www.avonandsomerset.police.uk/units_and_departments/training

Avon and Somerset Constabulary Learning and Development

Course Directory 2013/14

Avon and SomersetConstabulary

www.avonandsomersetlearningsolutions.org.uk

Training and Conference Facilities 1-4

ICT Training 5-12

Roads Policing Training 13-17

Investigative Training 18-34

Operational Training 35-42

Booking 45-48

CONTENTS

Teaching Qualifications 43-44

Avon and Somerset Constabulary is recognised nationally as a provider of high quality learning interventions delivered by qualified trainers with a wide range of practical experience and professional expertise.

This directory outlines the programmes that we are making available to external organisations, although some are restricted to police only. All of our courses are formally accredited by external awarding bodies. This provides you and your staff with the reassurance that you are receiving training of the highest quality supplemented by formal certification.

We offer training on both a residential and day basis in our modern facilities at Constabulary Headquarters, Portishead. We can also tailor programmes to your individual organisational needs for delivery at Portishead Police Headquarters or, where this is a more cost effective option, on your own premises.

We also offer some of our facilities for hire and details of this can be found in this directory.

I hope that there is something on the following pages that you will find of interest and relevance and I look forward to welcoming your learners to the Constabulary in the near future.

Welcome to the Avon and Somerset ConstabularyCourse Directory 2013/14

Caroline TaylorHead of Corporate Learning and Development

If you are looking for a conference venue, room hire or computer training facility the learning facilities available from the Training School at Avon and Somerset Police Headquarters are not only excellent but offer extremely reasonable rates.

LPI Accreditation

Our Corporate Learning and Development facilities have been granted Learning Facilities accreditation by the Learning and Performance Institute (formerly the Institute of IT Training). This means that our learning facilities and associated processes meet the stringent standards set down by the LPI. Our learning facilities are inspected and assessed for accreditation renewal purposes on an annual basis by the LPI to ensure that they remain compliant with the requirements of the Learning Facilities Code of Practice.

It also means we provide a number of assurances including that our equipment is reliable and appropriate to the subject and audience and that our learning environments are conducive to effective learning. As an independent stamp of approval it shows we are on a par with the best of other training providers whether public or private.

Learning Facilities

More details about specific aspects of our learning facilities are given on the following pages. All these facilities are available for hire to suitably referenced freelance trainers, partner organisations, training companies and companies who have a short to medium term training, classroom or conference requirement. To hire and organise such facilities can be time consuming and costly but hiring our training rooms and/or lecture theatre can provide an easy and cost effective solution.

In order to make your event as easy as possible we will provide you with a detailed map, directions and joining instructions for you

to pass on to your delegates and will greet them on the day so that you may prepare your course or meeting without pressure.

Training School

The Training School is sited at theconstabulary’s headquarters in Portishead (near Bristol) which has extensive and attractively landscaped grounds, views over the Gordano Valley and ample parking. As well as business areas such as training rooms and offices, the site includes accommodation blocks with bright and airy rooms each with asink and desk. Each block has a commonroom with TV and disabled showers on the ground floor.

The site also has a communal dining room overlooking the grounds where you can take your own food. There is also a restaurant, Costa Coffee outlet and bar.

1 2

Classrooms

The school has a large number of well-equipped classrooms of various sizes catering for a wide range of training. For general training delivery or presentations there are rooms with televisions, dvd players and whiteboards, with flipcharts available if required. Facilities include air conditioning, comfortable chairs and chilled drinking water machines located near to all rooms.

Our IT classrooms in particular are equipped with high specification, fully networked computers, broadband internet connection, shared printing and TFT monitors. IT classrooms either have interactive whiteboards with LCD projectors or plasma screens able to display the content of the trainer’s desktop machine. The workstations have fully adjustable chairs and wristrests with footrests available if needed.

Hydra Simulation Suite

The Hydra Simulation Suite is a training simulator designed to provide learning scenarios that are as close to the real thing as possible. Realism in a training setting ensures that experiences gained within the learning environment can be readily and easily transferred to the real world. It provides a safe but challenging training setting where good practice can be identified and shared but where mistakes have no operational consequences.

With four syndicate rooms, a control room and large debrief room we can simulate virtually any incident or scenario. Using video, audio, photographs or printed material, feeds can be sent into a syndicate room simultaneously or individually dependent on how each syndicate is progressing. During the debrief session facilitators can display any policies, decisions or strategies and the rationale behind them.The constabulary also has Hydra Mobile which enables immersive learning to take placeanywhere within the force or to any other

force in the country. Hydra Mobile has been used for IPOC (Initial Public Order Course) for Devon and Cornwall Constabulary and RPU SIO exercises for Hampshire Constabulary. All that is needed are enough rooms to serve as a classroom, control centre and syndicate rooms.The Simulated Operations Training Suite can provide the rest including networked laptops, screen and projector. The de-brief tool, 10,000 volts, is also available at the conclusion of Hydra exercises.

Training and Conference Facilities

Restaurant

Training Room

IT Classroom

Hydra Suite Control Room

Training School

3 4

Lecture Theatre

The Training School lecture theatre is capable of seating 150 people, all with an excellent view of the presentation area and screen thanks to the banked seating. Film and presentation projection is provided by a state of the art Eiki projector onto a 3m wide, ceiling mounted, retractable screen.

All audio visual equipment is controlled from a lectern at the front of the theatre. Presenters can easily adapt lighting and audio levels during their presentation to suit their requirements.

A computer with internet connection is permanently located within the lecture theatre as well as a laptop, VGA and audio connection. For video and audio playback a DVD/CD player is available, sending audio to either a stereo PA system or a 5.1 surround sound amplifier.

The theatre is air conditioned for the comfort of participants and audience members. For those that require it, stairlift access is availableto the front of the lecture theatre and a hearing induction loop is also fitted.

The lecture theatre provides a space for conferences, award ceremonies, press conferences and meetings. It is used, for example, by the Force Choir for rehearsals, Portishead Lifeboat for their general meetings and for charity fashion shows.

Television Studio

We have a fully equipped television studio, run by the Multimedia Team, which is used to record narration, presentations to cameras and displays of equipment. The Studio is capable of using up to three cameras and six

microphones, all connected to the Edit Suite/Control Room that overlooks it. Live mixing of presentations can be carried out and recorded onto industrial videotape or DVD.

The Studio has a 40” plasma screen and video playback facilities so can also be used for meetings and presentations but in particular, because of its spaciousness, a role-play area. We have used it as a mock courtroom to give delegates who will be required to attend court an idea of what to expect in the courtroom. As it is a TV studio such sessions can be recorded for later review and discussion.

Learning Resource Centre

The Learning Resource Centre not only provides a range of learning resources but a study area with a designated ‘quiet’ study space. It has a library which provides books with a direct policing relevance (eg Blackstone’s Manuals, Law, Criminology) but also books on many other areas such as Psychology, Finance, Religious Texts, Management and Education/Training. There are six computers with access to the internet for research and e-learning courses, with printer access. In addition there is a selection of police-related periodicals with some additional titles such as New Scientist and the main daily newspapers are also available for reference.

Training Bus

In order to be able to provide suitable training facilities throughout the Avon and Somerset area the ICT Training Unit has developed a number of mobile training classrooms including a bus which has been converted and fitted out to meet our own specifications for training delivery and comfort. The bus caters for eight learners (including disabled access) plus one trainer in a user-friendly environment. Each workstation comprises a computer with an adjustable chair and footrest. A 40 inch LCD screen with two complementary screens have been installed to enable all learners to view demonstrations from any position within the bus. The bus has air conditioning and heating systems to ensure a comfortable environment.

Although designed primarily for IT training, the bus could be used to provide a venue for delivering presentations using a computer at locations where no suitable room is available. The bus is powered by 2 x 240v 50mm diameter plugs, similar to those used by caravans and should be parked on a secure site.

Quality Assurance of our Learning and Development Programmes

Avon and Somerset Constabulary has Centre Status with five awarding bodies. These are Chartered Management Institute, Edexcel for BTEC qualifications, City and Guilds, Learning and Performance Institute (formerly the Institute of IT Training) and EDI. We work with these awarding bodies depending on their specialisms and the qualifications they can offer that meet the needs of the learning and development programmes we deliver.

All these awarding bodies visit us every year to undertake quality assurance checks and external verification visits. Avon and Somerset Constabulary regularly receive excellent feedback from these organisations when visits are undertaken; acknowledging the high standard of delivery and positive feedback from learners on the programmes.

Other programmes that we deliver are reviewed by the College of Policing (formerly the NPIA) through their Training Department. The College of Policing provides critical national services to support frontline policing but also to ensure that learning and development within the Criminal Justice Department is quality assured. Annually Avon and Somerset Constabulary has to submit its quality assurance document to the College of Policing.

ICT Training Bus

Learning Resource Centre Inside the Training Bus

Lecture Theatre

Video Editing

5 6

This course is intended for staff who will be working in intelligence offices and will enable delegates to identify the different type of Guardian objects and standard features; create intelligence reports; link objects with direct and indirect linking; set protect and interest markers; set overt, covert and secure flags; and manage documents in closed data sets. The course covers managing intelligence workflow, performing simple and advanced searching and retrieving saved searches, including using the Access Log. Delegates will learn how to use Guardian to create and view Stop Search reports, print documents and reports and send and retrieve messages including messages with attached objects.

To enable Intelligence staff to use Guardian effectively to perform their role.

