English2 comparative tradereport

SCHOOL OF ARCHITECTURE, BUILDING & DESIGNResearch Unit for Modern Architecture Studies in Southeast Asia

Foundation of Natural Built Environments (FNBE)

Assignment: A Comparative Analysis of 2 Businesses of Similar Industry in Different Geographical Locations

Report Title: Barber Shop

Group Members

NAMES ROLE

IGNATIUS JEE SHAO IANG (0320069) InterviewerReport Writer

ERICA CHIN CHING (0320460) Report Writer

FOONG WING HOE (0320085) Video EditorInterviewer

YONG MAN KIT (0319778) Report WriterPrepare presentation slides

PE ZHI YONG (0319765) Report Writer

English 2 [ELG30605]Lecturer: Cassandra Wijesuria Submission & Presentation Date: 1st of June 2015

TABLE OF CONTENTS

No. Title Page No.

1 1.0 KEY SUMMARY

2 2.0 HISTORY OF THE TRADE

3 3.0 DESCRIPTION OF BUSINESS3.1 LOCATIONS3.2 ONLINE RATING3.3 BUSINESS 13.4 BUSINESS 2

4 4.0 COMPARATIVE

5 5.0 OBSTACLES FACED BY NEW BUSINESS

6 6.0 CONCLUSION

7 7.0 RECOMMENDATIONS

8 8.0 BIBLIOGRAPHY

9 9.0 APPENDICES9.1 APPENDIX 19.2 APPENDIX 29.3 APPENDIX 3

10 10.0 REFERENCES

1.0 KEY SUMMARYThroughout our researches regarding on 2 hairdressing firms, that is Son & Dad Barber

Shop in Penang and Garage Barber Shop in Kuala Lumpur, we got the opportunity to deepen our understanding towards this field.

Son and Dad Barbershop is a family business which has been operated more than 10 years in Penang. It was founded by Elyas Yunoos. The founder decided to proceed his dream and also to succeed his father’s occupation as a barber. The business is a renowned barbershop in Georgetown, Penang. The barbershop is located at the city central of Georgetown, which is also a tourist location in Penang.

As for Garage Barbershop, it was founded by Muhammad Firdaus. In fact, the business was started in a garage where the owner sells spare parts of motorcycle and also do repair works. The founder then established his very first barbershop in Sri Gombak. Currently, the founder established his first branch in Kota Damansara.

In conclusion, both barbershops are proven to be a strong competitor in their own area as they are vastly different from the other barbershop or hair salon by having their own unique style. As a team, we had done a series of analytical research thoroughly regarding these two businesses.

2.0 HISTORY OF THE TRADE

Barbering is one of the oldest professions in the world. Archeological studies show that the crude forms of facial and hair adornment were practiced among prehistoric people in the glacial age.

Many relics made from tempered copper and bronze, such as combs, cosmetics and razor existed in the era of ancient Egypt (from the tombs). Written records reveal that the nobility and priesthood became regular patrons for the barbers’ services 6000 years ago.

The art of barbers included shaving, haircutting, beard trimming, hair colorings and also facial makeup in the ancient times. Although it was centuries ago, some of the barber still practice some of them.

Barbers became assistants of the clergy back in early Christian era. All the dirty jobs were done by the barbers such as blood-letting. Then, they extracted teeth which compromised the whole art of today’s dentistry. Barbers also administered herbs and other forms of medication. They were known as barber-surgeons for more than thousand years.

The use of white cloth bandage to stop the bleeding after the blood-letting operation became the custom of the barber-surgeon. The blood-stained bandages were then hung up to dry. The blood-stained bandages emblem was replaced by a wooden pole of white and red strips. It was known as the barber pole (universally used).

In 15th century, the science of medicine was surpassed the barber-surgeons in knowledge and specialized skills. In 1505, the restrictions on the barber-surgeons continued this period although the reunited of surgeons and barber-surgeons.

In 1745, the alliance between surgeons and the barbers was completely dissolved. The barbers, however, continued to practice blood-letting and tooth-extraction and dispensed some simple herb medicines in the villages and communities.

