ESIC and Model Demonstrator Regions_Open Days Presentation

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    Enterprise and Industry

    The EuropeanService InnovationCentre and model

    demonstratorregions

    Open Days 10.10.2012

    Carsten Schierenbeck

    Clusters and Supportfor SMEs

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    2Expert Panel on Service Innovation in the EU (2011)http://www.europe-innova.eu/web/guest/innovation-in-services/expert-panel/publications

    Services are trans form ative when

    they d isrupt tradi t ional channelsto

    market, business processes and

    models, to enhance significantly

    customer experience in a way which

    impacts upon the value chain as awhole.

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    Background: The concept of thetransformative power of service innovation

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    The European Service Innovation Centre

    Establishment of a virtual centre of excellence with a pool ofexperts in 2012 following the selection through a call for tender bythe European Commission

    Aim to improve awareness among policy-makers of the contributionof service innovation and service firms to economic development in particular on the transforming power of service innovation in shaping

    emerging sectors, industries and markets

    Specific objectives: to capture and demonstrate the impact of the transformative power of

    service innovation and its contribution to structural change,

    to provide customised advise to selected model demonstratorregions, and

    to promote and raise awareness of the role and impact of service

    innovation.

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    Key Elements of aLarge-Scale Demonstrator approach

    Moving from small-scale pilot projects to large-scale near-market actions

    Exploiting the transformative power of innovationto address societal challenges or specific problems

    Following a needs-driven approach with the ownerof the challenge (region) in the driving seat

    Testing a range of technological and serviceconcept solutions under real-life conditions

    Creating entrepreneurial opportunities

    Bringing together all relevant public and private

    actors

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    Support to Model Demonstrator Regions

    Six model demonstrator regions selected through informalcall for the expression of interest to receive customisedadvisory support services by the European ServiceInnovation Centre

    Assist regions in designing and implementing better policiestaking advantage of the transformative power of serviceinnovation

    Demonstrate on a large scale new or better ways ofcapitalising on service innovation for promoting regionaldevelopment and facilitating industrial change.

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    Types of Support to be Provided toModel Demonstrator Regions

    The European Service Innovation Centre will provide

    summary assessment reports analysing the potential role

    that service innovation can play (following desk research,study visit and interviews with regional stakeholders)

    organisation of 2-day peer review meetings, resulting in aproceedings report

    final policy briefings with concrete recommendations, action

    plan and roadmap to address the challenges of the modelregion

    promotion of the regions demonstrator approaches (viathe ESIC web pages, newsletters and events)

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    Model Demonstrator Regions

    3 regions wishing to strengthen theirtraditional manufacturing industries

    Support the modernisation of industrial sectors andfacilitate structural change from a manufacturing-basedindustry to a modern economy through serviceinnovation

    Develop policies aimed at improving the position ofSMEs in global value chains by adding value throughdesign, creativity and from cross-sectoral cooperation

    Basque Country, Upper Austria, Emilia Romagna

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    Model Demonstrator Regions

    3regions wishing to support thedevelopment of emerging industries

    Support the development of favourable regional eco-systems for the emergence of new service industries

    Develop modern cluster policies that go beyond anarrow sectoral focus

    Luxembourg, Northern Ireland, Canary Islands

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    Other Large-Scale Demonstrators

    3 initiatives in support of sustainable tourism in rural areasthrough better use of mobile services under European

    Mobile and Mobility Industries Alliance (EMMIA)

    4 initiatives in support of GMES and GNSS based servicesaddressing societal challenges (EMMIA II)

    2 European Creative Districts demonstrating transformativepower of creative industries on transition from traditionalindustrial economy to sustainable modern economy

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    Mutual Transnational Policy Learning

    Concrete

    action IV

    Facilitating

    clusters &networking

    activities

    Concrete

    action II

    Better

    Business

    Support

    European Creative District

    Concrete

    action III

    Better

    Access to

    Finance

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    Donts Dos

    Focus only on research and technological

    innovationFocus on all forms of knowledge and innovation

    Support service innovation as such Support transformation through service innovationSupport individual specialised firms Support clusters or networks of related firms

    Focus on a given set of service sectors Focus on manufacturing and servicesCopy-paste best practice Search for the next practiceFollow growth trends without reflection Capitalise upon regional competences for

    the development of emerging industries

    Follow a horizontal approach without specific

    targetFollow a systemic approach

    Follow a narrow sectoral approach Follow a cross-sectoral approachLaunch pilot projects in isolation Launch large-scale demonstration projects through

    a systemic approachFind a problem for an innovation

    (i.e. searching commercialisation)Find an innovation that can solve a problem

    (i.e. addressing challenges)11Source: Smart guide to Service Innovation, Guidebook series: How to support SME policy from Structural Funds

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    A couple of concepts,

    ten Dos and Donts, and

    twenty examples of how to unlock the transformativepower of service innovation.

    Place your business cards

    in the box at the exit to

    receive your free copy!

    European Commission, Enterprise and Industry

    Directorate-General, Unit D5 Clusters and Support for SMEs

    For more information, please contact:[email protected]

    http://ec.europa.eu/enterprise/policies/innovation/policy/clusters/http://ec.europa.eu/enterprise/policies/innovation/support

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    Available now online atwww.europe-innova.eu/web/guest/home/-/journal_content/56/10136/961034