Girl Scouts of San Gorgoino

Coordinator Guide

Contents

Sales Materials .............................................................................................................................................. 3

First Things First ............................................................................................................................................ 3

Where to Get What You Need ....................................................................................................................... 3

2016 COOKIE SALE CALENDAR ................................................................................................................. 4

Meet the Cookies!!! ........................................................................................................................................ 5

Parent/ Girl Training....................................................................................................................................... 7

Figuring Out Your Troop’s Initial Order .......................................................................................................... 7

SNAP+ ........................................................................................................................................................... 9

Cookie Booth Lotteries .................................................................................................................................. 9

MEGA Drop ................................................................................................................................................. 10

Sale Starts January 24th, 2016 .................................................................................................................... 11

Permission Slips & Special Activity Forms ................................................................................................... 11

Distributing Cookies to Girls ........................................................................................................................ 11

Cookie Storage ............................................................................................................................................ 12

COCO~ Cookie Command for Girls ............................................................................................................. 13

Cookie Cupboards ....................................................................................................................................... 13

Returning Cookies to the Troop ................................................................................................................... 14

NO Returns to Council ................................................................................................................................. 14

Trades ......................................................................................................................................................... 14

Damaged Cookies ....................................................................................................................................... 15

Troop to Troop Transfers ............................................................................................................................. 15

I CARE Program .......................................................................................................................................... 15

Crediting I CARE Cookies to Girls ............................................................................................................... 16

Mid-Sale Inventory Report ........................................................................................................................... 16

Clean-Up Inventory Report .......................................................................................................................... 17

Walkabout Period and Reporting ................................................................................................................. 17

Glow Party Period and Reporting ................................................................................................................ 18

Individual Girl Rewards ................................................................................................................................ 19

Cookie Dough Cards ................................................................................................................................... 22

Council Top Sellers...................................................................................................................................... 24

Region Top Sellers ...................................................................................................................................... 24

“PGA” Rewards = “Per Girl Average” ........................................................................................................... 24

Troop Proceeds ........................................................................................................................................... 25

Closing Out Your Sale ................................................................................................................................. 26

Receiving Troop Rewards ........................................................................................................................... 27

Cookie Finances .......................................................................................................................................... 27

Cookie Booth Guidelines ............................................................................................................................. 31

Safety and Sales Tips .................................................................................................................................. 35

Girl and Adult Code of Conduct ................................................................................................................... 36

Cookies & Media ......................................................................................................................................... 37

Southern California Council Border Treaty .................................................................................................. 37

Sales Materials You will receive the following items to help with the sale:

Item(s) Quantity

• Troop Initial Order Form 1 Form per Troop

• Product Sales Troop Coordinator Agreement 1 Form per Troop

• Sample Cookies 1 Box per Troop

• Money/ Cookie Receipt Books Several per Troop

• Troop Cookie Coordinator Guide 1 per Troop

• SNAP+ Troop User Guide 1 per Troop

• Family Guide & Parent Permission Form 1 per Girl

• Money Envelopes 1 per Girl

• Troop to Troop Transfer Forms Several per Troop

• I CARE Customer Receipts Several per Troop

• I CARE Distribution Form 1 per Troop

• Girl to Girl Box Transfer Form Several per Troop

• ABC Sales Materials 1 set per Troop

• Opt-Out Form ONLINE ONLY

First Things First The Troop Cookie Coordinator Must:

• Be a currently registered Girl Scout.

• Have an approved Volunteer Application on file with GSSGC.

• Have passed a Criminal Background Check with GSSGC.

• Attend GSSGC’s annual Cookie Training.

• Sign a Product Sales Troop Coordinator Agreement.

• Agree to and follow all of the guidelines as outlined in training, the Product Sale Contract Troop Coordinator

Agreement, and this guide.

NOTE: The person who signs the Product Sales Troop Coordinator Agreement becomes completely responsible for everything

that happens during the sale within that Troop. Should it become necessary to change the Troop Cookie

Coordinator during the middle of the sale, contact your Regional Product Sales Manager immediately! The new

Troop Cookie Coordinator will need to be trained; new Troop Cookie Coordinators cannot be appointed without

Council/Team Training and approval.

Where to Get What You Need

If you have any questions about the Cookie Sale, help is available and we encourage you to ask questions to resolve issues. A problem is much easier to solve at an early stage, before it gets out of control. Please follow the chain of command to help with problem solving. Refer to your Regional Who’s Who Handout:

• Regional Cookie Team Volunteers

• Regional Product Sales Manager

• Council Product Sales Team at productsales@gssgc.org

NOTE: Please allow your Teams a full 24 hours to respond prior to contacting Council. Follow the chain of command and the

information will be passed on as necessary.

Other Resources: www.gssgc.org & the GSSGC Facebook Page

2016 COOKIE SALE CALENDAR

Date Event Thursday, January 07, 2016 2016 Colorful Dash Packet Pick Up

Saturday, January 09, 2016 2016 Colorful Dash

TBA Regional Live Cookie Booth Lotteries

January 19th through 22nd, 2016 Selection period open for SNAP+ Lottery

Saturday, January 23, 2016 MEGA Drop and SNAP+ Lottery Assignments

Sunday, January 24, 2016 First Day of the 2016 Cookie Sale

Tuesday, February 02, 2016 Walkabout Period Ends

Wednesday, February 03, 2016 Walkabout Online Report Due

Friday, February 05, 2016 First Sweep - all walkabout monies or 25% due

Friday, February 05, 2016 Booth Sales Begin

Monday, February 15, 2016 Glow Party Period Ends

Tuesday, February 16, 2016 Mid-Sale Inventory Due

Wednesday, February 17, 2016 Glow Party Online Report Due

Thursday, February 18, 2016 Second Sweep - all glow party monies or 50% due

Tuesday, February 23, 2016 Deadline for families to return cookies to troops

Wednesday, February 24, 2016 Full case trades begin

Wednesday, February 24, 2016 Clean-Up Inventory Due

Tuesday, March 01, 2016 Mixed case trades begin

Tuesday, March 01, 2016 Third Sweep - 75% due

Sunday, March 13, 2016 Last Day of the 2016 Cookie Sale

Friday, March 18, 2016 2016 Cookie Paper Push

Tuesday, March 22, 2016 Final Sweep

Friday, April 01, 2016 Art Class (600+ Central)

Tuesday, April 05, 2016 Robot Girls (500+ HD)

Wednesday, April 06, 2016 Robot Girls (500+ CW)

Friday, April 08, 2016 Art Class (600+ SW)

Friday, April 15, 2016 Art Class (600+ CW)

Saturday, April 16, 2016 Robot Girls (500+ C)

Tuesday, April 19, 2016 Robot Girls (500+ LD)

Wednesday, April 20, 2016 Robot Girls (500+ SW)

Friday, April 22, 2016 Art Class (600+ LD)

April 23rd to April 24th, 2016 2016 Disney VIP (2000+)

Friday, April 29, 2016 Art Class (600+ HD)

Saturday, May 21, 2016 TENTATIVE 2016 Apple Camp (3000+)

Sunday, June 12, 2016 2016 Cali Girl (750+)

June 26th to June 29th, 2016 2016 Yosemite Trip (4000+)

July 16th to July 20th, 2016 2016 Arizona Trip (5000+)

August 19th to August 21st, 2016 2016 Camp Catalina (1250+)

Meet the Cookies!!! This year’s lineup includes 9 cookies

· Thanks-A-Lot

· Cranberry Citrus Crisps

· Gluten Free Trios

· Lemonades

· Shortbreads

· Thin Mints

· Peanut Butter Patties

· Caramel deLites

· Peanut Butter Sandwiches

Back for one final year: The Cranberry Citrus Crisps This crispy cookie is full of tangy cranberry bits and zesty citrus flavor plus it’s filled with 9 grams of whole grain! Made with real fruit, this cookie has no high-fructose corn syrup, and no artificial colors, flavors or sweeteners. Did you know this cookie is an incredible cookie for appetizers? Yes not just a delicious desert item but also fantastic when used for entertaining as a cracker on a cheese tray!

Officially a “real” Cookie for 2016 and no longer a pilot cookie - The Gluten Free Trios Chocolate chips nestled in a gluten free peanut butter oatmeal cookie. Millions of Americans can’t tolerate eating food with gluten – so ABC Bakers has created a delicious cookie just for them! Made with real chocolate chips, real peanut butter and certified gluten free whole grain oats, Trios will be available in a number of test markets this year, including GSSGC.

NOTE: The gluten free cookie orders were due in by September 30th, 2015. If your troop did not or could not place an advanced

pre-order your troop will only be able to get them if another troop wishes to trade some with you or transfer some to you. We are

not able to re-order more.

All Girl Scout Cookies sold through GSSGC are now $5 Have your read the FAQ’s about why the box of cookies now cost $5 vs $4? If not, please do so. Below is a graph on how the

cookie now crumbles at $5 vs $4. Also see the actual $ breakdown so you can see that our increase in price has greatly affected

numerous areas at GSSGC but specifically our troop proceeds, rewards, programs and camp.

COOKIE COST $1.00

TROOP PROCEEDS *average $0.90

PROGRAM GIRLS $0.59

MEMBERSHIP DEVELOPMENT $0.51

PROPERTIES $0.71

REWARDS $0.31

RESIDENT CAMP $0.25

DEVELOPMENT $0.20

ADULT EDUCATION $0.18

CAMP FUND $0.12

MANAGEMENT $0.11

COOKIE DOUGH $0.08

REGIONAL FUNDS $0.03

RECRUITMENT $0.01

Cookie Basics There are two bakers in the United States that bake Girl Scout Cookies. Each council chooses which baker they

would like to use. We are proud to have our cookies baked by ABC Bakers (America’s Best Cookies, a division of

Interbake Foods). San Gorgonio and Orange County Councils are the only Southern California Councils using

ABC Bakers. Although they have different names for them, both bakers bake the classic five varieties (Thin Mints,

Caramel deLites, Peanut Butter Patties, Peanut Butter Sandwiches and Shortbread), but have the option of three

additional varieties. The recipes of the two bakers for the classic five cookies are similar, but not exact.

Cookie Info!!!

· $5.00 per box

· $60.00 per case

· Nutritional Labeling on Every Box

· NO TRANS FATS

· No artificial preservatives

· Open Code Dating

· Freezes Well

· Baked especially for Girl Scouts

Parent/ Girl Training Teaching Girl Scouts and their parents about the Cookie Sale is extremely important. It is mandatory for the Troop Cookie

Coordinator to schedule a Parent Meeting to discuss the Cookie Sale. Be sure to read this Guide completely prior to your

meeting, so that you can communicate the sale guidelines accurately. Besides informing the girls and parents of the

requirements and expectations of the sale, a main component of the meeting should be goal setting. This is one of the five key

elements of programming and MUST be discussed. Troops should also discuss how they intend to use their troop proceeds.

The Family Guide has been designed as a tool for you to use when training parents and troops. Be sure to discuss everything in

the Family Guide and make sure that both the adults and girls understand that by signing the permission, they are agreeing to all

of the guidelines referenced in the Family Guide. Retain the signed Parent Permission page and file in you troop binder.

