Connect, Collaborate, Innovate and GROW - IBM - United · PDF file ·...
Transcript of Connect, Collaborate, Innovate and GROW - IBM - United · PDF file ·...
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Expanding
The state of the IBM collaboration portfolio
Growing Innovating
Partnering
●Lotus Connections is the fastest growing software product in Lotus history
● WebSphere Portal sustained leader in Application Infrastructure and Middleware Software
●More Than Half of Fortune Global 100 Now Use Lotus Notes/Domino
●IBM Lotus Sametime winner of the Frost and Sullivan 2008 North American Enterprise Product of the Year
●Extensive partnerships with market leaders in mobility and business applications
●IBM has invested more than $1 billion in Linux® development
●IBM winner of the 2008 Frost and Sullivan Green Excellence Award
●Lotus Connections is the world's the first integrated social computing software for business
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Organizations face unprecedented challenges
Difficult economic climate
● Need to lower costs while enabling people
● Increased regulatory compliance
Accelerated change
● Rapidly developing technology trends: cloud computing, SOA, mobility, Web 2.0, inexpensive storage
● Opportunities and risks appear and disappear in real time
Complex global ecosystem
● Distributed and unsynchronized people, processes, and information
● Reduced productivity and limited base for innovation
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Building a smarter planet: Collaboration is the key to working smarter
● Connect with customers and partners to build strong relationships that drive results
● Collaborate from anywhere to become a more agile, adaptable organization
● Innovate to leverage the power of participation and generate new ideas
● Optimize the cost of enabling people
71% of CEOs plan to place greater focus on external partnerships and collaboration that extends beyond the traditional walls of the enterprise*
* Source: IBM Global CEO Study 2008; n = 1106
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Connect to build deeper relationships for differentiation
“91% of decision makers said that customer experience would be very important or critical to their business.
However, half of them lacked a clear customer experience strategy”
“The Forrester Wave™: Customer Service Software Solutions, Q4 2008 Define The Customer Experience Before Choosing A Vendor,"
Forrester Research, October 21, 2008
● Differentiate your customer experience : protect revenue, build loyalty and create advocacy through customer communities
● Respond more quickly to market dynamics : create dialogs to understand customers more deeply and to develop more productive partnerships
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Collaborate to improve productivity and adaptability
“...Collaboration needs grow as a result of layoffs, mergers, and deepening external partnerships (requiring new infrastructure to collaborate outside the firewall with trusted, external partners). And this happens while IT’s services shrink as a result of layoffs, a focus on streamlining operational costs, while not taking on new projects.”
"Predicting the battle over collaboration infrastructure in 2009"Gil Yehuda, Forrester, ZDNet, December 12th, 2008
● Reduce process inefficiency: enable real-time collaboration to support faster, more cost effective business processes
● Make better decisions, faster: keep people in touch with expertise and information from anywhere and through any device
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Innovate through broad participation to capture opportunities
"Increasingly, B2B buyers are relying on social tools like discussion forums, blogs, and podcasts to make decisions.
Among telecommunications and networking buyers, for example, nearly two-thirds report that discussion forums and social networking sites were important when making a purchase decision."
"Can Enterprise Web 2.0 Survive The Recession?”,Forrester Research, January 6, 2009
● Generate value from social networks: create a stronger, more participatory business culture that fosters quick thinking and new ideas
● Uncover hidden knowledge and expand your virtual organization: use security-rich collaboration solutions that enable innovation to be driven from inside and outside the walls of your organization
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Optimize the way people work to reduce costs
“These deployment approaches have already proven to save months of project work that used to be spent propping up on-premise server infrastructure and climbing steep technology deployment learning curves.
I&KM Research For An Economic Downturn,Forrester Research, October 29, 2008
● Reduce the cost of empowering people: pursue desktop alternatives and deploy energy and storage-efficient collaboration technology
● Develop efficient means of working: leverage smarter collaboration to avoid travel, communications, paper, and traditional office requirements.
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People drive better business outcomes
Drive GrowthCreate Cultures of
InnovationControl Costs
Establish strong clientand partner relationships
Innovate through collective talent
Develop efficient means of working
Leverage and preserve tacit knowledge
Sense and respondto change
Process
Talent & Expertise
Information
ConnectConnect CollaborateCollaborate InnovateInnovate
Unified Communications & Collaboration
Messaging & Collaboration
Portals &Mashups
SocialSoftware
OptimizeOptimize
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Evolving Capabilities Support the Collaboration Age ndaFor your environment, your culture, your business demands
■ TelephonyTelephony■ Email and CalendaringEmail and Calendaring■ File SharingFile Sharing
■ Instant Messaging and Presence AwarenessInstant Messaging and Presence Awareness■ Web and Video ConferencingWeb and Video Conferencing■ Web ContentWeb Content
■ Unified Communications and CollaborationUnified Communications and Collaboration■ Directories and ProfilesDirectories and Profiles■ Mobility SolutionsMobility Solutions■ PortalsPortals
■ Embedded Embedded Collaboration Collaboration and Communication and Communication
■ Social ComputingSocial Computing■ MashupsMashups
Insight & Innovations
BaselineCommunications
Realtime Communications
On DemandAccess
Collaboration optimizesbusiness outcomes●Global●Secure ●Dynamic
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IBM Collaboration Portfolio
Ho
ste
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On-
Pre
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Saa
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Ap
plia
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Unified Commsand Collaboration
Portals and Mashups
Messaging and Collaboration Social Software
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Smart Work – Communities in the clouds
LotusLive - linkedIn, Salesforce.com and Skype partnerships
RIM - “project ontario” joint effort to bring social software to 19M Blackberry users
SAP Alloy - the first IBM/SAP joint software product
Lotus Connections - announcing the latest version
Lotus Notes Traveler - partnerships with Verizon, Samsung and Orange
Lotus Symphony momentum - 3M downloads
WebSphere Portal - OEM deals with Ephox, Web Analytics Partnerships, and Accelerator updates
Lotus Sametime v8.5 and SUT - new release for Q3 and previews of SUT everywhere
Announcement Summary
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Lotus Symphony: Creating and editing content
Free and Innovative
•Documents•Presentations•Spreadsheets
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Going Mobile:The Enhanced Lotus Suite on the BlackBerry® Platform
Connections – Untethered, secure, enterprise social networking
Symphony & Quickr – Low cost, rich desktop collaboration on the road
Sametime – Anywhere, anytime, secure, real time collaboration
Domino Designer with Xpages – Mobilize Domino applications with BlackBerry® security and manageability built-in
Nagarjuna Fertilizers Nagarjuna Fertilizers and Chemicals Limitedand Chemicals Limited
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What is “cloud computing”?
