Digital business transformation in operation(s)
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Transcript of Digital business transformation in operation(s)
Companies are like the tower of Babel
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Within every organization you have groups which have ;• Their own language, habits and bible. • Difficulty to understand each other and to share their deliverables.• Projects with incomplete or untraceable documented configurations.
Frank Luyckx
The business - ICT alignment issues;
1. Inflexible platform to integrate new cutting edge technologies
2. Increasing time to market of new products and services
3. Business takes control of the project portfolio, budget and shadow cloud solutions
4. Limited ICT involvement in operational
DeliveryDelivery managementmanagement complexitycomplexity
Current issues of the CIO ( Capgemini landscape report )
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Capgemini Capgemini landscapelandscape reportreport
The ICT maintenance related issues;
1. Lack of documentation and detailed knowledge of support
2. Application instability / maintainability and associated risk for the business
3. Limited data quality, data standards, data integration and data security
4. Top management pressure to reduce the costs of the ICT maintenance
4. Limited ICT involvement in operational excellence and cost cutting initiatives.
Frank Luyckx
Solution; Synergy (integration) of multiple industry standards
E2E Performance Management
E2E Enterprise
Architecture
Business Model
Innovation
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E2E OrganizationManagement
E2E Solution
ManagementE2E Template
Operations
Frank Luyckx
Seminar; Business Transformation in operation(s) ‘use cases’
Process modelBusiness modelPerformance model Operating model
E2E Performance Management
Business Model
Innovation
E2E Enterprise
Architecture
5 Quality model
Architecture model
Template model
Project model
Organization model
Reporting model
Integration model
Business controls model
Management Architecture
E2E Solution
Management
E2E OrganizationManagement
Governance
Models
E2E Template
Operations
Frank Luyckx
New projects & innovations
Replace IT capabilities
Application ServicesIntegrate & rationalize infrastructure
Advanced Delivery ManagementAlign organization and agree on standards
30%
48%
Business (model) innovations for Business Transformation New projects
& innovations
Expand IT capabilities
Operations &
maintenance
22%
Operations &
maintenance
More focus on new projects and business innovations !!
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capabilitiesIntegrate & rationalize infrastructure layers
capabilities
1. Agile business and ICT support by an integrated platform in which the business model is aligned with the enterprise architecture and reporting organization.
2. Reduced TCO by an integrated single source of truth to facilitate aplication rationalization, ERP roll-outs, reorganisations and mergers and acquisitions.
3. Improved profitability by a business model cockpit to analyze business innovations and reduce the E2E process costs.
4. Optimized OPEX and CAPEX by an collaborative goverance team to integrate information management and project portfolio management.
Frank Luyckx