2020 Troop Cookie Manager (TCM) Handbook - Girl Scouts...√ Initial Cookie Orders must be committed...

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for all you do!!! 2020 Troop Cookie Manager (TCM) Handbook TROOP ACH WITHDRAWALS: FEBRUARY 28, 2020: 50% of Amount Due to Council for troop’s INITIAL order. MARCH 20, 2020: Remaining 50% of Amount Due to Council for troop’s INITIAL order. APRIL 3, 2020: Amount Due to Council for ALL packages received from COOKIE CUPBOARDS. NOTE: The exact time an ACH withdrawal will be processed cannot be determined. DO NOT rely on funds from a deposit on the day of the withdrawal to be available to cover an ACH. 2020 Cookie Prices $4.00 - Standard Varieties $5.00 - Gluten Free 2020 Troop Profit Standard: .60/.70* Bonus: .62/.72** **02¢ Bonus for participating in both 2019 Fall Product ($1500 in sales), and 2020 Cookie Programs. *Opt Out, girls choose additional troop profit instead of recognitions/Cookie Dough. Girls/parents, sign 2020 Recognition Opt Out Contract. Troops change SMARTCOOKIES to “Opt Out”. 2020 Cookie LineUp and sales averages! Crispy chocolate wafers dipped in a mint chocolate coating 24% of total sales Vanilla cookies topped with caramel, sprinkled with toasted coconut and laced with chocolate stripes 19% of total sales Crispy vanilla cookies layered with peanut butter and a chocolatly coating 16% of total sales Crispy graham cookies double dipper in yummy creme ising and fiinsed with a scrumptious chocolate coating 9% of total sales Savory slices of shortbread with a refreshingly tangy lemon flavored icing 10% of total sales Crisp and crunchy oatmeal cookies with creamy peanut butter filling 9% of total sales Traditional shortbread cookies 6% of total sales Rich caramel, semi-sweet chocolate chips and a hint of sea salt in a chewy, gluten-free cookie* *Limited quantity 1% of total sales Shortbread cookies dipped in fudge and topped with an embossed thank you in one of 5 languages 6% of total sales FINAL YEAR!! Stock up!

Transcript of 2020 Troop Cookie Manager (TCM) Handbook - Girl Scouts...√ Initial Cookie Orders must be committed...

Page 1: 2020 Troop Cookie Manager (TCM) Handbook - Girl Scouts...√ Initial Cookie Orders must be committed in SMARTCOOKIES, and your PSC notified by JANUARY 10, 2020. Initial Troop Cookie

for all you do!!!

2020 Troop Cookie Manager (TCM) Handbook

TROOP ACH WITHDRAWALS:

FEBRUARY 28, 2020: 50% of Amount Due to Council for troop’s

INITIAL order.

MARCH 20, 2020: Remaining 50% of Amount Due to Council for troop’s

INITIAL order.

APRIL 3, 2020: Amount Due to Council for ALL packages received

from COOKIE CUPBOARDS.

NOTE: The exact time an ACH withdrawal will be processed cannot be determined. DO NOT rely on funds from a deposit on the day of the withdrawal to be available to cover an ACH.

2020 Cookie Prices$4.00 - Standard Varieties

$5.00 - Gluten Free

2020 Troop ProfitStandard: .60/.70*

Bonus: .62/.72**

**02¢ Bonus for participating in both 2019 Fall Product ($1500 in sales), and 2020 Cookie

Programs.

*Opt Out, girls choose additional troop profit instead of recognitions/Cookie Dough.

Girls/parents, sign 2020 Recognition Opt Out Contract.

Troops change SMARTCOOKIES to “Opt Out”.

2020 Cookie LineUp and sales averages!

Crispy chocolate wafers dipped in a mint chocolate coating

24% of total sales

Vanilla cookies topped with caramel, sprinkled with toasted coconut and

laced with chocolate stripes19% of total sales

Crispy vanilla cookies layered with peanut butter and a

chocolatly coating16% of total sales

Crispy graham cookies double dipper in yummy creme ising and fiinsed with a

scrumptious chocolate coating9% of total sales

Savory slices of shortbread with a refreshingly tangy lemon flavored icing

10% of total sales

Crisp and crunchy oatmeal cookies with creamy peanut butter filling

9% of total sales

Traditional shortbread cookies6% of total sales

Rich caramel, semi-sweet chocolate chips and a hint of sea salt in a chewy,

gluten-free cookie**Limited quantity

1% of total sales

Shortbread cookies dipped in fudge and topped with an embossed thank you in

one of 5 languages6% of total sales

FINAL YEAR!! Stock up!

