December 9, 2014 Manager’s Report Agenda Indian Hills – Golf Pro Shop/Golf Maintenance, Josh...

December 9, 2014 Manager’s Report AgendaIndian Hills –Golf Pro Shop/Golf Maintenance, Josh LittleTop of the Rock, Clint StevensMarina, Sheryl PaxtonUtilities, John TyerRecreation, Ann HelmbeckNewspaper, Dan FeuerAccounting, Rocky NicklesOwner Services, Sharon BooneGeneral Manager, Paul Wellenberger

Indian Hills Pro Shop & Maintenance

Accomplishments: We have added a golf tourney for next year that we have not had. We are having a huge end of the year sale at the golf shop. Maintenance has been removing leaves from the course. Plans: We are planning to begin some tree removal in January. Issues: None at this time.

PRO SHOP

REVENUE EXPENSES DUES ALLOC GAIN OR (LOSS)(15,000)(10,000)

(5,000)0

5,00010,00015,00020,00025,00030,00035,000 31,668

21,710

(9,035)

923

PRO SHOP M-T-D

REVENUE EXPENSES DUES ALLOC GAIN OR (LOSS)(100,000)

(50,000)

0

50,000

100,000

150,000

200,000

250,000 232,909

175,992

(76,734)

(19,817)

PRO SHOP Y-T-D

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct0

5000100001500020000250003000035000400004500050000

PRO SHOP REVENUE BY MONTH

Previous 12 Mos

Current 12 Mos


5000

10000

15000

20000

25000

PRO SHOP EXPENSES BY MONTH

Previous 12 Mos

Current 12 Mos

GOLF MAINTENANCE


05,000

10,00015,00020,00025,00030,00035,00040,00045,000

-

39,252 38,889

(363)

GOLF MAINTENANCE -MONTH

REVENUE EXPENSES DUES ALLOC GAIN OR (LOSS)0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

500,000

300

431,265 435,679

4,714

GOLF MAINTENANCE Y-T-D


10000

20000

30000

40000

50000

60000

GOLF MAINTENANCE EXPENSES BY MONTH

Previous 12 Mos

Current 12 Mos

Top of the Rock

We have had a few Christmas parties. They have gone well.

We served 105 for Thanksgiving. Everyone seemed to enjoy it and have a good time. Several people asked for recipes on several different items.

The Christmas decorations and trees have been put up.

The Department of Health inspector came by, and we passed. He mentioned we needed to get the floor in the dry storage repaired. It has become hard to clean.

We still have a few parties booked for the rest of the year.

We acquired a new party this year. The Wyndham group is having a sit down dinner for about 60.

We have been receiving more positive feedback from guests.

TOP OF THE ROCK


(10,000)

0

10,000

20,000

30,000

40,000

50,000

15,445

37,736

8,829

(13,462)

TOTR M-T-D


(50,000)

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

140,827

327,040

124,782

(61,431)

TOTR Y-T-D


5,000

10,000

15,000

20,000

25,000

30,000TOTR REVENUE BY MONTH

Previous 12 Mos

Current 12 Mos


10000

20000

30000

40000

50000

60000

70000

TOTR EXPENSES BY MONTH

Previous 12 Mos

Current 12 Mos

Marina – October/November 2014

Accomplishments• Financials are staying firm with the bottom line being

roughly an $8,000 improvement over last year and almost $1,000 better than budget for October, and trending that way for November

• Filled all but one slip from 17 vacancies – last year there was a $10,000 drop from October to November in deferred revenue for annual slips

• Fighting/Capturing our otter issues• Gas lines replacement mostly completed• Begun store renovations/rearranging• Begun merchandise orders for next year• Staff fire safety training complete• Corrected multiple NorthStar billing/account errors• Scheduled special cruises & shuttles for Thanksgiving

and had over 130 participate compared to 40 last year

• Sent initial request for additional slips to the Corp

Plans• Continue facility maintenance• Merchandise Orders • Store “remodel” and

bathroom remodel• Parking Plan for Corp• Burger Barge Preparation• Begin boat/jet ski orders

