AT VETERINARY SYSTEMSWe’re here to help

2 3

AT Veterinary Systems has over 20 years experience of developing, installing and supporting veterinary computer and practice management systems for veterinary practices, hospitals, referral centres and universities.

AT Veterinary Systems has a range of products, systems and services that canbe configured to suit your practice andthis includes:

• Spectrum Practice Management System

• Rota Manager

• IRIS Digital Imaging Solution

• Vision Email Server

• VetStation Range of Terminals

All of our products and services are designed to ensure that a practice can reach its full potential.

Completely customer driven, the AT team ensures that practices benefit from seamless hardware and software support on a 24 hour/ seven days a week basis.

Whatever the size or type of your veterinary practice and whatever your needs, please contact us:

By calling - 01359 243400

By emailing - enquiries@vetsystems.com

By visiting - www.vetsystems.com

AT VETERINARY SYSTEMS

AT VETERINARY SYSTEMSWe’re here to help

Powered by reliable servers, the software and equipment are tried and tested and the result is a robust system that won’t fail a busy practice. At the core of Spectrum is the industrial strength AT server. Because of its design, Spectrum can run on just about any type of computer or thin client – Windows, Mac or Linux.

Customer support is 24 hours/ 7 days a week.

Spectrum’s vast amount of features have been designed to streamline every aspect of a veterinary practice. With veterinary practices continously evolving, Spectrum is constantly being developed so that extra modules can be added to the system, which provide beneficial enhancements.

Latest modules include:

• Spectrum Reports - This function enables data analysis of the information held in the system through a series of easy steps. The reports can be used to identify strengths and weaknesses, and make informed decisions about the practice’s marketing, stock, finances and organisation.

• Insurance Claims Manager (ICM) - This addition enables the practice to create, send and track insurance claims easily. ICM reduces the time it takes to process claims by over 50% - saving time and reducing costs.

• Attendance Check - This additional module is a fast and effective way to manage appointment reminders. Automated SMS and email messages can be sent to unlimited clients and simplifies the reminder process.

Spectrum Practice Management System is a modern system that supports every aspect of your practice and actively improves performance, efficiency and team morale.

With a 20-year pedigree, today’s Spectrum is the culmination of a continual development and improvement process, and was designed and developed exclusively for veterinary practices by veterinary professionals.

installation, staff training and ongoing support within each individual practice.

The potentially high return on investment from a Spectrum installation makes it a very effective practice asset.

We can help you whatever the size or type of your veterinary practice, please call 01359 243400, email enquiries@vetsystems.com or visit us at www.vetsystems.com/spectrum

Practices installing Spectrum benefit from:

• Better staff satisfaction and morale

• Improved client service

• Increased profitability through efficient management

• Enhanced practice and client communication

• Improved uptake of services and products

Spectrum is both versatile and flexible and can be configured to cater for all types and sizes of practice, as each system is customised to the practice’s specific requirements.

Spectrum is provided as a complete service. The in-house team of engineers, programmers, business development managers and customer support staff take responsibility for the design, customisation,

4 5

Prac

tice

Man

agem

ent

Syst

ems

Spectrum Practice Management System

Rota Manager offers an easy way to manage staff rotas

With recruitment research advocating the importance of effective rota systems as a key factor in employee motivation, ensuring that you have an efficient method of scheduling working hours is more important than ever.

Rota Manager offers an effective and easy-to-use solution for those wanting to produce customised staff rotas.

Key benefits include: • Improves efficiency in staff management:

Rota Manager software makes it easier to plan, design and manage rotas.

• Reduces production time of staff rotas: Rota Manager can reduce production time by several hours per month.

• Increases rota accuracy and prevents time clashes: The rota management software automatically checks for time clashes as each rota is produced with both text and graphical warnings.

• Boosts staff morale as rotas are fairer and more flexible: Flexible working and incorporating staff preferences can be a positive motivator.

• Improves access as rotas are available from any/ all screens: Networked systems allow users to view rotas directly from their desktop.