TARGET AUDIENCE

OVERVIEW

COST

ICT Training

AIM

The quality of ICT training provided is an exceptionally high standard and the unit achieved the Gold Award for Training Department (Public Sector) of the Year 2012 at the Learning and Performance Institute Awards. We are considered to be leaders in the field of Learning and Development and operate to the highest possible industry standards and have agreed compliance with the LPI Codes of Practice.

All trainers are qualified, some to degree level, and hold training qualifications such as Cert Ed/PGCE/CTTLS/PTTLS. In addition a number of trainers hold assessor and internal verifier awards and several trainers hold the COLF (Certified On Line Facilitator) qualification. All are members of the Learning and Performance Institute and some are members of other professional organisations such as the Institute for Learning and British Computer Society. In addition some personnel have the ECDL (European Computer Driving Licence) qualification - the force is a registered ECDL testing centre.

PNC training is provided by qualified PNC trainers who have extensive experience in operational environments and have been accredited by the College of Policing.

Our Guardian courses have been accredited by Skillsmark.

Please email Maureen Lowman, ICT Training Manager, or telephone 01275 816566 for further details.

Guardian Intelligence Officer4 day course

£600

Delegates who need to perform the role of Intelligence Officer within an Intelligence Unit.

This course is intended for staff who will be inputting intelligence reports and will enable delegates to identify the different types of Guardian objects and standard features, create intelligence reports and set overt flags. The course covers how to perform simple searching, use the Access Log, open messages and send attached objects within Guardian.

This course is intended for staff who will be officers in the case using Guardian software to manage incidents. Delegates will learn about changes in business practices; how to identify crimes, crime related incidents and force incidents; how to perform and respond to incident tasking and how to update an incident, including completing soft pages. The course also covers the main points of the Victims’ Code of Practice and creating and saving advanced searches.

To enable delegates to use Guardian effectively to perform their role.

To enable delegates to use Guardian effectively to perform their role.

TARGET AUDIENCE

TARGET AUDIENCE

OVERVIEW OVERVIEW

COST COST

AIM AIM

Guardian IntelligenceEND USER1 day course

Guardian IncidentEND USER2 day course

£150 £300

Delegates who are required to write intelligence reports. Delegates should already have some knowledge of the National Intelligence Model (NIM) and 5x5x5 grading.

Delegates who will be officers in the case for incidents. They should have completed the Guardian Intelligence End User or Intelligence Officer course and already have knowledge of the National Crime Recording Standards (NCRS) and Home Office counting rules.

Guardian Intelligence Delegate Quote:Very enjoyable. Excellent trainer. Interesting and delivered at just the right pace.

Guardian Intelligence End User (1 day) Delegate Quote:I learned a lot on this course and the trainer made a dry subject interesting.

Q

7 8

Staff required to undertake enquiries on the PNC Vehicle, Names and Property database as part of their post profile.

This course is designed to enable delegates to access and make enquiries of PNC with regard to vehicles, property and persons. It includes Data Protection/Computer Misuse and password policy; Vehicle Enquiry – including DVLA markers and police reports; Property Enquiry; Names Enquiry – including Wanted/Missing, nominal details, disqualified drivers; Directories; Transaction Enquiry.

To enable delegates to search the PNC Vehicle, Names and Property database and interpret the data and to use the directory and transaction logging facilities.

TARGET AUDIENCE

OVERVIEW

COST

AIM

PNC Enquiry Names, Vehicles and Property(This is a pass or fail course)3 day course

£450

COST COST

Staff who are required to undertake enquiries on the PNC Names database as part of their post profile.

Staff required to undertake enquiries on the PNC Vehicle and Property database as part of their post profile.

This course equips delegates to access and make enquiries of PNC with regard to Persons checks. It includes Data Protection/Computer Misuse and password policy; Names Enquiry – including Wanted/Missing, nominal details, disqualified drivers; Directories; Transaction Enquiry.

This course will enable delegates to access and make enquiries of PNC with regard to vehicles and property. It covers Data Protection/Computer Misuse and force password policy; Vehicle Enquiry – including DVLA markers and police reports; Property Enquiry; Directories; Transaction Enquiry.

To enable delegates to search the PNC Names database and interpret the data and to use the directory and transaction logging facilities.

To enable delegates to search the PNC Vehicle and Property database and interpret the data and to use the directory and transaction logging facilities.

TARGET AUDIENCE

TARGET AUDIENCE

OVERVIEW OVERVIEW

AIM AIM

PNC Enquiry Names only (This is a pass or fail course)2 day course

PNC Enquiry Vehicles and Property(This is a pass or fail course)2 day course

£300 £300

COST

TARGET AUDIENCE

OVERVIEW

AIM

PNC QUEST Search (This is a pass or fail course)2 day course

Experienced PNC Names operators, especially those working as crime analysts. Trainers who wish to train QUEST.

To enable delegates to search for individuals by name, description, past offences, addresses and Modus Operandi (MO).

This course will enable delegates to search PNC for persons using parameters other than #NE, instead performing proactive and reactive searches using QUEST. The course covers the background history of PNC, Names and QUEST introduction; Disclosure procedures; PNC Names recap; Soundex system; Searches using QUEST; Search Parameters; Saving a search; Keywords.

£300

PNC Delegate Quote:Relevant, appropriate and well taught. Thanks.

PNC Enquiry Vehicles Only Delegate Quote:I was not looking forward to the assessment at the end, but the trainer made the course interesting and relevant which helped me achieve an excellent pass mark.

9 10

COST

TARGET AUDIENCE

OVERVIEW

AIM

PNC Update (This is a pass or fail course)

15 day course

Staff who are required to enter update details on PNC.

To develop from the PNC Names Enquiry level to a standard where delegates can update various aspects of records, utilise information from various sources and answer telephone enquiries about PNC records.

This course will enable delegates to enquire on the names, vehicles and property applications of the PNC database and to update the names and vehicle applications. Delegates will learn how to answer telephone enquiries on the names, vehicle and property database of PNC; input a police report on a vehicle record; create a skeleton record as a result of a telephone request from an officer; update a names record from a source document; add Wanted/Missing details, Bail details and Disqualified Driver reports. The course also covers Data Protection/Computer Misuse and password policy plus an overview, if appropriate, of the Custody and Warrant systems.

COST

TARGET AUDIENCE

OVERVIEW

AIM

Crime Analysts, Vehicle Crime Analysts and Control Room Operators.

To enable delegates to search the PNC Vehicle database by description and other factors.

This course will enable delegates to search PNC for vehicles using parameters other than #VE, #VC or #VP and to develop the ability to perform proactive and reactive VODS searches. The course includes Disclosure procedures; recap of #VC and #VP; vehicle tables; screen 1; recall/display/print of searches; screen 2; practical scenarios.

PNC VODS (Vehicle On-Line Descriptive Searches) (This is a pass or fail course)2 day course

COST COST

TARGET AUDIENCE

OVERVIEW

AIM

Adobe Connect Web Conferencing Software

Half day course

Anyone who holds a ‘Meeting Host’ licence for the Adobe Connect Web conferencing software.

To be able to facilitate on-line training, meetings and webinars and invite and engage participants in live on-line sessions utilising the numerous features available in the software.

This course is aimed at those who would like to know how to configure and create meeting/training sessions using Adobe Connect. Participants will find out how to: invite participants, set roles and permissions, use webcams, configure audio, share documents, presentations, and their own desktop, and set up and utilise breakout rooms.

PNC Delegate Quote:Extremely good course, very well presented. Geared to all levels of computer skills, I am looking forward to putting my newly acquired skills into practice.

£150£2000 £300

Staff required to undertake enquiries on the PND system as part of their post profile.

TARGET AUDIENCE

OVERVIEW

AIM To enable users to interrogate and interpret information held within the PND

This course is designed to enable delegates to access and make enquiries of the PND with regard to People, Objects, Locations and Events (POLE). Delegates will be able to define the 5 NIM Handling codes (DARC Codes), comprehend how records are ordered on the results page, explain the purpose of PND Match Groups and how they are created and describe why further information may be required and how to request it.

PND (Police National Database) for End Users

2 days

£300

11 12

COST

TARGET AUDIENCE

OVERVIEW

AIM

I2 Analyst Notebook

4 day course

Delegates attending this course will be working in an analytical environment.

To enable delegates to be able to use the functionality of the i2 Analysts Notebook.

By the end of the course delegates will be able to create timeline and commodity flowcharts, together with customising pallete bars, merging charts, importing text files, creating chart layouts and creating user templates.

COST

TARGET AUDIENCE

OVERVIEW

AIM

Delegates from any sector who will be using ArcMap in their day-to-day roles.

To enable delegates to be competent in the use of the non-sector-specific toolset of the ArcMap application.

This hands-on course will enable delegates to use the basic tools in ArcMap that are independent of any extension. Delegates will be able to fully navigate a map, add layers and data, edit symbology, export data and measure distance, areas and features. The course will also enable delegates to prepare a map for printing and query the database.

Introduction to ArcGIS

1 day course

COST

TARGET AUDIENCE

OVERVIEW

AIM

ArcGIS for Analysts

3 day course

Delegates from a law enforcement environment who will be using ArcMap in their day-to-day roles.

To enable analysts and researchers to use ArcMap as part of the ArcGIS Desktop to enhance their analytical role.

