Master of Science in Information Systems (MSIS) Degree Program Proposal

Offered through Self-Support Mode

CSU Degree Program Proposal Template

Please Note: Campuses may mention proposed degree programs in recruitment material if it is specified

that enrollment in the proposed program is contingent on final program authorization from the CSU Chancellor’s Office.

Approved degree programs will be subject to campus program review within five years after implementation. Program review should follow system and Board of Trustee guidelines (including engaging outside evaluators) and should not rely solely on accreditation review.

1. Program Type (Please specify any from the list below that apply—delete the others)

Self-Support New Program

2. Program Identification

a. Campus

Long Beach.

b. Full and exact degree designation and title (e.g. Master of Science in Genetic Counseling, Bachelor of Arts with a Major in History).

Master of Science in Information Systems.

c. Date the Board of Trustees approved adding this program projection to the campus Academic Plan.

January 18, 2013

d. Term and academic year of intended implementation (e.g. Fall 2013).

Fall 2014.

e. Total number of units required for graduation. This will include all requirements, not just major requirements.

30 units.

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f. Name of the department(s), division, or other unit of the campus that would offer the proposed degree major program. Please identify the unit that will have primary responsibility.

Department of Information SystemsCollege of Business Administration

g. Name, title, and rank of the individual(s) primarily responsible for drafting the proposed degree major program.

(by last name alphabetical order)Brown, Lori, Ph.D., Assistant Professor, Information Systems and Business CommunicationChen, Hongyu, Ph.D., Assistant Professor, Information SystemsChi, Robert, Ph.D., Professor, Information SystemsChung, H. Michael, Ph.D., Professor, Information SystemsKiang, Melody, Ph.D., Professor, Information SystemsLee, Sophie, Ph.D., Professor, Information SystemsLiu, Ying, Ph.D., Assistant Professor, Information SystemsMcElroy, Debbie, Lecturer, Information Systems and Business CommunicationMoshirvaziri, Khosrow, Ph.D., Professor, Information Systems and Quantitative ScienceNguyen, Thang, Ph.D., Professor, Information SystemsWang, Yu-Ming, Ph.D., Professor, Information Systems

h. Statement from the appropriate campus administrative authority that the addition of this program supports the campus mission and will not impede the successful operation and growth of existing academic programs.

(to be addedattached)

i. Any other campus approval documents that may apply (e.g. curriculum committee approvals).

CBA Graduate Programs Committee approved the proposed MSIS Degree Program on February 25, 2013.

j. Please specify whether this proposed program is subject to WASC Substantive Change review. The campus is required to either attach a copy of the WASC Sub-Change proposal or submit that document in lieu of the CSU proposal format.

Not applicable.

k. Optional: Proposed Classification of Instructional Programs (CIP) Code and CSU Degree Program Code

Campuses are invited to suggest one CSU degree program code and one corresponding CIP code. If an appropriate CSU code does not appear on the systemwide list at: http://www.calstate.edu/app/documents/HEGIS-CIP2000_102406.xls , you can search CIP 2000 at http://nces.ed.gov/pubs2002/cip2000/ to identify the code that best matches the proposed degree program. The Classification of Instructional Programs (CIP) is a National Center for Education Statistics (NCES) publication that provides a numerical classification and standard terminology for secondary and postsecondary instructional programs. The CSU degree program code (based

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on old HEGIS codes) and CIP code will be assigned when the program is approved by the Chancellor.

(to be added) 07021/11.0103

3. Program Overview and Rationale

a. Rationale, including a brief description of the program, its purpose and strengths, fit with institutional mission, and a justification for offering the program at this time. The rationale may explain the relationship between the program’s philosophy, design, target population, and any distinctive educational methods.

The Department of Information Systems at California State University Long Beach (CSULB) is proposing a Master of Science in Information Systems (MSIS). This proposed MSIS degree program is designed to provide students with advanced training and developing workplace skills highly valued by employers. This degree will provide students with core analytic and technical competencies, and it will also expose students to the business and interpersonal skills that will make its graduates competitive in the workplace. The curriculum will focus on four job skill categories: technical, business, analytical, and interpersonal. It is designed to provide training in each of these four areas to best prepare graduates for career success. For the purposes of this proposal, we refer to our proposed program as a Master of Science in Information Systems or MSIS.

An information system uses information technology tools to develop applications for organizational functions that support operations, management, and decision-making. Studies and education of an information systems focus on building knowledge and skills to develop such application; understanding the interaction between people, processes, data, and technologies; analyzing the impact on the organizational strategy and structure; and creating new technology-based business and management opportunities.

Purpose: The unique curriculum of the proposed MSIS will provide training in the scientific and analytical application of information technologies, tools, and analysis. This training will prepare students for careers in information systems and management in such diverse fields as environmental, community or business consulting, research management, public policy, and government sector work including community policing, urban planning, and health care.

Content Knowledge and Skills:The CSULB MSIS program graduates will have

In-depth knowledge of how current and emerging hardware and software work and are used by organizations to make them more efficient and effective, enhance customer and supplier intimacy, improve decision-making, achieve competitive advantage, and ensure sustainability.

An ability to take a leadership role in the design, implementation, and enhancement of information systems and to collaborate with other business professionals to ensure information systems meet business goals and address management problems.

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An ability to recognize fast changing business environments, create value-added opportunities through innovation, application of disruptive technologies, business transformation, and technology venture.

Strengths: The proposed program responds to the global, national, regional and local needs for a well-trained, technologically adept workforce. Particularly, this program addresses the needs of businesses in a changing California economy. Our program has been designed in response to an extensive review of existing masters and certificate-level training programs in information systems and management. Existing programs vary in time commitments for completion, number of required courses, delivery mechanisms such as face-to-face, distance learning, and combinations of the two, and program costs. In response to this research, we have developed a curriculum that integrates the successful components of these different approaches. The program includes a blend of analytic Information Systems courses with business/interpersonal courses, a 12-month to completion time, an applied capstone project, and industry cooperation and collaboration.

The proposed MSIS program is designed to address the needs of individuals, with or without any IS background (e.g. science, engineering, and math, etc.), who want to enhance their knowledge and skills in Information Technologies. Both will gain knowledge and skills on advanced systems theory and applications, information technology implementation, organizational process reengineering, data acquisition, security and quality assurance, among others.   These topics are different from IS undergraduate materials in their depth, coverage, and scope. In particular, the Master Program has special focus to bring relevant industry practice and current technology applications to our graduate level courses.

 For example, computer programming languages change rapidly and vary widely depending on task domains (Top Ten Programming Languages, IEEE Spectrum, 2011).    An MSIS course that we propose would cover programming languages for knowledge and skills to develop enterprise, distributed, or service oriented systems, which are not normally found in undergraduate programming language courses.  We do not expect IS undergraduate programming language materials to overlap with the MSIS course contents, nor will it hinder the progress of those who do not have such background. Another example involves the Systems Analysis and Development course, where the graduate level course focuses particularly on process analysis and re-engineering.   Both IS majors and non-IS majors will be equally exposed to these challenging materials.

 The CSULB MSIS program will be an intensive 12-month full-time applied training program with an additional focus on the business-related skills required for success in the work environment. Courses have been selected to target identified core competencies required of the information systems workforce which include technical, analytical, business and interpersonal skills.

Justification: The proposed program will provide additional specialized training in applied IS or business practices such as project management and ethical awareness that students need in the workplace. These specialized curricula demand coursework from experts both within the information systems department at CSULB and in other specialized fields. Additionally, a culminating applied project experience will prepare students in the development and management of Information Technology projects. A successful IS professional requires certain advanced analytical capabilities that are rooted in a solid understanding of IS concepts and specific IS tools and techniques. At the same time, this skill base must be combined with business and interpersonal competencies. By combining these two streams – analytic and

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business/interpersonal skills – students will complete the program as well prepared IS professionals.

Fit with Institutional Mission: The proposed MSIS provides an expanded educational opportunity in the area of information science and management, and will graduate students with a highly valued degree. The MSIS program is aligned with the CSULB commitment to provide highly valued graduate educational opportunities through superior teaching, research, creative activity and service to the community and beyond.

Relationship between the program’s philosophy, design, target population, and any distinctive educational methods: The MSIS program integrates specialized workforce-oriented educational, research, and professional activities. The coursework targets technical and analytical skills, as well as courses that orient and expose students to business, and professional experiences. Training in ethical practices is essential to our curriculum. We have designed courses that will integrate ethics across the curriculum and integrate research that is ongoing in the IS professional community in order to enhance awareness of ethical issues associated with IS technologies and their application.

Distinctive educational methods: The MSIS program will offer students with solid knowledge and skills in Information Technology and teamwork skills. Team skills are highly valued in the workplace. Research demonstrates that organizational skills such as teamwork, experience in planning and leading projects, and the presentation of results both orally and in written format are critical for success in the workplace. Much of the work in organizations takes place in the context of teams. Training students to operate effectively as a member of a team is important for success in their careers. Individuals who work closely on projects develop synergy and camaraderie, and we expect to build on this experience and develop this type of energy among MSIS students by providing an atmosphere that will foster a positive interaction among all participants.

b. Proposed catalog description, including program description, degree requirements, and admission requirements. For master’s degrees, please also include catalog copy describing the culminating experience requirement(s).

Master of Science in Information Systems (MSIS)

Catalog Description:

The Master of Science in Information Systems (MSIS) is designed to address the needs of a well-rounded Information Systems workforce needed in the global economy. This program provides training in advanced technical, managerial, and analytical techniques with a focus on interpersonal and business skills.

Program Prerequisites:

Admission decisions are based on consideration of the applicant’s previous academic record, statement of purpose, resume, letters of recommendation, and performance on admission and English proficiency exams:

A bachelor’s degree from an regionally accredited university. Minimum GPA of 2.5 in the last 60 semester60-semester units attempted and good

standing at the last college attended. A statement of purpose

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A recent resume Two letters of recommendation

For domestic applicants, a minimum score of 4.0 or higher on on the writing portion of the GMAT/ GRE

writing portion is required of all applicants to satisfy the Graduate Writing Assessment Requirement (GWAR) fro for admission to the University.  If domestic students have scores of 3.5 on the GMAT or GRE writing portion, they should meed meet the GWAR requirement by the end of during the first semester of their study. Note that graduate students who have previously received degrees from accredited colleges and universities in the United States or  received degrees from an accredited non-US institution located in a country where English is a primary language of communication have satisfied the GWAR and are not required to complete additional assessment.

Note that graduate students who have graduated from a CSU have satisfied the GWAR and are not required to complete additional assessment.

For International applicants, a minimum score of 4.0 or higher on the writing portion of GMAT/ GRE writing portion is required by the Center for International Education (CIE) to waive the TOEFL requirements and satisfy the Graduate Writing Assessment Requirement (GWAR) for admission to the University.  If they score a minimum of 3.5, they must take the TOFEL.  ITOEFL. In this case, International applicants must score 80 (or 550 paper-based) or higher on the TOEFL to satisfy the CIE language requirement. Scores of 3.0 or lower will not be admitted to the University. 

International students should contact the Center for International Education (CIE) or the College of Business Administration Graduate Programs Office for deadlines or other University admission related questions.

A satisfactory score is required on either the Graduate Management Admission Test (GMAT) or the Graduate Record Exam (GRE) that demonstrates balance between verbal and quantitative skills and ability.

Although there is no prerequisite coursework, students who performed reasonably well in quantitative courses (e.g. math, statistics, sciences, or engineering) are more likely to be successful in many of the courses in the program.

General University requirements:

Satisfactory completion of 30 units of approved graduate courses with a GPA of 3.0 or better.

Applicants who are admitted to the program will be subject to the university’s Graduation Writing Assessment Requirement (GWAR). All entering students are required to take the GWAR Placement Exam (GPE), except students who have previously (1) received degrees from accredited colleges and universities in the United States; or (2) received degrees from an accredited non-US institution located in a country where English is a primary language of communication; or (3) achieved a score of 4.0 or higher on the writing portion of the GMAT or GRE.

Completion of the IS 699 Capstone course with a grade of “B” or better Compliance with all other university graduatione requirements

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Program Course Requirements:

REQUIRED (18 units)IS 601 Quantitative Methods for Managerial Decision MakingIS 602 Management of Information SystemsIS 6540 Business Application ProgrammingIS 6580 Database Management SystemsIS 6585 System AnAnalysis and DesignIS 65995 Information Systems Project

ELECTIVES (select 12 units from)IS 6520 Spreadsheet ModelingIS 5531 Professional CommunicationIS 6545 Internet ApplicationIS 6550 Business TelecommunicationsIS 6556 Information Systems Security and AssuranceIS 6557 Wireless Systems and Mobile ApplicationsIS 6564 Network Modeling and SimulationIS 6570 Business IntelligenceIS 6581 Advanced Database ManagementIS 6582 Enterprise SystemsIS 6583 Advanced Business ProgrammingIS 6584 Electronic Commerce

Description of Culminating Project:

The proposed master program requires an integrated capstone course, IS 65995 Information Systems Project. This capstone course satisfies the culminating experience of Title 5, California Code of Regulations. This course requires the student to demonstrate comprehensive understanding of managing and developing an actual information system. Producing consistent information systems successfully requires substantial knowledge and skills in the areas of people, product, process, and technology. This course is designed to enable students to learn successful field-tested approaches to planning, executing, and managing comprehensive information systems projects. Opportunities are provided for acquiring and practicing software project management, requirements analysis, system design and prototype construction. Students are to practice, both inside and outside of the class, positive workplace behaviors and supportive teamwork values. A hands-on semester-long comprehensive project and oral presentation is required by this course.

A grade of “B” or better is required to pass this course. Failure to achieve at least a “B” grade will necessitate the student to retake the course with the subsequent cohort. This requirement operates independently of the student’s overall GPA.

