Bridge communications presentation
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BRIDGE THE GAP USABILITY CONSIDERATIONS FOR Gary Manske Channel Development Executive
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Transcript of Bridge communications presentation
BRIDGE THE GAPUSABILITY CONSIDERATIONS FOR
Gary ManskeChannel Development Executive
WHAT WILL WE COVER?
• END USER CONSIDERATIONS WHEN MOVING TO SKYPE FOR BUSINESS• HOW THE BRIDGE OPERATOR CONSOLE FILLS FUNCTIONALITY GAPS• TRANSITIONING TO SKYPE FOR BUSINESS
THE BASICS: HANDLING MULTIPLE CALLS
OTHER CONSIDERATIONS
Legacy PBX Functionality
Enhanced Presence Visibility
Response Group Monitoring
Sharing Call Info to 3rd Party Apps
Changing Others Presence
Group ActionsActive Directory Integration
Searching for people
Call Forwarding
Mobile Phone Transfer
Call Park
Transfer to Voicemail
Supervised Transfer
User Notes
TRANSFER CALLS TO THE RIGHT PERSON……INSIDE OR OUTSIDE THE OFFICE
In The Field!
Working From Home!
HOW DO YOU GET STARTED?
• HIGH VOLUME ROLES• RECEPTIONIST/OPERATORS/ATTENDANTS/
ADMINS WILL NEVER BE FULLY REPLACED• OTHER HIGH VOLUME ROLES REQUIRE
ADDITIONAL FUNCTIONALITY• DEPLOYMENT OPTIONS
• ON PREM• HYBRID• O365/ONLINE
• PLANNING FOR DEPLOYMENT• SOF• SOF ADDENDUM (BRIDGE
COMMUNICATIONS)
QUICK DEMO/OVERVIEW
• Bridge Operator Console
• Boss-Admin Exec Console
• Transitioning from Cisco to Skype for Business (LICC)
BRIDGE COMMUNICATIONS
• WHO IS BRIDGE COMMUNICATIONS?• WHAT SOLUTIONS DOES BRIDGE COMMUNICATIONS
PROVIDE?• HOW DO THESE SOLUTIONS HELP SELL SKYPE FOR
BUSINESS AND/OR ENTERPRISE VOICE?
2006 Company Emerged
2007 Began to build ‘in house’ Console
2008 Customers began looking for CUCM alternatives
2009 Joined Cisco Developer Network to build replacement for Legacy Attendant Console
2014 Completed Microsoft Partner Network Competency Passed Microsoft Application Validation Testing
WHO IS BRIDGE COMMUNICATIONS?
22,000+ INSTALLS99%+ RENEWAL RATE
“…It just plain works - you won't be disappointed.” Allen Olson, Senior Systems Administrator - Seattle Seahawks
TODAYWorking closely with Microsoft.
First Attendant Console to be Certified for Skype for Business.
A Fargo based Microsoft ISV focused on bridging gaps for
Skype for Business customers.
PROVEN: Over 22,000 Clients Installed
RELIABLE: 99%+ Renewal Rate
SCALABLE: Installations from 5-500,000 End Points
Customer Sampling
BRIDGE COMMUNICATIONS SOLUTIONS• BRIDGE OPERATOR CONSOLE
• BUILT FOR SKYPE FOR BUSINESS• ENTERPRISE GRADE (SCALABLE)• FAMILIAR INTERFACE• FEATURE RICH• EXTENDABLE SOLUTIONS
Bridge Operator Console
Call RecordingSkype for Business / CUCM Integration
Boss-Admin Executive Console
ADDITIONAL CAPABILITIES/CONSIDERATIONS
• SCALABILITY• LICENSING• TECHNOLOGY
• EXCHANGE INTEGRATION• CALL RECORDING• MEDICAL CONNECTOR• GROUP MESSAGING• HIGH AVAILABILITY OPTION
Demo Trial Quote Purchase
WE KEEP IT SIMPLE…
Demo
Trial
Quote
Purchase
CALL TO ACTION
• ENGAGE CONCURRENCY• SCHEDULE A DEMO• REQUEST A TRIAL KEY• REQUEST A QUOTE
• CALL OR EMAIL WITH QUESTIONS:• 701-212-4797• [email protected]
CONTACT
• [email protected]• [email protected]• 701-212-4797• WWW.BRIDGEOC.COM
Gary ManskeSenior Executive of Channel Development+1.701.532.2940 - Office+1.701.306.1928 – MobileEmail [email protected]:[email protected]