This hands-on course will enable delegates to use the ArcMap basic tools as well as those from the Crime Analyst Extension. Delegates will be able to fully navigate a map, add layers and data, edit symbology, export data and measure distance, areas and features. The course will also enable delegates to prepare a map for printing and query the database. The course also covers all the ANACAPA analysis functionality including hotspot analysis and time functions, and features practical work-based scenarios.

i2 Analyst Notebook Delegate Quote:i2 Analyst Notebook Delegate Quote: Very enjoyable and informative session. Enjoyed sharing knowledge and ideas with my colleagues.

£500£600 £150

Target audience: Aim: Overview:

Cost

£555

New-to-role staff in the Roads Policing Unit.

This course has been developed using the majority of the learning outcomes of the College of Policing (formerly NPIA) Roads Policing Learning Programme. Divided into three units the course covers most areas of the Roads Policing business. Unit 1 expands upon the recommended learning outcomes by providing the candidates with the BTEC award in Vehicle Inspection and Prohibition.

Each delegate will receive a personal copy of the Hughes Guide to Road Traffic Law.

To enable delegates to perform their role at a proficient and professional standard.

TARGET AUDIENCE

OVERVIEW

COST

Roads Policing

AIM

The vast majority of the training provided by this unit is held at Police HQ, Portishead, Bristol.

The training is linked to the Qualification and Credit Framework (QCF) and courses either have been, or are undergoing the process of validation by Education Development International (EDI) or Edexcel. Our aim is to provide courses suitable for all Roads Policing officers and external enforcement partners to a national accredited standard. All trainers are suitably qualified to deliver these courses. On occasions the training is provided in partnership with other forces or agencies.

Accommodation and meals can be organised for course delegates.

Please email Inspector Bruce Turnbull, Core Policing Skills Manager, or telephone 01275 816587 for further details.

RPU courses require a minimum of 8 delegates.

£1,200

L3 BTEC Advanced Certificate in Roads Policing

15 day course

13 14

This course addresses the relevant knowledge, skills, understanding and application required for vehicle inspection and prohibition in the key and effective role of the Roads Policing Unit. Delegates will gain an understanding of the legislation, regulations and powers involved with vehicle prohibition. They will learn the requirements of vehicle inspection, how to recognise what constitutes dangerous defects, distinguish the key construction and use offences and what supporting evidence is required. They will gain the ability to identify and record offences, ensuring the correct interpretation of the constabulary’s policy in relation to vehicle prohibition. Delegates will develop a methodical approach to vehicle inspection ensuring health and safety awareness and fairness for both individuals and the community. This course is an important unit in the BTEC Advanced Certificate in Roads Policing.

An understanding of the application of drivers’ hours regulations and to be able to recognise the occurrence of drivers’ hours offences. In addition, to learn the requirements of the enforcement legislation available for drivers’ hours offences, to be able to download data of tachograph records, and understand faults and falsifications in tachograph records.

To provide patrol officers with key skills to prevent the use of dangerous vehicles on the road.

To provide delegates with the skills to understand drivers’ hours, read and interpret analogue and digital recordings, as well as becoming proficient in the use of all types of recording equipment.

TARGET AUDIENCE

TARGET AUDIENCE

OVERVIEW OVERVIEW

COST COST

AIM AIM

£375 £650

Patrol Officers with the knowledge and understanding of basic vehicle Construction and Use requirements, who wish to perform an active role in road safety.

BTEC Advanced Award in Vehicle Inspection and Prohibition (PG9)

5 day course

BTEC Advanced Award in Drivers’ Hours (Enforcement)Self directed study with support plus 5 days direct learning in class

Delegates attending this course will be involved in one or more areas of commercial vehicle enforcement.

Vehicle Inspection and Prohibitor Delegate Quote:A very good course which has identified the need to ensure that everything is dealt with correctly

15

By the end of this course delegates will be able to interpret the requirements of ADR and be able to advise others. They will be able to deal with infringements against CDG Regulations and issue prohibition notices. The course includes a practical roadside check during which the candidates are assessed.

Delegates on this course will learn skills for recognising the influences of various drug groups on the human body. They will also learn the skills to conduct simple tests to assist in the presentation of best evidence to secure a conviction for impaired driving.

To provide enforcement officers with the skills to deal with HAZMAT issues at the roadside.

To equip delegates with the skills to detect and evidence impaired driving.

TARGET AUDIENCE

TARGET AUDIENCE

OVERVIEW OVERVIEW

COST COST

AIM AIM

£425 £260

Delegates with an interest in the investigation of impaired driving.

L3 National Award in the Transport of Dangerous Goods by Road + EDI L4 National Award in the Transport of Dangerous Goods by Road Prohibition Powers5 day course

National Drugs Influence Recognition & Driver Impairment Course (DIRT and FIT)

2 day course

Delegates attending this course will be engaged in the enforcement of commercial vehicles carrying dangerous goods.

16

Delegates will develop an understanding of machinery identification, transportation methods of stolen equipment and recognise key time periods when this type of crime is prevalent. The course is part class based and part practical on location.

To provide delegates with the knowledge, skills and understanding to confidently and legally detect, investigate and identify heavy plant/equipment and agricultural machinery which has been stolen.

TARGET AUDIENCE

OVERVIEW

COST

AIM

£130

Any officer or staff member within the organisation who has responsibility for the detection and investigation of plant, agricultural and caravan related crime.

L2 BTEC Intermediate Award in Plant Crime Roadside Investigation

1 day course

This course has been designed for RPU officers in line with the College of Policing (formerly NPIA) national course to address the unique circumstances surrounding a road death. The course adheres to the National ACPO strategy for Family Liaison Officers.

To provide delegates with the required underpinning knowledge, understanding and awareness of the requirements of the Family Liaison Officer role during the investigation of a road death.

TARGET AUDIENCE

OVERVIEW

COST

AIM

£375

Any delegate who is experienced and/or qualified as a Roads Policing Officer.

Roads Policing Family Liaison Officer (FLO)

5 day course

17

The course is designed to train predominately sergeants and qualified PC’s in all aspects of scene management to gain compliance with the Road Death Investigation Manual. The importance of their actions and records to the subsequent investigation is stressed, and they are familiarised with all areas of expertise available to them. In certain areas the scene manager is often the first RPU officer to arrive at the scene, he or she may have to run the scene for some time before the arrival of a supervisor of Senior Investigation Officer, quality evidence can be secured if the correct action is taken at an early stage.

Elements of this course are essential to the future SIO course.

This course has been developed with the support of the CID training department and includes an investigation exercise utilising the Hydra suite. A flexible approach to the structure of the course enables the course to be suitable for most forces around the country. Candidates will develop the skills needed to manage a robust investigation from the initial incident to its conclusion. The training includes identifying the specialists required to assist in the investigation and the creation of policy logs to accurately record the decisions during an investigation.

To explore the role of scene manager, at the scene of a serious injury or road death collision. To have a working knowledge of the Road Traffic Act, Police and Criminal Evidence Act, The Road Death Investigation Manual. and the Human Rights Act. Document the investigation and scene management process

To enable delegates to manage a road death investigation, underpinned by best practice and

TARGET AUDIENCE

TARGET AUDIENCE

OVERVIEW OVERVIEW

COST COST

AIM AIM

£345 £555

Officers with a supervisory role within Roads Policing/Operations.

Roads Policing Scene Managers Course

4 day course

Roads Policing Senior Investigating Officer Course (SIO)

6 day course

Experienced Roads Policing Officers.

18

The unit offers specialist training to both the police service and external organisations. Courses cover a huge range of subjects and are delivered by professionally qualified trainers.

The types of courses that we deliver are diverse, ranging from Covert Monitoring to Child Death and from Police Staff Investigator to the SIO development programme, which includes the use of our innovative Simulated Operations Hydra Suite. All our courses are lead by an appropriate expert who is constantly reviewing the needs of the delegates and enhancing the courses. The training is strongly based on practical scenarios and our courses use a range of teaching methods including role play. For example we use a group with varying degrees of learning difficulties on our enhanced Adult Visually Recorded ABE Interview course. This real life practice prepares our delegates for the challenges facing them in the workplace.

Regardless of your organisation and whatever your requirement with respect to investigative training we will be able to satisfy your teaching need.

Courses are nationally designed and locally delivered. They all conform to the National Occupational Standards and are supplied with learning outcomes and descriptors.

Please email Stephen Tunks, Investigative Training Manager, or telephone 01275 816678 for further details.

COST

This course is aimed at officers who aspire to a career in criminal investigations including specialist areas such as domestic violence and child abuse investigations. All delegates must have passed the National Investigators Examination.

Delegates will be shown and be required to demonstrate appropriate behaviour in providing a quality of service when dealing with members of the public and colleagues, particularly with regards to vulnerable groups. They will learn how to conduct thorough investigations with integrity and in accordance with law; and how to maintain and apply a high level of knowledge of law and procedure appropriate to the role.

To prepare officers for their role in conducting criminal investigation competently, with confidence and integrity in order to provide a quality of service to victims and the community through the continuing development of their skills, abilities, attitudes and behaviour.

TARGET AUDIENCE

OVERVIEW

AIM

£3000

Initial Crime Investigators Development Programme (ICIDP)25 days

19

This training is aimed at newly appointed first level supervisors of criminal investigators and investigations. This will cover not only CID delegates but also supervisors in other specialist investigation units.

The course covers how to supervise appropriate investigative practices and will enable delegates to demonstrate a working knowledge of the decision making process. Management strategies to ensure effective supervision of all staff will be looked at and how to develop appropriate investigative strategies. The course includes a 5-day HYDRA exercise in the third week to consolidate learning.

To enable delegates to effectively manage crime investigations and resources at first line management level.

