Orange Earth

CommunicationConstantly talking isn't necessarily communicating. - Charlie KaufmanAn Animated PowerPoint Template

Definition:or information by speech, writing, or signs.ideas, opinions,the exchange of thoughts,

Thanks for pointing that out Captain Obvious!

Communication Process:Individual KnowledgeGroup DynamicPotential ConflictTypes of ConflictConflict Resolution Through Creative Cooperation

Individual Knowledge:

life experience - travel, family, ...

work experience - amount of time, more than one career,...

education

Group Dynamics:

the interactions that influence the attitudes and behaviour of people when they are grouped with others through either choice or accidental circumstances

how a group functions/communicates

Potential Conflict:

has the potential to negate cooperation

*has the potential to create dialogue that can lead to an optimum outcome - an opportunity to learn

Types of Conflict:

Personal - a dislike of another

Substantive - varying view points on facts or goals

Procedural - varying methods to complete tasks

Competitive - success that can be based on others failures

Cultural - a noted diverse background

Conflict Resolution Through Creative Cooperation:

Open Communication - a process of constructive brainstorming

Negotiation - a way to create group cohesiveness through shared dialogue

Understanding - mutual respect

Flexibility - being open to varied ideas

If conflict is approached negatively, it can:

Be destructive and uncontrollable Create ineffective working groups Cause productivity to suffer Reduce the exchange of ideas and information Develop animosities Break down communication Diminish trust and support

If you can approach conflict positively, it can:

Improve the quality of decisions Stimulate involvement in the discussion Arouse creativity and imagination

Increase movement toward goals

Build more synergy and cohesion among teams Foster new ideas, alternatives, and solutions

You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere. ~ Lee Iacocca"To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others." ~ Anthony Robbins

Created by: Jason Antonishyn, May 2012, (780) 520-1430, jasonantonishyn@gmail.com