2021 SALARY GUIDE - Ajilon/media/AdeccoGroup/Brands/Ajilon...Recruiting Coordinator $39,195 $100,524...
Transcript of 2021 SALARY GUIDE - Ajilon/media/AdeccoGroup/Brands/Ajilon...Recruiting Coordinator $39,195 $100,524...
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2021 SALARY GUIDENATIONAL
AVERAGE BASE SALARY BY EXPERIENCE LEVELBASE SALARY
10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
ORGANIZATIONAL SUPPORT
Administrative Assistant $24,048 $63,331 $46,246 $34,693 $45,241 $59,761
Administrative Assistant, Bilingual $25,093 $71,379 $49,631 $36,180 $48,248 $60,766
Administrative Assistant, Sr. $29,274 $77,280 $52,887 $35,384 $54,817 $73,389
Administrative Services Supervisor $33,471 $95,732 $68,364 $39,742 $58,306 $83,439
Administrative Services Manager $50,258 $179,959 $70,390 $52,284 $70,358 $96,970
Business Operations Specialist $44,244 $132,748 $56,304 $46,254 $65,341 $82,434
Sr. Business Operations Specialist $49,261 $146,384 $68,654 $54,278 $73,373 $97,517
Business Operations Manager $52,284 $271,937 $74,378 $58,338 $75,423 $103,539
Director of Business Operations $70,358 $251,355 $110,590 $78,414 $100,524 $148,796
Vice President of Business Operations $87,258 $301,524 $142,831 $95,491 $135,707 $211,058
Contracts Administration Clerk $24,128 $71,379 $49,301 $41,334 $48,240 $61,530
Contracts Administration Manager $50,266 $175,971 $108,564 $59,343 $113,613 $154,794
Data Entry Clerk $21,684 $44,019 $30,648 $26,138 $32,289 $39,404
Sr. Data Entry Clerk $23,002 $64,344 $33,374 $32,248 $42,355 $52,268
Executive Assistant $38,198 $89,469 $60,324 $45,241 $61,313 $82,418
Sr. Executive Assistant $42,218 $95,523 $63,339 $48,103 $52,284 $88,464
C-Level (C-Suite) Executive Assistant $48,256 $99,109 $67,713 $52,276 $60,316 $93,007
Facilities Manager $41,205 $150,758 $83,463 $45,241 $74,410 $96,488
Facilities Director $50,258 $165,938 $104,576 $56,304 $99,543 $131,655
Director of Global Facilities $80,448 $192,043 $125,665 $88,874 $98,522 $175,867
File Clerk $19,867 $43,923 $29,274 $25,093 $30,279 $39,404
Front Desk Clerk $16,731 $55,444 $25,937 $30,681 $33,525 $50,137
Front Desk Manager $20,912 $77,691 $38,077 $34,379 $51,142 $72,328
Office Administrator $26,460 $86,438 $42,226 $31,179 $50,033 $57,285
Office Manager $35,561 $88,496 $57,301 $38,190 $68,203 $77,401
Presentation Specialist $33,181 $146,384 $65,341 $49,253 $61,329 $75,391
Project Coordinator $37,683 $117,472 $54,326 $40,851 $57,341 $77,883
Project Manager $50,306 $187,935 $81,461 $56,336 $75,391 $111,587
Director of Project Management $88,947 $191,022 $130,690 $90,474 $126,686 $159,650
Receptionist $20,912 $50,274 $36,180 $29,073 $27,183 $45,233
Workplace Services $26,138 $62,318 $36,204 $30,994 $35,561 $38,198
10TH PERCENTILE
90TH PERCENTILE AVERAGE
LOW EXPERIENCE
MEDIUM EXPERIENCE
HIGH EXPERIENCE
Only 10% of the national workforce—across all industries and company sizes—is paid below this figure.
Only 10% of the national workforce—across all industries and company sizes—is paid above this figure.
Only 50% of the national workforce —across all industries and company sizes—is paid in proximity to this figure.
The average base salary for the national workforce with 0-2 years of experience.
The average base salary for the national workforce with 3-10 years of experience.
The average base salary for the national workforce with more than 10 years of experience.
AVERAGE BASE SALARY BY EXPERIENCE LEVEL*BASE SALARY
*In some cases, Directors and Managers are classified into the same occupation category, which can cause overlap in compensation estimates. Directors’ experience levels are based on experience of 6 years and above. “Low” experience used 6-8 years of experience; “Medium” experience used 9-12 years of experience, and “High” experience used 13+ years of experience.
HOW TO READ OUR DATA
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
CUSTOMER CARE
Account Manager $40,208 $176,068 $63,363 $46,278 $65,357 $93,521
Call Center Representative $23,002 $48,264 $31,364 $25,623 $35,304 $45,241
Sr. Call Center Representative $25,093 $73,389 $34,660 $28,228 $44,236 $59,681
Call Center Supervisor $30,536 $85,473 $47,251 $34,194 $50,194 $75,391
Call Center Manager $35,561 $99,503 $60,324 $45,241 $72,368 $92,484
Customer Success Specialist $25,093 $72,786 $46,238 $36,188 $42,596 $62,334
Sr. Customer Success Specialist $35,738 $99,157 $54,294 $48,248 $67,351 $85,441
Customer Success Manager $49,374 $117,119 $77,401 $58,620 $72,368 $99,278
Director of Customer Success $65,341 $251,355 $105,573 $85,940 $90,490 $135,675
Inside Sales Representative $27,441 $100,524 $42,218 $32,168 $42,218 $65,333
Telemarketer $16,731 $59,504 $31,967 $22,842 $35,987 $49,092
Sr. Telemarketer $22,134 $65,502 $36,228 $26,186 $44,276 $55,315
Customer Service Representative $22,472 $52,284 $33,181 $26,138 $37,330 $46,069
Sr. Customer Service Representative $25,093 $60,324 $36,196 $30,158 $36,566 $56,304
Customer Service Supervisor $23,002 $82,595 $42,218 $42,210 $59,303 $75,761
Customer Service Manager $34,178 $111,603 $52,284 $63,361 $88,456 $104,625
MARKETING
Marketing Coordinator $30,174 $67,391 $48,256 $36,204 $48,264 $60,308
Marketing Specialist $40,192 $92,500 $53,281 $43,223 $52,308 $72,408
Sr. Marketing Specialist $42,234 $108,122 $57,341 $49,153 $61,345 $79,403
Marketing Manager $53,273 $155,357 $84,460 $56,328 $78,414 $113,613
Marketing Director $77,433 $207,054 $190,974 $80,448 $110,759 $178,174
Vice President of Marketing $90,482 $313,616 $119,667 $96,504 $184,960 $222,193
Sales Assistant $28,266 $54,817 $41,092 $33,462 $41,092 $52,228
Sales Manager $52,284 $277,597 $72,408 $58,298 $93,481 $121,621
Sales Director $70,358 $301,524 $115,607 $88,480 $128,664 $183,963
Chief Marketing Officer $110,558 $402,121 $236,231 $125,673 $209,048 $356,855
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
HUMAN RESOURCES
Benefits Administrator $38,214 $163,317 $54,278 $43,231 $54,310 $72,384
Sr. Benefits Administrator $46,246 $193,458 $71,379 $52,308 $91,962 $92,460
Benefits Specialist $39,742 $93,505 $56,304 $42,998 $54,278 $75,383
Sr. Benefits Specialist $42,226 $100,524 $66,949 $48,843 $65,333 $85,473
Benefits Supervisor $40,224 $100,395 $72,867 $49,711 $55,629 $95,491
Benefits Manager $50,258 $201,056 $82,466 $56,304 $92,484 $110,558
Benefits Director $80,456 $230,000 $128,696 $90,490 $105,541 $172,916
Compensation Analyst $50,258 $95,499 $70,358 $53,289 $65,341 $81,413
Sr. Compensation Analyst $55,782 $107,551 $85,674 $65,333 $71,122 $96,729
Compensation Supervisor $40,224 $98,530 $72,368 $54,294 $72,384 $89,469
Compensation Manager $75,817 $201,048 $120,648 $85,465 $95,499 $149,769
Compensation Director $85,465 $201,048 $156,812 $112,576 $160,792 $185,772
Director of Talent Acquisition $80,456 $209,161 $112,592 $84,967 $118,598 $157,833
Employee Relations Specialist $40,208 $123,197 $62,849 $46,286 $68,372 $87,459
HRIS Analyst $52,324 $146,376 $66,788 $60,091 $79,934 $87,893
Human Resources Assistant $28,148 $67,351 $43,239 $33,181 $43,424 $58,314
Human Resources Coordinator $34,194 $104,576 $48,256 $45,241 $52,268 $68,364
Human Resources Generalist $52,276 $114,988 $63,114 $58,306 $62,310 $77,361
Sr. Human Resources Generalist $55,291 $201,056 $72,384 $62,334 $74,651 $89,477
Human Resources Supervisor $40,224 $100,524 $82,836 $54,294 $72,376 $95,491
Human Resources Business Partner $58,330 $180,988 $82,466 $66,869 $95,507 $122,120
Sr. Human Resources Business Partner $70,390 $201,056 $96,536 $75,431 $98,530 $141,753
Human Resources Manager $50,258 $201,056 $82,836 $56,288 $87,467 $107,559
Human Resources Director $70,350 $226,141 $110,606 $78,438 $95,507 $156,780
Vice President of Human Resources $90,490 $313,616 $175,931 $115,599 $165,873 $276,471
Sr. Vice President of Human Resources $94,478 $362,001 $213,116 $124,644 $185,957 $299,578
Chief Human Resources Officer $98,739 $396,983 $251,266 $149,287 $236,167 $387,962