A slow degradation of the art and the end of the nineteenth century barber shops became unhygienic, untidy and undignified. They were characterized and grouped in the lowest social strata.

3.0 DESCRIPTION OF BUSINESSThe researches in this assignment are based on the analysis of the two barbershops,

namely Son & Dad Barber and Garage Barbershop. Both barbershops are located 346 KM away

from one another. Son & Dad Barber Shop is located in Jalan Acheh, Georgetown, Penang while

Garage Barbershop is located in Kota Damansara, Petaling Jaya, Selangor.

3.1 LOCATIONS

Location of Business 1, Son & Dad Barber Shop

Located beside Masjid Acheh, Acheh St, Pinang George Town, Pulau Pinang, Malaysia, 10200

Location of Business 2, Garage Barbershop

No 25, Jalan Teknologi 3/6B, The Core Sunsuria, Kota Damansara, Petaling Jaya, Malaysia

3.2 ONLINE RATING3.2.1 FACEBOOK RATING FOR SON & DAD BARBER SHOP

3.2.2 YELP RATING FOR GARAGE BARBERSHOP

3.3 Business 1: Son & Dad Barber Shop

Name Son and Dad Barber

Location

Beside Masjid Acheh, Acheh St, Pinang George Town, Pulau

Pinang, Malaysia, 10200

Founder’s Name Elyas Yunoos

Theme 80’s classic style

Opening Year 2004

Products/Services Haircut and shaving

No. of Employee 5 (4 barbers and 1 cashier)

Est. No of Customer 30-40/day at peak

Annual Revenue Not mention

Recent Development Moved from (old address)

3.3.1 MOTIVESSon & Dad Barber was founded in year 2004. According to our interviews, the father of

the founder was a hair stylist in 80’s. The classic barbershop becomes more unique and famous

in this new era globalization. Therefore, the founder found a great inspiration from his father to

open a classic barbershop in Georgetown which attracts people nowadays to experience the

unique hairstyle and other barber services. The barbershop is originally a small shop below a

flat which was located outside the Core Zone of Georgetown. As available land in Georgetown

is scarce and expensive, the founder decided to rent a shop house and moved into the Core

Zone of Georgetown last year. This results in attracting more tourists and business to the shop

as well.

According to the founder, he transformed his business from a hair salon to a barbershop

approximately four years ago. They took the initiative to renovate this shop house and

reopened their business in February 2015.

3.3.2 SERVICES PROVIDED BY SON & DAD BARBER SHOPSon and Dad Barber shop provides typical barber services, but only for the fine ladies and

gentleman as they do not serve kid.

(a) HEAD BARBER

Head barber is more experienced compare

to the normal barber. They style

customers’ hair. That’s why they cost 10

bucks more than junior barber.

(b) JUNIOR BARBER

Junior barber has less experience in doing

hairstyles. They are the one who only focus

on normal haircut in the shop.

(c) HOT TOWEL

Hot towel is a type of service which

the barber wrap the customer’s

face with a towel soaked in warm

water. This is a barber way for

shaving.

(d) PRODUCTS

In addition to the services they provide, Son & Dad Barber also sell hair pomades.

Pomade is an oily, waxy substance that is made of either petroleum or water to style hair.

When applied on hair, it makes the hair looks glossy and shiny. It will remain oily on hair as it

will never dry out by itself. Pomade is also very resistant as it takes multiple washes to remove

it completely from hair, making it better for hair styling if one can stand the oily hair. Pomades

are the staple of barber styled hairs.

Examples of hairs styled with pomade.

3.3.3 FACILITIES IN SON AND DAD BARBER

● 2 barber chair (+ 1 for decorative purpose)

● Multiple mirrors

● Several Air-conditioners

● 2 wooden old school-eques couch outside the shop

● Plentiful of lights (to make sure the barbers can focus on their work)

3.3.4 DECORATION

Son and Dad Barber shop uses an old-school vintage style theme for the decoration of

their shop. As one can see through the pictures provided, the shop is filled with 1970s furniture

as well as decorations like an old school barber chair, vintage styled posters, tons of barber

tools from the good old 70s. On the other hand, the barbers working in the shop is well dressed

with classic barber uniform. The shop doesn’t have a proper name plate, instead, they draw

their shop name on the wall right above the entrance with marker pen. All of these bring a

hipsterish sense out of it.