ONLINE Girl Information Form The Girl Information Form is to be completed by the parent/guardian ONLINE. Once they submit the online form, they will

receive an email copy of their submission. They should forward or provide a copy of this confirmation email the Troop Cookie

Coordinator. Failure to complete the online form (or if the submitted information is incorrect) can result in missed

communications regarding rewards, deadlines and events as well as possible forfeiture of Age Level Top Seller qualification.

The link to complete the 2016 Cookie Sale Girl Information form is available on our website, www.gssgc.org, under Cookies and

More > 2016 Cookie Sale. Or you can type it into the navigation bar of your web browser (be sure to copy the URL exactly as

displayed below):

https://girlscoutsgssgc.wufoo.com/forms/2016-cookie-sale-girl-information-form/

COORDINATOR NOTE: While some families may not have access to the internet to complete the online Girl Information Form,

Coordinators should make every effort to assist families in completing the online form. Bringing in a computer or tablet to the

meeting or printing the confirmation email may be all a parent/ guardian needs to fulfill this obligation.

Figuring Out Your Troop’s Initial Order

• Troop Initial Orders are due at Regional Cookie Training (December 8th-December 13th, 2015).

• December 14th, 2015 is the drop-dead deadline to place an initial order for pick-up at MEGA Drop. This means that if

the order is not placed by this date, you will not have an order to pick up at MEGA Drop and will need to pick up at

cupboard.

• Please consider changes in families’ lives which will affect their ability to sell this year (e.g. new or loss of job, new

baby, illness, childcare, etc.).

• Troops should have already discussed their Initial Order numbers with the girls and parents PRIOR to Troop cookie

training so that everyone understands the commitment that the TROOP is making.

• As a Coordinator, you cannot MAKE girls sell cookies or REQUIRE them to sell a certain number of boxes.

• The recommended order for the 2016 Cookie Sale is 70% of last year’s total number of boxes sold. Although 70% is

not required, ordering less than the recommended 70% without justification will jeopardize the troop’s ability to earn

additional bonus proceeds.

o Proceeds are a base of 83¢ per box.

o If your troop participated in the fall sale reaching 100% participation, your troop earns an additional 5¢ per

box, increasing your troop proceeds to 88¢ per box!

o If you place a 70% initial order, and pay for them, your troop will receive an additional 3¢ per box making

meaning your troop proceeds could be a max of 91¢ per box.

• Council’s sales history breakdown is as follows:

Thin Mints = 29%

Caramel deLites = 22%

Peanut Butter Patties = 15%

Lemonades = 12%

Peanut Butter Sandwiches = 11%

Shortbread = 6%

Thanks-A-Lots = 3%

Cranberry Citrus Crisps = 1%

Gluten Free Trios = 1% (pre-order ended Sept 30th, 2015)

• If the Troop’s Initial Order is not turned in to your Regional Manager by December 14th, 2015 or your Troop is joining

the sale after December 14th, 2015, you will have to wait to pick up cookies at the Burgess Cupboard on January 25th,

2016 or an Outbound Cupboard on January 26th, 2016. Orders placed after December 14th will NOT be available at

MEGA Drop.

• For changes in your troop’s numbers, please refer to “For Every Girl Who Has Left Your Troop…” and “For Every

New Girl in Your Troop” sections for additional information.

NOTE: ORDER CAREFULLY~ Troops are responsible for selling AND PAYING for all cookies ordered. Cookies are

NOT returnable to Council. Troop Cookie Coordinators need to know their inventory at all times.

Adjustments to Your Initial Order For Every Girl Who Has Left Your Troop: Because sales history varies from girl to girl, when girls leave a troop between cookie sales, troops are allowed to reduce their

Initial Order by the amount of cookies that they sold last year without jeopardizing their additional bonuses when applicable.

Troops should check their 2015 sales records to determine the number of boxes sold for all girls who have left their troop. This

number (rounded off to the nearest case) is the number of cases that can be subtracted from the total cases sold last year.

Multiply this new number by 70% for your reduced Initial Order. Be sure to indicate this justification on the 2016 Initial Order

Worksheet.

For Every New Girl in Your Troop and New Troops: It is recommended that NEW TROOPS, troops that did not participate in a previous cookie sale or troops who have added girls to

their troop, add an additional 10 cases per girl to your Initial Order in order to qualify for additional bonuses when applicable. Be

sure to indicate this justification on your 2016 Initial Order Worksheet.

NOTE: In an effort to guide NEW troops, we will not allow more than the recommended troop matrix (10 cases per girl) to be

ordered on the initial order. New troops are welcome to pick up more cookies on the first day of cupboard, January 25th, 2016 at

Burgess, or at any cupboard after January 26th, 2016 and throughout the sale. Being confident with your inventory is the

foundation of success. Numbers on paper are very different than cases in your home. We offer you a well-established initial

order. Troops may always get more as the need arises. Please note: Gluten free cookies are not available at any

cupboards. If you did not place an initial order by September 30th, 2015, you will not have access to them unless

another troop is willing to trade or transfer to you.

Suggested New Troop/New Girl Matrix • Three Cases (36 Boxes) Thin Mints

• Three Cases (36 Boxes) Caramel deLites

• One Case (12 Boxes) Peanut Butter Patties

• One Case (12 Boxes) Peanut Butter Sandwiches

• ½ Case (6 Boxes) Shortbread

• ½ Case (6 Boxes) Lemonades

• ½ Case (6 Boxes) Thanks-A-Lots

• ½ Case (6 Boxes) Cranberry Citrus Crisps

I CARE Adjustments Because I CARE donations are uncertain from year-to-year, troops are allowed to reduce their Initial Order by the amount of I CARE donations received during the most recent cookie sale they participated in, without jeopardizing their bonuses when applicable. This includes both virtual and physical boxes, whether delivered by Council or on-their-own. Be sure to indicate this justification on your Initial Order Worksheet.

SNAP+ The WEBSITE for SNAP+ is: http://www.abcSNAP.com. The Troop Cookie Coordinator will be emailed their troop username

and password by their Regional Product Sales Team. Emails will be sent to the email listed on the Troop Coordinator Contract.

Entering Girls in SNAP+ Council will upload all girls from eBiz/Personify into SNAP+. Please check your troop eBiz account to verify that all girls are on

your troop roster. Any girls that do not upload, can be manually entered into SNAP+ by the Troop Cookie Coordinator AFTER

January 24th, 2016. All girls’ names must be entered as FIRST NAME FIRST, LAST NAME LAST and MUST match their name

as registered with GSSGC.

Cookie Booth Lotteries The scheduling of cookie booths is done via Booth Lotteries. Each Region will conduct two types of lotteries: a “Live” Lottery and

a randomly generated SNAP+ Online Lottery.

Live Booth Lottery Troops attending the Live Booth Lottery will choose their booth locations based on random draw. Troops will be able to select

ONE date, time, and location based on those available each time that their troop number is called. Only ONE booth may be

selected during each round. Each Region will conduct a maximum of fifteen rounds during the Live Booth Lottery. Troops may

select a MAXIMUM of fifteen booth locations during the Live Booth Lottery.

SNAP+ Booth Lottery The SNAP+ Booth Lottery will be conducted through the ABC SNAP+ website at http://www.abcSNAP+.com, via the Booth

Scheduler, on January 23rd, 2016. All booth locations, dates, and time slots available (as agreed upon by the store managers)

will be entered into SNAP+ by the Booth Coordinator. Prior to the SNAP+ Booth Lottery, all booths that were selected by

troops during the Live Booth Lottery will be booked in Booth Scheduler.

From January 19th, 2016 until 9:00 pm on January 22nd, 2016 - troops will be able to scroll through all remaining available booth

locations and enter their requests directly into the Booth Scheduler. Troops may select a maximum of thirty booth locations,

anywhere throughout the entire Council. Troop selections must be entered into the Booth Scheduler prior to 9:00 pm January

22nd, 2016 in order to be included in the SNAP+ Lottery. The Booth Scheduler will then assign a maximum of fifteen booth

locations through a random draw. Troops may or may not receive the choices that they have requested, as the Booth Scheduler

makes selections at random, making this the fairest method of booth selection. Please refer to the “SNAP+ Troop User Guide”

for details.

Scheduling Additional Booths Once the SNAP+ Lottery has been completed, troops may schedule their own booths in the Booth Scheduler in SNAP+ on a

First Come, First Serve basis. All booth scheduling from this point on will be handled exclusively through the Booth Scheduler.

Refer to “SNAP+ Troop User Guide” for instructions. Once a booth has been completed, the troop can schedule another booth

in the Booth Scheduler, as long as the total booth count doesn’t exceed 30 booths.

It is imperative that troops cancel the booths in the Booth Scheduler that they are not going to use as soon as they are

aware they will be unable to use it. This is very important so that another troop looking for a booth can schedule that

spot, even if at the very last minute.

Booth Limits • Troops will be limited to a total of thirty (30) booths on the schedule at one time, anywhere throughout the Council.

• Troops may only schedule two consecutive booths at the same location(s) on any given day. No troop may dominate a

booth location.

• Daisies cannot sell after dark. Therefore, evening booths should not be scheduled for Daisy troops. Multi-level troops

can schedule evening booths but can’t schedule Daisies to work those shifts.

MEGA Drop

All troops throughout the Council will receive their cookies on Super Saturday, January 23rd, 2016. The FIRST day to sell cookies is SUNDAY, JANUARY 24th, 2016~ NO EXCEPTIONS!!! Penalties for early selling will be enforced. Approximately sixteen to twenty troops will have their orders filled at any one time. The location and schedule will be provided by your Regional MEGA Drop Coordinator. All troops are REQUIRED to pick up their items during the MEGA Drop. If your troop misses pick-up at MEGA Drop, the troop will receive a $1.00 penalty per case on their initial order.

Volunteers are needed to help at each MEGA Drop location. This is a great opportunity for high school students (boys and girls)

to receive community service hours. Volunteers do not have to be registered Girl Scouts. Please remember that MEGA Drop is a

volunteer run product distribution. It is imperative that patience and politeness are shown at all time.

Drivers should arrive at the designated location, check in at their designated time (not early and not late), show valid Driver’s

License or Photo ID, and provide troop #. NO ID = NO Cookies! All vehicles needed to pick up the order must arrive together

and must stay together. Troops waiting for additional vehicles will be asked to wait until all vehicles have arrived before

proceeding. All drivers will remain in their vehicles the entire time.

A walker/cookie counter walks alongside the vehicle with the troop order, stopping at each variety. Troops who want to bring an

adult to verify the counting process may do so. The official walker/cookie counter counts out loud as the cases are loaded into

the vehicle. The varieties are counted as they are loaded into the vehicles. The driver will sign-off on each variety as it is

loaded. Once a variety has been loaded, all troop vehicles precede to the next variety. When a vehicle is full, the driver pulls to

the side and the next vehicle moves into its place. Once the order is complete, the driver and the walker/ cookie counter sign off

on the order. The driver pulls up to check out, receives a receipt for their order, marketing materials, if applicable, and their

cookie order cards (no order cards will be distributed before the sale begins).

Troops are responsible for all cookies on the signed receipt. The Troop Cookie Coordinator must re-count the cookies PRIOR

to distributing cookies to the girls. Troops have 48 hours after picking up their cookies to report any discrepancies.

