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Transcript of Corporate responsibility thomas capizzi
Corporate Responsibility
DJO Global Tom Capizzi
Executive VP Global Human Resources CHRO
October 24th, 2013
Corporate Responsibility at DJO Global
Introduction Company Information
Responsibilities
Culture Corporate Citizenship
Business Partners
From prevention to recovery, DJO Global enables people to live their lives to the fullest by providing intelligent medical
devices and services. We embrace an open dialogue with our customers to gather insights that guide our innovation and
continuous improvement.
DJO Mission
DJO Vision We enable people to regain and maintain the joy and comfort of
natural mobility.
Bracing and Vascular
39.1%
Recovery Sciences
29.6%
International24.8%
Surgical Implant
6.5%
DJO Profile Business Overview
$898 $949 $946 $966$1,075
$1,129
$182 $213 $250 $263 $264 $271
2007 2008 2009 2010 2011 2012
Revenue Adjusted EBITDA(2)
Net Sales and Adjusted EBITDA(1)
2012 Net Sales by Segment
($ in millions)
(1) Adjusted EBITDA for all periods presented excludes impact of non-recurring costs and other adjustments as permitted by Senior Secured Credit Agreement; excludes pre-acquisition EBITDA and future cost savings related to 2011 and 2012 acquisitions. (2) 2007 pro forma for DJO Merger and other 2007 acquisitions.
Headquartered near San Diego, CA
Approximately 5,400 employees in 27 countries
A leading orthopedic company with a totally unique footprint focusing on injury prevention, conservative treatment and rehabilitation
An innovator with a robust pipeline of products and solutions that are more cost effective and less invasive than most surgical or pharmaceutical alternatives
A market leader in orthopedic bracing, vascular health, rehabilitation, pain management, bone growth, muscle stimulation, and shoulder reconstruction
A partner with an excellent local service infrastructure, strong clinician and hospital relationships
Financial sponsor – The Blackstone Group
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Bracing and Vascular – 39.1% of 2012 Sales
Broad range of soft goods – key to GPO penetration
Rigid knee bracing and Cold therapy
Retail pharmacy offering with Bell Horn
Vascular systems (DVT prophylaxis)
Broad range of compression therapy garments
Diabetic footwear
Acquired Exos on 12/28/2012
#1 share in U.S. Bracing and Supports market of approximately $1.7 billion(1)
Bracing and Vascular Net Sales
Bracing Products Vascular Products
Bracing and Vascular Highlights ($ in millions)
$293.9 $296.0 $298.8 $311.6
$387.9$441.3
2007 2008 2009 2010 2011 2012(3)(2)
+8.2%(3) In 2012
(1) 2009 Frost & Sullivan. (2) Pro forma for 2007 DJO Merger. (3) Pro forma for 2011 acquisitions.
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• Promotes healing of Non-Union Bone Fractures and Spinal Repair Surgery
Recovery Sciences – 29.6% of 2012 Sales
Home Electrotherapy - TENS Pain Management & NMES Muscle Stimulation
Home Traction Devices
Iontophoresis
Clinical Electrotherapy
Continuous Passive Motion
Clinical Traction Devices
Treatment Tables
($ in millions)
$327.1
$338.6$342.0
$347.1$342.6
$334.6
2007 2008 2009 2010 2011 2012
-2.3% in 2012
(1) 2007 Pro forma for DJO Merger and other 2007 acquisitions.
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Recovery Sciences Net Sales
(1)
• Diverse portfolio of orthopedic reconstructive joint products for knees, hips and shoulders
• Primary focus on shoulder segment with a track record of innovation – over 50% of net sales
• Niche market position with less than 1% share in total, but higher in shoulders
• U.S. market over $5 billion(1)
Surgical Implant – 6.5% of 2012 Sales Knees Hips Shoulders
$57.5$61.6 $63.9 $62.7 $64.9
$73.0
2007 2008 2009 2010 2011 2012
($ in millions)
+12.4% in 2012
(1) 2006 Frost & Sullivan.
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Surgical Implant Net Sales
Germany29.1%
ROW25.2%
France19.7%
Canada8.8%
Spain, Benelux &
Italy
8.4%
Nordic3.5%
UK5.3%
$219.5$252.3 $241.5 $244.5
$279.3 $280.5
2007 2008 2009 2010 2011 2012
International – 24.8% of 2012 Sales
International Net Sales 2012 Sales Mix by Geography ($ in millions)
+5.7%(2) in 2012
(1)
(1) 2007 Pro Forma for DJO Merger. (2) Excludes impact from changes in foreign currency exchange rates (constant currency) and
pro forma for 2011 acquisitions.
