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    Compensation Administration

    Employee compensation refers to all

    forms of pay or rewards going toemployees and arising from their

    employment.

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    Key Challenge

    How to allocate scarce compensationmoney among employees in ways thatrewards and motivates good

    performance. Mercers (HR consulting firm) survey

    data reveals that there are growing

    concerns and challenges related tocompensation.

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    The projections for 2012, in

    the 16th Annual India Salary

    Increase Survey

    Salary increases in India are projected to

    be 11.9 per cent in 2012, according toglobal human resource consulting andoutsourcing company Aon Hewitt., weremarginally lower compared to the actual

    increase of 12.6 per cent in 2011.

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    Pay package increase projections (in %)

    Employee levels 2010 2011 2012

    Top/Senior

    Management

    11.1 11.2 11.1

    Middle Management 12.0 12.5 12.0

    Junior Manager/Sup/

    Prof

    12.4 12.7 12.3

    General/Entry Staff 11.4 12.0 11.8

    Across Industries

    Overall

    10.6 12.9 11.9

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    Industry 2010 2011 2012

    Pharmaceutical NA 13.2 13.3

    Engineering Design/Services 12.6 14.4 13.0

    Infrastructure NA 13.9 12.9

    Chemicals NA 12.6 13.8 12.6

    Engineering/Manufacturing NA 13.7 12.4

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    FMCG/FMCD NA 13.4 12.4

    Automotive/Vehicle

    Manufacturing

    NA 14.0 12.4

    High Tech/InformationTechnology

    8.9 12.0 11.9

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    Retail 11.1 12.4 11.8

    IT Enabled Services (ITeS) NA 11.9 11.8

    Energy

    (Oil/Gas/Coal/Power)

    NA 14.0 11.8

    Metals NA NA 11.3

    TelecommunicationServices

    NA 12.5 11.0

    Financial Institutions 10.5 12.7 10.0

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    Mercers (HR consulting firm) surveydata reveals that there are growing

    concerns and challenges related tocompensation. It publishes anannual global compensation planning

    report for more than 40 countries.

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    According to the 'Asia ExecutiveRemuneration Snapshot Survey' by

    consulting firm Mercer, Senior executives inIndian companies should see an increase inbase pay by 8.3% in 2012, a marginal dropfrom last year's 8.4%, according to the

    survey.However, Indian firms will see more salaries

    linked to performance since economicconditions are uncertain. Going forward, alower increase in base pay is expected withsalary tilting more towards long-term andshort-term incentives.

    http://economictimes.indiatimes.com/topic/Mercerhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/Mercer
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    Currently, in India around 58% of anexecutive's salary is fixed and 42% linked

    to variable pay, compared with companiesin other Asian countries, which have 40%attributed to fixed pay and 60%

    dependent on variable pay.

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    Strategic Choices

    How to pay employees with respect to competition.

    Whether to pay higher, equal or lower than theexisting market trend? (Pay level decision)

    How closely the compensation plan is linked to the

    organization's overall strategic plan?

    Merit pay raises, experience based or across-the-board raises.

    To decide the level of pay secrecy.

    To determine its stance of internal equity (relativeworth). (Pay Structure Decision)

    Decide how to mix intrinsic (rewards fromperforming the job) & extrinsic rewards (outside the

    job).

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    Decide the ratio of fixed & variable pay.

    Internal vs. External Equity Pay to individual or group contributions

    Job vs. Individual Pay

    Egalitarianism vs. Elitism: all have sameplan or establish different plans.

    Open vs. Secret Pay

    Centralization vs. Decentralizationmade in central location or delegated tounit managers.

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    Importance of designing the compensation intelligently.

    Fixed/ variable Pay How to implement incentives that motivate staff to

    achieve outstanding results. Retirement woes

    Fringe benefits: ESOPs Perks How to use powerful and highly effective tool for

    managing compensation. How to develop a compensation policy that delivers

    the greatest value to the employee at the lowest costto the company How to establish internally equitable and externally

    competitive grading and salary structures. How to introduce competency/skill and market-based

    pay

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    Compensation Policy Development Create philosophy to pay Analyze current practices vs desired objectives Relate internal policies to external market

    Establish guidelines for equality, competitiveness and motivation

    3 Ps of compensation Management

    1. Paying for Position Develop an equitable grading structure Create a reference salary structure Leverage compensation costs with market survey information

    2. Pay for Person Determine competency requirements and employee capabilities

    Pay individuals based on their competency match with the position Identify and pay market premium for competencies in short supply in the market

    3. Paying for Performance Design annual bonus and incentives plans that motivate staff Shift from fixed salary increases to variable pay

    Create long-term reward plans - stock options, deferred compensation and phantomshare plans.

