACK SWAN 91

STRENGTHENED ECONOMY 91

WEAKENED ECONOMY 92

SYNOPSIS 93 6. BUSINESS AVIATION OUTLOOK 95

7. AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC OUTLOOK 102

AIRFRAME & LINE MAINTENANCE 104

ENGINE MAINTENANCE 105

COMPONENT MAINTENANCE 106

US EMPLOYMENT AND ECONOMIC IMPACT 107

8. CONCLUSION 112

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1 EXECUTIVE SUMMARY

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Copyright © Oliver Wyman 2

EXECUTIVE SUMMARY These are heydays for the commercial aviation industry as well as businesses supporting it from the maintenance, repair, and overhaul (MRO) sector. For the first time in airline history, carriers recorded three consecutive years of record or near record profits, thanks to constrained fuel prices and operational efficiencies. Rising demand for air travel is keeping production lines at aircraft, engine, and component manufacturers busy and setting records. Lower oil prices, along with the willingness of airlines to spend on upkeep, are resulting in delayed retirements of older jets, which in turn provide more business for the MRO industry because of their additional servicing needs. And despite recent political instability and rising global tensions, aviation seems headed for more of the same—at least over the short term.

Across economies—both developed and developing—increases in gross domestic product (GDP) and disposable income, as well as expanding middle classes, are producing an unprecedented global demand for passenger air travel and cargo transport. In China, where the size of the middle class now equals the population of the United States, demand for air travel is expected to grow 9.5 percent annually between 2018 and 2028, despite a slight slowing in economic growth over the same 10 years.

While for decades air travel rose in tandem with GDP, increased demand this year—and in the next several—will help it outpace economic growth in most regions, particularly in emerging markets like Asia and Latin America. In Asia, for instance, air travel is expected to expand 8.3 percent in 2018, while real GDP—that is, GDP adjusted for inflation—will rise 5.6 percent. Even in more mature economies, this trend is evident: In 2017, air passenger miles rose four percent in North America versus a 2.2 percent increase in GDP and eight percent in Europe versus GDP growth of 2.5 percent. In Eastern Europe, where little growth was expected, the industry is seeing airlines such as Budapest-based Wizz Air place large aircraft orders. Wizz expects delivery of 282 Boeing 737s between now and 2026.

Myriad reasons have led to this intensified demand for air travel. They include rising disposable income in emerging markets, expanding numbers globally of well-off retirees with a propensity to travel, an increase in digital connectivity worldwide through the use of digital boarding passes, greater Wi-Fi accessibility, and on-board tablet usage that makes flying easier. Additionally, a spike in the number and size of low-cost carriers and ultra-low-cost carriers has created downward pressure on airfares and other travel costs.

Responding to the demand, US airlines increased available seat miles (ASM) 7.3 percent during 2017 across both domestic and international operations. The year-over-year growth was the largest since the 2007–2009 worldwide economic recession, according to the 2018 Oliver Wyman Airline Economic Analysis (AEA).

The swelling demand continues to drive expansion of the global fleet. Where in our 2017–2027 forecast we projected annual growth averaging 3.4 percent, our current outlook ratchets up that yearly increase to 3.7 percent.

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Copyright © Oliver Wyman 3

Inevitably, all this spells more business for the major aircraft manufacturers, pushing production rates to levels never seen before for commercial aircraft. The two largest, Boeing and Airbus, have reported they expect their production of Boeing 737s and A320s to reach an unprecedented 60 aircraft per month each sometime in 2019. This compares with 42 per month as recently as 2015—a jump of 43 percent in just four years.

By 2028, our forecast projects, the worldwide fleet will total 37,978, up from the 2018 total of 26,307. Narrow-body aircraft will be the biggest beneficiary of this expansion, increasing from about 56 percent of the fleet in 2018 to 66 percent in 2028, thanks to operating costs, range, and capabilities that allow them to encroach on territory once reserved for wide-bodies.

By 2028, 55 percent of the fleet will have been designed and built after 2000 and boast the advanced systems, materials, and components that will help keep operating costs down over the near term. We do not expect that recent consolidations—particularly those in Europe—or mergers to come will interrupt this transformation of the fleet.

With this gradual changeover to newer aircraft, airlines will retire older, less fuel-efficient models—although at a slightly slower rate than expected last year. Because of strong demand and production challenges with a few of the newer engines and aircraft, such as the PW1000G and A350, some airlines are deferring retirements to give themselves more flexibility to deal with unexpected problems and delays. It’s a smart risk-management strategy that allows airlines to incorporate next-generation aircraft more seamlessly. (See our Forbes.com article, Nov. 1, 2017 for more details on this strategy.)

According to our forecast, 54 percent of the aircraft to be retired over the next decade date to the 1990s. An additional 34 percent were built in the 1980s, and 12 percent were produced in either the 1970s or post-2000. Those most likely to be mothballed are smaller-capacity narrow-body planes, regional jets, and turboprops. By 2028, jets built in the 1990s will drop from two-thirds of the global fleet to 41 percent. By that year, aircraft built in 2010 or later—equipped with advanced sensors, data collection, analytics, and autonomous functions—will represent more than 36 percent of the fleet.

The commercial air transport MRO market is growing at a similar clip, with total MRO spending expected to rise to $114.7 billion from $77.4 billion in 2018. That’s a jump of 48 percent on an average four percent compound annual growth rate (CAGR); in 2017, our forecast projected a slightly lower 3.8 percent CAGR. The expansion is back-end loaded, with growth averaging 3.5 percent for the first five years, increasing the total to $91.9 billion by 2023, and rising to 4.5 percent yearly growth between 2023 and 2028.

Prospects for growth in air travel and the technological innovation disrupting all sectors of aviation is spawning mergers and acquisitions. That’s true for the aftermarket, too, with Illinois-based AAR’s agreement to buy two Canadian MRO facilities from Premier Aviation and China’s HNA Aviation Group’s purchase of Swiss-based SR Technics as prime examples. The trend in MRO is seeing the number of players cut while the scale of those left standing simultaneously increases.

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Some of the fastest growth is projected for MRO operations owned by aircraft manufacturers and other major original equipment manufacturers (OEMs), such as engine maker General Electric. Boeing, for instance, has set a $50 billion goal for its aftermarket services as part of its effort to capture more life-cycle value out of its aircraft. That represents a tripling of its current revenue from the aftermarket.

Our research indicates OEMs that service engines handle about 53 percent of the market, while airlines and their affiliated MRO operations control 64 percent of the airframe maintenance market. OEMs handle about 58 percent of the component MRO aftermarket.

As airlines begin to favor small and midsize wide-bodies, such as Boeing’s 777 and 787 and Airbus’ A350, another maintenance challenge will present itself—a function of how doing better can sometimes cause unexpected problems. For instance, newer aircraft like the 787 and A350 have longer airframe maintenance intervals, essentially extending the time between scheduled maintenance downtime. While this has a positive impact on airlines’ bottom lines, it causes a small problem for them keeping up their interiors. Whereas conventional check intervals once provided carriers a time slot to refurbish interior components—such as seats, overhead bins, and lavatories—newer, technologically advanced aircraft with extended check intervals no longer afford timely opportunities for cabin repairs. This can cause image problems for airlines, given their renewed emphasis on customer experience, and may leave some passengers wondering where the new aircraft are.

One new technology that could shake up the aftermarket later in the decade is 3-D printing, also called additive manufacturing. Using models built through computer-aided design, 3-D printing can produce virtually any solid object—even those with complex architectures—in a range of materials, including plastic, ceramic, and metal. For aerospace manufacturers, this has been a boon for producing prototypes, an activity that accounts for half of additive manufacturing today.

While potentially transformative, the technology has had only a limited impact. The cost of the equipment and OEMs’ reluctance to share proprietary designs make it difficult for the MRO industry to adopt 3-D printing for spare parts or for the aftermarket to derive any tangible benefit from the new technology. That’s less the case for the OEMs, which have incorporated additive manufacturing into a few operations and may expand its use in the future.

While the forecast for aviation, fleet growth, and the MRO market is basically bullish, there are risks on the horizon. Fast growth often leads to strained capacity and higher costs as pent-up demand allows suppliers to raise rates and workers to seek higher wages. The MRO industry is no exception, and companies are beginning to feel the pinch, particularly when it comes to finding qualified mechanics.

In mature economies especially, a scarcity of technicians trained to service both the older and newer model aircraft will put pressure on payrolls over the next decade. As we reported last year, the retirement of baby boomer mechanics and the lack of interest in the job among millennials will produce a shortfall in the United States by 2022, with a nine percent gap projected between the supply of aircraft technicians and the demand for them by 2027. This shortage could produce problems for the aviation industry just as the fleet is expanding and technologically sophisticated aircraft are being incorporated.

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The aviation industry as a whole is more resilient after years of restructuring and improved management, but the growth and prosperity are not evenly distributed. While emerging-market economies showed strong growth in the decade following the 2007–2009 global financial crisis, industry profits during those 10 years were primarily concentrated in the advanced economies of the United States and the Eurozone, where the industry was busy consolidating and restructuring. North American and European airlines controlled a combined 46.5 percent of airline capacity in 2017, but accounted for more than 70 percent of carrier profits, according to the 2018 Oliver Wyman Airline Economic Analysis and data from the International Air Transport Association (IATA).

Moving forward, that dearth of profits could prove problematic for airlines in developing nations faced with burgeoning consumer classes demanding more air travel. Over the next decade, more than three-quarters of the pickup in global growth will be fueled by emerging economies, especially China and India.

The industry also faces uncertainties over global regulation aimed at reducing emissions in compliance with the Paris Climate Accord and as a result of the implementation of Brexit, the United Kingdom’s decision to leave the European Union (EU). While the aviation industry has been working on biofuels as a possible route to reduced emissions, it’s unclear whether progress on that solution will be enough to meet unfolding environmental regulations, coming at this point mostly from European and Asian efforts to meet the Paris reduction targets. And while there have been warnings of dire consequences with a “hard” Brexit in aviation, it seems unlikely that either side will allow that to happen, given the importance of transportation to both the EU and Britain.

That said, there are few foreseeable stumbling blocks that could derail the expansionary outlook for either the fleet or the MRO industry. If anything, our research for 2018–2028 shows acceleration of the growth trends we reported in earlier research.

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FLEET AND MRO FORECAST SUMMARY REGION AFRICA

MIDDLE EAST

ASIA PACIFIC CHINA INDIA

LATIN AMERICA

NORTH AMERICA

EASTERN EUROPE

WESTERN EUROPE WORLD

2018 Fleet

Narrow-body 453 538 2,074 2,536 394 1,060 4,064 786 3,187 15,092

Wide-body 178 758 1,335 381 61 174 1,229 145 1,012 5,273

Regional jet 144 64 219 129 2 273 1,834 189 456 3,310

Turboprop 305 24 640 0 54 250 703 133 523 2,632

Total 1,080 1,384 4,268 3,046 511 1,757 7,830 1,253 5,178 26,307

2028 Fleet

Narrow-body 703 841 3,729 6,024 969 1,596 5,368 1,120 4,688 25,038

Wide-body 273 1,267 1,694 708 106 337 1,528 165 1,299 7,377

Regional Jet 52 25 257 325 14 228 1,671 220 368 3,160

Turboprop 188 64 806 33 86 224 480 79 443 2,403

Total 1,216 2,197 6,486 7,090 1,175 2,385 9,047 1,584 6,798 37,978

Fleet Growth Rates

2018–2023 1.0% 5.6% 5.0% 10.4% 11.7% 3.3% 1.5% 2.2% 3.5% 4.2%

2023–2028 1.4% 3.9% 3.5% 7.2% 5.8% 2.9% 1.4% 2.5% 2.1% 3.3%

2018–2028 1.2% 4.7% 4.3% 8.8% 8.7% 3.1% 1.5% 2.4% 2.8% 3.7%

2018 MRO (US$ Billions)

Airframe $0.8 $1.5 $3.2 $1.8 $0.4 $1.1 $4.7 $1.1 $4.4 $19.0

Engine $1.0 $5.7 $6.6 $2.2 $0.8 $1.4 $7.9 $1.3 $5.8 $32.7

Component $0.4 $0.8 $2.1 $1.2 $0.3 $0.8 $4.0 $0.6 $2.8 $12.9

Line $0.3 $0.9 $2.2 $1.4 $0.3 $0.7 $3.2 $0.6 $3.2 $12.8

Total $2.5 $8.9 $14.1 $6.5 $1.8 $3.9 $19.9 $3.5 $16.2 $77.4

2028 MRO (US$ Billions)

Airframe $0.7 $2.2 $4.4 $3.7 $0.7 $1.3 $4.8 $1.1 $4.6 $23.5

Engine $1.5 $8.4 $9.8 $7.6 $1.2 $2.7 $10.4 $1.6 $9.3 $52.6

Component $0.6 $1.5 $3.5 $3.3 $0.7 $1.2 $4.7 $0.8 $3.7 $20.0

Line $0.4 $1.4 $3.2 $3.1 $0.5 $1.0 $3.9 $0.8 $4.1 $18.5

Total $3.4 $13.5 $20.9 $17.8 $3.2 $6.2 $23.8 $4.3 $21.7 $114.7

MRO Growth Rates

2018–2023 3.5% 5.0% 5.3% 10.5% 5.8% 3.5% –0.5% 0.2% 2.7% 3.5%

2023–2028 2.4% 3.6% 2.7% 10.7% 5.4% 5.8% 4.2% 3.8% 3.2% 4.5%

2018–2028 3.0% 4.3% 4.0% 10.6% 5.6% 4.7% 1.8% 2.0% 3.0% 4.0%

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2 STATE OF THE INDUSTRY

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State of the Industry

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STATE OF THE INDUSTRY The drivers of growth in air travel, as they are for the global economy, are changing. Where growth was once determined by the demand generated in large Western economies and Japan, moving forward it will be driven by the purchasing power in emerging markets in Asia, Latin America, the Middle East, and Eastern Europe. A staggering 6.2 billion people—85 percent of the world’s population—reside in these developing nations. And thanks to globalization, millions of their citizens are filling the ranks of a growing global middle class each year—a newly affluent population that, among other things, wants to travel.

As we enter 2018, the global economy seems to be on relatively solid footing. In October 2017, the International Monetary Fund (IMF) revised upward its World Economic Outlook, calling for global growth of 3.6 percent in 2017 and 3.7 percent in 2018. That would be up from 3.2 percent in 2016. And globally, many regional economies have been seeing similar official upward revisions since the second half of 2016.

Although air travel demand is often tied closely to GDP growth, IATA reports that passenger traffic has outpaced global GDP for a decade. That trend will continue for the next two decades. Air travel in 2018, as measured by revenue passenger kilometers (RPKs), is expected to grow at twice the rate of the world economy at a healthy 7.4 percent and is projected to expand at five percent annually for the next 20 years.

GLOBAL ECONOMIC OUTLOOK Over the past two years, both mature and developing economies have benefited from buoyant financial markets and a return of consumer and business confidence. Global economic activity has seen a long-awaited cyclical recovery in investment, manufacturing, and trade. Additionally, commodity prices have strengthened since the beginning of 2016 as a result of the economic pickup and a campaign by oil producers to reduce the global oversupply of crude.

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EXHIBIT 1: IMF WORLD ECONOMIC OUTLOOK

Source: IMF

Even so, heavy debt loads in large Western economies as well as emerging markets restrain growth and hold the potential to destabilize economies. Simultaneously, global political tensions are rising: North Korea’s expanding nuclear program and deteriorating Middle East relations, for instance, currently threaten the otherwise productive business environment. Political rhetoric and actions in the developed world assailing globalization, such as US moves to weaken or even repeal trade alliances and the UK’s Brexit vote, also could prove disruptive. Finally, there is the hard-to-quantify impact of global efforts to combat climate change, which will require emissions reductions by various industries over the next decade to comply with the historic Paris Climate Accord’s targets. So there are a few potentially significant clouds on the horizon.

EXHIBIT 2: IMF ECONOMIC OUTLOOK FOR ADVANCED ECONOMIES

Source: IMF

0%

1%

2%

3%

4%

5%

6%

2015 2016 2017F 2018F

GROWTH RATE

AdvancedEconomies

Emerging &DevelopingEconomies

World Output

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

United States Canada Eurozone United Kingdom Japan

GROWTH RATE

2017 Projection

2018 Projection

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UNITED STATES Third-quarter GDP growth, adjusted for inflation, spiked to 3.2 percent, the highest in three years even with a series of devastating hurricanes in Texas, Florida, and Puerto Rico during that three-month period. The unexpected boost was attributed to stronger-than-anticipated business investment and consumer confidence. The United States has now hit three percent growth for two consecutive quarters, and expectations are for three percent-plus during the final quarter of 2017. The Federal Reserve raised its inflation-adjusted growth estimate for 2018 to 2.5 percent from 2.1 percent, based on the bank’s assessment of the anticipated modest and short-term impact of the federal income tax cut.

While monetary policy normalization in the US could trigger a faster-than-expected tightening in global financial conditions, markets appear to anticipate gradual rate tightening, even in the wake of long-term bond yields rebounding in late June and early July. Over the long term, US growth is expected to moderate because of the nation’s aging population and the consequent diminished growth in the workforce—a trend further exacerbated by tighter immigration policies.

CANADA Canada’s GDP is forecast to grow at three percent in 2017 and 2.1 percent in 2018, a significant increase from 1.5 percent in 2016. The growth projection increased from earlier in 2017 reflecting reduced drag from the adjustment to lower oil and gas prices and accommodative fiscal and monetary policies.

EUROZONE AND THE UNITED KINGDOM Growth in countries such as France, Germany, Italy, and Spain was slow in the first three quarters of 2017, but still above what was expected at the beginning of the year. For the full year, economists expect growth of about 2.1 percent; GDP expansion in 2018 will decline slightly to 1.9 percent. This modest growth is projected to be supported by a mildly expansionary fiscal stance, accommodative financial conditions, a weaker euro, and a beneficial spillover from the US tax cut.

One major factor expected to inject some instability into the economic climate is the uncertain relationship between the European Union and the United Kingdom as a result of the Brexit vote in favor of Britain’s departure from the alliance. While early analysis anticipated contraction of the UK economy, neither side so far has shown many negative impacts from the vote and ongoing negotiations. GDP growth in the UK was expected to come in at 1.7 percent for 2017 and then fall marginally to 1.5 percent in 2018.