Approximate auto capacity:

• Compact Car Approximately 23 cases

• Mid-size Car Approximately 35 cases

• Small SUV Approximately 50 to 60 cases

• Large SUV Approximately 75 to 100 cases

• Small Pick-Up Approximately 100 cases

• Full size Pick-Up Approximately 200 cases

• Full size Van with seats Approximately 150 cases

• Full size Van without seats Approximately 200 cases

NOTE: Troops should bring their own ropes, tie-downs, and netting. Please, NO children or pets. Remove car seats

and miscellaneous items that take up extra space. Troops must pick up ALL of their cookies at once, and

cannot make multiple trips back and forth to pick up their order.

Sale Starts January 24th, 2016 ~ NO Early Selling The sale starts on January 24th, 2016. Penalties for early selling will be enforced. (Loss of troop proceeds for number of

cookies sold early and loss of box credit for the girl.) Girls are NOT allowed to take orders before January 24th, 2016 for ANY

reason! Girls ARE allowed to announce that the sale starts on January 24th, 2016 and that they would like their support, but girls

CANNOT accept their orders. It is considered EARLY SELLING any time that a girl accepts someone’s request for a certain

quantity or certain variety of cookies, taking money for cookies, asking potential customers questions such as, “Will you buy

cookies from me?” or soliciting I CARE donations before January 24th, 2016.

Permission Slips & Special Activity Forms Troops will receive a “Family Guide to Selling Cookies” for each girl. The Permission Slip is on the back page and MUST be

signed by the parent/ guardian PRIOR to the girl participating in the sale in ANY way. This covers both the participation in the

sale and the selling of cookies door-to-door and at cookie booths. The Troop Coordinator will keep the signed Permission Slip

throughout the sale. They do not get turned into Council. Troops must also complete and submit a “Cookie Booth Special

Activity Form.” Only one per sale is needed as an umbrella authorization and is due to your Membership Team 72 hours before

your first booth sale.

Distributing Cookies to Girls Girls are NOT required to sell a certain number of cookies, regardless of the number of boxes that the Troop has ordered on their

behalf or the troop goals that they have set. Since cookies haven’t been sold in advance of pick-up, the parent or guardian

should not pick up more cookies than they feel comfortable accepting. Be sure to give a signed receipt for ALL cookies you give

out, even for ONE box, EVERY TIME. Make sure to have the parent count the number of boxes before signing the receipt, and

taking possession of the cookies. Keep the white receipt copy for your records.

It is recommended that you DO NOT distribute more than 200 boxes per girl at any one time. It’s better to have girls come back

for more, rather than having them return unsold cookies later. The recommended variety breakdown for distribution is as follows:

• Three Cases (36 Boxes) Thin Mints

• Three Cases (36 Boxes) Caramel deLites

• One Case (12 Boxes) Peanut Butter Patties

• One Case (12 Boxes) Peanut Butter Sandwiches

• ½ Case (6 Boxes) Shortbread

• ½ Case (6 Boxes) Lemonades

• ½ Case (6 Boxes) Thanks-A-Lots

• ½ Case (6 Boxes) Cranberry Citrus Crisps

• Gluten Free Cookie distribution is based on what your troop ordered.

The majority of the cookies that have been checked out MUST be paid BEFORE receiving additional cookies. Girls are allowed

to trade varieties with troop “stock” as needed. REMEMBER: Cookies cost $5 a box this year, NOT $4 as in previous years.

Your receipts should always indicate what a girl owes for each pickup in addition to what she is picking up. This will

help keep guardians on track with the price change! Always indicate PICK UP and OWED or PAYMENT on the receipts.

Make sure that the cookies that you are distributing to parents are in sellable condition. Once a parent accepts responsibility for

them, they can only be returned to the troop (by the deadline) if they are NOT damaged. Cookies that have been left in the rain,

left in the sun, dropped, or that have the perforated top opened when pulling them out of the cases, will NOT be exchanged.

Give each girl an Order Card and envelope. Girls can use the Order Card to take orders from businesses, friends, family and

neighbors. Once an order is received, she can advise the customer when she will be back to deliver their cookies because she

has COOKIES NOW!

Be sure to reinforce to the parent/ guardian that the deadline to return cookies to the troop is February 23rd, 2016. Parents not

returning cookies by this date will be held financially responsible for all cookies still in their possession. Refer to the “Returning

Cookies to the Troop” section for details.

NOTE: This is repetitive for a reason; Girls are NOT required to sell a certain number of cookies, regardless of the number

of boxes that the Troop has ordered on their behalf or the troop goals that they have set. Please insure that you have spoken to

your troop in regards to their goals before you commit your troop to cookies. Since cookies haven’t been sold in advance of pick-

up, the parent or guardian should not pick up more cookies than they feel comfortable accepting or being financially responsible

for. Be sure you have a signed receipt for ALL cookies you give or money you receive, even for ONE box, EVERY TIME.

We aren’t kidding about this!

Cookie Storage Cookies should be stored OFF THE GROUND to prevent ants and insects from crawling into the cases. Keep cookies out of the

sun and be mindful of storing them in hot places such as garages; no one wants to open a box of melted cookies. Keep cookies

out of the rain and snow, especially during cookie booths. Even though the cookies are sealed inside; no one wants to buy

boxes that are water stained. Be careful not to drop cases or boxes; no one wants to buy broken cookies. Store cookies away

from strong odors such as cigarette smoke and pungent foods.

Do not store cookies in your vehicle, especially for long periods of time (e.g. between weekend cookie booths). Many parents

with cookie signage on their vehicles like to keep cookies in their cars in case customers stop them while parked. However,

doing so encourages theft as well as often causes cookies to melt from the heat. Remember, when you receive the cookies,

they are not melted. Melted cookies cannot be sold and therefore, becomes your personal property which must be paid for.

Protect the product.

COCO~ Cookie Command for Girls COCO is the girls’ online "Cookie Command" center for their cookie business. COCO helps girls:

• Set their goal of how many packages of cookies they want to sell this year.

• Make plans for how they will reach their goals.

• Check on sale progress.

• Send eCards to their friends and family to tell them “It’s Cookie Time” and ask for their support.

Girls can also see what their friends are doing and even send them cheers to help them along. Ready? Get them started by

going to http://www.abcsmartcookies.com/COCO-1

NOTE: If your girls in your troop are NOT REGISTERED, they will not be able to create a COCO account. It is imperative

that your girls are registered as a girl scout and appear in your troop eBiz account. LOOK at your eBiz roster. Are you

missing any of your girls NOW? If so, get them registered by reaching out to their parents and having them register

their girls on eBiz! For assistance, you can always reach out to our GSSGC Registration Department at

registration@gssgc.org. Registration Teams are/were present at cookie training to assist with this to ensure no one

misses out on earning their COCO Cookie Patch, at Colorful Dash, by being registered in Coco by January 9th, 2016.

IMPORTANT: Remember, it's always best to work online with an adult.

COCO offers an online sale component where girls can send emails to friends and families, and cookies can be purchased

online and delivered directly via the mail to their customers. When creating the COCO account, girls MUST use the same name

as what is uploaded/entered in SNAP+ to ensure they are credited for their online sales.

How are sales/money credited into SNAP+ from online sales via COCODirect? COCO directly links to SNAP+. When updated, it

will create a Troop Box Transfer from the COCO Cupboard and a Troop to Girl Box Transfer, as well as Troop Payment noted as

COCO Bank (Girl finances are not affected, similar to booth cookie transfers). If the girl’s names do not match COCO to SNAP+,

manual corrections will need to be made in SNAP+ to correct the girl’s names. All online sales count towards rewards levels, as

well as troop proceeds.

Cookie Cupboards Burgess Cupboard will open on January 25th, 2016. All Outbound and MEGA Cupboards (HD, LD, and SW Service Centers) will

open on January 26th, 2016. Cupboards will remain open (depending on the location) throughout most of the sale. Troops can

go to ANY Council Cupboard. Troops may authorize someone other than the Coordinator to pick up cookies from any Cookie

Cupboard as long as they have a Product Pick-up Substitute Form and show a valid Driver’s License or Photo ID. NO ID = NO

COOKIES!!!

New troops or existing troops that miss the December 14th, 2015 deadline to submit their Initial Orders will pick up their first order

at Burgess on January 25th, 2016 or at an Outbound or MEGA Cupboard on January 26th, 2016. These orders are placed via a

Planned Order and will be included in the first Cookie Cupboard shipment. Refer to the “SNAP+ Troop User Guide” for details.

Note: A troop that did not pick up their initial order at MEGA Drop will be allowed to pick up their initial order at Burgess on

January 25th, 2016.

All Cupboards will accept first come, first served walk-in orders - maximum of 49 cases can be checked out per day, per

cupboard. If you need 50 cases or more, Troops must place a Planned Order to ensure that enough cookies are delivered so

that Cupboard stock is not depleted. Planned Orders must be placed in SNAP+ a minimum of 48 hours in advance. The only

exception is the Burgess cupboard; walk in orders may be 100 cases per day at Burgess. Refer to the “SNAP+ Troop User

Guide” for details.

The Cookie Cupboard Manager will enter Cupboard orders into SNAP+ (usually) within 48 hours of pick-up. Be sure to check

SNAP+ to verify that the entry is accurate. Please do not wait until the end of the sale to ensure accuracy as that may be too late

to make corrections.

Be careful of picking up too many additional cookies from the Cookie Cupboards prior to February 23rd, 2016 when girls are

allowed to return cookies to the troop. Remember, although your initial inventory may be distributed to the girls, until they are

NOT actually SOLD, they may end up back in your inventory if returned before the deadline. Picking up too many boxes at the

beginning of the sale often becomes detrimental to the troops once cookies are returned. This is the reason for the “Mid-Sale

Inventory Report.” Be sure to stay in contact with your families, keeping varieties swapped out, and know what you have in

inventory. It may be “out” of your troop inventory section in SNAP+, but it is still money owed to Council.

BE AWARE if you are not hearing from girls within the first two weeks that they are finding success, start transferring that

inventory back into your troop to be used at cookie booths. They can always get more cookies from your troop inventory as

needed but often times feeling overwhelmed stops a child’s sale and lightening their inventory load improves their ability to find

success.

Returning Cookies to the Troop Since the cookies haven’t been sold when they are distributed to the girls, the girls have a window in which they CAN return

cookies to the troop. The deadline for girls to return cookies to the troop is February 23rd, 2016 and troops must accept them

back, as long as they are in undamaged and sellable condition. After February 23rd, 2016 the parent or guardian will become

financially responsible for the cookies. This deadline still gives the Troop plenty of time to sell the returned cookies during booth

sales.

Since the Cookie Sale is a TROOP function, the cookies that are returned to the Troop become the property of the Troop and the

responsibility of the ENTIRE Troop to sell, not the Coordinator. Once cookies are returned, it’s time to re-evaluate your sales

strategy (with all girls and parents/guardians) to ensure that all cookies are sold. COOKIES CANNOT BE RETURNED TO

COUNCIL. Parents may have returned cookies to the troop but the troop is still responsible, meaning that now you must

work as a team to bring success to the troop. Parents returning cookies to the troop does not relieve the parent nor the

girl from the responsibility of assisting the troop to sell the cookies.