TARGET AUDIENCE

OVERVIEW

AIM

£2000

IMSC Delegate Quote:A really interesting week. The tutors are really knowledgeable and willing to help when you don’t quite get it!

ICIDP Delegate Quote:I liked the way the course ran alongside the core investigative doctrine which made sense and meant pre-reading and consolidation flowed.

Detective Inspectors/Chief Inspectors or equivalent, with responsibility for managing investigations.

Officers will be trained in all aspects of major crime investigation. The course covers how to create policy files that record the strategic decisions made during an investigation in accordance with the ACPO Crime Committee Guidelines; how to manage the initial response to a major investigation and implement fast track actions where appropriate; how to delegate tasks to teams and individuals and monitor and evaluate their performance while incorporating health, safety and welfare legislation and policy.

The course examines the responsibilities and capabilities of the specialist roles involved; what technology and specialists are available to provide additional input and how to manage an investigation looking at methods of planning and resourcing; identifying and contributing to strategies and their implementation; planning and managing post-charge investigation procedures; conducting effective briefings and debriefings; management of media and how to conduct a community impact assessment.

To develop the existing skills of officers appointed as Senior Investigating Officer (SIO) and to enable them to carry out professional and effective management and co-ordination of investigations in accordance with National Occupational Standards and Professionalising Investigation Programme (PIP) Level 3.

TARGET AUDIENCE

OVERVIEW

AIM

£2000

COST COST

Investigative Training

Initial Management of Serious Crime (IMSC)

13 days

Senior Investigation Officers Development Programme

10 days

20

Detective Inspectors/Chief Inspectors or equivalent who have completed the Senior Investigating Officers course .

Officers will build on the knowledge and expertise gained on the Senior Investigators Development Programme and transfer it to the dynamic environment of Hydra. Delegates will plan and manage an investigation in accordance with the models of investigative legislation and national/force policies, from the initial response with fast track actions where appropriate to generally identifying, developing and contributing to the strategies required when conducting an investigation.

The training exercises include identifying the specialists required to assist in the investigation; conducting briefings and debriefings to relevant personnel and the creation of policy logs to accurately record the decisions during an investigation.

To enable delegates to apply the skills of an SIO to given case scenarios and to demonstrate the professional and effective management and co-ordination of investigations in accordance with PIP Level 3.

TARGET AUDIENCE

OVERVIEW

AIM

£1000

Delegates who are occupationally competent at PIP Level 1 interviewing and officers seeking ICIDP accreditation, and those that aspire to perform and wish to attend specialist interview courses.

Delegates will be taught how to plan, prepare and execute interviews for both witness and suspects over a range of serious and complex crimes. The course covers the legal framework in which interviews with witnesses and suspects should take place and looks at the framework for documenting the interview decision making process. The course also covers evaluations.

To provide an underpinning knowledge of the legal and procedural framework for PIP 2 Investigative Interviews with witnesses and suspects and to enable delegates to plan, conduct and evaluate investigative interviews with witnesses and suspects in cases of serious and complex crime.

TARGET AUDIENCE

OVERVIEW

AIM

£1600

COST

PIP2 Delegate Quote:Really enjoyable course! Really feel I have learnt a lot from the course. Good course dynamic and really good teaching style of trainers.

COST

21

Officers and police staff who may have to conduct complex interviews of adults and have completed the Investigative Interviewing for Serious and Complex Crime course.

Delegates will be given the skills to identify significant, vulnerable and intimidated victims or witnesses. Once identified they will plan, execute and review a detailed and facilitative interview showing that they are compliant with current procedures when visually interviewing significant, vulnerable, intimidated victims or witnesses as laid down within Achieving Best Evidence (ABE). The course will provide delegates with knowledge of the difficulties of interviewing people with mental health problems or learning difficulties and how to incorporate such knowledge into interview planning. It also covers special measures available under the Youth Justice and Criminal Evidence Act 1999. Delegates will learn about the role and use of intermediaries within the interview process and how to critically assess the content of a video interview.

To enable investigators to conduct visually recorded interviews of significant, vulnerable or intimidated victims or witnesses .

TARGET AUDIENCE

OVERVIEW

AIM

£1000

COST

Officers and police staff in a child abuse investigation background and those who may need to interview children in other roles and who have completed the Investigative Interviewing for Serious and Complex Crime course .

Delegates will be shown how to become compliant with current procedures laid down in Achieving Best Evidence (ABE). They will also gain a knowledge of a child’s range of psychological and emotional development and its relevance to planning, preparing and conducting an interview.

NB Having completed the course delegates should expect to receive support in the workplace to develop their skills.

To enable investigators to conduct visually recorded interviews of children.

TARGET AUDIENCE

OVERVIEW

AIM

£850

COST

Child Visually Recorded ABE Interview Course10 days

Adult Visually Recorded ABE Interview Course9 days

Senior Investigation Officers Development Programme(Hydra Course)

5 days

Investigative Interviewing for Serious and Complex Crime (Professionalising Investigation Programme (PIP) Level 2)10 days

22

Detective officers who need to undertake interviews of suspects concerned with major, complex and serious crime cases at an advanced level and who have completed the Investigative Interviewing for Serious and Complex Crime course and are occupationally competent in interviewing at this level. This is a pass or fail course and candidates’ interviews from the previous 12 months will be assessed for competency prior to being accepted on the course.

Delegates will be given the skills to plan, conduct and evaluate a suspect interview using up to date techniques and utilising the Police and Criminal Evidence Act to its best effect.

To provide investigators with the knowledge of interviewing suspects in major, complex and serious crime cases and to develop their ability to conduct such interviews.

TARGET AUDIENCE

OVERVIEW

AIM

£1600

COST

Advanced Suspect Interview Delegate Quote:Very informative and useful course, well structured and delivered

Advanced Witness Interview

7 days

Officers who need to be trained to advanced witness level and who will use these skills on both major and district complex investigations and have completed the Investigative Interviewing for Serious and Complex Crime course.

Delegates will be given the confidence to undertake a cognitive interview, extracting vital untapped information from victims or witnesses. To acheive this the course looks at the concept of memory and how it works, the structure and procedures of an Enhanced Cognitive Interview (ECI) and how ECI fits into the investigative process. The course includes the opportunity to undertake practical interviews.

To provide delegates with the knowledge and understanding of enhanced cognitive interviewing and an opportunity to apply the learning in practical interviews.

TARGET AUDIENCE

OVERVIEW

AIM

£600

COST

23

Staff who have a high degree of advanced level interview skills and who wish to develop as advisors to Senior Investigating Officers (SIOs) on major incidents and who will be able to give advice and guidance on interview strategies for both suspect and witness interviews.

Candidates must be occupationally competent in one PIP L2 specialist area of interviewing and have knowledge of the other areas (advanced suspect, enhanced witness, child visually, adult visually).

To develop the ability of an interviewer to manage, co-ordinate and advise on the interviewing of victims, suspects and witnesses in major, complex volume or serious crime investigations.

TARGET AUDIENCE

OVERVIEW

AIM

£900

COST

Interview Advisors

10 days

Officers who are seeking to be used in major incidents or district complex investigations as advisors on Police and Criminal Evidence Act (PACE) issues. A good working knowledge of PACE is desirable.

Delegates will learn how to advise Senior Investigating Officers on the legal framework in order to comply with PACE when detaining a suspect for a period of time. They will also learn about other powers in the PACE Act that relate to suspects in custody in major incidents such as review periods, vulnerability, urgent interviews, legal advisors, interpreters and identification issues.

To equip identified officers with the skills to advise Senior Investigating Officers on issues in the Police and Criminal Evidence Act (PACE) that relate directly to suspects in custody during major incidents.

TARGET AUDIENCE

OVERVIEW

AIM

£300

COST

PACE Advisors

3 days

This course examines the various roles and functionsof an interview advisor including the legislation,policies, procedures and codes of practice involvedin monitoring interviews. The course looks at thefactors involved in prioritising the interviewing ofvictims, witnesses and suspects; how to take intoaccount their individual needs; identifying vulnerable individuals and interview strategies; options relating to interview locations, equipment and resource requirements; interview strategies within custody including the pre-interview briefing of legal advisors and disclosure issues that could arise where medical practitioners are involved.

Delegates will learn how to select personnel toconduct interviews; brief and de-brief interview teams; plan, advise and co-ordinate an interview strategy briefing and consider the potential welfare needs of interview teams and the appropriate action to be taken.

Advanced Suspect Interview

10 days

24

Specialist Child Abuse Investigators Development Programme (SCAIDP)10 days

Officers and police staff from a child abuse investigation background who have completed the Investigative Interviewing for Serious and Complex Crime course.

Delegates attending this course will become equipped to demonstrate professional, co-operative working practices and accountability in all child abuse investigations. They will learn how to apply robust and universal methodology to all child abuse investigations and how to demonstrate accountability by the recording of decisions. Further topics included are appropriate working practices with vulnerable persons and the investigator’s role in a medical examination. In addition delegates will learn how to use information technology and advances in forensic science to support investigations. The course also looks at demonstrating co-operative working practices with multi-agency partners and how to justify an investigator’s actions in criminal and civil proceedings.

To enable delegates to conduct effective child abuse investigations, accommodating the specific needs of the victim and the investigation in accordance with legislation, policies and procedures.

TARGET AUDIENCE

OVERVIEW

AIM

£1200

COST

Officers and staff who need to investigate sexual offences and have completed the Investigative Interviewing for Serious and Complex Crime course.