4. Curriculum

a. Describe the goals for the (1) program and (2) student learning outcomes. Program goals are very broad statements about what the program is intended to achieve, including what kinds of graduates will be produced. Student learning outcomes are more specific statements that are related to the program goals but that more narrowly identify what students will know and be able to do upon successful completion of the program.

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(1) Program Goal. The goal of the Master of Science in Information Systems is to meet the growing needs for advanced technical and managerial workforce in the field of Information Systems. Information Systems have become strategically important in modern organizations. This program will provide a unique blend to develop both managerial and technical skills.

Six program goals are identified:Goal #1-Critical thinking & problem solving skillsGoal #2-Business ethicsGoal #3-Interpersonal, leadership, & team skillsGoal #4-Business functionsGoal #5-Quantitative & technical skillsGoal #6-Domestic & global environment

(2) Student Learning Outcomes. Student learning outcomes are demonstrated by meeting the following learning goals:

1-Critical Thinking & Problem Solving Skills. Students will be able to demonstrate conceptual learning, critical thinking, and problem-solving skills.2-Ethics. Students will be able to demonstrate awareness and knowledge of social responsibility, ethical leadership, and citizenship issues in the local, regional and world communities.3-Interpersonal, Leadership & Team Skills. Students will be able to demonstrate interpersonal and leadership skills for working in a dynamic and diverse world, both independently and in a team environment.4-Business Functions. Students will be able to demonstrate understanding of all business functions, practices and related theories and be able to integrate this functional knowledge in order to address business problems.5-Quantitative & Technical Skills. Students will possess quantitative and technological skills enabling them to analyze, interpret, and communicate business data effectively and to improve business performance.6-Domestic & Global Environment. Students will be able to demonstrate knowledge of today’s dynamic business environment (e.g., legal, regulatory, political, cultural, and economic), especially the links between our region and global business.

b. Include plans for assessing Program Learning Outcomes or Goals and Student Learning Outcomes.

c. Creating a comprehensive assessment plan addressing multiple elements, including strategies and tools to assess Student Learning Outcomes directly related to overall Program Learning Outcomes or Goals, is a key component of program planning. Constructing matrices that show the relationship between all assessment elements, is one way to display assessment plans. Mapping student learning outcomes, the courses where they are found and indicating where course content related to the learning outcomes is Introduced, Developed, and Mastered at an advanced level present a comprehensive picture of program assessment. This will insure all Student Learning Outcomes that are directly related to overall program goals are assessed across the curriculum and at the appropriate times.

(Please see the curriculum map and assessment matrices found in the TIPS document to assist in responding adequately to this section).

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Table 1. Core Courses and Learning Goals

LEARNING GOALSIS 601Quant

MethodDecision Making

IS 602Mgmt of

InformationSystems

IS 6540Business

ApplicationProgrammi

ng

IS 6580DatabaseMgmt Sys

IS 6585Sys

Analysis and Design

IS 65995Info Sys

Project

1-Critical Thinking & Problem Solving skills X X X X X X

2-Business Ethics X X X3-Interpersonal, Leadership, & Team Skills X X X X

4-Business Functions X X X5-Quantitative & Technical Skills X X X X X X

6-Domestic & Global Environment X X X

The proposed program has developed an Assessment Process to ensure continuous improvement and maintenance of program quality. To start with, a Standard Course Outline (SCO) has been developed for each course in the program. Each SCO specifies learning objectives and assessment methods. Analysis shows that students will be meeting all learning goals upon completion of the program. Specially, critical thinking & problem solving skills and quantitative & technical skills are reinforced throughout the entire curriculum. Business ethics, interpersonal, leadership, & team skills, business functions, and domestic & global environment are each reinforced in at least three core courses.

According to AACSB, each learning goal should be assessed twice for every five years. An assessment calendar is developed as the following:

Table 2. Assessment Calendar

Goal #1-Critical

Thinking

Goal #2-Ethics

Goal #3-Interpersona

lLeadership

Team

Goal #4-BusinessFunction

Goal #5-Quant

Technical

Goal #6-Domestic

Global

Cohort 1

Fall 2013   IS 602  IS 602   IS 602Spring 2014            

Summer 2014  IS 65995  IS 65995 IS 65995

Cohort 2

Fall 2014 IS 602  IS 602   IS 602Spring 2015            

Summer 2015  IS 65995  IS 65995 IS 65995  

Cohort 3

Fall 2015   IS 602  IS 602   IS 602Spring 2016            

Summer 2016  IS 65995  IS 65995 IS 65995

Cohort 4

Fall 2016 IS 602  IS 602   IS 602Spring 2017            

Summer 2017  IS 65995  IS 65995 IS 65995  

Cohort 5

Fall 2017   IS 602  IS 602   IS 602Spring 2018            Summer 2018 IS 65995   IS 65995   IS 65995

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In each fall semester, an assessment test of learning goals #2-Ethics, #4-Business Functions, and #6-Domestic & global environment will be conducted in IS 602 to understand the learning outcome. Every summer, an assessment of learning goals #1-Critical thinking, #3-Interpersonal, leadership & team, and #5-Quantitative & Technical skills will be conducted in IS 65995. An assessment rubric will be designed to measure and assess each learning goal.

Each assessment determines the following:

Exceed Expectation: Percent of students who exceed the expected assessment standardMeet Expectation: Percent of students who meet the expected assessment standardBelow Expectation: Percent of students who are below the expected assessment standard.

According to AACSB, it is expected that the percentage of students who exceed and meet expectations to be 70% or greater of all students. If such a benchmark is not met, a plan to improve student learning outcome and to “close the loop” should be developed and implemented.

c. Indicate total number of units required for graduation.

The total number of units to graduate is 30.

d. Include a justification for any baccalaureate program that requires more than 120-semester units or 180-quarter units.

Not applicable.

e. If any formal options, concentrations, or special emphases are planned under the proposed major, identify and explain fully. Optional: You may propose a CSU degree program code and CIP code for each concentration that you would like to report separately from the major program, if the option is approximately equivalent to a degree currently listed on the CSU application-booklet degree program table. If you do not find an appropriate CSU degree program code at: http://www.calstate.edu/app/documents/HEGIS-CIP2000_102406.xls , you can search CIP 2000 at http://nces.ed.gov/pubs2002/cip2000/ to help identify the code that best matches the proposed curriculum.

Not applicable.

f. List all requirements for graduation, including electives, for the proposed degree program, specifying catalog number, title, total units required for completion of the degree, major requirements, electives*, and prerequisites or co-requisites (ensuring there are no “hidden prerequisites that would drive the total units required to graduate beyond the total reported in 4c above). Include proposed catalog descriptions of all new courses.

There are 6 required courses (18 units) which are designed to provide foundation skills and knowledge for the program.

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Table 3. Required courses (All graduate level)Catalog Course Title Units Prerequisites NewIS 601 Quantitative Methods for Managerial Decision Making 3 Graduate standingIS 602 Management of Information Systems 3 Graduate standingIS 6540 Business Application Programming 3 X

IS 6580 Database Management Systems 3 IS 602IS 6585 System Analysis and Design 3 IS 602 X

IS 65995 Information Systems Project 3 IS 6585 X

The following new courses will appear in AY 2013-14 catalog.

Course Number: IS 6540Title: Business Application ProgrammingPrerequisites: Graduate StandingIntroduce Object-oriented programming concepts and constructs. Analyze, design, and implement Windows-based business applications that fully utilize the Graphical User Interface tools and techniques. Develop a fully functioning enterprise information system that utilizes advanced programming techniques for interacting with the database.

Course Number: IS 6585Title: System Analysis and DesignPrerequisites: Graduate Standing, IS 602Introduction to current and emerging practices, concepts, and methodologies of systems analysis and design. Requirements analysis, business process modeling, conceptual and physical design, systems implementation and maintenance, project management and teamwork, roles and responsibilities of systems analysts.

Course Number: IS 65995Title: Information Systems ProjectPrerequisites: Graduate Standing, IS 6585Theories and practice in managing large scale information systems projects. Issues include cost estimation, personnel management, requirement analysis, system design methods, quality control of software projects, system validation, and configuration management. A grade of “B” or better is required for this capstone course.

Students are required to take 4 elective courses (12 units) from the following list of elective courses. The program strives to bring leading edge content and technologies into the classroom, which is evident in our advanced and diverse class offerings.

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Table 4. Elective Courses (All graduate level)

Catalog Course Title Units Prerequisites NewIS 6520 Spreadsheet Modeling 3 IS 601 XIS 5531 Professional Communications 3 Graduate Standing XIS 6545 Internet Application 3 IS 602IS 6550 Business Telecommunications 3 IS 602

IS 6556 Information Systems Security and Assurance 3Graduate Business Standing X

IS 6557 Wireless Systems and Mobile Applications 3 IS 6540 XIS 6564 Network Modeling and Simulation 3 IS 601IS 6570 Business Intelligence 3 IS 601 XIS 6581 Advanced Database Management 3 IS 6580 XIS 6582 Enterprise Systems 3 IS 6540 XIS 6583 Advanced Business Programming 3 IS 6540 XIS 6584 Electronic Commerce 3 IS 602

The following new courses will appear in AY 2013-14 catalog except IS5531 that will be submitted later.

Course Number: IS 6520Title: Spreadsheet ModelingPrerequisites: Graduate Standing, IS 601Advanced topics in spreadsheet tools and techniques, such as advanced functions, solver and curve fitting. To model and solve business problems in optimization, forecasting, customer profitability, customer loyalty and online reviewer behavior.

Course Number: IS 531Title: Professional CommunicationsPrerequisites: Graduate StandingSkills and technologies related to the assessment, strategic planning, development, implementation, and evaluation of effective communication in the business and professional setting.

Course Number: IS 6556Title: Information Systems Security and AssurancePrerequisites: Graduate standing Foundation and applications of information security and assurance. Principles and methodologies of security risk and assessment. System protection and design, cryptography, and hardware and software tools. Assurance and management control. Security plans and policies. Integrated Project.

Course Number: IS 6557Title: Wireless Systems and Mobile ApplicationsPrerequisites: Graduate standing, IS 6540Topics include technical and business aspects of wireless networking and mobile applications to support business operation and business management. Mobile application framework, mobile application design and development, human interface design, and current technology issues.

Course Number: IS 6570Title: Business IntelligencePrerequisites: Graduate standing, IS 601

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Extract useful information (business intelligence BI) from large volumes of data or Internet using BI software. Theories and applications in business intelligence, and business analytics. Topics include recommender system, collaborative filtering, web text mining, social network analysis, advance customer analytics.

Course Number: IS 6581Title: Advanced Database ManagementPrerequisites: Graduate Standing, IS 6580Advanced topics in database management. Enterprise data needs, analysis and design. Development and management of complete database management system applications. Administration of large scalelarge-scale enterprise database. Latest issues and trends in database technologies.

Course Number: IS 6582Title: Enterprise SystemsPrerequisites: Graduate standing, IS 6540Advanced theories and application of enterprise systems. Understanding, design, and development of major business processes in enterprise systems. Issues and management of enterprise systems adoption. Enterprise systems configuration and customization. Lectures, hands-on, and case studies.

Course Number: IS 6583Title: Advanced Business ProgrammingPrerequisites: Graduate standing, IS 6540Advanced topics in business application development. Emphasis on design and development of applications to improve business operation and new business models. Topics include business process analysis, application design, application development, human interface design and current technical issues

g. List of any new courses that are: (1) needed to initiate the program and (2) needed during the first two years after implementation. Include proposed catalog descriptions for new courses. For graduate program proposals, identify whether each course is a graduate-level or undergraduate-level offering.

Table 5. New Courses (All are graduate level)Catalog Course Title Units PrerequisitesIS 6520 Spreadsheet Modeling 3 IS 601IS 5531 Professional Communication 3 Graduate StandingIS 6540 Business Application Programming 3 Graduate Business StandingIS 6556 Information Systems Security and Assurance 3 Graduate Business StandingIS 6557 Wireless Systems and Mobile Applications 3 IS 6540IS 6570 Business Intelligence 3 IS 601IS 6581 Advanced Database Management 3 IS 6580IS 6582 Enterprise Systems 3 IS 6540IS 6583 Advanced Business Programming 3 IS 6540IS 6585 System Analysis and Design 3 IS 602IS 65995 Information Systems Project 3 IS 6585

h. Attach a proposed course-offering plan for the first three years of program implementation, indicating, where possible, likely faculty teaching assignments.

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Table 6. Proposed Course-offering Plan for Year One through Three

Semester Course

Faculty who are likely tolikely to teach

Cohort/Year 1

Fall IS 601 Quantitative Methods for Managerial Decision Making Moshirvaziri; Kiang

  IS 602 Management of Information Systems Chung; Chi; Liu  IS 6540 Business Application Programming Kiang; LiuSpring IS 6580 Database Management Systems Lee; Kiang; Liu

  IS 6585 System Analysis and Design Chung; Kiang; Thomason

  Elective-1 Spreadsheet Modeling Chen; Moshirvaziri  Elective-2 Network Modeling and Simulation MoshirvaziriSummer Elective-3 Wireless Systems and Mobile Applications Liu  Elective-4 Electronic Commerce Chi; Chung  IS 65995 Information Systems Project Sahebjame; Lee

Cohort/Year 2

Fall IS 601 Quantitative Methods for Managerial Decision Making Moshirvaziri; Kiang

  IS 602 Management of Information Systems Chung; Chi; Liu  IS 6540 Business Application Programming Kiang; LiuSpring IS 6580 Database Management Systems Lee; Kiang; Liu

  IS 6585 System Analysis and Design Chung, Kiang; Thomason

  Elective-1 Business Intelligence Chen; Chung; Moshirvaziri

  Elective-2 Business Telecommunications Wang; SahebjameSummer Elective-3 Enterprise Systems Lee  Elective-4 Internet Application Liu; Chi  IS 65995 Information Systems Project Sahebjame; Lee

Cohort/Year 3

Fall IS 601 Quantitative Methods for Managerial Decision Making Moshirvaziri; Kiang

  IS 602 Management of Information Systems Chung; Chi; Liu  IS 6540 Business Application Programming Kiang; LiuSpring IS 6580 Database Management Systems Lee; Kiang; Liu

  IS 6585 System Analysis and Design Chung, Kiang; Thomason

  Elective-1 Advanced Database Management Lee  Elective-2 Business Telecommunications Wang; Sahebjame

Summer Elective-3 Information Systems Security and Assurance Chung; Wang; Sahebjame

  Elective-4 Internet Application Liu  IS 65995 Information Systems Project Sahebjame; Lee

i. For master’s degree proposals, include evidence that program requirements conform to the minimum requirements for the culminating experience, as specified in Section 40510 of Title 5 of the California Code of Regulations.