3.4 BUSINESS 2: GARAGE BARBERSHOP

Name Garage Barbershop

Location No 25, Jalan Teknologi 3/6B, The Core Sunsuria, Kota

Damansara, Petaling Jaya, Malaysia

Founder’s Name Muhammad Firdaus a.k.a Jay

Theme Garage style

Opening Year 2002

Products/Services Haircut and shaving

No. of Employee 10 (8 barbers and 2 cashiers)

Est. No of Customer Ave. 12-20/day, 30-40/day at peak

Annual Revenue (Not mention due to privacy)

Recent Development Establishment of this shop as a new branch in Kota Damansara

3.4.1 MOTIVES

Mr. Jay started learning hairdressing in age 20 According to him, the reason he picked on it is because he likes fashion and hair styling a lot. After finishing his high school, he decided to work as a part-timer at a hair salon in Penang to gain experience. After a few years, he moved to Kuala Lumpur and worked as a pioneer barber in one of the famous barber shop in Subang, which is Joe’s Barber Shop which located at SS15.

Joe’s Barber

Main shop in Sri Gombak

He then left his job due to personal issue. After achieving 5 years experiences, Mr. Jay planned to resume his passion. The reason that they called the name of their business as ‘Garage Barbershop’, it’s because his business was starting in a motorbike garage shop itself in early age. They rented a small room surrounded by glass and only one barber chair was provided in the room. After the business is getting better, he moved and established his first barbershop with 4 staff in Sri Gombak and now he has his first branch in Kota Damansara which we visited in year 2015. Mr. Jay said that his main customers are male and age between 25 and 35 male.

3.4.2 SERVICES PROVIDED BY GARAGE BARBERSHOP

PRODUCTS

Hair Pomades

3.4.3 FACILITIES

● 4 barber chairs and mirrors

● A long bench made of planks and tires

● Several Air-conditioners

● 2 couch outside the shop

● Plentiful of lights (to make sure the barbers can focus on their work)

● 4 Hardware cases with barber tools

● TV

● Washroom

3.4.4 DECORATION

Garage Barber uses a modern garage style theme for their shop, as the shop is filled

with garage’s furniture as well as decorations like tyres, hardware cases, plank-on-tires bench

and hanging lightbulbs which creates a garage-eques vibe. The shop also takes the hip hop path

as all the barbers wear jacket, cap and jeans. According to them, this gives a sense of fashion to

the customers, helping them to attract more customers.

Jay working at his main shop located in Gombak

4.0 COMPARATIVE OF COMPETITIVE TRAITS

SON & DAD BARBER SHOP GARAGE BARBER SHOP

NUMBER OF COMPETITORS IN THE AREA

- New Light Hair Dressing Salon

- Hun Hoe Barber- Snob Hair Dressing

- Joe’s Barber Shop- Shino Barber Shop- Anas Barber Shop

BRIEF DESCRIPTION OF COMPETITORS

New Light Hair Dressing Salon Joe’s Barber Shop & Kitchen

- An Indian barber- Located at the corner

of Market Street, Little India

- Operating as long as anyone could remember

- A Malay Barber- Located at Subang

Jaya- They provide two

services: Hair dressing & food serving(Italian cuisine)

- Started this business 5 years ago

Hun Hoe Barber Shino Barber Shop

- A Chinese barber- Located at Jalan

Burma, Penang- Provide neck massage,

hair cutting, shaving and hot towel

- Operating for decades

- A professional Malay barber

- Located at Subang Jaya

- They provide shaving and hair cutting

- Started to operate in 2012

Snob Hair Dressing Anas Barber Shop

- A salon owned by a Chinese guy

- Located at Kapitan Keling, Penang

- Newly founded

- A Malay barber- Located in Shah Alam- They provide hair

cutting- Newly founded

BUSINESS STRATEGIES TO COMPETE WITH COMPETITOR

PRICING- Senior barber(RM 40)- Barber(RM 30)- Hot Towel( RM 30)

They charge slightly higher compare to other barber shops. However, they are still cheaper compare to normal hair salon

- Senior barber(RM 20)- Junior Barber (RM15)- The prices are

affordable despite offering professional hairdressing services.

