CIMS Charger Information Management System Presented By: Clean Fuel Connection Inc. Prosum...
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Transcript of CIMS Charger Information Management System Presented By: Clean Fuel Connection Inc. Prosum...
CIMSCIMSCharger Information Charger Information Management SystemManagement System
Presented By:
Clean Fuel Connection Inc.
Prosum Technology Consulting
AgendaAgenda Issues Identified by Infrastructure Working
Group Stakeholders Potential Solution – Charger Information
Management System (CIMS)– Issues faced by automakers, public policy
makers, charger manufacturers and distributors in finding maintaining infrastructure information
– Development of CIMS as a Solution– Capabilities of CIMS - System Demonstration
Recommendations
BackgroundBackground Infrastructure Needs Assessment Issues Identified by
Infrastructure Stakeholder Working Group:– Identify existing charger and vehicle population
- inductive and conductive- small paddle and large paddle- public and private
– Match infrastructure needs to projected vehicles- maintain inductive infrastructure as long as cars on the road- convert additional large paddle chargers to small paddle if
needed for small paddle vehicles- add conductive chargers to inductive only sites- convert inductive chargers to conductive- repair chargers (particularly out of warranty)- add public chargers where needed by drivers- develop sustainable maintenance and repair program
- Find funding sources
Problems with Current Situation Identified by Needs Problems with Current Situation Identified by Needs
Assessment Sub-CommitteeAssessment Sub-Committee Lack of real-time accurate information about chargers:
– For drivers - Location information
- address/charger type/charger quantity/access/ directions/site contact- Operational Status- Availability—in use? ICE’d?
– For site owners- Usage (for site owners)- Electricity Cost- Operational Status, Warranty Status
- For OEMs Accurate information on locations and types of chargers
– For Manufacturers Warranty information Charger history, Location history Charger site contacts
- For Public Policy Makers Gaps in charger infrastructure Strategically plan and design future infrastructure
Problems with Current Situation Identified Problems with Current Situation Identified by Needs Assessment Sub-Committeeby Needs Assessment Sub-Committee
No system in place to obtain and maintain accurate information on chargers—information quickly becomes obsolete
Information gathering process is labor intensive– Inventories, locations, and status manually recorded and maintained on excel
files/spreadsheets– Information is never readily available from any source– Inconsistent information on various websites
No communication with public charger site owners– No continuity for charger maintenance, service, or modifications– Dependent on users to report information – users discover charger inoperable
when they need to use it No ongoing communication with Fleets (I.e.
SCE/LADWP/SMUD//Military) who maintain their own internal infrastructure
– No process to acquire updated information on installations, service, or public access sites
No feedback loop on charger service and failure data with manufacturer or service provider
– Trend analysis – Product improvements– Retrofit campaigns
Previous Efforts—Edison EVPrevious Efforts—Edison EV No database, each customer estimate was a
unique Excel file
Charger serial numbers and locations kept in Excel spreadsheet, not consistently updated– Updates very labor intensive, had to visit site to collect
charger S/N
No customer data base for analysis of costs, trends, notifications, infrastructure planning, etc.
Unable to identify locations for self installed chargers Unable to easily update public charging lists Unable to manage service parts inventories with
service contractors Difficult to provide real time information on out-of-
service chargers and locations Difficult to respond to simple data requests – how
many public chargers, fleet chargers, residential chargers, average installation costs, etc.
Unable to track warranty status Unable to identify customers entitled to special
campaign incentives, discounts, etc.
