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Date: May, 2009
Ms. Robaka shamsher
Lecturer, school of businessIndependent university Bangladesh
12, Jamalkhan road,
Chittagong
SUBJECT: A business plan about
Dear Madam,
It is indeed a great pleasure for us to be able to hand over the result of our hardship of the
business plan on “COOL ZONE”. Our knowledge has increased immensely since the
beginning of the semester.
We take the opportunity to thank you very much for your kind cooperation, supervision
and suggestion in preparing this plan. We have enjoyed the whole program with Great
Spirit and enthusiasm.
We, fervently hope that you will find this plan worth reading. Please feel free for any query
or clarifications that you would like us to explain. Many documents are not attached with
this report. If necessary those can be furnished for more clarifications.
Thanking you.
Yours sincerely,
(ID#) 0731023
(ID#) 0811035
(ID#) 0831007
(ID#) 0831018
(ID#) 0831076
(ID#) 0831038
(ID#) 0831045
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At the very outset we would like to pay our solemn gratitude to the Almighty who has turned all
our effort into a great success.
This project report has given us the most valuable resource needed to become successful in
our professional lives and has taught us the art of creative thinking and the value of
hardship.
A special debt is due to out respected Faculty member and Course instructor Ms. Robakashamsher for providing us valuable guidance and suggesting us about accumulating the
preparation of this report. We would like to thank him for assigning us an exclusive topic that
has helped us to develop our business and marketing knowledge in a truly unique way.
Moreover we have been benefited form the help from many people in the evolution of this
report. They have gleesomely supplied insightful comments, helpful suggestions, and
contributions all of which have progressively enhanced this report.
Finally, heartiest appreciation goes to all our BUS-201associates and to all the special
people who motivated us.
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Title: Page No:
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The Following business plan has been formulated to obtain Tk.18,00,000 (Eighteen Lacs) in
venture capital from the investors to establish an entertainment club in Chittagong .It will
also serve as a formal outline for the first three years of club’s operation. A partnership
business has been chosen to maintain limited liability for the partners, combined with
various tax advantages. We will have five partners each partner will contribute Tk.2,
00,000(Two Lacs) and in total Tk.10, 00,000 (Ten Lacs) will be generated from all the
partners. Detailed financial projections show that we can repay the venture capital in 60
equal monthly payments at competitive interest rates. At the same time, there will be
sufficient profit to meet our goals of providing ourselves with both an adequate living and a
return on our investment. The funds we wish to borrow will be allocated to procure our
initial inventory as well as equipments, buildings purchase, interior designing, advertising
and working capital as indicated in this proposal. Due to limitation of funds we are
purchasing the building on installment basis. We think we are heading towards the right
direction and our investors can also invest on us for the following reasons-
1. Our market analysis research demonstrates the concept is sound and that we have more
than enough potential customers to make it work.
2. We have several unique marketing ideas, which should attract customers.
3. No competitor targets our customers systematically.
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INTRODUCTION
Name and Address of Principals .
The business consists of 7 (seven) owners. The names and addresses of the owners are as
Follows along with their respective designations.
1. Name: Shiblu Barua
Designation: Finance & Planning Director
Address: House no.510; Road no. 1; Block – „B‟
Chandgaon CDA R/A
2. Name: Salman Hasan
Designation: Finance & Planning Director Address: Flat# B-1,Panorama housing society,East
Nasirabad,Chittagong.
3. Name: Robin Saha
Designation: Managing Director
Address: 1221/A Hillveiw Housing Society; East Nasirabad
Chittagong
4. Name: S. M. Zainul Abedin Designation: Director
Address: 1221/C Hillveiw Housing SocietyEast Nasirabad; Chittagong
5. Name: Md . Moinul Karim
Designation: Director
Address: 183/B West Highlevel Road ; Lalkhan BazaarChittagong
6. Name: Afza Sharmin
Designation: Director
Address: 23, West Dewangipukur Par; Rahamatganj;
Chittagong
7. Name: Avishek Das Gupta Designation: Director Address: 20 north Nalapara, Shirazul Haque Building,
Chittagong.
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Nature of Business
Our business is a service-oriented business. It is a sort of small entertainment club or a
hang out spot for the people of different age that provides service to the customers.
Financial Indicators
We started the business with a capital of Tk.10, 00,000 (ten lacks) and we need loan of an
amount Tk.18, 00,000 (eighteen lacks). To begin this project we, the five owners are going to
contribute Tk.2, 00,000 (two lacks) each.