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JAPAN Japan’s modest momentum has been driven by the strengthening of global demand and policy actions to sustain a positive fiscal stance. Growth is expected to slow in 2018 based on the assumption that fiscal support, as currently scheduled, will begin to fade and private consumption growth will moderate. GDP growth was one percent in 2016 and was forecast to reach 1.5 percent in 2017 and shrink to 0.7 percent in 2018.

EXHIBIT 3: IMF ECONOMIC OUTLOOK FOR EMERGING ECONOMIES

Note: ASEAN is the Association of Southeast Asian Nations; CIS is the Commonwealth of Independent States; MENAP is the Middle East, North Africa, Afghanistan and Pakistan Source: IMF

Emerging markets have become increasingly important to the health of the overall global economy. Over the near and medium term, most of the pickup in projected global growth will result from stronger activity in these economies, which stunningly account for more than 75 percent of global growth in output and consumption. These economies are forecast to see 4.6 percent GDP growth in 2017, a 0.3 percent increase over 2016. In contrast to the mature economies, 2018 GDP growth in the emerging world is expected to top 2017’s, with projections for a 4.9 percent expansion.

The anticipated upturn has fueled optimism about emerging-market prospects, which in turn has been reflected in strengthening equity valuations and a contraction in interest rate spreads. Part of the rosier outlook for the emerging world is tied to the long-awaited recovery in commodity prices for agricultural products, metals, oil and gas, and other exports since 2015. The recovery, which is expected to push inflation up to 4.4 percent in 2018, follows years of rock-bottom prices and painful economic conditions in the wake of the global financial crisis.

0%

2%

4%

6%

8%

10%

China India ASEAN CIS Russia Latin America MENAP

GROWTH RATE

2017 Projection

2018 Projection

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That said, the emerging world faces challenges. Financial conditions have been more volatile than in the US and Europe and more vulnerable to external factors. For instance, in the immediate aftermath of the election of Donald Trump as US president, long-term interest rates moved up and equity valuations down as investors feared increasing protectionism and tightening monetary policy. Over the medium term, most emerging economies must wrestle with an ongoing slowdown of productivity growth.

Despite such trends, the governments of these developing economies are making efforts to maintain solid growth outlooks by strengthening their institutional frameworks, protecting trade integration, permitting exchange rate flexibility, and containing vulnerabilities arising from high current-account deficits and external borrowing, as well as large public debt.

CHINA China’s GDP growth was expected to show a slight 0.1 percent strengthening year over year to 6.8 percent in 2017, but then slow to 6.5 percent in 2018. The slight upward revision in China’s GDP growth for 2017 reflects buoyant external demand, a slower rebalancing of activity toward services and consumption, and a higher projected debt trajectory. After four years of deflation, China’s producer prices are rising again as the prices of raw materials increased amid governmental efforts to reduce excess industrial capacity. Real estate values are also recovering. The government’s goal has been to double real GDP by 2020, using its 2010 level of $6 trillion as the base. China’s economy is vulnerable if protectionist rhetoric in the US becomes legislation or regulation. Another risk for China: Economy-wide debt levels are expected to be close to 320 percent of GDP by 2021, the highest in the world.

INDIA India’s GDP growth in 2017 was stronger than expected because of higher-than-expected government spending—and growth would have been even higher but for a botched currency exchange initiative. After growing 7.1 percent in 2016, the GDP growth rate was expected to slow to 6.7 percent in 2017 but reignite in 2018 with a 7.4 percent year-over-year expansion.

ASEAN GDP growth in the Association of Southeast Asian Nations (ASEAN) countries was projected to increase to 5.2 percent in 2017, 0.3 percent higher than in 2016, and a slight uptick is expected again in 2018. The region includes Indonesia, Malaysia, Vietnam, the Philippines, and Thailand, all of which have experienced increases in global trade and domestic demand. Higher public spending in the Philippines has also contributed to growth.

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RUSSIA Russia is poised to emerge from recession after experiencing a cumulative contraction of three percent during 2015–2016. The pickup reflects firming oil prices and a revival in domestic demand as financial conditions and confidence have improved. After a 0.2 percent drop in GDP in 2016, the Russian economy was projected to grow 1.8 percent in 2017 and 1.6 percent in 2018.

LATIN AMERICA In Latin America and the Caribbean, GDP growth was forecast to reach 1.2 percent in 2017 and 1.9 percent in 2018 after a drop of 0.9 percent in 2016. The growth projection is noteworthy given the hurricanes that battered many Caribbean islands and the powerful earthquake that struck Mexico toward the end of 2017.

In general, things have been tough for Mexico and Brazil, the two largest economies in the region. For Mexico, politics have affected its growth prospects with the uncertain fate of the North American Free Trade Agreement. Its GDP growth rate was expected to slip to 2.1 percent in 2017 and 1.9 percent in 2018 versus the 2.3 percent achieved in 2016. While there was better-than-expected growth in the first two quarters of 2017 and a recovery of financial market confidence, the economy is still wobbly.

Brazil is expected to finally emerge from one of the deepest recessions in its history, when its GDP contracted by close to four percent in 2016. Recovery is supported by such factors as reduced political unrest, easing monetary policy, and further progress on the government’s reform agenda. GDP was forecast to achieve growth of 0.7 percent in 2017 and reach 1.5 percent in 2018.

MIDDLE EAST, NORTH AFRICA, AFGHANISTAN, AND PAKISTAN The near-term outlook has weakened in the Middle East, North Africa, Afghanistan, and Pakistan, known collectively as the MENAP. GDP for the region is expected to decline to 2.6 percent after growing at five percent in 2016. In 2018, the region’s GDP is expected to expand 3.5 percent. MENAP experienced inflationary pressures throughout 2017 as a result of exchange rate depreciations, the removal of subsidies, and increases in value-added taxes.

In Saudi Arabia, although growth outside the oil sector is expected to strengthen, overall output is forecast to be broadly flat. Real oil GDP is likely to decline as a result of production curbs under the extended Organization of Petroleum Exporting Countries (OPEC) agreement and the failure of the November 2016 pact to prop up prices as much as expected.

Pakistan is the exception in the region, with its GDP expected to grow 5.3 percent in 2017 and 5.6 percent in 2018 as it benefits from investment in the China-Pakistan Economic Corridor and strong private-sector credit.

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ECONOMIC DRIVERS Although air travel demand is often considered closely tied to GDP growth, IATA reports that passenger traffic has outpaced global GDP for a decade. Consumers travel more when they have greater income, but there also appear to be spikes in demand related to deregulation of global travel by open-skies agreements, service quality improvements, and additional routes. The mature regions of North America and Europe have seen these effects over the last 10 years; the developing regions of Africa, Asia, the Middle East, and Latin America will see the largest gains over the next 10 years as they benefit from higher incomes and these other factors.

EXHIBIT 4: 20-YEAR GDP AND RPK PROJECTED ANNUAL GROWTH RATES

Source: Boeing

Airlines have responded to the increasing travel demand by posting strong improvements in productivity, allowing the industry to maintain unit labor costs since 2015. For the network carriers in particular and larger value players like JetBlue and Southwest, the focus on controlling capacity growth has significantly increased passenger load factors and kept yields comparatively high. That has driven airline returns on invested capital to all-time highs, and stronger balance sheets have enabled carriers to invest in aircraft interiors modifications, IT systems, and customer experience.

RPK 3.0%

GDP 2.1%

North America

RPK 6.1%

GDP 3.0%

Latin America

RPK 5.9%

GDP 3.5%

Africa

RPK 5.6%

GDP 3.5%

Middle East

RPK 3.7%

GDP 1.7%

Europe RPK 4.3%

GDP 2.0%

CIS

RPK 5.7%

GDP 3.9%

Asia

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EXHIBIT 5: GLOBAL PASSENGER LOAD FACTOR VERSUS RETURN ON INVESTED CAPITAL

Source: IATA

Industry consensus suggests that improvements in aircraft utilization management demonstrate a newfound financial discipline within the airline industry, attracting investors and raising valuations and optimism. While this discipline helps drive strong financial results today, this trend needs to continue if oversupply problems are to be avoided should demand for air travel decline.

TRAFFIC As one would expect, consumers travel more when they have more income, but there also are other drivers behind spikes in air travel, such as deregulation, service quality improvements, and the addition of routes. While the mature regions of North America and Europe, where the needle hasn’t moved much on income, have benefited more from these external factors, the opposite is the case for the emerging economies. In these nations, disposable income has been on the rise, the ranks of the middle class have been growing, and the demand for air travel exceeds the supply.

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EXHIBIT 6: 2015–2017F PASSENGER AND CARGO TRAFFIC

Source: IATA

Nowhere is this truer than in China, where there is substantial pent-up demand for air travel, particularly domestic travel. The next 10 years will see a significant shift in the relative distribution of passenger traffic, moving the epicenter of demand and related fleet activity away from North America and toward Asia. Emerging middle classes in China, and potentially India, will take to the skies, while Middle Eastern airlines will gain long-haul market share through their geographically favorable hubs.

Aircraft manufacturers Airbus and Boeing predict nearly five percent compound annual growth in RPKs over the next 20 years, with the most prominent expansions in Asia and Latin America. In these regions, annual growth of roughly six percent per year on average is forecast.

EXHIBIT 7: AIRBUS AND BOEING 2018–2038 PASSENGER TRAFFIC GROWTH RATES

Note: CIS is the Commonwealth of Independent States Source: Airbus, Boeing

0

20

40

60

80

100

120

140

2015 2016 2017F0123456789

10

2015 2016 2017F

KILOMETERS (TRILLIONS) TON KILOMETERS (MILLIONS)

FreightTon Kilometers

AvailableTon Kilometers

RevenuePassenger Kilometers

AvailableSeat Kilometers

0%

1%

2%

3%

4%

5%

6%

7%

8%

NorthAmerica

LatinAmerica

Europe CIS Africa MiddleEast

Asia World

GROWTH RATE

Airbus

Boeing

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While major hubs prepare for greater traffic and infrastructure improvements, routes are being created to connect cities within China and southern Asia and the roughly 6.2 billion people in developing countries seeking access to air travel. These connections not only represent growth, but also will spawn a redistribution of air traffic around the world.

EXHIBIT 8: 2018 OUTLOOK FOR TRAFFIC GROWTH

Source: IATA

In 2017, IATA reported that the number of commercial destinations increased more than four percent and the frequency of flights between destinations was up as well. Network growth expands reach and unlocks greater demand. Ultimately, the combination of pent-up demand and these kinds of expansion was expected to expand air transport to one percent of global GDP, or about $776 billion, once all data are in for 2017. Hubs with valuable geographic locations, such as those in the Middle East, and lower operating costs stand to gain significantly from changes in global demand.

+2.9% +6.2%+6.9%

Middle East-Asia TrafficNorth Atlantic Traffic Intra-China Traffic

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FUEL Although rising toward the end of 2017, jet fuel prices were still down 45 percent from 2014. Despite signs of economic recovery in the Western world, prices have not been quick to rebound because of alternative supplies from such operations as hydraulic fracking and tar sands in North America. Supply and demand factors can be expected to keep oil prices down over the next five years at least.

EXHIBIT 9: SPOT PRICES OF CRUDE OIL AND JET FUEL PER GALLON

Source: US Energy Information Administration

While low oil prices might spark adjustments to short-term fleet plans—for instance, prompting some airlines to delay retirements of older, less fuel-efficient models—there has been no indication of cancellations of orders for new aircraft. In fact, the case is just the opposite. While a short-term strategy change would allow higher returns by delaying expensive investments in new aircraft or costly aircraft restorations, the long lead times in aircraft orders and low interest rates discourage this option.

Aircraft deliveries reached 1,641 for the 12-month period ending August 2017, up from the 12 months ending August 2016, when deliveries stood at 1,629. With strong order books and OEM production issues on the A320neo and A350 largely resolved, deliveries are expected to increase even more over the next year. This reinforces the projection that new aircraft will be delivered at record rates regardless of oil prices.

Lower fuel prices also help airlines keep fares down. Of course, that’s another driver of air travel demand.

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

US DOLLARS

Brent

Jet Fuel

WTI

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PROFITABILITY Low fuel prices in conjunction with record passenger traffic have resulted in historically high profits for airlines. The industry’s net profits topped $35 billion in 2017 and are expected to total more than $38 billion in 2018. Benefiting greatly from industry consolidation and the resulting capacity constraint, the North American airlines are delivering the strongest worldwide financial performance, accounting for nearly 46 percent of global profits over the past two years.

EXHIBIT 10: GLOBAL AIR TRANSPORT INDUSTRY FINANCIAL PERFORMANCE

Source: IATA

As travel demand has increased, airlines have posted strong improvements in productivity, allowing the industry to maintain unit labor costs over the past three years. Focus on capacity management has slowly but steadily increased passenger load factors and kept yields comparatively high. That has driven airline ROIs to all-time highs, endowing stronger balance sheets that can accommodate growth or weather unexpected economic downturns. It has even allowed airlines to focus again on customer experience, a trend that also may lead to growth in air travel.

Ultimately, airlines know that oil prices won’t stay low forever and a labor shortage could put pressure on wages in the future. But for now, they are using their strengthened financial position to make investments in the fleet with next-generation aircraft and in every detail of the passenger experience.

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3 FLEET FORECAST

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PASSENGER AIRCRAFT DELIVERY FORECAST

AIRCRAFT ORDER AND DELIVERY TRENDS The past 10 years have seen dramatic growth in the commercial passenger fleet. Moreover, the composition of the fleet has evolved as operators increasingly choose larger aircraft, preferring narrow-body jets over small-capacity regional jets and turboprops. In 2017 non-Boeing/Airbus aircraft made up only 16 percent of all deliveries, a significant decline from a high of 26 percent in 2008 and 2009. Smaller aircraft manufacturers are likely to see even stronger headwinds because they lack the scale and offerings to meet the desire for larger aircraft.

EXHIBIT 11: SHARE OF AIRCRAFT DELIVERIES BY OEM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

There has also been a transition in the composition of deliveries by Airbus and Boeing. While Airbus outpaced Boeing in 2017 orders, Boeing delivered more aircraft (706 versus 697). Appearing to lead a new trend in production, Boeing moved from 38 percent of all deliveries in 2007 to 42 percent for 2017, while Airbus’ delivery share increased marginally from 40 percent to 42 percent.

0%

10%

20%

30%

40%

50%

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

SHARE

Other

Airbus

Boeing

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EXHIBIT 12: 2017 AIRCRAFT ORDERS AND DELIVERIES BY OEM

Source: Flightglobal

Despite Airbus’ philosophy of building larger planes with greater capacity to move global traffic around mega-hubs, an estimate of seats delivered in production aircraft indicates that Boeing delivered 21 percent more than Airbus. That is because Boeing delivered 36 percent more wide-bodies than Airbus (244 to 156).

Airbus and Boeing have both grown their ratio of orders to deliveries over this period. The overall trend is an increasingly dramatic diversion between the two largest aircraft manufacturers, though that gap slightly narrowed in 2017

EXHIBIT 13: ORDER BACKLOG COMPARED WITH DELIVERIES

Source: Flightglobal

Since 2011, Boeing’s order to delivery ratio has remained constant while Airbus increased its ratio of orders to deliveries more than 43 percent through 2016, though there was a 13 percent drop-off in 2017. This trend signals a different approach to order bookings.

0 100 200 300 400 500 600 700 800

Deliveries

Orders

Boeing

Airbus

NUMBER OF AIRCRAFT

0

2

4

6

8

10

12

2011 2012 2013 2014 2015 2016 2017

ORDER BACKLOG TO DELIVERIES RATIO

Airbus

Boeing

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Historically, Airbus and Boeing overbooked production by a small margin to reduce cancellation risks. More recently, Airbus appears to have broken from tradition with aggressive sales campaigns to grab market share. It has secured massive orders for several hundred aircraft from young, low-cost carriers in Europe and Asia despite a published delivery schedule that already exceeds stated production capabilities. Boeing, on the other hand, is booking relatively modest orders from established carriers.

AIRCRAFT LEASING TRENDS The last decade’s fleet financing evolution has allowed operators to expand growth while maintaining robust, nimble balance sheets. From 2007 to 2012, the number of aircraft on lease rose from 42 percent to 43 percent, due to an increase in new-generation 737, A320 and wide-body aircraft leasing. From 2012 to 2017, every aircraft class increased its share of leased aircraft except for regional jets, pushing the total aircraft on lease to 45 percent.

The leased aircraft option does not find favor in every region of the world. While the percentage of leased aircraft has soared in Europe, Asia and the Middle East, North America has experienced a decrease. Its mature market and older fleet age explain the preference; operators in North America are not acquiring aircraft for expansion. They opt to purchase aircraft to replace aging fleets. On the other hand, operators in emerging markets are electing to lease aircraft, which requires far less capital outlay.

EXHIBIT 14: LOW-COST ASIAN OPERATORS’ IN-SERVICE FLEET SIZE AND AIRCRAFT ON ORDER COMPARISON

OPERATOR IN SERVICE ON ORDER TOTAL

AIRASIA 118 471 589

GOAIR 27 139 166

INDIGO 141 408 549

LION AIR 113 410 523 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

45%of aircraft are currently on operating leases

2007 2012 2017

Narrow-body 48% 50% 52%

Wide-body 30% 33% 36%

Regional Jet 41% 39% 37%

Turboprop 37% 34% 36%

Overall 42% 43% 45%

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The number of leased aircraft is partially attributable to young, fast-growing airlines, such as IndiGo and Lion Air, employing a different fleet planning model in which lease orders can significantly exceed existing fleet size. These operators take aircraft on a six- or eight-year lease, returning them before midlife maintenance costs hit—the strategy being to effectively operate only new, leased aircraft. Mature operators tend to finance aircraft in a more traditional manner and utilize the full economic life of the assets.

An increasing portion of cash flow from aircraft sales is flowing through a bank/lessor or an operating leasing company associated with an airline. Some to-be-leased aircraft are ordered directly by the lessor, which then finds an operator. The line between airlines as a service industry and as a financial institution seems to be fading.

Another option is a sale-and-leaseback, in which the airline places an order directly with the aircraft manufacturer, paying the initial deposit and any phase payments during production. The manufacturer makes the final payment and takes ownership; a leasing agreement is then reached with the airline. This lease option allows the airline to order and configure aircraft for its operations without incurring the large capital cost associated with purchasing the aircraft. It is a mutually beneficial arrangement, giving the airlines more financial flexibility while providing the lessor with a strong revenue stream and a relatively new, low-risk asset.

