COMMUNICATION MATTERS

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Your Communication Matters

Transcript of COMMUNICATION MATTERS

Page 1: COMMUNICATION MATTERS

Your Communication

Matters

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Leader, Serial Entrepreneur, Trainer

and Motivational Speaker, Business

Coach

About Me CEO of BEVA

Enterprise

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Communication How to communicate well is paramount to your success

Skilled communication improves understanding

People don’t trust who they are unable to communicate with

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Barriers to Communication PerceptionCultureLocalityLanguage Economic PrejudiceFear

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MISS COMMUNICATION Liz is so lazyAlways

sitting about doing

nothing

I wonder how I might help

Jane out

LIZ

JANE

HAVE YOU EVER MET HER?

This is what she tends to do?

•She creates confusion based on assumption•She gives the wrong impression •She fails to communicate her needs•She believes everyone is suppose to know what she’s thinking•She wonders instead of asking•She misreads body language

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PERCEPTION What’s yours?

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Perceptionswhat can you see?

What does your answer demonstrate?We all see things differently. Be conscious of the power of

perception when attempting to communicate with others. Are you aware of the perception?

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The Do’s of Communication Do remember peoples namesDo ensure you’ve done your homework Do remember communication is not just

about what you sayDo find opportunities to sharpen your

communication skillsDo give eye contact Do be conscious of your non verbal'sDo be conscious of your perceptionsDo Practice… practice, practice

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The Don’ts of CommunicationDon’t talk too much, listen and observe more than you talk;

you’ll learn more Don’t talk too little, it will make you appear aloft,

uninterested, or unsociableDon’t make assumptions, they are typically always wrong.

If in doubt askDon’t expect people to understand, what you have failed to

effectively communicateDon’t stop practicing Be afraid to observe how others communicateDon’t be distracted when talking or listening to someone,

it’ll appear as though you are uninterested

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The Best Communication is:

1. Clear2. Repetitive3. Attentive 4. Timely 5. Clarified6. Consistence 7. Considerate/sensitive8. Engaging 9. Two way10.Is not just about what said

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Regardless of great your vision how well you communicate

will play a major part inwhether you achieve it

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Thanks for joining me

To find out more about our workshops Please visit www.dawndavislawrence.comOr email us at: [email protected]

Tel: 0116 276 0822