Statement of Financing
Investment from the partners 10,00,000
Venture capital 18,00,000
Total i.e. Start up capital 28,00,000
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2. COMPANY OVERVIEW
Formalities of Starting a Business
Before starting the business certain formalities are to be done. The documents that are
needed to start off a partnership business are all shown in the appendix with details along with
other information.
Vision
Our dream is to contribute with passion and ensure a dynamic club with quality service.
Mission
Our mission is to fulfill the demanding wants of juvenile people with great zeal and
enthusiasm.
Products and Services
“COOL ZONE” is all about giving its customers a real good time. It is a recreation club
where there would be a pool room, a DVD store and a fast food corner in the ground floor. In the
first floor we would be having a Dolby Sound system cinema hall and a small cyber cafe --- all
in one. Our pool accessories would all be bought from India. The CDs, DVDs and game CDs
would be brought from Web World in Chittagong. Our food items would all be prepared in our
own kitchen by our professional chefs and the raw materials‟ suppliers would be Minabazzar. On
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the other hand, for the arrangement of our first floor, the Dolby surround system is going to be
bought from The World Audio Center PTE Ltd, Singapore while all the computers would be
having broadband connection from Dot Com.
Strategic Goals and Objectives
As we are focusing hard on superior quality of our club there are certain things that we
have to make sure of. To keep up the high standard, our workforce must be highly skilled and
should perform their respective jobs sincerely with full devotion. If they lack professionalism, it
must be made sure that they are being properly trained. But our motto will be to recruit only
skilled workers. Our management should be active and alert as long as they are doing their
works. Because their slightest inefficiency might boil everything down to zero. All our raw
materials will be bought from good places, though it might be slightly expensive, but will be
done so just to maintain the standard. Keeping a substantial amount of profit we are ready to give
our customers the time that they have been longing for.
Size of the Business
As “COOL ZONE” would be an independently owned and maneuvered entertainment
club, it can therefore be called a small business. It is not at all going to be dominant in its
industry i.e. would not be controlling a large market share. Moreover it would be starting with a
moderate investment for that industry. Besides, our number of employees will not exceed more
than twenty.
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3. MANAGEMENT TEAM
Form of Ownership
It is a partnership business and the five partners will be sharing the total profit/loss
equally here.
Organizational chart
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Roles and Responsibilities of Members
Our three directors will be giving an estimated amount of money as investment and they
will be sharing the amount of profit or loss from the venture equally. Our Director Finance &
Planning will be in charge of the daily transaction and will report to our Managing Director. He
will also be planning different events, marketing strategies, looking after the salary payments and
different costs that will be incurred to run the club successfully. Our Managing Director will
supervise the total proceeding and will maintain liaison with different organizations and club
members of “COOL ZONE” as they will be our customers. He will also monitor different
strategies and will transfer different responsibilities to the employees.
Human Resource Requirements
One cashier
One pool marker
One competent cook
One manager for restaurant
Four waiters for restaurant
One operator for the cinema hall.
One ticket man
One salesperson
One operator for cyber computers.
One security hired from Group four.
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Salary and Other Benefits of Employees
Total payment for Human Resource Requirements
To motivate our employees we will give them commission or bonus according to their
performance and company profit.
One cashier 4000One pool marker 3000
One competent cook 4000
One manager for the Restaurant 4000
Four waiters for restaurant 1500 (each) x 4=6000
One operator for the cinema hall 3000
One ticket man 1500
One salesperson 2500
One operator for cyber cafe computers 2500
One security (hired from Group four) 4500
____________
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4. FINANCIAL PLAN
Cost control
The management will always monitor the service provided to the customers and the
expenses incurred in this regard. Management will also monitor the bill submitted by the
suppliers.
Income Statement forecast
PARTICULARS AMOUNT
Service Revenue 1,42,800
(-) Expenses :
(i) Salary 35,000
(ii) Building Installment 20,000
(iii)Electricity,gas,water,broadband 12,000
(iv) Interest payment to investors 25,000
(v) Other expenses 3,000
95,000
Net income before tax 47,800
(-) Income tax (30%) 14,340
Net Income after tax 33,460
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Balance Sheet forecast
ASSETS AMOUNT LIABILITIES AMOUNT
Fixed Assets: Partners capital 50,00,000
i. Pool table (40,000 x 4) 1,60,000
ii. Dolby Cinema Hall 4,00,000
iii. Interior design 8,00,000
iv. AC (56,000 x 6) 3,36,000
v. Television (28,000 x 2) 56,000
vi. Refrigerator 65,000
vii. DVD player 30,000
viii. Computer
(45,000 x 6)
2,70,000
ix. Building 30,00,000
x. Other Assets 3,00,000
xi. Cash 79,000
50,00,000 50,00,000
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The major risk that we can think of at this moment is that, if at the end of the year the
management fails to generate the break-even expenses then we will have to bear a heavy amount
of loss. But we have already calculated that if we can comprise at least 50 members then it would
be good enough to generate quite a substantial amount of profit each month and that is very
much possible by using our directors‟ own contacts. All these are happening, as we will be
concentrating greatly in our marketing strategies and quality service to our customers from the
very beginning of our business.
