Corporate Communications

Experience the difference

www.corporatecommunications.hu

+36-70-331-8927

Mission Statement

• Bespoke business courses designed by

professionals for professionals.

• Listening to what you say and adapting

to your needs.

• Adding value at every stage

Company Overview

• Established in 1996 by English partners

• Established head office team

• Many long term teachers and clients

• Native and non-native speaker teachers

• In-company classes, intensives and

skills training

• Convenient offices for intensive training

Customer Commitment

• Full administrative package included

• Fully accredited courses

• Initial & regular level testing / reports

• Regular course review and updates

• Company specific focus and resources

• Value added services included

Language Courses

Methodology

• Language level test & needs analysis

• Bespoke courses & material selection

• Authentic sources, company scenarios

• Reviews, checks and periodic testing

• Communicative business activities

• One-to-one coaching upon request

Extensive Courses

• Bespoke syllabi and programmes

• Goal setting, check backs and tests

• Business English focus

• Group and one-to-one courses

• One-to-one coaching

• Native and non-native speaker teachers

Online Learning

• Small groups and individual

• Flexible times and days

• Bespoke courses and practical activities

• Mixed media interaction:

• skype, wiki, email, sms, twitter, blogs

Intensive Courses

• Bespoke programmes 20 - 50 units p.w.

• Small group and one-to-one courses

• Practical Business English

• Simulations, role play and case studies

• Total immersion with native speakers

• Lunch with trainer on full intensives

Skills Courses in

English

Skills Course Overview

• Practical courses for skills development

• Groups or individuals

• Peer feedback facilitation and coaching

• 1 - 3 days depending on language level

• Core framework adapted for each group

• Bespoke materials (industry specific)

A closer look at Skills Courses

Office Communication

• 7 Cs of communication

• Emails, letters and reports

• Handling phone calls

• Telephone and video conferencing

• Meetings & negotiation

• Presenting information

Presentations

• 1 - 3 days depending on language level

• Presentation structure

• Grabbing and keeping attention

• Voice and delivery techniques

• Slide design / visual presentation

• Storytelling and signposting

• Call to action / handling questions

Meetings & Negotiations

• 1 - 3 days depending on language level

• Building a relationship

• Agendas and opening positions

• Empathy / avoiding conflict

• Proposing / agreeing & disagreeing

• Closing a deal / win win solutions

Time Management

• One day course adapted for audience

• Personality types

• Prioritising

• Decision-making and delegating

• Best practice

• Assertiveness / achieving balance

Specialist Topics and

Skills Courses

Specialist Topic Course Overview

• Practical language & skills development

• Small groups or individuals

• Peer feedback facilitation and coaching

• 1 – 10 days according to level

• Core framework adapted for each group

• Bespoke materials (industry specific)

A closer look at specialist courses

Outplacement

• Self appraisal / identifying your USP

• CVs and cover letters

• Job search methods and approaches

• Research and leveraging social media

• Interview skills

• Follow up

HR Skills

• Focus on key elements from framework

• Remuneration and reward

• Role profiles and competencies

• Appraisals for development and reward

• Recruitment and interviewing

• Negotiating and presenting

Customer Service

• Focus on industry specific requirements

• Face to face / body language

• Handling customers by phone

• Call-centre skills / orders, help-desk etc.

• Handling customer complaints

• Case studies

Contact Details

Thank you

• We work within your budget to find

solutions to your skills & language

development needs

• For further information contact:

• info@corporatecommunications.hu

• +36 70 331 8927