• Reduces paper consumption owing to electronic access and easy publishing: With Rota Manager software, rotas can

be exported to PDF files and e-mailed or published on an intranet.

• Easy access to information: Checking for days off, holidays taken, shifts worked and contracted hours is easily done with Rota Manager software.

Rota Manager is available in single or multi-user network configurations. Users can access the software from PC, Mac or Linux desktops anywhere on their local network. It is provided pre-installed, configured and ready to use.

For more information please call 01359 243400, email enquiries@vetsystems.com or visit us at www.rotamanager.com

“A recent survey found that one of the main reasons for leaving a job is a wish for better hours or an improved rota.” *

Rota Manager also allows you to:

• Factor in issues such as UK and EU requirements and legislation.

• Concurrently manage a number of rotas (e.g. for nurses, vets and practice staff) and ensure that they all correspond to each other.

• React quickly to staff requests while maintaining a high quality of service for clients.

* RIG Recruitment. 2010

6

Rota

M

anag

emen

tSo

ftw

are

7

Rota Manager

8 9

Iris Digital Imaging Solution

For many veterinary practices, digital imaging and data storage can make a valuable difference to the way things are run.

Iris is a multi-user and multi-screen imaging solution and goes beyond many traditional PACS (Picture Archiving and Communications Systems).

The system enables users to archive, access, view, process, manipulate, review and communicate DICOMs and other digital media, as well as entire DICOM studies

(constituting multiple files) from terminals on the computer network.

Advantages to going digital are:

Increased space: images don’t need to be stored on film or printed out, but can be saved on the computer system.

Reduced time: staff will no longer need to actively search for films and spend time filing them.

X-rays are also quicker to produce with digital equipment and both digital and computed radiography is faster than the traditional method.

Reduced costs: upgrading traditional X-ray equipment for digital equipment eliminates the need for films, chemicals and processor maintenance.

For more information please call 01359 243400, email enquiries@vetsystems.com or visit us at www.vetsystems.com/iris

“Investing in digital equipment and systems not only future-proofs your practice, but can also maintain and expand your client base with the simple assurance that the practice is providing the best and most up-to-date service.”

Key features include:

• The ability to store DICOM files together with clinical and patient records as well as text notes, lab reports, forms, photos and images.

• The potential to show clients results, scans, and display an animal’s progress direct from the consulting room.

• Bespoke configuration allowing swift data transfer throughout the network, whether calling up or saving digital information and other records.

• The capability to work alongside or in conjunction with your existing practice management system.

• Robust imaging software with advanced rendering and multi-modal options.

Dig

ital

Imag

ing

10 11

Adva

nced

Term

inal

s

VetStation Terminals

Choosing the right hardware is as important as selecting the correct software; both need to be trustworthy, efficient and intuitive.

Benefits of the VetStations

• Internet Security: VetStations have a greater immunity to Internet viruses and other cyber nasties when compared with PC solutions.

• High Performance and Reliability

• Attractive, Compact and Quiet: the terminals have diminutive proportions and an enviably sleek exterior – it’s perfect for the modern reception desk or consult room. Unlike many other computers they operate in near silence.

• Pre-loaded with software: to make life as easy as possible for staff, the VetStation comes ready and preloaded with powerful software. Customised Menus: the VetStation menu appears in the bottom left hand corner (denoted by the AT logo) and is a straightforward ‘point and click’ system.

• Controlled Program Access: access to programs not suited for use in the veterinary practice (e.g. music and games) are removed from the VetStation – one less issue to be concerned about.

• A Fully Supported Solution: VetStations can be configured and updated easily by AT. In addition, as with all solutions from AT, users have access to customer support 24/7.

For more information please call 01359 243400, email enquiries@vetsystems.com or visit us at www.

vetsystems.comVetStation terminals are a user-friendly and highly functional solution for practices that want high performance and reliability.

12 13

Emai

lSo

lutio

ns

Vision Email Server

Many practices have long enjoyed the benefits of email and it has revolutionised the way we work. Access to instant, paperless communication, which can reach audiences anywhere and at any time, has proved to be an invaluable business tool.