On the other hand, security is also a great problem in Bangladesh. So our security system
has to be spotted on. We will have one security from Group four. It might increase in to three
when we will be projecting movies in the first floor twice every week. We will maintain a liaison
with the Police Station to prevent uncalled-for incidence that may hinder our business.
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5. CAPITAL REQUIRED
USE OF FUND:
Machinery and Equipment
Pool Tables:
We would be bringing four Pool tables from India. Shown below is the standard size of a
pools table and each table will be attached with two standard pool queue and one set of balls.
One table will cost us 40,000 Tk. which means the total cost for four tables will be 40,000 x 4 =
1,60,000 Tk.
One of our Pool Tables that we have ordered
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Super Dolby Sound System:
We will be bringing Super Dolby Sound System from Singapore and getting it from
SONY (World Audio Center PTE LTD) Singapore. It will cost around Tk.3,00,000 (three lacs)
approximately including shipping cost and other custom formalities.
Sonny sound system
Interior Designing Firm:
We have decided to hire one of the prominent interior-designing firms „ORANJE‟.
The Address of Our Interior Designing Firm
They will be designing everything inside the
club and will also be installing furniture, lights,
paintings, kitchen etc and decorating the place to
make it attractive and eye catching. They will be charging
a total amount of Tk.5,00,000 for the entire interior designing. We have seen their plans and we
are quite convinced and confident enough that their work will create a lively impression among
our customers.
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Spilt Air-Conditioner:
We will need about 6 Split Air Conditioners 24,000 Btu/h each in total. After extensive
market survey we came to a decision that if we buy Gree AC it will be relatively cheaper and has
got good service reputation regarding durability and overall service of the machine.
Gree A/C that we are planning to buy
We are planning to buy six ACs, Tk.56,000 (each), and total cost for six of them together
will be 56,000X6 = 3,36,000 Tk.
Television:
We are Planning to buy Two Samsung Flat T.V of Tk.28,000 each for our ground floor.
The Samsung Flat that we are planning to buy
Total cost for two TV will therefore be 28,000 x 2 = 56,000 Tk.
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Refrigerator:
We are planning to buy two refrigerators for our restaurant. One is 15 liter, which will
cost Tk.25,000 and another one is 25 liter, which will cost 40,000 taka .
Whirpool Refrigerator that we are planning to buy
We will take whirpool refrigerator as they are offering us special discount for the entire
electronics item that we are planning to buy from their Company i.e. The whirpool Company
Samsung DVD Player:
We are buying a top class latest model DVD player of the latest model for our CD &
DVD corner, which will cost us 30,000 taka.
Samsung DVD playe
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Computers:
We will be buying six “Pentium duel core” computers with DVD -rom where each will be
costing 45,000 taka and the total cost for six computers will stand to 45,000 x 6 = 2,70,000 taka.
We will be buying our computers from SALTA.
It will also work as a retailer for our DVD store.
Names of Suppliers of Raw Materials
Our CD suppliers will be “Web world” and we will be bringing four pool tables from
India and the ingredients for our restaurant‟s food items would be brought from our retailers i.e.
“Minabazzar”.
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6. MARKETING PLAN
Product Forecasts
Marketing Research:
We have conducted a small marketing research where our sample size was fifty (50). Our
respondents were business professionals, students, and respondents from different other
professions.
Our objective behind doing this research is ---a
o To find what citizens consider as recreation.
o How the people of Chittagong rank the existing facilities offered by other clubs.
o The facilities they would like to see in a club.
o To come out with the possible answers that the people are missing and want to see
in a club.
Method:
The questioner is designed with both open-ended question & close-ended questions. The
questions are basically undisguised questions, which is clear and simple. The questions are easily
understandable, research related & based on the background analysis of the overall respondents.
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The research based on the questionnaire:
Findings and Analysis:
1. How often do you think you have no place for recreation?
Among the total respondents 60% think as always, about 12% rated as frequent and about 16%
think as sometimes as they were asked how often they think, they have no place for recreation. In
this case the researcher found that the average respondents rated that we have a real vacuum for
quality places where citizens of Chittagong can have an excellent recreational and entertaining
time.