Manager of Diversity and Inclusion $49,253 $163,823 $110,558 $54,326 $88,448 $127,744
Onboarding Coordinator $30,158 $79,106 $46,238 $35,561 $45,241 $61,313
Onboarding Specialist $32,184 $92,484 $48,264 $38,214 $56,465 $64,328
Vice President of Training and Development $82,434 $301,524 $122,618 $92,484 $130,690 $172,868
Payroll Specialist $31,364 $64,344 $45,241 $37,201 $40,224 $56,296
Recruiter $38,198 $104,576 $56,706 $48,264 $56,304 $85,441
Sr. Recruiter $50,258 $120,656 $74,378 $60,324 $70,358 $99,551
Executive Recruiter $44,984 $125,046 $67,343 $60,324 $65,341 $111,611
Recruiting Coordinator $39,195 $100,524 $54,696 $43,078 $56,401 $73,164
Recruiting Manager $70,358 $223,697 $82,418 $82,466 $87,467 $114,594
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
HEALTHCARE: HEALTH INSURANCE/PAYOR
Insurance Claims Analyst $31,541 $90,490 $43,826 $36,196 $48,248 $61,916
Insurance Claims Examiner $33,181 $90,482 $52,268 $39,203 $55,275 $74,394
Sr. Insurance Claims Examiner $38,198 $90,490 $57,285 $45,241 $62,318 $78,406
Insurance Claims Manager $35,561 $166,565 $72,384 $58,306 $78,406 $126,654
Insurance Claims Director $37,683 $180,908 $89,172 $62,334 $98,498 $165,841
Insurance Claims Processing Clerk $25,093 $52,284 $33,551 $28,349 $34,500 $38,898
Sr. Insurance Claims Processing Clerk $28,220 $60,316 $35,762 $35,472 $35,553 $52,742
Insurance Claims Supervisor $35,561 $114,192 $62,318 $48,248 $55,179 $97,509
Insurance Pre-Certification Clerk $29,354 $58,555 $41,832 $34,194 $41,832 $51,255
Insurance Verification Specialist $29,097 $83,672 $50,274 $36,188 $47,701 $69,369
Member Services Representative $23,115 $55,275 $34,500 $31,203 $33,414 $42,596
Sr. Member Services Representative $26,878 $65,341 $38,737 $34,379 $45,732 $59,303
Member Services Manager $40,256 $175,971 $76,404 $44,244 $85,473 $99,519
Member Services Director $57,333 $186,005 $86,470 $69,843 $86,438 $132,684
HEALTHCARE: HIM/PROVIDER
Health Information Supervisor $29,274 $146,754 $99,278 $68,348 $99,117 $127,957
Health Information Manager $84,452 $251,346 $115,591 $93,513 $110,558 $138,730
Health Information Director $85,465 $326,223 $132,676 $96,528 $120,648 $152,840
Medical Records Clerk $23,002 $62,334 $36,317 $28,228 $34,379 $55,581
Medical Records Administrator $30,833 $80,456 $47,750 $39,742 $43,215 $68,348
Medical Records Coding Technician $28,052 $64,344 $48,747 $33,471 $47,701 $58,917
Medical Records Coding Manager $29,643 $93,288 $72,376 $63,781 $71,982 $86,213
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
HEALTHCARE: PATIENT ACCESS/PROVIDER
Patient Accounts Supervisor $35,561 $116,636 $72,360 $42,218 $56,288 $63,339
Patient Access Manager $42,234 $102,566 $63,138 $53,281 $69,522 $93,481
Patient Access Director $68,364 $180,988 $105,541 $78,398 $95,523 $114,594
Patient Appointment Scheduler $25,093 $85,441 $42,218 $32,763 $46,238 $67,343
Patient Registrar $26,138 $51,118 $35,561 $29,274 $32,409 $48,626
Scheduling Manager $32,409 $115,832 $52,284 $36,204 $55,291 $108,548
Manager of Central Scheduling $30,970 $118,590 $62,334 $35,304 $57,229 $110,011
HEALTHCARE: PHYSICIAN OFFICE/PROVIDER
Medical Administrative Assistant $24,417 $67,359 $44,244 $31,662 $33,181 $61,771
Medical Executive Assistant $38,198 $89,493 $58,298 $43,730 $56,288 $83,423
Medical Secretary/Receptionist $24,374 $55,613 $34,784 $27,183 $31,364 $49,631
Office Manager $34,500 $86,438 $52,276 $40,224 $46,013 $72,360
Patient Financial Counselor $27,183 $56,304 $38,697 $34,283 $41,591 $50,740
Practice Administrator $38,713 $100,524 $62,318 $46,013 $54,375 $82,418
Practice Administrator II $49,269 $196,031 $72,376 $70,607 $88,488 $94,486
Practice Manager $52,316 $180,988 $74,386 $65,341 $84,444 $100,524
Unit Secretary $25,093 $58,555 $38,198 $28,148 $35,561 $48,264
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
HEALTHCARE: REVENUE CYCLE/PROVIDER
Clinical Outcomes Analyst $45,341 $131,711 $62,387 $54,889 $69,393 $84,460
Sr. Clinical Outcomes Analyst $51,247 $161,317 $86,438 $62,326 $80,448 $94,502
Credentialed Medical Coder $33,471 $72,416 $48,264 $41,285 $45,241 $56,288
Insurance Follow-Up Specialist $30,158 $85,473 $37,507 $33,173 $41,832 $46,238
Medical Bill Reviewer $29,137 $59,311 $40,216 $33,462 $36,196 $54,286
Medical Biller $27,022 $57,309 $38,214 $30,158 $33,471 $52,726
Medical Billing Manager $27,183 $88,705 $49,020 $38,399 $51,641 $72,384
Medical Cash Applications Specialist $28,228 $93,513 $68,830 $46,439 $66,837 $84,187
Medical Coding Manager $31,364 $79,491 $53,128 $39,742 $42,218 $70,366
Medical Collections Representative $25,093 $76,308 $42,596 $30,158 $38,206 $64,328
Medical Collections Manager $26,138 $104,705 $48,385 $38,399 $62,278 $94,936
Medical Credentialing Specialist $60,324 $171,855 $73,397 $65,341 $79,491 $90,490
Medical Customer Service Representative $23,002 $63,323 $39,211 $33,165 $41,414 $53,273
Medical Payment Poster $29,065 $50,194 $37,330 $31,364 $35,561 $42,676
Patient Accounts Representative $27,183 $56,288 $36,590 $31,364 $34,500 $48,706
Patient Accounts Supervisor $35,561 $105,581 $72,384 $48,256 $75,391 $96,488
Payment Recovery Specialist $26,130 $93,457 $48,618 $43,207 $54,624 $78,398
Referral Specialist $26,138 $90,474 $46,616 $30,158 $34,178 $72,376
Reimbursement Specialist $32,168 $73,188 $48,103 $40,224 $54,294 $66,475
Revenue Cycle Manager $48,288 $276,560 $72,384 $54,294 $78,398 $100,540
Director of Revenue Cycle $62,342 $301,524 $96,488 $74,418 $120,648 $135,699
Self-Pay Collections Specialist $29,065 $69,450 $37,651 $32,956 $35,561 $57,293
Director of Patient Financial Services $68,364 $296,628 $87,451 $76,396 $104,568 $146,762
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
SUPPLY CHAIN & LOGISTICS/OPERATIONS
Business Analyst $56,304 $146,384 $71,982 $61,321 $85,473 $84,042
Business Technology Analyst $65,341 $146,384 $82,442 $73,397 $88,496 $95,507
Buyer $40,224 $114,996 $62,326 $47,251 $55,790 $92,476
Sr. Buyer $45,233 $121,299 $70,366 $52,276 $65,341 $109,601
Category Planner $61,313 $114,602 $76,428 $68,388 $76,396 $82,458
Commodity Buyer $50,194 $110,558 $72,368 $58,298 $65,341 $93,473
Commodity Manager $74,410 $180,988 $98,546 $80,456 $95,507 $124,628
Cost Estimator $41,832 $114,996 $63,339 $47,340 $58,298 $85,441
Customer Support Specialist $25,093 $68,348 $36,204 $39,324 $54,696 $59,303
Demand Planner $51,271 $111,266 $76,428 $57,301 $70,358 $92,717
Environmental Health and Safety Coordinator $52,276 $115,567 $69,273 $56,296 $68,356 $80,456
Environmental Health and Safety Specialist $56,079 $125,673 $72,400 $62,326 $72,416 $86,430
Environmental Health and Safety Manager $60,316 $140,716 $82,442 $70,993 $76,975 $109,553
ERP Specialist $58,298 $150,758 $87,475 $64,143 $80,456 $118,630
Export Specialist $42,234 $110,558 $52,268 $47,235 $62,318 $70,358
Export Manager $74,410 $180,988 $92,492 $80,456 $105,541 $122,618
Engineering Manager $60,340 $261,388 $139,695 $68,364 $94,896 $115,623
General Manager $45,241 $251,355 $105,541 $60,324 $70,358 $112,600
Import Specialist $46,238 $106,570 $64,328 $52,284 $65,341 $70,358
Import Manager $73,413 $186,005 $88,046 $80,456 $108,178 $120,608
Inventory Control Specialist $22,584 $62,736 $36,268 $26,138 $33,374 $54,278
Inventory Manager $56,304 $160,921 $72,384 $68,356 $75,375 $88,488
Logistics Clerk $25,093 $73,381 $48,626 $38,198 $52,268 $62,696
Logistics Coordinator $40,216 $125,673 $53,490 $46,254 $65,341 $72,585
Logistics Analyst $42,733 $120,656 $59,303 $50,258 $67,850 $78,398
Logistics Manager $57,301 $150,758 $94,478 $70,358 $77,433 $107,053
Director of Logistics $76,147 $175,988 $112,616 $85,473 $95,507 $162,826
Director of Global Logistics $80,456 $182,966 $120,656 $93,513 $100,524 $175,971
Vice President of Logistics $100,524 $326,738 $168,896 $125,625 $196,047 $216,147
Vice President of Global Logistics $123,663 $402,121 $176,920 $130,690 $204,120 $292,511