Vision Email Server is a highly functional email system that works with your existing practice network and can be up and running within hours of installation.

Now you can ensure that all emails sent from the practice are consistent and professional looking. Every member of the practice

can have their own business email address which means staff can send emails that all link to the practice’s own domain name, i.e., practicemanager@mypractice.co.uk.

Vision Email Server works with several email client programs including Outlook, Apple Mail and Thunderbird, so you can continue using familiar programs.

Data storage limits will also never be an issue for your practice as even entry-level systems come with 160GB of storage – making it possible to store literally thousands of emails.

Vision Email Server is a complete email solution for the whole practice that’s easy to set up, use and administer - creating standardised and professional emails has never been so simple.

If you would like more information about Vision Email Server, please call 01359 243400, email enquiriesvetsystems.com or visit us at www.vetsystems.com/vision

Why is a professional email solution so important?

With technology now a key part of so many people’s lives, clients now have much higher expectations when it comes to the use of the Internet. Using practice email addresses on a dedicated practice network arguably looks more professional and portrays an appropriate practice image.

With a suitable practice mail set-up, all email records will remain the property of the practice – meaning that important information and emails are not lost.

Features such as filtering of spam and email virus scanning ensure your emails are protected and your inbox is not overwhelmed with junk messages.

Professional looking emails can be used as an invaluable marketing tool and multiple emails in the form of reminders and e-news are a key component of any communications campaign.

Effective email solutions allow any user to manage their emails, whatever the breadth of their technical knowledge.

Benefits of Vision Email Server:

• Quick and efficient

• Automated spam filtering

• Convenient and unobtrusive

• Accessible from home, the practice, branch surgeries, or on the road

• Messages are automatically backed up

• Lower carbon footprint

Vision has optional synchronisation with mobile phones, laptops or home computers that will enable you to send, receive and compose emails from wherever you are.

No technical knowledge is required and Vision ensures every aspect of email management and administration is straightforward. New staff joining the team can be set up within minutes; new users can also easily be added to receive group emails.

14 15

Net

wor

kSe

curit

y

Vision Sentinel Security

Securing the practice’s computer network is of paramount importance. Infected computers lower performance and productivity. Dealing with an infection in a practice network can also be costly, time-consuming and frustrating. In addition to utilising antivirus software, AT implements further safeguards for practices with Vision Sentinel Security, its managed gateway to the Internet. Vision Sentinel Security is a multifaceted network security solution, which includes a dynamic firewall and other advanced features to protect your

practice’s entire LAN (Local Area Network). It offers monitored and updated protection against viruses and a myriad of other security threats.

Features of Vision Sentinel Security:

• Provides remote monitoring and an automatic alert mechanism, working in a similar way to a traditional burglar alarm.

• DMZ (demilitarised zone), which is rather like a virtual holding and quarantine area that exists between the practice’s LAN (Local Area Network) and the Internet.

• Pre-installed and dynamic firewall, which is maintained and updated remotely by the AT team.

• Pre-loaded anti-virus software.

• Unique ID and password system.

• Vulnerability checks and verifications carried out remotely by AT’s team.

As well as delivering network and data security, the Vision Sentinel solution also enables you to:

• Centrally manage who has access to the Internet and when.

• Safely connect to the practice’s network remotely via a VPN (Virtual Private Network) so you can work from home or anywhere with an Internet connection and all data transmissions are encrypted.

• Securely link all branch surgeries and the main practice.

Key Benefits of Sentinel:

• Secures Practice Network

• Cost Effective

• Protects Client Records

• Access From Anywhere

• Controls Internet Access

For more information please call 01359 243400, email enquiries@vetsystems.com or visit us at www.vetsystems.com/vision

16 17

Busi

ness

Serv

ers

Vision Business Server

The Vision Business Server is a modern solution for the storage of files, user folders and other practice data. Through this central server, it’s quick and easy to carry out automated backups and workstation management.

Importantly, Vision’s Business Server is also available as a Personal Cloud Computing Solution. This means it can be configured to be available anywhere via the Internet.

