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Transcript of Agile india leading managing-following - keynote v5 for sharing
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leading - Following – ManagingYou can help your group thrive
Isabel Evans fbcs citp
www.isabelevans.uk
Namaste, Agile India
Be happy - do good - leave the world a better place than you found itIsabel Evans
How can we thrive?• It is hard sometimes…
– to be in a team, to lead or to follow – to manage people and projects
• Other people are hard to understand– they seem to behave and think differently to us
• Sometimes – we feel treated badly– people get in our space and interfere– we feel rejected by others– we feel used – and helpless
what can we do about it?
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leadership case study: Mike
“…Mike … was low-rankingBy judicious use of (…noise directed…) toward his superiors, he bluffed his way to the alpha position…
For sometime after this Mike seemed unsure of himself and seized every opportunity to display vigorously as though to impress any males nearby;
often too he attacked females for no obvious reason as he was tense…”
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leaders, Managers, Followers:We are animals, often in teams
We work in teams. Teams that have goals, that work together to solve problems, that sometimes squabble and make up. How people in the group behave depends on the styles of leadership, management and followership adopted in the group, and on each of our individual behaviours.
Pictures of animals – solitary and in groups
Be happy - do good - leave the world a better place than you found itIsabel Evans
Orcas – apex predator hunters
• Alpha female leads
• Roles and experiences
• Hunting emotion – joy
• Teamwork
• Leader
• Manager
• Followers
• Team members can play and make mistakes
Be happy - do good - leave the world a better place than you found itIsabel Evans
Wolves – predator hunters
• Don’t have such ease…• Hunting emotion – desperation• Super focused exertion • Will eat mice in winter• Teamwork• Leader• Manager• Followers • No place for mistakes – succeed or die• A lone wolf is a sick wolf
Be happy - do good - leave the world a better place than you found itIsabel Evans
Chimpanzees – opportunistic hunters• Sometimes coordinated, sometime they just grab
a chance…• For large prey (e.g. baboons) will request help
from others• Hunting emotion – excitement• Teamwork (sometimes)• Leader• Manager• Followers and roles…• Fight your way up the hierarchy…• But only with the help of allies…
Be happy - do good - leave the world a better place than you found itIsabel Evans
Parasites and symbionts
• No Teamwork?
• No Leader?
• No Manager?
• No Followers?
• Uneasy alliances?
• Unconscious “cooperation”?
Be happy - do good - leave the world a better place than you found itIsabel Evans
Some parasites are quite attractive – but still make hard work for their team…
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leaders, Managers, Followers:We interact in different ways…
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leadership Quadrants
Feelers
Feelers
MuddlersThinkers
Engagers
Rel
atio
nal
Rationalhttp://leadership.org.au/resources/leadership-models-tools/
Be happy - do good - leave the world a better place than you found itIsabel Evans
Follower Types
Pragmatics
The Alienated
Yes-People
level of critical thinkingpassive
active
Star Followers
Sheep
After Kelley
Be happy - do good - leave the world a better place than you found itIsabel Evans
Sheep: passive, require external motivation, lack commitment and require constant supervision
Yes-People: committed to the leader and the goal / task / leader / team. Conform, do not question decisions or actions, defend their leader
The Pragmatics: not trail-blazers; will not stand behind controversial or unique ideas; vote with
majority; stay in the background
Alienated: negative, attempt to stall or bring the group down, constantly questioning, view themselves as the rightful leader, critical of the leader and fellow group members
Star Followers: positive, active, and independent thinkers, will not blindly accept the decisions or actions; Can succeed without the presence of a leader.
Kelley
Be happy - do good - leave the world a better place than you found itIsabel Evans
Effective star followership
Self management
Commitment
Competence Courage
Star followership
Kelley
Be happy - do good - leave the world a better place than you found itIsabel Evans
Effective star leadership …. the same!
Self management
Commitment
Competence Courage
Star leadership
Be happy - do good - leave the world a better place than you found itIsabel Evans
from Australian Leadership Foundation
Be happy - do good - leave the world a better place than you found itIsabel Evans
Controlling Leader:what type of followers?
LHigh AuthorityLow Autonomy
High Work OutputLow Time InputNo EngagementMeaningful work?
Which followers can work easily in this environment?
Be happy - do good - leave the world a better place than you found itIsabel Evans
Guiding Leader:what type of followers?
Medium AuthorityMedium Autonomy
L
Decreased Work OutputIncreased Time InputIncreased EngagementMeaningful work?
Which followers can work easily in this environment?
Be happy - do good - leave the world a better place than you found itIsabel Evans
Collaborating Leader:what type of followers?
Low AuthorityHigh Autonomy
L
Lower Work OutputHigher Time InputBetter EngagementMeaningful work?