The proposed Master program requires IS 595 Information Systems Project course. This required capstone course satisfies the culminating experience of Title 5, California Code of Regulations. This course requires students to demonstrate comprehensive understanding of managing and developing an actual information systems. Producing consistent information systems successes requires substantial knowledge and skills in the areas of people, product, process, and technology. This course is designed to enable participants to learn successful field-tested approaches to planning, executing, and managing comprehensive information systems projects. Opportunities are provided for acquiring and practicing software project management, requirements analysis, systems design and prototype construction. Participants are to constantly practice, both inside

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and outside of class, positive workplace behaviors and supportive teamwork values. A hands-on semester-long comprehensive project and oral presentation is required by this course. A grade of “B” or better is required for this capstone course.

j. For master’s degree proposals, cite the corresponding bachelor’s program and specify whether it is (a) subject to accreditation and (b) currently accredited.

The proposed master’s program corresponds to the Bachelor of Science Business Administration, at the College of Business Administration, at CSULB. It is currently accredited by the Association of Advanced Collegiate School of Business (AACSB).

k. For graduate degree programs, specify admission criteria, including any prerequisite coursework.

·       A bachelor’s degree from an regionally accredited university

·        Minimum grade point average of 2.5 in the last 60 semester units attempted and in good standing at the last college attended

·       A statement of purpose

·       A recent resume

·       Two letters of recommendation

·       Satisfactory score in the Graduate Management Admission Test (GMAT) or Graduate Record Exam (GRE).

o A score of 4.0 or higher on the writing portion of GMAT/ GRE is required of all applicants to satisfy the Graduate Writing Assessment Requirement (GWAR).  This score can also be used to waive the TOEFL requirement of the Center for International Education (CIE) for international students.   All other international applicants must take TOEFL and score 80 (550 paper based) or higher. 

o o Applicants scoring 3.5 on the GMAT/GRE writing portion, if admitted to the program, will be subject to

GWAR.  Applicants should contact the CBA Graduate Program Office for additional information on GWAR. Note that graduate students who have graduated from a CSU have satisfied the GWAR and are not required to complete additional assessment.Note that graduate students who have previously received degrees from accredited colleges and universities in the United States or  received degrees from an accredited non-US institution located in a country where English is a primary language of communication have satisfied the GWAR and are not required to complete additional assessment.

o Applicants with a score of 3.0 or lower on the GMAT/ GRE writing portion will not be admitted to the program. 

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o A satisfactory score is required on either the Graduate Management Admission Test (GMAT) or the Graduate Record Exam (GRE) that demonstrates balance between verbal and quantitative skills and ability.

o International applicants must take TOEFL and score a minimum of (i) 80 on the online version or (ii) 550 on the paper version of this examination.  A score of 4.0 or higher on the writing portion of the GMAT or GRE may be used to waive the TOEFL requirement for international applicants.

o

o Applicants with a score of 3.0 or lower on the GMAT/ GRE writing portion will not be admitted to the program. 

o Although there is no prerequisite coursework, students who performed reasonably well in quantitative courses (e.g. math, statistics, sciences, or engineering) are more likely to be successful in many of the courses in the program.

 l. For graduate degree programs, specify criteria for student continuation in the program.

Applicants who are admitted to the program will be subject to the university’s Graduation Writing Assessment Requirement (GWAR). All entering students are required to take the GWAR Placement Exam (GPE), except students who have previously (1) received degrees from accredited colleges and universities in the United States; or (2) received degrees from an accredited non-US institution located in a country where English is a primary language of communication; or (3) achieved a score of 4.0 or higher on the writing portion of the GMAT or GRE.

Per the requirements in section 4 of Title 5 Section 40510, students in the program must sustain “…A grade point average of 3.0 (grade of B) or better in all courses taken to satisfy the requirements for the degree, except that a course in which no letter grade is assigned shall not be used in computing the grade point average….”

m. For undergraduate programs, specify planned provisions for articulation of the proposed major with community college programs.

Not applicable.

n. Describe advising “roadmaps” that have been developed for the major.

Figure 1. Program Advising Roadmap

Revised Oct. 2012 17

o. Describe how accreditation requirements will be met, if applicable, and anticipated date of accreditation request (including the WASC Substantive Change process).

The proposed program is subject to Association of Advanced Collegiate School of Business (AACSB) accreditation standards. There are two qualifications. The first standard is that of Faculty Qualification. Sixty-five percent (65%) of instructional faculty must be Academically Qualified at the Graduate Level (or AQg). Ninety percent (90%) of instructional faculty must be either AQg or Professionally Qualified (or PQ). The definition of AQg and PQ can be found on the College of Business Administration website at www.csulb.edu/cba/aacsb. A survey was conducted among faculty in the proposed program. It is found that there are sufficient qualified faculty members to meeting the Faculty Qualification requirement.

The second standard is that of Faculty Sufficiency. AACSB requires that, for each program, 60% of annual teaching is delivered by Participating FacultyParticipating Faculty deliver 60% of annual teaching. Participating Ffaculty are faculty members who actively engage in activities of the College of Business Administration that go beyond their direct teaching responsibilities. Participating faculty members are considered to be long-term faculty, whether or not their appointment is full or part time. A survey was conducted which shows there are sufficient participating faculty members to meeting the Faculty Sufficiency requirement.

Revised Oct. 2012 18

Accreditation Note:

Master’s degree program proposalsIf subject to accreditation, establishment of a master’s degree program should be

preceded by national professional accreditation of the corresponding bachelor’s degree major program.

The proposed Master’s Program is subject to Association of Advanced Collegiate School of Business (AACSB) accreditation. An extensive accreditation review is conducted every five years. The College of Business Administration at CSULB is currently accredited by AACSB. The next review period is AY 2013-2014.

Fast-track proposalsFast-track proposals cannot be subject to specialized accreditation by an agency that is

a member of the Association of Specialized and Professional Accreditors unless the proposed program is already offered as an authorized option or concentration that is accredited by an appropriate specialized accrediting agency.

5. Societal and Public Need for the Proposed Degree Major Program

a. List of other California State University campuses currently offering or projecting the proposed degree major program; list of neighboring institutions, public and private, currently offering the proposed degree major program.

The Mihaylo College of Business and Economics in California State University, Fullerton (CSUF) has two Master of Science programs in Information Systems programs. One is a MS in Information Systems and Decision Sciences (http://business.fullerton.edu/graduateprograms/msis/) . ). This program is for students who are employed full-time and can take late afternoon and evening classes. The program has a ten-course curriculum which can be completed within a year-and-a-half on a full-time baseson a full-time base. CSUF also has an online MS in Information Technology program (http://business.fullerton.edu/isds/msit/). Students are required to complete ten courses during a 20-month period. They currently have about 65 students in the program.

The College of Business and Economics in California State University Los Angeles (CSULA) has a MS in Information Systems program (http://cbe.calstatela.edu/is/ms_is_Degree.php). The program has two options: a professional option designed for current Information Systems / Information Technology professionals and an executive option designed for managers and professionals working outside the Information Systems field. The program requires 45-48 units of study.

The College of Business Administration in San Diego State University (SDSU) has a Master of Science in Information Systems (MSIS) program (http://cbaweb.sdsu.edu/msis). The MSIS program requires 36 units of study and offers many tracks including business analytics, information security, supply chain and operations, enterprise systems, project management, geographic information systems, e-Government and IT auditing. They currently have 20 students in the program.

Revised Oct. 2012 19

The College of Business Administration in California State University Polytechnic University, Pomona has a Master of Science in Business Administration with an option in Information Systems Auditing (http://cba.csupomona.edu/graduateprograms/msba.aspx?). The program has a focus on information systems security and auditing. It requires 32 units of study.

Outside the CSU systems in the immediate vicinity, no public or private universities offer the same program. UCLA offers a Mastera Master of Science in Management, UCI offers a Master of Biotechnology Management, and the University of Southern California offers a Master of Science in Engineering Management among others.

b. Differences between the proposed program and programs listed in Section 5a above.

The proposed program has a focus on enabling technologies for mission critical information systems: cutting edge information technology and business intelligence. The focused theme gives students a clear idea what they will learn and best utilizes the existing resources at the department, college, and CSULB level. Compared to the proposed program, SDSU offers nine tracks with many courses. CSULA offers two options for different student bodies. The Information Systems program of Cal Poly Pomona has a narrow focus of IT auditing and is designed as an option of its MBA program. A detailed comparison of these programs is provided in the tables below.

This proposed program has several benefits built into the design of the curriculum. First, the proposed MSIS curriculum is short (30 units) and focused on a blend of essential technology skills, managerial skills, and the application of information technology in making better business decisions. This will prepare students for the needs of many different types of organizations. Second, given the rapid changes of information technology and the business environment, the program was designed with flexibility in mind. The intensive program has a focus on core information systems skills to prepare the students for many career opportunities, but the elective courses can change with the needs of the current workplace. As such, the program was designed to meet the needs of businesses today yet can change as technologies progress.

Next, the program takes advantage of the expertise of our faculty members, and, as designed, can be customized for the potential student body. The six required courses provide both technical and managerial skills preparing the students for making complex business decisions while addressing real-world problems. Additionally, the curriculum was designed to address the needs of non-IT professionals allowing these students to build on their current knowledge base while gaining critical information technology skills. The three core courses of quantitative methods, management information systems, and business application development are taught in the first semester. These courses provide a fundamental base of technology and managerial skills from which the remaining courses build. In each student cohort, the students will choose the four elective courses. Thus students have the flexibility to customize their study based on their background, interests, and career goals.

Finally, the proposed program engages students in real-world projects. The designed capstone course in the last semester term ? Scheduled for summers can be either taken with a program adviser from the Information Systems department or with an intern adviser from an outside organization. The projects completed during the capstone course will be designed with an emphasis on the application of information technologies used to solve real business problems.

A comparison of courses offered in the proposed program against those offered in the other programs is shown in Table 7 and Table 8.

Revised Oct. 2012 20

Table 7. CSULB MSIS Required Course Comparison with Vicinity CSU’s

CSULBCatalog

CSULBCourse Title

CSUF(Each three units, semester-based)

CSULA(Each four units, quarter-based)

SDSU(each three units,semester-based)

Cal Poly Pomona (Each four units, quarter-based)

IS 601 Quantitative Methods for Managerial Decision Making

No single same course. CSUF lists two different courses as preparatory requirements.

No similar course No similar course No similar course

IS 602 Management of Information Systems

Similar courses as Information Resources Management, and Issues in Business Information Systems and Global Telecommunications

Similar course as Information System Management

Similar course as Principles of Information Systems

No similar course

IS 6540 Business Application Programming

Similar course as Operating Systems and Programming.It is listed as a preparatory requirement

Similar course as Application Programming

Similar course as Business Application Programming

No similar course

IS 6580 Database Management Systems

Similar course as Business Databases: Design and Processing

Similar course as Database Systems

Similar course as Database Management Systems

No similar course

IS 6585 System Analysis and Design

Similar course as Systems Analysis, Design and Development

Similar courses as Analysis and Logical Design I and II

Similar courses as Information Systems Development I and II

No similar course

IS 65995 Information

Systems Project

Similar course as Seminar in Information Systems Implementation

Similar course as Information Systems Project

Similar courses as Thesis Research. Directed Readings in MIS, and Project Management No IS Implementation focus

No similar course

Table 8. CSULB MSIS Elective Course Comparison with Vicinity CSU’s

CSULBCatalog

CSULBCourse Title

CSUF(Each three units, semester-based)

CSULA(Each four units, quarter-based)

SDSU(each three units,semester-based)

Cal Poly Pomona(Each four units, quarter-based)

IS 6520 Spreadsheet Modeling

Similar courses as Business Modeling & Simulation; Forecasting, Decision Analysis &

Similar course as Decision Support Systems. No Spreadsheet modeling focus

No similar courseNo similar course

Revised Oct. 2012 21

Experimental Design

IS 6545 Internet Application

Similar course as Advanced Software Development with Web Applications and Business Application Design

Similar courses as Software Engineering, and Authoring Web Sites.No broader business application focus

Similar course Information Systems Development I and II

No similar course

IS 6550 Business Telecommunications

Similar course as Issues in Business Information Systems and Global Telecommunications

Similar courses as Microcomputer Networks, and Communication & Information Services

Similar course as Data Communications and Distributed Data Processing

Similar course as Computer Based Data Communications

IS 6556 Information Systems Security and Assurance

Similar course as Privacy and Security. No Assurance focus

Similar course as Controlling and Auditing Computer Systems. No Security and Assurance focus

Similar course as Information Systems Security Management

Similar courses as Security and Privacy of Information Systems and IS Advanced Auditing

IS 6557 Wireless Systems and Mobile Applications

Similar courses as Enterprise Networks for Information Systems. No Wireless and Mobile Application Development focus

No similar course No similar course No similar course

IS 6564Network Modeling and Simulation

Similar course as Business Modeling and Simulation

No similar course No similar course No similar course

IS 6570 Business Intelligence

Similar courses as Principles of Business Intelligence, and Data Warehousing and Foundation of Business Intelligence

No similar courseNo similar course within the business school and relevant courses can be selected from other colleges with Advisor’s approval

No similar course

IS 6581 Advanced Database Management

Similar courses as Data Warehousing Enterprise Systems Administration.No Advanced Database focus

No similar course No similar course No similar course

IS 6582 Enterprise Systems

Similar course as Enterprise Systems Implementation, and Integrated Enterprise Information Systems

Similar course as IS/IT Architecture. No Enterprise Systems focus

No similar course within the business school and relevant courses can be selected from other colleges with Advisor’s approval

No similar course

IS 6583 Advanced Business Programming

Similar course as Advanced Software Development with Web Applications

Similar course as Software Engineering. No specific application focus

Similar course as Information Systems Development II

No similar course

IS 6584 Electronic Commerce

Similar course as E-Commerce: Technological Perspective. No broader e-Business focus

Similar course as Designing of an E-Ecommerce Site and Authoring Web Sites

No broader e-Business focus

No similar course No similar course

IS 5531 Professional Communication No similar course No similar course No similar course No similar course

Revised Oct. 2012 22

c. List of other curricula currently offered by the campus that are closely related to the proposed program.