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TABLE OF CONTENTSIMPORTANT PROGRAM DATES....................................................................................3

ADULT/TROOP RECOGNITIONS AND MARKETING TOOLS...........................3

HOW TO OBTAIN COOKIES.....................................................................................4 & 5 Є Initial Troop Cookie Order Calculations..........................................................................................................4

Є Initial Troop Cookie Order Entry in SMARTCOOKIES...............................................................................4

Є Planned Order Calculations and Distribution..............................................................................................4

Є Planned Order in SMARTCOOKIES...................................................................................................................4

Є Initial Troop Cookie Order Distribution...........................................................................................................5

Є Initial Girl Cookie Distribution.............................................................................................................................5

Є Additional Girl Cookie Distribution....................................................................................................................5

PAYMENT PROCEDURES.................................................................................................6

Є Girl Delivered Credit Card Payment via SMARTCOOKIE Mobile App...............................................6

CUMULATIVE RECOGNITION PROGRAM......................................................7 & 8 Є Standard Recognition Plan..................................................................................................................................7

Є 500/1000 Club..........................................................................................................................................................7

Є Gift of Sharing.............................................................................................................................................................7

Є Specialty Patches.....................................................................................................................................................8

Cookie Booth PROGRAM........................................................................................8 & 9 Є What to Order.............................................................................................................................................................8

Є Selling Success..........................................................................................................................................................8

Є Troop Scheduled Cookie Booths.......................................................................................................................9

Є Council Scheduled Cookie Booths..................................................................................................................9

SMARTCOOKIES (https//:www.abcsmartcookies.com)................................................................10 & 11 Є SMARTCOOKIES Dashboard..................................................................................................................10

Є SMARTCOOKIES Rosters.........................................................................................................................10

Є SMARTCOOKIES Recognitions...............................................................................................................11

Є SMARTCOOKIES Reports (Current/Archived)................................................................................11

Є SMARTCOOKIES Finances.......................................................................................................................11

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Volunteer Recognitions and Marketing Tools The form on our website (www.girlscoutsnebraska.org) has the

list of available items and pricing. Click on the order link to place order and pay. Orders must be submitted online

BY JANUARY 10, 2020.

IMPORTANT PROGRAM DATESBY JANUARY 10:

√ Attend a troop meeting to train girls AND parents about the Program. √ Work with the girls AND parents on ESTIMATES for the initial order. √ Deadline to commit initial cookie order in SMARTCOOKIES, and notify your PSC. √ Deliver 2020 Recognition Opt Out Contract (if applicable). √ Deadline to enter Volunteer Recognition Orders.

JANUARY 30 - FEBRUARY 7: Pickup cookies and distribute to the girls.FEBRUARY 7 - MARCH 15:

√ Direct Door-to-Door Sale Dates. √ Girls collect money and submit to the troop.

FEBRUARY 7 - MARCH 18: Cookie Cupboards open for cookie distribution.FEBRUARY 9 - MARCH 15: Troops order additional cookies via WEEKLY Planned Orders. FEBRUARY 9: First Planned Order due (by 11:59 p.m. (MST).FEBRUARY 14 - MARCH 15: Cookie Booths with Direct Door-to-Door Sales.FEBRUARY 28: First ACH withdrawals for 50% of the Amount Due Council for troop’s initial cookie order. FEBRUARY 28: Recognition/Rewards section available for order entry in SMARTCOOKIES.MARCH 16: Recognition page from cookie order card due to TCM.MARCH 18: Enter and commit recognition order in SMARTCOOKIES and notify PSC. MARCH 20: Second ACH withdrawals for remaining 50% of the Amount Due Council for troop’s initial cookie order. MARCH 23: Cookie Program Collection Report & supporting documentation due to Product Program Manager.APRIL 3: Final ACH withdrawals for the Amount Due Council for ALL cookies received from Cookie Cupboards.BEGINNING APRIL 20: Pick up recognitions. ALL troops have a recognition order.