Delegates will be taught robust, universal and professional standards to investigations and how to apply forensic science in support of investigations. They will also learn how to conduct visually recorded interviews with victims of rape and serious sexual assault, demonstrate appropriate working practices with vulnerable persons and accountability by the recording of decisions. Delegates will also be shown how to use information technology to support investigations. In addtition the course trains investigators to develop co-operative working practices with other agencies and community partnerships.

To enable delegates to effectively contribute to sexual offences investigations, accommodating the specific needs of the victim and the investigation in accordance with legislation, policies, procedures and the associated National Occupational Standards.

TARGET AUDIENCE

OVERVIEW

AIM

£1900

COST

Specialist Trained Officers Development Programme (STODP)15 days

25

Family Liaison Officer (FLO)

5 days

Detectives with proven investigative skills who wish to provide for the needs of families going through a traumatic ordeal, whilst balancing the needs of the investigation.

Delegates will learn about the processes, stages and effects of bereavement on individuals involved in homicide cases. They will learn how to build a professional relationship with a family but also how to exit appropriately. Delegates will gain an understanding of the role of a FLO in general and the need to be a compassionate investigator who also co-ordinates family support through a multi-agency approach.

To prepare officers for this demanding role in order that they will discharge their duties professionally and ethically.

TARGET AUDIENCE

OVERVIEW

AIM

£800

COST

Detective Inspectors or above employed in a role that requires them to either respond to sudden childhood death or investigate cases that are deemed to be suspicious.

The course will enable officers to respond professionally and effectively to instances of sudden childhood death in accordance with national and local protocols. The drivers for this course are the Kennedy Report and several high profile cases from which the report is derived. There are two modules aimed at specific target audiences: Senior district detectives/CID officers who manage the initial response to all instances of sudden childhood death; and SIOs at PIP level 3 who manage the investigation into suspicious cases. The two modules are combined into one single 4-day course that allows shared learning and understanding to be achieved through the use of case studies.

Provide on call senior detectives and SIOs with the knowledge, understanding and skills required to enable them to respond effectively to incidents of childhood death, thereby improving their ability to determine whether a crime might have been committed, and to provide an effective foundation for any potential homicide investigation.

To provide SIOs with additional capability, to investigate comprehensively those cases of childhood death that are unexplained from the outset but believed to be suspicious.

TARGET AUDIENCE

OVERVIEW

AIM

£1600

COST

Investigating Sudden Childhood Death

5 days

26

Police officers and staff in the role of Intelligence Manager working to the NIM. Delegates will have either attended the Intelligence Foundation course or familiarised themselves with the content of the course pre-read.

Delegates will be given an understanding of the manager’s role and their responsibilities within the NIM. They will cover their role in relation to the four key intelligence products, the tasking and co-ordinating process, security of intelligence and the NIM meeting structure. They will understand the role of the analyst and the tactical options available, the importance of partnership working and how this fits in with the NIM. Delegates will also recognise the role of the Regional Intelligence Unit and be able to explain the Rich Picture Strategic Requirement.

To explore the role of the Intelligence Manager in driving intelligence led policing philosophies within the structure of the NIM.

TARGET AUDIENCE

OVERVIEW

AIM

£500

COST

Police officers and staff who have recently joined an intelligence unit and who have relatively little exposure to the intelligence world. The course would also benefit staff from partner agencies and organisations who work to the National Intelligence Model (NIM).

Delegates will look at the role that intelligence plays within policing and the key components of the intelligence cycle. They will cover the NIM including the relevance of the different levels, intelligence products and the Tasking and Co-ordinating Process, the provenance, sanitisation and risk assessment of intelligence whilst looking at relevant legislation and sources. They will also look at methods for choosing tactical options and how to provide professional and ethical briefings.

To prepare intelligence personnel with the appropriate knowledge and operational understanding of intelligence and its application to NIM so they recognise their role within intelligence-led policing.

TARGET AUDIENCE

OVERVIEW

AIM

£500

COST

Intelligence Foundation

5 days

Intelligence Managers

5 days

27

COST

Staff who are performing or selected to perform duties on a district level targeting team and have preferably attended the Camera and Observation Post course.

Delegates will be taught all aspects of conducting foot surveillance in accordance with the NOS in a variety of areas, including deploying from, and rejoining, a vehicle covertly. They will learn about the approved techniques to gather information, intelligence and/or evidence and how to record it accurately; how to negotiate hazards whilst remaining covert at all times and how to assist other team members to remain covert.

The course covers how to maintain communication with the team using approved and recognised methods and glossary; how to use the approved methods of Shadow & Relay to support the foot team and how to control the subject of the surveillance when they use public transport. Conducting foot surveillance at night is also covered and how to recognise when counter and anti surveillance tactics are being used and react/adapt appropriately.

NB: This is a pass or fail course and delegates will be required to complete distance learning and some preparation activity prior to attendance on the course.

To provide the delegates with the skills and knowledge relating to specialist foot surveillance techniques and relevant legislation in order that they can be assessed as competent against criteria set by the National Occupational Standards (NOS) for foot surveillance at Level 2.

TARGET AUDIENCE

OVERVIEW

AIM

£1300

Foot Surveillance Delegate Quotes:Best course I have done since joining the police.

Foot Surveillance Upskills

3 days

Staff who are performing or selected to perform duties on a district level targeting team and have attended the Foot Surveillance course.

Delegates will be trained to obtain video imagery covertly using mini DVD cameras, how to seize the opportunities that exist during foot surveillance to recover forensic material and will be given the opportunity to demonstrate and refresh existing foot surveillance skills and abilities.

To refresh the skills and knowledge of delegates with respect to specialist foot surveillance techniques and to gain a familiarisation in the retrieval of forensic material and covert video capture whilst conducting covert foot surveillance.

TARGET AUDIENCE

OVERVIEW

AIM

£500

COST

Foot Surveillance Upskills Delegate Quote:I feel there is a need to attend these refresher courses on a regular basis as it gives a useful feedback on performance in as near real situations. It was extremely useful ... to go on the course .... To be able to practice as a team is very important especially when someone is monitoring performance.

Foot Surveillance

8 days

28

Staff who are performing, or selected to perform, duties on a major incident or investigate serious crime.

Delegates will be trained in all aspects of covert listening including how to identify the objectives of the investigation, the scope of the authorisations for covert monitoring within the specific investigation - what they can and cannot listen to - and the lead officer’s policy for covert monitoring. Delegates will be made aware of the importance of communicating appropriately with the CMP manager, the lead officer and other members of the team throughout.

They will learn how to use and operate the equipment for covert monitoring. The course also covers how to use equipment to produce transcripts of monitored activities, record monitored activities and make summaries of these in the summary book.

The course enables delegates to develop their ability to identify the voices of subjects with continuing appraisal of their level of confidence in identifying individual voices. It also looks at how to recognise collateral intrusion, intimacy and confidential material and how to deal with these; plus how to identify threats to life or compromises of equipment, methodology or staff deployment and how to deal with these.

To provide training and development for officers and staff to assist with covert listening operations.

TARGET AUDIENCE

OVERVIEW

AIM

£200

COST

Staff performing or selected to perform duties on a district targeting team.

Delegates will be trained how to obtain and occupy a covert observation post. Included in this will be the legislation and procedures necessary to mount and maintain an observation post. Delegates will use a variety of camera and video/audio equipment and gain an understanding of the requirements with regard to retention, disclosure and destruction of material obtained. Delegates will also learn how to prepare and deliver operational orders and detailed intelligence briefings in accordance with national guidelines, including how to use the national surveillance glossary appropriately. The course also looks at the roles of various support teams.

To enable officers to identify, set up and staff covert observation posts and to record observations by means of accurately written logs and audio/visual recording equipment.

TARGET AUDIENCE

OVERVIEW

AIM

£550

Camera and Observation Post

5 days

COST

Camera and Observation Post Delegate Quote:NOS Camera and Observation Post“Thoroughly enjoyed the course. I thought there was an excellent balance between classroom and practical exercises. I feel that I have the knowledge to research, obtain and staff an OP and be able to use the equipment to the standard required.”

Covert Monitoring Post

2 days

29

CID Tutors

3 days

Nationally accredited (or equivalent) detective constables or police staff investigators with the relevant occupational skills who will be tutoring newly trained detectives or investigators.

This course gives delegates an understanding of the Initial Crime Investigators Development Programme (ICIDP) and will enable them to effectively manage and supervise the completion of the Personal Development Portfolio whilst performing their role of assessor and mentor to the trainee investigator. Course content includes the roles and responsibilities of both a tutor and of a trainee investigator and looks at effective strategies for training adults. Delegates will learn how to plan and prepare to tutor trainee investigators, how to assess their performance and how to debrief them. Appropriate levels of confidentiality during tutelage will also be covered along with strategies to manage conflict.

To equip personnel to fulfil the role of Detective Constable Tutor.

TARGET AUDIENCE

OVERVIEW

AIM

£220

COST

CID Tutors Course Delegate Quote:Good fun course, nice to get update on PLAT[People, Location, Action, Time]

Officers in or seeking a drugs investigative role.

Delegates will be trained to identify and implement different strategies and tactics for conducting drug investigations, to identify the relevant authorities and procedures for surveillance and to understand the relevant offences and powers in the Misuse of Drugs Act 1971. Delegates will understand the implications of the Human Rights and PACE Acts, health and safety on drugs investigations and the current trends in drugs abuse. They will also learn how to access and use information/intelligence from other departments and outside agencies to assist their investigation.

To prepare officers for their role in conducting criminal investigations into drug misuse competently, with confidence and integrity and an awareness of other agencies and strategies available to combat drug abuse in the community.