Sr. Vice President of Logistics $126,686 $402,121 $182,966 $138,738 $211,058 $233,281
Sr. Vice President of Global Logistics $135,707 $402,121 $190,990 $149,858 $223,206 $302,561
Manufacturing Engineer $60,324 $125,673 $75,423 $68,364 $76,404 $91,503
Master Scheduler $40,224 $97,525 $67,351 $48,264 $62,310 $87,451
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
SUPPLY CHAIN & LOGISTICS/OPERATIONS
Materials Manager $72,416 $170,955 $110,558 $80,456 $90,490 $128,664
MRP Specialist $33,321 $102,848 $60,664 $41,832 $50,258 $78,414
Operations Manager $42,218 $150,758 $78,398 $60,324 $65,341 $115,575
Director of Operations $50,258 $251,355 $107,535 $85,441 $98,490 $165,857
Vice President of Operations $100,460 $386,941 $145,781 $103,547 $130,690 $209,128
Chief Operating Officer $120,656 $402,121 $162,834 $125,673 $170,971 $241,256
Plant Manager $45,241 $168,856 $87,459 $75,375 $88,464 $150,766
Process/Continuous Improvement Specialist $60,324 $125,673 $85,473 $68,364 $76,919 $105,573
Director of Process/Continuous Improvement $77,433 $175,971 $110,558 $98,546 $115,575 $125,673
Process Engineer $62,318 $135,964 $90,490 $72,416 $82,450 $110,590
Product Support Specialist $33,985 $96,520 $54,375 $42,218 $50,258 $86,454
Production Control Manager $42,218 $124,676 $83,431 $58,298 $88,046 $115,077
Production Manager $41,703 $107,559 $65,341 $50,258 $64,425 $97,493
Program Manager $58,346 $186,005 $85,473 $62,358 $90,458 $127,691
Director of Program Management $90,490 $196,039 $135,707 $95,483 $116,604 $154,810
Project Coordinator $34,821 $177,772 $51,311 $43,713 $54,326 $71,853
Project Manager $46,286 $187,935 $78,446 $58,346 $80,416 $107,567
Director of Project Management $88,947 $191,022 $125,480 $94,494 $117,641 $165,680
Purchasing/Procurement Clerk $27,781 $65,566 $42,122 $35,561 $40,208 $56,288
Purchasing/Procurement Specialist $36,561 $103,997 $62,441 $45,233 $58,314 $71,379
Purchasing/Procurement Manager $57,301 $140,081 $90,490 $80,456 $87,467 $99,069
Director of Purchasing/Procurement $60,324 $191,071 $124,644 $90,490 $100,524 $178,898
Director of Global Purchasing/Procurement $60,324 $196,988 $138,714 $96,520 $120,624 $181,021
Vice President of Purchasing/Procurement $90,490 $269,436 $201,024 $120,656 $164,844 $249,618
Vice President of Global Purchasing/Procurement $110,534 $320,056 $215,665 $128,672 $191,987 $308,567
Sr. Vice President of Purchasing/Procurement $99,471 $341,708 $228,119 $125,649 $209,072 $316,583
Sr. Vice President of Global Purchasing/Procurement $125,665 $361,977 $235,218 $132,692 $211,155 $335,718
Quality Control Manager $62,318 $135,964 $89,485 $72,416 $83,672 $112,584
Quality Assurance Manager $70,358 $175,971 $101,513 $80,456 $88,432 $146,786
Quality Engineer $57,727 $135,964 $83,037 $62,366 $83,672 $94,092
Shipping/Receiving Coordinator $21,802 $79,630 $31,962 $25,093 $32,289 $42,516
Sourcing Specialist $45,241 $107,535 $68,364 $52,284 $64,344 $84,428
Supplier Quality Engineer/Analyst $60,324 $135,707 $82,450 $68,348 $80,456 $102,550
Supplier Quality Manager $57,293 $135,707 $85,465 $64,328 $85,481 $112,600
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
SUPPLY CHAIN & LOGISTICS/OPERATIONS
Supply Chain Analyst $49,269 $125,480 $80,456 $55,725 $70,358 $92,516
Supply Chain Specialist $50,258 $120,656 $86,004 $68,364 $66,949 $98,064
Supply Chain Manager $75,890 $180,988 $97,533 $87,483 $95,121 $138,200
Director of Supply Chain $90,490 $196,039 $130,690 $100,524 $120,608 $187,983
Director of Global Supply Chain $95,507 $216,131 $135,707 $108,564 $128,648 $199,030
Vice President of Supply Chain $125,673 $402,121 $209,161 $148,780 $165,938 $249,296
Vice President of Global Supply Chain $100,524 $281,416 $215,078 $165,873 $186,954 $257,304
Sr. Vice President of Supply Chain $135,699 $402,113 $216,099 $172,876 $203,098 $273,408
Sr. Vice President of Global Supply Chain $145,733 $369,438 $221,116 $178,938 $230,225 $301,548
Transportation Specialist $37,201 $109,593 $60,324 $50,258 $62,696 $76,404
Transportation Manager $56,336 $188,964 $72,416 $60,324 $78,398 $98,530
Warehouse Manager $48,264 $164,394 $64,360 $55,275 $73,188 $93,980
2021 SALARY GUIDE | NATIONAL
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10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
NON-PROFIT
Administrator for Non-Profit Organizations $38,214 $85,441 $47,283 $41,261 $48,272 $58,298
Advocacy Director $72,408 $160,880 $115,583 $87,459 $96,480 $130,682
Campaign Manager $70,358 $152,848 $94,518 $78,913 $95,507 $120,656
Community Outreach Specialist $27,183 $60,324 $38,198 $31,364 $35,561 $39,742
Community Relations Director $45,241 $95,571 $63,363 $55,661 $65,341 $80,456
Database Coordinator $40,208 $75,664 $50,877 $44,260 $49,285 $56,787
Database Manager $47,444 $105,814 $73,397 $58,346 $70,374 $88,464
Donor Database Associate $32,160 $105,372 $57,293 $46,005 $56,167 $60,316
Development Associate $40,224 $93,481 $70,358 $50,258 $64,344 $73,381
Development Coordinator $39,195 $88,480 $60,324 $45,241 $57,301 $60,324
Development Manager $48,248 $160,519 $76,420 $63,363 $81,421 $93,505
Development Director $54,326 $194,070 $85,449 $71,395 $93,103 $103,547
Chief Development Officer $72,416 $247,254 $113,573 $83,439 $119,627 $142,734
Education Coordinator $32,168 $87,853 $50,258 $36,204 $46,946 $55,275
Executive Assistant $38,198 $85,473 $60,324 $45,241 $50,258 $58,298
Executive Director $80,456 $251,290 $123,671 $90,490 $120,656 $141,705
Foundation Director $85,473 $296,571 $147,791 $105,573 $125,673 $160,921
Fundraising Coordinator $27,183 $80,456 $46,238 $35,561 $39,742 $46,238
Fundraising Specialist $37,201 $84,444 $60,324 $45,241 $52,284 $60,324
Fundraising Manager $60,324 $152,527 $86,430 $70,358 $83,093 $95,507
Grants Administrator $40,208 $98,498 $60,308 $52,284 $65,341 $78,398
Grants Manager $46,238 $126,638 $80,456 $56,304 $72,368 $83,471
Director of Grants Administration $68,348 $175,971 $114,594 $86,446 $116,588 $129,685
Individual Giving Specialist $35,561 $104,576 $60,324 $42,218 $53,281 $65,341
Individual Giving Manager $60,324 $281,553 $96,601 $68,364 $90,490 $128,696
Institutional Giving Specialist $43,914 $130,682 $76,525 $51,247 $65,333 $76,525
Institutional Giving Manager $65,341 $311,558 $130,690 $85,473 $95,507 $125,673
Major Gifts Officer $65,333 $165,930 $94,985 $72,408 $83,407 $90,482
Major Gifts Coordinator $27,183 $90,490 $58,306 $36,486 $48,248 $61,321
Senior Director of Major Gifts $77,425 $301,516 $160,913 $100,516 $120,648 $140,716
Meeting Planner $36,196 $116,596 $50,290 $45,233 $58,636 $75,624
Membership Coordinator $31,364 $80,408 $46,246 $41,221 $47,259 $58,306
Member Services Director $69,843 $186,005 $86,470 $77,433 $86,438 $100,524
Special Events Coordinator $30,158 $80,456 $50,258 $38,198 $45,241 $54,278
Special Events Manager $34,178 $90,490 $56,296 $45,852 $59,303 $66,354
2021 SALARY GUIDE | NATIONAL
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All salaries are in US$
10THPERCENTILE
90THPERCENTILE AVERAGE LOW MEDIUM HIGH
NON-PROFIT
Volunteer Coordinator $24,048 $54,278 $35,561 $32,289 $37,201 $46,254
Volunteer Manager $32,168 $85,473 $52,284 $40,224 $48,264 $58,314
Volunteer Services Director $60,324 $196,039 $100,395 $68,364 $80,456 $93,513
Research Analyst $40,224 $120,656 $65,341 $50,194 $60,324 $70,358
Program Assistant $21,957 $51,351 $33,181 $26,460 $31,155 $34,693
Program Coordinator $32,168 $94,092 $50,258 $38,069 $45,241 $52,284
Program Manager $82,444 $186,005 $125,673 $104,576 $110,558 $120,656
Program Officer $85,473 $188,192 $130,690 $108,564 $114,610 $125,673
Program Director $90,490 $196,039 $135,707 $110,558 $118,598 $130,690
2021 SALARY GUIDE | NATIONAL
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
ORGANIZATIONAL SUPPORT
Administrative AssistantSupports an organization or department by performing administrative services. Requires a high school diploma with 0-2 years of experience in the field or in a related area.