PRICING(PEAK SEASON)

This barbershop will not raise the prices.

This barbershop will raise their pricing range from

around RM3 to RM5 during peak season such as Hari

Raya.ADVERTISEMENT

-Through signage in front of the shop- Through Facebook-Pricing list is written on a blackboard in front of the shop

- Through signage- Advertise through website, Instagram and also Facebook Page

QUALITY AND TYPES OF SERVICES- Hair cutting- Shaving- Hot towel- Selling pomades

- Hair cutting- Shaving- Hot towel

ATMOSPHERE

The interior is decorated with a vintage theme of 1970s.This helps to radiate a vintage feel to the customers.

The interior is decorated like a garage which suites the

name of shop. Furniture and equipment are in good

condition, bringing comfort to the customers.

VARIETY OF PRODUCTSThis barber shop uses good

quality of pomades form American and local brand.

This is to provide better services to their customers.

This barber shop only provides services for their

customers. The head barber in this barbershop has lots of experience in hairdressing.

5.0 OBSTACLES FACED BY NEW BUSINESS

NATURE OF MARKET

Barbershop is a competitive market. There are a lot of barbershops and hair saloons which provide hair dressing services as well. Besides, peoples nowadays prefer hair saloons more than barbershop. That is because hair saloons provide all sorts of services such as hair perming, hair dying and also hair loss treatment. Whereas for barbershop, they only provide normal hair dressing services.Son and Dad barbershop provides professional hairdressing skills and a comfortable environment. They even implement high quality hair products form US and also local brand to ensure the quality of their services.Garage barbershop provides good hair dressing skills as the shop owner has a lot of experience in this field.

OBSTACLES FACED BY A NEW BUSINESS

A newly started business often faced similar problem, which is the lack of publicity. This may cause a major effect towards the business. Therefore operators have to come out with advertising tactics which solve the problem.

Newly started business may also face problem such as the lacked of skillful workers. This might result in dissatisfaction of the customers. This might give them a bad impression of the quality of services provided, which results in the loss of customers.

PREFERENCE OF THE CUSTOMERS

Preferences of the customers also play an important role in this field. Mostly, customers prefer their favourite barbershop to do their hairdressing. Even so, it is not a guarantee for the business. People may switch to the other shop due to curiosity of trying new things. This might bring down the sales of the new business as well once the customers find out that the other one is better.Besides, competition in the market is also one of the obstacles faced by newly formed business. People usually prefers old business which has been operating for quite a time. That is because they have more confidence in their skills rather than that of the newly operated one.

SUMMARY TABLE OF THE DIFFERENCES BETWEEN BOTH BARBERSHOPSSON & DAD BARBERSHOP ASPECTS GARAGE BARBERSHOP

- Senior Barber- Junior Barber- Shaving- Hot Towel- Sells high quality hair

pomades

SERVICES

- Adult Haircut- Kids haircut- Shaving

- One Senior barber, three junior barbers and one cashier

-

WORKERS- Two senior barbers,

six junior barbers and two cashiers

Expand their business FUTURE PLANExpand business and to get more branches in few year

times- Shifting shop location

to a more expose place which is also a tourist location.

- Use of hair pomades which attracts more customers.

- Provide hot towel and shaving services as well.

- Workers with good attitude, giving harmony atmosphere to the customers

STRATEGY

- Excellent hairdressing skills

- Experienced barbers- Provides shaving- Serves their

customers well, being polite and friendly

Son and Dad barbershop is actually a family business which started around the year 2004. The business turned from a hair salon to a barbershop in 2011.