The leasing market can affect other aspects of the industry, however. As an example, 777 lease expirations may present a problem for Boeing. Orders for the aircraft have not met expectations and, with many leases expiring in the next several years, a market glut could result. Operators may take the much cheaper, midlife, and previously leased 777s instead of spending cash on a new aircraft – which also has a secondary effect of increasing maintenance spend. Boeing may then be forced to make cuts to the production rate as the line transitions toward the 777X.

EXHIBIT 15: US OPERATORS’ IN-SERVICE FLEET, AIRCRAFT ON ORDER, AND OPERATING LEASE COMPARISON

OPERATOR IN SERVICE ON ORDER TOTAL % LEASED

AMERICAN AIRLINES 948 245 1,193 43%

DELTA AIR LINES 863 261 1,124 19%

UNITED AIRLINES 777 197 974 19%

SOUTHWEST AIRLINES 682 232 914 15% Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Among the mature operators in the US, each employs different leasing strategies. Delta Air Lines tends to purchase many of its aircraft, while nearly half of the American Airlines fleet is leased. These strategies will no doubt continue. American Airlines has a large order book for leased new aircraft as it phases out its older fleet, while Delta expects to extend the life of its current fleet, with few, if any, leases anticipated. United’s’ strategy falls somewhere in between. Southwest Airlines hasn’t leased an aircraft since 2013. Observing how profitable these operators are compared with each other and how they handle the next unpredictable black swan event will provide better insight into the effectiveness of the leasing strategies.

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EXHIBIT 16: REGIONAL AIRCRAFT LEASING TRENDS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

NEW TECHNOLOGY Advances in technologies promote flexible and efficient airline operations. For example, the Boeing 787 electrical flight systems eliminate many hydraulic and pneumatic components that extracted energy and power from the engines. Half of the 787’s airframe is composite materials, specifically carbon-fiber-reinforced polymer, with a higher strength-to-weight ratio. Winglets are now standard and are regularly retrofitted to reduce drag and increase fuel efficiency.

Advances in fuel efficiency have resulted in retrofitting newer engines on aging aircraft platforms. The 737, A320 and A330 families all offer MAX and neo derivatives; Airbus is seriously evaluating a similar option for the A380.

New technologies don’t just reduce fuel cost but increase overall operational performance as well. Higher-performance aircraft provide greater operational flexibility, allowing longer routes and increased seating or cargo capacity in addition to lower seat- and ton-mile costs. This increased operational flexibility can help germinate new routes and stimulate demand. The 787 is an introductory aircraft for budding long-distance routes because it is efficient enough to be economically viable at lower passenger and cargo demands. Once the route becomes well-established, a larger-capacity aircraft such as the 777 can be used.

The benefits of new technology extend to maintenance requirements. Prolonged intervals between heavy maintenance visits and less intensive inspection and repair schemes reduce the unit cost of airframe heavy maintenance. While new-generation engines will drive an increase in maintenance costs on a unit basis, they will be more than offset by fuel-efficiency gains.

0%

20%

40%

60%

80%

LatinAmerica

NorthAmerica

EasternEurope

WesternEurope

Africa Middle East Asia Pacific China India

The Americas Europe Africa & Middle East Asia

2008

2018

SHARE OF IN-SERVICE FLEET

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FORECAST The key economic drivers, coupled with aircraft order and delivery trends, have created the most favorable market conditions that commercial aircraft manufacturers have experienced. In spite of low fuel costs, commercial air transport operators have made unprecedented demand on the manufacturers to produce more efficient, more reliable passenger aircraft.

Despite demand for new aircraft being at an all-time high, manufacturers were able to deliver only eight more aircraft than 2017. Of the 1,629 deliveries, 1,598 were passenger aircraft. The number of deliveries was well below forecasts primarily because of supplier issues at Pratt & Whitney in 2016, and the manufacturer has been playing catch-up ever since.

The launch engine for the A320neo, the now one-year-old Pratt & Whitney PW1000G geared turbofan, experienced a rotor-bowing issue that increased the start-up times to levels that operators found unacceptable. Most notably, launch customer Qatar, as well as other airlines, refused to take delivery of the A320neo until the issue was resolved. Based on the published production rates of the new narrow-body aircraft using this engine, the expectation is that the previous delay will no longer be an issue.

With supplier issues largely resolved, production rates are ramping up to their stated targets and deliveries are expected to reach record levels in the coming years.

EXHIBIT 17: 2018-2027 NEW PASSENGER AIRCRAFT DELIVERY DISTRIBUTION BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

For the next five-year period, Oliver Wyman forecasts the delivery of nearly 9,900 new passenger aircraft, of which 70 percent will be narrow-bodies, 17 percent wide-bodies, eight percent regional jets, and five percent turboprops.

For the second five-year period, the forecast is for an even higher level of deliveries—almost 10,500—to meet forecast demand. Over the next 10 years, 20,400 new passenger aircraft are projected to be delivered to commercial operators worldwide.

0

5,000

10,000

15,000

20,000

25,000

2018–2022 2023–2027 2018–2027

Narrow-body

Wide-body

Regional Jet

Turboprop

NUMBER OF AIRCRAFT

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EXHIBIT 18: 2018–2027 NEW PASSENGER AIRCRAFT DELIVERY DISTRIBUTION BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

FINANCING REQUIREMENTS Nearly $3.0 trillion is needed to fund the 20,300 new passenger aircraft deliveries over the next 10 years.

EXHIBIT 19: 2018–2027 NEW PASSENGER AIRCRAFT DELIVERY FINANCING

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Over the next five years, $1.5 trillion will be needed, with 51 percent for narrow-body aircraft and 45 percent for wide-bodies; regional jets and turboprops make up the remaining four percent.

17%

Wide-body

70%

Narrow-body

5%

Turboprop

8%

Regional Jet

US DOLLARS (TRILLIONS)

Narrow-body

Wide-body

Regional Jet

Turboprop

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027

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The latter half of the forecast period will require $1.5 trillion in financing, with a similar split of 53 percent for narrow-body aircraft, 45 percent for wide-bodies, and 2 percent for regional jets and turboprops.

Delivery financing is expected to be a key consideration in upcoming years. The high levels of forecast deliveries and continued interest rate increases in advanced economies will likely provide lessors a larger role in the commercial aviation market. Nearly 50 percent of the global commercial aircraft fleet is expected to be under an operating lease by 2028.

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CARGO AIRCRAFT FORECAST The global air transport cargo fleet is small but has a vital role in the world economy by transporting 51.3 million metric tons of goods worth $6.8 trillion annually. The fleet added 31 aircraft over the last year, representing 1.6 percent growth, and now stands at 1,954 aircraft. Growth is forecast to be flat for the next five years, then slowly decline in the latter half of the forecast. Overall, the cargo fleet is forecast to average 0.5 percent growth over 10 years. After several years of expecting the air cargo market to rebuild, it appears that any considerable recovery is unlikely. Cargo revenue has been flat for nearly a decade, and there are not enough dedicated freighter orders or scheduled conversions to forecast much growth in the industry. Short-haul and domestic cargo traffic faces strong competition from trucks in the US and Europe. The long-haul dedicated freighter market is threatened by the cargo-carrying capabilities of passenger aircraft such as the 777, which has 25 percent more capacity under the floor than a 747-8.

EXHIBIT 20: 2018–2028 IN-SERVICE CARGO FLEET BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The wide-body cargo fleet depends mostly on new deliveries as there have been only a few passenger-to-freighter conversions recently, those being the 767-300. Wide-body aircraft are the only dedicated freighters being produced, so the narrow-body cargo fleet is carried solely by passenger-to-freighter conversions.

EXHIBIT 21: 2018–2027 CARGO AIRCRAFT DELIVERIES, CONVERSIONS, AND RETIREMENTS

2018–2022 2023–2027

DELIVERIES 187 152

CONVERSIONS 292 384

RETIREMENTS 255 326 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

1.1%

2.5%-9.7%-5.1%

2.6%

1.1%

-16.7%

-15.0%

1.9%

1.8%

-13.3%

-10.2%

0.9% 0.1% 0.5%

0

500

1,000

1,500

2,000

2,500

3,000

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

NUMBER OF AIRCRAFT

Narrow-body

Wide-body

Regional Jet

Turboprop

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Over the next decade, 676 passenger-to-freighter conversions will account for 67 percent of the cargo fleet additions. Lower capital cost of acquisition and conversion, fueled by the high number of aircraft deliveries putting pressure on valuations of older passenger aircraft, are critical to the business model economics for carriers with lower utilization.

EXHIBIT 22: 2018–2027 PASSENGER-TO-FREIGHTER CONVERSION FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Boeing aircraft, especially the 757-200 in recent years, have dominated the narrow-body passenger-to-freighter conversion market. Airbus has not previously developed a narrow-body freighter for several reasons, chiefly the placement of the A320 family’s fly-by-wire system, which runs through the cargo door area. However, Airbus has launched a program to convert A320/A321 aircraft and expects deliveries to begin in 2018.

The 737-800, like its 737-400 predecessor, is expected to become a popular conversion candidate. The aircraft is capable of transporting one additional pallet over the 737-400 and is a proven airframe with much newer technology and greater reliability.

The first MD-80 passenger-to-freighter supplemental type certificate was issued in 2013. This aircraft is considerably more expensive to operate than the slightly smaller Boeing 737-400, which burns about 12 percent less fuel. But the significantly lower ownership costs make the MD-80 an attractive niche aircraft for low-utilization cargo operators. Estimates for acquiring a 737-400 are between $3.3 million and $4.0 million, compared with the MD-80’s $750,000 to $800,000 range. The first MD­80 conversion was completed in 2016.

Boeing has been promoting the 777 passenger-to-freighter conversion alongside the new-build 777F with little success. Design and cost issues are a major drawback to the program. The wide-body dedicated freighter market has suffered as more cargo is now transported by large passenger aircraft and demand has been soft for expedited shipping. Airbus has been affected as well as the A330 passenger-to-freighter conversion and the new-build A330 freighter programs have been slow to gain momentum.

0

100

200

300

400

500

600

700

800

2018–2022 2023–2027 2018–2027

NUMBER OF AIRCRAFT

Narrow-body

Wide-body

Regional Jet

Turboprop

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Lastly, Miami-based Aeronautical Engineers Inc. launched a CRJ passenger-to-freighter conversion program in 2013, but the market is limited, especially since the CRJs will have to compete against lower-cost turboprop freighters such as the ATR72.

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Fleet Forecast

Copyright © Oliver Wyman 32

AIRCRAFT REMOVAL FORECAST Of the 25,368 aircraft in the fleet at the beginning of 2017, 1,337 are no longer in service, a turnover rate of five percent. 1,185 aircraft were placed in storage, but 559 aircraft returned to service from storage. Counting the number returned to service after a passenger-to-freighter conversion or transferred to a commercial operator, the net removals from the 2017 fleet total stands at 729 aircraft with an average age of 19.1 years.

Oliver Wyman’s forecast for aircraft removals is based on a balance of maintaining an active fleet that meets current and future passenger and cargo demand. With deliveries expected to accelerate, the number of aircraft removed from the fleet is expected to reach historic levels. The word “removal” is used instead of “retirement” to better represent what actually happens with in-service aircraft; few are formally retired each year, but many are placed into storage, unlikely to return to service. Aircraft that are involved in an accident, stored for conversion into a freighter, or transferred to a non-commercial operator are all considered removals from the fleet. The net removal number includes aircraft that have returned from storage, have undergone a passenger-to-freighter conversion or have transferred to a commercial operator.

1,337aircraft were removed from service in 2017

Storage for passenger-to-

freighter conversion

Transferred to a non-commercial

operatorInvolved inan accident

Formallyretired

Sent to storage

8 15 16 113 1,185

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Fleet Forecast

Copyright © Oliver Wyman 33

EXHIBIT 23: 2018–2027 AIRCRAFT REMOVAL FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Over the next 10 years, 9,022 aircraft are forecast to be removed from the fleet, averaging 811 aircraft per year over the next five years and 993 over the last five. This equates to 44 percent of new deliveries being replacements for removed aircraft. As a result, nearly half of the 2018 fleet will be permanently removed within 10 years.

EXHIBIT 24: 2018–2027 AIRCRAFT REMOVAL FORECAST AGE DISTRIBUTION BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The average permanent removal age of 19.6 years is expected to increase to 22.7 years over the forecast period, driven primarily by very old turboprop aircraft. The wide-body permanent removal age is expected to rise 3.5 years to 23.9. The age for narrow-bodies, regional jets and turboprops are forecast to be 22.9, 19.0 and 28.4 years, respectively.

01,0002,0003,0004,0005,0006,0007,0008,0009,000

10,000

2018-2022 2023-2027 2018-2027

NUMBER OF AIRCRAFT

Narrow-body

Wide-body

Regional Jet

Turboprop

0

100

200

300

400

500

600

700

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59

NUMBER OF AIRCRAFT

Narrow-body

Wide-body

Regional Jet

Turboprop

2017 Net Removals(Relative Scale)

2017 Removals(Relative Scale)

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Fleet Forecast

Copyright © Oliver Wyman 34

EXHIBIT 25: 2018–2027 AIRCRAFT REMOVAL DISTRIBUTION BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Nearly half of removals over the next 10 years will be narrow-body aircraft. Wide-body and regional jets split 39 percent. Fifty-four percent of all removals are expected to be from the 1990s, and 34 percent from the 1980s. The 1970s and 2000s vintages account for the final 12 percent of aircraft to be removed.

The 1990s vintage makes up two-thirds of the in-service fleet and will see that share fall to 41 percent by 2028. The 2010s vintage will nearly overtake the lead share with 36 percent by the end of the forecast period, with 1980s vintage falling to just eight percent.

Oliver Wyman expects to see a continuation of the trend to discard smaller regional jets and turboprops along with smaller capacity narrow-body aircraft in favor of larger aircraft that are more efficient on a cost per available seat mile (CASM) basis.

At the height of the fuel crisis, many smaller aircraft were not economical to operate. Delta Air Lines, for example, negotiated a deal with its pilot union in 2012 to remove 218 50-seat regional jets and add 88 Boeing 717s, a small narrow-body aircraft, supplemented by 70 larger regional jets operated by Delta Connection.

Building on Delta’s 2012 agreement, the three large intercontinental US airlines, along with large network operators in other regions of the world, are expected to increase the seat count of their fleets over the coming decade. Indeed, it is driving Bombardier to enter the small narrow-body market, Embraer to increase the capacity of its E-Jet family with its E2 generation, and Mitsubishi to re-enter the commercial jet market with the MRJ-70/90.

19%

Wide-body

48%

Narrow-body

13%

Turboprop

20%

Regional Jet

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Fleet Forecast

Copyright © Oliver Wyman 35

EXHIBIT 26: 2018–2027 AIRCRAFT REMOVAL FORECAST BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Shifting to a regional view, removals fell in 2017, in large part because of the 550 aircraft removed from storage; only 116 were put back into service in North America, nearly half of what occurred in 2016. It appears that the higher removal rate in 2016 was directly related to low fuel costs, which significantly reduce, if not eliminate, the operating cost disadvantage of older aircraft. Over the long term, regional removal rates in North America and all other regions are expected to more closely follow historical trends.

About 60 percent of removals are forecast to be from the mature markets in North America and Western Europe, with 40 percent from North America alone. Removals are forecast to increase steadily in the Asia Pacific, China and India because of the aircraft leasing strategies used in those regions.

NUMBER OF AIRCRAFT

North America

Latin America

Western Europe

Eastern Europe

Middle East

China

Asia Pacific

Africa

India

ACTUAL

0

200

400

600

800

1,000

1,200

2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027

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Fleet Forecast

Copyright © Oliver Wyman 36

IN-SERVICE FLEET FORECAST The active global commercial fleet currently stands at 26,307 aircraft; the next 10 years will see 3.7 percent net annual growth, increasing the fleet to 37,978. The fleet is forecast to grow 4.2 percent annually over the first five years, then slow to 3.3 percent in the second five years as the rate of deliveries decreases and removals remain high. These dynamics will result in a fleet that is younger and larger in average seating capacity. The new fleet is expected to support RPK growth of nearly five percent as operators improve capacity management with the larger average seating capacity.

EXHIBIT 27: 2018–2028 GLOBAL FLEET CHARACTERISTICS

2018 2023 2028

FLEET SIZE 26,307 32,321 37,978

CAGR N/A 4.2% 3.3%

AVERAGE AGE 11.2 10.7 10.5 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

By 2028, the average age of the active fleet will have decreased from 11.2 to 10.5 years, a significant reduction. Of nearly 20,700 aircraft deliveries, 44 percent will replace in-service aircraft; a slight reduction from last year’s forecast of 50 percent.

EXHIBIT 28: 2018–2028 GLOBAL AIRCRAFT DEMAND

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

New Cargo Deliveries

339

New Passenger Deliveries

20,346

581

Cargo Retirements

8,433

Passenger Retirements

Passenger Fleet

676

P2F ConversionsCargo Fleet

37,978

2028 Fleet

11,671

Net Growth

26,307

2018 Fleet

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Fleet Forecast

Copyright © Oliver Wyman 37

The passenger fleet is forecast to grow nearly 11,700 by 2028, while the cargo fleet is forecast to grow by 434 aircraft. Of new deliveries, 1.6 percent is forecast to be cargo aircraft. Two-thirds of the cargo aircraft introduced over the forecast period will be passenger-to-freighter (P2F) conversions.

IN-SERVICE FLEET FORECAST BY AIRCRAFT CLASS Overall fleet growth is solid, but it is not spread evenly among aircraft classes. Narrow-body aircraft have had the greatest gains in recent years, a trend expected to continue as capacity increases at the expense of regional jets and turboprops.

EXHIBIT 29: 2018–2028 GLOBAL FLEET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Narrow-body aircraft are forecast to grow from more than 15,100 aircraft to just over 25,000, an average annual rate of 5.2 percent. Wide-bodies are the second-fastest growing class, with a 3.4 percent average annual growth rate, and are forecast to reach 7,400 by 2028. Regional jets and turboprops are forecast to decrease in fleet size, falling an average 0.9 percent and 0.5 percent, respectively, each year. The two classes will combine for just 5,563 aircraft by 2028.

NARROW-BODIES

The majority of orders are driven by operators either adding to fleets or trying to improve margins by replacing regional jets and turboprops with larger, more profitable aircraft—or doing both. The significant influx of new aircraft will cut the narrow-body fleet age from 10.4 to 10.1 years and raise the narrow-body share from 56 percent to 66 percent. Historically, low-cost operators have had a strong preference for narrow-bodies, although such carriers as Norwegian and Wow are challenging that thinking with low-cost, long-haul services.

