ARIZONA PETROLEUM MARKETERS ASSOCIATION scheduling. You can teach an old dog new tricks when they...

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  • FALL 2015



    P.O. Box 44536 Phoenix, AZ 85064

    Workplace Safety Requires Communication 4 Can An Old Marketer Learn New Tricks? 5 Iconic “We Card” Program 20th Anniversary 6

    Stage II Decommissioning Brief 8 APMA PAC First Year Successes 10 2015 APMA Annual Conference Preview 13 PMAA Sets Out to Prove Why #FuelMatters 15

  • 2 FALL 2015



    David Armstrong ...........Ballard Spahr Bill Aust ...... Biltmore Bank of Arizona Michelle Bloom ........Western Refining Alan Calvert ........................Calvert Oil Vallie Dodge ..............Knight Family Companies Apryl Erekson .....Cochise Companies Shawn Frate .................... Jackson OIl

    Ron Gilley ................... Circle K Stores Steve Hallum .................... Hallum Inc. Bill Havard .......Wells Fargo Insurance Steve Kornman .....................SC Fuels Troy Little ................. Quik Mart Stores Jess Miller .............Diamond Trucking Jami Moore .....HollyFrontier Companies

    President Jason Davis Arizona Fuel Distributors

    Vice President Cameron Trejo Trejo Oil Company

    Second Vice President Bill Champlin Retired

    Immediate Past President Lenora Nelson Bennett Oil

    Treasurer Dave Alexander Caljet

    PMAA Director Warren Lueth Senergy Petroleum


    Cochise Companies ............................16

    HollyFrontier Companies .....................12

    PMMIC Insurance ..................................2

    Western Refining ...................................6

    APMA’S PURPOSES APMA’s primary purpose is to protect and advance its members’ legislative and regula- tory interests in Arizona and Washington, D.C. APMA’s secondary purpose is to provide mem- bers with business and social functions. These include an annual conference, workshops, sem- inars and industry speakers. APMA holds two golf tournaments – one benefitting the APMA Scholarship Foundation and the other in con- junction with the annual conference. In addition, APMA holds monthly membership meetings as well as various association committee meet- ings. APMA is a member of the Petroleum Mar- keters Association of America.

    To advertise, contact the APMA Fuel Monitor Committee at

    Articles and other contributions to this publication are the sole opinion of the author or contributor and are not to be interpreted as the work or opinion of the APMA. Indeed, APMA provides no warranty or representation concerning the accuracy of articles or other contributions to this publication and hereby expressly disclaims the same.

    Arizona Petroleum Marketers Association P.O. Box 44536 • Phoenix, AZ 85064

    PH: 602.330.6762 • FAX: 602.391.2817 E-mail: APMA Fuel Monitor

    is published by Cereus Graphics 2950-2 East Broadway Rd., Phoenix, AZ 85040

    APMA’S OBJECTIVES • Encourage members to be actively engaged

    in association activities and legislative grass- roots efforts

    • Provide resources for education, training and the exchange of ideas

    • Encourage members to maintain high busi- ness ethics and a positive image for the in- dustry

    • Advise and educate membership to enable them to run their businesses effectively and profitably

    APMA Board of Directors

    APMA Executive Committee

    New Member Spotlight 9

    APMA PAC First Year Successes 10

    Upcoming Events 10

    APMA Honors Scholarship Winners 12

    APMA 2015 Annual Conference & Golf Outing Preview 13

    APMA 2015 Media Kit 14

    PMAA Sets Out to Prove Why #FuelMatters 15

    Letter from the President and Executive Director 4

    Workplace Safety Requires Communication 4

    Can An Old Marketer Learn New Tricks? 5

    Iconic “We Card” Program 20th Anniversary 6

    Stage II Decommissioning Brief 8

    Cover photo: Sunset over the Phoenix Mountain Preserve.

  • The end of the Arizona summer does not really feel like fall with triple digit temperatures, so it is hard to believe that fall is upon us. But here it is – going back to school, pushing for year end goals and impatiently awaiting cooler temperatures.

