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Compensation Administration
Employee compensation refers to all
forms of pay or rewards going toemployees and arising from their
employment.
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Key Challenge
How to allocate scarce compensationmoney among employees in ways thatrewards and motivates good
performance. Mercers (HR consulting firm) survey
data reveals that there are growing
concerns and challenges related tocompensation.
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The projections for 2012, in
the 16th Annual India Salary
Increase Survey
Salary increases in India are projected to
be 11.9 per cent in 2012, according toglobal human resource consulting andoutsourcing company Aon Hewitt., weremarginally lower compared to the actual
increase of 12.6 per cent in 2011.
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Pay package increase projections (in %)
Employee levels 2010 2011 2012
Top/Senior
Management
11.1 11.2 11.1
Middle Management 12.0 12.5 12.0
Junior Manager/Sup/
Prof
12.4 12.7 12.3
General/Entry Staff 11.4 12.0 11.8
Across Industries
Overall
10.6 12.9 11.9
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Industry 2010 2011 2012
Pharmaceutical NA 13.2 13.3
Engineering Design/Services 12.6 14.4 13.0
Infrastructure NA 13.9 12.9
Chemicals NA 12.6 13.8 12.6
Engineering/Manufacturing NA 13.7 12.4
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FMCG/FMCD NA 13.4 12.4
Automotive/Vehicle
Manufacturing
NA 14.0 12.4
High Tech/InformationTechnology
8.9 12.0 11.9
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Retail 11.1 12.4 11.8
IT Enabled Services (ITeS) NA 11.9 11.8
Energy
(Oil/Gas/Coal/Power)
NA 14.0 11.8
Metals NA NA 11.3
TelecommunicationServices
NA 12.5 11.0
Financial Institutions 10.5 12.7 10.0
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Mercers (HR consulting firm) surveydata reveals that there are growing
concerns and challenges related tocompensation. It publishes anannual global compensation planning
report for more than 40 countries.
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According to the 'Asia ExecutiveRemuneration Snapshot Survey' by
consulting firm Mercer, Senior executives inIndian companies should see an increase inbase pay by 8.3% in 2012, a marginal dropfrom last year's 8.4%, according to the
survey.However, Indian firms will see more salaries
linked to performance since economicconditions are uncertain. Going forward, alower increase in base pay is expected withsalary tilting more towards long-term andshort-term incentives.
http://economictimes.indiatimes.com/topic/Mercerhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/base-payhttp://economictimes.indiatimes.com/topic/Mercer -
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Currently, in India around 58% of anexecutive's salary is fixed and 42% linked
to variable pay, compared with companiesin other Asian countries, which have 40%attributed to fixed pay and 60%
dependent on variable pay.
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Strategic Choices
How to pay employees with respect to competition.
Whether to pay higher, equal or lower than theexisting market trend? (Pay level decision)
How closely the compensation plan is linked to the
organization's overall strategic plan?
Merit pay raises, experience based or across-the-board raises.
To decide the level of pay secrecy.
To determine its stance of internal equity (relativeworth). (Pay Structure Decision)
Decide how to mix intrinsic (rewards fromperforming the job) & extrinsic rewards (outside the
job).
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Decide the ratio of fixed & variable pay.
Internal vs. External Equity Pay to individual or group contributions
Job vs. Individual Pay
Egalitarianism vs. Elitism: all have sameplan or establish different plans.
Open vs. Secret Pay
Centralization vs. Decentralizationmade in central location or delegated tounit managers.
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Importance of designing the compensation intelligently.
Fixed/ variable Pay How to implement incentives that motivate staff to
achieve outstanding results. Retirement woes
Fringe benefits: ESOPs Perks How to use powerful and highly effective tool for
managing compensation. How to develop a compensation policy that delivers
the greatest value to the employee at the lowest costto the company How to establish internally equitable and externally
competitive grading and salary structures. How to introduce competency/skill and market-based
pay
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Compensation Policy Development Create philosophy to pay Analyze current practices vs desired objectives Relate internal policies to external market
Establish guidelines for equality, competitiveness and motivation
3 Ps of compensation Management
1. Paying for Position Develop an equitable grading structure Create a reference salary structure Leverage compensation costs with market survey information
2. Pay for Person Determine competency requirements and employee capabilities
Pay individuals based on their competency match with the position Identify and pay market premium for competencies in short supply in the market
3. Paying for Performance Design annual bonus and incentives plans that motivate staff Shift from fixed salary increases to variable pay
Create long-term reward plans - stock options, deferred compensation and phantomshare plans.