FOUNDER AND HISTORY

Muhammad Firdaus is the managing director of Garage Barbershop. He started his carrier as a part time hair stylist when he was in his teenage. He quit for a while and worked in a retail shop in KL. He started his very 0own business after deciding to pursue his passion.

SON & DAD BARBERSHOP ASPECTS GARAGE BARBERSHOP

Son and Dad Barbershop is originally a small shop below a flat. In the year 2014, they moved into a shop located at the tourist location, attracting more customers.

LOCATION

Garage barbershop is actually a barbershop located in a garage. Back then, the shop can only accommodate one customer at a time. Recently, they moved to a shop in Kota Damansara.

No Branches NUMBER OF BRANCHES One Branch at Seri Gombak

11a.m. – 10.p.m. BUSINESS HOURS 2.p.m. – 11.p.m.

- Male customers- Mostly Regular

CustomersTARGETED MARKET

- Male Customers- Adults aged from 25

to 35- Kids

RM 30 to RM 40 PRICE RANGE (HAIRCUT ONLY)

RM 15 to RM 20

6.0 CONCLUSION

In conclusion, we can conclude that every barber shop has their own strategies to operate their business. For Son & Dad Barber Shop, their strategies to operate their business are to sell other products in order to earn more profit. Besides that, they also charge a higher price which is from RM30 to RM40 price range and located on a busy street. The advantages of the geographic strategy help them to earn a lot of profits. In addition, they hire fewer workers to reduce the general expenses. The cool theme of the shop also attracts a lot of customers to visit there.

However, for Garage Barbershop they provide kids’ haircut services. Since they aim for several categories of customers, they can earn more profits. Low price range is also an advantage of Garage Barbershop to earn more money.

Last but not least, both of these barber shop operate their business well. Their competition strategies help them a lot. From this report, we found that advertisement is one of the most useful strategies to run a business. Nowadays, social media is getting famous in our life due to the rise of technology. Therefore, there are some advices to start a new business. Publicity, skillful workers, customers’ loyalty and the pricing strategy are the important things to notice if a firm starts a new business.

7.0 RECOMMENDATIONSA comparative analysis has been done between Son and Dad Barbershop and also

Garage Barbershop. Through our research and analysis, we can conclude that Son and Dad barbershop have not fully utilized the location of their business. Even though they have such a good location which attracts lots of visitors into the shop, they have little space for them to do their business. This might be a restriction for them to gain more customers.

As for Garage Barbershop, the major obstacles that the business is facing are the location for them to run the business. This is because that the place is not being strategic enough. There are barely any people in that particular area as it is an industrial area. Besides, the shop is located at a newly built shop lot; there are no businesses attractions around that area currently.

7.1 SON & DAD BARBERSHOP1. Spaces

Due to lack of space in the shop, Son and Dad Barbershop can only accommodate one customer each time even though they have a few hair barber in the shop. This strongly restricted their revenue of the month. Therefore, we strongly recommend them to expand their shop or to renovate the entire shop to obtain more space. This might provide the barbers to accept more customers at a time, giving them more business opportunity and bigger profit per month.

2. PricingEven though the location of the shop is good, we still think that the pricing is rather high and could be cheaper. The pricing of the barbershop ranged from RM30 to RM40. A cheaper price could ensure the saloon to maintain existing customers and also to attract new customers. Besides, for a price like that, people would rather go to a hair salon.

7.2 GARAGE BARBERSHOP1. Location

As mentioned previously, Garage Barbershop is located at an industrial zone. Besides, the shop is located at a newly built shop lot, there are no business attraction around that area currently. We suggest that they should consider searching for a new and more strategic location whereby there is population in the area. This will give a push to the business revenue to a whole new level.

2. Products and ServicesGarage Barbershop only provides haircut services for male customers only. This might be a restriction for them to gain more profit. In our opinion, they should consider to provide hot towel services as well to attract more customers. Besides, they may also sell some hair styling or hair treatment products such as pomades, hair spray etc. This might provide them a higher profit as well.