Administrative Assistant, BilingualAids and relieves officials of clerical work and minor administrative and business details, frequently using a foreign language, including basic correspondence, filing and inputting data for reports. Requires a high school diploma or its equivalent and 2-4 years of experience in the field or in a related area.
Sr. Administrative AssistantComposes memos, transcribes notes, and researches and creates presentations. Requires a high school diploma with at least 5 years of experience in the field or in a related area.
Administrative Services SupervisorOversees and performs clerical and administrative support tasks. May require an associate’s degree in business or finance and 2-4 years of experience in the field.
Administrative Services ManagerDirects and organizes administrative services, which may include office, clerical and support services, printing, mail distribution and messenger services, telecommunications, maintenance, purchasing, security and cafeteria services. May require an associate’s degree in a related area with at least 7 years of experience in the field.
Business Operations SpecialistDevelops procedures to manage the flow of a workplace in order to optimize day-to-day activities. Maintains company policies and procedures, identifies company and customer needs. Works closely with other business functions to oversee clearance of options and futures activity. Requires a bachelor’s degree and operations or finance experience.
Sr. Business Operations Specialist Develops procedures to manage the flow of a workplace in order to optimize day-to-day activities. Maintains company policies and procedures, identifies company and customer needs. Works closely with other business functions to oversee clearance of options and futures activity. Requires a bachelor’s degree and at least 2+ years of experience in business operations.
Business Operations ManagerManages total facility operations, including staffing, training, evaluation, work schedules, budget planning and tracking, accounting and payroll, inventory control, receiving, merchandising and store inventory. Responsible for the financial and operational management of the organization. Requires a bachelor’s degree and at least 5+ years of experience in business operations.
Director of Business Operations Directs total facility operations, including staffing, training, evaluation, work schedules, budget planning and tracking, accounting and payroll, inventory control, receiving, merchandising and store inventory. Responsible for the financial and operational management of the organization. Requires a bachelor’s degree and at least 10+ years of experience in business operations.
Vice President of Business OperationsBuilds business plans, works to reduce overall costs, and performs detailed studies to ensure the operational strategic direction of the organization aligns with the company’s goals. This role requires at least 10 years of functional management experience and a bachelor’s degree in a related discipline (e.g., Finance, Business, Operations).
Contracts Administration ClerkIn charge of preparation and verification of contracts and associated paperwork to prepare a complete contract package. Requires a high school diploma or its equivalent and 0-2 years of related experience.
Contracts Administration ManagerManages contract administration operations involving contracts for purchase or sale of equipment, materials, products or services. May direct those who estimate expenditures and submits contract packages to management. Requires a bachelor’s degree with at least 5 years of experience in the field.
Data Entry ClerkUsing various data entry devices, inputs lists of alphabetic, numeric or symbolic items in computer-readable format. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area.
Sr. Data Entry ClerkGuides data entry operators in the data entry process and in solving work problems. Requires a high school diploma or its equivalent with at least 5 years of experience in the field or in a related area.
Executive AssistantAids executive in staff capacity by handling a wide variety of situations involving the administrative functions of the office that cannot be brought to the attention of the executive. Requires an associate’s degree or its equivalent with at least 2 years of experience in the field or in a related area.
Sr. Executive AssistantProvides direct support to the leadership executive(s) and/or project teams by handling a wide variety of situations involving the administrative functions of the office. Requires a bachelor’s degree or its equivalent with at least 3 years of experience providing executive support.
C-Level (C-Suite) Executive Assistant Works directly with C-level executive(s) and will be responsible for handling a wide variety of administrative duties. The ideal candidate is self-motivated, professional, and organized. Requires a bachelor’s degree or its equivalent with at least 4+ years of experience as an Executive Assistant reporting directly to senior management.
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2021 SALARY GUIDE | JOB DESCRIPTIONSNATIONAL
Facilities ManagerManages all facilities and employees, including budgets, schedules, repair buildings, and machinery to keep production moving smoothly. Ensures all utility systems are inspected in accordance with regulations. At least 3 years of experience and a bachelor’s degree is required.
Facilities DirectorDirects all facilities and employees, including budgets, schedules, repair buildings, and machinery to keep production moving smoothly. Ensures all utility systems are inspected in accordance with regulations. A bachelor’s degree and a minimum of 10 years’ progressive experience in facilities, maintenance or operations is required.
Director of Global FacilitiesProactively manages on-going operations by leading staff and contractors by planning, constructing, remodeling, repairing, and maintaining a facility. A bachelor’s degree and a minimum of 10 years’ progressive experience in facilities, maintenance or operations is required.
File ClerkClassifies, stores, retrieves and updates information by examining incoming material and coding it numerically, alphabetically, by subject matter or other specified system. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area.
Front Desk ClerkGreets and receives visitors at establishment, determines nature of business and directs visitors to destination. May require a high school diploma or its equivalent and 0-2 years of related experience.
Front Desk ManagerOrganizes front office’s activities and resolves problems arising from visitors’ complaints, as well as unusual requests and inquiries. May require an associate’s degree or its equivalent and 2-4 years of experience in the field or in a related area.
Office AdministratorAids department in performing any combination of clerical duties requiring general knowledge and application of various work methods and procedures that may be complex. Requires a high school diploma or its equivalent with 0-3 years of experience in the field or in a related area.
Office ManagerManages and organizes office operations and procedures, such as word processing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies and other clerical services. Requires a high school diploma or its equivalent with at least 7 years of experience in the field.
Presentation SpecialistCreates new templates for PowerPoint decks from various Adobe Creative programs including InDesign. The position involves a combination of sales presentation development and fulfillment. Strong executive admin skills and expert level of proficiency with PowerPoint required.
Project CoordinatorPlans and facilitates communication and orchestrates services working directly with sales, operations and customers throughout workplace service planning and implementation. Manages and directs all staff and volunteers. An associate’s or bachelor’s degree in business or related field of study and at least 2 years of work in a related role is required.
Project ManagerManages, plans and organizes activities of projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters. May require a bachelor’s degree and at least 2 years of work as a Project Coordinator, or in a related role.
Director of Project Management Develops and executes programs in accordance with program management practices within technical, schedule, and cost requirements, and to meet or exceed all internal financial commitments. Owns responsibility for project goals, objectives, project management guidelines, project standards, project scope, risk identification and mitigation, quality management, project budget, reporting and documentation. A bachelor’s degree and 7 years of related experience is required.
ReceptionistGreets and receives callers or visitors at establishment, and determines nature of business. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area.
Workplace ServicesCarries out various duties within office services, including setting up and supporting hospitality and meeting services while coordinating planning and communications for any events, activities, or day-to-day functions for an organization. A minimum of 1-3 years of related experience and a high school diploma is required.
CUSTOMER CARE
Account ManagerResponsible for prospecting, identifying and developing business through marketing, strategic planning and customer service efforts. Performs all communications and marketing functions and collaborates with professionals at all levels of the organization. A bachelor’s degree in a related field plus one year of related/management experience is required.
