Bawi2015 06 canon_digital transformation journey&ba_gd_amelio

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The d igital transformation journey:Business Analysis to drive better business outcomes

Giuseppe D’AmelioInformation Management Solutions & Services Director at Canon Italia

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AGENDA

• The digital transformation

• The Business Analysis to drive better business outcomes

• Use cases and business scenarios

Presentation The digital transformation journey: Business Analysis to drive better business outcomes

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CANON PresentationKyosei : is a Japanese word that means “living and working together for the common good”.

Strategy : create sustained profitable growth by strengthening our core business, building future solutions & services business and improving our capabilities.

R&D: we invest heavily in R&D to deliver the richest and most innovative products and services to our customers. Top 3 global company in patents, 28th consecutive year in top 5.

Long History : Precision Optical Industry Co. Ltd. was founded in 1937 and established in 1957 in Europe and in 1972 in Italy.


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The Digital Transformation

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What do you mean when you think about ‘Digital Business’?


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Digital business: the creation of new business designs reached by blurring the digital and physical worlds

Companies are in different STAGES of the digital business development path :


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WHEN and HOW companies have to TRANSFORM into digital?


DIGITAL TRANSFORMATION

BUSINESS AS USUSAL

OPTIMIZATION

ENHANCEDBUSINESS

OPPORTUNITIES

Corporate Life Span is decreasing year over year, at the present rate, 75 percent of S&P 500 incumbents will be gone by 2027 .

Source: Standard & Poor’s

By 2020 , more than 7 billion people and businesses, and at least 35 billion devices , will beconnected to the Internet .Source: Gartner

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A whole range of disruptive ENHANCED Business Opportunities


3D Printing

Digital Signage & Context

Aware Ads

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The Business Analysis to drive better

business outcomes

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Why Business Analysis


George Santayana« Those who cannot remember the past

are condemned to repeat it »

BABOK provides proven GUIDELINESto AVOID COMMON MISTAKES .

To obtain the FULL BENEFIT it is important to ADAPT it based on specific Business & Technology Needs and Domain .

11Presentation The digital transformation journey: Business Analysis to drive better business outcomes

Key business analysis knowledge areas in digital transformation

Key techniques to ENHANCE BUSINESS OPPORTUNITIES come from STRATEGY ANALYSIS

USE CASES and BUSINESS SCENARIOS

BUSINESS CASE

DIGITAL TRANSFORMATION

BUSINESS AS USUSAL

OPTIMIZATION

ENHANCEDBUSINESS

OPPORTUNITIES

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BUSINESS CASE

New business models developed through classic economics tools : the “Business Case”


It provides the insight and understanding necessary to support MANAGEMENT DECISIONS and INVESTMENTS

Reference Context

Assumptions

Cost & Benefits

Sensitivity and Risks

Recommendations

It’s important to identify and analyze Optional SCENARIOS to explore Enhanced Business Opportunities

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Use cases and business scenarios

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Managed Print Services and Digital Case Manager - BUSINESS NEEDS

BUSINESS NEEDS

• Document production is a significant expense for an organization, costing up to 3% of revenue .

• Yet many organizations don’t have the time, staff or expertise to effectively monitor or manage their print environment to save money, increase efficiency and improve productivity.


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Managed Print Services and Digital Case Manager - SOLUTION


• MF devices rationalization and management

• Secure digital authentication• Automate Support

MPS

• Dashboard• Security Audit

Analytics

• Integration with Document Management to enable the digital transformation of Business Processes.Business

Processes Optimization

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BUSINESS CASEMain Drivers

Managed Print Services and Digital Case Manager - APPROACH


• Visible hard costs• Hidden costs• Capex vs. Opex

Normally, only 20% of the print costs are visible costs.

BUSINESS AS USUSAL OPTIMIZATION

(MPS + Analytics)

ENHANCED BUSINESS OPPORTUNITIES

(Biz Processes Optimization)

Digital Case Scenarios• HR Management• Contract Management• Account Payable and

Receivable• Supplier Management

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Digital mailroom and multi-channel communication - BUSINESS NEEDS

BUSINESS NEEDS

• Reduce lead time between mail reception, dispatching and management

• Reduce mail distribution costs and errors

• Monitor and analyze information gathered by the mail

• Optimizes the management of signed paper receipts


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Digital m ailroom and multi-channel communication - SOLUTION


• Centralized digital mailroom enabled by Intelligent scanning, Automated workflow and Graphometric signature

Digital

MailRoom

ComplianceRoom

• Compliance Analysis vs. Legislation and Regulations (e.g. Fiscal Check for bills)

• Multi-Channel Communication to implement specific digital marketing campaigns

Multi-Channel Communication

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Digital mailroom and multi-channel communication - APPROACH



• Office Geographic distribution• Required lead time• Docs volume and categories• Logistic costs• Risks avoidance :oUtility : penalties for complaints oContractor : delay for a tenderoCar rental : pay fines on behalf

of customers to late notification


(Mail+Compliance Rooms)


(Multi-Channel Comms)

New Revenue Scenarios :

• Existing customer relationship retention maximizing life time value, enabling cross-selling

• Campaign-driven NEWCustomers Acquisitionmaximizing conversion rates

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Video Surveillance and Business Image Intelligence - BUSINESS NEEDS

BUSINESS NEEDS

There are business context, such as school, shops and retailer, airport, church, stadium , hospital and banks , need a Video Surveillance solution based on Network Cameras in order to:

• Protect goods and people

• Control and analyze sensible areas

• Prevent crimes and incidents


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Video Surveillance and Business Image Intelligence - SOLUTION


• Real time Monitoring thru IP Network Cameras

• Video RecordingVideo Surveillance

• Gate Flow• Occupancy Rate• Gender Age Classification• People tracking and hot/cold

zone

Business Image Intelligence

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Retail Transportation Bank / Post Office

Trade, Museum & Fair

Business Potential

Marketing Effectiveness

Store Performances

VisitorCounting

StandAttractiveness

Favourite Routes

Monitor Crowd/Queue

MonitorPeople’s Behaviour

Service / Desk

Effectiveness

Monitor Crowd/QueueMarketing

Campaign

Video Surveillance and Business Image Intelligence – SOLUTIONIndustry Perspective

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Video Surveillance and Business Image Intelligence - APPROACH



• Area to be monitored• Image Accuracy• Required Security Level• Recording duration time


(Video Surveillance)


(Biz Image Intelligence)

New Business Scenarios by Industry Segment with specific Benefits and drivers:• Retail• Transportation• Bank/Post Office• Trade, Museum & Fair• Stadium• Hospital

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Wrap-up and Q&A

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OUR CONTACTS

• Join us, contact us:

[email protected]

www.canon .it

https://www.linkedin.com/company/canon-italia-spa

https://instagram.com/canon_italia/

https://twitter.com/canonitaliaspa

https://www.facebook.com/canon.italia


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Contact IIBA Italy Chapter!

Contact IIBA Italy Chapter: you can participate to interesting initiatives

• [email protected]

• www.italy.iiba.org

http://goo.gl/q5sYt

www.slideshare.net/IIBA-IT

https://twitter.com/iiba_italy

http://www.facebook.com/ItalyIIBA

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Thank you

Bawi2015 06 canon_digital transformation journey&ba_gd_amelio

Business

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