Florida Bar Association – Nov 14th

Legal Process Outsourcing (India)

•Economics and Other Driving Factors

•Risk Management

•Tax Issues

•Education & Training Issues

Are Law Experts Born or Made?

Neuro Science & Learning Psychologyfor Indian LPO providers

Dennis Saccuzzo & Nancy Johnson

Clinical PsychologistsClinical PsychologistsResearchersResearchers

ProfessorsProfessorsAttorneysAttorneys

Bar ExpertsBar Experts

subject matter experts

Summit Program

• Neuro Science• Learning Psychology• Empiricism

Technician v. Professional

• Learn to Identically Repeat a Set of Tasks to Create a Result

• Obtain a Body of Knowledge & Able to Apply to Changing Facts

“Experts are made – not born”

• How Long Does it Take?

• What Does it Take?

• Can We Make the Process More Efficient?

Efficient Use of Limited Resource

• Cognitive Protocols Efficient Learning

“Through the eye of a needle”

Cognitive Limit: 4 slots of active memory4 slots of active memory

Slot is active for 20 seconds absent long Slot is active for 20 seconds absent long term memory acquisition techniques term memory acquisition techniques

“It’s all in the packaging”

• Learning Frameworks• Schema• Matrices• Mind-mapping

What Studies Show…

multi – tasking’s impact?multi – tasking’s impact?

Same information - 2 stimuli (e.g. audio Same information - 2 stimuli (e.g. audio & visual)?& visual)?

Attention techniques? Attention techniques?

New Skills – New Learning*

• knowledge managementknowledge management(superior information gathering and (superior information gathering and

discernment)discernment)

• techno-social skillstechno-social skills(group work skill set)(group work skill set)

*Berkman Center (Harvard) Study (Koo)*Berkman Center (Harvard) Study (Koo)

Memory Protocols

ChunkingChunkingSchematicSchematic

HierarchicalHierarchicalSubjective organizationSubjective organization

Encoding versus retrievalEncoding versus retrievalShallow versus deepShallow versus deep

Cuing and cue-dependant learningCuing and cue-dependant learning

The Summit Program

27 books and other related materials and 27 books and other related materials and seminars for legal pedagogyseminars for legal pedagogy

Expanding robust database of knowledge Expanding robust database of knowledge including studiesincluding studies

““cradle to grave” – from day one through cradle to grave” – from day one through graduation until the Bargraduation until the Bar

Generic application to all learning pedagogyGeneric application to all learning pedagogy

Contact Us

Asst. Dean William H. ByrnesAsst. Dean William H. Byrneswilliambyrnes@gmail.com

+1 (619) 297-9700 ext. 6955+1 (619) 297-9700 ext. 6955+1 786 271-5202+1 786 271-5202