The CECS Department offers a Master of Science in Computer Science (MSCS) with two options to choose from, Computer Science and Computer Engineering. The option in Computer Science offers advanced study in software development and engineering, networking, operating systems, distributed computing, artificial intelligence, and analysis of algorithms. The curriculum is intended to meet the demand of the field of computing.

The proposed MSIS program focuses on the management and development of business applications of information systems and technologies.

d. Community participation, if any, in the planning process. This may include prospective employers of graduates.

The Information Systems Department has maintained a close relationship with local government and employers, such as City of Long Beach, Port of Long Beach, the Boeing Company, J2 Global, QuikSilver Inc., Paramount Pictures, Hitachi, and many more. Some have consistently hired our students and built internship programs with us. These community participants and companies keep the department current and informed on employment and market trends. Alumni from these companies are frequent guest speakers for the Information Systems Student Association (ISSA). These industry professionals are available to serve on an external advisory board for the department to provide career and program advices advising advice for both undergraduate and graduate students.

e. Applicable workforce demand projections and other relevant data.

Several job categories are identified for students graduate graduating from the MSIS program, all with strong new jobs and growth. According to the employment outlook: 2010 – 2020 from the Bureau of Labor Statistics (BLS) Report (http://www.bls.gov/opub/mlr/2012/01/art4full.pdf):

“The information sector is projected to have the fastest growth rate in real output for all major sectors, 4.7 percent per year, increasing from nearly $1.2 trillion in 2010 to almost $1.9 trillion in 2020… Most of the expected output growth in 2010-2020 is being driven by the software publishers and the data processing, hosting, related services, and other information services industries, which are growing at 8.9 percent and 6.1 percent, respectively.”

The most relevant is the “Computer and Information Systems Manager” job category. Bureau of Labor Statistics number shows numbers show that the median salary has reached $115,780 in May 2011 (see http://www.bls.gov/ooh/Management/Computer-and-information-systems-managers.htm#tab-6). The projected new jobs from 2010 to 2020 are 55,800, at an 18 percent growth rate. Growth will be driven by information technology upgrades to newer, faster, and more mobile networks. More employees at all management levels will be needed to help in the transition. In addition, the job growth rate is much higher than that of other management occupations.

Other job categories identified are Applications software developers, which is are projected to have 270,900 new jobs created between 2010 and 2020, at an impressive growth rate of 30%. This is followed by Computer Systems Analysts of 120,400 new jobs at a growth rate of 22%. Other job categories include Information Security Analysts, Web Developers, & Computer

Revised Oct. 2012 23

Network Architects, and Database Administrator. All job sectors show strong numbers of new jobs and growth rates that are significantly higher than average.

Revised Oct. 2012 24

Occupation Median Salary May 2010

Projected New Jobs 2010-20

Growth Rate 2010-20

Computer and Information Systems Managers $115,780 55,800 18%

Software Developers, Applications $87,790 270,900 30%

Computer Systems Analysts $77,740 120,400 22%

Information Security Analysts, Web Developers, and Computer Network Architects $75,660 65,700 22%

Database Administrator $73,490 33,900 31%

Source: US Bureau of Labor Statistics http://www.bls.gov/ooh/occupation-finder.htm

Information Systems related industry sectors also show positive job growth statistics. The “Data processing, hosting, related services, and other information services” industry sector provides infrastructure for hosting, data processing, and web search engines; it is the most relevant industry sector to our future graduates. For the “Software publisher” industry, the employment is projected to increase from 91,800 to reach 351,600 in the 2010-2020 period, an annual growth rate of 3.1 percent. The “Data processing, hosting, related services”, and “Other information industry” is projected to have an annual growth rate of 0.8 percent, or a 31,000 job31,000 job increase per year. This increase is an improvement over the numbers in the 2000-2010 period, when the industry lost 89, 300 jobs, a 2.1 percent annual decline.

6. Student Demand

a. Provide compelling evidence of student interest in enrolling in the proposed program. Types of evidence vary and may include national, statewide, and professional employment forecasts and surveys; petitions; lists of related associate degree programs at feeder community colleges; reports from community college transfer centers; and enrollments from feeder baccalaureate programs, for example.

Student interests interest in enrolling in the proposed program can be demonstrated by a strong job market. Bureau of Labor Statistics number shows numbers show strong growth of all IT related job categories in 2010-2011 of 22%, much higher than the all industry average of 14%. There is a strong demand for well trained Information Systems and technology professionals. According to the Labor Statistics, out our students will be demanded at many leading industry sectors, including Professional, scientific, & technical services, Finance & insurance, Information, Government, Health care and social, and Education services.

Revised Oct. 2012 25

Job Increase 2010-2020

SIC Industry Code

Computer & Information

Systems Managers

Information Security Analysts, Web Developers,

and Computer Network Architects

Computer Systems Analysts

Software Developer, Applications

54 Professional, scientific, and technical services 29,200 37,900 74,200 113,900

52 Finance and insurance 8,300 2,700 15,800 7,30051 Information 5,000 5,700 5,000 17,10090 Government 1,400 800 2,100 1,000

61 Education services; State, local, and private 3,400 2,400 4,900 2,800

62 Health care and social 4,200 2,000 7,200 1,600  Self employed 1,200 9,700 5,900 2,100

TOTAL INCREASE 55,800 65,700 120,400 143,700

Source: US Bureau of Labor Statistics http://www.bls.gov/iag/tgs/iag_index_naics.htm

Evidence of increasing demand and interests from the IT professionals are also demonstrated through the growing number of institutions that offer Master Degrees Degree programs in Information Systems (http://en.wikipedia.org/wiki/Master_of_Science_in_Information_Systems). These programs exist to satisfy demands in specialized and advanced education in Information Systems. These programs attract students with previous degrees in Information Systems, students with degrees in related fields and considerable experience, and students who seek to enter the field without previous knowledge about information systems. These various streams of students find remunerative jobs upon graduation from the MS programs as evidenced by various media statistical reports.

Increasing demand for IT workers inspires business schools to be interested in developing specialized masters programs in information systems. BizEd magazine, an AASCB publication, reports that, based on IDC research, despite although the amount of data the world generates will increases 50 times by 2020 and the number of files containing that data by 75 times, the number of IT professionals trained to manage this information will increase by only 1.5 times. By 2018, it is estimated that there will be 1.8 million openings for IT workers (BizEd, January/February 2012 p. 61).

Lastly, our program expects a strong student demand from international students. According to the Institute of International Education (www.iie.org), there is a strong demand for graduate level programs at the United States from international students. The top three countries of origin are China, India, and South Korea. Among which, China shows the strongest demand, an increase of 67% in the past 5 years -- from 53,047 students to 88,429 students -- for graduate programs alone. In addition, Business and Computer Science remain the leading three fields of study for international students.

Our campus is uniquely situated at in southern California, the center of the world??? and the gateway to Asia. Our faculty members are active in international education with special connections to universities, government, and business in Asia. We expect our program to be well recognized and received by international students. Some anecdotal evidence includes that in the past few months, our department has received a dozen inquiries from international students about a Master’s program in Information Systems, when we don’t even have any web presence or promotion of such a program.

Revised Oct. 2012 26

2007/08 2008/09 2009/10 2010/11 2011/12Total International Student 623,805 671616 690,923 723,277 764,495Field of Study

Business and Management 110,908 138565 145,401 155,769 166,733Engineering 96,133 118980 127,443 135,592 141,285Math and Computer Sciences 46,313 56367 60,800 64,588 71,364

Graduate ProgramsChina 53,047 57,452 66,453 76,830 88,429India 68,069 71,019 68,290 63,624 59,014South Korea 24,697 25,463 23,386 22,486 21,260

Data Source: Institute of International Education, 2012http://www.iie.org/Research-and-Publications/Open-Doors/Data/International-Students

b. Identify how issues of diversity and access to the university were considered when planning this program.

The CSULB campus serves a widely diverse population of students. As such, policies and procedures advancing access to the university are in place across the campus and will be employed in the proposed MSIS program. Included in such an environment committed to diversity and accessibility is the affordability of university programs and student financial aid opportunities. The Information Systems Department faculty members have noteworthy associations with international populations expected to populate the program and add to diversity of opportunity. The MSIS program will be offered through the University College of Continuing and Professional Education (CCPE), and thus will be in line with the policy set forth by CCPE with regard to issues of diversity and access to the university in its planning and organizational structure as well as in accessing resources available to aid prospective students.

c. For master’s degree proposals, the number of declared undergraduate majors and the degree production over the preceding three years for the corresponding baccalaureate program, if there is one.

The number of declared undergraduate majors and the degree production over the preceding three years for our baccalaureate program in Information Systems at CSULB has been about 200 majors and it is expected to increase over the next three to five years as evidenced by sheer volume of ecommerce and online business requiring professionals with more advanced knowledge of information technology.

d. Describe professional uses of the proposed degree program.

According to the latest report by the Bureau of Labor Statistics, employment of information systems managers is expected to grow 18 percent from 2010-2020, and many information systems managers have a graduate degree. While prospects should be favorable for this occupation, it is noted that many companies find it difficult to hire qualified applicants for positions. As innovation is fast paced in IT, opportunities would be best for those who have knowledge of the newest technology.

There are various types of information systems managers:

Revised Oct. 2012 27

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee planning to implement technology to meet those goals.

Chief technology officers (CTOs) evaluate new technology and how it can help their organization.

Information Technology (IT) directors are in charge of their organizations’ information technology departments. They help to determine the business requirements for IT systems and they implement the policies that have been chosen by top executives.

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and training for employees.

The proposed MSIS program is designed to provide students with advanced training, and the skills and knowledge needed for a successful career in information systems / information technology management.

e. Specify the expected number of majors in the year of initiation and three years and five years thereafter. The expected number of graduates in the year of initiation, and three years and five years thereafter.

We believe our MSIS program will be attractive for many of our existing graduates and IT professionals from our local and regional industries. We expect to have around 20 to 25 students enrolled in our first cohort and gradually expand over the next three to five years to more than two cohorts of the same size each. Additionally, international students have shown strong interests in specialized IS concentrations at California State University, Long Beach, due in part to the strong networking skills and academic partnership of IS faculty in higher institutions and educational programs in China, Korea, Vietnam, Singapore, and other neighboring countries in south east Asia. Overall, in addition to drawing interest from local industry and regional communities, it is anticipated that demand from our international pool of students will be strong and steady in the next decade. Table 9 summarized the expected majors and graduates.

Table 9. Expected Numbers of Majors and Graduates

Projection over the next five years

1 2 3 4 5

Expected Majors 25 25 30 30 35

Expected Graduates 25 25 30 30 35

7. Existing Support Resources for the Proposed Degree Major Program

Note: Sections 7 and 8 should be prepared in consultation with the campus administrators responsible for faculty staffing and instructional facilities allocation and planning. A statement from the responsible administrator(s) should be attached to the proposal assuring that such consultation has taken place.

a. List Faculty who would teach in the program, indicating rank, appointment status, highest degree earned, date and field of highest degree, professional experience, and

Revised Oct. 2012 28

affiliations with other campus programs. For master’s degrees, include faculty publications or curriculum vitae.

Note: For all proposed graduate degree programs, there must be a minimum of five full-time faculty members with the appropriate terminal degree should be on the program staff. (Code Memo EP&R 85-20)

The following Table 10 lists faculty members who would teach in the Program

Table 10. List of Faculty members for the Program

Name Rank Status Highest Degree

Degree Date

Field of Highest Degree

Chi, Robert Professor Full-Time Ph.D. 1991 Management Science & Information Systems

Chung, H.Michael Professor Full time Ph.D. 1989 Information Systems

Kiang, Melody Professor Full time Ph.D. 1991 Management Science & Information Systems

Lee, Sophie Professor Full time Ph.D. 1995 Information Systems

Moshirvaziri, Khosrow Professor Full time Ph.D. 1988 EE Communications

Nguyen, Thang Associate Professor Full time Ph.D. 1990 Information Technology & Engineering

Brown, Lori Assistant Professor Full time Ph.D. 2007 Communication

Chen, HongYu Assistant Professor Full time Ph.D. 2012 Management Science

Liu, Ying Assistant Professor Full time Ph.D. 2007 Information Systems

Sabebjame, Mohsen Lecturer Full time M.A. 1991 Technology Education

Thomason, Asela Lecturer Full time MBA 1988 Business Administration

Please see Appendix A for biographical sketches for the program’s primary faculty.  

b. Describe facilities that would be used in support of the proposed program.

