46 • January 2015 • Cleaner Times | IWA

ALTERNATIVE MEDIA

Jun. ’14 Weighing the Benefits and Risks of Alternative Media

ARTICLE INDEX

Jan. ‘14 2013 Cleaner Times|IWA Article Index

APPLICATIONS

Apr. ’14 Unique Cleaning Jobs: Always Memorable, Extra- ordinary, and Exhilarating Apr. ’14 What a Mess: Cleaning Water Towers

BUSINESS

Feb. ‘14 Overcoming the Obstacles: The Costs of Doing Business Jul. ’14 Accountability & Respect: Equal Partners in a Positive Work Environment Jul. ’14 Employment Practices Liability Insurance Is the Newest Kid on the Block Aug. ’14 Setting Up Your First Office

Sep. ’14 The Joys and Rewards of Small Business Ownership Oct. ’14 Breaking Bad Habits is Healthy for Your Business Nov. ’14 Outstanding Customer Service: It Begins and Ends with Engagement Nov. ’14 Tips for Wise Decision Making Dec. ’14 Which Structure Is Best for My Business, Part I

BUYER’S GUIDE

Jan. ‘14 Manufacturers and Suppliers Listings Jan. ‘14 Manufacturers and Sup- pliers Category Listings

CETA

Feb. ’14 Why Your Company Needs to be a Member of CETA Mar. ’14 CETA’s PowerClean 2014 Set for a Boost Apr. ’14 It’s Time to Apply for the CETA Education Founda- tion Scholarships May ’14 In Memoriam: Honoring the Sacrifice of America’s Military Veterans Jun. ’14 Building a Successful Small Business

Jul. ’14 Opportunities Are Where You Find Them Aug. ’14 The Value of Monitoring Cash Flow Sep. ’14 Trust: A Two-Way Street in Manufacturer and Distributor Relationships Oct. ’14 One Show to Bring Them All Together: CETA’s Annual Convention Oct. ’14 Meet the 2014 CETA Scholarship Winners Oct. ’14 The Times They Are a’ Changing Oct. ’14 Welcome to Orlando Nov. ’14 Establishing a Personal Relationship with Regulators Dec. ’14 2015 Outlook: Optimism Matters…Period

COMMUNITY

Oct. ’14 Building Community Is about Engagement

DISASTERS

May ’14 Responding to Natural Disasters: Prepare, Help, Learn, and Do

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48 • January 2015 • Cleaner Times | IWA

ENVIRONMENTAL

Mar. ’14 Pollution-Related Challenges: Sharing in Good Outcomes Requires Sharing in Responsibility

FINANCIAL

Feb. ’14 A Taxing Guessing Time Mar. ’14 The Hidden Costs of Overlooked Payroll Taxes Apr. ’14 Fast Track…and Tax Audits That Ain’t May ’14 Save and Profit from Disaster Jun. ’14 Newer New Rules for Repair Costs Jul. ’14 Tax Penalties for Not Working Enough Aug. ’14 Extremely Affordable Worker Magnets Oct. ’14 Rewards for Owning the Building Nov. ’14 Debt as a Business Tool Dec. ’14 New Rules to Impact the Lease/Buy Decision

MARKETING YOURSERVICE BUSINESS

Feb. ’14 Chapter Eight: The Marketing Plan, Part II

Mar. ’14 Chapter Nine: Managing Your Sales Leads and Utilizing Consultative Sales Apr. ’14 Chapter Ten: Excellent Customer Service May ’14 Chapter Eleven: Reaching the Residential Market Jun. ’14 Chapter Twelve: Commer- cial, Industrial, and Gov- ernment Business Markets Jul. ’14 Chapter Thirteen: Tying Your Marketing Plan All Together

POWER WASHER’S GUIDEBOOK

Feb. ’14 Bridge Washing: There Is No Typical Job Mar. ’14 Cleaning Shopping Centers Apr. ’14 Off-Road, Construction Equipment Cleanup: Start Where It’s Dirtiest May ’14 Kitchen Exhaust Cleaning Jun. ’14 Cleaning Manufacturing Facilities Aug. ’14 Airport Applications Aug. ’14 Cleaning in the Grain Belt: Grain Elevators and Silos Sep. ’14 Cleaning Zoos and Animal Enclosures Nov. ’14 Agricultural Equipment Nov. ’14 Paint and Coatings Removal Dec. ’14 Proper Cleaning Procedures for Trains and Mass Transit