NO Returns to Council Once troops receive their cookies, they are NOT able to return them to Council. Troops are encouraged to utilize the Cookie

Cupboards often rather than picking up large amounts at a time, so that they don’t get stuck with unsold cookies at the end of the

sale. Remember, cookies may be returned from girls back to the Troop up until February 23rd, 2016 so be sure not to pick-up too

many cases from the Cupboard.

Trades Cookies in any quantity/variety may be traded from troop to troop at any time throughout the sale without completing any

paperwork or creating a transaction in SNAP+, as long as it is an even trade.

Full cases of same flavor cookies may be traded at Cookie Cupboards beginning February 24th, 2016. Mixed cases may be

traded at the Cupboards beginning March 1st, 2016. Cookies MUST be undamaged and in sellable condition. There is no

paperwork necessary for Cupboard trades. Gluten Free Trios are NOT tradable at cupboards for any reason.

Damaged Cookies If a troop receives a damaged box of cookies, they can return them to a Cookie Cupboard for replacement. However, this is

ONLY if the cookies have been received in that condition. Cookies that have been left in the rain, left in the sun, dropped, or that

have the perforated top opened when pulling them out of the cases, will NOT be exchanged.

If a customer claims that they received a damaged box of cookies, replace them, no questions asked, regardless of who/ where

they purchased them. Take the damaged box to any GSSGC Cookie Cupboard for replacement.

Troop to Troop Transfers Full or mixed cases of cookies (in quantities of twelve boxes only) may be transferred from one troop to another troop. The

troop receiving the cookies then becomes financially responsible. Troop proceeds go to the troop receiving the cookies.

Keep accurate records of Troop to Troop Transfers in case of discrepancies at the end of the sale. Both troops must agree to

the transfer. This can be done via a Troop to Troop Transfer form, email, text, or a hand-written note. The receiving Troop

Cookie Coordinator should enter the transfer into SNAP+ via Troop to Troop transfer menu. Refer to the “SNAP+ Troop User

Guide” for details.

Stay in contact with your Region Product Sales Manager in regards to excess inventory. They can help you with trades

between troops. Your “Mid Sale Inventory Report” and “Clean-Up Inventory Report” is your tool for tracking your troop inventory.

COMMUNICATE the need for help!

Any and all transfer disputes without documentation will be VOID.

Girl to Girl transfers within the troop

Girl-to-Girl transfer forms must be filled out when a girl is gifting her boxes to another girl and the boxes given changes the girls’

rewards levels. This form has been created because far too often, the end of the sale cookie box shuffle can affect a girl’s

rewards and the families are unaware that this is going on. This form will insure all parties involved with the box transfers are

aware, agree, and that rewards are being affected by the transfer. This form is due at Paper Push.

I CARE Program The I CARE program is designed for customers to purchase cookies to be sent to deployed military, food banks, homeless

shelters, etc. Through the regional I CARE program, customers can choose to donate to select organizations in their immediate

region. The girls accept payment for the cookies at the time the customer places the I CARE order. Many customers will donate

their change from the cookies they are purchasing. This money can be used to purchase I CARE cookies. If it’s not in $5.00

increments, then the money can be combined with other customer’s donations until they have enough for a box. Every box

counts! Troops will be given I CARE customer receipts to use, should a customer request one. Receipts can be duplicated as

necessary. These receipts are for the customer’s records only, and do not need to be turned in at the end of the sale UNLESS

the customer is designating that the cookies be delivered someplace OTHER than to the Military. The Military is our default for

all I CARE donations.

I CARE donations should be tracked during the sale so that you know how many boxes were purchased. However, I CARE

cookies will be accounted for at the END of the sale. Please refer to the “Crediting I CARE Cookies to Girls” and “Physical

vs. Virtual I CARE Cookies” sections for details.

NEW PATCH – Girls will receive an “I CARE Patch” for selling 35 boxes of I CARE cookies, individually. These are I

CARE cookies reported in SNAP+ and tracked virtually. This means girl’s independent sales, not any booth I CARE

cookie sales. ONLY boxes for I CARE indicated in SNAP+ under virtual re-order will earn the I CARE patch, as it is the

only way to track these sales as a girl’s personal sales. While selling I CARE booth sale cookies is also incredibly

important, this patch is intended for girls who sell I CARE independently to family and friends and on her Walkabout

journey.

NOTE: There is a rumor stating that monies donated towards I CARE cookies are NOT used to purchase cookies, rather

those funds are used for discretionary funds. This is 100% FALSE. NO I CARE product, monies or donations are utilized

by council for anything other than I CARE – EVER! Check your facts and investigate before passing along fraudulent

information that hurts our girls, our community partners and the mission.

Crediting I CARE Cookies to Girls When giving girl’s credit for the I CARE sale, I CARE cookies should be handled the same way as any other cookies sold. The

only difference is that the customer isn’t taking the cookies home with them.

If the girl personally sold the I CARE cookies, then the number of boxes that she sold should be entered as a re-order in SNAP+

under C-Share. The girl is responsible for paying for the I CARE cookies that she sells

If I CARE cookies are sold during booths, then the cookies should be added into the “Booth Calculator” for that day. Girls will get

credit for booth cookies at the end of the sale when you transfer booth cookies to the girls.

Troops have three options of dispersing the I CARE cookies that they sell. Troops can: (1) Return booth I CARE cookies from

troop physical inventory to cookie cupboard or during Paper Push; (2) Deliver booth I CARE cookies to non-profit agencies

themselves (a “Product Donation Partnership Agreement” form is required); or (3) Order the I CARE cookies virtually (under

Booth Sale Girl).

• Troops should track the number of I CARE boxes being sold, but should not actually remove them from their inventory.

At the end of the sale, if the troop has cookies left in their inventory, then they can return them at Paper Push as I

CARE, since they have already been paid for.

• If the troop doesn’t have any (or enough) cookies left over to fill their I CARE order, then they will order them by placing

a Virtual Order as a re-order using the C-Share box, in SNAP+. These cookies will have to be credited to the girls as

Booth Cookies. Refer to the “SNAP+ Troop User Guide” for instructions.

REMEMBER– Girls will earn an I CARE patch for selling 35 boxes of I CARE cookies, individually. These are I CARE

cookies that are reported in SNAP+ and tracked virtually. That means girls independent sales NOT booth cookies which

often are turned in as physical sales. ONLY boxes for I CARE indicated virtually under a girl’s individual re-order in

SNAP+ will earn the I CARE patch as it is the only way to track these sales.

Mid-Sale Inventory Report Halfway through the sale, troops MUST submit an inventory of their unsold cookies. The purpose of this form is to ensure that

troops have enough resources available to sell the remainder of their cookies. Prior to the “Mid-Sale Inventory Report” being

due, all girls should be contacted to see how many boxes of unsold cookies each girl has. These boxes must be included in the

inventory. Instruct parents that February 23rd, 2016 is their last opportunity to return any unsold cookies to the troop. Cookies

must be in good and sellable condition.

The “Mid-Sale Inventory Report” must be completed via online Wufoo form by February 16th, 2016. The form can only be

submitted via online Wufoo (NO paper forms or emails accepted).

Ensure that you have adequate booth sales remaining to sell your entire inventory. If you need additional booth sales, this is the

time to schedule them in SNAP+. Communicate problems early. This form will help you spot any problems and ask for help as

needed. DO NOT wait until the end of the sale to ask for assistance. Troops who do not submit their “Mid-Sale Inventory Report”

by the February 16th, 2016 deadline will be restricted from picking up additional cookies from the cupboard or submitting Bad

Debt at the end of the sale.

NOTE: Indicating that your Troop needs help trading or transferring cookies does NOT relieve your Troop’s responsibility to

sell the cookies that you chose to order/ pick-up. Your Regional Product Sales Team will give you suggestions as to

how to proceed, but will NOT “fix” your problem for you. With 26 days remaining in the sale, you need to rally the girls

and parents in your troop, re-group, re-evaluate, and establish a plan to sell the remainder of your cookies. This should

be discussed in your Parent/ Girl Training before the sale begins.

Clean-Up Inventory Report To help troops with unsold inventory, we use the “Clean-Up Inventory Report.” The “Clean-Up Inventory Report” is due by

February 24th, 2016 and must be completed via the online Wufoo form. Knowing your clean up inventory on this date is

important because you have three full weekends before the end of the sale to sell the remaining inventory. Knowing is half the

battle. Troops should make every attempt to sell their cookies BEFORE the end of the sale as unsold cookies CANNOT be paid

for with troop funds, CANNOT be sold after the sale end date, and CANNOT be returned to Council. Be sure to indicate ALL

unsold cookies as well as the troop’s plan to sell them. Troops with large amounts of excess inventory will be contacted by your

Regional Team to discuss a plan to sell, trade, or transfer the remainder of the cookies. Also, be sure to indicate any problems

with collecting funds from parents.

NOTE: Submitting a clean-up report does not alleviate Troops of their financial responsibility. It is the troop’s responsibility to

continue to attempt to sell their cookie inventory.

Walkabout Period and Reporting Girls are allowed to go door-to-door anytime throughout the sale. However, the official Walkabout Period in which the girls can

earn the Walkabout reward is designed to allow girls the opportunity to go door-to-door prior to the start of booth sales. This is

when the girls establish their customer foundation. Girls who sell (and pay for) 200+ boxes of cookies during the Walkabout

period will receive a special Walkabout patch AND earn our all NEW business kit which they will be able to pick up from their

designated cupboard to use through the rest of their sale. The business kit includes: a beautiful Clip Board, Money Pouch and

Pen to help them run their sale in style!

Girls can walk around their neighborhood with their cookies in a wagon or cart. They can also set up a table in their own front

yard, as it is considered a “lemonade stand.” (See more info below). Girls are NOT allowed to set up a booth or walk through

any retail area such as a mall or shopping center. Setting up a table with a display of cookies inside or in front of a business is a

booth and also NOT allowed during the Walkabout Period (this rule applies even if the business is owned by a member of the

girl’s family).

Lemonade stands count during walkabout period as well:

-Set up in your Front Yard, on your own property • Adult & Girl Scout must be present • Girls MUST wear a Girl Scout uniform or Girl Scout T-shirt or sweater, and always with sash, vest or smock to be

recognizable.

• No sales after dark – booth hours do not apply here but common sense does. • Signage- follow city rules for signs, up during time of sale, removed at dark every day. • DO NOT SET UP on street corner, on sidewalks, street medians, outside of fencing or walls. • If a Girl Scout lives in Apartments/ Condo – with manager permission, she may set up in a common area inside of the

complex.

• Do not sell anything other than Girl Scout Cookies; i.e. cannot sell lemonade.

In order to qualify for Walkabout, girls MUST sell a total of 200 boxes sold through their personal sales by February 2nd, 2016

and turn in a minimum of $1,000 (200 x $5 = $1,000) prior to the Walkabout Report deadline of February 3rd, 2016. This includes

COCODirect sales. Cookies received, but not paid for, do not count towards Walkabout. Cookies must be SOLD and PAID for in

order to qualify. The Troop Cookie Coordinator must deposit the funds into the troop bank account immediately upon receipt.

Be sure to write a receipt and enter the payment into SNAP+ each time you receive cookie payments. Please refer to the

“SNAP+ Troop User Guide” for details.