Call Center RepresentativeHandles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction and customer retention. Requires a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area.
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
Sr. Call Center RepresentativeHandles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction and customer retention. May require an associate’s degree and 4-6 years of experience in the field or in a related area.
Call Center SupervisorSupervises and organizes activities of call center representatives and/or telemarketing representatives who solicit orders for merchandise or services over the telephone. May require a bachelor’s degree in area of specialty.
Call Center ManagerManages staff of call center representatives and/or telemarketers. Focus is on staffing, training and monitoring the production of the employees. Requires a bachelor’s degree with at least 7 years of experience in the field.
Customer Success Specialist Assists international and domestic customers by providing fast, accurate and helpful insights to user inquiries in all of our support channels (eg, phone, messaging, email). Acts as a liaison for customers, resolving any issues with accuracy and efficiency. A bachelor’s degree or 2+ years of customer service experience is required.
Sr. Customer Success Specialist Assists international and domestic customers by providing fast, accurate and helpful insights to user inquiries in all of our support channels (eg, phone, messaging, email). Acts as a liaison for customers, resolving any issues with accuracy and efficiency. A bachelor’s degree and 5+ years of experience in a customer success role is required.
Customer Success ManagerPrepares, analyzes, and presents customer service data (sales, payroll, expenses, etc) using Word, Excel, and PowerPoint (on a daily, weekly, monthly, and quarterly basis). Audits associate performance by training, coaching, and developing them on policies, expectations, and standards of delivering excellence in customer service. A bachelor’s degree and 5 years+ experience in a business-to-business client-facing role is required.
Director of Customer SuccessDirects and oversees all aspects of an organization’s customer service policies, objectives, and initiatives. Develops and establishes procedures and policies governing customer correspondence and the handling of customer complaints. Requires a bachelor’s degree with at least 10 years of experience in the field.
Inside Sales RepresentativeDiscusses products offered by explaining their features and benefits; employs professional service and sales techniques to ensure customer satisfaction while exploring our product offerings and assisting with customers purchase decisions. A bachelor’s degree in Sales or Marketing is preferred. At least 3 years of related experience is required.
TelemarketerSolicits orders for merchandise or services over telephone. May require a bachelor’s degree in area of specialty and 0-2 years of experience in the field or in a related area.
Sr. TelemarketerSolicits orders for merchandise or services over telephone. Requires an in-depth knowledge of products and services offered. May require a bachelor’s degree in area of specialty and 4-6 years of experience in the field or in a related area.
Customer Service RepresentativeInteracts with customers to provide information in response to inquiries about accounts, products and services. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
Sr. Customer Service RepresentativeProcesses orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and at least 5 years of experience in the field or in a related area.
Customer Service SupervisorSupervises and aids in planning, directing and coordinating activities of customer service workers engaged in ensuring customer satisfaction through processing orders and coordination with other departments or functions as required.
May require a bachelor’s degree in business, marketing, or a related area and at least 6 years of experience in the field.
Customer Service ManagerManages by directing and coordinating subordinate customer service staff in connection with any product or service offered. Requires a bachelor’s degree in business, marketing, or related area and at least 7 years of experience in the field.
MARKETINGMarketing CoordinatorLeads the coordination of marketing and sales management and execution of product lines, including pricing, promotion, new product support, distribution, budgeting, sales support and special projects. May require a bachelor’s degree in area of specialty and 0-2 years of experience in the field or in a related area.
Marketing SpecialistEncourages sales and creates goodwill for company products or services among customers or prospects, and supports a broad range of marketing activities. Requires a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area.
Sr. Marketing SpecialistConducts market research to understand customers in order to deploy content. Assists in developing sales tools and various types of marketing communications. Supports a broad range of marketing activities. Requires a bachelor’s degree in area of specialty and 4+ years of experience in the field or in a related area.
Marketing ManagerManages the promotion and direction of the marketing or service activities, improvement of company’s product image, market data and information. Requires a bachelor’s degree with at least 7 years of experience in the field.
Marketing DirectorDirects and oversees an organization’s marketing policies, objectives and initiatives. Requires a bachelor’s degree with at least 10 years of experience in the field.
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2021 SALARY GUIDE | JOB DESCRIPTIONSNATIONAL
Vice President of MarketingPlans and directs all aspects of an organization’s marketing policies, objectives and initiatives. Requires a bachelor’s degree with at least 10 years of experience in the field.
Sales AssistantProcesses sales data, prepares correspondence, generates sales progress reports, sales commission reports, routine reports on market trends, and other routine sales related records and reports. May require an associate’s degree or its equivalent with 0-2 years of experience in the field or in a related area.
Sales ManagerManages, plans, designs, develops and implements an organization’s marketing plan for assigned product by establishing effective selling strategies. May require a bachelor’s degree in area of specialty and 7-10 years of experience in the field or in a related area.
Sales DirectorDirects and oversees an organization’s sales policies, objectives and initiatives. Requires a bachelor’s degree with at least 10 years of experience in the field.
Chief Marketing OfficerResponsible for directing the marketing function of the division. Requires a bachelor’s degree and at least 15 years of direct experience in the field.
HUMAN RESOURCES
Benefits AdministratorSpecializes in human resources at the professional level, and carries out responsibilities in benefits, administering and advising employees and management on the interpretation of benefit policies, programs and procedures. May require an associate’s degree and 2-4 years of experience in the field or in a related area.
Sr. Benefits Administrator Analyzes and provides advice to supervisors and managers on methods and approaches to resolve employee benefit problems. May require an associate’s degree and 4-6 years of experience in the field or in a related area.
Benefits SpecialistScreens individuals for service eligibility based on program criteria and priorities for service and collects medical records and assessment information from multiple sources to expedite the application process. Requires an associate’s degree or its equivalent and a minimum of 3 years of related experience preferably in Human Resources or related administrative support environment.
Sr. Benefits Specialist Screens individuals for service eligibility based on program criteria and priorities for service and collects medical records and assessment information from multiple sources to expedite the application process. Requires an associate’s degree or its equivalent and a minimum of 5 years of experience as a Benefits Specialist.
Benefits SupervisorSupervises employee benefits program and directs implementation and administration of benefits programs designed to ensure employees against loss of income because of illness, injury, layoff or retirement. May require at least 5 years of experience and a bachelor’s degree in area of specialty.
Benefits ManagerManages employee benefits program and directs implementation and administration of benefits programs designed to insure employees against loss of income due to illness, injury, layoff or retirement. Requires a bachelor’s degree in a related area and at least 7 years of experience in the field or in a related area.
Benefits DirectorResponsible for the overall design, implementation, communication and administration of health and welfare benefits programs. Requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field or in a related area.
Compensation AnalystAssesses and performs analysis on collected wage data, and prepares wage and salary data to facilitate compensation and management functions of organization. Requires a bachelor’s degree in a related area and 0-2 years of experience in the field or in a related area.
Sr. Compensation AnalystAssesses and performs analysis on collected wage data, and prepares wage and salary data to facilitate compensation and management functions of organization. Requires a bachelor’s degree in a related area and 4-8 years of experience in the field or in a related area.
Compensation SupervisorSupervises the pay practice area of compensation, usually defined as direct pay including wage, salary, incentive and executive compensation. Requires a bachelor’s degree in a related area and 3-5 years of experience in the field or in a related area.
Compensation ManagerDirects development and application of techniques of job analysis, job descriptions, evaluations, grading, and pricing in order to determine and convert relative job worth into monetary values to be administered according to pay-scale guidelines and policy. Requires a bachelor’s degree in a related area and at least 7 years of experience in the field or in a related area.
Compensation DirectorPlans, designs, implements, maintains and administers compensation programs. Requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field or in a related area.
Director of Talent AcquisitionDevelops, implements and manages a recruiting strategy aimed at attracting the top talent across the world. Requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field or in a related area.
Employee Relations SpecialistInterviews workers to gather information on worker attitudes toward work environment and supervision received to facilitate resolution of employee relations problems. May require a bachelor’s degree in a related area and 0-2 years of experience in the field or in a related area.
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
HRIS AnalystEvaluates, analyzes, designs and maintains company Human Resources Information Systems (HRIS). Requires a bachelor’s degree in a related area and 2-5 years of experience in the field or in a related area.
Human Resources AssistantPerforms diversified clerical and administrative support to one or more functional areas within human resources. May require an associate’s degree or its equivalent with 0-2 years of experience in the field or in a related area.
Human Resources CoordinatorOversees the recruitment, induction and administration of temporary, seasonal and part-time workers, as well as temporary agency partners. Facilitates paperwork and associated processes for proper documentation of temporary agency partnerships. Participates in special projects related to the development and implementation of district, regional and organizational HR business strategies. A bachelor’s degree and 2+ years of experience in the field or in a related area is required.
Human Resources GeneralistAnalyzes human resources data and carries out responsibilities in one or more functional areas, such as staffing, employee relations, compensation, training, employment, labor relations, safety, affirmative action and employment equity programs, and personnel research. May require a bachelor’s degree in a related area and 0-3 years of experience in the field or in a related area.