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(3)
Strong New Product Pipeline
Reaction Knee
X-Act ROM Knee
X-Act ROM Elbow
IceMan CLEAR3
RSP Monoblock
Exos
OA Nano
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• Market leader in multiple market segments and product categories
• Established global presence with over 60 years of history in the physical therapy market and over 30 years of history in orthopedics market
• Brand recognition and comprehensive product range promotes loyalty from prescribing physicians and physical therapists
• Low regulatory and technology substitution risk
Leading Market Positions: Defensible, Comprehensive Product Offering
Strong brand names
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Attractive Open Market Spaces
CONSERVATIVE CARE TREATMENT OPTIONS FOR KNEE PAIN
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• Main manufacturing facility in Tijuana, Mexico (285,000 square feet) is renowned for operational excellence and low cost manufacturing
• Best practices in “lean manufacturing” in all facilities and culture of continuous improvement yield margin expansion
• Expanded plant in Tunisia for European products
• Vertically integrated manufacturing competencies
• Efficient, automated distribution capabilities
• Comprehensive mechanical and electronic R&D competencies
Competitive Advantages in Manufacturing, Distribution and R&D
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DJO Global Locations
Vista (HQ)
Tijuana Austin
Mississauga
Indianapolis
Shoreview
Clear Lake
Guildford
Malmo
Sfax
Mouguerre
Herentals
Freiburg
Milan
Sydney
Ecublens
Hong Kong
Cape Town
Asheboro
Mequon
Shanghai
New Delhi
Key Global Operation Sites
DJO World Headquarters
Vista, California 110,000 Square Feet
400 Employees
120 Manufacturing
Product Segments: Bracing and Supports, Recovery Science (BGS)
DJO Surgical
Austin, Texas 75,000 Square Feet
160 Employees
Product Segments: Surgical, Recovery Science
DJO Mexico 285,000 Square Feet
1850 Employees
Product Segments: All
Key Global Operation Sites Con’t
DJO Clear Lake, South Dakota
60,000 Square Feet
175 Employees
Product Segments: Bracing and Supports, Recovery Science
DJO Sfax, Tunisia
50,000 Square Feet
92 Employees
Product Segments: Bracing and Supports, Cefar/Compex
DJO Indianapolis
75 Employees
110,000 Square Feet
Products: All
Key Global Operation Sites Con’t
Mouguerre, France 130 employees
50,000 Sq. Ft.
Product Segments: All
DJO Shoreview. MN 400 Employees
Reimbursement Center
Global Corporate Responsibility
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Culture
What is Organizational Culture?
...is like the “operating system” of the organization. It guides what people value
and how they think, act, feel and create.
Culture
Culture Changes As Companies Grow
more impersonal
more stressful
more bureaucratic and inwardly focused in its perspective
more political
less focused on the entrepreneurial leader
less fulfilling
Leaders must adapt to
each wave of change
and transform the
organization again and
again if it is to flourish!
They naturally
become
()
DJO’s Journey Over the Last Several Years
Integration – Integration – Integration
DJO has integrated 14+ diverse businesses into 1 Global Organization
DJO Culture
How DJO drives the business to exceed customer expectations and continuously improve our products and processes across all of our
value streams.
Core Company Values – (Our Operating System)
Values System The connective tissue for the
organization
Core Values
Corporate Citizenship
Corporate Citizenship Strategy
To contribute actively and voluntarily in the improvement of the human, social, economic environment. placing our social image in a lead and competitive position of added value for the company and global environment
Our commitment with sustainability has taken us to minimize the environmental impacts generated by our processes.
We understand the needs of our community and assume a social commitment, working with social and non-profit organizations, changing the course of the lives we touch.
Community
Environment
Health We promote the adoption of a healthy life style, which includes proper nutrition and frequent practice of physical activity through the health program
DJO Mexico Corporate Citizenship Strategy
Community
•Lunch Day
•Together vs. Cancer
•Hands that transform
•DJ TON
The accounting department adopted lunch day, to prepare and give out lunch bags filled with a sandwich,
a juice box and a fruit, in several public health institutions in Tijuana, such as, red Cross, social security
clinics and the Tijuana General Hospital. The lunches were given to the patients relatives that are waiting
out side of the emergency rooms to hear from their sick.
They also helped a community kitchen that gives food to kids, called La Casa del Alimento AC, with a
food drive that lasted all year long (the collection of cans was made every 15 days)
Beneficiaries 34,152
Volunteering hours 893
Voluntaries 411
6,689 donated items
Lunch Day
Customer Care, partnered up with Castro Limon Foundation to help in a found raiser for kids
with cancer. All the money collected was destined to help 2 little kids with this health problem
It took all year long, with weekly contributions that went form 1 peso, t any amount that the
employee decided.
