Let us doyour legwork

We specialise in saving you time,

and getting results

About Us

Legwork Marketing Services has the skills, experience and knowledge in many disciplines

Our aim is to provide high quality, effective marketing solutions at an affordable cost

We believe that this is absolutely essential in today’s economic environment

About Us Established in 2003 With over 60 years of knowledge and experience

Legwork helps businesses large and small to develop and achieve their goals through various methods:

– Direct Marketing / e-Marketing– Design & Print of Marketing material– Web site design, development and hosting– Telemarketing & Sales Appointments– Loyalty Programmes– Customer Satisfaction Programmes– Reward & Recognition Programmes– Incentives Schemes– Conference and Incentive Travel– Fairs / Exhibitions / Road shows

‘Great ideas, Great delivery, Great value’

Our Team

Kathryn WhattonManaging Director

Michael WhattonCompany Secretary

Gordon OwenInternational Marketing

Director

Darren SeamarkHead of IT

Nigel PartridgeCreative Director

Sarah Jones Marketing Assistant

Carole TiffinOperations Director

Raquel BrasseleurBusiness Development

Richard BroughtonHead of Research

Administration Team

Our Services

Communication Counts!

A thoughtful, creative communication strategy is vital to your success

Our starting point is knowledge based on research and understanding

Building a process that is consistent and frequent will be a key part of building your sales prospect database

Great ideas linked with rational thought underpin everything we do! By linking these two elements with outstanding delivery we help ensure you achieve your business goals

Our studio is based in house so we manage the results from concept to delivery, from print to web design

A key consideration in all we do is measurement to ensure you get the return on investment that you seek

Loyalty Marketing

Given the increasingly high cost of creating new customers, organisations have turned their attention to ways of retaining loyalty of current customers

Schemes are designed to encourage repeat buying, especially where switching is easy and generic brand loyalty is low

Price promotions can be dangerous in that they encourage consumers to become price sensitive, and are easily copied by competitors

‘Alternative Currencies’ are a saver method of rewarding customers on loyalty

– Points can be traded in for other goods, providing value to the product while avoiding costly price competition

– The number of points awarded at the point of sale is directly proportional to the value if purchases made

– The points can be redeemed at the customers’ convenience for merchandise or vouchers

Customer Satisfaction

The measure of how the products and / or services provided by a business meet or exceed the expectations of the customers

Can help your business achieve a sustainable competitive advantage

Measured using survey techniques and questionnaires Customer Satisfaction is becoming an important area of

competition, as high levels of satisfaction can deliver many benefits, including:-

– Loyalty– Repeat Purchase– Referrals– Retention– Reduced Costs– Premium Prices

Incentive, Reward & Recognition Programmes

Helps improve performance in areas such as:-– Employee attraction and retention– Organisational culture and values– Employee engagement and satisfaction– Employee recognition and length of service– Cascading organisational strategies– Productivity improvements– Drive sales targets and milestone achievement– Increase customer and brand loyalty– Influence reseller product recommendations in sales

channels– Improve customer service and related behaviours– Achieve any other measurable performance outcome

Incentive, Reward & Recognition Programmes

Programmes are structured around the foundations of:– Communication-What to do?– Learning- How to do it?– Motivation -Why do it?

Combined with creative, but practical solutions, rock solid delivery and strong budget management

Available both online and via a more traditional paper-based method, both producing detailed reporting suites

A huge selection of rewards and incentives are available including merchandise, experiences and vouchers – there are choices to inspire everyone

Incentive Travel LMS specialises in:-

– Locating meeting space and hotel rooms for any size event

– Creating and organising incentive trips specifically designed to meet the needs of the company or client

– Organising leisure programmes, social events and exciting tours unique to the location stay

– All aspects of delegate management– Finding and utilising unique venues to enhance any event

experience

– Arranging transportation whether a simple transfer from the airport to the hotel or throughout the event

– Themed activity events, presentations and corporate hospitality– Team building activity in support of required business objectives– Design and print of all travel materials

Committed to providing an exceptional service whether planning a single dinner or a memorable trip, in celebration of a company’s success

Exhibitions & Road Shows

Vary from small local events to major national and international events

Bring together a wide range of key personnel in one place at one time, and effectively generate brand/product awareness and a great many potential sales leads

LMS supplies a variety of different exhibition packages:-– Custom Build Exhibition Stands– Modular Exhibition Stands– ‘Off the Shelf’ Modular Exhibition Stands– Full project management, concierge service, worldwide

display partners– Outdoor events, car plinths, road shows, hospitality

trailers

Conferences

Legwork Marketing Services:-– Provides a multi-dimensional experience allowing the

achievement of goals whilst embracing the customer’s needs to contact and engage

– Provides a creative practical advice on all elements, either working to a brief or helping to create a new brief

– Provides an informative, unbiased approach working in partnership with customers to sure the seamless communication of key messages

– Has a comprehensive stock of state-of-the-art equipment

– Can supply a complete package that includes:-• Set and stage• Lighting• Sound • Projection

– Guarantees an event that is right for each customer and budget

Why Use Legwork?

We have the experience and desire! We provide great creative solutions linked to

sound business propositions! We are both cost conscious and cost effective! We offer performance measurement! We have a ‘can do’ attitude combined with

quality delivery! We give great value with sound financial

control! We work in professional, friendly partnership

and we want to partner with you!

‘Great ideas, Great delivery, Great value’

Contact Us

If you wish to discuss any of the services detailed throughout this presentation in further detail, please do not hesitate to contact:-

Kathryn Whatton or Gordon OwenLegwork Marketing Services Limited6 Newton HouseNorthampton Science ParkKings Park RoadMoulton ParkNorthamptonNN3 6LGUnited Kingdom

T: +44 (0) 1604 654166E: kathryn@legworkms.com or gordon@legworkms.com

about us