Sr. Human Resources GeneralistAdvises employee and management personnel on the interpretation of personnel policies, programs and procedures. Requires a bachelor’s degree in a related area and 4-8 years of experience in the field or in a related area.
Human Resources SupervisorMaintains database and files in order to counsel, monitor, and train employees on completion of employment requirements. Oversees training seminars, talent acquisition, and policy compliance. A bachelor’s degree and 5+ years of experience in human resources is required.
Human Resources Business PartnerAdvises and consults with management personnel on the formulation, implementation and assessment of human resources activities, policies, procedures and programs from a strategic perspective. Requires a bachelor’s degree in a related area and at least 5-7 years of experience in the field or in a related area.
Sr. Human Resources Business PartnerLeads in the advising of and consulting with management personnel on the formulation, implementation and assessment of human resources activities, policies, procedures and programs from a strategic perspective. Requires a bachelor’s degree in a related area and at least 7-10 years of experience in the field or in a related area.
Human Resources ManagerManages and participates in planning, developing, recommending and implementing human resources activities, policies, procedures and programs for an organization. Requires a bachelor’s degree in a related area and at least 7 years of experience in the field.
Human Resources DirectorOrganizes, plans, develops and directs the implementation and administration of human resources functions and carries out policies and procedures relating to all phases of human resources activities. Requires a bachelor’s degree with at least 7-10 years of direct experience in the field.
Vice President of Human ResourcesResponsible for directing the human resources activities within the center including staff recruitment, training and updating center staff on company personnel policies, procedures, and regulations and monitoring and evaluating human resources systems. A bachelor’s degree and at least 7 years of experience as a human resources generalist, two of which must have been in a management position, is required.
Sr. Vice President of Human Resources Responsible for directing the human resources activities within the center including staff recruitment, training and updating center staff on company personnel policies, procedures, and regulations and monitoring and evaluating
human resources systems. A bachelor’s degree and at least 10 years of experience as a human resources generalist, two of which must have been in a management position, is required.
Chief Human Resources OfficerOversees the strategic direction of the Human Resources Department to provide leadership and direction for an organization’s HR Policy, employee relations, recruitment, systems development, and benefits. The ideal candidate possesses strong critical thinking skills and is accustomed to a fast-paced environment, with the ability to function well under pressure. A bachelor’s degree is required with 7 years of direct experience in human resources. A master’s degree in a course of study related to the occupational field and experience in human resources in a higher education setting is preferred.
Manager of Diversity and InclusionOversees the implementation and evaluation of the equal employment opportunity (EEO) and affirmative action program plans. May require a bachelor’s degree in area of specialty and at least 7 years of experience in the field or in a related area.
Onboarding Coordinator Serves as a liaison between payrolled employees and 1099 contractors, the organization and the client. Coordinates the onboarding process while providing high-level customer service and meeting service level agreements. Manages scheduling, coordination and communication of training classes and events in multiple office locations. A high school diploma or equivalent with a minimum of 2 years of human resources/customer service experience is required; a bachelor’s degree is preferred.
Onboarding Specialist Serves as a liaison between payrolled employees and 1099 contractors, the organization and the client. Coordinates the onboarding process while providing high-level customer service and meeting service level agreements. Manages scheduling, coordination and communication of training classes and events in multiple office locations. A bachelor’s degree with at least 5 years of human resources/customer service experience is required.
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2021 SALARY GUIDE | JOB DESCRIPTIONSNATIONAL
Vice President of Training and DevelopmentPlans, develops and sets the strategic direction of training and recruitment programs to meet organizational and employee development objectives. Ensures that training, recruitment and development initiatives are in compliance with company standards and applicable laws and regulations. Requires a bachelor’s degree with at least 5 years of experience in the field.
Payroll SpecialistProcesses, calculates, and maintains records of a variety of payroll actions, including, but not limited to, new-hire set-up, overtime hours, salary adjustments, incentive and/or premium pay, retroactive pay, benefits withholdings, wage garnishments, withholding changes, and final paychecks based on appropriate provisions. Works with the finance staff to generate, review, analyze, and maintain various monthly, quarterly, and annual payroll reports. A bachelor’s degree and 2+ years of experience in Accounting or Payroll related role is required.
RecruiterRecruits, interviews, checks references, makes offers and conducts orientation for new employees. Typically requires a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area.
Sr. RecruiterPerforms exit interviews and processes change of employee status. May require a bachelor’s degree and 5-8 years of experience in the field or in a related area.
Executive RecruiterMarkets to clients via telephone as well as conduct in-person meetings with key managers to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships. Manages, counsels and provides performance feedback regarding job placements. A bachelor’s degree or a related field with a minimum of 2 years of experience recruiting top tier, mid- to senior-level candidates or relevant industry experience is required.
Recruiting CoordinatorAssists the recruiting team by scheduling in-person interviews for various offices and interacting closely with recruiters and interviewers across the company to ensure a seamless interview process for candidates. Works with the recruiters, businesses, and candidates to set up interviews, check references, make offers, and communicate relevant details to the appropriate parties. Typically requires a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area.
Recruiting ManagerImplements and manages strategic recruitment and employment programs. Requires a bachelor’s degree in a related area and at least 7 years of experience in the field.
HEALTHCARE: HEALTH INSURANCE/PAYOR
Insurance Claims AnalystAnalyzes and reviews claims for accuracy, completeness and eligibility. May require a bachelor’s degree or its equivalent and 2-4 years of experience in the field or in a related area.
Insurance Claims ExaminerReviews, evaluates and processes claims and makes recommendations for resolution. Has contact with agents, claimants and policyholders. May require a bachelor’s degree or its equivalent and 0-2 years of experience in the field or in a related area.
Sr. Insurance Claims ExaminerReviews, evaluates and processes claims and makes recommendations for resolution. Has contact with agents, claimants and policyholders. May require a bachelor’s degree or its equivalent and 2-4 years of experience in the field or in a related area.
Insurance Claims ManagerOversees insurance claims for personal, property or casualty loss based on coverage, appraisal and verifiable damage. Requires a bachelor’s degree in a related area and at least 7 years of experience in the field.
Insurance Claims DirectorProvides guidance and sets policies on insurance claims for personal, property or casualty loss based on coverage, appraisal and verifiable damage. Requires a bachelor’s degree in a related area and at least 10 years of experience in the field.
Insurance Claims Processing ClerkResponsible for inputting new claims, processing payments, conducting billing research and responding to telephone inquiries. Requires a high school diploma or its equivalent and 0-2 years of related experience.
Sr. Insurance Claims Processing ClerkResponsible for inputting new claims, processing payments, conducting billing research and responding to telephone inquiries. Prepares daily reports for claims management team. Requires a high school diploma or its equivalent and 2-4 years of related experience.
Insurance Claims SupervisorOversees the investigation of insurance claims for personal, property or casualty loss based on coverage, appraisal and verifiable damage. May require a bachelor’s degree in area of specialty.
Insurance Pre-Certification ClerkVerifies details of insurance coverage with commercial or governmental carriers and offers information to patients prior to receiving medical treatment. Works with medical staff, claims representatives, medical billers and patients.
Insurance Verification SpecialistResponsible for the pre-verification of insurance for patients being admitted into the hospital for care. Ensures insurance coverage by telephone, resolves any issues with coverage and escalates complicated issues to a supervisor or manager. May require a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area.
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
Member Services RepresentativeProvides available information upon request and escalates issues appropriately. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or its equivalent and 2-4 years of related experience.
Sr. Member Services Representative Maintains confidentiality per HIPAA guidelines. Addresses more complex member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation and referrals/authorizations for medical care. Requires a high school diploma or its equivalent and 4-6 years of related experience.
Member Services ManagerResponsible for daily activities in the member services function for a health maintenance organization (HMO). Requires a bachelor’s degree in area of specialty and at least 7 years of experience in the field or in a related area.
Member Services DirectorDirects and coordinates all aspects of the Health Maintenance Organization (HMO) member services department. May require an advanced degree and at least 10 years of direct experience in the field.
HEALTHCARE: HIM/PROVIDER
Health Information SupervisorIn charge of maintaining and configuring the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Requires a bachelor’s degree in area of specialty and at least 5 years of experience in the field or in a related area.
Health Information ManagerIn charge of managing the customer information center staff, activity and goals. Requires a bachelor’s degree in area of specialty and at least 7 years of experience in the field or in a related area.
Health Information DirectorGuides and oversees all policies and procedures related to healthcare information management. Requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field or in a related area.
Medical Records ClerkCompiles, verifies, types and files medical records of hospital or other healthcare facility. Requires a high school diploma or its equivalent and 0-2 years of related experience.
Medical Records AdministratorPlans, develops and administers health information system for healthcare facility consistent with standards of accrediting and regulatory agencies and requirements of healthcare system. May require an associate’s degree or its equivalent and registration as a Registered Health Information Administrator (RHIA) by the American Health Information Management Association.
Medical Records Coding TechnicianCompiles and maintains medical records of patients of healthcare delivery system to document patient condition and treatment. Requires an associate’s degree and at least 2 years experience in coding or medical records using ICD and CPT coding systems.
