Carol S. Willis204 King Drive

Franklinton, NC 27525(919) 630-4729

carolswillis1@gmail.com

EXPERIENCE:

2000-presentCarden Farms (Franklinton, NC)Owner/Operator

Responsible for production and manufacturing of products Conduct all sales including trade shows, wholesale, retail, and sales presentations Oversee customer relations on both wholesale and retail side Handle all AP, AR, and administrative duties Create brand identity and write/edit all promotional materials Develop policies and procedures including manuals for employees Research all trade shows, markets, and venues for sales possibilities Ensure the maintenance and completion of all data management according to

standard operating procedures Oversee all production, research, development, and operations of Carden Farms

Soap Generate all website content using PHP programming, language, and integration of

all promotional and marketing materials Manage all agricultural production and animal husbandry relevant to product line Utilize all forms of social media including Facebook, Twitter, Instagram, Pinterest,

Etsy, and Snapchat for increased sales Use experience and skills for written publications to enhance brand presence Manage changes of scope; budget and track revenue on an ongoing basis Maintain complete and accurate records of stock and inventory Train and mentor all staff Participate in brand production and technologies in regard to products

1996-2000Willis Construction & Consulting Group, Inc. (Franklinton, NC)Project Administrator/Office Manager

Responsible for all administrative duties Wrote policies and procedures as well as employee handbooks Responsible for human resources and employee benefits administration Gave presentations to clients as well as job bids Handled AR and AP Served as an assistant to President and other officers as needed Incorporated many tasks at a fast-paced and competitive environment Responsible for all corporate marketing, brand identity, and promotional materials

through technical writing and editing Construction projects were commercial and included customers such as American

Pride Car Washes, Red Robin, Starbucks, Bennigans, Burger King, and Taza Grill

1996North Carolina Department of Insurance (Raleigh, NC)Examiner in Charge

Managed and oversaw a team of examiners Audited all managed care insurance companies operating in the State of North

Carolina Audited various aspects of corporations onsite to include legal and regulatory filings

with the NC Secretary of State Continually reviewed all contracts in place, financial and actuarial aspects, quality

assurance, claims, customer service, and general policies and procedures Responsible for compiling and editing all information to submit in a report to the

Insurance Commissioner with the NC Department of Insurance Interacted with all decision and policy makers at corporations Oversaw travel budgets and expense accounts

1995MAMSI (Raleigh, NC)Sales Representative

Upkeep up data management and records for sales territory Responsible for 200 sales calls on a weekly basis to businesses or potential clients Made appointments and schedule for sales calls and meetings Conducted presentations and sales closings with decision makers of companies Made ongoing contact with established clients for referrals as well as customer

relations Responsible for personal expense accounts

1994-1995Glaxo, Inc. (Research Triangle Park, NC)Managed Healthcare Specialist

Managed, wrote, edited, and administered all contracts between corporation and third party providers including HMOs, PPOs, and LTC facilities

Worked closely with legal and regulatory departments in the contracting process. Offered contract support and contract administration for all sales force Supported account managers through contract production and negotiations for

providers Provided excellent customer service to third party providers as well as to account.

managers Oversaw and maintained all data, records, and regulation of LTC facilities pertinent

to contract administration and chargebacks Responsible for all contracts for Home Health Care agencies nationwide pertaining

to three specific drug lines Interacted with decision makers for contract implementation Assisted with special projects or presentations with Vice Presidents and Directors as

needed

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1992-1994Staffing Solutions, Inc. (Raleigh, NC)Temporary/Contract Employee at Glaxo, Inc.

Multi-line phone operator Provided administrative support to director Provided administrative support to account managers Established filing system and cold storage filing system Responsible for data entry of all accounts for department Ongoing verification of pharmacies that participated in chargeback program with

generation of reports Liaised with chargeback department reporting on pharmacies and their status Assisted with coordination and planning of departmental events Managed, wrote, edited, and administered all contracts between corporation and

third party providers including HMOs, PPOs, and LTC facilities Worked closely with legal and regulatory in contracting process Supported account managers through contract production and negotiations for

providers

1991-1992Deianeira (Port Vauban, Antibes, France)Deckhand/Matelot

Deckhand on 135-foot private motor yacht Managed all lines at dock or port Cleaned and organized all lockers and annexes Maintained all brass and wood work Integral part of security team including watches Managed inventory of stock for boat including supplies Bilingual communication/translation/education between crew members, port officials,

and INTERPOL

COMPUTER/TECHNOLOGICAL EXPERIENCEMS Word, MS Excel, MS PowerPoint, MS Publisher, Office Write, Macintosh, Adobe Creative Suite, DreamWeaver Software, CubeCart, Smart Notebook, Google Docs, Google Drive, Smartphone usage including Android and Apple products

EDUCATION AND EXTRACURRICULAREast Carolina University (Greenville, NC):  Bachelor of Arts in English, 1990; Certificate in Business and Technical Communication (awarded to those candidates who earned a 90 or above in all graduate-level courses required for certification); Minor in French

NC State Fair Village of Yesteryear (Raleigh, NC): 2001-present; highly juried and prestigious guild of artisans and craftsmen; Nominating Committee Chair

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Paderewski Medal:  Issued by the National Piano Guild Auditions; rarely awarded; bestowed upon pupils that compete nationally for ten years or more annually; requirements included a difficult and stringent program memorized and performed for judges

Languages:  Fluent in spoken and written English and French; proficient in Latin; proficient in Breton

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