Volunteering hours 180
Volunteers 19,896
Together vs. Cancer
before
After
This program was adopted by the Materials department, and helped Carita de Dios AC (they
have kids w/ Down syndrome).
We helped with improvements to their facilities, from planting tress, to painting the class
rooms, and much more.
Benefit population 35
Voluntary hours 246
Voluntaies 41
Hand that Transform
Knowing that our employees, always help the community, the Q.A. Department decided to
give out special packages to our pregnant and senior employees, we gave out dippers,
blankets and winter clothing.
Voluntary hours 180
Voluntaries 16
2,244 Dippers
Benefit population 39
DJ TON
•Wellness program
•Health Fair
•Bicycle Tour
•Kids Olympics
DJO Mexico Corporate Citizenship Strategy
Health and Wellness
The Wellness program has served our employees to adopt and have a healthier way of life,
the H.R. department has include in it, cooking classes, nutritionist consults, spinning, walk a
round's, an iron chef, and more.
Voluntary hours 15,408
Voluntaries 3131
impacts 5,414
Wellness program
Voluntary Hours 1200
Voluntaries 40
Benefit population 5,414
Health Fair The Health Fair, is an event that is open, not only for the DJO employees, also to all the
community, in it we have free consults, from doctors, pediatricians, optometrists, clinical
analysis, CPR classes and much more.
The engineering department invites everyone to enjoy and benefit from this event
The bicycle tour is adopted by the IT department, and it is to help community kitchens
that give food to children and elderly people, this time it was for the kitchen call, Casa del
Alimento AC. That helps 800 kids per week.
Voluntary hours 2450
Voluntaries 600
Benefit population 800
Bicycle Tour
For this event, the production department, invited all employee kids to participate on the
activities designed for them, such as, cycling tours, zumba for kids, football soccer
tournament and more.
We invited several know characters form the community, such as TropoBot, from the Trompo
Museum, to interact with the kids, as well as our fire department with their truck
Voluntary hours 408
Voluntaries 45
Benefit population 678
Kids Olympics
•Environmental Education
•Planting a Tree
•Drawing Contest
• “I Recycle” Fashion pageant
DJO Mexico Corporate Citizenship Strategy
Environment
The Q.A. department dedicated this program to help the community and DJO employees to
understand and learn more about the environment, they did it with EcoTips, Tree adoption
and a mobile zoo, among other initiatives.
Benefit Population 7933
Voluntary hours 58
Voluntaries 16
Environmental Education
This event has become an activity that is done twice
a year, the production department invites all
employees and family members to go to a
Government garden center, to plats trees or seeds.
This plats are then taken to local parks, schools and
are plant allover the city.
Voluntary hours 285
Voluntaries 66
11,198 Árboles
sembrados
Planting a Tree
The drawing contest invitation was made by the machine shop department, to all of the DJO
employee kids, the drawing had to be about the local plants and animals.
We received 77 drawings that were displayed and put to a vote to pick the winner, that won a
mini laptop
Voluntary hours 36
Voluntaries 77
Ecology drawing contest
This pageant was done during the company picnics, production invited all personnel to
participate, the teams that participated, had to explain their design and how it was important
to recycle the materials they used. There were 3 winners in the first round, and one at the end
of the program.
Voluntary hours 1428
Voluntaries 57
Impacts 7,036
“I Recycle” Fashion pageant
Business Partnership
Core Functions of an HRBP
Operations Manager Measures and monitors existing policies and procedures
Emergency Responder Provides immediate fixes to acute emergencies
Employee Mediator Creates sustained solutions to individual employee challenges
Strategic Partner Crafts and implements strategies to chronic challenges
Policy Management
Acute Challenges
Chronic Challenges
People Management
Sustained Solutions
Immediate Fixes
Measure & Monitor
Craft & Implement
Centers of Excellence
Focus on Talent and Engagement
HR Strategic Focus
Talent Management
Talent management is the cyclical effect of ongoing talent assessment, talent development, and succession planning.
The term “succession planning” refers to a systematic process of developing individuals to fill an organization’s key roles.
When a successful plan exists, the organization will have a sufficient number of qualified candidates to fill key positions. Individuals are identified in terms of readiness to fill specified roles within a given time period.
How strong is our bench?