8.0 BI BLIO GRAPHY Bowden, J. (2008). Writing a report: how to prepare, write and present effective reports. Oxford : How to Books, c2008.

Forsyth, P. (2006). How to write reports & proposals. London ; Philadelphia : Kogan Page Limited, 2006.

U.S. Barber Shops Industry (NAICS 812111). (2012). United States Barber Shops Industry Report, 1-146.

MAN ON A MISSION. (2014). American Salon, 137(9), 68-70

9.0 APPENDICES

9.1 APPENDIX 1: TRANSCRIPTSON & DAD BARBER SHOPQ1: Who is the key founder of the shop?

Elyas Yunoos.Q2: What is the main product you guys sell?

Mainly hair pomadesQ3: Where did you get those products from?

All those classic things were either imported from United States or can be bought from local.

Q4: Can you briefly talk about the history of your shop?It was started at an upstairs shop lot then we moved to this new shop (around the area).

Q5: Who are you main customers?We have 1 or 2 new customers coming in every day. We still have our regular

customers.Q6: What is your business annual profit?

-Confidential-Q7: Do you have any other branches?

No. We’re the only one here.Q8: Can you briefly talk about your recent development?

As we mentioned earlier we moved from the old place to this new place. The old place was at the upstairs of a shop lot. It doesn’t really attract any customers to come until we moved to this new place. After we moved to the new place, it took time for us to get into the market. We just move into this year (2015), February.

Q9: Who are you competitors?For barbershop, we are the only barber shop in Georgetown area. As for other hair dressers, there are a few but I cannot mention the name of the competitors.

Q10: Is the business consistently facing strong competitions from other competitors? Do you think that you are the only one in Penang and can’t find it where else in KL? In Georgetown, yes, we’re the only one. There’s another one at the Butterworth side which is run by a student of his (Elyas Yunoos).In KL, there’re a lot of barber shop. Most of them are our friends and hangout with them during holidays or weekends.

Q11: Do you generally think that it’s easy or hard to come into this kind of market?It’s hard. It’s really hard. We took time to hit into the market. The old shop was originally a hair salon but we changed the concept from hair salon to barber in 3-4 years.

GARAGE BARBER SHOPQ1: Who is the key founder of the shop?

I’m the key founder. My nickname is Jay, real name is Muhammad Firdaus. I’m 28 years old.

Q2: What is the reason for you to start this business?At the age of 21, I started to learn how to hair dress. The reason I go to this field is that I really love fashion.

Q3: What kind of services does your shop provide?Give haircuts for guys, shaving and hot towels. Some of the customers did request for dreadlock styling.

Q4: Who are your customers? Mainly what gender and age ranging?Mainly, male customers aged from 25-35 years old.

Q5: Do you mind to tell us your business revenues (Profits and gain)?-Confidential-

Q6: Can you briefly tell us the history and recent development of your business?Jay was the pioneer barber in Joe’s barber shop. After gaining enough experiences from Joe’s barbershop, Jay decided to open his own shop. This Garage Barbershop was originally started in a motorbike garage shop. He rented a small room at the garage shop and cut the regular customers’ hair. When the business got better, he was able to collect enough money to open a shop in Seri Gombak. Then, we were able to open another franchise over here (Kota Damansara). The old shop in Seri Gombak is still there. There are 4 staffs working in the old shop.

Q7: Can you mention your top 3 competitors (around the area)?The first one would be the Joe’s Barbershop, my ex-shop. The next one is Shino Barbershop and lastly the nearest to us now, Anas Barbershop.

Q8: Do you feel this market is easy or hard for you to enter this business?It’s hard if you’re inexperience. For me, it’s not that hard because we get along quite well with other barbers around KL. We have this barber community which is easier for us to penetrate the market.

Q9: What strategies that you use to compete against your competitors?We decide to increase the price in near future, but for now, the price will be maintained at the range of RM 10-20. However, we wouldn’t increase the price too much since this is barber. The main concept is cheap and simple styling. We serve the gentlemen and also follow the price market.