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    Two types of employee social comparisons of pay are

    especially relevant in making pay-level and job structuredecisions:

    Pay Structure

    Decision Area

    Pay Level

    Pay Structure

    Administrative

    Tool

    Market pay surveys

    Job evaluation

    Focus of

    Employee PayComparisons

    External equity

    Internal equity

    Consequences of

    Equity Perceptions

    External employeemovement, laborcosts, employee attitudes

    Internal employeemovement, cooperation,

    employee attitudes

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    REWARD

    CLASSIFICATIONS

    Intrinsic - Extrinsic

    Financial-Nonfinancial

    Membership(company linked)-Performance

    (individual linked)

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    INTRINSIC REWARDS

    Personal satisfactionfrom the job itself

    Consistent with ownvalue system

    Decision making

    Freedom

    Control

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    INTRINSIC REWARDS

    Responsibility

    Interesting work

    Personal growthDiversity of activities

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    EXTRINSIC REWARDS

    Beyond the workitself

    Come from

    managementFinancial and/or non-

    financial

    Financial may beperformance- ormembership-based/direct or

    indirect

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    EXTRINSIC FINANCIAL

    REWARDS

    Wages/Salaries

    Incentives:Bonuses

    Profit-sharing

    Fringe benefits: PF,gratuity, insurance,mediclaim

    Perks: company car,mobile, furnishedhouse. Paid

    Vacations, Purchasediscounts

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    EXTRINSIC

    NONFINANCIAL REWARDS

    Extras at the disposalof the company

    Do not affect thefinancial position ofthe employee

    Creative

    Varied

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    EXTRINSIC

    NONFINANCIAL REWARDS

    Office furnishings

    Lunch hours

    Parking spacesWork assignments,

    locations

    Business cards

    Secretary

    Titles

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    MEMBERSHIP-BASED

    REWARDS

    Most organizationalrewards

    (explicit & implicit)

    Regardless ofperformance

    Examples

    Cost-of-living increases

    Benefits

    Salary due to labormarket conditions

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    Classification of Rewards

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    COMPENSATION

    ADMINISTRATION GOALS

    Job evaluation based

    Cost-effective pay

    structureAttract, motivate,

    retain

    Fair

    Legal

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    Legal &Fair Union

    Policy Equity

    WHAT FACTORSDETERMINE PAY?

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    Relevant Acts

    Minimum Wages Act, 1948

    Payment of Wages Act, 1936

    Equal Remuneration Act,

    1976

    Companies Act, 1956

    ESIC ActEPF, Gratuity Act

    CO S O

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    COMPENSATION

    ADMINISTRATION LAWS

    Equal RemunerationAct 1976

    Prevents

    discrimination

    Equal pay for equalwork

    Women still earn only

    75% of what malecounterparts earn

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    Equal Remuneration Act 1976

    The Equal Remuneration Act 1976 defines "remuneration"

    in section 2(g)as follows: "the basic wages or salary, and any additional

    emoluments whatsoever payable, either in cash or inkind to a person employed in respect of employment orwork done in such employment, if the terms of the

    contract of employment, express or implied, werefulfilled."

    A typical remuneration package in the organized sector(for a time rate payment system) consists of a basicwage, dearness allowance (to compensate for inflation),other allowances, and the house rent allowance. Thedearness and the house rent allowances can be differentin offices of the same company due to the cost of livingin different cities. (Acharya 1995, 7-8.)

    E it d It I t

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    Equity and Its Impact on

    Pay Rates

    External

    Equity

    Procedural

    Equity

    Internal

    Equity

    Individual

    Equity

    Forms of Equity

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    Addressing Equity Issues

    Salary Surveys

    Job Analysis andJob Evaluation

    Performance Appraisaland Incentive Pay

    Communications, GrievanceMechanisms, and Employees

    Participation

    Methods toAddress Equity

    Issues

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    Establishing Pay Rates

    3

    5

    Steps in Establishing Pay Rates

    Determine the worth of each job in your organizationthrough job evaluation (to ensure internal equity).

    Conduct a salary survey of what other employers arepaying for comparable jobs (to help ensure external equity).

    Group similar jobs into pay grades.

    Price each pay grade by using wave curves.

    Fine-tune pay rates.

    1

    2

    4

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    Establishing Pay Rates

    1. The Salary Survey: determine prevailing wagerates, Price benchmark jobs in theorganisation, data about employee benefits.Using internet to get information: Salary.com,wageweb.com.

    http://www.opm.gov/Employment_and_Benefits/index.asp

    2. Job Evaluation

    3. Group similar jobs into pay grades.

    4. Price each pay grade through wage curve:

    shows the relationship between the value ofthe job & the avg. wage paid for it.