Medical Records Coding ManagerEnsures the accuracy and timeliness of the coding process. May require a bachelor’s degree and at least 6 years of experience in a related field.
HEALTHCARE: PATIENT ACCESS/PROVIDERPatient Access SupervisorOrganizes activities and schedules work assignments to meet billing deadlines. May require a bachelor’s degree in area of specialty and at least 4 years of experience in the field or in a related area.
Patient Access ManagerOrganizes the flow of patients through the facility. Generally requires a bachelor’s degree in area of specialty, at least 5 years of experience in the field or in a related area and state licensure as a registered nurse (RN).
Patient Access DirectorAdministers and develops policies and procedures that provide a high level of quality care and services for patients and their families. Requires a bachelor’s degree with at least 7 years of experience in the field.
Patient Appointment SchedulerIn charge of answering phone calls, scheduling patient appointments and may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or its equivalent and at least 2 years of related experience.
Patient RegistrarCollects information from incoming patients regarding services needed, insurance available or financial status. Requires a high school diploma and 0-2 years of experience in the field or in a related area.
Scheduling ManagerResponsible for scheduling patient testing, procedures, or hospital admissions; obtaining pre-certification or authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls. Requires a high school diploma and 0-2 years of experience in the field or in a related area.
Manager of Central SchedulingEnsures that staff has all necessary information needed to appropriately schedule/distribute work for call center. Requires a bachelor’s degree in area of specialty and at least 5 years of experience in the field or in a related area.
HEALTHCARE: PHYSICIAN OFFICE/PROVIDER
Medical Administrative AssistantInteracts with medical staff, vendors and patients. Previous medical terminology and healthcare office experience generally required.
Medical Executive AssistantPerform high-level administrative duties for doctors and medical scientists. Responsible for reviewing documents and reports, conducting research, transcribing dictation and scheduling appointments. Must have knowledge of insurance and billing practices, medical terminology and laboratory procedures. Requires a high school diploma or its equivalent with at least 5 years of experience as an administrative assistant or medical secretary.
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2021 SALARY GUIDE | JOB DESCRIPTIONSNATIONAL
Medical Secretary/ReceptionistPerforms secretarial and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic or laboratory procedures. Requires a high school diploma or its equivalent and 0-2 years of related experience.
Office ManagerSupervises office activities to achieve maximum expense control and productivity. Requires a high school diploma or its equivalent with at least 7 years of experience in the field.
Patient Financial CounselorAssists patients and their families with issues related to payment of their medical care and/or treatment. Requires previous experience in patient accounts and/or billing and excellent communication skills.
Practice AdministratorPrevious medical terminology and healthcare office experience generally required. Interacts with medical staff, vendors and patients. Excellent MS and customer service skills and ability to handle a high degree of confidential information required.
Practice Administrator IIOversees multiple practices. Leads offices in the management of patient services, and motorizes utilization ensuring the quality, financials and service targets are met by each practice. At least 5 years of management experience is required.
Practice Manager Provides leadership, direction, and administrative support to all aspects of physician office/clinic activities to ensure accomplishment of its objectives. Assists in the transactions of practice acquisition and contractual relationships of physicians. Bachelor’s or master’s degree in business, health management or a related field is required.
Unit SecretaryResponsible for providing secretarial support for all employees within an assigned nursing unit. Requires a high school diploma with 0-2 years of experience in the field or in a related area.
HEALTHCARE: REVENUE CYCLE/PROVIDER
Clinical Outcomes AnalystSupports clinical process improvement initiatives, collects clinical outcomes data and performs analysis. Generally requires a bachelor’s degree and 0-3 years of experience in the field or a related area.
Sr. Clinical Outcomes Analyst Supports clinical process improvement initiatives, collects clinical outcomes data and performs analysis. Generally requires a bachelor’s degree and 3-5 years of experience in the field or a related area.
Credentialed Medical CoderResponsible for using print or online manuals to select proper codes needed to classify any procedures performed, diagnostic information and treatment provided. Certification is more often required: CCS-P, CCS-H, CPC, RHIT or RHIA.
Insurance Follow-Up Specialist Responsible for analysis of denied reimbursement claims. Requires a bachelor’s degree in area of specialty and at least 5 years of experience in the field or in a related area.
Medical Bill ReviewerProcesses bills on behalf of a healthcare provider to commercial and/or government carriers and works on site at a hospital, physician group, clinic or medical business office. Must be familiar with current ICD-10, CPT-4 and/or HCPS coding systems and have knowledge of insurance submittal procedures and medical forms (including UB04 and HCFA 1500).
Medical Biller Reviews billing data from medical office or hospital records to ensure amounts and account numbers are accurate. Must be familiar with current ICD-10, CPT-4 and/or HCPS coding systems and have knowledge of insurance submittal procedures and medical forms (including UB04 and HCFA 1500).
Medical Billing Manager Manages and oversees the daily operations of the billing department. Knowledgeable in various insurance claims and has prior experience in patient admissions, adjudications, medical billing and medical collections/reimbursement.
Medical Cash Applications Specialist Provides support and service for the cash management needs of business banking clients. Ensures client retention and customer satisfaction. Typically handles general accounts. Requires a bachelor’s degree in area of specialty and 3-5 years of experience in the field or in a related area.
Medical Coding ManagerSupervises coding staff and trains employees to ensure that the hospital receives appropriate reimbursement while conforming to applicable guidelines and regulations. Knowledge in ICD-10 and CPT-4 coding required. May require a bachelor’s degree and at least 6 years of experience in a related field.
Medical Collections RepresentativeResponsible for initiating calls to delinquent customers to collect payments and settle accounts. May require an associate’s degree or its equivalent with 2-4 years of experience in the field or in a related area.
Medical Collections ManagerManages department accounts receivable revenue by ensuring timely and accurate reimbursement. Requires previous medical collections experience along with management or supervisory experience within a medical facility.
Medical Credentialing SpecialistResponsible for monitoring the verification process for medical staff incumbents. May require a bachelor’s degree in area of specialty and at least 5 years of experience in the field or in a related area.
Medical Customer Service RepresentativeInteracts with customers to provide information and is familiar with standard concepts, practices and procedures within the medical field. Requires a high school diploma or equivalent and 2-5 years of experience in the field or in a related area.
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
Medical Payment PosterPosts payments and adjustments to patient accounts. Must be familiar and understand an explanation-of-benefits form (EOB). Previous knowledge of insurance companies and contract payers is required.
Patient Accounts RepresentativeOrganizes inpatient and outpatient claims for electronic or hard copy mail and forwards to appropriate third party payers. Requires a high school diploma or its equivalent and 2-4 years of related experience.
Patient Accounts SupervisorSupervises credit, collection, insurance and billing clerks within an inpatient and/or outpatient accounting office. May require a bachelor’s degree in area of specialty and at least 4 years of experience in the field or in a related area.
Payment Recovery SpecialistResponsible for analysis of denied reimbursement claims. Requires a bachelor’s degree in area of specialty and at least 5 years of experience in the field or in a related area.
Referral SpecialistCompiles and records information about temporary job openings, and refers qualified applicants from register of temporary help agency. Requires an associate’s degree or its equivalent and 2-4 years of experience in the field or in a related area.
Reimbursement SpecialistReviews appropriateness of CPT-4/ICD-10 coding and determines if care provided corresponds to the charges submitted. May require a bachelor’s degree in area of specialty and 2-4 years of experience in the field or in a related area.
Revenue Cycle ManagerInvestigates and advises on matters relating to technical billing, coding, or regulatory requirements for documenting, coding, and billing. Oversee billing teams that manage accounts, communication with insurance, collections, contract analysis, cash posting, billing transactions with clients and report creation. Assess auditing and monitors trends, coordinates mitigation activities when opportunities for
improvement (audit variances) are identified. Monitors and analyzes charge capture trends. A bachelor’s degree in finance or business administration is preferred.
Director of Revenue CycleDirects and oversees the overall policies, objectives and initiatives of an organization’s revenue cycle activities to optimize the patient financial interaction along the care continuum. In charge of exploring business opportunities based on careful research, as well as reviewing billing activities and generating ideas for innovative revenue programs. Manages relations with payers and providers to
generate high reimbursement rates and a low level of denials. Oversee the completion of financial reports that explain revenue cycles in a clear, concise way. Work with leaders across the organization to identify opportunities to capture all charges efficiently. At least 5+ years of management experience is required.
Self-Pay Collections SpecialistDocuments all collection activity; maintains and organizes unit and responds to all correspondence, communication and/or verbal inquiries from all relevant parties. At least 2 years experience in a specialty or medical environment is required.
Director of Patient Financial ServicesReviews and manages the day-to-day billing, collections, cash application and internal audit functions according to corporate and Medicaid standards by state. Performs chart audits to ensure compliance with company and Medicaid policy, and communicates training needs with Operations and PFS.
SUPPLY CHAIN & LOGISTICS/OPERATIONSBusiness AnalystPlans and performs analysis of company functions, processes and activities to improve computer-based business applications for the most effective use of money, materials, equipment and people. Generally requires a bachelor’s degree in a related field such as information technology, finance, computer science, mathematics or business economics and 2-4 years of experience in a related field.