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HOW TO OBTAIN COOKIES Data Entry for ALL Initial, Planned, and Transfer Cookie orders must be entered into SMARTCOOKIES:#Volunteers will receive an email from [email protected] to set up their user file (page 10)

Initial Troop Cookie Order Calculations: √ Work with girls/parents to determine girl estimates to help with the troop’s Initial Order. These are only estimates!

Girls ARE NOT TO take orders before FEBRUARY 7, 2020. √ TROOP Initial Cookie Order Worksheet is on our website for assistance with calculation.

* Returning troops can use their previous year's Initial Order to calculate their 2020 Initial Order.* New troops can use the council Per Girl Average (PGA) of 224 to help calculate their Initial Order.

* Troops are advised to order 75% of last year's initial order.

√ Initial Orders are by variety in FULL CASES ONLY (12 pkgs. per case).

√ Initial Cookie Orders must be committed in SMARTCOOKIES, and your PSC notified by JANUARY 10, 2020.

Initial Troop Cookie Order Entry in SMARTCOOKIES √ Troop Initial Order use the Order Tab

√ Enter 5 DIGIT TROOP NUMBER in the order notes field at the bottom of the page.

√ Enter the number of CASES (12 pkgs. per case) for each variety, including Gluten Free Caramel Chocolate Chip.

√ Slide the Ready For Review toggle.

√ You will be prompted to select a delivery station location. Select your assigned date and/or location and click Save.

√ To submit your Initial Order, in Manage Order; select Initial Order, click on the blue bar “Apply Search Parameters.” Your initial order will appear. If the order is correct you can submit your order, using the three dots on the right side.

√ To edit the order, click on “Edit Order” to go to the initial order screen. Make the changes needed and click on Save. Use the 3 blue dots to save changes.

Once your order has been submitted notify your PSC. Note: you can no longer change your order. If a change is needed contact your PSC

Planned Order Calculations and Distribution: √ Additional Cookies are distributed through Cookie Cupboards via Planned Orders.

* Gluten Free Caramel Chocolate Chip are not available from any Cupboard on a Planned Order.

√ Cupboards are open February 7 to March 18, 2020 to distribute Planned Orders; exact hours vary by Cupboard.

√ Planned Orders are in Packages (not cases).

√ Calculate Planned Orders based only on additional orders sold by the girls and/or the weekly Booth sales.

√ An adult must sign accepting financial responsibility for cookies received from the Cupboard.

√ Once picked up the order is approved in to create a Cupboard to Troop Transfer Order.

Planned Order in SMARTCOOKIES √ Troops can enter ONE Planned Order per week, by EOD Sunday (11:59 pm - MST) to be available by the NEXT weekend.

* Once entered, troops must contact the Cupboard Manager to confirm pick-up date and time, choices in SMARTCOOKIES does not guarantee your pickup, only the Cupboard Manager can set up pickup.

√ Troops are financially responsible for all cookies received from all Cupboards throughout the sale. Payment will be via a final ACH on APRIL 3, 2020.

√ Planned Orders cannot be edited or deleted by the troop. The Cupboard Manager can assist with changes.

√ COOKIES CANNOT BE RETURNED OR EXCHANGED.TYPICAL PLANNED ORDER DELIVERY WEEK

SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAYTroop orders

entered by 11:59 PM (MST)

Council order submitted by

12:00 PM

Cookies from ABC distribution center

begin delivery

Cookies in transit to delivery agents

Cookies arrive at delivery agents. Delivery agents deliver to Cupboards

Delivery agents continue deliveries

to Cupboards

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NOTES

HOW TO OBTAIN COOKIES Data Entry for ALL Initial, Planned, and Transfer Cookie orders must be entered into SMARTCOOKIES:

#Volunteers will receive an email from [email protected] to set up their user file in Troop Information (page 10).

