Levels of Communication

Zhie

Before we proceed, its good to share with you statements that will inspire, will energize and will paint smile to your lips…

You can never change the past

Nor control the future

But you can change the mood of the day

By touching one’s PRIVATE ORGAN…

The HEART…

• Intrapersonal Communication

• Interpersonal Communication

•Small Group Communication

•Public Communication

•Group Presentation

•Mass Communication

Intrapersonal Communication

• A kind of communication that occurs within us

• It involves thoughts, feelings and the way we look at ourselves

• It is self-centered

• You are the only sender-receiver

• The message is made up of thoughts and feelings

• The channel is the brain, which processes what you think

Elements of Intrapersonal Communication

• Internal Stimuli – nerve impulses received by the brain as a result of the psychological and physiological state of the body

• External Stimuli – received from sources other than communication• Overt stimuli – transmitted to one of the sensory organs of the

body

- received during communication at the conscious level

• Covert stimuli – external stimuli received by the individual at the subconscious level

• Reception – process wherein the stimulus is received by the body

- It takes place within the 5 senses of the body

- the stimuli received by the body are converted into nerve impulses before they are transmitted to the brain

Interpersonal Communication

• Refers to communication between two persons

• Also known as dyadic communication

Types of Interpersonal Communication

1. Phatic Communication – refers to communicating with others to ensure mutual well being

-includes everyday exchanges such is “hi, hello”

2. Conversation – an informal talk between individuals. A form of social entertainment

3. Dialogue – gives clear meaning to the two parties involved in spite of some obstacles

4. Interview – considered as a special form of dyadic communication that requires questions and answers

Types of Interview

• Press interview

• Performance appraisal interview

• Counselling interview

• Grievance interview

• Correction interview

• Sale interview

• Exit interview

• Job interview

Small Group Communication

• Also known as informal discussion

• Beebe and Masterson define it as “face-to-face-communication among a small group of people who share a common purpose or goal, feel a sense of belonging to a group, and exert influence upon one another

Characteristics of SGC

• The topic of discussion is usually general knowledge

• Participants are usually not required to prepare for the discussion

• The exchange of ideas leads to a plan of action or decision

Types of Small Group Communication• Idea-Generation Group – exists solely to generate ideas.

The process used is brainstorming . The members are informed about the topic

• Personal Growth Group – aims to help others cope with particular problems or change certain aspects of one’s personality or behaviour• Encounter Group – tries to facilitate personal growth and ability to

deal effectively with other people

• Assertiveness Group – aims to increase the willingness of its members to act more aggressively for their rights in a variety of situations

• Conscious Raising Group – helps people cope with the problems of the society

Public Communication

• “an art of oral communication with specific purposes open to the knowledge of all or most of the people”

• Elements of Public Communication• Art

• Oral

• Communication

Purposes of Public Communication

• To entertain

• To inform

• To persuade

• To convince

• To actuate

Skills of an Effective Public Speaker

• Sincerity

• Knowledge

• Organization

• Listening

• Confidence

• Language

• Nonverbal communication

• Goal setting

Group Presentation

• Also known as formal group discussion

• Presented before an audience

• Topic is specific and determined by the needs or interest of the audience

• Each participant is required to make a research on the topic and have facts on hand

• A chairperson leads the discussion

• Exchange of ideas and information is designed to inform the audience

Formats for Group Presentation• Symposium – a group of 4-6 speakers present prepared

speeches on a chosen topic in prearranged order

• Panel Discussion – consists of 3-7 authoritative speakers carrying on a purposeful discussion on a specific topic for the benefit of the audience (panel members are experts or well informed people who share their points of view about a common question)

• Forum – a public discussion that involves full audience participation

• Colloquium – involves a panel of experts who are questioned by a panel of inquisitors

• Round Table – consists of 4-6 members which aims to promote equality of feelings, to maximize participation of all members, and to ensure as much spontaneity as possible

Mass Communication

• Involves messages through print or electronic media

• Message is intended for masses of individuals

• Audience is relatively large, heterogeneous, and unknown to the source