5.9%

4.1%

-0.6%

-0.3%

4.5%

2.8%

-1.2%

-0.6%

5.2%

3.4%

-0.9%

-0.5%4.2%

3.3%3.7%

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

NUMBER OF AIRCRAFT

Narrow-body

Wide-body

Regional Jet

Turboprop

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Fleet Forecast

Copyright © Oliver Wyman 38

EXHIBIT 30: 2018–2028 NARROW-BODY FLEET CHARACTERISTICS

2018 2023 2028

FLEET SIZE 15,092 20,068 25,038

CAGR N/A 5.9% 4.5%

MARKET SHARE 56% 62% 66%

AVERAGE AGE 10.4 10.0 10.1 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

For the first time, Boeing and Airbus narrow-bodies are being challenged by the Bombardier C Series, COMAC’s C919 and Irkut’s MC-21. However, the C Series program experienced delays that surrendered the entry-into-service timing advantage it originally had over the A320neo and 737MAX, both of which experienced no development delays and have the efficiency gains the latest technology engines offer similar to the C Series. The Chinese C919 and Russian MC-21 will serve only a small portion of operators in their home countries, given certification hurdles in other parts of the world. Even with new competitors, the Boeing 737 and Airbus A320 platforms are forecast to account for 92 percent of all narrow-body deliveries through 2028.

EXHIBIT 31: 2018–2028 PASSENGER NARROW-BODY FLEET COMPOSITION BY SIZE CATEGORY

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Small narrow-bodies with a seat count below 140 currently make up 19 percent of the passenger narrow-body fleet. Only nine percent of narrow-bodies are forecast to be in this size category by 2028. With strong operator preference for larger narrow-body aircraft with improved operating efficiency, medium-size narrow-body aircraft, such as the 737-8 MAX and A320neo, are expected to represent 75 percent of the narrow-body fleet. These aircraft, with 140 to 190 seats, currently make up 70 percent of the narrow-body fleet. Narrow-bodies with more than 190 seats are also forecast to grow in share relative to the overall fleet.

0%10%20%30%40%50%60%70%80%90%

100%

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

SHARE OF CLASS

Small

Intermediate

Large

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Fleet Forecast

Copyright © Oliver Wyman 39

EXHIBIT 32: NARROW-BODY AIRCRAFT SIZE CATEGORIES

SMALL INTERMEDIATE LARGE

SEAT COUNT <140 140–190 >190

AIRCRAFT TYPE VARIANT 737-700 A319 C SERIES

737-7 MAX, 737-800, 737-8 MAX, 737-900 A319neo, A320, A320neo Irkut MC-21 COMAC C919

737-9 MAX, 737-10 MAX 737 MAX 200 A321, A321neo

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The remaining 737 Classics, 757s and MD-80s will leave the fleet or be converted into freighters. Operators are also forecast to increase the rates of conversion and removal for 737NGs and A320s as they aggressively change out aging fleets.

EXHIBIT 33: 2018–2027 NARROW-BODY DELIVERIES BY AIRCRAFT PLATFORM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

WIDE-BODIES

The global wide-body fleet is forecast to grow from 5,273 aircraft to nearly 7,400 by 2028. Market share for the class is expected to drop slightly from 20 percent to 19 percent over the forecast period, with a 3.4 percent year-over-year growth rate. Similar to narrow-bodies, the average wide­body fleet age is expected to decrease from 10.9 years to 10.6 years over the forecast period.

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

A320neo 737 MAX 737 NG C Series A320 C919 MC-21

NUMBER OF AIRCRAFT

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Fleet Forecast

Copyright © Oliver Wyman 40

EXHIBIT 34: 2018–2028 WIDE-BODY FLEET CHARACTERISTICS

2018 2023 2028

FLEET SIZE 5,273 6,441 7,377

CAGR N/A 4.1% 2.8%

MARKET SHARE 20% 20% 19%

AVERAGE AGE 10.9 10.1 10.6 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Oliver Wyman anticipates that the 787 series will be the most delivered wide-body, followed by the A350. This contrasts with today’s fleet, in which the A330/A340 family is the largest fleet, followed by the 777 series. The change, among other things, will create a significantly more fuel-efficient, high­tech fleet. Even though Airbus is introducing the A330neo, improvements in operational costs and efficiencies offered by the 787, A350 and 777X will ultimately outweigh the A330neo’s lower acquisition cost. The A380 is not expected to expand far beyond its current network of operators, with a demand of only about 15 aircraft per year.

EXHIBIT 35: 2018–2027 WIDE-BODY DELIVERIES BY AIRCRAFT PLATFORM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Over the forecast period, the aircraft platforms most quickly retiring will be the 767, 777, and A330/A340, along with most of the remaining 747-400s. Additionally, the 767 will account for the majority of all wide-body freighter conversions.

0

200

400

600

800

1,000

1,200

1,400

1,600

787 A350 777X 777CL A330neo A330 A380 767 747-8

NUMBER OF AIRCRAFT

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Fleet Forecast

Copyright © Oliver Wyman 41

EXHIBIT 36: 2018–2028 WIDE-BODY AIRCRAFT SIZE CATEGORIES

SMALL INTERMEDIATE LARGE

SEAT COUNT <275 275–350 >350

AIRCRAFT TYPE VARIANT 787-8 A330-200, A330-800neo A350-800

777 787-9, 787-10 A330-300, A330-900neo A350­900

747 777X A350-1000 A380

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The wide-body fleet is experiencing a similar phenomenon to the upsizing trend in the narrow-body fleet. Operators are forecast to move quickly toward intermediate and, to a lesser extent, large wide­bodies; meanwhile, the market share of small wide-bodies will shrink considerably. Currently making up 49 percent of the wide-body fleet, intermediate twin-aisle aircraft are forecast to reach 64 percent of the share by 2028. This share is taken almost entirely from small wide-bodies, which are expected to account for only a 20 percent share, sliding from the current 37 percent of the wide­body fleet. The share of large wide-bodies will increase marginally from 13 percent to 17 percent by 2028.

EXHIBIT 37: 2018–2028 PASSENGER WIDE-BODY FLEET COMPOSITION BY SIZE CATEGORY

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

REGIONAL JETS

Regional jets will play an interesting though less important role in the future fleet. Even though operators are scaling out of the smaller regional jet market, multiple new platforms will enter service. In North America, where over half of all regional jets are domiciled, the role of these aircraft hinges on whether large network carriers and their pilot unions can agree on loosening current weight and seat count restrictions on regional carriers.

0%10%20%30%40%50%60%70%80%90%

100%

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

SHARE OF CLASS

Small

Intermediate

Large

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Fleet Forecast

Copyright © Oliver Wyman 42

The fleet size is forecast to decrease by 150 aircraft to less than 3,200 by 2028, representing an average annual decline of 0.5 percent. The market share of regional jets will fall from 13 percent to eight percent. During the first half of the forecasting period, the average age of a regional jet will increase marginally. This trend will reverse over the second half with the emergence of the E­Jet E2 and MRJ platforms.

EXHIBIT 38: 2018–2028 REGIONAL JET FLEET CHARACTERISTICS

2018 2023 2028

FLEET SIZE 3,310 3,254 3,160

CAGR N/A –0.3% –0.6%

MARKET SHARE 13% 10% 8%

AVERAGE AGE 10.7 11.1 10.4 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The Embraer E­Jet and E­Jet E2 families are forecast to dominate the regional jet delivery schedule over the next decade. The new, more advanced E­Jet E2s will provide greater flexibility with their increased range, allowing operators to connect to additional strategic routes. In fact, the regional jet competition appears to be narrowing to a one-platform race, with the CRJ order book falling dramatically and the Mitsubishi MRJ struggling to get certified. The Chinese-made ARJ21 has finally entered service but is unlikely to draw orders from outside China because of stricter certification requirements in other regions of the world.

EXHIBIT 39: 2018–2027 REGIONAL JET DELIVERIES BY AIRCRAFT PLATFORM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Older CRJs are among the first to be culled, forecast to represent more than 40 percent of all regional jet removals over the next 10 years. Many of the remaining Embraer ERJ aircraft are also expected to leave the fleet by 2028.

0

100

200

300

400

500

600

700

E-Jet E2 E-Jet ARJ21 MRJ CRJ NextGen Superjet 100

NUMBER OF AIRCRAFT

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Fleet Forecast

Copyright © Oliver Wyman 43

TURBOPROPS

Like the regional jets, turboprops are expected to decline in fleet size and market share. A projected drop in this type of aircraft, from slightly more than 2,600 to close to 2,400, will result in a six percent share of the market by 2028, down from 10 percent in 2018. The average age of turboprops will fall from 16.4 years old to 14.4 by 2028. While the turboprop will remain a niche player by providing service to airports not suited for jet aircraft, it is still less desirable than its jet counterparts.

EXHIBIT 40: 2018–2028 TURBOPROP FLEET CHARACTERISTICS

2018 2023 2028

FLEET SIZE 2,631 2,558 2,403

CAGR N/A –0.6% –1.2%

MARKET SHARE 10% 8% 6%

AVERAGE AGE 16.4 15.8 14.4 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Most older-generation turboprops, such as Saab 340s and Fokker 90s, will be removed over the forecast period. Bombardier’s Q Series, largely uncompetitive because of higher operating costs, has few deliveries scheduled over the next 10 years. As the one remaining niche player, the ATR fleet is projected to grow at an average annual rate of 4.6 percent over the next 10 years.

EXHIBIT 41: 2018–2027 TURBOPROP DELIVERIES BY AIRCRAFT PLATFORM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

0

100

200

300

400

500

600

700

ATR 72 Q Series ATR 42

NUMBER OF AIRCRAFT

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Fleet Forecast

Copyright © Oliver Wyman 44

IN-SERVICE FLEET FORECAST BY AIRCRAFT USAGE Although the cargo fleet will fill an important role in air service, its relative share of the commercial airline fleet will decrease from seven percent to five percent over the next 10 years. The cargo fleet will grow modestly at a rate of 0.5 percent on average, increasing from close to 1,950 aircraft to 2,050 aircraft by 2028. The growth rate is marginal because newer passenger aircraft offer more cargo space. Also, manufacturers and freight forwarders are getting more sophisticated at matching cargo with alternate, often cheaper transportation, such as ships, rail, and trucking.

EXHIBIT 42: 2018–2028 GLOBAL FLEET FORECAST BY AIRCRAFT USAGE

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

As a result of the cargo fleet shrinkage, the passenger fleet is forecast to grow its share from 93 percent to nearly 95 percent over the next decade and sustain an average annual growth rate of 4.0 percent.

EXHIBIT 43: 2018–2028 GLOBAL FLEET AVERAGE AGE BY AIRCRAFT USAGE

2018 2023 2028

PASSENGER 10.8 10.3 10.2

CARGO 22.1 23.2 23.7

OVERALL 11.6 11.1 10.9 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

While the passenger fleet will become younger with unprecedented numbers of deliveries and permanent removals, the average age in the cargo fleet will reach 23.7 years by 2028. It is a direct result of the success of passenger-to-freight conversions and few orders for dedicated cargo aircraft. That said, FedEx placed an order this year for 30 dedicated ATR 72 freighters, which could signal a change in established strategy toward cargo aircraft acquisition.

4.5%

0.8% 3.5%

0.2%

4.0%

0.5%4.2%

3.3%3.7%

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

NUMBER OF AIRCRAFT

Passenger

Cargo

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Fleet Forecast

Copyright © Oliver Wyman 45

REGIONAL IN-SERVICE FLEET CHARACTERISTICS While numerous changes are occurring across the fleet, some of the most interesting are in regional growth. North America will lead the world in deliveries and removals but overall will have little growth. With the increasing passenger demand in Asia, China’s fleet is expected to grow by more than 4,174 aircraft, a net 137 percent increase. China will rank second in the world in operating aircraft numbers, behind North America. More impressive, much of that country’s growth will come from deliveries, reducing the average aircraft age significantly.

China is not the only region expected to see high growth. India is expected to grow 100 percent; the Middle East, 63 percent; and Asia Pacific (excluding China and India), 52 percent.

EXHIBIT 44: 2018–2028 FLEET GROWTH BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The influx of new aircraft into Asia is occurring rapidly. Combined, the Asia Pacific, China, and India regions will operate more aircraft than any other in just a year’s time. By the end of the forecast period, Asia will domicile nearly 40 percent of the global fleet.

14% 137%

35%52%

63% 43%

19% 100% 0%

0

1,000

2,000

3,000

4,000

5,000

NorthAmerica

China WesternEurope

AsiaPacific

MiddleEast

LatinAmerica

EasternEurope

India Africa

Deliveries

Retirements

Net Growth

NUMBER OF AIRCRAFT

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Copyright © Oliver Wyman 46

EXHIBIT 45: 2018–2028 FLEET SHARE CHANGE BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Not surprisingly, China will see the largest jump in fleet distribution ranking as it accommodates a growing middle class. Nearly all other regions are projected to remain relatively stable, moving in concert with overall trends and maintaining share of the in-service fleet.

EXHIBIT 46: 2018–2028 FLEET GROWTH RATES BY REGION

2018–2023 2023–2028 2018–2028

AFRICA 1.0% 1.4% 1.2%

ASIA PACIFIC 5.0% 3.5% 4.3%

CHINA 10.4% 7.2% 8.8%

EASTERN EUROPE 2.2% 2.5% 2.4%

INDIA 11.7% 5.8% 8.7%

LATIN AMERICA 3.3% 2.9% 3.1%

MIDDLE EAST 5.6% 3.9% 4.7%

NORTH AMERICA 1.5% 1.4% 1.5%

WESTERN EUROPE 3.5% 2.1% 2.8% Source: Oliver Wyman Global Fleet & MRO Market Forecasts

North America will experience modest growth, with an average annual growth rate of 1.5 percent over the decade. Western Europe, despite the uncertainty over Brexit, will grow at an average annual rate of 2.8 percent. China and India are forecast to be the fastest-growing regions, averaging 8.75 percent growth per year. The Middle East, at 4.7 percent, and Asia Pacific, at 4.3 percent, will be the third and fourth fastest-growing regions, even with both slowing during the second half of the decade. In particular, India will grow rapidly, at 11.7 percent during the first five years. The rate will slow substantially in the second five years because of expected challenges in further developing the country’s infrastructure and building a robust middle class.

-8% -6% -4% -2% 0% 2% 4% 6% 8%

North America

Western Europe

Eastern Europe

Africa

Latin America

Middle East

India

Asia Pacific

China

PERCENT CHANGE

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Fleet Forecast

Copyright © Oliver Wyman 47

EXHIBIT 47: 2018–2028 AVERAGE AGE OF FLEET BY REGION

2018 2023 2028

AFRICA 15.2 14.4 13.0

ASIA PACIFIC 9.9 10.2 10.8

CHINA 6.6 7.6 8.9

EASTERN EUROPE 12.3 12.5 12.1

INDIA 7.8 9.0 11.1

LATIN AMERICA 11.8 11.0 10.3

MIDDLE EAST 9.8 9.2 9.6

NORTH AMERICA 14.4 13.5 12.2

WESTERN EUROPE 11.6 11.4 11.2 Source: Oliver Wyman Global Fleet & MRO Market Forecasts

As fleets grow, the aircraft age dynamic varies among regions. North America, Western Europe, Latin America and Africa will see the average aircraft age decrease as aging fleets are replaced with new deliveries. In contrast, the China, India, and Asia Pacific fleets will age as aircraft stay in service to meet increased demand, leading to greater emphasis and importance for aircraft maintenance programs.

Historically, Africa and other developing nations acquired most of their fleets through migrations of older aircraft from mature regions such as North America and Western Europe. That trend appears to be changing as new aircraft orders have become the dominant source of growth. The surge of newer aircraft has driven a dramatic shift in migrations between the regions, fueled by new low-cost acquisition options through aircraft lessors and export credit financing.

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Fleet Forecast

Copyright © Oliver Wyman 48

EXHIBIT 48: 2018–2028 NET AIRCRAFT REGIONAL MIGRATIONS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In 2017, there were 357 total migrations of older aircraft worldwide, resulting in 194 net migrations. Many of these aircraft left developing regions for Latin America and India. The Middle East had the largest net loss in aircraft from migrations, sending many of the aircraft to Western and Eastern Europe. With similar moves likely, 1,116 net migrations are forecast over the next 10 years.

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4 MRO MARKET FORECAST

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MRO Market Forecast

Copyright © Oliver Wyman 50

MRO MARKET FORECAST The commercial air transport MRO market will revolve around the growth and changes of the global fleet. The total MRO spend in 2018 is expected to be $77.4 billion. It will rise to $91.9 billion by 2023, representing a 3.5 percent CAGR over the five-year period. The growth rate will increase modestly to 4.5 percent annually in the second half of the forecast period. Over the full 10-year period, the global air transport MRO market will grow on average four percent annually, rising to $114.7 billion by 2028.

EXHIBIT 49: 2018–2028 MRO MARKET FORECAST BY MRO SEGMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe maintenance will continue its trend of lower unit costs, driven primarily by heavy maintenance visit intervals stretching to 12 years. This is possible through the increased use of composites and hybrid alloys in new-generation aircraft, providing better fatigue and corrosion resistance than in previous generations.

Engines, while much more fuel-efficient, are operating at ever higher temperatures and pressures, resulting in more expensive shop visits to restore and replace increasingly exotic and expensive materials—hence, the 4.9 percent average annual growth rate in engine MRO.

There is little change expected in the relative mix of component and line MRO spend over the forecast period.

2.4%

3.3%4.8%4.3%

1.9%

6.5%

4.2%3.3%

2.2%

4.9%

4.5%3.8%3.5%

4.5%4.0%

0

20

40

60

80

100

120

140

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Airframe

Engine

Component

Line

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MRO Market Forecast

Copyright © Oliver Wyman 51

EXHIBIT 50: 2018–2028 MRO MARKET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Globally, MRO spend related to narrow-body and wide-body aircraft will account for $69.2 billion of the $77.4 billion total, with regional jets and turboprops combining for an MRO spend of just $8.2 billion. For 2018, narrow-bodies make up 57 percent of the fleet and 45 percent of MRO market share. Wide-bodies, on the other hand, make up 20 percent of the global fleet, but represent more than 44 percent of the MRO expenditures because the aircraft are more maintenance-intensive and more complex.