Initial Troop Cookie Order Distribution: √ Distribution of the INITIAL troop cookie orders begins statewide JANUARY 30, 2020 but girls may not sell

cookies until FEBRUARY 7, 2020.

√ Troops will schedule INITIAL cookie order distribution via instructions from their service area. * Please arrive at your scheduled time and come prepared with an appropriate vehicle(s).

√ Troops count order(s) and sign a Troop Cookie Delivery Agreement as a receipt for cases received and total money due for initial cookie order.

√ The Amount Due to Council for the initial order is paid via two ACH withdrawals from troop accounts for 50% of the Amount Due to Council from the Troop Cookie Delivery Agreement. ACH will be processed on FEBRUARY 28, 2020 and March 20, 2020.

Initial Girl Cookie Distribution: √ Schedule pick-up times and sort each order. √ Complete first line of COOKIE PICK UP RECEIPT section of the 2020 Cookie Program Participation

Permission & Receipts form. √ Complete the Amount Due field of the PAYMENT RECEIPTS section and remind parent/guardian of due

dates and provide a money envelope.

√ Parent/Guardian counts the order and signs the COOKIE PICK UP RECEIPT section.

Troops may want to retain some inventory from the initial cookie order to have on hand before their weekly Planned Order .

Additional Girl Cookie Distribution: √ Additional orders are placed based on additional packages actually sold by each girl.

√ Have parent/guardian count the order and sign the COOKIE PICK UP RECEIPT section.

√ Require payment for cookies already received BEFORE distributing additional cookies.

√ Refer to PAYMENT RECEIPT section for amount due and write in the AMOUNT DUE for additional cookies.

√ Parent/Guardian counts the payment and signs the receipt with you.

√ Complete the next line of the COOKIE PICK UP RECEIPT section of the 2020 Cookie Program Participation Permission & Receipt form.

REMEMBER: Enter Troop to Girl Transfers for ALL cookies distributed to girls.

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Parent/Guardian Payments: √ Troops determine their payment plan and due dates for parents/guardians. Clearly communicate these deadlines to

the parents/guardians.

√ Girls are ENCOURAGED to accept ONLY CASH, If a girl accepts a check, the check must be made payable to the parent/guardian.

√ TROOPS SHOULD NEVER ACCEPT CHECKS FROM A GIRL'S INDIVIDUAL CUSTOMERS.

√ Parents/Guardians must pay for Amount Due on each signed Cookie Pick up line on the 2020 Cookie Program Permission and Receipt form.

√ Require payment for cookies already received before distributing additional cookies.

√ When money is received, count it WITH the parent/guardian.

√ Complete the Amount Paid, Balance Due (if applicable) and Payment Date fields of the Payment RECEIPT section on the 2020 Cookie Program Permission and Receipt form.

√ Enter Girl Financial Transaction to track a girl's financial transactions in SMARTCOOKIES.

Troop Payments: √ Troops are STRONGLY ENCOURAGED to accept ONLY CASH OR CHECKS FROM PARENTS/GUARDIANS. All money

is deposited into the TROOP ACCOUNT as soon as received.

√ Troop payments to the council are via three ACH withdrawals from the troop account.

√ Bank Account Information must be submitted to the Finance Department to be used to process troop ACH withdrawals.

√ Troops determine the dates payments are due from the parents/guardians and what form of payment will be accepted for deposits into the troop account.

√ Deposit checks FROM parents (if allowed) into troop account at least 5 business days BEFORE the ACH date.

√ Checks must be payable to “Girl Scout Troop Number________” and have a valid driver’s license number and phone number written on the face of the check.

√ If a check is returned, the troop should contact the person who wrote the check and attempt to obtain payment for the amount of the check and any bank fees.

√ If troop has problems collecting money, print the Collection Report from our website and follow the Collection Procedures on the back.

√ Collection Reports may be submitted at any time during the program, to adjust the next scheduled ACH total. To make adjustments, Collection Report(s) must be submitted 7 days prior to the ACH date for adjustments.

PAYMENT PROCEDURES

Girl Delivered CREDIT CARD PAYMENT via the SMARTCOOKIE Mobile App.Troops cover the transaction fees, but the increase in sales can make the transaction fee worthwhile.

