7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Gusihkss _rnckssks ih

f Skrvick*Nrikhtke Khtkrpriskgy Er( Jiclfk` _nu`ih,

Lkfe nb Gusihkss fhe

Ukclhn`nay Frclitkcturk,GuUkclCnh @te(

jiclfk`(pnu`ihOjpnu`ih(cnj

_rnckssns ek Hkacins kj

ujf kjprksf ek Skrvick*Nrikhtke

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Skrvick*Nrikhtke Khtkrprisk

Qli`k gusihkss

prnckssks ih SNK frk tlk

sfjk ih ksskhck, tlkir

jkclfhics rkquirk

siahibicfht clfhaks tn

prnviek gusihkss

b`kxigi`ity( Ulk jnst

rfeicf` clfhaks tfdkp`fck ih jfhfakjkht

tlft hnw lfs tn feerkss

quicd`y slibtiha gusihkss

kxkcutinh cnhtkxt,

kxtkrhf` fhe ihtkrhf`(

Skrvick*Nrikhtke Khtkrprisk SNK) is f bnrj nb nrafhisftinh nb fh khtkrprisk tlft fijs tn gusihkss b`kxigi`ity, pfrticu`fr`y,

tn kbbicikht fenptinh nb clfhaks ih f lial`y eyhfjic jfrdkt(

7

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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F Cnhckpt nb fh Khtkrprisk Nrafhisftinh fhe its Jnek`

3

F Gusihkss Skrvick

f Gusihkss Skrvick is uhekrstnne fs f cn``fgnrftivk

cnjgihftinh nb jfhuf`, skji*futnjftke fhe bu``y

futnjftke fctinhs pkrbnrjke gy pknp`k fhe jfclihks

fijke ft prnvieiha ckrtfih gusihkss buhctinhf`ity fherkfcliha ckrtfih gusihkss vf`uks fhe Wkf` Qnr`e Kbbkct(

Wkf` Qnr`e Kbbkct is f jkfsurfg`k clfhak tn tlk stftk nb

pkrtihkht khtitiks, rk`kvfht tn fhe kxpkrikhcke gy

spkcibic stfdkln`ekrs nr pfrticipfhts nb fh kcnsystkj

F Gusihkss _rnckss

f gusihkss prnckss is f skriks nb stkps eksiahke

tn prneuck f prneuct nr skrvick( TWujj`kr "

GrfclkZ

F gusihkss prnckss is bihitk, prkeictfg`k fherkpkftfg`k(

F gusihkss prnckss is ekbihke gy its gusihkss

`naic4 f clfhak ih tlk `naic rksu`ts ih hkw

prnckss( Gusihkss prnckss is rngust fhe ihb`kxig`k(

F Cnhckpt nb fh Khtkrprisk Nrafhisftinh

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Ihsiek*Nut fhe Nutsiek*Ih Rikw Eibbkrkhcks

5

Fh nutsiek*ih vikw nh f sijp`k gusihkss

prnckss cfhhnt eibbkrkhtiftk tlis

prnckss brnj f skrvick gkcfusk gntl nb

tlkj `nnd tlk sfjk lfviha=

Anf`s

Ngmkctivks

Ihputs

Nutcnjks Wkturh rksu`ts

Wkf` Qnr`e Kbbkct

Ihput ihtkrbfck

Nutput Ihtkrbfck

Ihtkrhf` Kvkhts fhe Kvkht hntibicftinh

Ihtkrhf` gusihkss naic nr nrclkstrftinh

witl skrvick ihvncftinh `naic)(

C`fssicf` ihsiek*nut eksiah

jktlnen`nay nb f gusihkss prnckss

cnjprisiha bn``nwiha clfrfctkristics=

Ulk anf` nb tlk prnckss Cn``kctinh nb fctinhs

Jktrics bnr tlk prnckss, wlicljihijf``y slnu`e ihc`uek

Uijk`ihkss

Kbbicikhcy

Vuf`ity Bkkegfcd `nnps

Uriaakrs

Hkckssfry ihputs fhe itsbrkqukhcy

Nutputs

Unn`s

F prnckss nwhkr

F tkfj nb prnckss wnrdkrs

Sug*prnckssks fhe tfsds

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Skrvick*_rnckss*Skrvick

;

Kxfjp`k= Bihfhck Cfpfgi`itySkrvick) Fccnuhtiha Skrvick Fccnuhtiha _rnckss

{Fccnuht_fyfg`k Skrvick, FccnuhtWkckivkfg`kSkrvick, Akhkrf`@keakr Skrvick}

Cnrpnrftk Gusihkss Skrvick gusihkss cfpfgi`ity

Cnrpnrftk*`kvk` Gusihkss _rnckss

Gusihkss Skrvick

Gusihkss _rnckss

Skrvick

_rnckss

Fctinh

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Hn Skpfrftk _rnckss*@fykr Kxists ih tlk Gusihkss Structurk

2

Ih tlk jnek` nbSNK, tlkrk frk hnekeicftke `fykrsnb prnckssks nrskrvicks kxist

Ulk sfjk skrvick

jfy gk uske iheibbkrkht pnihts nbtlk khtkrprisksgusihkssnpkrftinhf`

structurk

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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Brnj _rnckss tn Skrvick= Kxfjp`k 6= Skrvicks Wkquirkjkhts

1

* jkssfak * skrvickF Sijp`k _rnckss

* Skrvick iekf

Ulk Sijp`k _rnckss clfhake bnr tlk Skrvick ijp`kjkhtftinh

7/28/2019 BPM Conference Portugal 2013 - Michael Poulin "Business Processes in a Service-Oriented Enterprise"

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