Oliver Wyman forecasts a significant shift in spending away from regional jets and turboprops and toward narrow-body aircraft over the next 10 years. Narrow-body MRO spend will see a $27.6 billion increase to $62.6 billion by 2028, with overall market share rising to nearly 55 percent. This share is taken from every aircraft class, as wide-body market share will drop to 38 percent, totaling $43.9 billion, and regional jets and turboprops will combine for seven percent of MRO spend, totaling $8.2 billion.

The additional narrow-body and wide-body spend is significant, but it will not be distributed evenly. The total MRO market is expected to become increasingly concentrated within a handful of aircraft platforms.

4.7%

3.1%-0.1%-0.4%

7.3%

2.0%0.6%-0.5%

6.0%

2.5%0.3%-0.5%

3.5%

4.5%4.0%

0

20

40

60

80

100

120

140

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Narrow-body

Wide-body

Regional Jet

Turboprop

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MRO Market Forecast

Copyright © Oliver Wyman 52

EXHIBIT 51: TOP AIRCRAFT PLATFORMS BY TOTAL MRO SPEND

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In 2018, the top 10 aircraft platforms will make up 84 percent of the total MRO market. By 2028, the top 10 aircraft platforms will represent 92 percent of the market.

More important, the 2000s and 2010s vintage fleets will grow from a 12 percent share of the global MRO market in 2018 to nearly half of the market by 2028.

EXHIBIT 52: TOTAL MRO SPEND BY AIRCRAFT VINTAGE

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

12345678910

051015202530

A320ceo/neo737NG/MAX777A330ceo/neo747767A380E-Jet/E2757787

0 5 10 15 20 25 30 35

A320ceo/neo737NG/MAX

777/ 777X787

A330ceo/neoA350A380

E-Jet/E2747ATR

US DOLLARS (BILLIONS) US DOLLARS (BILLIONS)

2018 Top Platforms 2028 Top Platforms

0%10%20%30%40%50%60%70%80%90%

100%

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

MARKET SHARE

1970s

1980s

1990s

2000s

2010s

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MRO Market Forecast

Copyright © Oliver Wyman 53

Given the rapid transition to new-generation aircraft over the next decade, it’s evident that MRO providers must prepare for the work associated with the newer fleet types or focus their strategy to capture end-of-life markets. From an airframe MRO perspective, providers must be able to handle the new composite and metal matrix materials dominant in the latest-generation aircraft, such as the 787 and A350. Next-generation engines will require a significant investment in training and tooling. Advancements include much more sophisticated systems that interface with health monitoring technology, designed to recognize pending system or component failures. This new era of “big data” capture and processing will require a clear strategy to take full advantage of its potential.

Challenges extend to component and line maintenance MRO providers as well. Component MROs need the capital to acquire testing equipment and licenses to access OEM manuals and data for these new parts. Line maintenance providers will face challenges related to training and the use of the new aircraft health monitoring systems, fault isolation systems, and software configuration protocols.

Regionally, as fleet growth shifts to Asia and other developing economies, MRO spend will also migrate to those regions. By 2028, the combined MRO demand in the Asia Pacific, China, and India will be more than double that in North America.

EXHIBIT 53: TOTAL MRO SPEND BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

North America MRO spend is forecast to shrink from $19.9 billion in 2018 to $19.4 billion by 2023, then rebound to $23.8 billion by 2028—overall, relatively flat growth with 1.8 percent CAGR. Latin America MRO spend, which currently represents five percent of the total market, is expected to grow 4.7 percent annually, from $3.9 billion to $6.2 billion, and increase market share by less than half a point over the period.

0

5

10

15

20

25

30

NorthAmerica

WesternEurope

Asia Pacific China Middle East LatinAmerica

EasternEurope

India Africa

US DOLLARS (BILLIONS)

2018 Projection

2028 Projection

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MRO Market Forecast

Copyright © Oliver Wyman 54

European MRO spend is expected to fare marginally better than that of North America. Western Europe MRO, as it grows at three percent annually, will lose four percentage points of market share and add $5.5 billion to its current $16.2 billion MRO demand. Eastern Europe, though continuing to suffer from economic sanctions placed on Russia, is forecast to increase two percent annually.

Growing at a 4.3 percent average annual rate, the Middle East is expected to add over $4.6 billion in MRO demand and will constitute nearly 12 percent of the global MRO market by 2028. Africa, highly subject to terrorism and political unrest, is still expected to grow three percent per year and will retain its current three percent market share.

Asia, as has been the case for years, remains the driver of MRO growth. India is forecast to grow 5.6 percent annually but will represent less than three percent of the market. The Asia Pacific region will grow at a healthy four percent annually, with MRO demand levels rising to equal those of Western Europe and North America. China, forecast to jump 10.6 percent annually, is expected to increase market size to nearly 16 percent of world MRO.

While China will be the key driver of MRO spend growth in Asia, rising labor costs, coupled with temporary infrastructure and capacity constraints, are likely to force Chinese operators to look to countries south and east to fulfill maintenance needs.

Complicating the demand in Asia Pacific and China, operators around the world are currently sending nearly 24 percent of wide-body heavy airframe maintenance needs to the region. There will be an inflection point where capacity growth within Asia cannot keep pace with the MRO demand of its own countries plus that of foreign operators, particularly those in the mature North America and Western Europe regions. Operators will have to look elsewhere for their MRO needs, presenting opportunities in North America, Western Europe, and Latin America.

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MRO Market Forecast

Copyright © Oliver Wyman 55

EXHIBIT 54: NORTH AMERICA AND WESTERN EUROPE WIDE-BODY HEAVY AIRFRAME MAINTENANCE IMPORTED FROM ASIA

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

MROs can target wide-body work currently performed by Asia-based MROs with the introduction of new capacity and the development of the necessary technical skills. As regional labor rates move toward global parity, MROs that invest in new wide-body capabilities and can deliver a high-quality, on-time product will be positioned to capture market share from operators that get squeezed out of the Asia market.

Notwithstanding the potential, capturing market share will not be simple. Even when labor rate parity is reached, Asian MROs have demonstrated the capacity and skills to secure long-term contracts. Although MROs in developing regions do have wide-body capability, investment in facilities, equipment, tooling, and training is essential. Paying the cost of capital for expansion will be a necessity to compete.

The repatriating of wide-body heavy maintenance work will create some revenue growth in otherwise stagnant MRO markets in North America and Western Europe; a global focus is needed to meet the growing demand being generated in Asia.

MROs are already expanding facilities to increase capacity and opening operations closer to their Asian customers. Adding and improving facilities is not a silver bullet. Better use of process analysis and production methodology to reduce errors, rework, and turn times, as well as to expedite material or repair delivery, will increase capacity and competitiveness. Increasing capacity, capability, and efficiency can be combined with partnerships for engineering and workforce development to maximize growth in any market, particularly a better-positioned region.

$312 MIMPORTED

North America

$77 MIMPORTED

Western Europe

$139 MEXPORTED

China

$250 MEXPORTED

Asia Pacific

Other Region Exports/Imports

Exported to Mature Markets

Imported from Asia

M = Millions, B = Billions

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MRO Market Forecast

Copyright © Oliver Wyman 56

AIRFRAME MAINTENANCE The airframe maintenance market is comprised of two distinct segments: heavy airframe maintenance and modifications.

Heavy airframe maintenance involves work carried out on a periodic, scheduled basis under the protection of a hangar. It includes inspection, replacement, restoration, and preventive maintenance of the airframe’s structure, systems and cabin interior. The aircraft is removed from commercial service at specified intervals for a predetermined time. Operators either perform the work themselves or through a qualified third-party provider. Individual operators develop schedules for aircraft maintenance that satisfy operational requirements and aviation regulators, such as the Federal Aviation Administration (FAA) and the European Aviation Safety Administration (EASA).

Heavy airframe maintenance is based on calendar time, a fixed number of flight hours, a fixed number of flight cycles or a “whichever comes first” mandate. While some operators and aircraft types have highly customized phase check maintenance programs, most fit into a traditional model of a light C check and a heavy maintenance visit (HMV). Newer-generation aircraft will have longer intervals; turboprops and older aircraft have shorter intervals.

EXHIBIT 55: HEAVY AIRFRAME SCHEDULED MAINTENANCE

ACTIVITY DESCRIPTION FREQUENCY MAN-HOURS REQUIRED

LIGHT C CHECK Detailed inspection 12–36 Months 2,000–12,000 FH 1,000–15,000 FC

1,000–15,000 MH

HMV Major reconditioning 60–144 Months 8,000–36,000 FH 6,000–24,000 FC

2,000–70,000 MH

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe modifications involve planned improvements related to cabin reconfigurations, passenger-to-freighter conversions, winglet retrofits, and/or various component upgrades. The work requires that the aircraft be removed from commercial service for a predetermined period. Airframe modifications can be performed in conjunction with heavy airframe maintenance, but often heavy maintenance schedules do not satisfy the short-term urgency of modifications to special programs, and dedicated out-of-service lines are common.

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MRO Market Forecast

Copyright © Oliver Wyman 57

MARKET FORECAST The 2018 commercial air transport heavy airframe maintenance and modifications spend is expected to be $19.0 billion, 25 percent of the total MRO market.

EXHIBIT 56: AIRFRAME MARKET FORECAST BY SEGMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The total combined airframe market is forecast to grow 2.4 percent per year through 2023, but the pace will slow to 1.9 percent per year for the rest of the forecast period. The slow growth rate results from advances in design and construction that extend the interval between heavy maintenance visits for newer aircraft.

Narrow-body spend currently dominates the global airframe MRO market, and this trend will continue through the full forecast period as the narrow-body fleet size burgeons. Wide-body airframe MRO market share will remain effectively unchanged at 38 percent over the next five years before declining to 35 percent by 2028. Airframe MRO spend for regional jets is expected to slip 1 percent, while turboprop spend is likely to shrink 2 percent.

1.9%

2.8%

1.7%

2.0%

1.8%

2.4%2.4%

1.9%2.2%

0

5

10

15

20

25

30

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Heavy AirframeMaintenance

Modifications

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MRO Market Forecast

Copyright © Oliver Wyman 58

EXHIBIT 57: AIRFRAME MARKET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

MARKET STRUCTURE AND REGIONAL BALANCE OF TRADE Airframe maintenance providers can be classified into five categories:

• Airline: Commercial air transport operators that perform maintenance using in-house capabilities. • Airline-affiliated: Maintenance provided by airline-affiliated companies or subsidiaries, such as

KLM Maintenance & Engineering, Air France Industries, Delta TechOps and Lufthansa Technik. The organization performs work for the affiliated airline as well as other operators and customers. These organizations leverage and scale their capabilities to offer competitive pricing and robust services.

• Independent: Dedicated maintenance providers with no relation to either manufacturers or airlines. From large to small, these maintenance providers often have lower labor costs.

• Joint venture: Airframe maintenance providers that are formed by joining the resources of OEMs and government support or through large multinational MRO providers and government support to build indigenous capacity, such as Ameco Taikoo and GAMECO.

• OEM: Airframe manufacturers, such as Embraer, Bombardier, Sukhoi and ATR that offer maintenance capabilities for their aircraft types using company-managed facilities.

Based on long-term, routine airframe MRO contract information researched and tracked by Oliver Wyman, the market share that each market category holds can be calculated.

3.3%

2.2%

0.2%

-2.6%

3.4%

0.5%

-1.2%

-2.0%

3.4%

1.4%

-0.5%

-2.3%2.4%

1.9%2.2%

0

5

10

15

20

25

30

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Narrow-body

Wide-body

Regional Jet

Turboprop

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MRO Market Forecast

Copyright © Oliver Wyman 59

EXHIBIT 58: HEAVY AIRFRAME MAINTENANCE MARKET SHARE BY MAINTENANCE PROVIDER CLASSIFICATION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

For all the media and political discussion about airlines contracting out maintenance, operators still perform about 50 percent of their own fleet’s airframe maintenance in-house. Airline and airline-affiliated providers capture an additional 16 percent of the market when including contracted work done for other airlines. Independent maintenance providers carry out roughly 26 percent of the work, while joint ventures represent about eight percent of the market. Finally, OEMs hold a three percent share of the heavy airframe maintenance market. However, as new-generation aircraft need MRO, the OEMs are expected to pursue after-market strategies championed in the engine and component MRO segments to increase market share.

The 787 doubled the heavy check interval of the aircraft it replaced, driving operators to reconsider the strategy of maintaining in-house MRO capability. The trend continues as other new-design aircraft such as the A350 and C Series enter service. These new aircraft, with optimized maintenance intervals and more electronic systems, will experience much longer intervals between scheduled hangar visits. In addition to longer check intervals, new composite materials will drive down airframe maintenance labor demands over the next decade as repairs for corrosion or fatigue are expected to drop dramatically. As a result, operators with small or medium-size fleets will continue contracting out work as it becomes more difficult to balance resource management over the long maintenance intervals.

The words “contracting” and “offshoring” are almost synonymous today, but there is a subtle distinction. “Contracting” is used when maintenance work is performed by another legal entity, no matter the location or region. “Offshoring” also refers to contracting but specifies that the maintenance work is performed outside the owner’s or operator’s home region.

In-House

Contracted Airline Affiliated

Airline

Independent

Joint Venture

OEM

3%

42%

26%

22%7%

50%

50%

Total MRO

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MRO Market Forecast

Copyright © Oliver Wyman 60

The general belief is that offshoring maintenance is done in foreign regions for the cost savings from lower labor rates and facility costs. But further analysis of the information known on long-term heavy airframe maintenance contracts indicates that 78 percent is performed by a maintenance provider in the same region as the operator, leaving only 22 percent, or $1.24 billion, of the heavy airframe maintenance work being performed in another region.

An estimate of the balance of trade among regions can be drawn from a comparison of supply and demand levels.

EXHIBIT 59: NET HEAVY AIRFRAME MAINTENANCE EXPORTS AND IMPORTS BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

$467 M

North America

$139 M

Latin America

$53 M

Western Europe

$72 M

Eastern Europe

$1 M

Africa

$299 M

China

$170 M

Asia Pacific

$80 M

India

$4 M

Middle East

Net Importer

Net Exporter

Supply

Demand

M = Millions, B = Billions

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MRO Market Forecast

Copyright © Oliver Wyman 61

DEFINITIONS:

Imported work: MRO work an operator sends outside its home region; essentially, the operator is importing the MRO service, even though it must physically send the airframe/engine/component outside its home region. Exported work: MRO work provided in a region for an operator in another region; essentially the MRO is exporting its MRO services, even though the airframe/engine/component will be physically located in MRO’s home region when the work is done.

DEMAND SUPPLY

REGION TOTALIMPORTED WORK IN REGION

EXPORTED WORK TOTAL

NET TRADE BALANCE

Africa $105 M $32 M $74 M $32 M $105 M Importer

Asia Pacific $1.1 B $226 M $876 M $396 M $1.3 B Exporter

China $562 M $70 M $492 M $369 M $861 M Exporter

Eastern Europe $177 M $93 M $84 M $90 M $174 M Importer

India $96 M $80 M $15 M >$1 M $15 M Importer

Latin America $258 M $16 M $242 M $156 M $398 M Exporter

Middle East $560 M $90 M $471M $86 M $556 M Importer

North America $1.9 B $521 M $1.4 B $53 M $1.5 B Importer

Western Europe $1.6 B $ 270M $1.3 B $218 M $1.5 B Importer

M = Millions, B = Billions

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MRO Market Forecast

Copyright © Oliver Wyman 62

COST STRUCTURE Airframe spend can be divided into two primary cost elements: labor and material.

EXHIBIT 60: AIRFRAME MAINTENANCE COST ELEMENTS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Labor is the largest element of airframe work at 51 percent of the segment spend. This includes labor for certificated technicians (mechanics, repairers and engineers) and non-certificated technicians as well as the cost of benefits and overhead. When differentiating the labor component between heavy airframe maintenance and modifications work, labor represents 64 percent and 40 percent, respectively.

Accounting for 49 percent of airframe MRO spend, material is the smaller primary cost element. It includes all required materials, hardware and consumables but excludes the cost of off-wing repair and overhaul of rotable line-replaceable unit components, which are captured in the Component MRO Forecast. When differentiating between heavy airframe maintenance and modifications, material represents 36 percent and 60 percent, respectively.

MATERIALS SUPPLY CHAIN By its very nature, material can age and deteriorate from use, fatigue and/or stress while installed on an aircraft. Material that no longer conforms to design specifications is removed and replaced. Replacement may be a new or used material or it may be repaired, thus the material cost element can be further divided into new/used material and repaired material.

49%

Material

51%

Labor

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MRO Market Forecast

Copyright © Oliver Wyman 63

EXHIBIT 61: AIRFRAME MATERIALS MARKET SHARE BY MATERIALS SOURCE (US$ BILLION)

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

New/used material is comprised of all material obtained from original equipment manufacturers (OEMs), Parts Manufacturer Approval (PMA) holders and Surplus/Used Serviceable Material (USM) providers. Combined, these material sources account for 90 percent of available replacements.

• OEM: Materials manufactured by the existing Production Approval Holder (PAH), commonly referred to as the original equipment manufacturer, account for about 95 percent of new/used material demand, making it the largest sub-segment of new/used materials.

• PMA: PMA material is the smallest segment of airframe MRO and accounts for just over 1 percent of the new/used spend. The segment includes new materials manufactured by a firm with Parts Manufacturer Approval from its local aviation regulator.

• Surplus/USM: Surplus material is new material purchased from the inventory of an operator or a non-OEM seller. Used Serviceable Material is obtained from an operator’s spare inventory or harvested from an aircraft that has been permanently removed and torn down. Combined, surplus and USM material account for less than 4 percent of the new/used material cost segment.

While new/used material sources typically have direct sales channels from the manufacturers to MROs and operators, it is estimated that 20 percent of all new/used airframe material is supplied by distributors that act as intermediaries between the part sources and the MROs and operators. Distributors acquire new/used materials in a variety of ways, including buying excess stock from the OEMs and airlines and purchasing surplus material from surplus/USM dealers.

Repaired material, which is the application of OEM- and Designated Engineering Representative-approved (DER-approved) repairs, accounts for nearly 10 percent of the segment spend. This includes all DER/parts repair (PRP) costs incurred during full restoration.

