Final OB Project.

7/31/2019 Final OB Project.

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Preface

The MBA degree course has its own distinguished and unique solidarity. As a part of the course curriculum the 1st-

Semester MBA studies require to prepare a group project for the practical studies. For this project report we are

required to do an analysis on any particular industry by gathering and analyzing primary and secondary data.

After a great deal of efforts, we got the opportunity to meet Mr. P Shah , Deputy Manager (HR), Doshion Veolia

Water Solutions. She has given a great deal of knowledge that is all the practical derivations of our theoretical

knowledge. We have tried our best to summarize that knowledge in this project.

The objective behind this research and this report is to understand the practical approach of in an

employees attitude and job satisfaction in organization.


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Acknowledgment

In this report, we have provided some information about we could gather about the Employees attitude and job

satisfaction at DOSHION VEOLIA WATER SOLUTIONS. We also take an opportunity to thank all

the people involved in making these report take its present form.

Prof. Pooja Sharma for his constant vigilance on our work and also help and guidance as and when

required.Mr. P. Shah, Deputy Manager (HR),

Doshion Veolia water solutions for giving us the details regarding their company which helped uscomplete this project. Thanks to Mr. P. Shah for your support.

It is a great pleasure for us, to get this opportunity of expressing sincere gratitude to Prof S.K.

Mantrala Head of Department MBA LDRP. And our guide Prof Pooja Sharma under whose

guidance and supervision this study has been carried out. In fact, no words would suffice to

express my deep sense of gratefulness to them, who have been a source of stimulation and

continued encouragement throughout our work and without their full cooperation, the study would

have not been possible. They have been a source of constant motivator for our critical situation

We own an adding debt of gratitude to our beloved and respected Parents who are our source and

soul of inspiration.


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Objective of project

The purpose of this study is to measure the attitude and job satisfaction of employees who worked in Doshion Veolia

Water Solution. The objective of the study is classified into primary and secondary objective as they are follows,

Primary objective

The primary Objective of this study the attitude and job satisfaction level of employees and to suggest measures,

which might be help the organization in improving the Job satisfaction among the people.

Secondary data

To understand the level of employee Satisfaction and factors which make the employees desirable in the

DOSHION VEOLIA WATER SOLUTION with respect to company policies, working condition and

other factors.

To find out the satisfaction level regarding the compensation plans, transparency and leadership.

To analyze employee loyalty towards company and to understand the commitment of management towards

employees, in terms of trust empowerment etc.

To study the employees perception towards organization.

To study the attitude of the employees toward their Work.

To identify the factors that motivates the employees.

To evaluate the alternative preferences of employees.

To analyze the performance of DOSHION VEOLIA WATER SOLUTION employees.

To study the areas of improvement and give suggestion for future improvement of DOSHION VEOLIA

WATER SOLUTION.


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Scope of study:

The development of any of the organization is mainly depending on the satisfaction level of the employees so that

they can perform well in the organization.

The company can analyze the level of employee satisfaction in their organization.

The company can improve the working conditions, environment and other policies to satisfy the employees

based on the based on the result of my survey.

They can implement my valuable suggestion to overcome many problems faced by the organization.

We can understand how actually an organization works and can get more insight on the concept of job

satisfaction.

It provides m a great opportunity to relate theoretical concepts learnt in my course to the actual happenings

in the organization.

We can get an opportunity to provide suggestions.

Job satisfaction is an important output that employees work for organization.

It comprises of extrinsic and intrinsic factor and helps maintain an able and willing work force.

It is interesting and significant area for conducting research.

The study made on the topic of Job satisfaction will reveal the factor of feelings of employees.

This report is useful to the management of the company to know the satisfaction levels of employees and

they can take measures to increase productivity.

This report may be useful to the management students for reading, and may be useful in preparing their

report on their report on the job satisfaction in business concerns, public organization etc.


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Index

S.R.NO SUB SIR

NO

PARTICULAR PAGE

NO

I PREFACE

II ACKNOWLEDGEMENT

III OBJECTIVE OF THE PROJECT

1 Introduction of Attitude & Job Satisfaction

1 Company Introduction

Findings

Suggesstions

Limitations

Conclusion

Annexure

C


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Introduction of Attitude and Job satisfaction.