TARGET AUDIENCE

OVERVIEW

AIM

£400

COST

Drugs Investigation Foundation5 days

Drugs Foundation Delegate Quote:I am from an outside force. I was extremely impressed with the whole course including content and trainers. The delivery was good and I have a much better understanding of some complex topics.

30

Detective Sergeants with experience of attending major crime scenes.

Delegates will be trained to understand the role and responsibilities of an SLO and those of Scientific Support when engaged at the examination of scenes of crime. They will learn how to maintain a co-ordinated approach to scene examination ensuring evidence and areas of investigation are identified and communicated to all relevant personnel within the investigation team. The course demonstrates the importance of establishing efficient communication channels between crime scene managers, SIO and enquiry teams and in particular how to provide accurate briefings to the investigation team.

To enable officers to perform the role of Scene Liaison Officer when required to attend the scene of a major crime investigation. These officers form the link between the crime scene and the investigation team.

TARGET AUDIENCE

OVERVIEW

AIM

£650

COST

Scene Liaison Officers (SLO)

3 days

Newly appointed Major Crime Support Officers and Major Crime Investigation Officers working on major investigations within the Major Crime Investigation Team (MCIT). This course is also suitable for new police staff employees moving into an investigative role.

Delegates will be trained to carry out all the functions required to become a professional and confident investigator. The course looks at the setup of a Major Incident Room (MIR) and the investigation process, together with how the CPIA and Human Rights impact on their role in the MCIT. The course covers how to manage an initial crime scene, utilise PNC for person and vehicle checks, utilise force information systems and in particular how to access the HOLMES system and search for documents. Delegates will learn how CCTV footage should be used in investigations and the correct handling of exhibits. They will also learn how to disseminate information/intelligence to relevant departments.

The course looks at how to conduct a witness interview using the PEACE model and provide support and advice to witnesses. Techniques for dealing with confrontation/conflict and how to minimise and deal with aggressive and abusive behaviour are included. Delegates will learn how to obtain elimination prints and volunteer DNA samples from witnesses; and how to give evidence in court.

To enable such staff to perform their roles within the MCIT.

TARGET AUDIENCE

OVERVIEW

AIM

£1500

COST

Police Staff Investigators (MCIT)18 days

31

Designated Major Crime Investigation Officers working on major investigations within the Major Criminal Investigation team (MCIT).

Delegates will be taught the legislation that underpins their designated powers and be given a working knowledge of their powers under PACE and other relevant legislation, including searches, warrants and use of force.

To enable delegates to understand their designatedpowers under the Police Reform Act 2002.

TARGET AUDIENCE

OVERVIEW

AIM

£150

COST

Major Crime Investigation Officers - Designated Powers2 days

Hostage NegotiatorsSupport Officer5 days

Volunteers who have successfully completed the selection process to become a support officer with a view to becoming a National Accredited Negotiator.

The course is practically based and the skills needed to perform the role will be gained both within the classroom but, more importantly, whilst taking part in outdoor scenario-based exercises. These exercises will be assessed in order for the trainer to give individual feedback and coaching and will allow the learner time for personal reflection.

To provide delegates with the necessary skills to competently negotiate in a range of incidents requiring deployment.

TARGET AUDIENCE

OVERVIEW

AIM

£1100

COST

Hostage Negotiator Delegate Quote:A slick course which was exceptionally hard work but the time was 100% filled with quality.

32

HOLMES2 Exhibit Officers

3 days

Staff posted to a department where there is a requirement to have these skills and knowledge in order to carry out their role. An awareness of HOLMES2 and disclosure is required.

This course content covers the role, duties and responsibilities of the Disclosure Officer in respect of major investigations. Delegates will learn the main principles of the Criminal Procedures and Investigations Act 1996, how to work within this act and form a relationship with the Crown Prosecution Service in relation to the Act to deliver a quality disclosure package. The course also looks at other acts that may have an impact upon disclosure procedures and the correct procedure for recording disclosure within the HOLMES2 database.

To provide nominated staff with the knowledge and skills which will enable them to undertake the role of Disclosure Officer within HOLMES2.

TARGET AUDIENCE

OVERVIEW

AIM

£300

COST

Staff posted to a department where there is a requirement to have these skills and knowledge in order to carry out their role. An awareness of HOLMES2 and exhibit handling is required.

This course looks at the role of the Exhibits Officer in respect of major investigations. Delegates will learn how to correctly preserve and manage exhibits; the health and safety issues surrounding the handling of exhibits; and how to use packaging methods and materials that are appropriate for particular exhibits to ensure that integrity and continuity are preserved. The course also covers the potential forensic and evidential value of exhibits with particular reference to DNA and the services that are available from crime scene managers and forensic service providers.

Delegates will learn how to utilise the HOLMES2 system correctly to record exhibits and the movements of exhibits.

Provide nominated staff with the knowledge and skills which will enable them to undertake the role of Exhibit Officer within HOLMES2.

TARGET AUDIENCE

OVERVIEW

AIM

£300

COST

HOLMES2 Disclosure Officers

3 days

HOLMES2 Disclosure Delegate Quote:I thought this might have been boring, but one of the most enjoyable courses I’ve been on. Shows the importance of police trainers who have policy background.

33

Substantive Detective Inspector rank or above, or other equivalent role

Delegates will be able to describe the role and responsibilities of a Detective Inspector enabling them to create policy files that record the strategic and tactical decisions made during an investigation in accordance with relevant guidelines and manage the initial response to a substantive investigation, implementing Golden Hour principles and fast track actions where appropriate utilizing the capabilities of technology and specialists. They will also be able to implement the principles of the volume crime management model and manage the resourcing of any investigation

In addition delegates will be able to manage and evaluate the performance of teams and individuals while incorporating health safety and welfare legislation and policy, identify techniques for the management of media during an investigation, conduct a community impact assessment and implement an appropriate strategy, plan and manage investigations in accordance with the investigative model (Core investigative Doctrine) taking into account relevant legislation and national and force policies (including serious sexual offences against adults and firearms discharges) , understand national and force protocols in relation to the investigation of crimes against children and sudden childhood death and plan and manage the post charge investigation procedures.

The aim of this course is to prepare delegates for the role of Detective Inspector. The course will equip delegates with the skills and knowledge to manage investigations within their area of responsibility, manage the initial response to major crime and develop and evaluate strategies to manage investigations.

TARGET AUDIENCE

OVERVIEW

AIM

£2000

COST

Detective Inspector Development Programme15 days

Evidencing Digital Investigations4 days

Officers and police staff who have previously received basic open source research training.

The course is delivered in our bespoke, dedicated classroom. Investigators, analysts and researchers will be taught the principles of how the Internet works including protocols and services. How to record and store online information including hashing and exhibiting to an evidential standard, in accordance with ACPO guidelines and current legislation. At the conclusion of the course the delegates will be able to brief SIOs and present evidence captured inline in court.

To provide delegates with the skills and knowledge to recover onlibne information, including how to record it to an evidential standard.

TARGET AUDIENCE

OVERVIEW

AIM

£250

COST

Delegate Quote:I really liked the practical part of the course. I find it really useful to try things in order to learn them properly.

34

This course is designed for those who will be involved in the investigation/supervision of Honour Based Crime (including Forced Marriage and FGM). This included colleagues from Health and Children’s Social care.

Delegates will be able to refresh their knowledge on the origins of honour, Honour Based Violence (HBV), female mutilation (FM) and female genital mutilation (FGM) and to consider the vulnerability of victims of FM and the isolation they can suffer by family and community pressures. They will learn the guidance and procedures to follow and to become familiar with risk assessment tools and appropriate actions to minimise risk and reflect on multi-agency engagement. There are a number of guest speakers including a worker from Nextlink Bristol who shares her insight into working with victims of HBV and explains the context of an honour based culture, and a lawyer who takes the delegates through legal remedies.

There is also an immersive learning exercise held in the Simulated Operations Suite where the knowledge gained can be applied. The plenary discussions are facilitated by a multi agency panel of professionals.

To provide specialist staff with the knowledge to identify and assess the threat that victims may face and to equip them to take appropriate action and implement protection measures as required.

TARGET AUDIENCE

OVERVIEW

AIM

£500

COST

Honour Based Violence

3 days

35 36

Operational Training

Throughout the module delegates will put their Module 1 camera skills into practice within an Evidence Gatherer (EG) role. New information will be delivered such as role outline, legislation, tactical options, commentaries, capturing evidence and paperwork. By the end of the course delegates will be in a position whereby they can utilise their skills in a live environment.

To equip delegates with the skills and knowledge required to become competent in the role of a Public Order Evidence Gatherer.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Information and Intelligence Gathering in Public Order5 days to support pre read

£750 (this does not include accommodation).

Police officers who have completed a camera competency course and will be required to gather information and intelligence in public order situations.

Annual re-accreditation is available at a cost of £125

Staff that use cameras for information and intelligence gathering.

This module will take the delegate through the basics of how to use a stills camera and a camcorder and also how to operate a body-worn video device. It starts with an introduction to the equipment and then builds on this with various practical exercises in order to reach a basic competency level.

Delegates attending this course have the option of attaining a BTEC Level 3 in Photography.

To equip a delegate with the skills and knowledge for a basic competence in operating a stills camera, camcorder and a body worn video device (if applicable).

TARGET AUDIENCE

OVERVIEW

AIM

Camera Competency

2 days

£400 (this does not include accommodation).