Website Plans• Content to Erin on Website• Content to Erin for Mobile Site

Issues• Belle of the Bay – one motor

may be on its last leg

MARINA


10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

60,589 67,888

8,064 765

MARINA


200,000

400,000

600,000

800,000

1,000,000

1,200,000

977,939 956,082

21,590 43,447

MARINA Y-T-D


50000

100000

150000

200000

250000

300000

MARINA REVENUE

Previous 12 Mos

Current 12 Mos


20000

40000

60000

80000

100000

120000

140000

160000

180000

200000

MARINA EXPENSES

Previous 12 Mos

Current 12 Mos

DECEMBER 2014 PUBLC WORKS REPORT

ACCOMPLISHMENTS

ADMINISTRATION• Replaced Banners / Repaired Lights at Main Entrance• Move Cabinets / Picked up old ceiling tiles

CLUB CONDOS• Repaired Door / blinds

CONFERENCE CENTER• Chipped brush• Delivered / Removed barricades, Flags and Banners for Oktoberfest

IHCC• Moved display cabinet to Museum storage• Replaced bulbs• Repaired parking lot lights

IHCC (con’t)• Unclog toilets• Replaced electrical outlet• Installed door stoppers

Indian Hills Golf Pro Shop• Worked on and installed new signs• Replaced toilet

Marina• Picked up FISH purchase, located at Marina• Removed old gas lines / Installed new ones• Unload marine engine

RECREATION• Cover MR Pool for winter• Insulate Kiddie Pool pump room at BayView Pool

BUSH HOG ROWMockingbird, East Cliff, Indian Hills, Green Hill, Deer Run, Pine Knot Drive, Oak Ct, Ridgeline, Cambridge, Forrest, Forrest Vale, Hickory Lane, Hickory Drive, Glenwood DR, Lake Country, Robinhood Loop

COLD PATCHWebster Way, Merryway, Cliffside, Mt. Ranch, Maddox, Davis Special, Hamilton Cove Parking

Plans• Install Wayfinder signs at Main Entrance• Install new lighting at Main Entrance• Find a home for the “ground glass” we need the space

Issues• None at this time

PUBLIC WORKS


10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

55,378

68,707

34,614

21,285

PUBLIC WORKS


0

200,000

400,000

600,000

800,000

1,000,000

705,586

936,892

198,790

(32,516)

PUBLIC WORKS Y-T-D


20000

40000

60000

80000

100000

120000

140000

PUBLIC WORKS REVENUE

Previous 12 Mos

Current 12 Mos


20000

40000

60000

80000

100000

120000

140000

160000

PUBLIC WORKS EXPENSES

Previous 12 Mos

Current 12 Mos

December 2014 Wastewater Report

Accomplishments• Replaced the digester aeration header pipe• Repaired/welded up rusted out areas of the Hamilton Hills WWTP• Switched over “Bull Run” valves• All equipment oil changes completed

Plans• Complete installation of generator at Lynn Creek WWTP• Replace manholes• Review Hamilton Hills WWTP solutions• Estimate cost of removing Mobile Home Liftstation

Issues. TNTC

WASTE WATER


0

20,000

40,000

60,000

80,000

100,000

79,132 85,964

(6,917)

(13,749)

WASTEWATER M-T-D


0

200,000

400,000

600,000

800,000

1,000,000 899,564 866,297

(29,449)

3,818

WASTEWATER Y-T-D

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct0.00

20,000.00

40,000.00

60,000.00

80,000.00

100,000.00

120,000.00

140,000.00

WASTEWATER REVENUE

Previous 12 Mos

Current 12 Mos

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct0.00

20,000.00

40,000.00

60,000.00

80,000.00

100,000.00

120,000.00

WASTEWATER EXPENSES

Previous 12 Mos

Current 12 Mos

RECREATIONACCOMPLISHMENTS: 1. Very Successful Halloween Carnival & Pumpkin Alley (300+

kids & parents)2. Bus Trips (2 Little Rock)3. Budget Research & Planning for 20154. Several Meetings with Tennis/Swimming Pool Contractors5. Winterized BayView Pool, Hamilton Cove & MR pool (added

more insulation to BV pool equipment)6. Winterized Woodland Mead Park & moved equipment to