Why is it important to know an individuals values? Although they do not have a direct impact on

behavior, values strongly influence a persons attitudes. Knowledge of an individuals valuesystem can provide insight into his/her attitudes.

Given that peoples values differ, managers can use the Rokeach Value Survey to assess potential

employees and determine if their values align with the dominant values of the organization. An

employees performance and satisfaction are likely to be higher if his/her values fit well with the

organization. For instance, the person who places high importance on imagination, independence,

and freedom is likely to be poorly matched with an organization that seeks conformity from its

employees. Managers are more likely to appreciate, evaluate positively, and allocate rewards to

employees who fit in, and employees are more likely to be satisfied if they perceive that they do

fit. This argues for management to strive during the selection of new employees to find jobcandidates who not only have the ability, experience, and motivation to perform, but also a value

system that is compatible with the organizations.

Managers should be interested in their employees attitudes because attitudes give warnings of

potential problems and because they influence behavior. Satisfied and committed employees, for

instance, have lower rates of turnover and absenteeism. Given that managers want to keep

resignations and absences downespecially among their more productive employeesthey will

want to do those things that will generate positive job attitudes.

Managers should also be aware that employees will try to reduce cognitive dissonance. More

importantly, dissonance can be managed. If employees are required to engage in activities that

appear inconsistent to them or are at odds with their attitudes, the pressures to reduce the resulting

dissonance are lessened when the employee perceives that the dissonance is externally imposed

and is beyond his/her control or if the rewards are significant enough to offset the dissonance.

Job satisfaction describes how content an individual is with his or her job. It is a relatively recent

term since in previous centuries the jobs available to a particular person were often predetermined

by the occupation of the persons parent. There are a variety of factors that can influence a

persons level of job satisfaction. Some of these factors include the level of pay and benefits, the

perceived fairness of the promotion system within a company, the quality of the working

condition, leadership and social relationships, the job itself (the variety of tasks involved, the

interest and challenges the job generates, and clarity of the job descriptive/requirements).


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Introduction of the DOSHION VEOLIA WATER SOLUTION

Doshion Veolia water solutions

Doshion Veolia water solutions provide water and waste water management solution to industryand public. With installation base in more than 50 countries and a strong workforce of qualified

professionals, we deliver seamless and integrated solution for all water management needs.

Doshion Veolia water solution aims at executing small, medium and large size EPS projects for

water and waste water management facilities in municipal, infrastructural and industrial projects.

Joint venture between Doshion Limited and Veolia water solution and technologies shall bringGlobal VWS expertise to Indian Subcontinent and part of south East Asia and provide an access to

all Veolia Technologies, Products and Expertise to DVWS customers. The JV shall also have anexcess to knowledge, reference and new developments taking places worldwide, thus IntegratingIndia on a global map.

Worldwide Veolia Business units shall benefit from DVWSs low cost high quality manufacturingstandard solution and fabrication capacity and enhance their offerings.


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DVWS shall provide new fuel to water management industry and fill that exists today in form of

latest technology, speed, project management skills and the similar experience of large size

projects covering mega cities and industrial hubs.

Since times immemorial, water has been a vital force behind all walks of life. The need for this

fundamental energy surpasses all barriers of existence. With this simple understanding, we bringthis force to life and translate this source into resource to offer you complete water and waste water

solutions.

DOSHION LIMITED, since the past 32 years, has been known as a leader in complete water cycle

management. With an innate understanding of the diverse consumer needs and the copious growth

of the Indian business sectors, we offer complete gamut of technologies, manufacturing

capabilities, engineering & project management, infrastructure and assets management solutions.We have dedicated our all resources to deliver end to end innovative, cost effective and reliable

solutions for municipality as well as industry.

Water is the very picture of change, flux and transformation. No two moments are alike. AtDOSHION, we have blended ourselves to these virtues of water and endeavor to change ourselves

like water. Today we are not limited to just treatment but touch entire water cycle management andoffer end to end solutions in intake, transmission, treatment, storage, distribution, networking,

waste management, recycle & reuse and complete assets management.