    The fall of 2015 is an especially important time for Arizona petroleum marketers with several important programs on the ho- rizon.

    December 31, 2015 is the deadline for station owners and operators (o/os) to submit to Weights and Measures their alter- nate decommissioning plans. If you don’t remember what the new rules on Stage II vapor recovery decommissioning mean for your business, check out the brief on page 8.

    Another important item scheduled for the end of the year, the new Underground Storage Tank program begins in full on Janu- ary 1, 2016. All corrective action costs starting January 1 must be preapproved by ADEQ in order to be eligible for reimbursement under the new program.

    In addition, starting in January, UST o/os may submit claims for previously time barred remediation costs. ADEQ Waste Pro- grams Director Laura Malone encouraged all o/os with suspected time barred claims to schedule a time to meet with the Depart- ment to review the site’s history before submitting claims.

    The APMA Annual Conference and Golf Tournament is just around the corner. Hopefully, you have already made your plans

    to sponsor and attend our 2015 event at the Omni Tucson Na- tional Resort! You can find a preview of conference events and speakers on page 13. You can expect some new activities and valuable educational presentations. See you September 27-29 in Tucson!

    After the conference, we will be back to our “usual” luncheon schedule at the Phoenix Country Club, with meetings October 20 and November 17. Be sure to join APMA at our Holiday Luncheon on Tuesday, December 8 at the Phoenix Country Club. This event is always laid back fun and features delicious holiday fare.

    Hope to see you often this fall.

    Best regards,

    Jason Davis Amanda Gray

    FALL 20154

    Joint Message from the President and Executive Director

    Workplace Safety Requires Communication

    Tod L. Dennis Association Coordinator

    CopperPoint Mutual Insurance Company

    The exchange of information among people is the backbone of any business, but effective communication becomes even more important when it comes to employee safety.

    If workers are unaware of proper fall protection, how to han- dle machinery or the correct use of personal protective equip- ment (PPE), they may be at risk of an injury or illness. For many employers, effective safety communication may be the difference between receiving a workers compensation claim and having a safe workforce.

    Improving safety training and communication is part of the U.S. Occupational Safety and HealthAdministration (OSHA) mis- sion through its Courses, Materials and Resources page.

    Despite the importance of good communications, many em- ployers struggle. These five tips may help:

    1. Create clear expectations – One of the biggest challenges to communication is the lack of clarity. Workers may not under- stand what is expected of them and may believe certain tasks have higher priority than others. When employees lack knowl- edge, they are working blind. Supervisors may want to ensure they communicate what needs to be achieved; how to reach the goal; and who is involved in accomplishing the outcome.

    2. Provide context – In safety training, workers may be pre- sented with pie graphs and charts covered in statistics, measure- ments and data, but they may never receive information regard- ing the context, making the training ineffective. While providing measurements or charts, make sure employees understand the context to avoid misinterpretation.

    3. Use workplace culture – Com- munication may be a common ele- ment in the company culture, but the workplace environment also may de- ter the spread of credible information. One approach is to learn and use how the workforce communicates natu- rally. Employers may want to create structures such as email or company meetings, to reinforce communica- tion.

    4. Make it personal – While it may be difficult to create a personal rela- tionship with each worker, supervisors may want to reach out and try to establish a personal connection. Often workers may not feel supported by management, so by getting to know their em- ployees, supervisors may discern what motivates them and what creates a more loyal workforce.

    5. Get face to face – Send- ing information through email or posting it on a bulletin board may not be the best ways to communi- cate. Not all employees may have email or check their Inbox often, and many workers will walk past bulletin boards without reading what is posted.

    Jason Davis President

    Amanda Gray Executive Director


    When’s the last time you learned something new specifi- cally for your business that made you say “Wow!” If you are over 50, and can recall a recent time, congratulations! You are in the Amazing Opportunity portion of the industry. If it’s been awhile, you may be overdue and in the Death Spiral without even know- ing it. Ouch. Maybe you are only in the “I stopped learning a long

    time ago” danger zone. So what’s the difference between Amazing Opportu-

    nity and Death Spiral? It’s your ow