Previous Efforts—Edison EVPrevious Efforts—Edison EV
Lessons LearnedLessons Learned
from Edison EV Experiencefrom Edison EV Experience The infrastructure process is fragmented and
needs to be connected– Manufacturer, distributor, service provider,
user, owner
Sustainability of the infrastructure requires continuous communication – real time feedback
Need a solution that allows continuous update of information for all stakeholders in the normal course of business
Development of CIMSDevelopment of CIMS Problem carried over to SMUD and CFCI
GMATV consults with Prosum– Conducted process analysis with SMUD/CFCI– Main problem was fragmented data flow – no
connectivity, delayed communication, no data control
Analysis ResultsAnalysis Results Need for a common database system
– consistent, efficient data collection– establish accountability and control of the workflow
management process
Make user data an output of the infrastructure management data– installation location data, service status, notifications
Integrate user feedback (EV owners, Fleets, Public Site owners)– via website / Internet– prescribed data forms
CIMSCIMS BackgroundBackground
GM and Southern Company were developing similar database systems – same problem, similar solution paths– ability to track charger location, history, & repair
records– a tool for analysis
Prosum purchased Southern Company’s system and expanded it to be GM’s charger database
CIMS: Workflow ManagementCIMS: Workflow Management SystemSystem
Operational DataSales / Installation / Warranty / Service
Manufacturer Distributor Service Provider
GMATV CFCI AER
User DataLocation / Mapping / Status
InternetWeb Site Users
MagneCharge
CIMSCentral
Database
Web BasedFront End
Southern Company
Web BasedFront End
Web BasedFront End
Web BasedFront End
Web BasedFront End
EV1 Owners
Abilities of CIMSAbilities of CIMS Real-time data feeds from distributors and
service providers to a centralized database
Always up-to-date: eliminate need for ad hoc data discovery, merging and updates
Maintains full history of sites
Ability to provide email or pager notification to service providers
Abilities of CIMSAbilities of CIMS Track chargers / fueling station locations,
technology, manufacturer, warranty, etc
Can query database to create standard reports or one-time reports for infrastructure management
Provides low-maintenance data feed to online charger location and trip planning tools
Abilities of CIMSAbilities of CIMS Can be extended to support other user
information services:
– information web sites
– handheld and wireless devices
– vehicle navigation systems and on-board services, e.g. Onstar
System Data FlowSystem Data Flow
CIMSCIMSChargerManufacturers
ChargerManufacturers
Locator Web Site
DistributorsDistributors
Handheld Devices
Vehicle Nav Systems
Onstar
Locator Info
Public AgenciesPublic AgenciesReporting
Reporting, warranty tracking
Install & Service
Info
Front EndFront EndCIMSCIMS
DistributorsDistributors
Front EndFront EndCIMSCIMS
DistributorsDistributors
Back EndBack End CIMSCIMSChargerManufacturers
ChargerManufacturers
Back EndBack End CIMSCIMSChargerManufacturers
ChargerManufacturers
Back EndBack End CIMSCIMSChargerManufacturers
ChargerManufacturers
Web MappingWeb Mapping
CIMSCIMS
Web MappingWeb Mapping
CIMSCIMS
CIMSCIMS
CIMS SolutionCIMS SolutionWhat Does It Mean To You?What Does It Mean To You?
Provides the ability to connect, communicate, and control through a
Workflow Management System
CIMS Vision: CIMS Vision: Shared Workflow Management SystemShared Workflow Management System
Operational DataSales / Installation / Warranty / Service
GMATVGMATV CFCICFCI AERAER
Manufacturer Distributor Service Provider
User DataLocation / Mapping / Status
MagneChargeMagneCharge
InternetWeb Sites
UsersConsumer / Fleet
CIMSCentral
Database
Southern CompanySouthern Company
EV1 OwnersEV1 Owners
EVIEVI
AVCONAVCON
TAL / TICOTAL / TICO
CARB, AQMD, CECCARB, AQMD, CECReports
EV1 ClubEV1 Club
CalstartCalstart
NRELNREL
SCESCE
LADWPLADWP
MunicipalitiesMunicipalities
Sample Outputs of CIMSSample Outputs of CIMS Ongoing updates to public charging websites
– Changes to charging locations– Broken or repaired chargers
Analysis of small paddle and large paddle inductive locations
– Develop list of sites to be converted Analysis of sites with inductive charging only
– Develop list of sites to add conductive Analysis of areas that need charging infrastructure
– Develop priority list for new charging infrastructure Development of charger maintenance and repair program
– Chargers out of warranty– Failure rates– Problematic locations
RecommendationsRecommendations Use CIMS as the tool to
– Collect charger information statewide– Connect all the infrastructure stakeholders– Provide ongoing updates to a database
Assess scope of work for system implementation – Coordinate needs of all stakeholders so that correct information is gathered– Complete collection and validation of charger information statewide
GM info complete, need conductive and TICO (small paddle) charger data– Develop links between stakeholders so that each can feed updates into the
database and receive updates back– Develop reports so that required information is fed directly to each
stakeholder in appropriate format for their application i.e. would provide updates that could incorporated into Clean Car maps or EV1
Club website without re-entering data– Maintenance of database – server, backup, security
RecommendationsRecommendations
Develop funding requirements
Establish plan to be self-sustaining in 3 years– Impute system maintenance cost into out-of-warranty service contracts– Fee for specific reports or queries
EndEnd