6 Reasons Why You Should Have an Office Manager
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Transcript of 6 Reasons Why You Should Have an Office Manager
6 Reasons Why You
Should Have an Office
Manager
There is usually a point in your business where you realize that you
can't do everything yourself.Stop doing things you hate!
You can keep on working on lawns as part of the team, but should you?
Eventually you realize that it is time to hire someone to help do jobs more
efficiently than you.
One of the first employees you
hire should be an office manager.
More reasons to hire an office assistant.
1) Your time is too valuable to the business's overall success
You should be spending most of your time on things that bring income into the company, such as sales callsand arranging marketing.
See what happened to Jonathan before he hired an office manager.
If you don’t delegate tasks so you have time to focus on high ROI tasks, you will never
achieve your goals.
2) An office manager will keep the daily office operations working efficiently
A good office manager should handle:
• Paying bills
• Invoicing
• Customer complaints and customer service
• Personnel matters
• Office equipment and supplies
• Equipment repair and supplies
Choose this employee carefully as the right person will become your
right-hand, making sure that everything outside of the field
runs smoothly.
3) An office manager enforces company employment policies
Your office manager should make sure you don’t have to worry about:
• Whether you have to pay unemployment to a person no longer with you
• Does an employee have enoughvacation time
• Did an employee take too many sick days
• Or most other HR tasks
A good office manager will create an employee manual if you don't already have one and be
there to answer questions and enforce the rules.
4) Office managers boost employee morale!
Having an office manager gives employees someone else to go to
when there are problems.
Employees are happier when their concerns are answered
quickly.
The office manager can make decisions
and solve many problems so they don't have to be escalated to you.
5) Office managers will make yourclients happier
An office manager will immediately begin to make your office more efficient and more professional.
Having phone calls answered promptly, messages taken, and calls returned with
answersmakes for satisfied
customers.
This will help solve the top reason why lawn care companies fail to grow to their fullest potential!
6) They will help grow your paycheck
The office manager is responsible for making sure that money out (bills) and money in (invoices andpayments) are handled accurately on a daily basis.
They should also be in charge of calling overdue customers to find out if there is a problem, as well as keeping the checking
account ledger current.
These reasons are why an office manager iscritical—to free up your time from working on
non-billable tasks so you can work on those things that will grow the business.
Service Autopilot offers software specific to the lawn care industry to free up even more of your
time. Take the virtual tour today!