The Troop Cookie Coordinator will need to distribute cookies to the girls, enter all payments, and then enter the girls who have

earned the Walkabout reward into the online form. Girls not entered into the online form by the deadline of February 3rd will not

receive the Walkabout Reward. This is YOUR responsibility and Council will not be held liable for the Troop Cookie

Coordinator’s failure to follow this instruction.

ALL Walkabout monies will be swept in your first sweep. Meaning that if 10 girls earned the Walkabout Reward, your first sweep

is a sweep of $10,000 (10 x 1,000 = $10,000).

NOTE: Girls who have received cookies but have NOT sold and paid for them, do not qualify for Walkabout Reward. Cookies

must be SOLD and PAID for in order to qualify. Ensure that your Girl Balance Summaries are correct as there will be

NO late additions to the Walkabout Reward. We repeat this because each year it comes into question. If they are not

paid for, that means they have not been sold.

Glow Party Period and Reporting Girls who sell and pay for 400+ boxes of cookies between January 24th, 2016 and February 15th, 2016 will be invited to attend a

Glow Party designed especially for them in their own region. This year’s Glow Party is a Cosmic Roller Skating Party, held after

the sale; date may vary by region. The 400+ boxes must be sold through their personal sales! This includes walkabout sales

and COCODirect sales. Booth cookies DO NOT count towards the Glow Party reward. The Troop Cookie Coordinator will

enter all payments in SNAP+, and then enter all eligible Glow Party Girls into the online form. Council will sweep an additional

$1,000 per reported Glow Party girl that also earned Walkabout.

In order to qualify for Glow Party, girls MUST sell a total of 400 boxes by February 15th, 2016 and turn in a minimum of $2,000

(400 x $5 = $2,000) prior to the Glow Party Report deadline of February 17th, 2016. Cookies received, but not paid for, do not

count towards Glow Party. Cookies must be SOLD and PAID for in order to qualify. The Troop Cookie Coordinator must

deposit the funds into the troop bank account immediately upon receipt. Be sure to write a receipt and enter the payment into

SNAP+ each time you receive cookie payments. Please refer to the “SNAP+ Troop User Guide” for details.

The Troop Cookie Coordinator will need to distribute cookies to the girls, enter all payments, and then enter the girls who have

earned the Glow Party reward into the online form. Girls not entered into the online form by the deadline of February 17th will not

receive the Glow Party Reward. This is YOUR responsibility and Council will not be held liable for the Troop Cookie

Coordinator’s failure to follow this instruction.

Glow Party monies will be swept in your second sweep at $1,000 per glow party girl. Meaning that if 10 girls earned the Glow

Party Reward, your second sweep is a sweep of $10,000 (10 x 1,000 = $10,000).

NOTE: Girls who have received cookies but have NOT sold and paid for them, do not qualify for Glow Party Reward. Cookies

must be SOLD and PAID for in order to qualify. Ensure that your Girl Balance Summaries are correct as there will be

NO late additions to the Glow Party Reward. We repeat this because each year it comes into question. If they are not

paid for, that means they have not been sold.

Individual Girl Rewards

PLEASE NOTE: Rewards are cumulative with the exception of Cookie Dough Cards. Cookie Dough Cards are NOT

cumulative.

Boxes sold includes: Individual Sales, Walkabout Sales, COCODirect sales and Booth Sales unless otherwise indicated.

Reward outings are ALL “GIRL ONLY” unless indicated as “Can bring a Chaperone”.

Patches and Rockers* • Every girl who sells a minimum of 12 boxes of cookies will receive a theme patch.

• COCO Direct Patch – earned by registering in COCO by January 9th, 2016 (must be picked up at Colorful Dash

Event).

• Email Patch – send 12 emails from COCODirect during the sale.

• I CARE Patch – sell 35 boxes of I CARE independently, tracked in SNAP+.

• Girls will receive an Achievement Rocker. Rockers come in 100 box increments (Girls receive ONE Rocker, Rockers

are not cumulative).

30+ Boxes~ Hair Bands* NEW LEVEL – At this level girls will earn a bold and vibrant Trio of Hair Bands for our girls to wear wherever they go. This level

includes walkabout sales, COCO direct sales, and booth sale cookies. We just know you can achieve this

55+ Boxes~ Metallic Tattoos* NEW LEVEL – At this level, girls will earn a super cool Metallic Tattoo with an inspirational message. Metallic Tattoos are all the

rage and super fun to wear. This level includes walkabout sales, COCO direct sales, and booth sale cookies. We just know you

can achieve this too!

85+ Boxes~ Plush Hedge Hog* This year’s theme animal is the Hedge Hog. Girls who sell 85+ boxes of cookies throughout the sale will receive Henrietta the

Hedge Hog. This includes walkabout sales, COCO direct sales, and booth sale cookies.

200+ Boxes during Walkabout Period~ Patch and Business Kit* Girls who sell 200+ boxes of cookies between January 24th, 2016(first day of sale) and February 2nd, 2016 will receive a special

Walkabout patch and our brand new business kit. The business kit will be available for pick up during the sale so that girls can

use it proudly as they continue reaching for their goals. The 200+ boxes must be sold and paid for through personal sales only.

This level includes walkabout sales and COCO direct sales. Refer to the “Walkabout and Glow Party Reporting” section of this

guide for Troop Cookie Coordinator instructions.

COORDINATOR NOTE: Your first sweep will be for all Walkabout money. This means if you report 10 Walkabout girls, your

troop account will be swept for all $10,000. The report created and submitted by the Coordinator via the online form is what we

will pull the walkabout report from. If you, the Coordinator, have not completed the online form, your girls have not EARNED the

Walkabout reward, and this will not be corrected later in the sale.

• In your reporting section for the walkabout it will ask which cupboard your Walkabout girls will pick up their

business kits.

200+ Boxes ~ Shower Lanyard* NEW LEVEL - Girls who sell 200+ boxes of cookies during the sale will earn our super cool shower lanyard. This lanyard has

three 2oz containers attached for shampoo, conditioner and body soap plus an attached comb. This includes walkabout sales,

COCO direct sales, and booth sale cookies.

NOTE: Girls who earn the Walkabout will receive both the Walkabout reward AND this reward.

300+ Boxes~ Headlamp* A super cool wearable, hands free, flash light. Whether you camp or just like to have a flashlight to read with in the dark this cute

headlamp is sure to make for some fun after dark. This includes walkabout sales, COCO direct sales, and booth sale cookies.

400+ Boxes~ Glow Party Cosmic Roller Skating (Date TBD- and will be after the sale)* A reward for reaching 400+ boxes through the mid-sale! Girls who sell 400+ boxes of cookies between January 24th, 2016 (first

day of sale) and February 15th, 2016 (mid-way through the sale) will receive an invitation to attend an awesome Glow Party:

Cosmic Roller Skating designed especially for them, hosted in their own regions plus receive a Glow Party patch at the end of

the sale. The Glow Party will be held in each region, date dependent on area, after the cookie sale. The 400+ boxes must be

sold through their personal sales! This level includes walkabout sales and COCO direct sales. Booth cookies DO NOT count.

*NEW!*There is NO OPT OUT option~ If you do not attend, there are no make-up dates.

COORDINATOR NOTE: Your second sweep will include all Glow Party money. All Glow Party earners must be reported on the

online form filled out by YOU, the Troop Product Coordinator. If you, the Coordinator, have not completed the online glow party

form, your girls have not EARNED the Glow Party reward and this will not be corrected later in the sale. We will be sweeping

$1,000 per Glow Girl meaning if you report 10 Glow Girls then we will sweep $10,000 in that second sweep.

400+ Boxes~ Light up YO-YO and Friendship Jump Rope* NEW LEVEL - Girls who sell 400+ boxes of cookies during the sale will earn a light up YO-YO and a Friendship Jump Rope. This

includes walkabout sales, COCO direct sales, and booth sale cookies.

NOTE: Girls who earn the Glow Party will receive BOTH the Glow Party reward AND this reward.

500+ Boxes~ Robot Girls ‘Day Camp’ (Regionally in April 2016 from 6pm-8pm)* (High Desert - April 5th, 2016; Central West - April 6th, 2016; Central - April 16th, 2016; Low Desert - April 19th, 2016;

Southwest - April 20th, 2016)

We love all things about S.T.E.M (Science, Technology, Engineering, Arts and Math) and this year you will earn a day learning

how to build your own robot and then take it home with you. These one day robot camps will be held regionally in your area. This

includes walkabout sales, COCO direct sales, and booth sale cookies. It is important that you attend on the date you

choose as working with our STEM department at the camp itself is the reward and if you miss the event, there are no

make-up dates and you will not receive the Robot.

600+ Boxes~ Art Class (Date TBD)* Girls will earn an art class where they will learn new techniques from an artist and create a painting and take it home!! This

includes walkabout sales, COCO direct sales, and booth sale cookies.

You must attend the event. If you miss the event, there are no make-up dates and you will not receive a painting.

750+ Boxes~ Cali Girl Goes to Hogwarts (June 12, 2016)* Girls who sell 750+ boxes of cookies throughout the sale, through direct sales AND booth sales, will be invited to attend an all-expenses paid trip to Universal Studios for themselves and an adult chaperone of their choosing. The trip will include: (2) one day park admission tickets, (2) seats on the bus (if interested and registered within set time frame), (2) tickets to the all you can eat BBQ buffet luncheon, awards ceremony admission, character interactions and fun SWAG. Plus the exclusive Cali Girl After Party for two hours! Girl Scout and her Chaperone only- The adult chaperone must be 18 years or older and if not registered as an Adult Member Girl Scout, must pay the $15 registration fee in order to attend. This includes walkabout sales, COCO direct sales, and booth sale cookies. Check in and SWAG pick up will take place at all 4 regional offices; Each Girl Scout/Chaperone will chose which location they would like to attend/pick up from. *NEW!*There is NO OPT OUT option~ Tickets are for June 12th ONLY, there are no make-up dates.

1000+ Boxes~ GenCyber “Day” Camp (Date TBD)* Girls who sell 1000+ boxes of cookies will earn this amazing S.T.E.M based reward (Science, Technology, Engineering, Arts and

Math). This amazing “day” camp is taught by the University professors at one of the Nation’s top leading Cybersecurity programs

in the Nation! Girls will learn how to fly and hack drones at this fun and interactive cyber camp. At the end of this amazing Day

Camp at Cal State San Bernardino you will take home an indoor drone of your very own. This includes walkabout sales, COCO

direct sales, and booth sale cookies. We will have two sessions of this camp. You must attend on the date you choose. If you

miss the event, there are no make-up dates and you will not receive the indoor drone.

1250+ Boxes~ Camp Catalina (August 19th – August 21st, 2016)* Back by popular demand, CAMP CATALINA, located in a quiet, secluded cove on Santa Catalina Island, near Avalon

California, Campus by the Sea invites our Girl Scouts to step away from business and experience Girl Scout camping, steps

from the Pacific Ocean. Accessible only by boat, the 70 acres of island wilderness is laced with wooded hiking trails and scenic

coastal views that will relax and inspire smiles and joy. This programmatic experience will be unforgettable; from fishing to

paddle boarding, kayaking and swimming, night hikes, sunrise hikes and of course our big dance party and SWAP awards. Also

by popular demand – it’s a Pirates themed weekend! This includes walkabout sales, COCO direct sales, and booth sale cookies.