“Think Talent!” A Talent Management Program at DJO Global
Q1 – Plan Designed and implemented
CLT and direct reports - completed
Q2 – CLT and Direct reports – completed
Developments plans being completed
Launched “Think Talent” program with HR business partners and other functional leaders
Leader guides and templates developed
Q3 – roll out to next level in org
Talent Review
Talent & Succession
9 Box Grid
TALENT & ENGAGEMENT IS A GLOBAL COMPETITIVE BUSINESS STRATEGY
HIRE THE BEST TALENT
DEVELOP/ ENGAGE
RETAIN
Strategies: – Determine Strengths – Position Profiles – Assess Performance History – Hosting Candidates – Competitive Compensation – Ongoing Sourcing by Leaders – Positional Sourcing Strategy (ie Engineers, Managers) – Social Networking – Inclusion – Military – On-boarding Resources: – Gallup New Hire Assessment – Behavioral Interviewing – Formal Internship Program – Employee Referral Program – Developmental Assignments – Virtual Edge Applicant Tracking – Internal Talent Repository – Leadership Referral Outreach – New Manager Orientation
Strategies: – Talent Management – Succession – Engagement – Performance Management Resources: – Q12 Survey – Q12 Action Planning – Strengths Finder – IDPs – 9 BOX – Succession Planning – ELP – 4 Keys Coaching – Manager Ready – Performance Review – Situational Leadership II – Leadership Academy – Team Strengths Coaching – Catalyst Leader – Talent Audit – 360 Feedback Assessment – Leadership Assessments – Continuing Education – Educational Reimbursement/ – Cooperatives Executive Programs
Strategies: – Proactive Culture – Proactive Communications Resources: – Retention Risk Assessment – Awareness/Warning Signs
Strategies: – HR Partnership with growth decisions – Timely workforce planning – Change management – Annual HRLT Workforce review – Annual CLT workforce review Resources: – M&A process – Workforce planning tool – Change management process
EXPAND AND GROW THE BUSINESS
Performance Optimization
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Satisfaction: Traditional employee surveys are based on the premise that employees should be happy or content. This satisfaction is either the goal by itself or is simply assumed to create better business performance.
The Flaw: Employees are often “satisfied” for reasons contrary to the interests of the business.
Engagement: Engaged employees are 100% psychologically committed to their jobs. They are involved in and enthusiastic about their work. Those who are engaged are safer, more likely to stay, more productive, and more likely to succeed with customers.
The Advantage: Engagement aligns the interests of the employees with those of the business.
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Engagement vs. Satisfaction
29% 52% 19%
Engaged Not Engaged Actively Disengaged
These teammates are loyal and psychologically committed to the organization. They are more productive and more likely to stay with their company for at least a year.
These teammates may be productive, but they are not psychologically connected to their company. They are more likely to miss workdays and more likely to leave.
These teammates are physically present, but psychologically absent. They are unhappy with their work situation and insist on sharing this unhappiness with their colleagues.
Three Categories of Engagement: U.S. Working Population
*Source: Gallup Poll of US Working Population, December 2011.
It is strongly connected to performance. Across organizations and industries, Gallup consistently finds a very strong link
between Employee Engagement and key performance metrics, including customer engagement, sales, revenue growth, and profitability.
You can measure and improve it. Gallup’s Q12 metric provides a proven method for measuring Employee
Engagement, and companies that implement targeted intervention programs have significantly improved their results over time.
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Employee Engagement Is Critical for Two Reasons:
Why Employee Engagement Really Matters
I know what is expected of me at work.
I have the materials and equipment I need to do my work right.
At work, I have the opportunity to do what I do best every day.
In the last seven days, I have received recognition or praise for doing good work.
My supervisor, or someone at work, seems to care about me as a person.
There is someone at work who encourages my development.
At work, my opinions seem to count.
The mission/purpose of my company makes me feel my job is important.
My associates (fellow employees) are committed to doing quality work.
I have a best friend at work.
In the last six months, someone at work has talked to me about my progress.
This last year, I have had opportunities at work to learn and grow.
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The Questions That Matter
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The Big Picture
Employee Engagement Assessment – Q12
Sources of Engagement and Disengagement
Team Impact Plan
Increased Engagement
Improved Performance
It’s about driving performance…
And your role is extremely important.
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DJO MEXICO AWARDS AND RECOGNITIONS 2011
2nd Place as the Best Company to Work in Mexico (GPTW)
Special recognition as the company with best Fellowship in Mexico.
Safe Company Certification (5th year)
18 Place as the Best Company to Work in Latin America.
Clean Industry Certification (Re –certification)
The Journey Begins Now!
“Every journey starts with a first step”
Together in Leadership
Thank You