PMA

Surplus

OEM

New/Used Material

Repaired Material

Material

$0.1

$8.0

$0.3

$8.5

$0.9

$9.4

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MRO Market Forecast

Copyright © Oliver Wyman 64

EXHIBIT 62: AIRFRAME MATERIAL SUPPLY CHAIN

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe

Engine

Component

Other

Warehouse

Warehouse

Warehouse

Warehouse

PMA

Surplus

Distributor

DER/PRP

3rd Pty MRO

Operator

In-Service

Retired

Original Equipment Manufacturers AlternateSources

New/Used Material Sources

Material Providers Maintenance Providers

Repaired MaterialSources

Aircraft

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MRO Market Forecast

Copyright © Oliver Wyman 65

ENGINE MAINTENANCE Engine maintenance involves scheduled or on-condition work that is performed in the shop. It includes inspection, replacement, repair, restoration, and preventive maintenance. The major drivers of engine maintenance spend are the cost of restoration and replacing life-limited parts (LLPs) and turbine blades. However, the frequency of these two distinct activities is often different, resulting in significant variance in shop visit spend.

EXHIBIT 63: ENGINE SCHEDULED MAINTENANCE WORK SCOPES

ACTIVITY DESCRIPTION FREQUENCY TOTAL COST

OVERHAUL Off-wing disassembly, inspection, repair and/or replacement of parts, reassembly, and testing

12–36 Months 3,000–24,000 FH 1,400–15,000 FC

$200 K–$8.6 M

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

MARKET FORECAST The commercial air transport engine MRO spend is forecast to be $32.7 billion in 2018, representing 42 percent of the total MRO market. It is forecast to grow at 3.3 percent annually over the next five years, then at a substantially higher rate of 6.5 percent per year over the following five-year period, for a total 10-year annual growth rate of 4.9 percent. The full forecast growth rate makes it the fastest-growing MRO segment, primarily driven by the higher costs of new-generation engine material.

EXHIBIT 64: ENGINE MRO MARKET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

4.7%

2.9%

-1.1%

2.0%

13.4%

2.1%

2.3%

0.6%

9.0%

2.5%

0.6%

1.3%3.3%

6.5%

4.9%

0

10

20

30

40

50

60

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Narrow-body

Wide-body

Regional Jet

Turboprop

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MRO Market Forecast

Copyright © Oliver Wyman 66

In 2018, the global engine MRO market, unlike other segments, will be led by wide-body aircraft. Wide-body engine MRO is expected to constitute more than half of the market’s value. The dominance will marginally wane after 2024 as the wide-body engine MRO market cedes share to the growing volume of narrow-body aircraft engines. Narrow-body engine MRO spend, at 32 percent of the market in 2018, is expected to grow 15 points by 2028; forecast to just barely surpass that of wide-bodies as next-generation narrow-bodies enter the market. The regional jet engine MRO spend will decline $121 million by 2028 as it sheds two points. With no turboprop introduction on the horizon and a tiny order book, turboprop engine MRO spend is expected to fall nearly $130 million over the next 10 years.

The GE90, CFM56-7B, Trent 700, CF6, PW4000, V2500-2527-A5, and the CF34, each driving no less than $1.65 billion in MRO spend, are the engines with the largest MRO demand in 2018. Collectively, these engines represent about 64 percent of the total market, while the top 10 engine variants constitute more than 78 percent.

By the end of the 10-year forecast period, the CFM56-7B, is expected to be the largest engine MRO spend, requiring more than $6.8 billion in services. Powering the 737NG series, the engine will have a fleet size of 5,350.

Similar to the Trent XWB, the LEAP-1A and -1B engines, powering the A320neo and 737 MAX platforms, are just entering commercial service and are forecast to account for a significant portion of engine MRO demand. In 2028, these two engine models combined will represent about 14 percent of the total engine MRO market. Pratt & Whitney’s PW1000G, which powers both narrow­bodies and next-generation regional jets, is expected to drive more than $3.4 billion in spend, representing roughly seven percent of the market in 2028.

In 2017, the four largest regional jet engines by MRO spend are the CF34-10, CF34-8, CF34-3, and the AE3007. The CF34-10 is the only regional jet engine expected to drive more than $500 million in MRO demand, representing more than one-third of all regional jet engine MRO spend. The top four engines represent 94 percent of the total market. The top four regional jet engines in 2017—the CF34-8, PW1000G, CF34-10, and SaM146—are expected to drive 97 percent of the market. The PW1000G will become a dominant engine in the market, with over 1,350 installed units. Of the top four engines in 2017, the AE3007 and CF34-8 should be all but retired by 2028, and spend for the engines will be reduced to 10 percent of their 2018 demand.

Among turboprop engines, the PW100 is expected to have the largest MRO spend in 2018. As the early generation turboprops (e.g., Beech 1900, J41, Saab 2000) are removed en masse during the forecast period, the PW100, powering the ATR fleet and Bombardier’s Q Series, is expected to make up nearly 98 percent of the market in 2028.

Engine MRO spend reflects the continued increases in annual material pricing, modestly offset by PMA influences on older engine models and longer on-wing life. Concentration of pricing power in the engine MRO value chain has allowed OEMs to remain a commanding force in the market.

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MRO Market Forecast

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Additionally, the price of fuel and environment-related issues drive a continued push for better designs, alternative drop-in fuels, improved aircraft, and air traffic control system designs (the EU ETS could come into force for all airlines flying to or from the EU sometime soon). Although direct effects on the engine MRO market remain uncertain, these issues will require improvement in engine performance and care, the two elements that impact the engine MRO market structure.

MARKET STRUCTURE AND REGIONAL BALANCE OF TRADE Engine maintenance providers can be classified into five categories:

• Airline: Commercial air transport operators that perform work using in-house engine maintenance capabilities. Generally, these are operators that have a large enough fleet and experience to merit conducting in-house engine maintenance.

• Airline-affiliated: Maintenance provided by affiliated companies or subsidiaries of airlines (such as KLM Maintenance & Engineering, Air France Industries, Delta TechOps and Lufthansa Technik). The organization performs work for the affiliated airline as well as other operators and customers. These organizations leverage and scale capabilities to offer competitive pricing.

• Independent: Dedicated maintenance providers with no relation to either airlines or OEMs (not part of an authorized service center network). From large to small, these maintenance providers often have lower labor costs.

• Joint venture: Maintenance providers that are typically formed by joining the resources of OEMs and in-country capabilities to build indigenous capacity (such as HAESL, Ameco and Turkish Engine Center).

• OEM: Engine manufacturers (such as GE, CFM, Rolls-Royce, Pratt & Whitney, Snecma and IAE) offering maintenance capabilities for their respective engine types using company­owned facilities.

Based on known MRO contract information, it is possible to estimate the market share of each maintenance provider category.

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MRO Market Forecast

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EXHIBIT 65: ENGINE MRO MARKET SHARE BY MAINTENANCE PROVIDER CLASSIFICATION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In stark contrast to the airframe maintenance sector, OEMs are by far the dominant player in engine MRO, controlling over half of the market. In-house airline and affiliated shops working on the named airline’s engines represent just under 16 percent of the spend, while airlines and affiliated shops serving other airlines’ engines tack on 10 percent for a total of 26 percent of engine MRO performed by airline-centric shops.

JVs, which benefit from OEM connections, control 10 percent of the market. Independent providers capture just eight percent of the market spend, though it will be interesting to see if their collective efforts to obtain repair information from increasingly restrictive, less cooperative OEMs affect their market position.

Considering the dominant role of OEMs and the capital-intensive nature of engine MRO, it is no surprise that offshoring is prevalent in the sector. In-depth analysis of long-term engine overhaul contract information reveals that 52 percent of all work is offshored. Predictably, Western Europe, the location of many OEM facilities, is where about half of all work is done; consequently, it is the only region that is a significant net exporter.

In-House

Contracted Airline Affiliated

Airline

Independent

Joint Venture

OEM

Total MRO

53%

26%

8%

3%

10%

18%

83%

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MRO Market Forecast

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EXHIBIT 66: NET ENGINE MAINTENANCE EXPORTS AND IMPORTS BY REGION

DEFINITIONS:

Imported work: MRO work an operator sends outside of its home region to be performed; essentially, the operator is importing the MRO service, even though it must physically send the airframe/engine/component outside its home region.

Exported work: MRO work provided in a region for an operator in another region; essentially the MRO is exporting its MRO services, even though the airframe/engine/component will be physically located in MRO’s home region when the work is done.

$631 M

North America

$655 M

Latin America

$8.4 B

Western Europe

$1.5 B

Eastern Europe

$474 M

Africa

$1.4 B

China

$406 M

Asia Pacific

$552 M

India

$4.5 B

Middle East

Net Importer

Net Exporter

Supply

Demand

M = Millions, B = Billions

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MRO Market Forecast

Copyright © Oliver Wyman 70

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

COST STRUCTURE Engine MRO spend can be divided into two elements: labor and material.

EXHIBIT 67: ENGINE MAINTENANCE COST ELEMENTS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Labor (excluding labor to repair individual piece parts) is the smallest element, accounting for just 15 percent of spend. It includes direct labor for disassembly, inspection, reassembly, and testing. It also includes benefits and overhead for the labor resources.

DEMAND SUPPLY

REGION TOTALIMPORTED WORK IN REGION

EXPORTED WORK TOTAL

NET TRADE BALANCE

Africa $507 M $491 M $16 M $17 M $33 M Importer

Asia Pacific $5.0 B $2.8 B $2.3 B $3.1 B $5.4 B Exporter

China $2.0 B $1.8 B $156 M $453 M $610 M Importer

Eastern Europe $643 M $632 M $11 M >$1 M $11 M Importer

India $552 M $552 M >$1 M >$1 M >$1 M Importer

Latin America $1.1 B $1.0 B $86 M $355 M $441 M Importer

Middle East $4.8 B $4.6 B $191 M $48 M $239 M Importer

North America $6.5 B $3.1 B $3.4 B $2.4 B $5.9 B Importer

Western Europe $4.0 B $956 M $3.0 B $9.3 B $12.4 B Exporter

M = Millions, B = Billions

85%

Material

15%

Labor

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MRO Market Forecast

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Labor for the piece parts repair market is increasingly affected by technology. These new parts are gradually becoming more difficult to repair because of their exotic materials and OEM intellectual property restrictions.

Material accounts for 85 percent of the total engine MRO spend, by far the largest cost element.

MATERIALS SUPPLY CHAIN The process of maintaining aircraft, engines and components involves labor and material consumption. Material requirements are defined and determined based on condition and/or time limits defined by the OEM. The replacement may be with new/used material or repaired material. Accordingly, the material cost element can be further divided into new/used material and repaired material.

EXHIBIT 68: ENGINE MATERIAL MARKET SHARE BY MATERIAL SOURCE (US$ BILLION)

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

New/used material comprises material obtained from OEMs, PMA manufacturers, and Surplus/Used Serviceable Material (USM) providers. Combined, these material sources account for approximately 70 percent of replacement materials.

• OEM: Materials manufactured by the existing Production Approval Holder (PAH), commonly referred to as the original equipment manufacturer (OEM), account for about 81 percent of new/used material demand, making OEM materials the largest sub-segment of new/used materials.

• PMA: PMA material is the smallest element of engine MRO and accounts for less than two percent of the new/used material sub-segment spend. This cost element includes new materials manufactured by a firm with Parts Manufacturer Approval (PMA) from their local airworthiness authority.

PMA

Surplus

OEM

New/Used Material

Repaired Material

Material

$0.3

$15.8

$3.3

$19.4

$8.3

$27.7

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• Surplus/USM: Surplus material is new material purchased from the inventory of an operator or another materials provider. USM is used material obtained from an operator’s spare inventory or harvested from an aircraft that has been retired and torn down. Combined, surplus and USM material account for 17 percent of the new/used material cost element.

While new/used material sources typically have direct sales channels from the manufacturers to MROs and operators, an estimated 15 percent is supplied by distributors acting as intermediaries between material sources, MROs, and operators. Distributors acquire new/used materials in a variety of ways, including buying excess stock from the OEMs and airlines, and purchasing surplus material from surplus/USM dealers.

Repaired material, restored through application of OEM- and DER-approved repairs, accounts for roughly 30 percent of the segment spend. This includes all DER/PRP costs incurred during the full restoration of a component.

EXHIBIT 69: ENGINE MATERIAL SUPPLY CHAIN

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe

Engine

Component

Other

Warehouse

Warehouse

Warehouse

Warehouse

PMA

Surplus

Distributor

DER/PRP

3rd Pty MRO

Operator

In-Service

Retired

Original Equipment Manufacturers AlternateSources

New/Used Material Sources

Material Providers Maintenance Providers

Repaired MaterialSources

Aircraft

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MRO Market Forecast

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COMPONENT MAINTENANCE Component MRO involves shop (or off-wing) work on components removed from an aircraft or engine for inspection, repair, overhaul, modification and preventive maintenance. Component maintenance requirements are primarily defined by the OEM and the airline, with occasional mandates from the national regulatory body. The majority of component maintenance programs are defined as “on-condition,” meaning removal and maintenance occurs when the part is malfunctioning or has failed. Relatively few components have mandatory overhaul frequencies.

EXHIBIT 70: MAJOR COMPONENT MAINTENANCE SEGMENTS

SEGMENT DESCRIPTION

AVIONICS Maintenance related to auto flight, communications, indicating/recording systems, navigation, and integrated modular avionics

AUXILIARY POWER UNIT Maintenance of the auxiliary power unit

CABIN SYSTEMS Maintenance of cabin core systems, in-flight entertainment system (such as audio, video, and Wi-Fi equipment), external communication system, cabin mass memory system, cabin monitoring system, miscellaneous cabin system

EQUIPMENT FURNISHINGS Maintenance of the aircraft equipment and/or furnishings, such as buffets/galleys, lavatories, cargo compartments, emergency equipment, accessory compartments, and insulation

ELECTRICAL Maintenance of the generator drive, AC generation, DC generation, external power, etc.

ENGINE ACCESSORIES Maintenance of the ignition, engine air, engine controls, engine indicating systems, engine exhaust systems (excluding thrust reversers), engine oil systems, and engine starting systems

FLIGHT CONTROLS Maintenance of the flight controls, such as aileron, rudder, elevator, stabilizer, flaps, spoiler, etc.

FUEL SYSTEMS Maintenance of the fuel, in-flight fuel dispensing, and engine fuel and control systems

HYDRAULICS Maintenance of the hydraulic power systems

PNEUMATICS Maintenance of the pneumatic systems, such as packs, air cycle machines, distribution and indicating

LANDING GEAR Maintenance of the landing gear systems, including main gear and doors, nose gear and doors, extension and retraction, etc.

WHEELS AND BRAKES Maintenance of the wheels and brakes

THRUST REVERSER Maintenance of the nacelles/pylons and thrust reversers

OTHER Maintenance of the air-conditioning/environmental control systems, fire protection systems, ice and rain protection systems, lights (flight compartment, passenger compartment, cargo compartment, exterior, and emergency), oxygen systems, vacuum systems, multi-system, diagnostic and maintenance systems, information systems, and inert gas systems.

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The increasing cost of test equipment and technical data, coupled with operator initiatives to obtain greater utilization of spare parts, results in component work being contracted to OEM and third-party MRO service providers, often including spare parts availability guarantees, on a cost per flight hour or cost per flight cycle basis.

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MRO Market Forecast

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MARKET FORECAST Component MRO, consisting of work on such equipment as auxiliary power units (APUs), avionics, wheels/brakes, landing gear, flight controls, pneumatics, hydraulics, equipment/furnishings, cabin systems, etc., represents $12.9 billion, or 17 percent, of total MRO activity.

EXHIBIT 71: COMPONENT MARKET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Component MRO, similar to engine MRO is an area where the costs continue to rise because of pricing power among a smaller set of major competitors.

The market is expected to grow 4.8 percent annually over the first five-year period and 4.2 percent annually over the second five-year period, for a total growth of 4.5 percent per year over the full 10­year forecast period.

MARKET STRUCTURE AND BALANCE OF TRADE Component MRO providers can be classified into five categories.

• Airline: Commercial air transport operators that perform work using in-house maintenance capabilities. Generally, the operators have a large enough fleet and experience to merit conducting in-house component maintenance.

• Airline-affiliated: Maintenance provided by affiliated companies or subsidiaries of airlines (such as KLM Maintenance & Engineering, Air France Industries, Delta TechOps, and Lufthansa Technik). The organization performs work for the affiliated airline as well as other operators and customers. These organizations leverage and scale capabilities to offer competitive pricing.

• Independent: Dedicated maintenance providers with no relation to either airlines or OEMs (not part of an authorized service center network). From large to small, these maintenance providers often have lower labor costs.

5.5%

5.2%

1.1%

-0.1%

5.1%

3.7%

-0.2%

0.1%

5.3%

4.4%

0.5%

0.0%4.8%

4.2%4.5%

0

5

10

15

20

25

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

Narrow-body

Wide-body

Regional Jet

Turboprop

US DOLLARS (BILLIONS)

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• Joint venture: Maintenance providers that are typically formed by joining the resources of OEMs and in-country capabilities to build indigenous capacity.

• OEM: Tier 1 original equipment manufacturers, such as BAE, Eaton, UTC-Aerospace Systems Goodrich, UTC-Aerospace Systems Hamilton Sundstrand, Honeywell, Meggitt, Messier, Panasonic, Rockwell Collins and Thales, offering maintenance capabilities.

Based on known MRO contract information, it is possible to estimate the market share that each category holds.

EXHIBIT 72: COMPONENT MRO MARKET SHARE BY MRO PROVIDER CLASSIFICATION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Independent MROs, along with airlines and their affiliated providers, enjoy a notable share of the total market. Although OEMs control 19 percent of the total market for component maintenance, they are by far the dominant players in this MRO segment for complex component types, such as auxiliary power units, electrical systems, avionic and fuel systems.

Component MRO, similar to engine MRO and for the same reasons, experiences a significant amount of offshoring.

Further analysis of known long-term component maintenance contract information reveals that 36 percent of all component MRO work is offshored. North America and Western Europe, the location of many of the component OEM facilities, is where about 78 percent of all component work is done.

In-House

Contracted Airline Affiliated

Airline

Independent

Joint Venture

OEM

Total MRO

19%43%

21%

15%

2%

36%

64%

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MRO Market Forecast

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EXHIBIT 73: NET COMPONENT MRO EXPORTS AND IMPORTS BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

DEFINITIONS:

Imported work: MRO work an operator sends outside of its home region to be performed; essentially, the operator is importing the MRO service, even though it must physically send the airframe/engine/component outside its home region.