College of Continuing & Professional Education (CCPE): This program leverages resources and support from the CSULB College of Continuing and Professional Education (CCPE). CCPE is uniquely capable of providing the technical and other support that will help make the Master of Science in Information Systems (MSIS) program successful.  The College was a pioneer in offering online courses and programs, originally relying on a learning management system developed in-house.  CCPE was also an early adopter of “virtual classroom” synchronous course delivery technology.

The College of Continuing and Professional Education enjoys one of the most technologically sophisticated support structures among continuing education units in California.  A five person Information Technology group maintains a network of more than twenty-five servers and well over one hundred workstations. A Microsoft centered software infrastructure includes full implementation of an Exchange server, while additional collaboration is supported internally and externally via the SharePoint platform.

CCPE’s Technology Enhanced Learning Center relies on the “Beachboard” -branded implementation of Desire2Learn.  The Elluminate virtual classroom is integrated into “Beachboard” along with several other key online learning tools to provide a complete learning experience.  Over one hundred synchronous and asynchronous course sections are generally underway at any time. 

Revised Oct. 2012 29

Plexus Spectrum (formerly Continuity 2000) is the comprehensive course, student and faculty management system utilized by CCPE.  Spectrum also acts as a content management system for the CCPE website, along with a homegrown “Common Management System” that provides additional online content and assists production of CCPE’s traditional print publications.

The in-house Marketing Communications division creates CCPE’s catalogs and nearly all other marketing materials.  A team of four graphic artists on Macintosh workstations also contributes to development of multimedia elements of online and other technology-enhanced courses.CCPE’s Advance Media Production (AMP) Center utilizes a 2,200 square foot studio and separate distance learning classroom to create documentaries, marketing videos, community service programs and a variety of other broadcast quality video products.  AMP also manages CCPE’s and the university’s satellite, cable, FiOS and Educational Broadband Service (EBS) microwave distribution systems.

The Information Systems Department will provide the content to be linked to the College web. Promoting and marketing the program through conducing information sessions, disseminating materials, and utilizing various media will be done in collaboration with CCPE.

College of Business Administration: The CBA houses four teaching labs which house a total of 160 high-end computers capable of supporting the software, hardware and data needs of various industry used applications. Every CBA computer classroom houses 40 Dell duo core 3.0+ GHz CPUs with 21” monitors, there are a total of 4 of these computer classrooms capable of hosting a class size for 40 students per room. The CBA Open Access Lab has 80 computer and many laptop stations with computer configuration similar to the computer classrooms described above.

c. Provide evidence that the institution provides adequate access to both electronic and physical library and learning resources.

The following report was provided by Susan Jackson, Business Librarian at CSULB University Library (10/30/2012):

I. Library Services

A. The Library in GeneralThe University Library is a six-story structure which houses more than one million volumes, more than 1 million microforms, and extensive collections of other non-print materials, including a media collection that contains DVD’s, CD’s as well as older formats such as LP’s, VHS, cassette tapes, and slides along with appropriate viewing and listening equipment. The library subscribes to close to 200 electronic databases that provide access to millions of full text articles across a multitude of disciplines.The CSULB University Library is open more than any other library in the CSU system. The library schedule during regular session is as follows:Monday – Thursday: 7:45 a.m. – 11:00 p.m.Friday: 7:45 a.m. – 5:00 p.m.Saturday: 10:00 a.m. – 5:00 p.m.Sunday: 12:30 p.m. – 11:00 p.m.For the week before and the week of finals, the library opens its doors for 24-hour service and provides free coffee after midnight while supplies last!

Revised Oct. 2012 30

B. Reference ServicesThe Spidell Technology Center, where Reference services are located, is the place to get started with research. There are approximately 200 computers that are fully internet capable and offer access to the entirety of research services the library provides, as well as Microsoft products, many other specialized software programs, MACs, color printing, and scanners. There is a large Reference book collection with many encyclopedias, dictionaries, and bibliographies and indexes. Subject specialist librarians are available to explain and interpret these materials and are available for consultation at the following hours:Monday – Thursday: 10:00 a.m. – 7:00 p.m.Friday: 10:00 a.m. – 4:00 p.m.Sunday: 12:30 p.m. – 6:30 p.m.

C. Library InstructionTo foster Information Competence on the CSULB Campus, the subject librarians offer approximately 600 individual information literacy sessions each academic year.

During these sessions for the College of Business and its majors which includes the Department of Information Systems, the College of Business Librarian covers basic search techniques, an introduction and demonstration of the online Library Catalog, COAST, the research databases for journal article searching, proper citing of materials, citing information sources, as well as critical thinking and evaluation skills for utilizing information. For graduate students, other topics are added to sessions.

In addition to the scheduled instruction sessions, the College of Business Librarian is also available for one-on-one consultations with faculty and students on an as-needed basis.

D. Interlibrary Loan Services (ILS)

The realities of smaller budgets, burgeoning amounts of available and electronic information, and the increasing demands of faculty and student research have made access to other library collections in the region, state, and nation increasingly important. The Library’s Interlibrary Loan services are an unparalleled set of services that meet these needs for students and faculty. Easy online request interfaces and prompt fulfillment of requests to thousands by participating libraries allows for seamless access to thousands of materials the Library unfortunately cannot purchase. A brief description of the two central ILS services follows.

Link+Link+ is a consortium that allows for a single search to be broadcast to more than more than fifty regional libraries. This service is for books and selected media only and the delivery time is within 2-4 working days. The service is available to CSULB students and faculty via COAST, thereby allowing requests to be made from any computer anywhere in the world.

ArticleReach (AR) & ILLiadFor article requests, the library has fully automated and integrated the request process into the search and discovery interface. When a patron is searching for an article in one of the many online databases and we do not have access to the full text of an article, the patron can initiate the request for us to get the item without having to leave the database system.

ArticleReach is a consortium of about 10 Research Institutions who have an agreement to process article requests the same day they are received, thereby providing a 24-hour delivery turnaround

Revised Oct. 2012 31

time for article requests. This is an unmediated service, so service and delivery is extremely quick.

ILLiad is the other article request system and when the AR libraries cannot fill a request, the patron request is sent to the ILLiad system without the patron having to do anything further. ILLiad can also be used for books, theses/dissertations and other materials.

E. The Library Web PageThe Library’s web page, located at http://www.csulb.edu/library/ offers one-stop shopping for easily accessible information and research. Services available off the Library’s main page include:

A current list of the Library’s hours Access to COAST, the Library’s catalog Access to the Library’s research databases Librarian listings by name or by subject area that includes their phone numbers, office

locations, office hours, and email addresses Request forms for instruction sessions, consultations with a Librarian, and Interlibrary

Services The Library’s 24/7 chat with a Librarian online service

The Business Librarian has created an in-depth research guide utilizing state of the art web 2.0 tools. The Business Research Guide can be found at http://csulb.libguides.com/businessAreas of interest on this page include:

Detailed information on searching for books/media information on a business topic. Detailed information on searching for article information on a business topic. Contact information for the Business Librarian including links to her email and a form to

schedule an appointment with her. Information on doing research off campus. General Library Information for ease of use.

II. Library Collections

A. PhilosophyDevelopment and maintenance of a strong, well-used and curriculum-centered collection is a joint faculty/Library venture. The faculty in the department works closely with the subject specialist librarians, recommending new materials to be added to the collection and helping to evaluate new and existing publications. The Library relies on and values this participation and attempts to maintain continuous communication with the department on other matters as well, such as addressing any concern’s faculty may have regarding any aspect of the library’s collections or services.

B. DescriptionThe Library utilizes the Library of Congress classification scheme for the organization of its materials thereby approximating the academic departments. It is hard to narrow down the library materials on this subject since it is a subject that encompasses many different areas. The areas that more specifically relate to Information Systems, but are not necessarily limited to them, can be found in the following classification stems of this scheme:

HD and HF relating to business T, TE and TX relating to the more technical aspect of the subject

Revised Oct. 2012 32

The University Library has approximately 4,500 monographic titles in the subject of Information Systems. They are available in electronic and print formats. Like other academic libraries nationwide, CSULB has seen a decline in resources available for library materials at a time when inflation and publisher price increases have driven up subscription prices. This makes maintaining the current collection difficult and subscribing to new titles challenging.

The Library currently subscribes to more than 200 electronic databases, which are the primary research tool for finding journal, magazine and newspaper articles. There are several of these databases that are used specifically for research in Information Systems. The Library subscribes to ABI Inform Complete, Business Source Premier, ACM Digital Library, IEEE Xplore, Compendex and Science Direct which would cover both business related material as well as more technical material.

In terms of our journal coverage in this subject area please see the Excel spreadsheet which indicates the top 53 journals in the Journal Citation Reports ranked by impact factor. I have indicated if we subscribe to the journal and in what form we have the specific title.An explanation of the impact factor taken from the Journal Citation Reports’ tutorial:

“The journal impact factor is a measure of the frequency with which the average article in a journal has been cited in a particular year. The impact factor can help you evaluate a journal's relative importance, especially when you compare it to other journals in the same field.The impact factor is calculated by dividing the number of citations in the JCR year by the total number of articles published in the two previous years. An impact factor of 1.0 means that, on average, the articles published one or two years ago have been cited one time. An impact factor of 2.5 means that, on average, the articles published one or two years ago have been cited two and a half times.”

Monographic SupportFortunately, the library has been able to maintain a healthy selection of expensive electronic databases. However, funds for books have suffered as a result of reduced budgets and because of the significant annual increases in the costs of these databases. The total book budget for the entire College of Business in 2011-2012 was $3,636.33, which must meet the monograph needs of all departments in the college. (Book budgets are allocated by college based on a formula that is comprised of many factors, including the number of graduate and undergraduate students, circulation statistics and the average price of a book in the disciplines. Serial appropriations are calculated separately).

Database SupportThe University Library has access to a wide number of business and engineering databases that would support such a program. These include the following:

• ABI/INFORM Complete (Geographical Abstracts, Physical and Human), 1949 to date.• Academic Search Complete• ACM Digital Library• Books 24/7 (Full text of over 500 IT books on hundreds of different technology topics.

Includes books from premier industry publishers, such as Wrox, McGraw-Hill, and Microsoft Press as well as popular book series, such as The Complete Reference, Inside Out, and Bibles.)

•Business Source Premier•EBSCO Ejournals•IEEE Xplore

Revised Oct. 2012 33

•Journal Citation Reports•Library Information Science & Technology Abstracts (LISTA)•Science Direct•Web of Science•The library supports a number of statistical databases and links to datasets from government

and commercial sources. ________________________________________

Library cautions that future budget difficulties may reduce certain library collections and resources

Journal of Electronic Commerce Research (JECR)The Journal of Electronic Commerce Research (JECR http://www.csulb.edu/journals/jecr/), co-founded by two IS faculty at CSULB in 2000, is a high-quality, peer-reviewed interdisciplinary research journal dedicated to advance theory, research, and practice in Electronic Commerce.  JECR is an open access journal that publishes both online and in print.  The journal has been included in many indexing services including the Current Contents/Social and Behavioral Sciences (CC/S&BS) and Social Sciences Citation Index (SSCI) by Thomson Reuters and in Scopus by Elsevier.  JECR has received an impact factor of 0.725 in 2011.

Conclusions: The CSULB library has the ability support a graduate IS program in terms of serials (as supported by Journal Citation Reports rankings), and interdisciplinary online databases. The library has extensive access to research databases and datasets. The library has extensive borrowing options for books and journals to support such a program.

d. Describe available academic technology, equipment, and other specialized materials.

Existing Academic Technology:

The CSULB Office of Academic Technology (ACT) works closely with CSULB faculty, staff and students in the use of technology to enhance student access and success, high quality teaching, and notable research and creative activity.   Academic Technology Services is made up of the following areas:

Help services Classroom support services

Instructional technology and multimedia services

Desktop support and system administration services

Web and application development services

Server hosting and server management services

Technology coordination, project planning and management services

Other Academic Technology Resources:

Academic Technology to Enhance Learning and DiscoveryRevised Oct. 2012 34

Faculty Center for Professional Development (FCPD)

Instructional Technology Support Services (ITSS)

CSU System-wide Academic Technology Services

Microsoft Office Document Compatibility Problem

(source: http://www.csulb.edu/divisions/aa/academic_technology/, last accessed 10/30/2012).

Campus Computer Labs:

Two Open Access Computer Labs are available for current CSULB students, faculty, and staff: the Spidell Technology Center, located in the Library on the 1st Floor and the Horn Center, located on lower campus at the Steve and Nini Horn Center. The Horn Center has 139 PC computes and 52 Macintosh computers. The Spidell Technology Center has 187 PC computers and 10 Macintosh computers. The CBA Computer Lab has 80 computers. Horn Center hours are Monday through Thursday 7:45AM - 11:00PM, Friday 7:45AM - 5:00PM and Sunday 12:30PM - 9:00PM (closed Saturdays). The Spidell Center hours follow the Library hours and generally are: Monday through Thursday 7:45AM - 11:00PM, Friday 7:45AM - 5:00PM, Saturday 10:00AM -5:00PM, and Sunday 12:30PM - 11:00PM.

CBA Computer Labs:

The College of Business Administration (CBA) has its own technology department, which works closely with the Information Systems Department to maintain the department’s technology needs. This includes maintenance of over 50 workstations that house the latest industry used software. The CBA Computer Lab hours are Monday through Thursday: 8 AM – 9 PM, Friday: 8 AM – 4 PM.

