An introduction to Damco

Copenhagen, 07 October 2009

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The Damco world

1 Who is Damco

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What do we do for our customers

How do we differentiate ourselves

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Who is Damco

1 Who is Damco

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What do we do for our customers

How do we differentiate ourselves

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Who is Damco

Collaboration with carriers and thought leaders

Part of A.P Møller – Maersk Group

Global leader in forwarding and supply chain solutions

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Who is Damco

Strong delivery capability

Genuine innovation capability

High customer loyalty across highly demanding industries

Strong presence in emerging markets

Proven passion and commitment to our customers

Unique suite of systems and visibility solutions, supporting single shipment to supply chain management solutions

Consistently above 97% performance on KPIs

In 2008, 250 supply chain projects creating 117 mill USD savings for our customers

Servicing more than half of the Global Fortune 100 Companies

More than 97% retention with our top 150 customers over the last 3 years

More than half of our top 50 customers have been with us for more than 8 years

6.5 mill. EDI transactions/month; +500 partners; +1500 EDI maps; 1.2 mill. E-bookings & 14,000 shippers

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Our services

Supply chain management

Supply chain development

Warehousing & distribution

Ocean freight Air freight Landside services

From single shipment to supply chain management solutions

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Our global footprint

We are a top 10 global logistics provider

* Graphic does not illustrate exact location, mode, corridor or lane

More than 30 years experience

10,500 employees

3 bill USD company

Operates 1.3 Mill m2 warehouses

Lift 60,000 tons of air freight

Move 2,5 Mill TEU

275 offices in 100 countries

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Strong presence in emerging markets

Our customers reach is extended by tapping into Damco’s unmatched local market knowledge and organisational strengths

With more than half of our employees operating in…

640 employees

8% of our revenue

Leading provider of reefer logistics services

Latin America

740 employees

8% of our revenue

Strong capabilities supporting aid and project cargo

Africa

540 employees

5% of our revenue

Leading service provider with strong capability for project cargo

South Asia

4.400 employees

26% of our revenue

Unmatched origin and vendor management processes for the major trade lanes

Asia

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Strong presence in emerging markets

Our customers reach is extended by tapping into Damco’s unmatched local market knowledge and organizational strengths

With more than half of our employees operating in…

200 employees

4% of our revenue

Strong capabilities in project and military cargo and a leader in the petrochemical industry

Middle East

3.200 employees

17% of our revenue

Leader in sea freight export logistics and biggest consolidator with over 250,000 m2 owned warehouse operations

China

NOTE TO PRESENTER: Select relevant regions

based on your audience. Note that China is

included in Asia as well as separate

xx employees

xx% of our revenue

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xx employees

xx% of our revenue

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Our customer segments

Reefer & Perishables

FMCG Electronics

Retail Industrial

Renewable Energy

Apparel

Aid CargoGovernment & Defence

ChemicalsDynamic

and varied industry coverage

Industry focused and customer driven

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Our customers

More than 10,000 forwarding customers and 500 supply chain management customers.

Reefer & Perishables

Retail Electronics FMCG Apparel

NOTE TO PRESENTER: List of customers can be adjusted depending on

audience

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Our customers

More than 10,000 forwarding customers and 500 supply chain management customers.

Industrial ChemicalsRenewable

EnergyAid Cargo Government

& Defence

NOTE TO PRESENTER: List of customers can be adjusted depending on

audience

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What do we do for our customers

1 Who is Damco

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What do we do for our customers

How do we differentiate ourselves

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Our services

Origin End customer

Ocean freight, air freight, landside services

Process and KPI management thought leading operational and unique IT infrastructure

Supply chain management, warehousing and distribution, supply chain design and optimisation

Systems providing visibility from single shipment to item level supply chain management

Forwarding

Process

Supply Chain

Visibility

From single shipment to supply chain management solutions

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Ocean Freight Forwarding

Full service solutions in more than 10,000 corridors worldwide

Extensive port network, providing daily departures out of hundreds of origins.

Complete service offering – integrating ocean freight with local transportation, customs brokerage and document handling.

Reliability above all - our personal attention and care, leveraging our size to ensure space, handling service changes and solving any logistical challenges

Services

Full-container loads working with several global carrier partners

Less-than-container loads with regular departures, fixed freight station closings and reliable transit times

Multi-country consolidation

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Air Freight Forwarding

The fastest and most flexible way to move goods

Extensive hub network with frequent departures and broad coverage

Using leading capacity carriers - integrating airfreight with local transportation, customs brokerage and document handling.