Which followers can work easily in this environment?
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leaders, Managers, Followers:We are animals of habit & territory…
Be happy - do good - leave the world a better place than you found itIsabel Evans
Is your office a cage? - Managing territory -
Personal space
Home range
Territory
Flight distance Alert distance
Continually panicky
Continually alerted Can retreat
Pathological behaviour
Able to roam
Hyperagressive CoexistAlerted
After Ellis
Be happy - do good - leave the world a better place than you found itIsabel Evans
Safety and danger- home range and new territory -
Pathological behaviour
Able to roamKnown territory
Fearful or fearless exploration of new
territory?
Start support, coaching, mentoring – team and individual
Pathological behaviour
Able to roamKnown territory
Fearful or fearless exploration of new
territory?
Start support, coaching, mentoring – team and individual
Ellis
Be happy - do good - leave the world a better place than you found itIsabel Evans
Water voles and other small rodents
http://link.springer.com/article/10.1007/s10071-010-0338-5
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leaders, Managers, Followers:We are animals who can reason & learn
Be happy - do good - leave the world a better place than you found itIsabel Evans
Mentoring and Coaching
Driven by mentee
listen
Mentor 1 to 1
Driven by coach
tell
Coach groups
Be happy - do good - leave the world a better place than you found itIsabel Evans
Changing styles through coaching
Direction
Guidance
Supporting
Listening
Engaging
Be happy - do good - leave the world a better place than you found itIsabel Evans
Influence, Habits and Triggers
Cue Reward
RoutineNew
routine
The Power of Habit: Why we do what we do and how to change By Charles DuhiggTrickster Makes This World By Lewis Hyde
Healthier reward
Identify the routineExperiment with rewardsIsolate the cueHave a plan
New cue
Disrupt your habit
Be happy - do good - leave the world a better place than you found itIsabel Evans
Coaching: “Say this mantra and be compassionate to yourself, first”
Be happy - do good - leave the world a better place than you found itIsabel Evans
Mentoring: “What is your purpose?”
Be Happy - Do GoodLeave the world a better place
than I found it
Be happy - do good - leave the world a better place than you found itIsabel Evans
In order to thrive…• Remember, we are animals, often in teams
– Leaders, managers and followers
• We interact in different ways…– Different people - different leadership styles– Different people - different followership styles
• We are animals of habit & territory…– Respect other people’s habits & territory
• We are animals who can reason & learn– You can change yourself (mentoring, coaching)– You can influence others (mentoring, coaching)– Be(a)ware of parasites– You can be happy, you can do good – Leave the world a better place than you found it
Be happy - do good - leave the world a better place than you found itIsabel Evans
Leading - Following – ManagingYou can help your group thrive
Isabel Evans fbcs citp
www.isabelevans.uk
Namaste, Agile India,Thank you for listening
Be happy - do good - leave the world a better place than you found itIsabel Evans
References
• https://en.wikipedia.org/wiki/List_of_solitary_animals
• http://www.lucidity.org.uk/animal/
• BBC wildlife documentaries e.g. Frozen Planet
• Jane Goodall: The Chimpanzees of Gombe
• Hegel: http://bit.ly/2aHszAH
• Catherine Hezser: http://bit.ly/2a83sTo
• Berne: Games people play
• Abe Wagner: The transactional manager
• Warren Bennis: On Becoming a Leader http://bit.ly/K2hcAH quoted in http://www.buzzle.com/articles/autocratic-leadership-style.html
• http://bit.ly/2bn4OxL
• http://bit.ly/1JnwcUd
• Leadership Styles diagram from Australian Leadership Foundation tweeted by Sharon Robson
• https://en.wikipedia.org/wiki/Followership
• Ellis: Animal behaviour and its implications
• Raes & Evans Workshop: Leave me alone, I’m hiding from my team
• Thomas: Workshop: Becoming a Programme Test Manager (www.badgerscroft.com)
• Evans: Achieving Software Quality Through Teamwork
• http://link.springer.com/article/10.1007/s10071-010-0338-5: Decision making at a crossroad: why to go straight ahead, retrace a path, or turn sideways? Miller, M. & Eilam, D. Anim Cogn (2011) 14: 11. doi:10.1007/s10071-010-0338-5
• Charles Duhigg: The Power of Habit Why we do what we do and how to change
• Lewis Hyde: Trickster makes this world
• Harty: Bridging the Gap Between Testers and Developers EuroSTAR 2004
• http://www.forbes.com/sites/lizryan/2016/06/25/ten-policies-youll-find-in-every-toxic-workplace/#a2dce16618e6
• Australian Leadership Foundation Leadership Styles matrix, tweeted by Sharon Robson
• Raes & Evans “Leave me alone! I’m hiding from my team!”