9.2 APPENDIX 2: PHOTOS

Notes were taken during both interviews.

The interior layout of Son & Dad Barbershop

The owner of the shop is cutting a customer’s hair

The interior layout of Garage Barber Shop

One of the junior barbers is trimming the hair of a customer

9.3 APPENDIX 3: MINUTES OF THE MEETING Meeting 1

DATE: 14th APRIL 2015 (TUESDAY)

TIME: 3.00PM

VENUE: BLOCK E, LEVEL 2(OPEN SPACE)

GROUP MEMBERS TUTORIAL GROUP ROLE

Ignatius Jee Shao Iang Friday, 12.00PM-2.00PM N/A

Erica Chin Friday, 12.00PM-2.00PM N/A

Foong Wing Hoe(Vincent) Friday, 12.00PM-2.00PM N/A

Yong Man Kit Friday, 8.00AM-10.00AM N/A

Pe Zhi Yong Friday, 8.00AM-10.00AM N/A

MINUTES:NO. ACTIVITIES DETAILS

1. Introduction(3.00PM)- Discussed and read through the project brief and the

submission requirements.

2. Discussion(3.15PM)

- Discussed the possible business that can be used for our assignment.

- Everyone gave their opinions.- Cannot decide which business we should use.

3. Assigning roles(3.35PM)

- Ignatius- Leader/Report writing/monitoring progress- Erica Chin- Secretary/ Report writing- Vincent- Video and poster maker- Man Kit- Report writing- Pe Zhi Yong- Report writing

4. Distribution of works(3.45PM)

- Everyone do research on the business that they suggested

5. End(3.50PM) - Dismissed

Meeting 2

DATE: 22ND APRIL 2015 (WEDNESDAY)

TIME: 10.00AM

VENUE: LEVEL 2 OUTSIDE LIBRARY


Ignatius Jee Shao Iang Friday, 12.00PM-2.00PM Leader

Erica Chin Friday, 12.00PM-2.00PM Secretary

Foong Wing Hoe(Vincent) Friday, 12.00PM-2.00PM Video Editor

Yong Man Kit Friday, 8.00AM-10.00AM Report Writer

Pe Zhi Yong Friday, 8.00AM-10.00AM Report Writer


1. Introduction(10.00AM)- Briefly explain the researches that we did previous

week.

2. Short discussion(10.20AM)

- After the explanation of researches, we decided to do bakery shop.

- Contact numbers are collected

3.Contacting the bakery

shop(10.30AM)- Called and sent emails to the bakery shops in

Penang and in Selangor.

4. Waiting for reply(10.35AM)- While waiting for reply, we do a detail research on

those bakery shops.

5. End(11.00) - Dismissed

Meeting 2

DATE: 22ND APRIL 2015 (WEDNESDAY)

TIME: 10.00AM









1. Introduction(10.00AM)- Briefly explain the researches that we did previous

week.

2. Short discussion(10.20AM)

- After the explanation of researches, we decided to do bakery shop.

- Contact numbers are collected

3.Contacting the bakery

shop(10.30AM)- Called and sent emails to the bakery shops in

Penang and in Selangor.

4. Waiting for reply(10.35AM)

- While waiting for reply, we do a detail research on those bakery shops.

- Find another business for back up

5. End(11.00) - Dismissed

Meeting 3

DATE: 29TH APRIL 2015 (WEDNESDAY)

TIME: 11.00AM

VENUE: BLOCK E, LEVEL 8 OPEN SPACE








1. Introduction(11.00AM)- Briefly explain the researches that we did

previous week.

2. Discussion(11.10AM)

- Discuss the interview questions.- We wrote down about 10 questions that we can

ask during interviews.

3. Checking the emails(11.20AM)

- Checking on the emails that we sent.- Failed to get permission from the shop owners- Decided to use the backup, barber shop

businesses.

