Jobs without Frontiers: the Potential of the Single European Labour Market
Active sustainable jobs in an innovative labour organisatie - en
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Transcript of Active sustainable jobs in an innovative labour organisatie - en
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 1 23/04/2013
Low strain
jobs
A stress risks
High
Low
Low
High
High strain
jobs
Active jobs
Passive jobs
Demands on the job
Reg
ula
tio
n c
apac
ity
(au
ton
om
y –
free
do
m t
o d
eal w
ith
)
B learning opportunities & motivation
ACTIVE – SUSTAINABLE JOBS
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 2 23/04/2013
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 3 23/04/2013
The choices in the work organisation determine ‘workable’ jobs:
How tasks & responsibilities are allocated to jobs Which demands are put on these jobs (job
requirements) Which resources are available to deal with these
demands (regulation capacities) = the quality of work ‘Workable’ jobs: stress, well-being, learning
opportunities, work-family balance
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 4 23/04/2013
Complete jobs: productive, preparative & supportive
Diversified tasks: complexity, on the long & short term perspective
Autonomy: ability to solve job demands – ‘regulation capacity’
Organising tasks: take decisions & solve problems
Information: receive info on the results & the entire organisation.
= This change must be carried out by people themselves in a participative way = their issue = learning process
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel
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Executive
tasks
Preparative tasks
Productive
tasks
Organising
tasks
Supportive
tasks
A COMPLETE ROLE /
JOB
5
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 6 23/04/2013
A question of necessity, because of changing environmental constraints: a strategy for survival: ◦ Increasingly diverse and high customer demands.
◦ Increasing competition by globalisation.
◦ Labour shortage: difficult to attract people and keep them (motivated people with good abilities).
◦ Demographic challenges – ageing population:
problems of knowledge transfer
decreasing adaptability to new tasks & risk
◦ Inter-cultural issues: diversity management
Create new job opportunities – entrepreneurship.
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 7 23/04/2013
Marketing innovation: in order to support the demand for products & services
New products and services: introduction in new of existing markets
New technology: e.g. informatics, machines
New work organisation: linked to introduce new products and processes: e.g. organisational structure, content of jobs, mutual
cooperation and work methods
Work organisation: to achieve ‘good ‘innovation performance’: New technology on its own is not sufficient to remain ‘competitive’.
Personnel policy (performance, career, recruitment, availability, motivation, commitment, participation, recognition, etc.) is essential.
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel
8 23/04/2013
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 9
23/04/2013
Is this organisation open for change?
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 10
23/04/2013
Changes will be needed in the fields:
Human Resources: competence management, career development & transitions
Reorganisation - redesign of the processes
Corporate culture: ◦ Change the ‘mindset’ of workforce
◦ Create ‘Learning’ organisation
◦ Broaden social dialogue
Legal framework: mobility, flexibility, …
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 11 23/04/2013
Creation of self-directed work teams: groups of professionals share the responsibility for a whole task = increase the resource to deal with the job demands… ◦ Plan & regulate
◦ Monitor the progress of the task
◦ Solve day-to-day problems
◦ Improve the process
Involve redesign of the primary processes towards flow production: ◦ from input to output, customer orientated -
◦ from ‘regulations’ towards objective-orientation
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel
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The choices in the work organisation determine ‘workable’ jobs:
How tasks & responsibilities are allocated to jobs
Which demands are put on these jobs (job requirements)
Which resources are available to deal with these demands (regulation capacities)
= the quality of work
‘Workable’ jobs: stress, well-being, learning opportunities, work-family balance
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 13 23/04/2013
departement
manager
team-
leader team-
leader team-
leader
team team
HRM
team team team team
?
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 14 23/04/2013
The focus is on grouping tasks from the viewpoint of customer groups or market areas (instead of ‘functional’ organisation)
Create flows that – as mini-companies – are ‘self-reliant’ in taking care of their own activities: self-directed teams
Preparative, supportive & regulatory tasks (staff) are directly & integrated linked to their respective ‘productive’ tasks (supplying to the customer) ◦ Staff can focus on innovation of processes, products & services
◦ Jobs will acquire different features: qualifications, etc.
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 15 23/04/2013
Customer 1
Customer 3
Customer 2
customer 1
customer 2
customer 3
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 16
23/04/2013 16
INPUT OUTCOME TRANSFORMATION
systeemgrens
Eisen: efficiency, effectiviteit, tijd, geld, kwaliteit, etc.
actors
perspective environment
requirements: efficiency, effectiveness,
time, resources, quality, sustainability, etc.
customers
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 17 23/04/2013
Each organisational unit or ‘flow’ can concentrate on the relevant group of customers, products, services. ◦ Lead times can be reduced
◦ The various flows can take their own market rhythm
◦ Direct contact with customers: entrepreneurship.
The primary process becomes more important.
The management’ role: far more creating, promoting, monitoring, horizontal harmonisation & decision-making
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 18 23/04/2013
management
Management of staff Business unit leaders
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 19 23/04/2013
management
Management of staff
Self-directed
teams
Business unit leaders
Project-orientated
improvements • strategic centres
• knowledge centres
• innovation
process
INTEGRATION
of staff
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel
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Ideal organisation
concern corporate
staff
(business-) unit team
Service
centres
Operational unit:
Departments
& decentralised staff
Self-directed
teams
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 21 23/04/2013
Pe
op
le:
HR
cu
ltu
re
str
uctu
re
syste
ms
leadership & focus on primary process
mission, vision, strategy, objectives
Organisational performance
develo
p desig
n
Complete approach: (re)design,,develop,,
improve continuously and focus on integration
21
innovation
attractiveness
performance
results
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 22 23/04/2013
Reduction of organisational complexity by streamlining the primary process: ◦ Grouping together activities in the customer order flow
◦ Form organisational units
Increasing local regulation capacity via self-management
Integrated management by decentralised, co-operative ‘enterprises’.
Horizontal co-ordination & decision-making
Active & Sustainable Jobs in a new innovative work organization - Dirk Ameel 23 23/04/2013
A self-managing team is the smallest organisational unit.
Leadership roles fulfilled by various professionals
Working units guided on the basis of jointly agreed performance standards
A minimum of procedures, drawn up by the P&MS involved themselves.
Information provision supports the self-regulation capacity.