endless performance and peace of mind

COMMERCIAL WATER HEATING SOLUTIONS FOR BUSINESSES

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It’s time to give your buildings a more efficient and reliable source of hot water. Rinnai® Tankless and Demand Duo™ Hybrid Commercial Water Heating Systems supply commercial buildings with an endless supply of hot water while you save thousands in operational and life cycle costs. In fact, you can expect to use up to 40 percent less energy than with traditional systems.* Designed with durable components like high-performance heat exchangers, Rinnai Tankless Water Heaters deliver performance and dependability for even the most demanding applications.

endless business solutions

More hot water More savings

Why choose a Rinnai system?• Decreased

operational costs

• Energy savings

• Durability for the demands of business

• Space savings

• Redundancy of units eliminates downtime

• Multiple venting options

• Maintenance alerts

• Wi-Fi ready

RINNAI® C199 .....................................................2

TANKLESS RACK SYSTEM™ ......................... 4

CUSTOMIZED SOLUTIONS .......................... 6

DEMAND DUO™ ................................................8

SUPPORT ...........................................................10

PRODUCT LINEUP .........................................12

TABLE OF CONTENTS

Many businesses demand an endless supply of hot water and rely on Rinnai Water Heating Systems.

FOOD SERVICE | HOSPITALITY | MULTI-FAMILY | SCHOOLSHOSPITALS | BREWERIES | LAUNDROMATS | LABS | AGRICULTURE

AND SO MANY MORE.

Rinnai Commercial Tankless Water Heaters can be remotely monitored and controlled via smart devices for water heating management, control and maintenance. The Control-R™ Wi-Fi module and app also allow Rinnai independent dealers to quickly and efficiently assist customers via remote diagnostics for managing system performance, ensuring maximum comfort and convenience.

Wi-Fi technology

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C199 TANKLESSWATER HEATER

* As based on the average cost to run an electric tank water heater per the Department of Energy (DOE) Average Energy Costs (doe.gov)

DEMAND DUO™ HYBRID COMMERCIAL WATER HEATING SYSTEM

TRS04 TANKLESS RACK SYTEM™/ FREE-STANDING DESIGN

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The new C199 Commercial Condensing Tankless Water Heater achieves the highest standards of reliability and efficiency. This 96% thermal efficiency Tankless Water Heater comes standard on the Tankless Rack System™ (wall mount or free-standing) and is also available in individual units. With options in natural gas or propane, the C199 is a dedicated commercial tankless model, precision engineered to produce an endless supply of hot water for even the most demanding applications.

Built for business

Rinnai C199 Commercial CondensingTankless Water Heaters

WHY CHOOSE THE RINNAI C199?

• Increase savings with Commercial ENERGY STAR® certified Tankless Water Heaters that operate more efficiently on demand to provide an endless supply of hot water

• Heat exchanger designed for the demands of businesses helps maximize the life of the product

• Free up space with compact designs that can be installed indoors or out

• Maintenance alerts to keep equipment operating at optimal efficiency and performance

• Multiple venting options offer installation flexibility

• Wi-Fi ready

• Limited 6-year warranty on heat exchanger, 6-year on tank, 5-year on parts, up to 2 years labor*

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*For complete information and details regarding Rinnai’s warranty, visit rinnai.us.

“ With the installation of the Rinnai Tankless Water Heater, I can now fill the steam kettles, which has reduced my prep time. The unit is hidden in the ceiling, so we have more space to operate and use for storage. This is one cool water heater!”

– JARROD REEDER, EXECUTIVE CHEF, THE TOMATO HOUSE

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If your business can’t be without hot water, then you need the Tankless Rack System™ from Rinnai. It’s simply a better way to deliver water, with multiple benefits:

• An endless supply of hot water, always on-demand

• C199 Tankless Water Heaters provide 96% thermal efficiency

• The system can be installed easily on a wall, in a corner or as a free-standing unit

• Multiple tankless units creates built-in redundancy

• System can be scaled up as business needs change

• Save money over life of system

“ After the install of the rack system, our ‘no hot water’ complaints went away.”