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Two types of employee social comparisons of pay are
especially relevant in making pay-level and job structuredecisions:
Pay Structure
Decision Area
Pay Level
Pay Structure
Administrative
Tool
Market pay surveys
Job evaluation
Focus of
Employee PayComparisons
External equity
Internal equity
Consequences of
Equity Perceptions
External employeemovement, laborcosts, employee attitudes
Internal employeemovement, cooperation,
employee attitudes
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REWARD
CLASSIFICATIONS
Intrinsic - Extrinsic
Financial-Nonfinancial
Membership(company linked)-Performance
(individual linked)
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INTRINSIC REWARDS
Personal satisfactionfrom the job itself
Consistent with ownvalue system
Decision making
Freedom
Control
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INTRINSIC REWARDS
Responsibility
Interesting work
Personal growthDiversity of activities
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EXTRINSIC REWARDS
Beyond the workitself
Come from
managementFinancial and/or non-
financial
Financial may beperformance- ormembership-based/direct or
indirect
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EXTRINSIC FINANCIAL
REWARDS
Wages/Salaries
Incentives:Bonuses
Profit-sharing
Fringe benefits: PF,gratuity, insurance,mediclaim
Perks: company car,mobile, furnishedhouse. Paid
Vacations, Purchasediscounts
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EXTRINSIC
NONFINANCIAL REWARDS
Extras at the disposalof the company
Do not affect thefinancial position ofthe employee
Creative
Varied
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EXTRINSIC
NONFINANCIAL REWARDS
Office furnishings
Lunch hours
Parking spacesWork assignments,
locations
Business cards
Secretary
Titles
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MEMBERSHIP-BASED
REWARDS
Most organizationalrewards
(explicit & implicit)
Regardless ofperformance
Examples
Cost-of-living increases
Benefits
Salary due to labormarket conditions
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Classification of Rewards
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COMPENSATION
ADMINISTRATION GOALS
Job evaluation based
Cost-effective pay
structureAttract, motivate,
retain
Fair
Legal
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Legal &Fair Union
Policy Equity
WHAT FACTORSDETERMINE PAY?
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Relevant Acts
Minimum Wages Act, 1948
Payment of Wages Act, 1936
Equal Remuneration Act,
1976
Companies Act, 1956
ESIC ActEPF, Gratuity Act
CO S O
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COMPENSATION
ADMINISTRATION LAWS
Equal RemunerationAct 1976
Prevents
discrimination
Equal pay for equalwork
Women still earn only
75% of what malecounterparts earn
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Equal Remuneration Act 1976
The Equal Remuneration Act 1976 defines "remuneration"
in section 2(g)as follows: "the basic wages or salary, and any additional
emoluments whatsoever payable, either in cash or inkind to a person employed in respect of employment orwork done in such employment, if the terms of the
contract of employment, express or implied, werefulfilled."
A typical remuneration package in the organized sector(for a time rate payment system) consists of a basicwage, dearness allowance (to compensate for inflation),other allowances, and the house rent allowance. Thedearness and the house rent allowances can be differentin offices of the same company due to the cost of livingin different cities. (Acharya 1995, 7-8.)
E it d It I t
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Equity and Its Impact on
Pay Rates
External
Equity
Procedural
Equity
Internal
Equity
Individual
Equity
Forms of Equity
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Addressing Equity Issues
Salary Surveys
Job Analysis andJob Evaluation
Performance Appraisaland Incentive Pay
Communications, GrievanceMechanisms, and Employees
Participation
Methods toAddress Equity
Issues
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Establishing Pay Rates
3
5
Steps in Establishing Pay Rates
Determine the worth of each job in your organizationthrough job evaluation (to ensure internal equity).
Conduct a salary survey of what other employers arepaying for comparable jobs (to help ensure external equity).
Group similar jobs into pay grades.
Price each pay grade by using wave curves.
Fine-tune pay rates.
1
2
4
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Establishing Pay Rates
1. The Salary Survey: determine prevailing wagerates, Price benchmark jobs in theorganisation, data about employee benefits.Using internet to get information: Salary.com,wageweb.com.
http://www.opm.gov/Employment_and_Benefits/index.asp
2. Job Evaluation
3. Group similar jobs into pay grades.
4. Price each pay grade through wage curve:
shows the relationship between the value ofthe job & the avg. wage paid for it.