1. If you were looking for fun/entertainment, where would you prefer to go?
Library
Club
Cinema
Shopping
If others please specify__________________________________
Market research
Always
Frequent
Sometime
seldom
Never
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Among the total respondents 58% wants to go to a club, about 22% rated want to go for cinema
if quality cinema is being projected and about 18% wants to go for shopping. The researcher
found that there is excellent scope of a venture if the venture is installing a club where dynamic
facilities can be given to satisfy the needs and demands of the young generation.
2. Do you think the clubs at present for the young crowd in Chittagong can satisfy the
young peoples’ demands?
Yes
No
If “No”, why? ____________________________________________
About 66% think negative regarding the service that the present clubs are offering to the young
people in Chittagong. They think that these clubs have limited options and facilities to attract
people in order to give them a pleasurable time.
Club58%
Cinema22%
Library
2%
Shop
18%
Market Research
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3. In a club what would you look for? (Please tick according to your own interest-------
not general interest.)
Pool
Music
Food
Dolby Surround System Cinema Hall
Dance
Video games
Other indoor sports
According to our respondents we found that in a club the Dolby Surround System Cinema Hall is
the most attractive option to the respondent. The second most attractive item to them is Dance
and the third most attractive one is the Food. So we found that there is a huge demand for the
Dolby surround system cinema hall in a club.
0%
100%
Yes
No
Yes, 24%No, 66%
Market Research
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4. According to you, what sort of facilities should an entertainment club have?
5. What sort of movies would you prefer watching in a Dolby surround sound system
cinema hall, if a club provides one?
(a) English
Action
Comedy
Romance
(b) Hindi
Action
Comedy
Romance
(c) Bengali
Action
Comedy
Romance
According to our respondents we found that 64% want to see English movies mostly action and
comedy and 30% wants to see Hindi movies mostly Romance movies.
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6. What do you think is very important for a club to have? or What are the things that
a club should emphasize on, the most?
Environment / Security
Food
Pool tables
Music
Surround cinema hall
T.V. with cable connection
Efficient Management
Here we found that according to our respondents the most important thing is the Efficient
Management, the second important thing they ranked is Environment and Security and the third
thing they ranked is the Dolby Surround Cinema Hall in this aspect.
Pricing
As our club will be only used by our members, we will be charging for lifetime
membership of Tk. 5,000 for students and 10,000 taka for professionals.
Pool Game:
Pool table per game 10 taka.
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CD Section:
CD Audio Tk. 60
VCD Tk. 75
DVD Tk. 100
Cinema Hall:
Ticket per person (members) – 30 taka
Rent Cinema Hall 2000 taka for 4 hours and per extra hour 800 taka additional.
Browsing:
Members (per hour) Tk. 20
Non members (per hour) Tk. 40
Promotion
As our target customer is the young generation so the premier amount of marketing will
be done with in the Schools, Colleges and Universities. After the inauguration of our business
we will provide articles in the local dailies where we will try to highlight all the features of our
clubs and the items we will offer to our target customers. One sales person will be recruited who
will be responsible to inform the different institutions (Schools, colleges, Universities) about the
new offers through. He will receive and reply e-mails and calls from the prospective customers
about the new offers and also about our operations. He will maintain liaison with the different
organizations and their executives and local newspapers as our cinema hall would be rented
every now and then.
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Sales
Our lifetime membership fees is Tk.10,000 and 50% discount would be offered to the
students based on their ID cards or supporting documents or a recommendation letter from their
respective institutions. We will be giving our lifetime members a 20% discount in the fast food
section. A 50% discount will also be given to all the customers during special days like
Independence Day, New Year‟s Day etc. and festivals like Eids, Pujas, and Christmas.
Advertising
Advertisements in the local dailies will be given quite often. Our sale executive will be
providing information about our services to the different schools, colleges, and Universities
through attractive leaflets.
Posters & leaflets
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7. Location analysis
Location of the Business
This building will be located in one of the most prominent places of Chittagong i.e. the
GEC More (712, O.R. Nizam Road, Chittagong). We plan to own the two floors of our club
building i.e. the ground floor and the first floor for “COOL ZONE”, which will be costing us
Tk.30,000,000 (thirty lacs; 15,00,000 each floor). So we will be giving Tk.3,00,000 (three lacs)
as advance and the rest amount in monthly basis installment i.e. Tk.20,000 which will end within
12 years.