    5. Fine tune pay rates: pay levels in each grade.

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    JOB EVALUATION

    A systematic comparisondone in order todetermine relative worthof one job relative to

    another.Job ranking indicates

    value to organization

    Higher value jobs shouldbe paid more

    Skills and performancelevels of individuals areadditional issues

    JOB EVALUATION

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    JOB EVALUATION

    CRITERIA

    Present in all jobs

    Present in varyingdegrees

    Measurable

    Compensable factors

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    COMPENSABLE FACTORS

    Skills

    Effort

    Responsibility

    Working Conditions

    Step 2. Job Evaluation:Identifying

    Compensable Factors

    Use 3 to 5

    May be subdivided

    METHODS OF JOB

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    METHODS OF JOB

    EVALUATION

    Ranking/Ordering

    Job classification/Grading

    Point rating

    Factor comparison

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    Ranking/Ordering Method

    No attempt to identifycompensable factors

    Rank order jobs from

    most important toleast

    No distanceidentification

    Simple, good for smallcompanies

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    1. Office manager $43,000

    2. Chief nurse 42,500

    3. Bookkeeper 34,000

    4. Nurse 32,5005. Cook 31,000

    6. Nurses aide 28,500

    7. Orderly 25,500

    Ranking Order Annual Pay Scale

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    CLASSIFICATION METHOD

    Raters categorize jobs into groups orclasses of jobs that are of roughly thesame value for pay purposes.Classes contain similar jobs.Administrative assistants

    Grades are jobs similar in difficulty butotherwise different.

    Mechanics, welders, electricians, and machinistsJobs are classed by the amount or level of

    compensable factors they contain.

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    JOBS PAY

    GRADE 6 Chef $21.50-32.00 / hr

    GRADE 5 Manager $12.50-22.00 / hr

    GRADE 4 Assistant Manager $8.50-13.00 / hr

    Office ManagerGRADE 3 General Cook $7.50-9.00 / hr

    GRADE 2 Server $7.00-8.00 / hr

    CashierGRADE 1 Dishwasher $6.50-7.25 / hr

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    POINT METHOD

    A quantitative technique that involves:

    Identifying the degree to which eachcompensable factor is present in the job.

    Awarding points for each degree of eachfactor.

    Calculating a total point value for the job by

    adding up the corresponding points for eachfactor.

    Exhibit 2: Excerpts from a Point Method

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    p

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    Factor comparison method

    A widely used method of ranking jobsaccording to variety of skills and difficultyfactors, then adding up these ranking to arriveat an overall numerical rating for each jobgiven.

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    4. Price Each Pay grade using

    WAGE Curves

    Step 4. Price Each Pay GradeWage Curve

    Shows the pay rates paid for jobs in each pay

    grade, relative to the points or rankings assigned

    to each job or grade by the job evaluation.Shows the relationships between the value of the

    job as determined by one of the job evaluation

    methods and the current average pay rates for

    your grades.

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    Exhibit 3: A Wage Curve

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    THE WAGE STRUCTURE

    After drawing wagecurve

    Develop wagestructure

    See Exhibit 11-5

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    Exhibit 4: A Sample Wage Structure

    Broadbanding

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    Broadbanding

    Establishing grades makes the task easier.

    Pay levels/ranges in terms of grade width areestablished.

    Minimum & maximum salary one can earn in a

    grade. Total no. of job evaluation points included

    in a grade. Broadbanding consolidates salary grades & ranges

    into a few wide levels or bands. Each of which

    contains a relatively wide range of jobs & salarylevels. e.g. six pay grades can be consolidated into

    two broad bands. Thus it breeds flexibility.

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    Broadbanding

    Steps of broadbanding:

    1. Decide no. of bands & how many points theywill include.

    2. Assign each band a salary range: wide & overlap

    3. A no. of jobs are included in each band.4. Several skill levels, increase in skills to get raises

    5. Broadbanding is used with strategic initiatives.

    Example: IBM, Dow Jones implemented it withdownsizing restructuring, renewal, culturalchange.

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    Skill-Based Compensation

    Range, depth & typesof skills

    Individual incentives

    Merit pay

    Piecework plans

    Commissions

    Time saving bonusesGroup incentives

    AND.

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    Incentives

    Individual incentivesMerit payPiecework plansCommissions

    Time saving bonuses Group incentives AND. Plant-wide incentivesScanlon PlanIMPROSHARECost reductionProfit sharing

    Gain sharing

    PAYING FOR

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    PAYING FOR

    PERFORMANCE

    More than time onthe job

    Piecework

    Lump sum bonuses

    PAYING FOR

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    PAYING FOR

    PERFORMANCE

    Performance>>>>rewards

    Motivation

    Popular

    Not added to base

    Control of individualor group

    EXECUTIVE PAY

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    EXECUTIVE PAY

    Salaries

    Supplements

    Deferredcompensation

    Hiring bonus

    Stock options

    Employee stockownership plan

    AND.

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    EXECUTIVE PAY

    Perquisites

    Cars

    Country clubs

    Consulting fees

    Retirement

    supplementsExpense accounts