Corporate Head Quarter

Spread over an area of 75000 sq ft , the office has got a perfect ambience for the creative juices toflow. A solid network across the globe, latest office automation equipment, a sound designing and

engineering center, IT infrastructure etc. has been put up taking into account world class working

standards. Comfortable eating arrangements, conference halls, design & documentation area

facilitate each SBU to concentrate on their core customers and business independently.


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Culture

Creative culture is infinitely porous - it absorbs influences from all over the world.

The day at DVWS begins with a prayer in the morning. The entire employees gather together to

share a Thought of the Day. We have regular get-togethers, sports meet, annual Diwali celebration,etc. DVWS believes in an Open - Door policy. There are no glass ceilings for one's growth. At

DVWS, we strive for a "One-Family" feeling among the employees. Besides these, we have open-house sessions where all employees are encouraged to speak freely about their grievances. DVWS

believes that having competent people is not enough. We have to keep training and re-train them.

Every employee has to undergo mandatory technical as well as behavioral training programs everyyear. Seminars are organized with experts tokeep our employees in touch with the latest

technologies and management trends.


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Vision, Mission & Values

VisionMotivated by the Spirit of Enterprise, to become a global

entityand establish the highest standards in the area of WaterManagement Business and providebetter value to our customers.

Mission

Consistently grow by providing products and services of international standards so as to maintain

high level of customer satisfaction and profitability, to enhance shareholder value and

opportunities to our employees.

Values

Spot talent and infuses in them the spirit of Entrepreneurship with performance as a benchmarkand fosters corporate integrity in the interest of customers, stakeholders & employees, by

constantly raising our bars.

Journey

Year Organization Evolution

1978 Production of Ion Exchange Resin for Water Treatment

1982 Launch of Industrial product division for water treatment equipment

1994 Development of Assembly Center for in house manufacturing

1997 Started offering turnkey solution for large projects

2003 Development of first BOOT Project of Desalination plant for supply of drinking water to

200+ villages in Ramnathpuram district

2007 Restructured the company to offer total water management capability to our client and

partnered equity with IDFC to enhance the capability to fuel future growth

2008 Creation of Doshion Veolia Water Solutions, a JV with World No.1 Veolia Water Solutions

& Technologies, France, to acquire global competence.

2009 Launch of Pacific Pipe Systems Pvt. Ltd. and Water Transmission Division to offer GRP

Pipe solutions for water transmission and network management.


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DOSHION VEOLIA WATER SOLUTION PROFILE.

J M Herrewyn | CEO

Veolia Water Solutions & Technologies

Ashit D Doshi| Managing DirectorDoshion Veolia Water Solutions

Doshion Veolia Water Solutions aims at executing small, medium & large size EPC Projects for

Water & Waste Water Management facilities in Municipal, Infrastructural and Industrial projects.

Joint venture between Doshion Limited and Veolia Water Solutions & Technologies shall bring

Global VWS expertise to Indian Subcontinent & part of south East Asia and provide an access toall Veolia Technologies, Products and Expertise to DVWS customers. The JV shall also have an

excess to knowledge, reference and new developments taking place worldwide, thus integratingIndia on a global map.

Worldwide Veolia Business units shall benefit from DVWS's low cost high quality manufacturing

standard solutions and fabrication capacity and enhance their offerings.

DVWS shall provide new fuel to water management industry and fill that gap that exists today in

form of latest technology, speed, project management skills and the similar experience of large sizeprojects covering mega cities and industrial hubs.

Doshion Veolia Water Solutions is a joint venture between DOSHION LIMITED & Veolia WaterSolutions & Technology France.

DVWS is a new entity on the Indian horizon that aims at executing small, medium and large size

EPC projects for water and waste water management facilities in industrial, municipal and


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infrastructure segment. With more than 200 technologies and access to over 2500 patents DVWS

has a solution just to serve your need Company

DVWS is a leading solution provider with a wide gamut of Water Management services, spanninga whole spectrum of technologies from simple DI plants to very large turnkey projects on an

Engineering, Procurement and Construction scale.

