COMMERCIAL IN CONFIDENCE © Copyright 2014 Fujitsu Services Limited

Nurturing & Retaining Talent in Fujitsu Procurement

Dr Clive Rees

CPO

June 2015

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Overview of Fujitsu

People Development “Passport 2 Procure” & Fujitsu Management

Accreditation People Organisational and Management Review (OMR) Engagement & Enablement Promotions & Role rotations

Results and Initiatives

Agenda

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Who Is Fujitsu?

Global organisation headquartered in Japan Third-largest global provider of ICT solutions

The UK’s largest Japanese employer An established, high performing business in UK &

Ireland Providing ICT solutions for over 50 years, across

both public and private sector.

Fujitsu touches the lives of 99% of people in the UK, and is a vital part of the national infrastructure. What we believe, and how we behave, impacts on the quality of life for UK citizens.

A Powerful Presence in the UK

>30 service locations

Head of UK & Ireland: Michael

Keegan

FTSE100 company equivalent by revenue & profit

Largest Japanese employer in UK and Ireland

Strength in public sector, financial services, telecoms, retail and mid-market

800 SMEs – 20% of external spend

Revenue: £1.8 billion*

>20,000 servers kept secure & fully operational 24/365

The first Tier III certified data centre in Europe

Managing >1 million end user devices

(>2.5 million across Europe)

Europe’s first Gold Accreditation for data centre operations (Uptime Institute)

Manages Ireland’s first Mobile Virtual Network

Managing the world’s third largest Oracle eBusiness suite

Over 14,000 employees

* Revenue figure April 2014

Over 70% of the UK’s broadband network is built on Fujitsu infrastructure

Delivering the UK’s largest private cloud deployment

KEYFujitsu System Management Centres

Fujitsu Data Centres

Fujitsu Cloud Centres

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The purpose is focussed training on ‘Professionalism’ and will ensure everyone within Fujitsu Procurement: Understands what is

important to Fujitsu Procurement

Is up to date with latest developments and thinking

Is trained to the minimum professional standard within Fujitsu

“…your opportunity to learn and continue to develop in a number of critical Procurement specialist areas, which in turn will enable us all to deliver to a higher standard in our day to day roles and is fully supported by the management team.”

People Development Passport 2 Procure & FMAP

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People Development Passport 2 Procure & FMAP

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FMAP (People Management):

Passport 2 Procure

275 training events in Year 1

18 Certifications issued (+11 in plan)

Training includes

Presentation Skills Commercial Academy Contract Awareness Contract & Supplier management Negotiation Emotional Intelligence Influencing skills Delivering Excellence Managing First Stakeholder management FMAP

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People Development OMR

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People Development Engagement & Enablement Cross company annual survey (April 2015)

Training, Strategic Direction, Development, Empowerment, Respect & Recognition, Reward, Leadership etc.

Results managed and analysed independently of Fujitsu Results summarised a:

Company level Divisional (e.g. Procurement) level

Action plan devised with input from the team

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People Development Promotions & Role Rotations (last 12 months)

Procurement Manager P2 Grade

Procurement Manager

Professional P3 Grade (2)

Senior Procurement Manager P4

Grade (2)

Category Lead M2 Grade (1)

5 promotions:

Head of Procurement Relationship Management

Head of Procurement

Bid Management

Role rotations: - Performance - Recognition- Career Development- Job satisfaction- Skill deployment- Resource Planning- Motivation- Reward

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2015 UK & I Engagement & Enablement Survey Employee Engagement up 8% Employee Enablement up 7%

2014/2015 voluntary attrition rate down… 8.8% (13.9% in 2013/2014)

Initiatives: Talent Programme for OMR A1’s continues Mentoring

• 23 UK & I Mentees

• Roll out to EMEIA initiative Learning & Development

• EMEIA’ise Passport 2 Procure Secondments

• Cross EMEIA consideration

People DevelopmentResults 2015

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Talent - Three Takeaways

Your people deliver for you

Tailor their development

Reward and Congratulate