Exported work: MRO work provided in a region for an operator in another region; essentially the MRO is exporting its MRO services, even though the airframe/engine/component will be physically located in MRO’s home region when the work is done.

$431 M

North America

$301 M

Latin America

$1.3 B

Western Europe

$150 M

Eastern Europe

$173 M

Africa

$159 M

China

$440 M

Asia Pacific

$190 M

India

$365 M

Middle East

Net Importer

Net Exporter

Supply

Demand

M = Millions, B = Billions

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MRO Market Forecast

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COST STRUCTURE The component MRO spend can be divided into two elements: labor and material. The cost split between the elements depends on the component type.

EXHIBIT 74: NET COMPONENT MAINTENANCE COST ELEMENTS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Labor is the smaller element and includes disassembly, cleaning, inspection, reassembly, and testing of the component.

DEMAND SUPPLY

REGION TOTALIMPORTED WORK IN REGION

EXPORTED WORK TOTAL

NET TRADE BALANCE

Africa $217 M $177 M $40 M $3 M $44 M Importer

Asia Pacific $1.3 B $624 M $641 M $184 M $800 M Importer

China $600 M $184 M $413 M $25 M $438 M Importer

Eastern Europe $233 M $158 M $75M $8 M $83 M Importer

India $239 M $190 M $49 M >$1 M $49 M Importer

Latin America $458 M $375 M $86 M $74 M $158 M Importer

Middle East $513 M $394 M $119 M $29 M $148 M Importer

North America $3.0 B $48 M $2.5 B $919 M $3.5 B Exporter

Western Europe $1.7 B $277 M $1.4 B $1.6 B $3.0 B Exporter

M = Millions, B = Billions

62%

Material

38%

Labor

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Material tends to represent the larger share of the component MRO spend and involves the piece-part material required to restore the line replaceable component.

MATERIALS SUPPLY CHAIN Often exposed to harsh and varied environments, component materials wear down in service. When the material no longer satisfies design requirements, it is must be removed and replaced. The replacement may be a new/used or repaired material. Accordingly, the material cost element can be further divided into new/used and repaired material.

EXHIBIT 75: COMPONENT MATERIALS MARKET BY MATERIALS SOURCE (US$ BILLION)

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

New/used material is comprised of all items obtained from OEMs, PMA manufacturers, and Surplus/USM providers. Combined, these material sources account for around 88 percent of replacement materials.

• OEM: Materials manufactured by the existing Production Approval Holder (PAH), commonly referred to as the original equipment manufacturer (OEM), account for over 87 percent of new/used material demand, making OEM materials the largest sub-segment of new/used materials.

• PMA: PMA material is the smallest element of engine MRO and accounts for less than two percent of the new/used material sub-segment spend. This cost element includes new materials manufactured by a firm with Parts Manufacturer Approval (PMA) from its local airworthiness authority.

PMA

Surplus

OEM

New/Used Material

Repaired Material

Material

$0.1

$6.1

$0.8

$7.0

$1.0

$8.0

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• Surplus/USM: Surplus material is new material purchased from the inventory of an operator or another materials source. Used Serviceable Material (USM) is material obtained from an operator’s spare inventory or harvested from an aircraft that has been retired and torn down. Combined, surplus and USM material account for over 11 percent of the new/used material cost element.

While new/used material sources typically have direct sales channels from the manufacturers to MROs and operators, it is estimated that 14 percent of all new/used engine material is supplied by distributors, which act as intermediaries between part sources, MROs, and operators. Distributors acquire new/used materials in a variety of ways, including buying excess stock from the OEMs and airlines and purchasing surplus materials from surplus/USM dealers.

Repaired material, which is restored through application of OEM- and DER-approved methods, accounts for about 13 percent of the segment spend. This includes all DER/PRP costs incurred during the full restoration of a component.

EXHIBIT 76: COMPONENT MATERIALS SUPPLY CHAIN

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe

Engine

Component

Other

Warehouse

Warehouse

Warehouse

Warehouse

PMA

Surplus

Distributor

DER/PRP

3rd Pty MRO

Operator

In-Service

Retired

Original Equipment Manufacturers AlternateSources

New/Used Material Sources

Material Providers Maintenance Providers

Repaired MaterialSources

Aircraft

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LINE MAINTENANCE Line maintenance involves work performed on an in-service aircraft or on-wing engine on a daily basis or in response to discrepancies noted during operations. It is conducted before, after, and between flight operations, often at a gate or on the ramp. The aircraft is typically not removed from commercial service. Airlines budget time and resources for routine (scheduled) and non-routine (discrepancy correction) tasks. Scheduled line maintenance work can be grouped into preflight checks, transit checks, daily checks, weekly/overnight checks, and A checks.

EXHIBIT 77: LINE MAINTENANCE SCHEDULED WORK SCOPES

ACTIVITY DESCRIPTION FREQUENCY MAN-HOURS MATERIALS

PRE-FLIGHT/ TRANSIT CHECKS

Walk-around visual inspections performed by flight crew or mechanic to fix any defects that developed during flight operations

Daily/before each flight

0.5–7 MH $0–$500

DAILY CHECKS Visual inspections and minor routine maintenance including measuring brake pad thickness; inspecting and testing emergency systems and equipment; testing hydraulics; fluid level checks; reviewing onboard maintenance computer messages; and maintaining IFE

Daily or every other day as applicable

1.5–25 MH $30–$500

WEEKLY/ OVERNIGHT CHECKS

Similar routine as the daily checks but with allowances for additional tasks

Weekly or every other week as applicable

0–30 MH $0–$1,000

A CHECKS Routine and non-routine work included in the weekly check plus functionality testing; emergency and safety equipment checks; control surface and mechanism checks; and non-destructive testing

110–800 FH 64–760 MH $500–$40 K

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

While most line maintenance programs are standardized for given airframe types, various aircraft and varying flight schedules will dictate needs. Moreover, line maintenance requirements will gradually increase as the volume of technical defects and discrepancies climb with an aircraft’s age.

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MARKET FORECAST Line maintenance represents $12.8 billion, or 17 percent, of total MRO activity. This segment is expected to grow 4.3 percent annually over the first five-year period and 3.3 percent annually over the second five-year period, for a total growth of 3.8 percent per year for the entire forecast period.

EXHIBIT 78: LINE MAINTENANCE MARKET FORECAST BY AIRCRAFT CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In 2018, the global line maintenance market will be dominated by narrow-body spend, and this dominance should continue through the decade as market share is forecast to increase from 59 percent to 65 percent. Wide-body line maintenance is expected to grow at a healthy rate but will lose market share over the forecast period, falling from 31 percent to 28 percent. Line maintenance spend for regional jets and turboprops is expected to remain virtually the same over the 10-year period. Both classes are expected to slip one percent in market share.

Regionally, North America and Western Europe are virtually tied for demand in 2018. Western Europe should widen its lead over North America throughout the forecast period. However, both Western Europe and North America are forecast to lose overall market share over the next decade as the growth rates for Asia and smaller developing regions outpace those of the mature regions.

5.4%

3.2%

0.7%

0.0%

4.2%

2.2%

0.1%

-0.5%

4.8%

2.7%

0.4%

-0.2%4.3%

3.3%3.8%

0

5

10

15

20

25

2018 2018–2023CAGR

2023 2023–2028CAGR

2028 2018–2028CAGR

US DOLLARS (BILLIONS)

Narrow-body

Wide-body

Regional Jet

Turboprop

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MRO Market Forecast

Copyright © Oliver Wyman 82

MARKET STRUCTURE Because of its importance in keeping an aircraft flying, line maintenance is carefully controlled by operators, which often perform the work in-house and only contract emergency on-call maintenance at non-maintenance stations.

An operator’s decision to contract line maintenance is often tied to locations with limited flight activity or few aircraft, which represent the most likely opportunities for contract line maintenance providers.

Based on known MRO contract information, it is possible to estimate the share of the market that is in-house and contracted.

EXHIBIT 79: LINE MAINTENANCE MARKET SHARE BY MRO PROVIDER CLASSIFICATION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Approximately 77 percent of line maintenance is performed in-house. When contracting out, operators look to providers that have experience for the aircraft in transit at that station. Key considerations include reputation, the ability to provide rapid service, response times, turn times, and labor rates, especially given that line maintenance labor rates tend to be higher.

Line maintenance, when performed offshore, is only for international carriers that are likely to position their own employees at airports just as they do for domestic routes, and thus the trade balance among the regions is statistically insignificant.

23%

77%

In-House

Contracted

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MRO Market Forecast

Copyright © Oliver Wyman 83

COST STRUCTURE Line maintenance spend can be divided into two elements: labor and material.

EXHIBIT 80: LINE MAINTENANCE COST ELEMENTS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Labor is the major element of line work, constituting more than three-quarters of total spend. Skilled labor is required to perform the maintenance required during the operational day and overnight.

Material tends to represent the smaller portion of the line MRO spend, making up just less than one­quarter of the total. The cost is dominated by expendables and consumables—small-dollar items. Repairable and line replaceable component MRO costs are captured in the component MRO segment.

MATERIALS SUPPLY CHAIN Line maintenance is responsible for servicing and caring for the in-service fleet to support the daily flying schedule. Routine maintenance generally focuses on aircraft servicing, while non-routine maintenance deals with in-service discrepancies and damage reported by flight crews and cabin attendants. Any replacement parts needed may be new/used material or may be repaired material. Accordingly, the material cost element can be further divided into new/used material and repaired material.

22%

Material

78%

Labor

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MRO Market Forecast

Copyright © Oliver Wyman 84

EXHIBIT 81: LINE MAINTENANCE MATERIALS MARKET SHARE BY MATERIALS SOURCE (US$ BILLION)

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

New/used material includes all material obtained from OEMs and PMA manufacturers. Combined, these material sources account for roughly 96 percent of replacement materials.

• OEM: Materials manufactured by the existing Production Approval Holder (PAH), commonly referred to as the original equipment manufacturer (OEM), account for 99 percent of new/used material demand, making OEM materials the largest sub-segment of new/used materials.

• PMA: PMA material is the smallest element of engine MRO and accounts for about 1 percent of the new/used material sub-segment spend. This cost element includes new materials manufactured by a firm with Parts Manufacturer Approval (PMA) from its local airworthiness authority. PMA is a combined design and production approval by a firm’s local airworthiness authority for replacement parts for type-certificated aircraft, engines, and components.

While new/used material sources typically have direct sales channels from the manufacturers to MROs and operators, it is estimated that 75 percent of all new/used material is supplied by distributors, which act as intermediaries between the part sources, MROs, and operators. Distributors acquire new/used materials in a variety of ways, including buying stock from the OEMs and airlines and from surplus/USM dealers.

Repaired material, which is restored through application of OEM- and DER-approved repairs, accounts for three percent of the segment spend. This includes all DER/PRP costs incurred during full restoration so all aspects of the initial design requirements (such as strength, hardness, finish, dimensions) are satisfied.

PMA

Surplus

OEM

New/Used Material

Repaired Material

Material

$0.03

$2.7

$2.7

$0.1

$2.8

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MRO Market Forecast

Copyright © Oliver Wyman 85

EXHIBIT 82: LINE MAINTENANCE MATERIALS SUPPLY CHAIN

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Airframe

Engine

Component

Other

Warehouse

Warehouse

Warehouse

Warehouse

PMA

Surplus

Distributor

DER/PRP

3rd Pty MRO

Operator

In-Service

Retired

Original Equipment Manufacturers AlternateSources

New/Used Material Sources

Material Providers Maintenance Providers

Repaired MaterialSources

Aircraft

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MRO Market Forecast

Copyright © Oliver Wyman 86

THIS PAGE IS INTENTIONALLY LEFT BLANK

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5 ECONOMIC SENSITIVITY ANALYSIS

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 88

ECONOMIC SENSITIVITY ANALYSIS Forecasting, particularly over the long term, is complex and subject to many variables. This analysis is based on Oliver Wyman’s view of the most likely scenario, but slight changes in assumptions relating to the political and economic landscape can lead to considerable differences in the size and complexion of the global fleet and MRO market when the effects are amplified over time. Commercial airlines are highly subject to external influences, and it takes only one significant global event to alter the course of the industry. Given the degree of uncertainty surrounding particular economic and political variables over time, numerous scenarios are possible, each resulting in disparate fleet and MRO market predictions based on key factors.

EXHIBIT 83: FACTORS AFFECTING FORECASTING

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Global GDP, passenger traffic growth, jet fuel prices, and long-term interest rates are the four primary factors affecting growth in the global fleet and MRO market. These elements influence demand and therefore can alter airline fleet planning, ultimately affecting the delivery rate of new aircraft and the retirement rate of in-service aircraft. A climb in the global GDP would likely result in increased traffic for operators, leading to a greater demand for new aircraft. If the opposite occurs—a slowdown in the world economy that hurts demand—operators will likely alter fleet plan growth or even scale back to more closely match the demand. Alternatively, a significant jump in jet fuel prices would encourage airlines to increase retirements of old, less fuel-efficient aircraft. Interest rates at their current levels benefit operators and lessors as the cost of financing is very low. If interest rates continue to rise, operators may stick with their current fleets as the cost of borrowing increases.

The four factors impact the global fleet and MRO market with different magnitudes. Global GDP, a proxy for traffic growth, will contribute the most to potential changes to the fleet over the forecast period. If passenger and cargo growth both soar, operators are going to supply the world with the appropriate number of seat and ton miles to handle demand regardless of fuel prices and interest rates.

GDP FUEL PRICESTRAFFIC INTEREST RATES

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 89

The factors in the scenarios discussed below are in relation to the values used in our base forecast. For example, if global GDP growth is up, it is an increase from what is expected in our base forecast scenario. Below we outline the best- and worst-case scenarios.

EXHIBIT 84: 2018–2028 FLEET FORECAST WITH ALTERNATIVE SCENARIOS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Four alternative scenarios to the base forecast will be reviewed in the following sections:

• Cloud Nine: First, there is a scenario that depicts the global economy as a well-oiled machine, running in perfect harmony year after year. This is the extreme best-case scenario.

• Black Swan: Next, there is an extreme negative scenario illustrating the effects of an event or series of events that have devastated the world economy.

• Strengthened Economy: This is a more likely better case where demand, and therefore the fleet, would vary based on a slightly strengthened economy.

• Weakened Economy: This is the opposite, a more likely case involving the weakening of the economy.

24,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 202824,000

29,000

34,000

39,000

44,000

2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 202624,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

NUMBER OF AIRCRAFT

Best-/Worst-CaseAlternative Scenarios

Likely CaseAlternative Scenarios

Baseline Forecast

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 90

CLOUD NINE This scenario is the most extreme and therefore the most unlikely. For this best-case turn of events to come about, global GDP would need to dramatically increase along with traffic growth, and fuel prices and interest rates would need to stay lower than expected. In this environment, operators would be quite profitable, have a low cost for borrowing, and demand for additional seat miles and new aircraft deliveries would increase. Low fuel prices would likely keep older, less fuel-efficient aircraft in the fleet to meet demand as there would no longer be a high, variable cost disadvantage to operate them.

EXHIBIT 85: 2018–2028 CLOUD NINE FLEET FORECAST

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In this scenario, the commercial fleet would grow to 41,695 by 2028, a nearly 4,000-aircraft increase from our base forecast. This fleet growth would fuel the MRO market to $128.5 billion in 10 years’ time, nearly $14 billion more than our current base forecast.

24,000

29,000

34,000

39,000

44,000

2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 202724,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

NUMBER OF AIRCRAFT

Cloud Nine

Baseline Forecast

Best-/Worst-CaseAlternative Scenarios

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 91

BLACK SWAN This is the worst-case scenario. This outcome would involve a devastating event that severely impacts the world economy in general and the airline industry in particular. The horrific terrorist attacks of 9/11 are a prime example of such an event. In this scenario, world GDP growth would be much lower than anticipated, traffic growth would be exceptionally low, fuel prices would soar because of economic uncertainty or supply problems, and interest rates would climb. In this environment, operators would likely increase aircraft retirements because of high fuel prices and low passenger traffic growth. New aircraft orders would be deferred or cancelled altogether.

EXHIBIT 86: 2018–2028 BLACK SWAN FLEET FORECAST

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

In a Black Swan event, the fleet would grow to only 31,156 by 2028, nearly 7,000 aircraft fewer than the base forecast. The lack of new aircraft and the removal of older, more MRO-intensive aircraft would see the MRO market reach only $106.7 billion by 2028.

24,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 202824,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

NUMBER OF AIRCRAFT

Baseline Forecast

Black Swan

Best-/Worst-CaseAlternative Scenarios

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 92

STRENGTHENED ECONOMY In this scenario, world GDP growth and passenger traffic growth would be higher than expected. In a strengthened economy where GDP is growing at a higher rate, it is likely that the price of jet fuel would rebound to prices closer to the highs of 2014. With airline profitability up and higher-than-expected passenger traffic growth, the rate of new deliveries would increase. But higher fuel prices would lead operators to increase retirements of less fuel-efficient aircraft, limiting overall fleet growth.

EXHIBIT 87: 2018–2028 STRENGTHENED ECONOMY FLEET FORECAST

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

A strengthened economy would drive the global fleet upward to 38,994 by 2028, over 1,000 more than the base forecast. In this scenario, MRO spend would trail the baseline forecast through 2026 before beginning a strong upturn. By 2028, this fleet would result in an MRO market of almost $124 billion, over $9 billion more than the base forecast.

24,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 202824,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

NUMBER OF AIRCRAFT

Likely CaseAlternative Scenarios

Baseline Forecast

StrengthenedEconomy

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Economic Sensitivity Analysis

Copyright © Oliver Wyman 93

WEAKENED ECONOMY This scenario, with bearish assumptions about the economy, would result in lower-than-expected GDP and passenger traffic growth rates. In a moderately weaker global economy, fuel prices would stay depressed, continuing the struggles of oil-rich nations. With industry profitability down and lower-than-expected traffic growth, operator fleet plans would be altered to favor older fleets.

EXHIBIT 88: 2018–2028 WEAKENED ECONOMY FLEET FORECAST

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

A weakened economy scenario limits growth of the global fleet to 36,704 aircraft by 2028, nearly 1,300 less than the base forecast. This scenario is forecast to track with the baseline forecast until 2020 before quickly falling behind. By 2028, MRO spend would be nearly $3 billion below the base forecast.

