Transforming Communications

NameTitleMicrosoft Corporation

Communication Challenges

Communication Overload

Distributed teams, partners, and customers High cost of

communications

Security and compliance

Communications • Instant

Messaging• Conferencing• Enterprise Voice

Messaging• E-mail• Calendaring• Unified

Messaging

Microsoft Unified Communications

Identity & presence

Software Approach Enables Unification

Voice Mail

EnterpriseTelephony

Audio Conference

Web Conference

Video Conference

E-Mail &Instant Messaging

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Streamlined Experience

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Operational Flexibility & Control

Extensible Communications Platform

Streamlined Communications

Streamline CommunicationsIntuitive experience for end users to manage their communications

• Empower your workers with software-powered voice

• Find & communicate with the right person, right now

• Rich, flexible, integrated conferencing solutions• Click-to-communicate from where you work• Anywhere access on any device

Demo

“By using Office Communicator 2007, an employee in Nigeria will know instantly if a coworker in Siberia or the Netherlands is available and the best way to contact him or her. It is a single, transparent environment for the user.”

— Johan Krebbers,Group IT Architect

“For example, say that we start up a new business in Japan. Using e-mail alone, it can take days to make a decision that could be made in 15 minutes of real-time conversation. Knowing who is available and how to reach them will be one of the biggest benefits of Office Communications Server 2007.”

— Michael Johnson, CIO

Streamline Communications

Reduce the time to communicate and interruptions

Operational Flexibility & ControlProvide the choices users want with the control you need

• Reduce costs while expanding options• Ensure compliance and security• Centralize provisioning • Simplify management• Provision devices that meet user needs

Manage Office Communications Server with the Familiar MMC Interface

Monitor Office Communications Server with System Center Operations Manager

Manage Communications Quality with SQL Reports

“With Office Communications Server 2007, we expect to retrieve $50,000 a year that we’re spending on outsourced audio conferencing. In addition, we get in-house video and Web conferencing, so we’re also saving what those would cost if we outsourced them to a service like WebEx.”

—Robert FortChief Information Officer

“We are saving about $400,000 per year, because our unified communications solution, based on Office Communications Server 2007, gives us the ability to make calls and hold conferences on our computers.”

—Zakaria Elnaggar, IT Manager

Maximize IT Resources and Reduce Costs

Increase Operational Flexibility & Control

Extensible Communications PlatformBuild on a platform that works with what you have today

• Extend your existing telephony infrastructure• Build communications into any business

solution• Quickly develop solutions with well-known tools• Deliver more secure communication solutions

Embed Communications In Processes

Improve Productivity of Developers

“…instead of saying to people, ‘Here’s some new technology; this is how you use it to fix your problem,’ we explain to them, ‘These are some business processes that have you have identified; here’s how we can improve them.’ It’s not about looking at isolated issues and buying a single product to fix them; it’s about looking at systemic productivity problems that affect processes across the organization.”

— Stephen Mulligan, Web and Mobile Technology Manager

“With this collaborative tool, the support center agents are working together with the engineers to diagnose problems in real time…The combination of presence awareness and instant messaging provided by Office Communications Server 2007 is great when we need to make time-sensitive decisions.”

— Matthieu Willm, IT Project Team Leader

Extensible Communications Platform

Communications enabled business processes drive returns

Three Steps to Rolling Out Office Communications Server

Lower your costs and reduce travel while

increasing collaboration

Broadly deploy audio, web, and video

conferencing while removing your

reservation-less audio costs next

Provide a more customized telephony infrastructure for mobile workers, tele-

workers, and new employees

Provide a more flexible voice experience while

reducing your telephony costs once conferencing

is in place

Reduce interruptions and help your employees find

the right people, right away

Light up your Microsoft Office investments by

broadly deploying instant messaging and presence

right away

Looking Ahead to Future Releases

Platform Investments• Hosted Solutions

• Web services and .NET

Real-time Collaboration• Further improved conferencing

• Social and geographic

relevance

Enterprise Voice• Office Communication Server is

your business telephony

solution

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.Theinformation herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to

changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company,

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