Communication

Is it possible to not communicate?

Explain

COMMUNICATION IS..the process of exchanging thoughts, messages, or information between two or more people.

GOOD COMMUNICATION MUST HAVE…..

LookingListeningRespondingClear Message

or else we get…..

ExamplesListen to the story of the “Water Closet” and identify the communication problem occurring.

Participate in the “Drawing” activity and identify the communication problems occurring. How did you feel during this activity? Why?

How many different ways can we communicate?

Two Basic Types of Communication

VERBAL●Sound (Tone)●Words●Speaking ●Language

NONVERBAL●Body Language includes:●Gestures●Eye Contact●Posture●Dress

LET’S START WITH NON-VERBAL

COMMUNICATION OR KINESICS

●It is estimated that non-verbal communication is 93% of the messages we receive.●It is said that communication is made up of 7% words, 38% of those words are spoken and 55% are non-verbal cues.●Let’s learn more about this topic before we practice…●http://www.youtube.com/watch?v=Kc2yRqat7q8&feature=related

WHAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING?

HOW DO YOU THINK THEY FEEL? WHAT DO YOU THINK HAPPENED

BEFORE THIS MOMENT? #1

WHAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING?

HOW DO YOU THINK THEY FEEL? WHAT DO YOU THINK HAPPENED

BEFORE THIS MOMENT? #2

WHAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING?

HOW DO YOU THINK THEY FEEL? WHAT DO YOU THINK HAPPENED

BEFORE THIS MOMENT? #3

WHAT MIGHT THE PEOPLE IN THIS PICTURE BE THINKING OR SAYING?

HOW DO YOU THINK THEY FEEL? WHAT DO YOU THINK HAPPENED

BEFORE THIS MOMENT? #4

NON-VERBAL COMMUNICATION

(KINESICS)

Do we need words to understand?http://www.youtube.com/watch?v=kf0OZIsRJ0E&feature=related

●Complete the Non-Verbal Communication Assignment.

LEVELS OF COMMUNICATION (SPV)

“YOU CAN TELL MORE ABOUT A PERSON BY WHAT HE SAYS ABOUT OTHERS THAN YOU CAN BY WHAT OTHERS SAY ABOUT

HIM.”--LEO AIKMAN●Event

Superficial●Influence

Personal

●Personal Quality

Validating

●Compliment

Validating

PersonalSuperficial

Levels of Communication “SPV”

Communication reinforcing people’s feelings about themselves by 1st accepting their feelings,

2nd understanding them, and 3rd to nurturing them.

Shows an understanding; strengthens relationship.

Communication involving opening up and talking

about feelings, beliefs and opinions that mean something to you.

Strengthens relationships

Small Talk (weather, home, school, food, etc.) Communication making up the majority of our communication; weakens relationships. WHY USE?

1.Which level of communication must a relationship strive for in order to grow? Why?

2.Why can’t a relationship remain stable for an extended period of time if they communicate in a superficial state?

REASONS FOR KEEPING COMMUNICATION

SUPERFICIAL:●I may be hurt.●I don’t want to hurt their feelings.●They will misinterpret what I say.●They won’t be receptive●It will put our relationship at risk.●I will be out on a limb and won’t be supported.

http://www.mnadr.state.mn.us/workplace/pdf/Keepcomm.pdf

VALIDATION: WHAT DOES IT LOOK LIKE AND SOUND

LIKE?●http://www.youtube.com/watch?v=Cbk980jV7Ao

HOW IS COMMUNICATION ALTERED?

●One person stops paying attention.●Speaker is unclear in their delivery.

●Others? Unscramble the DO’s and DON’TS of Communication

●What about through telephone, e-mail, or texting?●Read: USA Today Article