4. End(12.00PM) - Dismissed

Meeting 4

DATE: 2ND MAY 2015 (SATURDAY)

TIME: 12.00PM

VENUE: LOBBY OF HOTEL CONTINENTAL, PENANG








1. Confirmation(12.00PM)

- We gave the owner of Son & Dad Barber Shop a call to confirm the time that we’ll have later.

- It was confirmed that we can meet him up at 2.00PM.

2.Preparation for

interview(12.30PM)

- Practice the interview questions.- Read through the interview questions.- Since we are not familiar with destination, so we

prepared ourselves by 1.00PM.- This is to prevent us from being late for interview.

3. Going to the shop(1.00PM)

- We went there on foot since it was around the hotel area.

- 10-20 minutes walking distance.

4. Interviewing the shop owner(2.15PM)

- Introduce ourselves- Gave them a rough idea what we are going to ask.- Gave them some time to prepare themselves for

interview.- A video was recorded for the purpose of our

assignments.

5. Taking photos(2.30PM) - Took photos of the shop for assignment purposes.

6. Ends(4.30PM) - Meeting dismissed.

Meeting 5

DATE: 6TH MAY 2015 (WEDNESDAY)

TIME: 10.00AM

VENUE: BLOCK E, LEVEL 2 OPEN SPACE








1. Introduction(10.00AM) - Short brief on interview of Son & Dad Barber Shop

2. Distribution of works(10.20AM)

- Ignatius: Do more detail research on Son & Dad Barber Shop

- Erica: Sort out the rough notes of interviews.- Vincent: Editing the raw videos- Man Kit: Do research on another barber shop in

Selangor- Pe Zhi Yong: Do research on another barber shop

in Selangor

3. Second interview(10.40AM)

- Deciding a time and date for the second interview in Selangor.

- The interview is in Kota Damansara.- We need to manage the time properly for other

assignments so that we can find the time for our interview at Garage Barber Shop.

4.Contacting the

business(10.55AM)

- Sent an email- Gave a call to the owner but the owner did not

answer

5. End(11.00AM) - Dismissed

Meeting 6

DATE: 20TH MAY 2015 (WEDNESDAY)

TIME: 11.00AM









1. Confirmation(11.00AM)

- We gave the owner of Garage Barber Shop a call to confirm the time that we’ll have later.

- It was confirmed that we can meet him up at 8.00PM.

2.Preparation for

interview(5.30PM)

- Practice the interview questions.- Read through the interview questions.- Since we are not familiar with destination, so we

prepared ourselves by 6.30PM.- So that we would not be late for interview.

3.Going to Kota

Damansara(6.30PM)- The traffic was quite congested that we reached his

shop by 8.40PM.

4. Interviewing the shop owner(8.45PM)

- Introduce ourselves- Gave them a rough idea what we are going to ask.- Gave them some time to prepare themselves for

interview.- A video was recorded for the purpose of our

assignments.

5. Taking photos(9.00PM) - Took photos of the shop for assignment purposes.

6. Ends(10.30PM) - Meeting dismissed.

10.0 REFERENCES

Son & Dad Barber. (n.d.). Retrieved May 31, 2015, from https://www.facebook.com/pages/Son-Dad-Barber/1417781818462945

Son & Dad Barbershop (@sondad_barber) • Instagram photos and videos. (n.d.). Retrieved May 31, 2015, from https://instagram.com/sondad_barber/

Garage Barber Shop Kota Damansara. (n.d.). Retrieved May 31, 2015, from https://www.facebook.com/garagebarberkd

Garage Barber Shop. (n.d.). Retrieved May 31, 2015, from http://www.garagebarbershop.com/

Liew, S. (2010, April 20). Me and the World: Hun Hoe Barber @Jalan Burmah, Penang. Retrieved May 31, 2015, from http://www.stanleyliew.com/2010/04/hun-hoe-barber-jalan-burmah-penang.html

Tye, T. (2012, September 9). Barbers in Penang. Retrieved May 31, 2015, from http://www.penang-traveltips.com/barbers.htm

English2 comparative tradereport

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Transcript of English2 comparative tradereport