To meet every customers specific needs, we operate on the concept of SBUs to provide right

focus and solution for their need. We are flexible, innovative, responsive and an entrepreneurialorganization as we structure our business around the needs of our customers.

We caters to the need of various segments including Petrochemical and refinery, oil and gas, steeland & nonferrous, Automobile and engineering, Infrastructure, Power & Co-generation, Pharms

and Biotech, F&B Industry, semi-conductors, chemical Industry, drinking and hospitality.

Doshion Veolia is dedicated to purification of water and in turn protection of the environment,Doshion has been combining systematically innovative technologies with economic products since

last 3 decades. In the drive to become a globally recognized service provider; Doshion Veoliaoffers a complete gamut of technologies, manufacturing capabilities, Project management and

engineering infrastructure covered less than one roof. In 2004, Doshion earned its ISO 9001:2000

Certification for the complete range of product and services offered.

Veolia Water Solutions & Technologies (VWS) is the technical subsidiary of Veolia Water and the

world leader in water treatment. A specialist in engineering and turnkey design/build projects,Veolia Water Solutions & Technologies also offers a wide range of technological solutions and

associated services.

The company's unique range of differentiating technologies come from the Group's R&D centersand ensure that municipalities and industry receive the most innovative and effective technological

solutions. In addition, Veolia Water Solutions & Technologies offers a complete range of

associated services to ensure the efficient and long term operation of installed equipment. With

over 70 years of international experience, Veolia Water Solutions & Technologies and it'sspecialist subsidiaries are able to draw upon an unsurpassed knowledge of traditional and

innovative solutions in order to meet the demands of both industrial and municipal clients in over

60 countries.

A network of over 130 Business Units share process know how, technology & solution to

practically offer any solution to clients need and develop the project ideally tailored for its clients


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Activity Overview

With almost equal distribution of projects in Municipal & Industrial segments VWS offers both

packaged solutions & turnkey contracts MunicipalIndustrial

Global Presence

Our widespread human resources with over 10,000 professionals allow us to offer solutions withglobal standards but local responsibility


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Workers' Roles in Job Satisfaction

If job satisfaction is a worker benefit, surely the worker must be able to contribute to his or her

own satisfaction and well-being on the job. The following suggestions can help a worker findpersonal job satisfaction:

Seek opportunities to demonstrate skills and talents. This often leads to more challenging work and

greater responsibilities, with attendant increases in pay and other recognition.

Develop excellent communication skills. Employers value and reward excellent reading, listening,

writing, and speaking skills.

Know more. Acquire new job-related knowledge that helps you to perform tasks more efficiently

and effectively. This will relieve boredom and often gets one noticed.

Demonstrate creativity and initiative. Qualities like these are valued by most organizations and

often result in recognition as well as in increased responsibilities and rewards.

Develop teamwork and people skills. A large part of job success is the ability to work well with

others to get the job done.

Accept the diversity in people. Accept people with their differences and their imperfections andlearn how to give and receive criticism constructively.

See the value in your work. Appreciating the significance of what one does can lead to satisfaction

with the work itself. This helps to give meaning to one's existence, thus playing a vital role injob satisfaction.

Learn to de-stress. Plan to avoid burnout by developing healthy stress-management techniques.


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Assuring Job Satisfaction

Assuring job satisfaction, over the long term, requires careful planning and effort both by

management and by workers. Managers are encouraged to consider such theories as

Herzberg's(1957) and Maslow's (1943) Creating a good blend of factors that contribute to a

stimulating, challenging, supportive, and rewarding work environment is vital. Because of the

relative prominence of pay in the reward system, it is very important that salaries be tied to job

responsibilities and that pay increases be tied to performance rather than seniority. So, in essence,

job satisfaction is a product of the events and conditions that people experience on their jobs. Brief

(1998) wrote: "If a person's work is interesting, her pay is fair, her promotional opportunities are

good, her supervisor is supportive, and her coworkers are friendly, then a situational

approach leads one to predict she is satisfied with her job" (p. 91). Very simply put, if the pleasures

associated with one's job outweigh the pains, there is some level of job satisfaction
http://www.answers.com/topic/outweighhttp://www.answers.com/topic/outweigh


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Organizational chart


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PRIMARY DATA:

The primary data was collected from the respondents by administering a structured

questionnaire and also through observation, interview discussion with management.