COST

The Operational Training Unit is responsible for all evidence gathering, taser, initial and refresher dog handler training covering general purpose dogs, explosive detection dogs, drug detection dogs and firearm support dogs training. We also offer specialist skills to force operations and develop specialist equipment for the force. The courses provided by the Operational Training Unit are designed to prepare staff for challenging operational duties by providing the opportunity to develop new skills in realistic environments. They are delivered by qualified, experienced and operationally competent trainers. Our courses are either BTEC or College of Policing (formerly NPIA) accredited and delegates have an option to attain BTEC qualifications, assessed and validated by our training staff.

The Firearms Training Unit delivers training content from the National Police Firearms Training Curriculum (NPFTC) and under the conditions of the NPIA Firearms Training Licence. The Unit also delivers specialist training for Rifle, Close Protection, Dynamic Intervention, Flexible Firearms Response, CBRN, Maritime Unit, Tactical Medic and Operational Support Unit Medic.

Avon and Somerset is licensed by the Health and Safety Executive to deliver First Aid training. First Aid at Work (FAAW) and Emergency First Aid at Work (EFAW) courses are delivered by qualified trainers in accordance with ACPO, NPIA and HSE guidelines. Training is also available in the use of defibrillators and dive medicine techniques.

The Driver Training Unit is responsible for delivering all aspects of Driver and Rider training within the force. Our courses all follow the guidelines set out in the College of Policing ‘Driver Training Learning Programme’ and follow the nationally recognised driving levels/authorities, ie Basic, Standard and Advanced. All of our Driver Trainers are qualified ‘Class 1’ Police advanced driver trainers, with several also being Approved Driving Instructors (ADIs) with the Driving Standards agency (DSA). In addition to the 3 driving levels/authorities, we are able to offer additional, ‘optional’ training units, designed for role specific policing tasks’ such as; Initial & Tactical Phase Pursuit driving, the driving of Category C, C1 & D1 vehicles. The Driver Training Unit also offers other training for classroom based course such as Pursuit Tactics Advisors and Controlling Pursuits - aimed at control room staff/supervisors.

We are licensed by the College of Policing (formerly NPIA) to deliver training in Silver and Bronze Public Order Command, Evidence Gathering and Forward Intelligence Teams.

Personal Safety Training, Method of Entry including window entry training is delivered by qualified trainers to national standards.

Please email Chief Inspector Rhys Hughes, Operational Training Manager, or telephone 01275 816292 for further details.

Prior to the course the delegates will be required to complete a pre-course work book which must be signed off by their respective Chief Firearms Instructor. During the course delegates will be assessed in a number of key areas to prove competency in this role. They will be expected to demonstrate an understanding of the conflict management model and apply it to a number of practical exercises, in addition to understanding all relevant tactical firearms skills demonstrating their ability to interact with officers from all ranks.

This qualification will enable the officers to provide tactical advice to all levels of firearms command involved in spontaneous firearms operations.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Initial Firearms Tactical Advisors Course5 days

£950 (this does not include accommodation).

Experienced firearms officers who have a broad knowledge of all firearms skills and tactics.

37 38

Experienced operational firearms officers who are required to command a team of firearms officers engaged in spontaneous and planned firearms operations.

Prior to the course the delegates will be required to complete a pre-course work book which must be signed off by their respective Chief Firearms Instructor. During the course delegates will be assessed in a number of key areas to prove competency in this role. They will be expected to demonstrate a sound understanding of the conflict management model and apply it to a number of practical exercises. They will also be expected to demonstrate their ability to develop an operational plan, brief and command a team of firearms officers whilst carrying out a series of tactical exercises.

This course is suitable for experience authorised firearms officers who perform an operational firearms role.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Operational Firearms Commanders Course (Bronze)5 days

£1,100 (this does not include accommodation).

BTEC in Close Protection

1 day

This course is suitable for serving and recently retired officers who have previously attended a national Police Close Protection course.

Course delegates will be assessed in a number of key areas to prove competency in their Close Protection skills. They will be expected to produce a current CV and portfolio of relevant certificates in order to be awarded accredited prior learning. Delegates will be provided with directed learning and must pass a written multiple choice examination. Upon completion of the course and examination, a portfolio of evidence will be submitted. Once ratified, an application will be made to Edexcel for the BTEC award.

This qualification enables holders to apply to the SIA for the front line Close Protection licence for work in the private sector.

To enable staff who have completed the national Police Close Protection course to gain a professionally recognised qualification in Close Protection.

TARGET AUDIENCE

OVERVIEW

COST

AIM

£175.

Operational Firearms Commanders Course Delegate Quote:This course provided me with the knowledge and skills to be able to command firearms officers during the activation phase of a tactical firearms operation.

By the end of the course the delegate will be in a position whereby they can utilise their skills in a live environment and should be able to carry out their role at a public order event. However, it is recognised that some areas and forces have premises and/or areas within their regions of particular focus for large crowds and protest groups. For example animal testing premises, large city based protests, football stadia, hunt groups etc.

Delegates attending this course have the option of attaining a BTEC Level 3 in Conflict Management.

To equip delegates with the skills and knowledge required to become competent in the role of a Public Order Forward Intelligence Trained officer.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Forward Intelligence Team

4 days

£750 (this does not include accommodation).

Police officers who are specifically required to gather information and intelligence in policing operations and those who perform the role of a Football Spotter.

Annual re-accreditation is available at a cost of £175

This course will train those police drivers and police staff members, already trained at Standard Response level, who hold an appropriate DVLA licence, and are required to drive high performance vehicles operationally.

The focus for advanced police driving is to develop existing competencies and skills to a higher level than that expected in the standard response module.

To develop existing driving skills to a higher level than those of a Standard Response driver and to ensure competence at the higher speeds when responding to incidents whilst using two tone horns and sirens.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Advanced Response (Car)

20 days

£3,000 (this does not include accommodation).

Police officers and police staff, already qualified Standard Response drivers, now required to drive High Performance vehicles operationally.

39 40

Police officers and police staff already Standard Response drivers, who need to drive motor vehicles in excess of the speed limit operationally.

The purpose of Standard Response refresher training is to ensure those skills previously trained are maintained and enhanced to the correct degree.

Emphasis is again placed on safety, achieved by the driver having an increased general awareness of vehicles, as well as the ability to recognise real and potential hazards and to adopt a system of driving that leaves nothing to chance.

To assess, refresh and enhance Standard Response driving skills and to re-qualify as a ‘Standard Response’ driver in line with Section 19 of the Road Safety Act 2006.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Standard Response Refresher (Car)5 days

£750 (this does not include accommodation).

Standard Response (Motorcycle)15 days

Police officers and police staff already ‘basic’ riders, who need to ride motorcycles in excess of the speed limit operationally.

This course will train officers who are police riders holding an appropriate DVLA licence to a recognised higher standard enabling them to respond safely to those incidents which require making use of legal exemptions.

Emphasis is placed on safety, achieved by the rider having an increased general awareness of vehicles, as well as the ability to recognise real and potential hazards and to adopt a system of riding that leaves nothing to chance.

To improve riding skills using the ‘System of Motorcycle Control’ as outlined in the Police Riders handbook ‘Motorcycle Roadcraft’ and to ensure competence in responding safely to incidents whilst using two tone horns and sirens.

TARGET AUDIENCE

OVERVIEW

COST

AIM

£2,250 (this does not include accommodation).

This course will train officers who are police drivers holding an appropriate DVLA licence to a recognised higher standard enabling them to respond safely to those incidents which require making use of legal exemptions.

Emphasis is placed on safety, achieved by the driver having an increased general awareness of vehicles, as well as the ability to recognise real and potential hazards and to adopt a system of driving that leaves nothing to chance.

To improve driving skills using the ‘System of Car Control’ as outlined in the Police Driver’s handbook ‘Roadcraft’ and to ensure competence in responding safely to incidents whilst using two tone horns and sirens.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Standard Response (Car)

15 days

£2,250 (this does not include accommodation).

Police officers and police staff already ‘basic’ drivers, who need to drive motor vehicles in excess of the speed limit operationally.

The purpose is to train delegates who hold the requisite DVLA licence to drive Category D1/C1 vehicles. Training will enable demonstration of the appropriate skill levels needed to take and pass a driving test for this category of vehicle. Training may be delivered to basic, standard or advanced level drivers

(To gain authority to conduct emergency responses in this type of vehicle, delegates will need to possess the skills of a standard/advanced response driver and be aware of the limitations of Category D1/C1 vehicles when travelling at higher speeds).

To train delegates up to the standard required to take and pass the appropriate DSA (Driving Standards Agency) Driving test.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Personnel Carriers (D1) & Medium-sized Vehicles, (C1)5 days

£750 (this does not include accommodation or test fees).

Police officers and police staff required to drive these vehicles operationally.

41 42

Police officers and police staff already Advanced Response riders, who need to drive motorcycles in excess of the speed limit operationally.

This course will ensure those skills previously trained are maintained and enhanced to the correct degree.Emphasis is again placed on safety, achieved by the rider having an increased general awareness of

To assess, refresh and enhance Advanced Response riding skills and for delegates to re-qualify as an Advanced Response rider in line with Section 19 of the Road Safety Act 2006.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Advanced Response Refresher (Motorcycle)10 days

£1,500 (this does not include accommodation).

Advanced Response Refresher (Car)5 days

Police officers and police staff already Advanced Response drivers, who need to drive motor vehicles in excess of the speed limit operationally.

This refresher training is to ensure those skills previously trained are maintained and enhanced to the correct degree.