– BRAD WEST, CONFERENCE PLANNING MANAGER FOR CROWNE PLAZA

How does it deliver?

This chart shows the peaks and valleys of hot water demand. A Rinnai Tankless Unit heats only when it has to. These periods of lower demand add up to big energy savings.

Rinnai

Energy savings

Boiler

RINNAI MODULATION ADVANTAGE

The comparison is not based on data from a specific installation.

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The perfect boiler for BTU to BTU replacement

The Tankless Rack System™

• Seamless installation, with multiple configurations available

• Provides an endless supply of hot water at a constant temperature

• Multiple units on line give you built-in reliability

• Fits fully assembled through 32-inch doorways and elevators

• By adding units, you can build a rack system just right for you

• Meets serious demand, with output up to 4.9 million BTUs

Because up to eight units can share one common vent system, fewer wall or roof cuts have to be made, saving on labor and costs.

COMMON VENTING MADE EASIER

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TRS06 TANKLESS RACK SYSTEM™/FREE- STANDING DESIGN

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FREE-STANDING DESIGN SOLUTION WALL-MOUNTED DESIGN SOLUTION CORNER DESIGN SOLUTION

FEATURES AND BENEFITS: FEATURES AND BENEFITS:

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• Great for food service, hospitality kitchens, laundries, zoned systems

• Replaces medium to large, standard and HE tanks, small boilers plus storage

• Great for hospitality, multi-family, industrial, schools, dorms, food processing

• Direct replacement for domestic boilers

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endless solutions

CUSTOMIZED SOLUTIONS

MADE-TO-ORDER SOLUTIONS FOR ANY BUSINESS

FEATURES AND BENEFITS:

• Great for food service, hospitality kitchens, laundries, zoned systems

• Replaces standard-efficiency tank water heater application when a wall unit is not applicable due to space constraints

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Rinnai’s Application Engineering Center of Excellence provides customized solutions to meet any business’s water heating demands.

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Part Number

Dimensions – w x h x d Inches (mm)

Weight (lbs/kg)

Installation Type

Storage Tank

Min/Max BTU

Thermal Efficiency (C199)

Temperature range

Hot Water Capacity

Controller (standard)

Ultra Low NOx

Warranty (Commercial)**

High Altitude Approved

Certification

Venting Material

Venting Options

ENERGY STAR® Certified

1/2” Gas Line Compatible***

Wi-Fi Ready

CHS199100iN/CHS199100iP

28.2 x 67.3 x 39.1(358.1 x 1709.1 x 993.1)

428/194

Indoor

119 Gallons

15,200/199,000

96%

98°-185°F/37°-85°C

First Hour Delivery: 315 gph

MC-91-2US

Yes

Limited 6-year on heat exchanger/tank, 5-year on parts, up to 2 years labor

10,200 ft

C199 - AHRI and CSA

Ubbink Polypropylene Concentric, PVC/CPVC

Direct vent with side wall intake/vertical exhaust for U.S. and Canada (exhaust must terminate vertically), room air common vent for the U.S.

Yes

Yes

Yes

Learn more at rinnai.us

• Fueled by either natural gas or propane

• Keeps pace with demand, from brief, high-spike draws to a supply that’s ready to go the distance, day in and day out

• Commercial ENERGY STAR® certified with 96% thermal efficiency (C199)

• As the heat source, the Rinnai C199 tankless unit eliminates thermal stress on the tank – lengthening the life of the unit and its ability to consistently output hot water

• Easy, cost-effective maintenance with readily available parts

Part tank

Part tankless

• Durable, energy- efficient 119-gallon storage tank

• Ideal for emergency replacement situations

• Offers more water- heating capacity than a traditional tank

• A direct replacement solution with connections similar to most high- efficiency tanks

• Efficient tank recovery methods deliver consistent hot water even during reheat cycles

Get the best of both

SatisfactionGuarantee*

“ After the successful install of Demand Duos in our Hilton Garden Inn property, it was a no-brainer to install another Rinnai system in this newly purchased property.”

