Created by Chris Thompson - IT Manager, SBT

Asterisk Voicemail Services

An Open Source Solution that rival’s the competition in reliability and feature sets

at a fraction of the cost…

Created by Chris Thompson - IT Manager, SBT

Product Selection

Asterisk Business Edition is a mature product with roots from the popular Open Source product “Asterisk”.

Provides a cost effective alternative to a costly closed source application.

Business Edition Release of Asterisk is regression tested to ensure stability.

In house expertise, coupled with 24/7 support services from Digium ™ Inc., assures maximum up-time.

Created by Chris Thompson - IT Manager, SBT

Purpose

This product is intended as a drop in replacement for an existing Cisco Unity™ Voicemail Solution

Savings by 50% or more on licensing and maintenance renewals

Identical in terms of services offered by Cisco Unity ™.

Features such as “Web Access” are unique to the Asterisk based solution.

Created by Chris Thompson - IT Manager, SBT

Feature Comparison

Feature: Cisco Unity 4.x Asterisk Business Edition

Store and Retrieve Voicemail Messages

Included Included

Voicemail to Email Delivery (messages sent as an attached .wav file)

May Require third party product if not in an

Exchange Environment

Included

Message Waiting Indication Included * Included *

Web Access to manage voicemail box

Not Available Included

Redundancy and Failover Included Included

* Message Waiting Indication confirmed with VoIP phones. Testing underway to determine MWI support with Legacy PBX and Centrex Services.

Created by Chris Thompson - IT Manager, SBT

Integration

Diagram by Will Espinoza

Asterisk Primary Server

SBTCM2Cisco Call Manager

Cisco Voice Gateway Router

H323 Trunk

SIP Trunk

SIP Trunk

PSTNPRI (Multiples)

Cisco IP Phone Cluster

Asterisk Secondary Server

CSACM2Cisco Call Manager

Cisco Voice GatewayRouter

H323 Trunk

SIP Trunk

SIP Trunk

PSTNPRI (Multiples)

Cisco IP Phone Cluster

IAX Trunk

CSACM1Cisco Call Manager

SBTCM1Cisco Call Manager

Created by Chris Thompson - IT Manager, SBT

Application

Asterisk VoiceMail Menu:1 Old Messages

3 Advanced options

1 Send reply2 Call back3 Envelope4 Outgoing call5 Leave message* Return to main menu

4 Play previous message5 Repeat current message6 Play next message7 Delete current message8 Forward message to another mailbox9 Save message in a folder* Help; during msg playback: Rewind# Exit; during msg playback: Fastforward

2 Change folders3 Advanced options0 Mailbox options

1 Record your unavailable message 2 Record your busy message 3 Record your name 4 Change your password * Return to the main menu

* Help

# Exit

Created by Chris Thompson - IT Manager, SBT

Web Access to Voicemail Box

Web Access Login

Created by Chris Thompson - IT Manager, SBT

Web Access to Voicemail Box

Web Voicemail Access

Message List

Message Controls

Message Playback on Computer

Folder Selection

Created by Chris Thompson - IT Manager, SBT

Demonstration

On-site Demonstration available:

Created by Chris Thompson - IT Manager, SBT

Thank You for Attending