*NEW!*There is NO OPT OUT option~ If you do not attend, there are no make-up dates.

2000+ Disney V.I.P (April 23rd – April 24th, 2016)* Yet again, back by popular demand, our all-inclusive 2 days and one night at Disneyland and California Adventure! Plus, several

hours of Disney Programming with the YES program. Experience this unforgettable experience, escorted by your council staff, as

you stay in Disney’s 5 star accommodations, enjoy Character buffet, Disney’s World of Color and so much more. This trip is

definitely worth the effort! This includes walkabout sales, COCO direct sales, and booth sale cookies.

*NEW!*There is NO OPT OUT option~ If you do not attend, there are no make-up dates.

3000+ Boxes~ Apple Camp (May 21st, 2016)* Girls who sell 3000+ boxes will earn a day at Apple Camp. Girls obtaining this level will receive a Mac Book Air Laptop and wireless all in one printer (Mac is complete with Pages, Notes, and Numbers) to use and keep for camp to learn to make movies, storyboards, shoot video, create an original soundtrack or create an interactive book of their own with their own illustrations and sound effects! This includes walkabout sales, COCO direct sales, and booth sale cookies. You must attend the event. If you miss the event there are no make-up dates and you will not receive the Mac Book Air.

4000+ Boxes~ “A Walk with Ansel Adams Studios” (June 26th – June 29th, 2016)* Girls who sell 4000+ boxes will earn an unforgettable trip to Yosemite National Park. Girls will be traveling by train with council

staff to the beautiful Yosemite National park. Girls obtaining this level will receive a Canon t6i camera to use and keep for this

photographic adventure. We will be privately hosted by the Ansel Adams Gallery, where our girls will receive private instruction

on how to use their cameras including photography and landscape composition in the style of Ansel Adams. This includes

walkabout sales, COCO direct sales, and booth sale cookies. You must attend the event. If you miss the event there are no

make-up dates and you will not receive the Canon t6i Camera.

5000+ Boxes~ Arizona and The Grand Canyon (July 16th – July 20th, 2016)*

Girls who sell 5,000 boxes will travel to Arizona for the grand adventure excursion of a lifetime. Starting with a scenic flight down

into the Canyon – Our adventure begins with ranch activities such as horseback riding, hiking, tours and entertainment – then we

move on to 2 beautiful days rafting and camping in the Canyons, sleeping at the river’s edge and exploring the beautiful rivers

and side canyons of the Grand Canyon. Definitely an experience you won’t want to miss! This includes walkabout sales, COCO

direct sales, and booth sale cookies.

*NEW!* There is NO OPT OUT option~ If you do not attend, there are no make-up dates.

*Dates and/or Rewards Subject to change based on Availability.

Cookie Dough The more you sell, the more you receive! Cookie Dough can be used for a variety of Girl Scout opportunities. Refer to “Cookie

Dough Cards” at the end of this Guide. You begin earning Cookie Dough at 300 boxes of cookies sold!!!

Boxes Sold Cookie Dough

Earned Boxes Sold

Cookie Dough

Earned Boxes Sold

Cookie Dough

Earned

300-349 $40.00 550-559 $90.00 900-999 $300.00

350-399 $50.00 600-699 $100.00 1,000-1,249 $400.00

400-449 $60.00 700-749 $125.00 1,250-1,999 $450.00

450-499 $70.00 750-799 $150.00 2000+ $500.00

500-549 $80.00 800-899 $200.00 Cookie Dough is NOT

cumulative

Cookie Dough Cards The Cookie Dough Card is designed to be earned and used by the individual girl. It is separate from troop proceeds, which are

earned by the troop to support activities and projects. Cookie Dough Cards are not to be accepted for troop dues or to

become part of the troop treasury.

NOTE: The parents must sign to acknowledge receipt of their daughters’ Cookie Dough Card and rewards. Please

remind them of the Cookie Dough Card expiration date.

Troops that fail to return undelivered Cookie Dough Cards, rewards, and/or their signed Troop Rewards Report to their Regional

Product Sales Manager, will be unable to participate in any future money earning activities.

Cookie Dough Card Guidelines • Cookie Dough Cards cannot be redeemed for cash!

• Membership

Cookie Dough Cards cannot be used for the annual Girl Scout Membership fee with the exception of Ambassador Girl

Scouts who are graduating from High School and purchasing their Lifetime Memberships.

• Council Events/Camps/Trips

Cookie Dough Cards may be used toward the fees of any San Gorgonio Council

sponsored event such as, day camp or resident camp listed in the Southern California Girl

Scout Council’s Camp Brochure, Destinations, Older Girl Extended Troop Trips, or

Bridging Junior to Cadette Trips. Please Note: Requested refunds for event/camp/trip

fees paid with Cookie Dough Cards are refunded back to the Cookie Card.

� Cookie dough may not be used for programming from another council with the

exception of camps. Resident Camps must be ACA accredited to use cookie dough.

• ETT (Travel)

Girl Scouts may bank Cookie Dough with council to apply towards an approved ETT they have on file. This can be

used for an individual trip, a troop trip, or a school trip as long as it meets GSSGC qualifications. Learn more by

contacting our trooptravel@gssgc.org or check out the travel section on the website:

http://girlscoutssangorgonio.org/programs-2/travel/.

• School Package

Girl Scouts may bank Cookie Dough with council to purchase their School Package items;

this includes, Yearbooks, PE Clothing, ASB Cards/Packages, Cap & Gown, Class Ring,

Senior Photos, Letterman’s Jackets, Graduation Announcements/Invitations, Drivers Ed

Courses and even College Books for our Graduating Seniors. Learn more on our Website

under “School Package” or email productsales@gssgc.org.

• Girl Scout Council Retail Shops

Cookie Dough Cards may be used to purchase Girl Scout Uniforms, Sportswear, Handbooks, Girl Scout Accessories,

etc., from the San Gorgonio Council Retail Shops, and via the San Gorgonio Council online system. Cookie Dough

Cards cannot be used to purchase gift certificates. Learn more on our website, www.gssgc.org. Please Note:

Requested refunds for merchandise paid with Cookie Dough Cards are refunded back to the Cookie Card.

Cookie Dough Card Use for Older Girl Troops Older Girl Troops (Cadette/ Senior/ Ambassador) are able to apply earned Cookie Dough Cards toward Council approved

Extended Troop Trips. The girls are able to accrue 3 years of Cookie Dough Cards. Procedures are found in the “Extended

Troop Trip Packet” provided during the required training.

Cookie Dough Card Use for Juniors Bridging to Cadettes Bridging Junior Girl Scout Troops may use ONE year’s Cookie Dough Cards for an approved Bridging Extended Troop Trip.

Cookie Dough Card Reminders • Treat the Cookie Dough Card as if it were money. Cookie Dough Cards are not transferable without written

documentation from parent and girl, not from the Coordinator.

• 2016 Cookie Cards are valid through June 6th, 2017.

• There will be no extensions of Cookie Dough Cards!

Council Top Sellers

THE OVERALL 1ST, 2ND, AND 3RD PLACE COUNCIL TOP SELLERS WILL BE RECOGNIZED!

THE 1ST, 2ND, AND 3RD PLACE TOP COUNCIL AGE LEVEL SELLERS WILL BE RECOGNIZED:

Daisy, Brownie, Junior, Cadette, Senior, Ambassador

NOTE: Overall Top Sellers ARE the top selling girls in our Council and therefore will not be honored in the

“Top Age Level” categories.

Region Top Sellers Each Region will conduct a Top Seller Event to honor the tremendous efforts of the girls. The TWO top sellers in each Troop for

the Cookie Sale, first through third place top sellers in each age level, and three overall top sellers will be recognized. Regional

top sellers’ numbers and individual girl numbers will NOT be announced during the events. These numbers will be announced at

Council’s Reward Ceremony.

*NOTE: *NEW* Juliettes no longer have their own category for top sellers. Juliettes will be included according in their age level top seller break down.

“PGA” Rewards = “Per Girl Average” To determine if your Troop qualifies to earn the PGA Troop Rewards, you will need to determine your Troop’s per girl average.

To do this, divide the total number of boxes that your troop has sold, by the number of All the girls in your troop selling.

Example: 5250 boxes sold ÷ 15 girls in troop selling in sale = 350 Per Girl Average.

Troop PGA Rewards 350+ PGA~ Sleeping Bags When your Troop PGA reaches 350+ boxes, every girl in your troop who participated in the Cookie Sale will receive a matching

Sleeping Bag with this year’s amazing design and logo. These sleeping bags will be perfect for any time your troop is out and

about overnight. The girls who are not participating in the sale will not be added into the PGA calculations and will not receive

PGA rewards.

600+ PGA~ Brunch with the Board of Directors When your Troop PGA reaches 600+ boxes, every girl in your troop who participated in the Cookie Sale will receive an invitation

for brunch with our board of directors and executive team. The girls who are not participating in the sale will not be added into

the PGA calculations and will not receive PGA rewards.

1000+ Boxes ~ Pedicures with the CEO How fun would it be to take a limo ride with our CEO and get pampered? Now that’s a fun reward! When your Troop PGA

reaches 1000+ boxes, every girl in your troop who participated in the Cookie Sale will receive an invitation for a pedicure with our

CEO. The girls who are not participating in the sale will not be added into the PGA calculations and will not receive PGA

rewards.

Troop Proceeds

Troops earn $0.83 for every box sold.

Can troops earn more? YES!

• Troops who had 100% participation in the 2015 Fall Sale will earn 5¢ per box in additional proceeds!

• Troops who place an initial order by December 14th, 2015, at a minimum of 70% of last year’s order and sells them, will

earn 3¢ per box in additional proceeds. If the troop goes below the 70% at the end of the sale, they will not qualify for

this extra proceed.

The cookie sale earnings belong to the entire troop, not the individual Girl Scout. Individual Girl Scouts earn rewards;

troops earn proceeds. Unless you have an approved “Extended Troop Trip” (ETT) application on file with Council, or are

submitting specific programming needs, Troops may NOT partition funds for use by individual girls. Regardless of the amount of

cookies that a girl sells, the proceeds earned for the Troop belong to the Troop, and are to be used for the entire Troop. Troops

are NOT allowed to do percentage splits (70% to girl, 30% to Troop), or per box calculations (58¢ to girl, 25¢ to Troop) unless

qualified to partition funds (approved by council after submitting a Partitioned Funds Agreement). Email productsales@gssgc.org

for more information.

Opt-Out Option Bridging Juniors, Cadettes, Seniors, and Ambassadors have the option to “Opt-Out” of the rewards program. To qualify, all

interested girls AND parents, must complete an Opt-Out form. Daisies, Brownies, and 4th Grade Juniors, do not qualify for this

program. Bridging Juniors choosing to Opt-Out must have an approved Extended Troop Trip (ETT) application on file in order to

qualify. Girls Opting-Out must agree to forfeit all Rewards, Trips, and Cookie Dough Cards. By doing so, girls will earn an

additional 30¢ per box in troop proceeds. When the Opt-Out Option is chosen, girls still qualify to receive a participation patch,

rocker, Walkabout Reward (if earned), Glow Party (if earned) and troop PGA rewards.