SECONDARY DATA:

Apart from primary data collected, the data collected through text books, the records ofDODHION VEOLIA WATER SOLUTION, journals from library, and internet is used for study.

SAMPLING:

Sample Population:

There are totally employees working in the organization.

Sample Size:

Out of the total strength the sample taken amongst workers .i.e., 50 respondents.

Sampling Area:The research was conducted at DOSHION VEOLIA WATER SOLUTION, VATVA.

Sample method:

The research was made by the survey in accordance to the convenience of employees. So the

type is convenient sampling.

Tools Used for analysis:

Contact Instrument:A structured closed end Questionnaire is used and the types of question are dichotomous

and likert scale.

Contact method:

The research was conduct by using contact instrument like Questionnaire, interview and

observation. The information was collected from both plant workers as well as from managementstaff.

Data analysis techniques:

The data is analyzed through simple analysis technique. The data tool is percentage method,hypotheses, graphical description.


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Analysis.

1) How long have you worked for this company?

Interpretation

The graph indicates that the maximum number of people whom we surved were working with the

company since 5-6 years.

3) I have ready access to the information I need to get my job done.

Interpretation


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This graph shows that ofemployees are strongly agree about the point, ofemployees are agree on

the point, are neither agree nor disagree, are disagree and rest of employees are strongly disagree.

4) I am familiar with the mission statement put forth by my department.

Interpretation

5) I agree with the mission statement put forth by my department.


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Interpretation

6) I am involved in decision making that affects my job.

Interpretation

The graph interprets that more than 84% of the employees agree that they get the opportunity to

make their useful contribution in decision making, where as 8% of the employees dont agree with

the same.

7) Management has created an open and comfortable work environment.


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Interpretation

Here we can see that 56% of the employees are satisfied with the work environment and on the

other hand 8% of the employees are not.

8) I know my job requirements and what is expected of me on a daily basis.

Interpretation

9) I have received the training I need to do my job efficiently and effectively


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Interpretation

10) Training is provided to enable me to do my job well.

Interpretation

The graph indicates that 78% of the employees agree that proper training is given to enable them to

perform well.

11) Management recognizes and makes use of my abilities and skills.


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Interpretation

This indicates that 80% employees are satisfied with the recognition and their abilities & skills are

utilized.

12) I am treated with respect by management and the people I work with.

Interpretation

We have derived that 78% are positive about the respect that they get from their superiors & peers.


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14) Employees work well together to solve problems and get the job done.

Interpretation

The graph show that most the employees agree with the corporation with in the organization.

15) Management is flexible and understands the importance of balancing my work and

personal life.

Interpretation

From the above diagram we can interpret that employees feel that their superiors are understanding

and flexible for reasonable changes.


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16) I would recommend others to work for this company.

Interpretation

From the above chart we have derived that most of the employees would recommend others to

work for this company.


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LIMITATION OF THE STUDY:

However we had tried our best in collecting the relevant information for our research report, yet

there are always some problems faced by the researcher. The prime difficulties which we face incollection of information are discussed below:-

1. Short time period:The time period for carrying out the research was short as a result of which many facts

have been left unexplored.

2. Lack of resources:

Lack of time and other resources as it was not possible to conduct survey at large level.

3. Small no. of respondents:

Onl y 20 emp loy ees h ave bee n cho sen whi ch is a small number, to representwhole of the population.

4. Unwillingness of respondents:While collection of the data many consumers were unwilling to fill the

questionnaire. Respondents were having a feeling of wastage of time for them.

5. Small area for research:The area for study was, which is quite a small area to judge job satisfaction level.

The study is conducted only in DOSHION VEOLIA WATER SOLUTION.

Due to the limitation of the time the research could not be made more detailed.

Due to confidentiality of some information accurate response was not revealed by some ofthe respondents.

Some of the replies of the respondents may be biased.

Respondents had marked the answer in questionnaires which may be socially incorrect irrespectiveof their actual feelings.