The fee = 2% of the total sale plus 12¢ per transaction.

Example: Girl Delivered Sale of 6 packages = $24.00

≥ $24.00 x 2% = 48¢ plus the 12¢ transaction fee,

≥ Total credit card charges for the sale = 60¢.

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Standard Recognition Plan: √ Based on total packages sold between FEBRUARY 7 and MARCH 15, 2020. √ Girls who sell 25+ packages earn the “Theme” patch. √ At 60 packages, girls earn cumulative recognitions or 2020 Cookie Dough*

* 2020 Cookie Dough may be redeemed for any council sponsored program, camp, Travel Bucks or destinations (excluding required cash deposits); or purchases in any Juliette’s Boutique or camp trading post statewide.

* 2020 Cookie Dough is not transferable, redeemable for cash or national membership.* 2020 Cookie Dough expires and cannot be redeemed after APRIL 1, 2021.

√ Choices are detailed on the recognition page in the cookie order card.

√ Recognitions are submitted to TCM by MARCH 16, 2020.

√ Recognition order entry opens FEBRUARY 28, 2020, and orders are entered in SMARTCOOKIES by MARCH 18, 2020.

500/1000 Club: The 500/1000 Clubs rewards top cookie sellers with additional recognitions. These additional rewards are ordered by the council.

500/1000 Club members are sent their choices from the council.Troops DO NOT order any the additional 500/1000 recognitions.

CUMULATIVE RECOGNITION PROGRAM

Gift of Sharing:Gift of Sharing is a community service activity. Troops choose a charity for girls to sell cookies for donation to; then contact the charity for donation and delivery.

√ Customers write a NUMBER, NOT A VARIETY, in Gift of Sharing column on the order card.* Troops may also sell Gift of Sharing cookies at Cookie Booths. These purchases are divided among

the girls as part of normal Cookie Booth sales totals. √ Girls collect money for Gift of Sharing when they take the orders. √ Gift of Sharing sales are transferred in Tracked Cookie Share.

* Online Gift of Sharing sales are entered as a Virtual Cookie Share for credit to the girl.* Any Direct Shipped Gift of Sharing Online orders will be fulfilled by the Council.* Troops use the troop’s remaining inventory to fill Gift of Sharing orders.

√ Troops who sell more than their remaining inventory, will contact a Cookie Cupboard for additional cookies. √ Girls selling 3 packages of Gift of Sharing, earn the Cookie Share patch.

2020 BONUS RECOGNITION!!!!!FRANCES THE JUMBO FOXEVERY girl who sells 300+ packages

of cookies, OR 12 packages of cookies online, receives one entry in the statewide drawing. The winner will be announced

at the end of the 2020 Cookie Program.

NOTES

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CUMULATIVE RECOGNITION PROGRAM CON’T.Specialty Patches: Goal Getter

√ Girls set goals in SMARTCOOKIES and work towards them

Online √ Girls sell 10 or more direct shipped packages online

Cookie Booth √ Girls participate with their troop in one Cookie Booth, which is entered using the Booth Divider

Family √ Girls in same household who sell a COMBINED TOTAL of 300 packages. Parents complete a Family Patch Order Form for each girl and submit to TCM by MARCH 16, 2020

COOKIE BOOTH PROGRAMCookie Booths are open to all levels. Daisies should sell at family/friend familiar locations.

What to Order: √ On average, troops sell 1-1/2 to 2 cases per hour at Cookie Booths. √ Troops need a mix of every variety. √ Cookies for Cookie Booths must be ordered with your weekly Planned Order. √ To obtain cookies during a Cookie Booth, contact a Cupboard Manager to coordinate a Transfer

Order. √ To credit Booth sales to girls, use the Booth Divider to calculate number of cookies for each girl to

enter in SMARTCOOKIES. √ REMEMBER COOKIES CANNOT BE RETURNED OR EXCHANGED.