Recreation Office & Hart Center for Winter Rental7. Mini Golf Income up 8% in 2014

RECREATION

PLANNING: 1. Implementing budget financial plan2. Planning Disc Golf Pro Tournament (March 14); Easter Egg

Hunt; Bloomin’; and July 4th Festivities3. Move forward with building tennis revenue, programs &

tournaments4. Retail Sales Planning & Ordering for Spring & Summer

Season5. Work out dynamics of new Racquet Club & B/V Pool 6. Security planning for Pools & other Recreation Amenities

(cameras etc.)7. Market Bus Usage for Spring/Summer Season

ISSUES: 8. None at this time.

RECREATION

REVENUE EXPENSES DUES ALLOC GAIN OR (LOSS) -

5,000

10,000

15,000

20,000

25,000

30,000

3,270

24,039 25,634

4,865

RECREATION - MONTH


50,000

100,000

150,000

200,000

250,000

300,000

350,000

58,600

287,012

232,831

4,419

RECREATION Y-T-D

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

-5000

0

5000

10000

15000

20000

Recreation Revenue by Month

Previous 12 MosCurrent 12 Mos


5000

10000

15000

20000

25000

30000

35000

40000

45000

Recreation Expenses by Month


Fairfield Bay NewsOctober & November 2014

Accomplishments Sales have increased with the addition of Jonathan The Black Friday Tab insert was a success with a profit

Plans Currently working on a Shop Local Christmas Guide for

December with sales already going well

Issues None at this time

NEWSPAPER


2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

13,800 12,090 1,589 3,299

NEWSPAPER


(20,000)

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000122,505

107,008

(19,944)(4,447)

NEWSPAPER Y-T-D


5000

10000

15000

20000

25000NEWSPAPER REVENUE

Previous 12 Mos

Current 12 Mos


2000

4000

6000

8000

10000

12000

14000

16000

18000

NEWSPAPER EXPENDITURES

Previous 12 Mos

Current 12 Mos

Accounting DepartmentNovember 2014

ACCOMPLISHMENTS:1. Working with Northstar and staff to bring online the 2nd Northstar upgrade. 2. Worked with the TOTR Focus Group to initiate a server training program. One training session took place in

November. 3. Worked with Paul and others on the new Bay View Facility.

PLANS:1. Working with NS team to improve the computer billing system and the manual processes that feed the system. 4. Working with Tommy and the Auditors to improve the financial systems and the subsequent reporting. 5. Working with the TOTR Focus Group to strategize the next phase of the plan to make TOTR financially

successful. The next phase is to attract patrons to the restaurant that are not associated to golf. Also, continue training servers and kitchen staff, i.e. bartender training, portion control, food cost control, pricing, etc.

6. Realign staffing duties to best fit skill sets and function - ongoing. ISSUES: 7. Improving the computer and manual systems associated to timely and accurate statement generation.

ACCOUNTING


5,000

10,000

15,000

20,000

25,000

30,000

35,000

-

28,939 29,797

858

ACCOUNTING


0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

0

365,293347,414

(17,879)

ACCOUNTING Y-T-D


10000

20000

30000

40000

50000

60000

70000

80000

ACCOUNTING EXPENSES BY MONTH

Previous 12 Mos

Current 12 Mos

Owner Services

Accomplishments:Patsi and Karen continue to do their usual great job. Plans: Department is working closely with Rocky, Tommy and Northstar to make needed improvements to assure our members are receiving correct statements. Issues:None at this time.