SYNOPSIS The economic and political landscape of the world will greatly shape the commercial airline industry over the next 10 years. While the fleet could range from 31,000 to 42,000 in 2028, it is likely that the number will fall between 37,000 and 39,000 aircraft. There is some good news for MROs in these more likely scenarios in the medium term. The likely case and base forecasts show that by 2023, the fleet will be between 31,000 and 32,000 aircraft, and the associated MRO spend will reach between $93 billion and $98 billion. Regardless of any change in the economy, the overall MRO market looks stable over the next five years.

24,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2017 202824,000

29,000

34,000

39,000

44,000

2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

NUMBER OF AIRCRAFT

Likely CaseAlternative Scenarios

Baseline Forecast

WeakenedEconomy

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6 BUSINESS AVIATION OUTLOOK

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BUSINESS AVIATION OUTLOOK

Copyright © Oliver Wyman 95

While the global air transport jet and turboprop fleet stands at 26,307 aircraft in 2018, the business aviation fleet is comprised of 32,029 aircraft, making up 55.0% of the global civil commercial and business aircraft fleet.

EXHIBIT 89: 2018 CIVIL AVIATION FLEET BY MARKET SEGMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

The business aviation fleet includes 1,048 very light jets, 8,491 light jets, 4,202 midsize jets, 2,001 super midsize jets, 4,047 large cabin jets, 1,862 ultra-long range jets, 136 regional jets, 282 narrow-bodies, and 51 wide-bodies. The remaining 31% of the global business aviation fleet contains nearly 9,909 air transport category turboprops as well as small turboprops such as the Cessna Caravan.

General aviation aircraft with a maximum takeoff weight (MTOW) of less than 8,000 pounds are not included in the business aviation fleet.

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BUSINESS AVIATION OUTLOOK

Copyright © Oliver Wyman 96

EXHIBIT 90: 2018 BUSINESS AVIATION FLEET BY CLASS

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Nearly 65% (20,682) of the business aviation fleet is domiciled in North America. Latin America and the Caribbean is the second largest market with 4,524 aircraft, followed by Western Europe with nearly 3,320 aircraft. The remaining regions make up merely 11% of the business aviation fleet.

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BUSINESS AVIATION OUTLOOK

Copyright © Oliver Wyman 97

EXHIBIT 91: 2018 BUSINESS AVIATION FLEET BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

As with the commercial air transport jet and turboprop fleet, aircraft utilization is the key driver of MRO services. While the business aviation fleet is significantly larger than the commercial air transport fleet, utilization is substantially lower. An air transport aircraft, on average, is utilized more than 8-10 hours each day of the year while a business aircraft averages less than one hour per day. The business aviation MRO spend complexion and scale is, therefore, quite different as well.

Total 2018 MRO spend for the business aviation segment – which is reported separately from the commercial figures discussed throughout this report – is projected to be $12.3 billion, and consists of four major segments: airframe, modification, engine, and component. Checks and other maintenance tasks that fall under line maintenance for air transport aircraft are captured in airframe maintenance. At 35.6% of total MRO spend, engines make up the largest portion of business aviation MRO, followed closely by component MRO spend at 24%. The remaining 40.3% of total MRO is split between airframe and modification spend.

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BUSINESS AVIATION OUTLOOK

Copyright © Oliver Wyman 98

Unlike air transport MRO, no aircraft class dominates MRO spend globally. The business aviation turboprop constitutes approximately 30.9% of the global fleet but only accounts for 13.4% of the business aviation MRO spend. Large cabin jets, on the other hand, made up 12.6% of the global fleet and accounted for 25% of the business aviation MRO market in 2018 due to higher utilization rates.

EXHIBIT 92: 2018 BUSINESS AVIATION MRO MARKET BY SEGMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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BUSINESS AVIATION OUTLOOK

Copyright © Oliver Wyman 99

A relatively small number of aircraft manufacturers dominate the market. Textron Aviation, Bombardier, Gulfstream, Dassault Aviation, and Embraer comprise of over 81% of the global fleet and also account for more than 91%of the expected MRO spend in 2018. Pilatus, Boeing, Piper, Airbus, and Daher-Socata, make up just over 13% of the global fleet and just over 6% of the MRO spend forecast in 2018. The remaining 6% of the fleet and 2.6% of 2018 MRO spend is split among 19 aircraft manufacturers.

EXHIBIT 93: 2018 BUSINESS AVIATION FLEET AND MRO MARKET BY OEM

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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7

AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 101

There are more than 380,000 employees participating in the civil MRO market from nearly 4,900 firms. 81% of these firms are small and medium-sized enterprises (SMEs). Globally, there are almost 280,000 technicians – 21% of which are certificated. In the United States, there are about 4,000 firms with close to 185,000 employees in the civil MRO market. SMEs comprise 85% of all firms and account for over 21% of all employees. There are more than 136,000 technicians in the USA and approximately 38% are certificated.

EXHIBIT 94: 2018 CIVIL AVIATION MRO ENTITIES AND EMPLOYMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 102

AIRFRAME & LINE MAINTENANCE

Airframe maintenance facilities employ just over 300,000 employees within approximately 3,000 companies; nearly 80% are SMEs, which employ nearly 30,000 people worldwide. In the US, there are over 133,000 employees in the airframe maintenance supply chain within about 2,400 companies; over 84% of the providers in the US are SMEs – employing more than 24,000 people.

According to the FAA, there are 220,000 technicians engaged in airframe maintenance, with just over 25% being FAA-certificated individuals. In the US, there are over 98,000 technicians – half of which are FAA certificated.

EXHIBIT 95: 2018 CIVIL AVIATION AIRFRAME & LINE MRO ENTITIES AND EMPLOYMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Labor, devoted to line maintenance facilities, accounts for just over 95,000 employees; nearly 10,500 additional employees support work in other parts of the line maintenance supply chain. The U.S. line maintenance supply chain is estimated to be close to 39,000 employees.

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 103

ENGINE MAINTENANCE

The global engine overhaul supply chain employs nearly 288,000 workers within about 1,900 companies; close to 72% of which are SMEs, employing nearly 21,000 worldwide. In the US, there are close to 123,000 employees in the engine overhaul supply chain within 1,600 entities; 78% are SMEs – employing approximately 17,600 employees.

Globally, there are close to 288,000 technicians in the engine overhaul supply chain with about 24% of these technicians being FAA certificated. In the US there are over 90,000 technicians – 51% being FAA certificated.

EXHIBIT 96: 2018 CIVIL AVIATION ENGINE MRO ENTITIES AND EMPLOYMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 104

COMPONENT MAINTENANCE

The global component maintenance supply chain employs nearly 332,000 workers within about 3,600 companies. Almost 79% of these companies are SMEs, employing nearly 36,000 people worldwide. In the US, there are almost 152,000 employees in the component maintenance supply chain within nearly 3,000 entities; about 83% are SMEs – employing over 28,000 employees.

Globally, there are more than 243,000 technicians in the component maintenance supply chain; around 22% being FAA certificated. Nearly 112,000 technicians are employed in the U.S. with 42% being FAA certificated.

EXHIBIT 97: 2017 CIVIL AVIATION COMPONENT MRO ENTITIES AND EMPLOYMENT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 105

US EMPLOYMENT AND ECONOMIC IMPACT

The US civil aviation maintenance industry employs nearly 279,000 workers and generates $47B in economic activity. The MRO segment accounts for 76% of these employees with more than 212,000 workers. Companies that are certificated by the FAA under part 145 are the largest employers with just under 185,000 employees. The remaining 27,000 MRO workers are employed by air carriers involved in civil aviation. Parts manufacturing and distribution, accounts for the remaining 24% of employment with close to 67,000 employees. Despite employing three-quarters of workers, MRO accounts for 52% of the economic activity or $24.2B while the 24% working in parts manufacturing and distribution generate 48% or $22.7B.

EXHIBIT 98: 2018 US CIVIL AVIATION EMPLOYMENT AND ECONOMIC IMPACT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

At the state level, Oliver Wyman estimates that California, Texas, Washington, Florida and Georgia represent just over a combined 41% of the total US civil aviation maintenance employment with close to 115,000 employees; the top ten states represent 63% of total US employment.

California and Washington also generate the most economic activity followed by Arizona, Texas, Connecticut, and Florida. These six states generate about 47% of the total economic activity.

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 106

EXHIBIT 99: 2018 US CIVIL AVIATION EMPLOYMENT AND ECONOMIC IMPACT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 107

EXHIBIT 100: 2018 US CIVIL AVIATION EMPLOYMENT AND ECONOMIC IMPACT

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

State FAA Repair Station Air Carrier

AK 467 551 9 1,027 $115,999 $3,060 $119,060

AL 4,271 5 27 4,303 $487,243 $9,181 $496,424

AR 1,269 50 60 1,379 $150,298 $20,402 $170,699

AZ 6,147 783 9,809 16,739 $789,662 $3,335,321 $4,124,983

CA 24,944 2,793 5,439 33,176 $3,160,583 $1,849,405 $5,009,988

CO 1,421 827 15 2,263 $256,156 $5,100 $261,256

CT 4,710 - 6,997 11,707 $536,696 $2,379,166 $2,915,863

DE 946 - 82 1,028 $107,795 $27,882 $135,677

FL 17,878 2,199 967 21,044 $2,287,740 $328,806 $2,616,545

GA 16,774 1,132 1,420 19,326 $2,040,358 $482,838 $2,523,196

GU 17 34 - 51 $5,811 $0 $5,811

HI 205 578 8 791 $89,222 $2,720 $91,942

IA 2,715 4 4,399 7,118 $309,825 $1,495,777 $1,805,603

ID 485 18 33 536 $57,316 $11,221 $68,537

IL 3,871 3,002 1,427 8,300 $783,167 $485,218 $1,268,385

IN 2,572 412 1,153 4,137 $340,022 $392,051 $732,072

KS 5,408 142 4,883 10,433 $632,413 $1,660,350 $2,292,763

KY 823 1,942 44 2,809 $315,067 $14,961 $330,028

LA 1,837 139 185 2,161 $225,162 $62,905 $288,067

MA 2,105 478 266 2,849 $294,328 $90,447 $384,775

MD 430 181 587 1,198 $69,622 $199,596 $269,218

ME 1,217 - 128 1,345 $138,675 $43,523 $182,198

MI 4,208 474 2,506 7,188 $533,506 $852,107 $1,385,613

MN 2,616 433 356 3,405 $347,428 $121,049 $468,478

MO 1,446 253 22 1,721 $193,598 $7,481 $201,079

MP 7 - - 7 $798 $0 $798

MS 1,010 - 138 1,148 $115,088 $46,924 $162,011

MT 405 - 18 423 $46,149 $6,120 $52,270

NC 3,655 832 381 4,868 $511,286 $129,550 $640,836

ND 201 - 98 299 $22,904 $33,323 $56,226

NE 1,404 - 1,284 2,688 $159,983 $436,594 $596,578

NH 750 - 33 783 $85,461 $11,221 $96,682

NJ 3,854 598 445 4,897 $507,298 $151,312 $658,610

NM 743 6 47 796 $85,347 $15,981 $101,329

NV 664 624 115 1,403 $146,765 $39,103 $185,868

NY 5,176 1,206 2,716 9,098 $727,218 $923,512 $1,650,730

OH 6,686 184 3,142 10,012 $782,825 $1,068,364 $1,851,188

OK 11,455 188 518 12,161 $1,326,700 $176,134 $1,502,834

OR 1,569 246 115 1,930 $206,816 $39,103 $245,919

PA 2,706 978 113 3,797 $419,785 $38,423 $458,208

PR 655 45 - 700 $79,764 $0 $79,764

RI 249 - 44 293 $28,373 $14,961 $43,334

SC 1,758 36 10 1,804 $204,423 $3,400 $207,823

SD 67 - 168 235 $7,635 $57,124 $64,759

TN 2,273 1,673 595 4,541 $449,640 $202,316 $651,956

TX 15,909 2,524 3,871 22,304 $2,100,409 $1,316,243 $3,416,652

UT 377 287 454 1,118 $75,662 $154,372 $230,034

VA 1,562 737 2,313 4,612 $261,967 $786,482 $1,048,449

VI 11 - - 11 $1,253 $0 $1,253

VT 186 - 294 480 $21,194 $99,968 $121,162

WA 9,174 788 8,920 18,882 $1,135,153 $3,033,038 $4,168,190

WI 2,342 28 93 2,463 $270,057 $31,622 $301,680

WV 1,091 - 38 1,129 $124,318 $12,921 $137,239

WY 51 - 17 68 $5,811 $5,780 $11,592

Total 184,772 27,410 66,802 278,984 $24,177,774 $22,714,460 $46,892,234

Aviation Maintenance Industry Employement Aviation Maintenance Industry Economic Activity

Maintenance, Repair and Overhaul (MRO) Parts Manufacturing/Distribution

Total EmploymentMaintenance, Repairand Overhaul (MRO)

Parts Manufacturing/Distribution

Total Economic Activity

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 108

AVIATION MAINTENANCE TECHNICIAN FORECAST The aviation maintenance technician labor market is tightening across all segments. The Oliver Wyman 2017 MRO Survey found almost every respondent in North America is already experiencing labor imbalances, choosing to mitigate shortcomings primarily through the use of overtime / internal productivity and efficiency strategies, and internal training to expand skill sets. The period from 2015-2017 illustrates how supply has stagnated while demand has increased at a steady rate.

EXHIBIT 101: AVIATION MAINTENANCE TECHNICIAN SUPPLY AND DEMAND BY AIRCRAFT SEGMENT

Source: A4A Members, Other US Airlines, US MROs, BLS, FAA, Oliver Wyman Analysis

If there’s one thing that can give the commercial industry room to breathe, it’s that labor demand is expected to level off for the next five years. The rash of forecast retirements of old generation aircraft and the introduction of new aircraft in North America allow for a honeymoon period before a first major maintenance event occurs.

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 109

That honeymoon period is expected to end in 2022. Once major maintenance events start occurring for new generation aircraft, labor demand is going to increase rapidly and broadly. At the current attrition rate of technicians, demand will greatly outpace supply within the next decade.

EXHIBIT 102: 2015-2027 U.S. COMMERCIAL AVIATION MAINTENANCE TECHNICIAN SUPPLY AND DEMAND

Source: Oliver Wyman Analysis

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 110

We estimate that there are 85,337 aviation maintenance technicians currently employed in the US commercial MRO industry with a median age of 51, nearly 9 years older than the median age of the US labor force.

EXHIBIT 103: 2017 US COMMERCIAL MRO MAINTENANCE TECHNICIAN WORKFORCE BY AGE

Source: A4A Members, Other US Airlines, US MROs, BLS, FAA, Oliver Wyman Analysis

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AVIATION MAINTENANCE INDUSTRY EMPLOYMENT & ECONOMIC IMPACT

Copyright © Oliver Wyman 111

Over the next ten years, we expect a wave of technicians leaving the industry by way of retirement. The distribution in 2027 is a stark contrast from present day. The industry median age is forecast to appear much more similar to the average industry in the U.S.

EXHIBIT 104: 2027 US COMMERCIAL MRO MAINTENANCE TECHNICIAN WORKFORCE BY AGE

Source: A4A Members, Other US Airlines, US MROs, BLS, FAA, Oliver Wyman Analysis

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8 CONCLUSION

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Copyright © Oliver Wyman 113

This report details the worldwide commercial air transport jet and turboprop fleet and corresponding MRO market that supports that international fleet. Cautiously optimistic economic forecasts predict an improved market environment with continuing concerns.

By 2028, more than 55% of the fleet will consist of aircraft delivered during the forecast period. It will include nearly 20,700 new aircraft; just over 9,000 aircraft will leave the fleet. Narrow-body aircraft will total 66% of the in-service aircraft, an increase from 57%. Wide-bodies will marginally decrease to 19% of the fleet, down from 20% in 2018. Regional jets and turboprops will steadily decrease in absolute numbers. This will leave the world with a much younger, more technically advanced fleet in 2028.

Globally, fleet growth is solid; however, in the US, where fleet growth is virtually flat, new deliveries will largely be replacement aircraft. Still, North America is a large market and will remain so as other regions grow fleets to comparable proportions. Developing regions such as Asia Pacific and China are poised for substantial fleet growth. Asia as a whole is the driver of worldwide fleet growth and, in turn, global MRO growth.

EXHIBIT 105: COMMERCIAL AIR TRANSPORT MRO NET GROWTH BY REGION

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

Globally, air transport jet and turboprop MRO spend in 2018 is expected to be $77.4 BN, growing to $114.7 BN by 2028, representing a healthy 4.0% CAGR. North America is the single largest region for MRO spend, with $19.9 BN in 2018, but is forecast to grow modestly at just 1.8% annually to $23.8 BN through 2028.

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Copyright © Oliver Wyman 114

Regionally, China, Asia Pacific, and the Middle East represent the greatest absolute net growth in MRO.

Looking at the vintages expected to drive this growth by the end of the forecast, the 2000s and 2010s aircraft will dominate. As large numbers of 737 Classics and A320 family aircraft leave the fleet, the 1980s vintage will become a much less important piece of the MRO market. Aircraft from the 2010s vintage will account for over a quarter of the MRO market by 2028.

EXHIBIT 106: COMMERCIAL AIR TRANSPORT MRO NET GROWTH BY VINTAGE

Source: Oliver Wyman Global Fleet & MRO Market Forecasts

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Copyright © Oliver Wyman 115

Airframe MRO spend is forecast to be $19.0 BN for 2018. Airlines and their affiliated providers maintain a solid hold on this market. The airframe MRO market is a low-margin, labor-intensive segment.

Engine MRO spend is expected to be $32.7 BN in 2018. Engine MRO is largely contracted, and OEMs have the largest share of this market. Engine MROs enjoy higher margins as the market is more material-intensive.

Component MRO spend is forecast to be $12.9 BN in 2018. Like the engine MRO business, much of the component MRO market is contracted, although this varies greatly from one component type to the next. Similarly, the labor/material mix can vary.

Finally, line maintenance spend is pegged at $12.8 BN in 2018. The nature of line maintenance work and its impact on airline operational performance makes it less prone to contracting.

The business aviation fleet currently consists of more than 32,000 aircraft requiring roughly $12.3 BN in MRO demand in 2018. Nearly 65% (20,682) of the business aviation fleet is domiciled in North America.

In the U.S., roughly 4,000 firms with nearly 185,000 employees operate in the civil MRO market (including airline employees). SMEs account for 85% of U.S. firms and 21% of all employees. There are over 136,000 technicians in the U.S. and approximately 38% are certificated.

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