Flexibility above all - our personal attention and care, leveraging our size to ensure space, handling service changes and solving any logistical challenges

Services

Priority – next flight out

Standard – daily uplift

Economy – consolidation

Sea-Air & Air-Sea - airfreight multimodal services reducing cost and improving service speed

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Supply Chain Management

A team of experts dedicated to supply chain excellence

30 years experience in managing complex flow of goods, information and financials.

Process discipline and consistent reliability above 97% ensuring low variability and lower operating costs.

Sophisticated IT solutions to support end-to-end processes and visibility.

Key account management structure tailored to individual customer solutions

Services

Developing and implementing solutions - managing execution across multiple supply chain elements

Delivering visibility and information

Driving continuous improvements through supply chain development

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Our suppliers

Trusted network

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Understanding the customer perspective

Accelerated globalization - rapid changes to sourcing and consumption areas

Growing sustainability requirements Security challenges Cash constraints – needing to

reduce cash tied up in supply chain Increasing complexity

Improving Cash to cash cycles Order fulfillment efficiency and

availability Cost to serve visibility and accuracy Reducing co2 emissions and

dependency on oil price volatility Reducing operational costs Improving margins

Opportunities

Business trends

Reduced cash tied in supply chain Reduced Supply Chain variability Increased utilisation and flexibility Landed cost accuracy Reduced co2 emissions Reduced total supply chain costs Improving margins

Individually designed supply chains End-to-end visibility Process optimisation & exception

management Consolidation and multi-carrier,

multi-modal solutions SupplyChain CarbonCheck &

Dashboard

Damco solutions

Supply Chain Effects

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Reduces

Increases

Specialised Reefer Logistics Services

Reefer logistics capabilities improving your supply chain

Flexibility with carrier and transport options

Product availability Freshness & product shelf-life Customer service levels and satisfaction Increased margins

Service failures Product obsolescence Lost revenue and business due to delay in

delivery Exception management and supply chain

planning/coordination costs Environmental impact Reduce cost of goods sold

Organisation of experienced cold chain specialists that understand the particular dynamics of the frozen and perishables products industries

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Green supply chain

For our customers, we have documented and delivered solutions demonstrating that greener is usually cheaper:

Supply Chain Efficiency = Lower CO2 = Lower Costs

Environmental Performance

Responsible procurement

Supply chain carbon footprint

Collaborationand direction

Green product portfolio

We have an aspiration to be eco-efficient and build on our environmental heritage

Our 5 point eco efficiency

statement …

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How do we differentiate ourselves

1 Who is Damco

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3

What do we do for our customers

How do we differentiate ourselves

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Our customers’ views

Passion for Customers

Dedication to Service Delivery

Energised People

Differentiation

“We found that there was a business-to-business connection between us and Damco at the core purpose and values level. Damco really tried to understand our logistics needs better than anyone else, has been energetic, has brought innovative solutions, and also delivered unbeatable cost savings for us that will help us deliver our ‘buy for less’ promise to our customers.” Sourcing and Logistics Director, Retailer, UK

“There have only been a very few times where I have needed to contact you about anything. This means that everything is running monthly and causing me no problems.” Importer, Electronics, UK

“Very good business connection with customers. With Damco even small companies like us feel like we are very important customer to Damco.”

Importer, Hungary

“Great sales team. I always feel like a priority. Damco works very hard to meet our expectations.” Importer, USA

“Damco has an impeccable service delivery. With our previous provider, it was a ‘free-for-all’ for our vendors, with Damco we get exceptional process discipline and we can count on our ship and delivery windows.”Logistics Director, Retailer, USA

“Damco’s local presence and strength is what made the difference for us. Everyone you meet impress you and that is very important. The Damco Account Manager is just a natural part of our organisation.”

Supply Chain Manager, Exporter, Spain

NOTE TO PRESENTER:

Content can be adjusted depending

on audience

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Passion and commitment to our customers

Strong delivery capabilities

Presence and strength in emerging markets

Highest Customer retention in the industry

Unique systems and visibility solutions

Genuine innovation capability

Local strength at origins

Single organisation

Bias towards ocean-based solutions

Global reach, local relationships

Strong recruiting and internal development programmes

Our commitment to you

Global logistics. Individual solutions.

Passion for Customers

Dedication to Service Delivery

Energised People

Differentiation

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Q&A