OWNERS SERVICES


1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

-

6,450 7,225

775

OWNER SERVICES


10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

0

62,663

71,105

8,442

OWNER SERVICES Y-T-D


1000

2000

3000

4000

5000

6000

7000

8000

9000

OWNER SERVICES EXPENSES

Previous 12 Mos

Current 12 Mos

General Manager’s Report• Accomplishments

• Castle Ridge paving completed. Still has to be striped• Bay View site cleanup completed. Architectural work in progress and

on schedule• Initiated two capital projects that are long overdue

• Repair of Log Cabin museum• Improved lighting at main entrance

• Installed first 5 Wayfinder signs sets. Evaluating location concerns for 4 sets planned at front entrance.

• Additional winter snow equipment in place• Received Blue and You Foundation for a Healthier Arkansas grant

($33K)• Great progress on Wounded Warrior fishing barge. Motors donated by

fire department. Still need to raise about $20K and receive donated items

General Manager’s Report• Plans

• Bay View restaurant• Initiate the bid process for Bay View restaurant requirements• We need to name it- The Bay View Rec Plex?• Begin developing operational management plans

• Bay View site• Develop master site plan

• Landscaping• Additional pad to enlarge seating area nearest view• Gazebo seating area• Playground• Parking• Curb appeal

• Other insurance claims, fixes• Pump room• Furnishings

• Continue pursuit of bond issue to address road paving needs• Thank you all for your support and for getting involved to help Fairfield Bay.

Our town is better because of your efforts. 2015 will be a challenging and exciting year.

FFBCC

REVENUE EXPENSES GAIN OR (LOSS)0

200,000

400,000

600,000

800,000

1,000,000

1,200,000 1,090,679

362,382 728,297

FFBCC MONTH

REVENUE EXPENSES GAIN OR (LOSS)0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

5,023,302

4,278,164

745,138

FFBCC YEAR TO DATE


200,000

400,000

600,000

800,000

1,000,000

1,200,000

FFBCC Revenue by Month


Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct -

100,000

200,000

300,000

400,000

500,000

600,000

700,000

FFBCC Expense by Month


BAY VIEW


100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

677,693

2,196 3,524

679,021

BAY VIEW MONTH


100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

678,134

58,272 43,989

663,851

BAY VIEW Y-T-D


1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

BAY VIEW EXPENSES BY MONTH

Previous 12 Mos

Current 12 Mos

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct-100000

0

100000

200000

300000

400000

500000

600000

700000

800000BAY VIEW REVENUE BY MONTH

Previous 12 Mos

Series2

MARKETING


2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20

12,662

16,810

4,168

MARKETING


20,000

40,000

60,000

80,000

100,000

120,000

140,000

3,517

122,463130,891

11,945

MARKETING Y-T-D

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct

-1,000

-500

0

500

1,000

1,500

2,000

2,500MARKETING REVENUE

Previous 12 Mos

Current 12 Mos


5000

10000

15000

20000

25000

MARKETING EXPENSES

Previous 12 Mos

Current 12 Mos

ADMINISTRATION


(150,000)

(100,000)

(50,000)

0

50,000

100,000

150,000

200,000

250,000 225,527

35,334

(163,054)

27,139

ADMINISTRATION

REVENUE EXPENSES DUES ALLOC GAIN OR (LOSS)(2,000,000)

(1,500,000)

(1,000,000)

(500,000)

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000 2,198,968

395,109

(1,656,015)

147,844

ADMINISTRATION Y-T-D

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct-50000

0

50000

100000

150000

200000

250000

300000

ADMINISTRATION REVENUE

Previous 12 Mos

Current 12 Mos


10000

20000

30000

40000

50000

60000

70000

ADMINISTRATION EXPENSE

Previous 12 Mos

Current 12 Mos

SUBSIDIES


0

1,000

2,000

3,000

4,000

5,000

-

4,557 3,847

(710)

SUBSIDIES


0

10,000

20,000

30,000

40,000

50,000

0

44,688 44,150

(538)

SUBSIDIES Y-T-D


2000

4000

6000

8000

10000

12000

SUBSIDIES EXPENSE

Previous 12 Mos

Current 12 Mos

December 9, 2014 Manager’s Report Agenda Indian Hills – Golf Pro Shop/Golf Maintenance, Josh...

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