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● Secure access anywhere
● Customer self service
● Automatically scalable to demand
● Always available
● Flexible pricing
Cloud computing is an emerging style of standardized, elastic, scalable, commodity
based IT capability delivered dynamically as a service
Smart service delivery model
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Multiple Delivery Models
Lotus has delivery models to address customer collaboration challenges
Cloud DeliveredIBM MANAGED
On-PremiseMANAGED BY IT DEPARTMENT OR PARTNER
Benefits
● Subscription pricing● Scales to meet customer demand● Updates are applied transparently● Standard SLAs● Dedicated and multi-tenant
environments
Benefits
● Allows for
advanced
customization ● Managed by IT
department● All data resides
locally and inside
firewall
Benefits
● Easy to install and
maintain● Managed by a
customer or partner● Toolkits available
for customization● All data resides
inside firewall
Software Appliance LotusLive
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LotusLive Meetings(Sametime Unyte Meeting)Full-featured Web conferencing service includes polling, hand raising, record & playback.
LotusLive Events(Sametime Unyte Events)Internet-based event capabilities. Provides tools to create & manage webinars.
LotusLive ConnectionsAn integrated suite of Web collaboration and business networking solutions including:-
LotusLive Notes(Lotus Notes Hosted Messaging)Full-featured, dedicated hosted Email service. (rich client and browser)
LotusLive EngageAn integrated suite of Web collaboration and business networking solutions including:-
LotusLive Offerings 2009
LotusLive iNotesWeb-based Email service with personal calendar & shared contacts. Mobile sync capability
LotusLive Mobile for Blackberry
LotusLive Sametime IM
Web Conferencing Collaboration eMail
Additional Add-ons
● Files● Chat service ● Activities
● Profiles and Contacts
● On line Meetings● Files● Chat service ● Activities
● Survey Forms● Live Charts ● Profiles and Contacts
Supports 27 Languages
The information on the new products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
● Supports G1 languages
Technical Training Lotus & WebSphere Portal Software
No Travel Training• IBM Multimedia Library for
Lotus Notes• Instructor-Led Online
Training• On “your” site Custom
Training
Courses for Key Business Needs
• Messaging & Collaboration• Portal/Mashups• Social Software• Unified Communication &
Collaboration
Conferences Technical Seminars
Gain insight into critical business issues and emerging
technologies
Local language delivery of field tested solution
best practices
Notes Dom inoSingapore, May 13
Notes Dom ino & WebSphere Portal
Tokyo, March 5-6
Lotus ConnectionsCanberra March 25-27
Lotus Sam etim eMelbourne, March 18-20
Web Content Management
Melbourne, March 11-13
WebSphere PortalSydney, March 4-6
Lotus Sam etim eSydney, Feb 25-27
Lotus ConnectionsSydney, Feb 16-18
WebSphere PortalMelbourne , Feb 16-18
Topic areasLocation
2009 WW Lotus Technical Seminar Schedule
Find Information on Classes, Conferences & Seminars
ibm.com/software/lotus/trainingWebSphere PortalDubai, November 9-11
WebSphere PortalSalzburg, October 26-28
WebSphere PortalSan Diego,October 12-15
Collaboration & PortalSingapore, August 6-7
Collaboration & PortalSao Paolo, August*
Collaboration & PortalBeijing, July 22-24
Collaboration & PortalMum bai, August 11-13
Collaboration & PortalSydney, August 25-27
Collaboration & PortalAm sterdam, June 24-26
Topic areasLocation
2009 WW Conference Schedule
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Lotus helps YOU Build Better Outcomes
●Workforce flexibility - Enabling employee mobility
● Leveraging expertise - Finding and connecting
●Streamlining decision making - Coordinating activities
●Communicating with employees as individuals - Aggregation and personalization of content
●The right information at the right time.., in conte xt - Tailored applications for niche audiences
●Magnifying the value of content - Capturing and repackaging content
ConnectConnect CollaborateCollaborate InnovateInnovate
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Lotus helps YOU Build Better Outcomes
●Workforce flexibility - Enabling employee mobility
● Leveraging expertise - Finding and connecting
●Streamlining decision making - Coordinating activities
●Communicating with employees as individuals - Aggregation and personalization of content
●The right information at the right time.., in conte xt - Tailored applications for niche audiences
●Magnifying the value of content - Capturing and repackaging content
ConnectConnect CollaborateCollaborate InnovateInnovate