Emphasis is again placed on safety, achieved by the driver having an increased general awareness of vehicles, as well as the ability to recognise real and potential hazards and to adopt a system of driving that leaves nothing to chance.

To assess, refresh and enhance Advanced Response driving skills and for delegates to re-qualify as an Advanced Response driver in line with Section 19 of the Road Safety Act 2006.

TARGET AUDIENCE

OVERVIEW

COST

AIM

£750 (this does not include accommodation).

The purpose of advanced police motorcycling is to train those police riders and police staff members, already trained at Standard Response level, who hold an appropriate DVLA licence, and are required to ride high performance motorcycles operationally.

The focus for advanced police motorcycling is to develop existing competencies and skills to a higher level than that expected in the standard response module.

To develop existing riding skills to a higher level than those of a Standard Response rider and to ensure competence at the higher speeds when responding to incidents whilst using two tone horns and sirens.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Advanced Response (Motorcycle)15 days

£2,250 (this does not include accommodation).

Police officers and police staff, already qualified Standard Response riders, now required to drive High Performance motorcycles operationally.

43 44

The Introduction to Teaching course ( which leads to the award of Preparing to Teach in the Lifelong Learning Sector at Level 3) is a programme intended for those about to embark on a teaching role or experienced teachers who do not currently hold an externally recognised teaching qualification.

This introductory course is the starting point for delegates planning to teach in the post-16 sector, or undertaking training or instructing as part of the job role. It will help develop a range of practical teaching skills including lesson planning and delivery.The programme itself consists of some pre-course work, combined with a 5 day classroom based course. This will include the opportunity to put teaching skills into practice and receive constructive feedback.Completion of this programme will lead to the achievement of the Preparing to Teach in the Lifelong Learning Sector award at level 3. This is a recognised initial teaching award accredited by Edexcel (the awarding body) and can be used on its own as evidence of teaching skills or as credit towards further teaching qualifications.

To provide an introduction to teaching in the lifelong learning sector whether college, community-based, public or private sector.

TARGET AUDIENCE

OVERVIEW

COST

Teaching Qualifications

AIM

The Learning Support Unit within Corporate Learning and Development is committed to providing support and guidance to deliver teaching within an organisation. We offer a range of initial teaching and assessing programmes that lead to the award of externally accredited qualifications.

Whether you are new to teaching and assessing, will be delivering teaching on an occasional basis or as a full time commitment there will be a programme to suit your needs.

Each of the qualifications offered at the completion of these programmes is assessed to nationally recognised standards and are issued by the appropriate awarding body.

Teacher training courses can be delivered in a variety of ways, ie by attendance on a course, distance-learning or on a modular basis, and the one-week Preparing to Teach in the Lifelong Learning Sector (PTTLs) is proving very popular. Avon and Somerset Constabulary is now able to offer the new Assessment and Quality Assurance Awards which replace the A1, A2 and V1 awards.

We can deliver qualifications very flexibly and tailor them to your needs. Costs are therefore dependent upon mode of delivery.

Please email Vicky Smith, Learning and Support Manager, or telephone 01275 816267 for further details.

Introduction to Teaching(Leading to the Preparing to Teach in the Lifelong Learning Sector Award, Level 3 (PTLLS))

£300 to include course materials and literature.

The teaching in the lifelong learning sector programme is intended to develop delegates’ understanding of the underpinning principles of adult education and to refinepractical teaching skills. The programme includes the modules Planning and Enabling Learning, Principles and Practice of Assessment, Equality and Diversity with the option to complete the Preparing for the Coaching Role module. The modular nature of this qualification, delivered through a series of workshops and directed study enables a flexible approach to the completion of the full certificate which should be achievable within 3 - 4 months.

To enable delegates to gain the knowledge and skills across the standards set by Lifelong Learning UK for the post-16 teaching and training sector.

TARGET AUDIENCE

OVERVIEW

COST

AIM

Approx £500 (does not include assessment costs).

Those keen to refine their teaching skills and develop their understanding of teaching theory. The programme is suitable for those new to the teaching role or experienced teachers who do not currently hold an externally recognised teaching qualification.

NB: Prior to enrolment on this programme delegatesmust have successfully completed the Preparing toTeach in the Lifelong Learning Sector award. In addition, delegates must have access to a teaching or training role in which they will be able to provide evidence of a minimum of 30 hours of teaching or training.

Successful completion of this programme will provide delegates with the basis to apply for Associate Teacher Lifelong Learning and Skills (ATLS) status through the Institute for Learning.

Teaching in the Lifelong Learning Sector (Leading to the Certificate in Teaching in the Lifelong Learning Sector Award, Level 4 (CTLLS))

TARGET AUDIENCE

OVERVIEW

COST

This qualification will be appropriate for those whose role includes the assessment of performance to agreed standards. This would include assessment for qualifications, or those involved in delivering pass or fail courses for example.

The Level 3 certificate in Assessing Vocational Competence consists of 3 modules:

• Understanding the Principles and Practice of Assessment

• Assess Occupational Competence in the Work Environment

• Assess Vocational Skills, Knowledge and Understanding

This qualification is achieved through a flexible programme combining workshops, assessment activities, and the production of a candidate portfolio. It is possible for delegates to undertake the Understanding the Principles and Practice of Assessment unit on its own, or in combination with either of the two units should the full certificate not be appropriate for their needs.

It will also be necessary for delegates to have access to a suitably qualified and occupationally competent assessor in their own work environment to provide mentor support.

Candidates should be occupationally competent in the area in which they intend to assess and should have access to learners/candidates in their own work environment in order to conduct assessments.

To provide delegates with the knowledge and skills to develop or improve competency in undertaking assessments in the workplace and training environments.

Level 3 Certificate in Assessing Vocational Achievement

£300 (does not include assessment costs, course materials and literature.)

AIM

Introduction to Teaching Course Delegate Quote:Perhaps the greatest overall impression on me has been the way the course has been facilitated. Without doubt the approaches have been centred on the learner.

Teaching in the Lifelong Learning Sector Course Delegate Quote:I have found the methods and styles of teaching to be inspirational.

45 46

Cancellation/Transfer Terms and Conditions A substitute delegate can be nominated at any time free of charge. If a substitute delegate cannot attend then the following cancellation terms apply:

More than 42 days - No charge.

Between 28 and 42 days - 20% charge for cancellation, or fixed £50 admin fee for course date transfer if a future date is available.

Between 14 days and 28 days - 40% charge for cancellation, or fixed £50 admin fee for course date transfer if a future date is available.

Less than 14 days - 100% charge for cancellation.

How to book

@

Via our Website:www.avonandsomersetlearningsolutions.org.uk

By e-mailltech@avonandsomerset.police.uk

By phone01275 816573

By postInformation Systems UnitAvon and Somerset ConstabularyPO Box 37Valley RoadPortisheadBristol BS20 8QJ

Course Title

Venue

Time

Course Dates

Course Duration

Number of attendees

See Room/Course Booking Form on page 48.

Avon and Somerset ConstabularyCourse Enquiry Form

47 48

Resources Required Details

Number of People

Date(s) and Time Required

Computer Equipment Yes/No (delete as appropriate)If Yes, please specify number and minimum specification

SoftwarePlease include name and

version number

Name and version number

Internet/Wi-fi Access Yes/No (delete as appropriate)

Printer Yes/No (delete as appropriate)If Yes, please specify mono/colour/duplex

Visual Aids(eg flipchart, OHP, projector

linked to PC, DVD/video player)

Interactive Whiteboard Yes/No (delete as appropriate)

Video Conferencing and/or NCALT Live

Meals/Snacks Required? Yes/No (delete as appropriate)If Yes, please specify number

Accommodation Required? Yes/No (delete as appropriate)If Yes, please specify number of rooms

Date and Time of Arrival

Date and Time of Departure

Delegates with Special Requirements eg dietary

or access. Please give all necessary details

Other facilities

Full Name Rank/No:(If appropriate)

Force/Organisation

Department

Contact Number

Course Title Course Date

Venue Number of Attendees

Room Number of People

Purchase Order No PLEASE BE AWARE CONFIRMATION CANNOT BE GIVEN WITHOUT A PURCHASE ORDER NUMBER

Invoice Details

PLEASE ENSURE YOU ENTER THE FULL NAME AND

ADDRESS OF THE PERSON THE INVOICE SHOULD BE

SENT TO

THIS MUST BE COMPLETED FOR BOOKING TO BE CONFIRMED

The data which you supply will be processed by the Avon and Somerset Constabulary in accordance with the Data Protection Act 1998 and the data protection principles contained in that Act

In making this booking, I agree to the terms and conditions for the hire of facilities from Avon and Somerset Constabulary

Signed ……………………………………………………………. Date …………………………….

Booking Terms and Conditions

1 When you make a confirmed booking, Avon and Somerset will acknowledge this by e-mail.2 Invoices will be issued upon completion of the course and payment should be made within 28 days.3 Cancellations and transfers - these will only be accepted if made in writing and received at least six weeks before the start of the course/room booking. Please see Cancellation/Transfer Terms and Conditions on page 45. 4 Courses - a substitute delegate can be nominated at any time free of charge.

Avon and Somerset ConstabularyRoom/Course Booking Form

Avon and Somerset ConstabularyRoom Enquiry Form

Corporate Learning and Developmentat Avon and Somerset Constabulary

Training School, Police Headquarters, PortisheadBristol BS20 8QJ

Telephone 01275 816573www.avonandsomersetlearningsolutions.org.uk