–APSILON HOTELS, LLC, OWNER BOB PATEL

Rinnai’s Demand Duo™ commercial hybrid water heating system is the smart choice when it’s time to replace a standard tank. Our unique “best of both” system lets your business quickly and easily upgrade to a unit that offers an on-demand and continuous supply of hot water.

Don’t just swap out, swap up

• Longer life vs. traditional tank

• 2X the warranty– 6-year heat exchanger and tank– 5-year parts– 2-year labor

• Saves money with less energy cost vs. standard- efficiency water heater

• Performs better by combining best of tank and tankless technologies

• Ease of repair – all parts are replaceable

• 100% satisfaction - The Demand DuoTM is backed by our limited warranty. We are so sure you’ll be happy with your purchase that we offer a No Risk Satisfaction Guarantee*

Why choose Rinnai®

Demand Duo

TM

?

* Rinnai guarantees that its Demand DuoTM will perform to specification. If within the first 30 days after installation you find it does not perform as stated and you are not 100% satisfied with the Demand DuoTM, Rinnai will refund you the cost of the product, and installation labor. Rinnai reserves the right to verify correct installation prior to refund. For complete details, see our warranty at rinnai.us.

** For complete information and details regarding Rinnai’s warranty, visit rinnai.us. *** For complete information on gas sizing for Rinnai Tankless Water Heaters, consult the

Operation and Installation Manual.

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We’ve got your backAlong with our national network of installers, our products are backed by commercial services that include application engineering and sizing, 24/7/365 tech support and direct preventive maintenance services, as well as an extensive warranty. The warranty coverage includes 6 years for the heat exchanger, 5 years parts, and 1 year labor, extended to 2 years when registered within 30 days of purchase. In other words, we’ve got you covered.

100 years of smart comfortThrough nearly 100 years of innovation, including decades of commercial water heating experience, we at Rinnai have enhanced the way businesses operate. With headquarters in Japan and a network of 20 subsidiaries and 86 sales offices in 13 countries, this commitment has made us the number one selling brand of tankless water heater systems. Dedicated to a smarter kind of comfort, our value-added products continue to stay in step with the demands of a changing world.

The highest standards of quality• Rinnai employs more than 600 research and development

engineers, all focused on uncompromising quality in design and manufacturing

• Advanced automation and precision assembly processes have made our manufacturing facilities an industry model for efficiency

• Every product undergoes a series of live testing before shipping

• Rinnai America is one of the few tankless water heater providers with its own state-of-the-art Canadian Standards Association (CSA) Certified Testing Laboratory, including CSA accredited lab technicians

• All products distributed in North America have been approved by the CSA and adhere to the strict standards of the American National Standards Institute (ANSI)

For complete details on commercial water heating solutions and maintenance services, call 866-383-0707 or email commercialservices@rinnai.us.

endless quality and support

Rinnai leverages its extensive network of nationwide installers to provide the best service to our customers. Rinnai recommends routine maintenance to protect the operations and longevity of your investment and minimize business interruptions. Our trained technicians will ensure that your system is delivering peak performance.

SERVICES INCLUDE:

• Water heating system, tankless water heater and component, venting and rack system inspections

• Tankless unit flushing

Rinnai commercial water heating factory-direct preventive maintenance and installation

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MODEL C199 TRS TRW TRC02 DEMAND DUOTM

DESCRIPTIONCOMMERCIAL TANKLESS

WATER HEATERFLOOR-STANDING TANKLESS

RACK SYSTEMTM

WALL-MOUNT TANKLESS RACK SYSTEMTM

CORNER WALL-MOUNT TANKLESS RACK SYSTEMTM

TANK + TANKLESS HYBRID SYSTEM

DESIGNED TO REPLACE ON-DEMAND WATER HEATERS, SMALL TANKS (50G)

MULTIPLE TANK SYSTEMS, BOILER + STORAGE,

BOILERS (BTU EQUIVALENT)

ON-DEMAND WATER HEATERS, MEDIUM TANKS (80-119G),

SMALL BOILERS (BTU EQUIVALENT)