Selling Success: √ Two adults are required at every Cookie Booth. √ Cookie Booths must have more girls than adults present. √ Girls need to know how to present cookies, handle money, and be safe when in public. √ We are GUESTS at all Cookie Booth locations. Girls and Parents need to be trained on appropriate

behavior. √ Girl Scouts should not disrupt normal business at the location. √ Troops must supply their own table and chairs, cash box with change and receipt books. √ Registered parents assisting with a Cookie Booth should sign receipts for cookies and money, both

when taking the items, and when returning as well. √ Any scheduling conflicts or miscommunications, adults must resolve in a Girl Scout manner. √ Girl Scouts should wear membership pins, uniform, sash, vest or other Girl Scout identifying clothing.

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COOKIE BOOTH PROGRAM CON’T.Troop Scheduled Cookie Booths:Troops are responsible for contacting locations to secure Cookie Booths EXCEPT SAM’S CLUB, WALMART AND WALMART NEIGHBORHOOD MARKETS IN OMAHA, LINCOLN, COLUMBUS, NORFOLK, SEWARD & YORK. These are coordinated by the council; troops MAY NOT contact these locations directly.

√ For all other Cookie Booths, troops will work directly with the location to establish dates, times and details for their Troop Secured Cookie Booths.

√ Contacting the Store Manager or Director is the best way to secure a Cookie Booth. You should receive written confirmation from the location to confirm Booth details, as well.

√ Remember, we are guests in these facilities. You must respect their schedules and guidelines. √ Following up with a thank you in some manner, is recommended.

ENTERING TROOP SCHEDULED TROOP SECURED COOKIE BOOTH INFORMATION IN SMARTCOOKIES IS REQUIRED TO ENSURE INVENTORY IS AVAILABLE, AND TO PROMOTE YOUR

COOKIE BOOTHS IN THE BOOTH LOCATOR.

Sam’s Club, WalMart & WalMart Neighborhood Markets in Omaha, Lincoln, Columbus, Norfolk, Seward & York Scheduled Cookie Booths:

√ In support of the agreement between GSUSA and WalMart Corporation Girl Scouts Spirit of Nebraska schedules ALL Cookie Booths at Sam’s Clubs, WalMart Supercenters and WalMart Neighborhood Markets in these areas.

√ Any Sam’s Club or WalMart Supercenter store outside of these specified locations may be scheduled by the troops within that community as Troop Scheduled Booths.

√ Troops may begin scheduling shifts at the Sam’s Club, WalMart & WalMart Neighborhood Markets in Omaha, Lincoln, Columbus, Norfolk, Seward & York on JANUARY 17, 2020 AT 6:00 AM CST via the Booth Scheduler.

√ There is no limit to the number of shifts, or the number of shifts per day a troop can schedule at these locations. These Cookie Booths are available on a first come, first served basis.

NOTE: ALL SAM’S CLUB, WALMART SUPERCENTER and WALMART NEIGHBORHOOD MARKET COOKIE BOOTHS are OUTSIDE - NO EXCEPTIONS!!

IF YOUR TROOP CANNOT COMMIT TO AN OUTSIDE BOOTH, REGARDLESS OF WEATHER, PLEASE DO NOT SCHEDULE AT ANY OF THESE LOCATIONS.

NOTES

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SMARTCOOKIES (https//:www.abcsmartcookies.com)The SMARTCOOKIES website is designed for girls AND volunteers to manage their 2020 Cookie Program.

#Volunteers will receive an email from [email protected] to set up their user file in Troop Information.

Once logged in, volunteers and girls will have all of the information and tools needed to help ensure a successful 2020 Cookie Program. SMARTCOOKIES supports: Google, Chrome, Mozilla Firefox and Safari.

SMARTCOOKIES Dashboard The Dashboard page includes primary troop information such as Order Tracking, Important Dates, Messages, Stats and Financial Summary. There are headers along the top, to manage your sale. Troops will be uploaded into SMARTCOOKIES beginning JANUARY 31. 2020.

Troop Information: √ Click on the link in the email to go to Troop Information. √ Your basic information will be pre-populated. √ If volunteers logged in last year, they can use the same user name and password. √ In the Primary Info, enter First and Last name and Email address (this is the email for your login). √ Confirm the level of your troop. √ Set your password. √ For 2020 Recognition Opt Out Troops, in the Proceed Plan and Main Recognition Plan select “Opt Out

Plan.” Please note, once an initial order has been placed we cannot change your status. √ Click Submit. You will receive an email confirmation.