This can revolutionise the way staff work, whilst retaining data security.

It also has the below key elements:

Compatible with Existing PMSVision Business Server works alongside existing systems you have in place. It provides a range of enhanced and additional facilities to support practice staff and improve the service to clients.

Ideal for Multi-site PracticesVision can be accessed from anywhere on the practice network – at the main practice, branch surgeries, at home or even on your iPhone.

User GroupsSetting up different user groups – for administrative purposes – is effortless; the system can easily be tailored to recognise ‘vets’, ‘nurses’ or ‘reception staff’ as separate groups.

Central Data ManagementAll practice data – including protocols, procedures, staff handbooks and so on – can be stored and managed centrally.

Central Printer ManagementShared printers are set up on the central server for ease of use and administration.

Mobile DesktopsOwing to the fact that it runs on a central server, it’s possible for any member of the practice team to bring up his or her own Vision desktop at any terminal on the practice’s network. It offers an efficient and workable way of ‘hot desking’ and is ideal for vets on the move.

The Vision Business Server can be supplied as a combined system complete with Vision Email Server and Vision Sentinel Security.

The Vision System can be tailored to suit a practice’s specific needs and there are also some additional features that can be run through it:

• Text messaging - send texts to colleagues and clients direct from the keyboard.

• SMS & Multi Mail - send a text or email to a number of clients in one go e.g. for a vaccination reminder.

• Instant messaging - for immediate contact with colleagues at other branches, for example.

• Network Cameras - be in more than one place at once and increase practice security.

• Secure remote access - to your own PC or Mac from home.

• Support staff remotely - view a member of your team’s workstation and help them resolve a problem without having to be in the same room, or even the same building.

• Shared fax service – faxes can be sent and received from any allowed workstation.

For more information about the Vision System please call 01359 243400, email enquiries@vetsystems.com or visit us at www.vetsystems.com/vision

Web

and

Smar

tpho

neTe

chno

logy

1918

Web and Smartphone Technology

”Welcome to the future of technology”

With technology constantly advancing, practices need to ensure that they are keeping up-to-date with the latest trends and satisfying the growing needs of clients.

These days it’s not just about having a mobile - it’s about being mobile. Accessibility and convenience are key factors when it comes to meeting client expectations and iPhone/iPad applications ensure that users have everything they need at their fingertips.

An innovative iPhone application can elevate a

practice to bigger, faster and farther reaching levels and the potential for tapping into new clients is immense. It is a cost effective marketing tool which firmly puts you in touch with your relevant audience.

Apps have quickly become ‘portable web sites’ and they provide businesses with visibility that extends beyond the Internet and literally into your clients’ pockets and bags.

Vision Technology is the future

Vision Technology design, develop and implement professional iPhone and iPad applications as well as web and android applications.

We have developed various veterinary apps for both the iPhone and iPad with more in development. The apps are not only successful with clients, Apple has featured the apps on the ‘what’s hot’ section under medical and on the New & Noteworthy section.

Key benefits of iPhone/iPad apps:

• Instant Service

• Easy to use

• Increases revenue

• Enhances the client experience

• Cost effective marketing

• Allows the mobilisation of your practice

Any company that develops iPhone and iPad applications is required to have an Apple licence and be a member of iOS. This is so all custom built apps adhere to User Interface Standards and Development Standards as defined by Apple.

Vision Technology is a licensed member of the iOS Development Program and all applications built meet the standards and requirements as set by Apple. The experienced and skilled developers are

committed in continuously meeting and exceeding the expectations of the clients and the apps are designed to enhance the user experience, engage with your clients and build up your mobile brand.

By working closely with you in the development stage, we can ensure that the final product is one that both you and your clients want and need.

So if you are looking for innovative and functional apps, Vision Technology can help. For more information, please call 01359 243400, email enquiries@vetsystems.com or visit us at www.vetsystems.com/vision

AT Veterinary SystemsElmtree Business ParkElmswellBury St EdmundsSuffolkIP30 9HR

T: 01359 243400E: enquiries@vetsystems.comwww.vetsystems.com