CBA IT Lab Software:  

All CBA lab computers are equipped with Microsoft Visual Studio .net 2010, Microsoft Office 2010, Oracle 10g, SAS 9.3, SPSS 20, and other software that is vital for student success. The most complete list of available software in CBA Computer Labs is available online at http://www.csulb.edu/colleges/cba/it/software/

Hewlett-Packard InterdisciplinaryPackard Interdisciplinary Learning Laboratory (HP Lab):

HP Lab built by the Center for Information Strategies and Technologies (CIST) through the Hewlett Packard company grant consisting consists of 21 computers that allow hands-on training to IS students for various class activities, including networking, security and assurance, and system architecture.  

8. Existing Support Resources Required fro the Proposed Degree Major Program

Note: If additional support resources will be needed to implement and maintain the program, a statement by the responsible administrator(s) should be attached to the proposal assuring that such resources will be provided.

Revised Oct. 2012 35

a. Describe additional faculty or staff support positions needed to implement the proposed program.

Our existing faculty members are well equipped to handle the program for a cohort of 40 students per year. In order to maintain the Faculty Qualification accreditation standard, a survey was conducted among IS faculty for faculty qualification and willingness to participate. The result was very favorable. There are sufficient qualified faculty members to maintain the program standard. The willingness to participate in the program is also high.

However, if the program should to grow to two or more cohorts per year, we will need to hire additional faculty with terminal degrees in Information Systems to handle the workload. In particular, we have observed a growing need in the areas of Project Management and Systems Analysis and Design. Faculty with specialization in this area will benefit our students and curriculum.

The newNew MSIS  ProgramMSIS Program would have a Director that would be a faculty member of the Information Systems Department.  The Director is responsible for

 (a) Marketing and recruiting: attend domestic and international information sessions, website content management and outreach(b) Admission decisions(c) Scheduling of courses and staffing instructional faculty(d) Student advising and internship arrangement(e) Staff supervision(f) working closely with the Dean’s office for accreditation maintenance

The Director will be given appropriate resources and assistance.

b. Describe the amount of additional lecture and/or laboratory space required to initiate and to sustain the program over the next five years. Indicate any additional special facilities that will be required. If the space is under construction, what is the projected occupancy date? If the space is planned, indicate campus-wide priority of the facility, capital outlay program priority, and projected date of occupancy. Major capital outlay construction projects are those projects whose total cost is $610,000 or more (as adjusted pursuant to Cal. Pub. Cont. Code §§ 10705(a); 10105 and 10108).

Both the lecture spaces and computer labs at CBA are sufficient even if we have more than 50 students per year. Currently, CBA houses 4 classrooms with 41 computers in each and one computer lab with 80 seats. The utilization rate of the classroom for the fall semester of 2012 is between 60% and 70%. The underutilized spaces are enough to accommodation accommodate two batches of cohorts with a size of 41 students each.

If the program grows beyond 100 students per year, we will eventually need an additional teaching lab to meet the growing needs of our stateside majors and our CCPE students. However, this scenario is less likely to happen in the next five years.

In a summary, the current lecture and lab space can accommodate the program proposed without issues in the next five years.

Revised Oct. 2012 36

c. Include a report written in consultation with the campus librarian, indicating any additional library resources needed. Indicate the commitment of the campus either to purchase or borrow through interlibrary loan these additional resources.

Our proposed program demands very light use of library resources. Current library resources are sufficient.

d. Indicate additional academic technology, equipment, or specialized materials that will be (1) needed to implement the program and (2) needed during the first two years after initiation. Indicate the source of funds and priority to secure these resource needs.

Regarding software resources required,, the proposed MS program proposed fully overlaps with our undergraduate program. All key software packages such as MS office, Oracle Database, SAP and SAS have been installed in the current computers of CBA labs. The CSU and CSULB cover costs for related to these programs. The program proposed imposes no additional cost on software.

If a future course offered in this program will require some new software, our program will cover the cost by the revenue generated.

Our program does not need any other equipment’s or socialized specialized materials either.

APPENDIX A. Supplementary Information in support of Section 7a

7a. Faculty who would teach in the program, indicating rank, appointment status, highest degree earned, date and field of highest degree, professional experience, and affiliations with other campus programs. For master’s degrees, include faculty publications or curriculum vitae

Name Rank Status Highest Degree

Degree Date Field of Highest Degree

Chi, Robert Professor Full time Ph.D. 1991 Management Science & Information Systems

Chung, H. Michael Professor Full time Ph.D. 1989 Information Systems

Kiang, Melody Professor Full time Ph.D. 1991 Management Science & Information Systems

Lee, Sophie Professor Full time Ph.D. 1995 Information Systems

Moshirvaziri, Khosrow Professor Full time Ph.D. 1988 EE Communications

Nguyen, Thang Associate Professor Full time Ph.D. 1990 Information Technology & Engineering

Brown, Lori Assistant Professor Full time Ph.D. 2007 Communication

Chen, HongYu Assistant Professor Full time Ph.D. 2012 Management Science

Liu, Ying Assistant Professor Full time Ph.D. 2007 Information Systems

Sabebjame, Mohsen Lecturer Full time M.A. 1991 Technology Education

Thomason, Asela Lecturer Full time MBA 1988 Business Administration

Revised Oct. 2012 37

ROBERT T. CHI

PROFESSIONAL PREPARATION

National JiaoTong University B.S. 1982 Management ScienceUniversity of Wisconsin-Madison M.S. 1987 Management Information SystemsUniversity of Texas-Austin Ph.D. 1991 Management Information Systems

APPOINTMENT:

2011-present Acting Associate Dean, College of Business Administration, California State University, Long Beach.

2009-2011 Professor, Information Systems Department2003-2009 Department Chair, Information Systems Department

SELECTED PUBLICATIONS:

“The Application of SOM as a Decision Support Tool to Identify AACSB Peer Schools” with Melody Kiang., D. Fisher, Jeng-Chung Victor Chen, S. A. Fisher, Decision Support Systems, Volume 47 (2009) 51–59.

“Do Reverse Stock Splits Indicate Future Poor Stock Performance?” with Melody Kiang., D. Fisher, P. Ammermann, S. Fisher, R.T. Chi, Expert Systems With Applications, 2007.

“Digital Rights Management for Mobile Commerce Using Web Services” with Sai Ho Kwok, Journal of Electronic Commerce Research, Volume 7, 2006.

"Evaluating Mid-level ERP Software," with Dorothy Fisher, Melody Y. Kiang, S. Fisher, Journal of Computer Information Systems, 45(1), 2005, pp.38-46.

“A Framework for Analyzing the Potential Benefits of Internet Marketing,” with Kiang, Melody, Journal of Electronic Commerce Research, Vol. 2, No. 4, 2001, pp.27-33.

"Distributed Intelligent Executive Information Systems," with Efraim Turban, Published in the Decision Support Systems Vol. 14, page 117-130, 1995.

"DKAS: A Distributed Knowledge Acquisition System in a DSS," with Melody Kiang and K.Y. Tam Journal of Management Information Systems, special issue on Integrating Learning Capabilities in Information Systems, Vol. 9, No. 4, pp. 59-82, Spring 1993.

"Reasoning by Coordination - An Integration of Case Based and Rule Based Reasoning Systems," with Melody Y. Kiang, Published in the Journal of Knowledge Based Systems, Vol. 6, No. 2, pp. 103-113, 1993.

"A Generalized Case-Based Reasoning System for Portfolio Management," with Minder Chen and Melody Kiang, Expert Systems with Applications, Special issue in Case-based reasoning, Vol. 6:67-76, 1993.

"MEDSS: A Multi-Agent Environmental Decision Support System Framework for Model Management," with Patricia Carando and Professor Andrew B. Whinston, Published in the Annuals of Operations Research, Vol. 12, No. 4, 1993.

"A Generalized Case-Based Reasoning System for Portfolio Management," with Minder Chen and Melody Kiang, Published in the Journal of Expert Systems with Applications, Vol. 6, No. 1, Dec. 1992.

"Inducing Stock Screening Rules for Portfolio Construction,"with KY Tam and Melody Kiang, The Journal of the Operational Research Society, Vol. 42, No. 9:747-757, 1991.

ACADEMIC, PROFESSIONAL AND SERVICE ACTIVITIES:

Co-editor in Chief, Journal of Electronic Commerce Research 1999-2012 Adjunct professor, UC-Riverside 2001-2002, Jiling University in China 2003-2004 Consultant for LA county Office of Education 2001-2004

Revised Oct. 2012 38

H. MICHAEL CHUNG

PROFESSIONAL PREPARATIONUniversity of California, Los Angeles  Ph.D. 1989 Management (Major in Information Systems)University of California, Los Angeles  M.B.A. 1984 Management

APPOINTMENTS:1999—present  Professor, Department of Information Systems, College of Business Administration, CSULB1996 –1999 Associate Professor, Department of Information Systems, CSULB

SELECTED PUBLICATIONS:Chung, H.M. (2012) “The effects of outsourcing of information technology on the employment of computer professionals in the

United States,” International Journal of Management (29) 3.Chung, H. M. & Khan, M. B. (2008), “Classification of Unethical Behaviors in the Management of Information Systems: The Use

of Behaviorally Anchored Rating Scale Procedures,” International Journal of Management, 6(2). Chung, H. M. and Gray, P. (2000). “Critical Issues in Data Mining,” Journal of Management Information Systems, 16(1), 11-16. Chung, H. M. (1998). “On-line Banking Technology: Status and Issues,” Annual Review of Communications, 51, 561-565.Kim, C., Chung, H. M., & Paradice, D. (1997). “Inductive Modeling of Expert Decision Making in Loan Evaluation: A Decision

Strategy Perspective,” Decision Support Systems, 21(2), 83-98.Chung, H. M., Johnson, P., & Todd, P. (1997). “Expertise and Modeling Expert Decision Making,” Decision Support Systems, 21(2),

41-50.Chung, H. M., & Samant, R., (1995). “Impact of Information Technology on Government,” Annual Review of Communications, 48,

837-842.Chung, H. M. (1995). “Design and Implementation Issues of Business Process Reengineering: Task and Organizational

Considerations,” Annual Review of Communications, 48, 145-148.Chung, H. M., & Bhoopatraju, V. (1994). “Impact of a Quick Response System in Banking,” International Journal of Computer and

Engineering Management, 2(3), 42-49.Chung, H. M. (1993). “An Integrated Computer Aided Knowledge Elicitation (I-CAKE)," Heuristics: The Journal of Knowledge

Engineering, 6(1), 58-69.Chung, H. M., & Tam, K. Y. (1992). “A Comparative Analysis of Inductive Learning Algorithms,” The International Journal of

Intelligent Systems in Accounting, Finance and Management, 2 (1), 3-18.Chung, H. M., & Silver, M. (1992). “Rule-based Expert Systems and Linear Models: An Empirical Comparison of Learning-By-

Examples Methods," Decision Sciences, 23(3), 687-707.

ACADEMIC, PROFESSIONAL AND SERVICE ACTIVITIES: Major University Administrative and Committee Experience

2002 – 2009 Director, Graduate Programs and Executive Education, College of Business Administration, California State University, Long Beach

2001 – 2008 Chair, Strategic Planning Committee, College of Business Administration, California State University Long Beach 

1996 – 1997 Chair, Educational Resources Committee, California State University, Long Beach  Industry Experience

1979 – 1983 Systems Engineer, IBM Dr. H. Michael Chung is Professor of Information Systems as well as Director of the Center for Information Strategies and 

Technologies (CIST) at California State University, Long Beach (CSULB). Before coming back to California, he was a professor at Graduate School of Business, Texas A & M University, College Station. At CSULB, He received IBM Fellowship, E. W. Carter Award, Association for Information Systems Award, and Society for Information Management Award.  

His primary research interests are: ‘Strategic Management of information Technologies,’ ‘Data Mining,’ ‘Distributed and Networked Systems’ ‘Corporate Performance Measurement,’ and ‘Mobile Systems.’  He co-authored two books including the one on Electronic Commerce. He has guest-edited several journals and is a senior editor of the IJTM.  In 2000, he was Conference Chair of the annual Association for Information Systems Conference.   He was also chair of numerous doctoral consortia in international conferences.  He supervised over 20 doctoral and master students. His research and development projects were funded by HP, Verizon, Boeing, Honda, and GMAC among others.  He is also an evaluator of the higher education Engineering and Technology Accreditation Commission (ABET) on CS, IS, IT as well as an examiner of Baldrige-based California Council of Excellence Award Competition.  