Demographic analysis of consumers
Demographic encompasses a population‟s numerical characteristics such as sex, age,
ethnicity, religion, education, occupation, income and other quantifiable factors. Here, we will
perform it as the occupation basis because most of the students who will enjoy their time in the
COOL ZONE, they are not the earning persons. This format will be the easiest way to show that
whom we will target & who will be our potential consume
Occupation Percentage Market Size (Million)
Student 12% .92
Young & Upcoming Professionals 10% .77
Businessmen 5% .38
Employees 3% 0.23
Foreigners .2% 0.015
Total 30.2% 2.7
Labor Skill Requirements
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We will be recruiting one sales executive, one manager and four waiters for the fast food
corner, two sales person for the CD store, one marker for taking care of the pool tables and one
casher who will be responsible for collecting money from CD store, restaurant, pool table, the
cinema hall and the cyber cafe. As we have a plan to install a Dolby surround sound system
cinema hall in our first floor a few months just after the inauguration of our club, we will need
two more persons who will be exclusively in charge of it. They will be accountable for the
projection of DVDs. One operator will be recruited to take care of the six computers of the cyber
café that we would initially install
To judge the strengths, weaknesses, opportunities and threats of “COOL ZONE”, the
SWOT analysis has been done below.
Strengths:
High quality product:
“COOL ZONE” would be providing its customers with the high quality products and
services. The CD store will be carrying all the latest original copies of CDs and VCDs. Food will
be prepared in its own kitchen by the professional chefs and supplied hygienically the entire
time. The movie hall will be specially installed with the Dolby surround system that would make
our customers feel worth coming.
Good price structure:
A very good price structure will be maintained in “COOL ZONE”. With a reasonable
profit margin things will be priced. Compared to its other competitors “COOL ZONE” will be
offering its products and services at a quite reasonable cost.
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Well-known associates:
As the directors of “COOL ZONE” are quite well known in Chittagong and carry a very
good reputation, they have plenty of good connections. These quality associates or customers can
be a source of gaining a substantial amount of profit if “COOL ZONE” ever faces tremendous
loss for any reason.
Trained workforce:
“COOL ZONE” will be recruiting a set of professional trained workforce who would be
maintaining the standard of the club the whole time through their mannerism, etiquette and
service to the customers, which would definitely make the customers leave a very good
impression behind. The workforce starting from the group of directors to the ground level
workers should know what they would be doing that would surely help them to create a very
good image. The staff would be monitored frequently in their respective jobs to ensure quality
service.
Weaknesses:
Raw materials restrictions:
“COOL ZONE” migt face some problem with the supply of raw materials‟ for our fast
food section. As we want to provide our customers with the best, we would be getting our raw
materials by our suppliers from Wellmart since they carry the best products in a hygienic manner
though it is going to be comparatively a bit expensive. And since we would be depending on
them so much, our supply might get hampered if for any reason their shortage occurs.
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Incompletion of work
Since our business is being done on the basis of deep research about the demands of the
young people of this town and as our motto is to ensure quality time to the customers, it would
be taking us a little more time to complete our entire settings of the first floor with the surround
system movie hall and the cyber cafe even after the inauguration of the club.
Opportunities:
High demand of such a club:
As Chittagong lacks entertainment spots, the young generation is in need of such a
recreation spot. Since this would be the first time multi entertainment club, we are looking
forward to a great bunch of young vibrant people enjoying to their hearts‟ extent.
Less competitors:
Another best thing about “COOL ZONE” is that it has the least number of competitors
who are not at all up to the mark. The plans and ideas that “COOL ZONE” is coming up with,
would be really easy for it to compete with its insignificant group of indirect competitors.
Threats:
Unwanted strikes or hartals:
It would be extremely against “COOL ZONE” if any uncalled for strikes or hartals occur.
The frequent occurrence of these would eventually lead us to bear a huge loss.
Government’s sudden regulations:
Government‟s sudden rules and regulations can be a great threat to “COOL ZONE” and
hinder its success.
7/31/2019 Bus Plan Edited
http://slidepdf.com/reader/full/bus-plan-edited 33/33
P a g e 3 3
P a g e 3 3
9. CONCLUSION
An analysis of this type not only assesses financial opportunities but also provides ideas
about how to complete better, given structural characteristics of the category. By analyzing every
aspect we can conclude that COOL ZONE will have a bright prospect in Chittagong.
10. Appendix
9. Reference
1.www.google.com
2.www.yahoo.com
3.www.ask.com
Management marketing, 10th edition, Philip kotler
Understanding Business. 6th
edition