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Findings

The success of every organization depends on the employee is satisfied the most the performance

will be up to the satisfactory level. Here most of the employees are having satisfaction of theirwork.Job can be always performed to a satisfactory level, if all the adequate information is available to

the employees. Here most of the employees are satisfied with the channel of the communication &

information low with team work & cooperation any difficulty work can be done with ease. Butthere is little ambiguity present in the employees about communication to the superiors/supervision

in the work place.

Employees are not completely satisfied with their job although their salary is good enough.

Employees are not getting value to their work.

Most of employees think that they are not on their actual path.

Most of the employees think that the organization havent fulfill their promises, what they

do in beginning especially regarding Promotion.

There is negatively comparison between peers especially regarding targets.

They often feel overworked

Employees are satisfied with good pay as the key motivating factor for work efficiency.

Employees are satisfied with the salary offering at DOSHION VEOLIA WATERSOLUTION.

Majority of the employees dont have other source of income.

Majority of the employees are placed by direct appointment at DOSHION VEOLIA

WATER SOLUTION.

Majority of employees are satisfied with employment conditions prevailing in organization.

Majority of employees are satisfied with promotion and transfer policy


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Employees are satisfied with physical working condition at DOSHION VEOLIA WATERSOLUTION

Employees are satisfied with working hours at DOSHION VEOLIA WATER SOLUTION

There is a mixture of opinions for conflicts being resolved at DOSHION VEOLIA

WATER SOLUTION, with maximum poll towards dissatisfaction.

Maximum employees are satisfied with existing canteen facilities. Which providing good

foods with quality to employees.

As part of intra mural facility, they prefer medical facility to accident compensation.

Employees feel that they require housing accommodation more, than education and

transportation facility.

Most of the employees feel that salary is not sufficient and salary offering play a key rolein employee satisfaction, in turn industrial growth.


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SUGGESTIONS AND RECOMMENDATIONS

After conducting a study on job satisfaction among the employees at DOSHION VEOLIA

WATER SOLUTION. We have identified some facts based on questionnaire & interview. Thismay help the company to increase the satisfaction level of employees.To increase the job satisfaction level of the employees the company should concentrate mainly on

the incentive and reward structure rather than the motivational session.

Ideal employees should concentrate on their job.

Educational qualification can be the factor of not an effective job.

Company should give promotion to those employees who deserves.

Training programs should be conducted for both personal as well as technical development.

Management should recognize talent and encourages them to grow in the organization.

Use scientific methods to align jobs this will improve the satisfaction level in case of work

load.

Reduce working hours at least by 30min t 1 hour to motivate the employees.

To provide more currier opportunity promotion promotional policy should be restructured.

Follow more open door communication policy.

Organize trips, family meet and fun gams at work.

Use modern machines, sanitation etc. to improve the physical environment

Give more attention for performance linked pay structure

Adopt modern technology which is highly competitive Performance based rewards and recognitions

Organization can try and increase the level of workers participation in decision making.

More attention should be given for overall development of employees welfare facilities.

Organization can motivate individual through proper counseling and guidance

Organization may consider for arranging transportation facilities.

Majority of the employees feel that wage & salary provide to them may have to be consider

for hike. So the company may consider of increasing it.

Individual attention to employees regarding health matters may be considered on prioritybasis.

Better communication may yield some more results.

Supervisors may be considered for management training.

Make senior management more friendly with subordinates

Provide transport facilities so that the feel good and they reach office at right time.

Improve quality of canteen.


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Provision of reasonable wages plays an important role in improving the standard of living.

This single factor is important for a worker than any other. So, the company must provideadequate wages to the workers.

Systematic planning reduces hurdles at workplace and I ensure smooth flow of work

methods. So, the present method of planning the work would be maintained as before toattain the goals very effectively.

The mutual cooperation between employees at work place is very important to carry out the

work at right time, so, the organization should take of proving scope for communication

with other departments.

Adequate canteen facilities would be necessary to maintain the health and safety of the

employees. So the canteen facilities must be improved and the management must vary in

this regard.

Attractive schemes from DOSHION VEOLIA WATER SOLUTION would activate

employees and increase individualistic work efficiency.