Business Technology Analyst Analyzes business processes, functions and procedures to determine the most effective business systems software to meet the needs of the organization. Requires a bachelor’s degree and 3-5 years of experience.
BuyerProcures materials or other goods and/or organizes activities involved with purchasing products and services, such as raw materials, equipment, tools, parts, supplies and advertising for an establishment. May require a bachelor’s degree and 2-4 years of experience in a related field.
Sr. BuyerResponsible for negotiating long- and short-term transactions with vendors. Incorporates strategic purchasing plans company-wide. Collects and gathers data on potential suppliers and carriers. Schedules shipping times and manages the requirements of freight travel. Negotiates pricing for services and/or products; disperses information about purchasing and sales to necessary team members. Bachelor’s degree is required, with 5+ years of experience in the field.
Category Planner Responsible for seeking out and securing contracts with other organizations that provide goods and services necessary for the business to operate. May require a bachelor’s degree and 2-4 years of experience in field.
Commodity BuyerPurchases commodities for use in manufacturing and other business applications. Monitors and analyzes the commodities market and overall economic conditions to ensure that commodities are purchased at competitive prices. Negotiates contracts and ensures orders are correct and comply with quality standards. Bachelor’s degree in area of specialty is required with 2-4 years of experience in the field.
Commodity ManagerManages and organizes activities of buyers and support staff engaged in purchasing and distributing raw materials, equipment, machinery and supplies in an industrial plant, public utility or other organization. May require a bachelor’s degree and 2-4 years of experience in field.
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2021 SALARY GUIDE | JOB DESCRIPTIONSNATIONAL
Cost EstimatorCreates cost estimates, studies, analyses and evaluations at all levels of project development as part of the internal team. Provides a detailed review of all documentation and develops comprehensive cost estimates/models that communicate client projects and strategic goals. Performs quantity take-off and level of detail consistent with the project goals. Inputs estimate data into appropriate software. A bachelor’s degree in an industry-related field is required.
Customer Support SpecialistProcesses orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and at least 5 years of experience in the field or in a related area.
Demand PlannerPlans and organizes distribution of goods to ensure that current inventory levels are within set parameters to meet customer demands. Bachelor’s degree may be required along with 2-4 years of experience in the area.
Environmental Health and Safety CoordinatorImplement programs, policies and assessments to ensure company is in compliance with all federal and internal health and safety rules. Investigates any incidences that may result in asset loss and compile findings in reports for further review. Typically require a bachelor’s degree in a related field or 2-4 years of experience in the health and safety field.
Environmental Health and Safety SpecialistConducts environmental health investigations or inspections for health departments and companies. Responsible for implementing health and safety training programs, collecting environmental health statistics and giving safety protection support to employees within a given workplace. Often supervises field and creates surveys, monitors or tests equipment, and ensures the quality of technology the company is using. Bachelor’s degree is generally required with 4+ years of experience.
Environmental Health and Safety ManagerWork with, and for, organization to promote good working practices for employees. Provide recommendations to protect workers, and help educate employees on how to prevent health problems through training programs. Responsible for investigating accidents to identify causes and create preventative measures of reoccurrence. Oversees operations of various health and safety teams over a larger-scale business; may manage a department. Bachelor’s degree is required with 5+ years of experience in environmental health and safety.
ERP SpecialistReviews, analyzes and modifies the programming systems including encoding, testing and debugging to support an organization’s Enterprise Resource Planning (ERP) applications. May require a bachelor’s degree in area of specialty and 0-2 years of experience in the field or in a related area.
Export SpecialistPrepares import/export documents in accordance with established procedures and guidelines. May require an associate’s degree or its equivalent and 0-2 years of experience in the field or in a related area.
Export Manager Manages the import/export process and ensures compliance with U.S. and foreign government laws and regulations. Requires a bachelor’s degree in area of specialty and at least 7 years of experience in the field or in a related area.
Engineering ManagerPlans, organizes and directs engineering to meet company objectives for design, new product development and improvement of existing product lines. Confronts and solves performance/operational issues to improve development efficiency. Leads and develops the engineering team. Oversees a robust project management process and delivers timelines to keep projects on schedule and on budget. Requires a bachelor’s degree in engineering with 3+ years of management experience.
General ManagerOversees daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals. Creates incentives for employees and evaluates department’s efficiency and productivity. Additionally, will collaborate with company executives to develop strategic plans for business growth based on short- and long-term goals. May require a bachelor’s degree or its equivalent and experience in the field or a related area.
Import SpecialistPrepares import/export documents in accordance with established procedures and guidelines. May require an associate’s degree or its equivalent and 0-2 years of experience in the field or in a related area.
Import Manager Manages the import/export process and ensures compliance with U.S. and foreign government laws and regulations. Requires a bachelor’s degree in area of specialty and at least 7 years of experience in the field or in a related area.
Inventory Control SpecialistRecords and maintains control of all inventory items purchased and produced. Requires a high school diploma with 2-5 years experience.
Inventory ManagerEnsures adequate inventory of materials and products in accordance with inventory cycles and organizational philosophy. Requires a bachelor’s degree with 7 years of experience in the field.
Logistics ClerkPerforms administrative tasks to support the logistics group. Requires a high school diploma or its equivalent and 0-2 years of related experience.
Logistics CoordinatorCoordinates and analyzes a company’s supply chain. Manages the life cycle of a product; acquisition, distribution, allocation, and delivery to the consumer. Assists in monitoring transportation, inventory, purchasing, and warehousing by using software
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2021 SALARY GUIDE | NATIONAL JOB DESCRIPTIONS
systems specifically designed to manage logistical functions. Responsible for directing the movement of people or consumer goods and supplies. Requires a high school diploma or its equivalent.
Logistics Analyst Determines the most effective means for an organization to use capital, equipment, energy, facilities, information, material, people and other assets to make a product or service. Typically requires a bachelor’s degree and 2-4 years of experience in the field.
Logistics Manager Oversees and organizes program activities designed to ensure effective and economical support for production of various goods and services. Typically requires a bachelor’s degree and 5-7 years of experience.
Director of LogisticsDirects and oversees operations within the organization’s logistics department, including the transportation and storage of goods, vendor selection and negotiation, distribution and inventory control. Typically requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field.
Director of Global LogisticsDirects and oversees operations within the organization’s logistics department, including the transportation and storage of goods, vendor selection and negotiation, distribution and inventory control. Typically requires a bachelor’s degree in area of specialty and at least 10 years of experience in the field.
Vice President of LogisticsPlans and directs all aspects of an organization’s logistics management program. Requires a bachelor’s degree with at least 10 years of experience in the field.
Vice President of Global LogisticsDevelops policies and procedures for logistic processes in order to ensure optimization and compliance with established standards and regulations. Requires a bachelor’s degree with at least 10 years of experience in the field.
Sr. Vice President of LogisticsProvides oversight and maintenance of the operational and personnel activities of one or more processes in the logistics department to ensure consistent, efficient and cost contained services are provided to all internal and external customers. Requires a bachelor’s degree with 15 years of experience in the field.
Sr. Vice President of Global LogisticsProvides oversight and maintenance of the operational and personnel activities of one or more processes in the logistics department to ensure consistent, efficient and cost contained services are provided to all internal and external customers. Requires a bachelor’s degree with 15 years of experience in the field.
Manufacturing EngineerPlans, directs and organizes manufacturing processes. Requires a bachelor’s degree in engineering and 3-5 years of experience in the field.
Master SchedulerOrganizes and expedites flow of equipment, materials, parts, assemblies and other materials according to schedules or priorities, and compiles and maintains manual or computerized records. Typically requires a bachelor’s degree and 4-7 years of experience in field.
Materials ManagerManages and administers materials management functions, such as the planning, procurement, storage, inventory control and distribution of materials and products to meet company objectives and customer requirements. Requires a bachelor’s degree and 3-5 years of experience in the field/area.
MRP SpecialistResponsible for providing subject matter expertise in a process where companies streamline different operational/manufacturing departments in one computer system to maximize efficiency. Requires a bachelor’s degree and a minimum of 7 years of experience in the field.
Operations ManagerManages and organizes branch, plant or department operation strategies and activities. Typically requires a bachelor’s degree and 5-7 years of experience in the field.
Director of OperationsEnsures that a company’s everyday activities run smoothly. Sets parameters to judge how efficiently and effectively the organization is operating. Responsible for streamlining and improving business processes, spearheading long-term business planning and analyzing the effectiveness of existing business factors. Reviews and evaluate business procedures, ranging from office expenses to real estate assets. Bachelor’s degree is required with 8+ years of experience in the field or leadership role.
Vice President of OperationsSupports the growth to add to the bottom line of an organization. Focuses on strategic planning and goal-setting, and directs the operations of the company in support of its goals. May be required to monitor revenue margins for worker productivity, develop guidelines for personnel evaluations, staff advancement and recruitment procedures. Develops strong relationships with outside partners, such as vendors and advisors, as well as internal partners. A bachelor’s degree is required, and a master’s degree is often preferred, with at least 10 years of experience in the field or a leadership role.
Chief Operating