Revised Oct. 2012 39

MELODY KIANG

A. PROFESSIONAL PREPARATION:University of Texas at Austin Ph.D. 1991 Management Science & Information SystemsUniversity of Wisconsin-Madison M.S. 1987 BusinessNational Chengchi University, Taiwan  B.B.A. 1984 Business Administration  

B. APPOINTMENTS:2002 - present, Professor, Department of Information Systems, California State University, Long Beach1999 - 2002, Associate Professor, Department of Information Systems, California State University, Long Beach1996-1999, Associate Professor, Department of Information Systems, Arizona State University1991-1996, Assistant Professor, Department of Information Systems, Arizona State University

C. SELECTED JOURNAL PUBLICATIONS (IN THE PAST FIVE YEARS):Liu, Ying, Melody Kiang, Michael Brusco, “A unified framework for market segmentation and its applications,” Expert Systems

with Applications, Vol. 39, Issue 11, pp. 10292-10302, Sept. 2012. (SCI)Cao, Mukun, Melody Y. Kiang, “BDI Agent Architecture for Multi-Strategy Selection in Automated Negotiation,” The Journal of

Universal Computer Science, Volume 18, No. 10, pp. 1379-1404, 2012.(SCI)Yang, Ming, Melody Kiang, Hsinchun Chen, and Yijun Li, “Artificial Immune System for Illicit Content Identification in Social

Media,” Journal of the American Society for Information Science and Technology, Vol. 63, Issue 2, pp.265-269, Feb. 2012. (SSCI)

Tsai, Hua-Ling, Chinho Lina, Ya-Jung Wu, and Melody Kiang, “A Quantitative VRIO-Based Framework for Evaluating Organizational Activities,” Management Decision, Vol. 50, Issue 8, Jan. 2012. (SSCI)

Kiang, Melody Y., Qiang Ye, Yuanyuan Hao, Minder Chen, and Yijun Li, “A service-oriented analysis of online product classification methods,” Decision Support Systems, Vol. 51, Issue 1, pp. 28-39, 2011. (SCI)

Li, Hui, Melody Y. Kiang, & Diego Andina, Introduction to the focus issue on Bankruptcy Prediction and Credit Scoring, International Journal of Neural Systems (IJNS), Vol. 21, Issue 4, 2011. (SCI)

Yang, Ming, Melody Kiang, Yungchang Ku, Chaochang Chiu, and Yijun Li, “Social Media Analytics for Radical Opinion Mining in Hate Group Web Forums,” Journal of Homeland Security and Emergency Management: Vol. 8: Iss. 1, Article 38, 2011. (SSCI)

Moa, Jiahui, Melody Y. Kiang, Peng Zou, Yijun Li, “A two-stage clustering approach for multi-region segmentation” Expert Systems With Applications, Volume 37, 2010, Pages 7120–7131. (SCI)

Kiang, Melody Y., D. Fisher, Jeng-Chung Victor Chen, S. A. Fisher, and R.T. Chi “The Application of SOM as a Decision Support Tool to Identify AACSB Peer Schools” Decision Support Systems, Volume 47, Issue 1, April 2009, Pages 51-59. (SCI)

Kiang, Melody Y., D. Fisher, P. Ammermann, S. Fisher, R.T. Chi, “Do Reverse Stock Splits Indicate Future Poor Stock Performance?” Expert Systems With Applications, Volume 36, Issue 2, Part 2, March 2009, Pages 3191-3198. (SCI)

Ye, Q., Y. Li, Melody Kiang, W. Wu, “The Impact of Seller Reputation on the Performance of online sales: evidence from TaoBao buy-it-now (BIN) data”, ACM SIGMIS Database, Volume 40, Issue 1, Feb. 2009, Pages 12-19. (SSCI)

Kiang, Melody Y. and D. Fisher “Selecting the Right MBA Schools -- An Application of Self-Organizing Map Networks,” Expert Systems With Applications, Volume 35, Issue 3, October 2008, Pages 946-955. (SCI)

Dwivedi, Y.K., Melody Y. Kiang, M.D. Williams, and B. Lal, “Profiling Research Published in the Journal of Electronic Commerce Research,” Journal of Electronic Commerce Research, Volume 9, Number 2, May 2008, pp. 77-91.(SSCI)

Fisher, D., Melody Y. Kiang, and S. Fisher, “A Value-Added Approach to Selecting the Best MBA Program,” Journal of Education for Business, Volume 83, Number 2 / November-December 2007, pp. 72-76.

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES Principal Investigator: METRANS Applied Research Grant, “Cargo Security Early Warning System: The Application of Neural

Networks to Detect Cargos with Potential Security Fraud,” $40,000, July 1 2006 – June 30, 2007. Principal Investigator:  United State Department of Agriculture Animal and Plant Health Inspection Service (APHIS),

Cooperative Agreement (Project Number 07-223499), “Preliminary Study on the Application of Artificial Intelligence Techniques to Improve Analysis of Animal Health Information,” 1999-2000.

Principal Investigator: National Science Foundation (Grant No. IRI-9505715), “Preliminary Research on Result Synthesis in a Distributed Artificial Intelligence Environment - A Meta-Analysis Approach,” Information Technology and Organizations Program, 1995-1996.

Editorial Roles: Co-Founder and Co Editor-in-Chief, Journal of Electronic Commerce Research (JECR), 2000 – present. Associate Editor, Decision Support System, 1992 - present Referee: Hong Kong Research Grants Council

Revised Oct. 2012 40

C. SOPHIE LEE

A. PROFESSIONAL PREPARATION:

University of Texas at Austin Ph.D. 1995 Information SystemsUniversity of Texas at Austin M.B.A. 1990 Information SystemsNational Chiao-Tung University, Taiwan B.S. 1987 Transportation Engineering and Management

B. APPOINTMENTS:

2009-Present Chair, Department of Information Systems, California State University, Long Beach2003-Present Professor, Department of Information Systems, California State University, Long Beach1998-2003 Associate Professor, Department of Information Systems, College of Business Administration, 

California State University, Long Beach1995-1998 Assistant Professor, Department of Management Science and Information Systems, University of 

Massachusetts at Boston, Boston, Massachusetts

C. PUBLICATIONS:

Lee, Sophie, “Critical Thinking in Management Education -- A Model Curriculum,” Global Conference on Learning and Technology, Melbourne, Australia, March 28-April 1, 2011

Lee, Sophie, “Latent Data Attribute Relationships and Data Error Repairs“, Applied Computing, IADIS, Rome, Italy, November 18-21, 2009.

Lee, Sophie, “Data Contamination and Row-Level Error Identification,” 10th WSEAS International Conference on Automation and Information, Prague, Czeck, March 23-25, 2009.

Lee, Sophie, “A Formal Model for Data Propagation and Identification,” 2009 International Decision Sciences Institute, Nancy, France, June 24-27, 2009.

Lee, Sophie and Ping Lin, “Impact of Electronic Commerce and Regulatory Environment on the Designing of Continuous Auditing Systems,” The Sixth Wuhan Conference on E-Business, Wuhan, China, May 26, 27, 2007.

Lee, Sophie and Chi-Chun Chou, “A Theoretical and Technical Model of an External Continuous Auditing System,” The Sixth Wuhan Conference on E-Business, Wuhan, China, May 26, 27, 2007.

Lee, T-R., Jan-Mou Li, Johannes Simons, and C. Sophie Lee, “Comparing Usage of Mobile Commerce in Taiwan, USA, and Germany,” International Journal of Services Technology and Management, 2006, Vol 7, No. 3, pp 284-296.

Lee, Sophie, “Customer Relationship Management (CRM) Systems that Manage Customer Relations: A Survey of Theory and Practice,” The 11th Annual Conference of Asia Pacific Decision Sciences Institute (APDSI), June 16-18, 2006, Hong Kong.

Lee, Sophie and Wesley Shu, "Four Models of Internet-Enabled Distribution Structures," Information Systems Management, Vol. 21, No. 3, Summer 2005.

Shu, Wesley, Lee, Sophie, "Beyond Productivity - Productivity and the Three Types of Efficiency of Information Technology Industry", Information and Software Technology, Volume 45, Issue 8, June 2003.

Lee, Sophie “Modeling the Business Value of Information Technology,” Information and Management, 39, Dec 20, 2001, page 191-210.

D. ACADEMIC, PROFESSIONAL, AND SERVICES ACTIVITIES

Consultant, Warner Home Video, Warner Bros., Burbank, California, 2000-2004. Developed and maintained an 80-table Oracle database with daily transaction amount of US$20,000,000. Worked closely with management, end users, suppliers, and customers to develop and design system specifications and modifications. System configuration management, implementation and deployment coordination. Enhance performance and program structure of the video ordering system (VDEO). Liaison with end users on ad-hoc query and reporting.

Chair, Faculty Council, College of Business Administration, CSU Long Beach, 2009-2010. Member, university General Education Governance Council, 2008-2010. College SAP coordinator since 2010; college Oracle coordinator since 1998. California Faculty Association (CFA) College representative, 2010-2011 Teaching specialization in database and enterprise systems development

Revised Oct. 2012 41

KHOSROW MOSHIRVAZIRI

A. PROFESSIONAL PREPARATION:

Arya Mehr University of Technology  B.S. 1974 Industrial Systems Engineering (ISE)Stanford University M.S(3) 1978-1981 ISEM, CS, MATH, STATISTICS Stanford University Eng. Degree 1982 Operations ResearchUniversity of California, Los Angeles Ph.D. 1989 Electrical Engineering

B. APPOINTMENTS:

1989-present, Professor, Department of Information Systems, California State University, Long Beach1988-1989, Staff Scientist, IBM Corporation, Tucson, Arizona  1984-1988, Member of Technical Staff, IBM Scientific Center, Santa Monica, CA1978-1984, Member of Technical Staff, IBM Corporation, Palo Alto, CA, 

C. SELECTED PUBLICATIONS:

" A Deep Cutting Plane Technique for Reverse Convex Optimization ", IEEE Transactions On Systems, Man, and Cybernetics-Part B: Cybernetics, Vol. 41, No. 4, August 2011. 

" The Tenth Anniversary Special Issue ", Guest Editor, Journal of Applied Mathematics and Decision Sciences, JAMDS, Vol. 10, 2006. 

" A Simulation Framework for Networked Queue Models: Analysis of Queue Bounds in a G/G/c Supply Chain ", Journal of Applied Mathematics and Decision Sciences, JAMDS, 10:1-13, 2006. 

" A Cutting Plane Algorithm for Linear Reverse Convex Programs ", Annals of Operations Research, AOR, 105 :201-212, Kluwer Academic Publishing, 2002. 

" Strategic Management Decision Support Systems: An analysis of the environmental policy issues ", Journal of Environmental Modeling and Assessment, EMA, 6 :287-306, 2001. 

" Determining Optimal Pollution Control Policies: An Application of Bilevel Programming ", European Journal of Operational Research, EJOR, 119 (1) :100-120, 1999. 

" Construction of Test Problems for Concave Minimization under Linear and Nonlinear Constraints ", Journal of Optimization Theory and Applications, JOTA, 98 (1) :83-108, 1998. 

" A Penalty Method for Linear Bilevel Programming Problems ", Kluwer Academic Publishers, special issue on Multilevel Optimization: Algorithms and Applications, Athanasios Migdalas (Ed.), 0-79234693-9, August 1997. 

" Computational Experience Using an Edge Search Algorithm for Linear Reverse Convex Program ", Journal of Global Optimization, JOGO, 9 (2) :153-167, 1996. 

" Test Problem Construction for Linear Bilevel Programming Problem ", The Special Issue of the Journal of Global Optimization on Bilevel Programming, JOGO, 8 (3) , 1996. 

" A Subdivision Strategy for Reverse Convex Programming Problems, ", The Operational Research Society of Austrian and New Zealand 32nd Joint Annual Conference, 1996. 

" Generalization of the construction of test problems for nonconvex optimization ", Journal of Global Optimization, JOGO, 5 (1) :21-34, 1994. 

" Construction of test problem for a class of reverse convex program ", Journal of Optimization Theory and Applications, JOTA, 81 (2) :343-354, 1994. 

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

Grant Proposal evaluator for NSF and DARPA.  Recent Grant submitted/compeleted:  PI: MoshirvaziriTitle:  Homeland Security Option of Bachelor of Arts in Engineering Systems.Department of Homeland SecurityTitle:  The Impact of a Tsunami on Ports of Long Beach and  Los Angeles Supply Chain Deployment of 

Transportation Title:  The Economic Impact of a Large Earthquake on Ports and Transportation System in Southern California

Community Services: Full member of INFORMS, and serve as Track Chair of WDSI, Western Decision Sciences Institute.

Editor of journals: Advances in Decision Sciences, Journal of Industrial Engineering, and Advances in Operations Research

Revised Oct. 2012 42

THANG N. NGUYEN

A. PROFESSIONAL PREPARATION:b.

University Laval, Quebec, PQ, Canada  B.S. 1966 Electrical Engineering Georgia Institute of Technology, GA M.S. 1973 Information and Computer ScienceGeorge Mason University, VA Ph.D. 1990 Information Technology and Engineering

B. APPOINTMENTS:

2006 to present, Associate Professor, Department of Information Systems, California State University, Long Beach1999 – 2006, Assistant Professor, Department of Information Systems, California State University, Long Beach

C. SELECTED PUBLICATIONS:

Nguyen, Thang N. (2012): Ecology of E-business, In Korukonda, A.R. (Ed.). Readings in Business & Administrative Sciences. 700 pages. Saarbrücken, Germany: LAP Lambert Academic Publishing. ISBN: 978-3-659-16866-6 (2012)

Nguyen, Thang N. (2012): Essentials of Statistics: A Concise Introduction. Publisher: Great Rivers Technologies, www.grtep.com (2012) ISBN: 978-1-61549-578-8 (2012)

Nguyen, Thang N. (2006): A Decision Model for Managing Software Development Projects, Information and Management (Journal), Volume 43, Issue 1, Feb 2006

Nguyen, Thang N. (2005): The Software Continuum Concept: Towards a Biologically-Inspired Framework for E-Business Software Automation, Communications of Associations for Information Systems (journal), volume 15, Article 15, February 2005

Nguyen, Thang N. and Harry E. Stephanou (1992): Topological reasoning about dextrous grasps IBM Journal of Research and Development, Vol. 36, No. 3, May 1992)

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

Academic research activities: Dr. Nguyen is pursuing two related lines of biologically-inspired research for business applications and software engineering: (1) biology- and ecology-based modeling coupled with advanced mathematical tool (topology and quantitative methods) for the detection and reporting of exceptions in business operations and behavior to achieve business stability, growth and therefore profitability, and (2) biologically-inspired software development practice, with a newly devised model called Model R (due to its rhombic shape as opposed to water fall, spiral, or Agile, etc.) exercising the parallelism in development tasks to reduce time and cost while maintaining intended performance. His work-in-progress has been published and disseminated in AMCIS, IEEE SMC conference proceedings and others, as well as the prestigious CMU/SEI (Software Engineering Institute) annual conferences. He has published 47 articles (conference, journal and professional articles) since joining CSULB and 25 articles prior to CSULB.