NOTE: Opt-Out requests (online Wufoo only) are due by 8am on the day of MEGA Drop and are subject to verification and

approval. If you do not receive confirmation of receipt when you submit your opt out, it is your responsibility to email

productsales@gssgc.org to inquire about your submission. Council will not authorize opt-out funds once the sale starts – per our

procedures opt-outs must be on file before the sale begins, period.

Partitioning Funds Partitioning funds refers to fundraising proceeds (Fall Product Sale, Cookie Sale Program and miscellaneous fundraisers) that

are set aside for the girl who earned the funds. Only older girls (bridging Juniors and above) are allowed to partition funds, and

those funds may only be used for travel or programming (e.g. Silver and Gold Awards) and is at council’s discretion to approve.

Troops must have an approved Extended Troop Trip (ETT) form on file or programming plans spelled out on a partitioned

agreement form (Found and submitted on line) in order to partition funds. Unless proper paperwork is submitted and approved

by Council, troops may NOT partition funds for use by individual girls.

Regardless of the amount of cookies that a girl sells, the proceeds earned for the Troop belong to the Troop, and are to be used

for the entire Troop. Troops are NOT allowed to do percentage splits (70% to girl, 30% to Troop), or per box calculations (58¢ to

girl, 25¢ to Troop) unless qualified and approved to partition funds. If a girl leaves the troop, partitioned funds do not go

directly to the girl and are considered troop funds. Partitioned funds will only follow the girl to her new troop or to her Girl Scouts

My Way Pathway fund only if the troop selected that option on the signed partition accounts agreement and she is continuing on

the agreed upon activity. Partitioned funds are considered troop funds and never go directly to the girl.

Closing Out Your Sale Your sale must be closed out by March 17th, 2016. The following tasks must be completed:

• Confirm that the total number of cookies that SNAP+ shows as your troop being responsible for, is correct.

• Make sure that all of the cookies sold at cookie booths are entered in your “Booth Calculator” with a copy to be

submitted during the Paper Push.

• Transfer all of the booth cookies from your troop inventory to the girls as per your “Booth Calculator.” Be sure to use

the box labeled “booth” when transferring booth cookies to the girls. Refer to the “SNAP+ Troop User Guide” for

instructions.

• Calculate all I CARE Cookies and distribute to girls, enter a Virtual I CARE re-order, if necessary.

• Make sure that your Troop inventory is at zero, unless you have bad debt (see bad debt section).

• Enter all of girl payments into SNAP+. Girl balances due should all be zero unless you are submitting “Documentation

of Unpaid Monies.”

• Complete the “Rewards Report” by creating the recognition order in SNAP+.

• Deposit all remaining funds.

Rewards Report in SNAP+ A Rewards Report from SNAP+ must be completed in order to receive your Troop’s rewards. Refer to the “SNAP+ Troop User

Guide”. The Rewards Report must account for every box of cookies your troop received:

• Initial Order

• Cookies Received at Cupboard

• Troop to Troop Transfers

• Cookies Returned by Parents

Be sure that you have assigned all of the cookies in troop Inventory to the girls before running the report. Rewards are ordered

directly from reports generated from SNAP+. If you have not assigned boxes of cookies to the girls by the deadline of March 17th

this could cause your troop’s rewards to be delayed.

Double-Check the Troop Rewards Report!! You will only receive the exact number of patches and rewards listed in

your totals. If the quantities are wrong, then your rewards will be wrong. This is YOUR responsibility as the

coordinator to insure it is correct, reach out to your Regional Products Team for help if things do not appear to be

correct.

NOTE: There is a maximum of 3 volunteer patches per troop given by Council. Additional patches may be purchased at

Council retail shops. NO EXCEPTIONS!

End of Sale Paper Push All troops MUST attend Paper Push. Any troop that does not attend paper push will incur a penalty of 1¢ per box of their total

sales from their proceeds. Troops will verify their ADDITIONAL PROCEEDS if applicable and their final payment due to Council.

The following items will be due during Paper Push (if applicable):

• Cookie Booth Calculator~ ALL Troops

• Physical I CARE Cookies (cookies that the troop will NOT be delivering themselves) drop off MEGA cupboards March

8-12, 2016 OR bring them to Paper Push.

• I CARE Distribution Form (1 per troop, matching the number of cookies being brought to the Paper Push).

• I CARE Customer Receipts (IF customer indicated somewhere OTHER than the military).

• Documentation of Unpaid Monies Form with ALL supporting documents (if applicable).

• Girl-To-Girl Transfer form (if applicable).

• *Bank statements are no longer required at paper push. However, troops should be prepared to

submit to finance upon request

No Selling Cookies After the Sale Ends

• The 2016 Cookie Sale runs from January 24th, 2016 through March 13th, 2016. The Girl Scout Cookie Sale is so

successful, in part, because the cookies are only offered for 6 to 8 weeks of the year. Selling cookies after the March

13th ending date undermines the integrity of the sale. Whether these cookies are unsold or paid for and being re-sold,

it is absolutely NOT allowed via booth sales or any public forum. You may continue to sell to friends and families

anything unsold until April 1st. After that time there are no cookie sales allowed.

• Please note: The sale ends March 13th, 2016 at that point all rewards are tabulated. No sales after March 13th, 2016

count towards rewards. All Rewards are calculated on cookies that the girls sold DURING the sale, not on cookies still

waiting to be sold.

Receiving Troop Rewards You will receive your Troop Rewards Report, Cookie Dough Cards, and Girl Rewards at your Region’s Reward Distribution Day.

At your June Regional Paper Push, your Troop Rewards Report (signed by each parent) and any undeliverable rewards/ Cookie

Dough Cards are due. If this report is not returned and you have unclaimed rewards in your possession and or parents claim

rewards were not given, your troop will become financially responsible for recreating these rewards. Cost of recreating the

rewards will be at market value. It is important that rewards reports and unclaimed rewards are turned in at your June

Membership Paper Push so that your troop is not held financially responsible for rewards.

NEW: Picking up and returning signed forms and unclaimed rewards is now part of the Walk of Fame requirements. Returned Fall and Cookie Rewards signed distribution forms as well as unclaimed rewards to your products team and or council by the deadline June 1st.

NOTE: Troop Coordinators/ Troop Cookie Coordinators are NOT allowed to sign for their entire troop’s Cookie Cards.

Each individual parent/ guardian must sign for their daughter’s Cookie Dough Card and Rewards.

Cookie Finances The Troop Cookie Coordinator should attend regular troop meetings once the cookies have been distributed to the girls, for

additional orders and to collect money. Record all cookie and financial transactions on a receipt. Keep the white copy and

give parents the yellow copy.

If a girl fails to turn in her money, it’s not fair for the debt to be paid by troop funds. If you have trouble collecting from a girl’s

parent/ guardian, let your Regional Product Sales Manager know immediately. If money is not turned in regularly, call and

remind the parent/ guardian. Do NOT give the girl more cookies until she has paid for the majority of what she has already

checked out. Each girl and her family are financially responsible for the cookies they accept. Parents may NOT return cookies

to the Troop after February 23rd, 2016. After this date, the parent/ guardian will be financially responsible for them. Communicate

with the parents regularly.

Utilize the “Girl Payment” section of SNAP+. The “Girl Payment” section helps you establish payment history and spot bad

debt immediately. Refer to the “SNAP+ Troop User Guide” for details.

All checks and cash are to be deposited into the troop account in a timely manner. Do NOT hold onto large amounts of cash.

Deposits must be made on a regular basis. Deposit the money weekly (at minimum) into the troop account during the sale. If

any money is lost or stolen, file a police report and check to see if the loss is covered by your insurance. If the loss occurred in

your home, you will be required to file a report with your homeowner’s insurance. However, the amount is still owed to the

Council and forgiveness of the debt will be evaluated on a case by case basis.

Accepting Checks Although we encourage troops NOT to accept checks, accepting checks may be unavoidable: (i.e. family, businesses, etc.).

Whenever possible, checks should be made payable to the parent, and the parent in turn writes a check to the troop. No

personal checks are to be made payable to GSSGC. If checks are made payable to the troop, they should be made

payable to “Girl Scout Troop #_____” and deposited into the troop’s account. Indicate the girl’s name in the memo section so

you can trace the check. Be sure to write the signer’s Driver’s License # or State ID # on the check.

NOTE: Council does not forgive NSF’s or Bounced Checks; this is not a debt you can turn in as a Bad Debt. Be careful as your

troop carries the burden of covering a check you chose to accept.

Swoop & Sweep Swoop & Sweep is the automatic debit system used to pay for your cookies. There will be four Swoop & Sweeps throughout the

sale. Swoop & Sweep payments will be as follows:

• Swoop & Sweep # 1 ~ February 5th ~ all Walkabout monies or 25% of total amount owed to Council at time of Sweep,

whichever is greater.

• Swoop & Sweep # 2 ~ February 18th ~ all Glow Party monies or 50% of total amount owed to Council at time of

Sweep, whichever is greater.

• Swoop & Sweep # 3 ~ March 1st ~ 75% of total amount owed to Council at time of Sweep.

• Swoop & Sweep # 4 ~ March 22nd ~ Any remaining monies due.

Troops need to ensure that the appropriate amounts have been deposited into the troop bank account. If Troops are unable to

pay the full amount due on any Swoop & Sweep date, they must send an email to your Regional Products Team a minimum of

48 hours prior to the Swoop & Sweep withdrawal. The email must indicate the amount that they are able to pay and the reason

why they are unable to cover their full payment.

NOTE: A NSF fee will be assessed to the troop anytime their Swoop & Sweep

payment is returned due to non-sufficient funds. Troops will also be unable to

pick up additional cookies at cupboard until bounced sweeps are cleared.

Money Handling Troops should deposit their cookie money into the bank on a weekly basis, at minimum. Small amounts can be kept out as petty

cash/ change during cookie booths ($100-$200 maximum), but the remainder must be deposited into their Troop bank account.

Be sure not to mix cookie deposits with any other deposits (i.e.: dues, registration, trip fees, etc.).

Count out your deposit and complete a bank deposit slip. Girl Scouts is considered a business, so it’s ok to use the Merchant’s

Window. Sort your bills with each denomination stacked together, and roll your coins. The bank can supply you with coin

wrappers.

Cash Handling Fees Cash Handling Fees are a business expense. All businesses have various expenses as a cost of doing business. The cookie

sale is no different. Some banks have implemented a cash handling fee when more than a certain amount of cash is deposited

over a designated time period. Generally, businesses escape this fee because cash is no longer a huge commodity. For Girl

Scout troops depositing large sums of cash during cookie season, this has become a cost of doing business. Your troop may

incur a cash handling fee for depositing over $5,000 in a 30-day period. That fee varies from bank to bank but can be 10¢ for

every hundred dollars deposited or a percentage thereafter.

How can you avoid a cash handling fee?

• Have parents pay your troop with a money order or check to be deposited in your troop bank account.

• Buy a money order after each booth sale to be deposited in your troop bank account.

• Have parents use their credit card on a mobile payment swiper to pay the troop (Fees for using the swiper applies too

but should be noted as an option).

Mobile Payment Program/ Credit Card Swipers Credit card swipers offer a safe alternative to cash. The Mobile Payments Program is designed to allow Troop Cookie

Coordinators, Troop Leaders, parents and guardians to utilize different companies and options based on their choosing. Council

will no longer be monitoring this function. All Mobile Payment funds must be directed to TROOP Bank Accounts.