ON-DEMAND WATER HEATERS, MEDIUM TANKS (80-119G)

STANDARD-EFFICIENCY TANKS

MEDIUM TANKS (119G) MULTIPLE TANK SYSTEMS, RETRO-FIT TANK SYSTEMS,

SMALL BOILERS (BTU EQUIVALENT)

TARGET APPLICATIONS

QUICK-SERVE RESTAURANTS SMALL LAUNDRIES

NAIL SALONS ANY LIGHT COMMERCIAL APPLICATION

ALL-SIZE HOTELS AND LODGING CENTRALIZED MULTI-FAMILY

COLLEGES AND DORMS, ASSISTED LIVING, LIGHT INDUSTRIAL FOOD PROCESSING,

CORRECTIONAL FACILITIES AGRICULTURE

FAST CASUAL/FULL-SERVICE RESTAURANTSLAUNDRIES KITCHENS

(SCHOOLS, HOTELS, ETC.)BREWERIES

MULTI-ZONED PROJECTS

QUICK SERVE/FAST CASUAL RESTAURANTS LAUNDRIES KITCHENS

BREWERIES

REPLACEMENT FOR EXISTING STANDARD OR HIGH-EFFICIENCY TANKS IN: FAST CASUAL/FULL-SERVICE

RESTAURANTS, HOSPITALITY, ASSISTED LIVING, ANYWHERE NEEDING LARGE DRAWS OF HOT WATER IN A SHORT PERIOD

OF TIME

STANDARD CONFIGURATIONS SINGLE TANKLESS (INTERIOR AND EXTERIOR, NC AND LP)2-, 3-, 4-, 5- AND 6-UNIT RACKS

(INTERIOR AND EXTERIOR NG OR LP)2- AND 3- UNIT RACKS

(INTERIOR AND EXTERIOR NG OR LP)2-UNIT CORNER-HANGING FRAME SINGLE TANKLESS + PUMP + TANK (INTERIOR, NG AND LP)

SUPPORTBEST IN CLASS 24/7 TECHNICAL SUPPORT, FREE SIZING AND SYSTEM DESIGN/CONSULTATION,

FREE APPLICATION ENGINEERING SUPPORT, CUSTOM CONFIGURATIONS AVAILABLE UPON REQUESTBEST IN CLASS 24/7 TECHNICAL SUPPORT, FREE SIZING AND SYSTEM DESIGN/CONSULTATION,

FREE APPLICATION ENGINEERING SUPPORT, CUSTOM CONFIGURATIONS AVAILABLE UPON REQUEST

WARRANTY*6 YEAR HEX, 5 YEAR PARTS, 1 YEAR LABOR

(2 YEAR OPTIONAL ON LABOR)6 YEAR HEX, 5 YEAR PARTS, 1 YEAR LABOR

(2 YEAR OPTIONAL ON LABOR)6 YEAR HEX, 5 YEAR PARTS, 1 YEAR LABOR

(2 YEAR OPTIONAL ON LABOR)6 YEAR HEX, 5 YEAR PARTS, 1 YEAR LABOR

(2 YEAR OPTIONAL ON LABOR)6 YEAR HEX, 5 YEAR PARTS, 1 YEAR LABOR

(2 YEAR OPTIONAL ON LABOR)

*Visit rinnai.us for details.

COMMERCIAL WATER HEATING SOLUTIONS COMMERCIAL PRODUCT LINEUP

Learn more about Rinnai high-performance Commercial and Residential Tankless Water Heaters, Hybrid Tank-Tankless Water Heaters, Boilers,

Vent-Free Fan Convectors and EnergySaver® Direct Vent Wall Furnaces at:

rinnai.us | rinnai.ca

©2016 Rinnai America Corporation. Rinnai America Corporation continually updates materials, and as such, content is subject to change without notice. Local, state, provincial, federal and national fuel gas codes must be adhered to prior to and upon installation.

Rinnai America Corporation • 103 International Drive, Peachtree City, GA 30269

1-800-621-9419 • rinnai.us

R-BU-CWH-E-01 1/2017