Extra and intra mural facilities are also the boosting factors for efficient work source.

Overtime allowances are sometime resourceful factors for organization value and its hikefactors.


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Conclusion

Job satisfaction is a positive approach about ones job resulting from an evaluating of its

characteristic. Job satisfaction represents an attitude rather than behavior. They believe thatsatisfies employees are more productive than dissatisfied has been a basic tenet. A person with ahigh level of job satisfaction holds positive feelings about the job. When People speak of the

employee attitude more often than not they mean job satisfaction.

Findings and suggestion are based on the survey conducted and these points are to be looked into

and steps are to be taken in this regard for higher growth.

It is very tough job for HR department to ensure job satisfaction among staff. Employee wil not be

just happy with pay cheque, a good position and prestige.

They also want a constant feeling of wellbeing, demand better work & family life balance, andlook to the organization for fulfilling even their community needs. These highlighted expectations

result in dissatisfaction, and finds true job happiness remains an unfulfilled dream all the job

hopping not withstand.

From the analysis we conclude that the job provides the opportunity to the employees to exercise

his/her at work place. Number of the employees accepted that at times there is a considerableflexibility in co-coordinating with work and they are satisfied with existing interpersonal

communication. In DOSHION VEOLIA WATER SOLUTION they follow the systematic

planning and review process to evaluate the performance of employee.

From analysis it was also observed that was there is a scope for the improvement of workingcondition in DOSHION VEOLIA WATER SOLUTION. Salary package would hike so that it can

be in par with market rate.

Thus the overall job satisfaction of employees at DOSHION VEOLIA WATER SOLUTION is

very high. The employees at DVWS have a very good high regard and respect towards thecompanys image and future of the organization. Finally I would like to conclude that the

employees of DOSHION VEOLIA WATER SOLUTION are satisfied with their and organization.


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Annexure

Employee Attitude Questionnaire

Please go through the following questionnaire and identify the appropriate responses

for each of them.

There is no such thing as a correct answer, therefore feel free to respond

unprohibitively

Data in this questionnaire will be used strictly for academic purpose.

1) Please describe your position with the company.

__________________________________________________

2) How long have you worked for this company?

Less than one year 7-8 years

1-2 years 9-10 years

3-4 years More than 10 years

5-6 years

Please tell us how much you agree or disagree with each of the following statements:

3) I have ready access to the information I need to get my job done.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

4) I am familiar with the mission statement put forth by my department.

Strongly Disagree

Disagree

Undecided

Agree


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Strongly Agree

5) I agree with the mission statement put forth by my department.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

6) I am involved in decision making that affects my job.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

7) Management has created an open and comfortable work environment.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

8) I know my job requirements and what is expected of me on a daily basis.

Strongly Disagree

Disagree

Undecided

Agree


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Strongly Agree

9) I have received the training I need to do my job efficiently and effectively.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

10) Training is provided to enable me to do my job well.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

11) Management recognizes and makes use of my abilities and skills.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

12) I am treated with respect by management and the people I work with.

Strongly Disagree

Disagree


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Undecided

Agree

Strongly Agree

13) I am encouraged to develop new and more efficient ways to do my work.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

14) Employees work well together to solve problems and get the job done.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

15) Management is flexible and understands the importance of balancing my work and

personal life.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree


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16) I would recommend others to work for this company.

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

17) What changes, if any, do you feel need to made in your department to improve working

conditions?

18) What changes, if any, do you feel need to be made in the company to improve working

conditions?

Bibliography:

Book : ORGANIZATIONAL BEHAVIORBy: Robbins judge sanghi

K. Aswathappa

www.pearsoned.co.in/stephenprobbins

www.prenhall.com/robbins

www.doshionveolia.com

www.google.in
http://www.pearsoned.co.in/stephenprobbinshttp://www.prenhall.com/robbinshttp://www.doshionveolia.com/http://www.google.in/http://www.pearsoned.co.in/stephenprobbinshttp://www.prenhall.com/robbinshttp://www.doshionveolia.com/http://www.google.in/

Final OB Project.

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Transcript of Final OB Project.