How does Open Innovation accelerate

Digital Transformation?

A tale about my journey

Vincent Thamm

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Disruption is everywhere

Transavia

Travel disruptors

Adaptability

3

Product à Customer centricity

Get to really know your customer

Customer journey

Customer development

4

Digital Customer Experience

Digital as enabler

Passenger eXperience innovation

5

Digital transformation within org

From outside to inside

Employee eXperience

Connecting customer, employee, partners

6

Lean Innovation

Continuous innovation

Culture: digital DNA, intrapreneurship

3 horizons of innovation

7

Open Innovation

Enablers

Developers

Startups Leverage your ecosystem

#transAPIa

8

Business Model Innovation

CREW @ HOSPI-TALITY

BLOCK- CHAIN TECH

START- UPS

9

Future travel industry

VR/AR & VT

Conversational interfaces

Space travel

Exposure of data vs. websites & apps

Self service ! Robo-service

New technologies: LiFi, Blockchain

10 Time to act!

What if…

your core business

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https://www.transavia.com/en-NL/innovation

@Vincent_Thamm nl.linkedin.com/in/vincentthamm