5. Fine tune pay rates: pay levels in each grade.
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JOB EVALUATION
A systematic comparisondone in order todetermine relative worthof one job relative to
another.Job ranking indicates
value to organization
Higher value jobs shouldbe paid more
Skills and performancelevels of individuals areadditional issues
JOB EVALUATION
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JOB EVALUATION
CRITERIA
Present in all jobs
Present in varyingdegrees
Measurable
Compensable factors
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COMPENSABLE FACTORS
Skills
Effort
Responsibility
Working Conditions
Step 2. Job Evaluation:Identifying
Compensable Factors
Use 3 to 5
May be subdivided
METHODS OF JOB
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METHODS OF JOB
EVALUATION
Ranking/Ordering
Job classification/Grading
Point rating
Factor comparison
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Ranking/Ordering Method
No attempt to identifycompensable factors
Rank order jobs from
most important toleast
No distanceidentification
Simple, good for smallcompanies
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1. Office manager $43,000
2. Chief nurse 42,500
3. Bookkeeper 34,000
4. Nurse 32,5005. Cook 31,000
6. Nurses aide 28,500
7. Orderly 25,500
Ranking Order Annual Pay Scale
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CLASSIFICATION METHOD
Raters categorize jobs into groups orclasses of jobs that are of roughly thesame value for pay purposes.Classes contain similar jobs.Administrative assistants
Grades are jobs similar in difficulty butotherwise different.
Mechanics, welders, electricians, and machinistsJobs are classed by the amount or level of
compensable factors they contain.
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JOBS PAY
GRADE 6 Chef $21.50-32.00 / hr
GRADE 5 Manager $12.50-22.00 / hr
GRADE 4 Assistant Manager $8.50-13.00 / hr
Office ManagerGRADE 3 General Cook $7.50-9.00 / hr
GRADE 2 Server $7.00-8.00 / hr
CashierGRADE 1 Dishwasher $6.50-7.25 / hr
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POINT METHOD
A quantitative technique that involves:
Identifying the degree to which eachcompensable factor is present in the job.
Awarding points for each degree of eachfactor.
Calculating a total point value for the job by
adding up the corresponding points for eachfactor.
Exhibit 2: Excerpts from a Point Method
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p
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Factor comparison method
A widely used method of ranking jobsaccording to variety of skills and difficultyfactors, then adding up these ranking to arriveat an overall numerical rating for each jobgiven.
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4. Price Each Pay grade using
WAGE Curves
Step 4. Price Each Pay GradeWage Curve
Shows the pay rates paid for jobs in each pay
grade, relative to the points or rankings assigned
to each job or grade by the job evaluation.Shows the relationships between the value of the
job as determined by one of the job evaluation
methods and the current average pay rates for
your grades.
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Exhibit 3: A Wage Curve
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THE WAGE STRUCTURE
After drawing wagecurve
Develop wagestructure
See Exhibit 11-5
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Exhibit 4: A Sample Wage Structure
Broadbanding
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Broadbanding
Establishing grades makes the task easier.
Pay levels/ranges in terms of grade width areestablished.
Minimum & maximum salary one can earn in a
grade. Total no. of job evaluation points included
in a grade. Broadbanding consolidates salary grades & ranges
into a few wide levels or bands. Each of which
contains a relatively wide range of jobs & salarylevels. e.g. six pay grades can be consolidated into
two broad bands. Thus it breeds flexibility.
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Broadbanding
Steps of broadbanding:
1. Decide no. of bands & how many points theywill include.
2. Assign each band a salary range: wide & overlap
3. A no. of jobs are included in each band.4. Several skill levels, increase in skills to get raises
5. Broadbanding is used with strategic initiatives.
Example: IBM, Dow Jones implemented it withdownsizing restructuring, renewal, culturalchange.
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Skill-Based Compensation
Range, depth & typesof skills
Individual incentives
Merit pay
Piecework plans
Commissions
Time saving bonusesGroup incentives
AND.
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Incentives
Individual incentivesMerit payPiecework plansCommissions
Time saving bonuses Group incentives AND. Plant-wide incentivesScanlon PlanIMPROSHARECost reductionProfit sharing
Gain sharing
PAYING FOR
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PAYING FOR
PERFORMANCE
More than time onthe job
Piecework
Lump sum bonuses
PAYING FOR
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PAYING FOR
PERFORMANCE
Performance>>>>rewards
Motivation
Popular
Not added to base
Control of individualor group
EXECUTIVE PAY
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EXECUTIVE PAY
Salaries
Supplements
Deferredcompensation
Hiring bonus
Stock options
Employee stockownership plan
AND.
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EXECUTIVE PAY
Perquisites
Cars
Country clubs
Consulting fees
Retirement
supplementsExpense accounts