FairPoint Communications Corporate Overview 2013

Copyright 2013 FairPoint Communications

FairPoint CommunicationsCorporate Overview

FairPoint Communications is a registered service mark of FairPoint Communications, Inc. and the service mark is used herein for illustrative purposes. An affiliated entity of FairPoint Communications, Inc. will be the provider of services and contracting party. Please contact your local business representative or reference your contract for specific entity-related information.

Copyright 2013FairPoint Communications

About FairPoint

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Through its fast, reliable network, FairPoint delivers a range of affordable data and voice communications services to businesses, including public and private

institutions, as well as residential and wholesale customers.


About FairPoint

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MAINE

VERMONT

NEW HAMPSHIRE


Executive Leadership Team

Paul H. SunuChief Executive Officer

Kenneth W AmburnEVP, Operations & Engineering

Gregory W CastleEVP, Human Resources

Rose HauserEVP, Chief Information Officer

Shirley J. LinnEVP, General Counsel

Peter G. NixonEVP, External Affairs and Operational Support

Tony TomaeEVP, Chief Revenue Officer

Ajay SabherwalEVP, Chief Financial Officer

A proven team with a foundation of telecom leadership experience


Financial HighlightsAt a high level, our Q3 2012 results were reported as follows:


The FairPoint Difference

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You can count on us to keep you connected.

Our next-generation network

powers today’s technology and

tomorrow’s possibilities.


Network AdvantageReach• Largest Ethernet-based network

in the region• 15,000+ miles of fiber

• Covers all major population centers in ME, NH and VT

Technology• Optimized for northern New England footprint and next-generation

services• Hundreds of Ethernet-enabled Central Offices ready to deliver

cutting-edge IP-based services• Highest level of resiliency with 99.999% core network availability

Investment• $200 million invested in last-mile broadband

coverage to connect unserved and underserved communities since April 2008

• Fully owned and managed network

“Nobody can match the extensive northern New England fiber footprint that FairPoint has,” said Brian Washburn, analyst at Current Analysis, adding that FairPoint’s ubiquitous regional network provides robust wholesale coverage.



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FairPoint employees are

neighbors to our customers.

We are fellow investors and

volunteers in our local communities.

We are firmly dedicated to our

customers and their satisfaction with

our service.


Local Support & Presence

2012 Community Involvement:

~350 community donations and events sponsorships

50+ chamber, telecom and business association memberships

$1M in marketing and community events, sponsorships, donations and memberships


Local Support & Presence

$130M in local

purchases in 2012



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Even as the way we connect continues to evolve, FairPoint’s

commitment to providing trusted,

best-in-class service that our customers

can count on is unwavering.

We build and inspire your confidence in our

team by being reliable, responsible, responsive, honest

and caring.


Best-in-Class Customer Experience



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We believe our customers choose

us because we deliver the best

overall value in the region.

We believe value is not necessarily the lowest price or the latest technology,

but right-sized, scalable services

designed and supported by

experienced local teams just for you.


Value

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We offer a broad portfolio of high-value, reliable traditional and cutting-edge IP-based services and support at a price you can afford to enhance functionality

and improve efficiency no matter how your needs change:

“Consumers perceive value in terms of utility, price and quality, said Mike Jude, program manager for Stratecast|Frost & Sullivan. "If the service works as promised and is easy to use, if it is delivered for a price that seems reasonable and if it is reliable, then consumers see it as valuable."


INSERT SALES REP CONTACT INFO HERE:NAMEPHONE EMAIL WWW.FAIRPOINT.COM

For More Information

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FairPoint Communications Corporate Overview 2013

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