Reformat

How a National Food Retailer

Achieved Important Cost and

Time Savings with Automation

©2014, Cognizant 2

Index

About the Client

Challenges – QA Program

Challenges – Functional Testcase Automation

Cognizant’s Solution using Worksoft

Differentiated Solution

Delivery Lifecycle & Results

Example

Summary & Success Factors

Demo

©2014, Cognizant 3

About the Client

Largest National Retailer

$30+ Bn

2013 REVENUE

2,300+

LOCATIONS

192,000

EMPLOYEES

Largest food & pharmacy retailer

Provides grocery, pharmacy, health & beauty, general merchandise, banking and wireless mobile products and services

Corporate, franchised and associate-owned locations

One of largest private sector employers

CLIENT ASK

INCREASE QA COVERAGE

Cover 680 E2E SAP and Non-SAP business processes

INCREASE SPEED

Reduced regression timeline from

14 days to 3-5 days

REDUCE COST

Cost reduction through

increased automation

©2014, Cognizant 4

Challenges – QA Program

Shorter timelines

Environment Issues

Fragmented automation tools

Business SME availability

Budgetary constraints

Complexity of E2E scenarios

©2014, Cognizant 5

Challenges – Functional Test Case Automation

Script BasedVery detailedNon standard plug & play access

Automated component of solutionsHigh Dependency on Functional SMEHigh Cost and Maintenance Effort

Non agile deliveryLinear Automation of FIFO

Generic toolsTool Not Application Specific

©2014, Cognizant 6

Cognizant Solution Using Worksoft

Developed E2E (End to End) Business Flow Diagrams

Identified the Critical business functionalities

Business Functionalities decomposed to Modular

components

All assets centralized in HPQC

Automation execution integration and reporting

through HPQC

Components are automated with Worksoft Certify and Integrated

seamlessly with other frameworks

Integrate with DevOPS Tools

Integrated Scenario wise Reporting

End to End traceability on input and output

Built-in Data & Result validations

Business Process Automation

Test Management Tool Integration

Continuous Integration

One Click Reporting

Globalize the automation coverage from Regression to

SIT, UAT & FUT

©2014, Cognizant 7

Differentiated Solution

Portal/Web GUI

Worksoft – QC – QTP Integration

Optimization

Batch Execution

Integration with Impact Analysis

One Click Reporting

ATaaS

FUT/SIT/RT/PT/TEMS Utilization

i

i

i

i

i

i Cognizant Innovation

©2014, Cognizant 8

Delivery Lifecycle

1 Ramp up and Readiness

2 Design

3 Development

4 Integration

5 Optimization

6 Presentation

7 Training

©2014, Cognizant 9

Results

1231 Business Process

Scenarios2895 Automation

Components

7386 Business Process

Steps2335 Automation Reusable

Components

4 Average Interface Count Per

Scenario

6.5Hrs

2.5Hrs

Avg. Execution Time Manual

Vs

Automated

35% Cost

47% Effort

Area Scenarios Total BC’s

Supply Chain

Components 230

Integrated Scenarios 58

Reusability 55%

POSOutbound

Components 35

Integrated Scenarios 33

Reusability 40%

Loyalty

Components 209

Integrated Scenarios 173

Reusability 65%

POSInbound

Components 32

Integrated Scenarios 30

Reusability 45%

Master Data

Components 69

Integrated Scenarios 32

Reusability 60%

Vendor Income

Components 170

Integrated Scenarios 27

Reusability 45%

©2014, Cognizant 10

Example – Create a PO to Increase Stock at store

10

Previous Scenario

Forecast Run PO Creation Pick & Pack Routing Goods Receipts Billing

JDA SAP Manhattan JDA SAP SAP

©2014, Cognizant 11

Example – Create a PO to Increase Stock at store

11

Forecast Run PO Creation Pick & Pack Routing Goods Receipts Billing

JDA SAP Manhattan JDA SAP SAP

Transformed Scenario

©2014, Cognizant 12

Summary

Traditional Scripting Techniques

Regression

Project Release Cycles

Test Case based

SIT / Regression / UAT / PT/ TEMS

Project Release Cycles / Environment readiness /

Business Assurance

Business Process Scenarios based

Script less Frameworks / Technology Accelerators

/ Integration

QA

Previous ScenarioTransformation

What

Who

Where

How

When

QA/Business/Dev

©2014, Cognizant 13

Build Stability

Test Tool Availability & Compatibility

Business Flow/Scenarios

Prioritization

Shorter Defect Turn Around

Success Factors

Test Environment Stability

©2014, Cognizant 14

Q&A

14

©2014, Cognizant 1

Speaker Profile

Mathi Natarajan

EAS NA Practice

Cognizant Technology Solutions

Mathi Natarajan currently work as a Sr.Consulting Manager at CognizantTechnology Solutions, a leading provider of information technology andconsulting services. He is an SAP certified Solution consultant withimplementation, production support and product developmentexperience around SAP CRM, IS Retail, BPM, Mobility and HANAtechnologies.

He has broad experience that spans Telecom, Media, Retail, CRM, BPMand Business Intelligence in a wide variety of technologies and testingtechniques.

He leads the SAP Test Consulting services and is responsible for SMAC(Social, Mobile, Analytics, Cloud) and Next Generation Testing solutionsfor North American Clients.

Sandeep Singh

EAS NA Practice

Cognizant Technology Solutions

Sandeep Singh has extensive SAP testing experience, having previouslyworked for HP, Accenture and Deloitte, where he partnered withFortune 50 clients in developing and implementing comprehensive QAstrategies for global development and sustain programs.

He brings with him over twenty years of experience in all aspects of ITSystems Management including Enterprise Solution ArchitectureDevelopment, Quality Assurance/Testing, Deployment and Maintenanceof software applications. His diversified background also includes ITStrategy, Merger Integration, and Operations/Business Process ValueEngineering across the Supply Chain.

Sandeep’s SAP implementation experience includes over 12 fulllifecycles in delivering global enterprise transformation projects formultinational clients within Consumer Packaged Goods (CPG), Beverage,Retail, Distribution, Chemicals, Automotive, Aerospace,Telecommunications, and Pharmaceuticals industries.

Thank You