PROFILES

Feb. ’14 Ken Carroll: An Industry Pioneer and Leader for WJTA–IMCA Feb. ’14 It’s the People: The Keys to Mi-T-M’s Success Mar. ’14 Bozeman Distributors: A Family Business Putting Customers First Apr. ’14 The Chappells and the Purswells: Winners of the 2013 CETA Lifetime Achievement Award May ’14 Whisper Wash: An American Manufacturer with a Worldwide Reach Jun. ’14 Accomplishing Excellence Across the Globe and at Home: Curtis Braber Leads BE and CETA to Great Heights Jul. ’14 Etowah Chemical Sales and Service: Providing High-Quality Products and Great Customer Service Aug. ’14 It’s All About Satisfied Customers at High PSI Ltd. Aug. ’14 Steamericas: Providing Environmentally-Friendly Cleaning Equipment Across the Americas Aug. ’14 Dirt Killer Pressure Washers: Skilled Employees Take the Lead

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Sep. ’14 Three Generations of Ingenuity at Eldred Environmental Sep. ’14 All Jetting Technologies: Providing Economical Alternatives to the Mobile Water Jetting Industry Nov. ’14 Propulse, a Schieffer Co: Leading the Way with Innovation and Dedication Dec. ’14 Taking Care of Their Customers: Northern Pump & Compression

PWNA

Oct. ’14 Back to the Future with the PWNA Convention/ Fall Technical Seminar in Orlando, FL

REFERENCE FILE

Feb. ‘14 Pipe Sizing Chart for Natural Gas & Burner Orifices for Natural Gas Mar. ’14 Pipe Sizing Charts for Propane Gas May ’14 Burner Orifices for Propane Gas Jun. ’14 Vaporization Rate of Liquid Propane & Vapor Pressure of Liquid Propane Oct. ’14 Heating Relationships Nov. ’14 Approximate Voltage Drop for Various Extension Cord Gauges, Lengths, and Amps Dec. ’14 NEMA Enclosure Ratings

REGULATIONS

Jul. ’14 Worth the Effort: Work- ing Together to Resolve Government Restrictions and Regulations Sep. ’14 Stay Involved: Working with Regulatory Agencies

SAFETY

Feb. ’14 Safety Standards for Pressure Washers: Past, Present, and Future

Mar. ’14 Safety Standards for Pressure Washers: Past, Present, and Future Part II Jul. ’14 Heat-Related Illnesses & First Aid Sep. ’14 The ABCs of Hearing Protection, Part I Oct. ’14 The ABCs of Hearing Protection, Part II

SERVICE TECHNICIAN TRAINING

Feb. ’14 Electricity for Service- people, Pt. 21: Electric Circuits Mar. ’14 Electricity for Service- people, Pt. 22: Electric Circuits, Continued; Con- tactor Latching Circuits Apr. ’14 Electricity for Service- people, Pt. 23: More on Latching Circuits May ’14 Electricity for Service- people, Pt. 24: Trouble- shooting

Jun. ’14 Electricity for Service- people, Pt. 25: More Troubleshooting Sep. ’14 Scratching the Surface: Identifying, Maximizing Productivity, and Training Service Technicians

TECHNOLOGY

Jul. ’14 Utilizing a Mapping Program: Saving Time and Money

THE HISTORY OFPRESSURE WASHING

Mar. ’14 Part One: A New Era of Pres- sure Washing Technology Apr. ’14 Part Two: Gas Engines & New Accessories May ’14 Part Three: All Wound Up: Coils and Other Parts, Repair, and Distribution Innovations

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Jun. ’14 Part Four: The Pressure Washing Industry Goes ‘Eco-Friendly’ Jul. ’14 Part Five: The Eco-Friendly Advance Aug. ’14 Part Six: Pressure Washers for the DIY Market Sep. ’14 Part Seven: Merge: Growing Together How Consolidation Is Changing our Industry Oct. ’14 Part Eight: Industry Collaboration Strength in Numbers Nov. ’14 Part Nine: Industry Collaboration—Three Key Organizations Dec. ’14 Part Ten: Advanced Tech- nologies = Expanding Markets

THE LAW ADVISOR

Apr. ’14 To Ask or Not to Ask: Job Interview Questions May ’14 You’re Fired: Issues to Consider When Termi- nating an Employee Jul. ’14 Paid Sick Leave: Make Sure You are Familiar with Your City Code Dec. ’14 Corporate Community Involvement: Potential Legal Risks

WJTA–IMCA UPDATE

Feb. ’14 WJTA–IMCA Announces New Strategic Plan Mar. ’14 WJTA–IMCA Announces Officers, Board of Directors Apr. ’14 2014 WJTA–IMCA Expo Preliminary Schedule Jul. ’14 Registration Is Now Open for the 2014 WJTA–IMCA Expo Aug. ’14 Hydroblasting Automa- tion, Safety, and Education Featured at the 2014 WJTA– IMCA Expo Oct. ’14 Come Jazz it Up with WJTA– IMCA in New Orleans Dec. ’14 WJTA–IMCA Conference & Expo in Pictures CT