Other academic activities: Authored of a textbook “Essentials of Statistics: A Concise Introduction” for undergraduatesNguyen, Thang N. Software Development and Management (1-day tutorial). IEEE-RiVF, November 2010Nguyen, Thang N. and Tony Phan. Biologically-inspired Systems (1-day tutorial). IEEE-RiVF 2008, July 2008Taught Summer courses and Winter courses in Singapore and Vietnam (from 2009-2011)

Professional activities: Dr. Nguyen joined the academic environment after 25+ years of full employment in business/industry/military world, plus some 10+ years of consultancy. He served as senior marketing support representative, senior software developer, senior instructor, senior manager, and consultant. He has involved in the development of large and very large software development project, namely IBM AO Expert system (Automated Operations), Candle OMEGAMON XE/DE, and US Army Future Combat System (system of systems), in particular Battle Command Mission Execution, in all phases of development: requirements, design, testing planning, and production planning by simulation. He has installed and taught enterprise software products, and helped world-wide customers (government and private sector) in enterprise implementation planning in Western Europe (UK, France, Belgium, Germany, Sweden, The Netherlands), Asia Pacific Rim (Australia, Singapore, Hong Kong, Japan, South Korea, Thailand, Malaysia), and North America (Canada, US, Mexico).

Revised Oct. 2012 43

LORI ANN BROWN

A. PROFESSIONAL PREPARATION:

California State University, Long Beach B.A. 1989 Speech CommunicationCalifornia State University, Long Beach  Teaching Credential 1990 English Language ArtsNorthwestern University M.A. 2002 CommunicationNorthwestern University Ph.D. 2007 Communication

B. APPOINTMENTS:

2007 – Present, Assistant Professor, Department of Information Systems, California State University, Long Beach

C. SELECTED PUBLICATIONS:

Brown, L.A. & Roloff, M.E. (2011). Extra-role time, burnout and commitment: The power of promises kept. Business Communication Quarterly 74(4): 450-474.

McElroy, D., & Brown, L.A. (2011). Business Essentials and Communication Handbook (BEACH): Grammar and Essential Mechanics (GEM). In Pearson (Ed.), Business Communication Essentials: A Skills Based Approach to Vital Business English, Custom Edition (pp. GEM 1-39). Upper Saddle River, New Jersey: Prentice Hall in cooperation with Pearson Learning Solutions.

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

Competitive paper reviewer for Association for Business Communication annual conference (2012). Competitive paper reviewer for International Communication Association annual conference (2012). Chair, Faculty Activities Committee (School level), fall 2012 – present. Recording Secretary, Faculty Activities Committee, fall 2011- Spring 2012. Presenter, College of Business Administration Research Colloquium, 2011. Nine professional conference presentations 2002 – 2011. Member, University Graduate Writing Assessment Requirement Committee (GWAR), fall 2008 – present. Member, Writing Proficiency Exam (WPE) Development Committee, spring 2010 – present. Member, IT Lottery school level Committee, 2012 – present. CBA representative to university library. Invited speaker, student Human Resources Management event, fall 2010. Piloted writing software for student writing in 2 business communication sections to determine program’s 

effectiveness, usefulness and likability with our students (spring, summer 2011). Textbook reviewer, IS 301 Business Communication, core CBA course, 2008-2009 and 2010-2011). Facilitator, MBA orientation workshops – Case Study Method, fall 2008, spring 2009. Academic Advisor to doctoral student from Croatia as part of Junior Faculty Development Program. Competitive paper reviewer for National Communication Association’s Organizational Communication 

Student Division (2006). Consultant to California High School Speech Association Area IV Chair (2007 – present).

Revised Oct. 2012 44

HONGYU CHEN

A. PROFESSIONAL PREPARATION:

Nankai University B.E. 1997 ElectronicsPeking University M.E. 2000 Electronic EngineeringThe University of Texas at Dallas MBA 2006 Information SystemsThe University of Texas at Dallas PhD  2012 in Management Science

B. APPOINTMENTS:

8/12-Present     Assistant Professor, Department of Information Systems, California State University Long Beach, Long Beach, CA

C. PUBLICATIONS:

Brian Dos-Santos, Zhiqiang Zheng, Vijay Mookerjee, Hongyu Chen, (2011), Are New IT-enabled Investment Opportunities Diminishing for Firms?, Information Systems Research, Vol. 23, No. 2, June 2012, pp.287-305.

Brian Dos-Santos, Zhiqiang Zheng, Vijay Mookerjee, Hongyu Chen, (2010), Does IT Matter, the Evidence. In the Proceedings of the Fourth China Workshop on Information Management (CSWIM), Wuhan, China, 2010.

Brian Dos-Santos, Zhiqiang Zheng, Vijay Mookerjee, Hongyu Chen, (2008), Is IT Really Becoming a Commodity? In the Proceedings of the International Conference on Information Systems (ICIS), Paris, 2008.

D. ACADEMIC, PROFESSIONAL, AND SERVICES ACTIVITIES

Member, Undergraduate Program Committee (UPC), College of Business Administration (CBA), CSULB, Fall 2012

Member, Intellectual Contributions Task Force (ICTF), College of Business Administration (CBA), CSULB, Fall 2012

Member, INFORMS Reviewer, International Conference on Information Systems (ICIS), 2012 Reviewer, Information Technology and Management (ITM) Reviewer, Information Systems Frontiers (ISF)

Revised Oct. 2012 45

YING LIU

A. PROFESSIONAL PREPARATION:

XiAn JiaoTong University B.A. 1989 Electricity & ElectronicsSouth China University of Technology M.S. 1992 Electricity & ElectronicsUniversity of Southern California M.S. 1998 Computer ScienceUniversity of Arizona Ph.D. 2007 Information Systems

B. APPOINTMENTS:

2007 - present, Assistant Professor, Department of Information Systems, California State University, Long Beach1999-2003, Software Design Engineer, Microsoft Corp.1994-1997, Senior Technical Consultant, Hewlett Packard Corp.1994-1994, System Engineering, IBM1992-1993, Project Manager, People’s Bank of China

C. SELECTED PUBLICATIONS:

Liu, Y., Kiang, M., Brusco, M. “A Unified Framework for Market Segmentation and its Application”, September 2012, Expert Systems with Applications, Volume 39, Issue 11, Pages: 10292-10302.

Wang, Y., Li, H., Feng, Y., Jiang, Y., Liu, Y. “Assessment of Programming Language Learning Based on Peer Code Review Model: Implementation and Experience Report”, September 2012, Computers & Education, Volume 59, Issue 2, Pages: 412-422

Liu, Y., Ran, S., Lusch, R.F., Brusco, M. “Multicriterion Market Segmentation: A New Model, Implementation, and Evaluation”, September 2010, Marketing Science, Volume 39, Issue 5, Pages: 880-894

Liu, Y., Lin, T., Ram, S., Su, S., "A Non-invasive Software Architecture Style for RFID Data Provisioning", January 2010, International Journal of Applied Logistics, Volume 1, Issue 1, Pages: 1-15.

Cao, M., Chi, R., Liu, Y., “Developing Automated Negotiation System Based on Service Oriented Architecture”, December 2009, Volume 1, Issue 1, Service Science, Pages: 31-42. (Support journal by the CBA journal ranking)

Liu, Y., Cao, M., “A Computational View of Market Segmentation”, May 27-29, 2011. Proceedings of the Tenth Wuhan International Conference On E-Business. WuHan, China.

Cao, M., Chi, R., Liu, Y., “Service Oriented Automated Negotiation System Architecture”, 6th International Conference on Service Systems and Service Management (ICSSSM'09), Xiamen, PR China, June 8-10, 2009

Liu, Y., Lin, T., Ram, S., "A Non-invasive Software Architecture Style for RFID Data Provisioning", 16th Workshop on Information Technology and Systems (WITS 2006), Milwaukee Wisconsin, December 9-10, 2006

Liu, Y., Ram, S., & Lusch, R., "A Unified Market Segmentation Method for Generating Pareto Optimal Sets", Proceedings of the 15th Workshop on Information Technology and Systems (WITS 2005), Las Vegas, Nevada, December 9-10, 2005 (Nominated for Best Paper Award).

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

$10,000 award for RFID data provisioning research from the Innovation Cell Program sponsored by CCDoTT and CSULB Foundation.

Associate editor of the Journal of Electronic Commerce Research since November 2008.  A regular paper reviewer for many elite and high quality information system journals.  Research Interests in applying quantitative modeling and empirical methods to study business problems with a focus 

on: Business intelligence and data mining; Software architecture, system analysis and design; CRM, ERP and business process management

Teaching experience in different areas including wireless network and mobile application development for undergraduate student (it is the mobile application development IS course in the California State University system); Management Information Systems for undergraduate and MBA students; Internet application development for both undergraduate and graduate students; Introduction to Database for undergraduate student.

About 10 years IT industry experience working as software design engineer and senior IT consultant in leading companies such as Microsoft, HP and IBM. I have completed many first-of-a-kinds projects such as the development of the first near real-time Microsoft SQL server replication service and the design of China’s first real-time telephone billing system.

Revised Oct. 2012 46

MOHSEN SAHEBJAME

A. PROFESSIONAL PREPARATION:

Cal State Long Beach  B.S. 1986 ElectronicsCal State Long Beach  M.A. 1991 Tech. Education

B. APPOINTMENTS:

2000 - present, Lecturer, Department of Information Systems, California State University, Long Beach1997- present, Adjunct Professor, Department of Information Systems, El Camino College, Ca.1997-2004, Adjunct Professor, Department of Information Systems, DeVry University, Long Beach, California2003-present, cofounder of Cam-Tek USA, Garden Grove, Ca. Design, set-up and installation of LAN and security systems.1990-1997, Electronics Instructor, United Education Institute, Los Angeles Ca.1985-1990, Quality, Electronics and System Engineer, AMEX Inc. Los Angeles, Ca.

C. SELECTED PUBLICATIONS:

Sahebjame, Mohsen, 1991. Comparison of self-esteem between youngsters from one-parent families and those from two-parent families. A thesis research submitted to Industrial Education Dept. at California State University Long Beach towards the Masters of Art Degree in Technology Education.

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

Material Review Board Chairperson at AMEX Inc., LA, CA. Participated in research and development of circuit board design and fabrication for US military radar systems (1985-1990)

Participated   in   collaborative   project   with   DCAS   (Defense   Contractor   Associated   Serviced)   on   Defense aerospace project such as V6 and SMLV (1985-1990)

As a Quality Engineer, Served as company representative in joint research projects with the DCAS staff (1985-1990)

Participated in fund raising for Saint Jude hospital and raised over $25500 for children with cancer (2008) Serve as an advisory board member for Institute of Networking Technology, Long Beach, Ca. (2001-present) Microsoft Certified System Engineer Conference (1999, 2001,2002) Dale Carnegie Leadership Training (1996)

Revised Oct. 2012 47

ASELA M. THOMASON

A. PROFESSIONAL PREPARATION:

California State University, Long Beach  M.B.A. 1988 Business AdministrationCalifornia State University, Long Beach  B.S. 1983 Information Systems/Finance 

B. APPOINTMENTS:

1999-2012    Full-Time Lecturer, Information Systems Department, College of Business Administration, California State University, Long Beach

1989-1999 Part-Time Lecturer, Information Systems Department, College of Business Administration, California State University, Long Beach

1995-1999 Part-Time Lecturer, School of Business and Economics, California State University, Los Angeles.1997-1999 University of Phoenix Online-Lecturer, Taught numerous Graduate Business Courses, including 

Management and Information systems.  All courses were taught online.

C. SELECTED PUBLICATIONS: N/A

D. ACADEMIC, PROFESSIONAL, AND SERVICE ACTIVITIES

1999 - Present Information systems Student Advisor2009 – Present International Studies – Spanish Evaluator.  Evaluate students for proficiency in Spanish.2004 – Present NMCB8 Seabee’s Association –Web design, implementation and support:2005 – Present Web Developer: Center Stage Dance Academy Long Beach – Web design,  implementation and 

support:2000 – Present Computer Consultant, Arnold Cicerone and Associates – Provide database Administration/Billing 

Support.1994-1999 Computer Consultant ,  Computer Sciences Corporation1991-1994 Computer Specialist, Hughes Aircraft Company1988-1991 Independent Consultant

Hughes Tax Department at the Corporate OfficesHughes Import/ExportsHughes C & DP Department and small businesses

1984-1988 Senior Consultant and Project Leader,  Time Sharing Applications and Consulting Services1982-1984 Hughes Aircraft, Information System Consultant

Revised Oct. 2012 48

Submit completed proposal packages to:

APP@calstate.edu and

Academic Program Planning CSU Office of the Chancellor401 Golden ShoreLong Beach, CA 90802-4210

Contact Academic Program PlanningDr. Christine Mallon Ms. Norma WarrenState University Dean Academic ProgramsAcademic Programs and PolicyPhone (562) 951-4672 Phone (562) 951-4722Fax (562) 951-4982 Fax (562) 951-4982 cmallon@calstate.edu nwarren@calstate.edu

Academic Program Planning is on the Web http://www.calstate.edu/APP/

Contact Extended EducationMs. Sheila ThomasState University Dean, Extended EducationPhone (562) 951-4795Fax (562) 951-4982sthomas@calstate.edu

Revised Oct. 2012 49