Troop Roster:The girls' information will be uploaded in SMARTCOOKIES starting JANUARY 31, 2020. To manage girls in your troop:

√ Hover over the My Troop tab. √ Click on Troop Roster. √ Click on Add New Girl located at the bottom of the page.

• Enter all the required information in the fields:• First and Last name.• DO NOT enter GSUSA ID. • Grade level.• Parent Information.

√ Click Save when complete. √ To edit a girl's information, click on the pencil icon, make the changes and click Save. √ To delete a girl's information, click the X icon by her name. √ No girl's profile can be deleted if any orders have been created under her name. Contact your PSC or

PPM for assistance.

NOTES

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SMARTCOOKIES (https//:www.abcsmartcookies.com)

SMARTCOOKIES RecognitionsTroops can begin entering Recognition Orders FEBRUARY 28, 2020; ONLY AFTER all packages sold BY THE TROOP HAVE BEEN TRANSFERRED TO GIRLS.

√ Hover over Rewards, click Recognition order. √ Select Main for the type of recognition order when you click Main the order will automatically be created. √ Each girl will be listed and labeled as ‘unread’ until you open each girls’ order and review it by clicking on

the girl’s name. √ Girl orders requiring size or choice selections will be marked with a red warning symbol. √ Sizes and choice selections must be completed before the order can be submitted. √ Click on the extras tab to see patches automatically awarded and to manually select any ‘extra items’ that

have been earned. √ To manually select a patch for a girl, Click on the box within the item to select it. √ When all selections are made and extras selected, click Save to go the next order. √ Once a recognition order has been created, updates to a girls total sales (+/-) will be automatically reflected

in her recognition order. √ Once all the steps are complete, click on the Submit button in the upper corner.

SMARTCOOKIES Reports (Current/Archive) √ Hover over the Reports and select Current or Archived. √ Select type of report in the Reports Category. √ In the Reports Section scroll down to find report needed and select. √ Leave all fields at the default or blank, EXCEPT for “Unit of Measure”; choose Packages. √ In “Select View Type” leave as PDF and click “View Report”. √ Print or save a copy of the report. √ There are NO reports to be submitted to your PSC or Product Program Manager. If you wish to have

reports for your records, you can save or print them.

Some popular reports:• Girl Cookie Order Summary details cookie orders for each girl.• Recognition Order Summary by Girl will list each girl and the recognitions she has earned.• Troop Sales Summary lists cookie orders by variety for the troop.• Transfer Order Summary lists transfer orders by variety for the troop.• Girl Balance Summary details cookie transfers, money collected and money still owed.

• Troop Balance Summary details transfers, troop profit and money owed to council.

SMARTCOOKIES Finances √ Hover over Finances, click on Financial Transactions. √ Select Girl Transaction. √ Click “Add Girl” Transaction. √ Select the girl from the drop down menu. √ Enter the type of payment, date and amount of payment. √ Use notes and reference field for your own information. √ Click Save and you can enter another transaction.

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Misty ElliottGrand Island Service Center2400 East Wildwood DriveGrand Island, NE [email protected] Services: 402-558-8189Direct: 308-646-3299

MeLisa LongLincoln Service Center8230 Beechwood DriveLincoln, NE [email protected] Services: 402-558-8189Direct: 402-875-4344

Traci CherringtonOmaha Service Center2121 South 44th StreetOmaha, NE [email protected] Services: 402-558-8189Direct: 402-779-8220

Vicki HanusColumbus Service Center1570 33rd AvenueColumbus, NE [email protected] Services: 402-558-8189Direct: 402-260-3189

Your Product Program Team

NEW!!! 2019-2020 Service Unit (SU) Incentive Plan:

Find details at https://www.girlscoutsnebraska.org/en/

volunteers/vol-resources/service-units.html

The incentive portion for cookie sellers: The SU

has reached 85% of their girl membership goal by February 1,

2020 AND 85% of their active girls as of February 1, 2020 are participating

in the 2020 Cookie Program.