• Troops are responsible for any resulting fees/liabilities. • The Troop Coordinator can add/manage troop users, seek support from servicing company, and access reports on their

own. • Troop payments must still be made to Council in full through standard swoop and sweep.

Handling NSF Checks If a check fails to clear the bank and is returned as Non-Sufficient Funds (NSF), it is the troop’s responsibility to make every effort

to collect from the customer. Council no longer covers the NSF’s for bounced checks. Accept them with great caution.

Counterfeit Money If you receive a counterfeit bill you will need to contact your Region Product Sales Manager immediately. A “Documentation of

Unpaid Monies Report” must be completed for the counterfeit bill, waiving the troop’s responsibility for that dollar amount.

Counterfeit bills are either turned into the police department or seized by the bank. In either case, be sure to get a receipt or

seizure report in exchange for the counterfeit bill. This receipt must be attached to the “Documentation of Unpaid Monies

Report”.

NOTE: Council will ONLY accept $20’s or less as bad dept. We will no longer cover counterfeit $50’s or $100’s. We suggest you

never take bills this large.

Financial Delinquencies Volunteers handling funds are legally accountable for forwarding proceeds from the sale of cookies. Girl Scouts of San Gorgonio

Council reserves the right to take any legal action it deems necessary. If there is an outstanding debt by the troop, the

Coordinator’s position may be in jeopardy.

The Finance Department will approve all troops or individuals to be in good standing with the Council. If a Troop or individual is

found not to be in good standing they will not be allowed to participate in the cookie sale until their situation has been cleared.

There are three types of delinquencies and ways of handling the delinquency. Call the Council Finance Department if there

are questions.

• If the Troop Leader, and therefore the Troop, is delinquent, the entire Troop may not participate in product sales

unless there is a new Troop Leader. If there is a new Troop Leader, the former Troop Leader who was responsible

for the delinquency may not participate.

• If the Troop Cookie Coordinator is delinquent, then the Troop Cookie Coordinator may not participate in future

product sales. The troop may participate provided they have a different Troop Cookie Coordinator.

• If a parent/ guardian is delinquent, the girl’s participation is limited to troop booth sales where the product and the

money do not become the responsibility of the delinquent parent/ guardian.

NOTE: Troops with outstanding debt may have their proceeds withheld until an audit is performed. This is to be determined

on a case by case basis at the discretion of the Finance Department.

Documentation of Unpaid Monies Report Documentation of any payments that parents still owe the troop by the end of the sale MUST be documented as Bad Debt.

TROOPS ARE NOT ALLOWED TO PAY BAD DEBT OUT OF TROOP FUNDS.

DO NOT USE TROOP PROCEEDS TO PAY UNCOLLECTED DEBT All efforts should be made to collect the debt before submitting it to Council. The Troop Cookie Coordinator should call the

family and discuss the problem. He/ she should arrange for payment if possible and alert the Troop Leader and the Regional

Product Sales Manager. If the troop is unable to collect the debt immediately, the Regional Product Sales Manager will

arrange a meeting to complete a “Documentation of Unpaid Monies Report”. This report must be completed in the presence of

the Regional Product Sales Manager.

ALL documentation of bad debt MUST be submitted before or at the Regional Paper Push. Troops that fail to submit bad debt

will be held financially responsible.

When filling out your “Documentation of Unpaid Monies Report”, be sure to print legibly and complete ALL information requested.

Your “attempts to collect” should be as specific as possible. Include dates, conversations, meetings, emails, texts, and/or notes.

Troops MUST bring the following: • Signed Girl Permission Slip giving the girl permission to participate in the sale.

• Receipts signed by a parent or guardian documenting that the adult took possession of the cookies.

• Receipts signed by a parent or guardian documenting any payments that they made.

• Any correspondence or communication records documenting collection attempts.

NOTE: Documentation reports are not just for the Troops with parents owing money, but also to document troops that owe

money. ANYONE owing money for products must be documented.

Council will no longer accept police reports in lieu of payments. If product or money is stolen, this dollar amount must be turned

in to their homeowners or car insurance agency. They are financially responsible for the debt. For this reason, it is critical that

you make deposits regularly and not hold onto large amounts of money. Also, DO NOT leave product in the car.

Although the Troop is not obligated to pay for uncollected funds that are documented, the Troop is not eligible to keep troop profit

from uncollected funds. When filling out the “Documentation of Unpaid Monies Report” the amount owed is the total dollar

amount of the unpaid products~ do not deduct troop profit. For example, if a girl has not paid the troop for 25 boxes of cookies,

then the amount on the “Documentation of Unpaid Monies Report” should be $125 ($5.00 x 25). The Troop did not sell the

cookies and are not entitled to the troop profit. The $125 in bad debt will be removed from the girl as well as the troop and

placed in a bad debt holding area.

This process removes the responsibility of the troop to continue their collection attempts. Council staff will follow up on

delinquent accounts and if necessary, send to collections. However, if the bad debt is paid within the fiscal year (prior to

September 30th), the proceeds from the bad debt will be reverse swept back into their bank account. If the bad debt is not paid

prior to the end of the fiscal year, the troop proceeds are forfeited.

NOTE: BAD DEBT EXCEEDING $300 WILL BECOME THE RESPONSIBILITY OF THE TROOP if constant and regular

communication with council is not made.

NEW NOTE: Failure to supply accurate info or supplying fraudulent info which results in councils’ inability to collect

bad debt may cause the bad debt to revert back to the troop. ALL above documentation MUST be attached to

bad debt forms. Acceptance of the filing of your bad debt does not indicate its submission being filed RATHER

the completed document being approved by the Council finance department deems the bad debt filed.

Cookie Booth Guidelines Booth Sales are a Troop Function

Cookie Booth Dates The official start of Cookie Booths is February 5th and will run through the remainder of the sale ending on March 13th,, 2016.

Scheduling Cookie Booths Cookie Booth locations are secured by the Regional Cookie Teams and assigned via lottery. Troops, Coordinators, or parents

are not permitted to approach a business or organization to individually arrange a booth sale on their own, even if they know or

are the manager/owner. To secure a new booth location, the Coordinator must contact the Regional Cookie Team to secure the

location. These locations never become a specific troop’s exclusive booth location. Businesses do not have authorization to sell

Girl Scout Cookies.

The Troop Cookie Coordinator will schedule the troop’s booth locations through a “Booth Scheduler” in SNAP+. Cookie

Booths are ONLY permitted at approved locations and MUST be scheduled through the “Booth Scheduler.” Troops are not

allowed to set up a booth in an approved location if they have not scheduled the booth through the “Booth Scheduler.” Troops or

parents are NOT permitted to set up a booth at a location that hasn’t been approved. Troops or parents are NOT permitted to

set up a booth in an approved location when they notice that no one is there. IF IT’S NOT SCHEDULED THROUGH THE

BOOTH SCHEDULER, THEN YOU CAN’T SET UP A BOOTH AT THAT LOCATION!

Where You Can Sell Troops are allowed to set up their scheduled booths at the store entrances/exits, per the council’s agreement with the store

manager. Troops can place signs at parking lot entrances but cannot set up their booth at the parking lot entrance, driveway,

street median, or landscape. Troops or parents are NOT permitted to sell cookies out of the trunk or back of their car. (You can’t

sell stereos out of the back of your car, so likewise, you can’t sell cookies out of the back of your car, or your horse trailer, or on

the freeway entrances.)

Questions About Booths If you have any questions or concerns before, during or after your booth, be sure to contact your Regional Booth coordinator,

NOT the store manager

Cookie Booths at Your Own Business NOTE: This ONLY applies to Coordinators and parents that OWN their own business. It does NOT apply to a parent or

Coordinator who works at the business but doesn’t own it.

If a Coordinator or parent (ONLY, not a relative or friend) owns a business and wishes to have their Troop sell cookies there,

they can do so under the following guidelines:

• Booth coordination and scheduling will be handled through the Regional Cookie Team. Owning a business does not allow

you to create your own booth sale hours or dates. All Council booth guidelines must be followed regardless of ownership.

• A “Booth Sale Authorization Form” must be submitted and approved.

• All Cookie Booth Guidelines and limits apply.

• The location CAN be used exclusively by the troop but MUST be shared with all girls in the troop.

• Girl and adult ratios apply~ Minimum of two girls and two adults must be present at each booth.

• Cookies CANNOT be displayed on the counter when the troop isn’t scheduled for a booth during that time, even if you own

the store where they are being displayed.

Booth Hours Booths will be scheduled as follows (dependent on store restrictions):

• Monday through Friday ~ 1:00 pm through 8:00 pm

• Saturday and Sunday ~ 8:00 am through 8:00 pm

Daisies cannot sell after dark!

Booth Staffing A minimum of two adults and two Girl Scouts must be present at all times during troop booth sales, (unless you are a

Senior or Ambassador girl scout who has permission for a 1 to 1 booth.). One adult must be registered and cookie trained

or on-line cookie booth trained. The second adult can be a mom, dad, grandparent, or any responsible adult over the age of

eighteen. Never have more than four girls per door. Two-door stores may have a maximum of four girls on each door, if the

store allows.

1 to 1 Cookie Booths for Seniors and Ambassadors ONLY

This program applies ONLY to girls who are Seniors and Ambassadors and their cookie booth trained adult. Older girls, Senior and Ambassadors ONLY, may work 1 to 1 booths.

• Older girls, Senior and Ambassadors ONLY, may work 1 to 1 booths. • All 1 to 1 booths must be assigned by their troop – meaning the troop attended the live lottery, or was assigned through

the SNAP+ lottery, or scheduled the booth in SNAP+. Once the booth has been assigned to the troop, the Coordinator may then assign the 1:1 booth to the girl in the troop.

• All cookie booth guidelines must be followed. • Older girls must work in a variation of full uniform, meaning sash or vest must be worn to insure no confusion that a

“girl” is present. • 1 to 1 booths will display a Council provided poster at their booths at all times

Setting-Up and Closing Down Your Booth Begin and end on time. If you arrive early, be respectful of the troop scheduled before you, so that you don’t interfere with their

sales. Likewise, be prepared to depart when your scheduled time is up. When arriving for your shift, sales PRIOR to your

scheduled starting time are THEIRS; sales AFTER your scheduled starting time are YOURS! When ending your shift, sales

PRIOR to your ending time are YOURS; sales AFTER your ending time are THEIRS. You can finish the sale that you are

working on, but all additional sales belong to the next troop. If a customer promises to buy cookies on their way out but doesn’t

leave prior to your ending time, then you forfeit the sales to the next troop. We are sisters in Girl Scouting at all times. Although it

may take you time to pack up your booth, the area must be cleared so that the next troop can begin selling immediately when

their time begins.

During Your Booth • Bring your own equipment and supplies. Use a covered table to display your cookies, and use publicity posters, troop

banners, etc., for your display.

• Always keep boxes/cases off the ground, even when setting up or breaking down your booth. Utilize shopping carts,

wagons, empty cookie boxes turned upside down, etc.

• NEVER GIVE COOKIE SAMPLES to customers as it is against California Health Department regulations.

• Girls AND adults must wear Girl Scout appropriate attire (uniform/Troop t-shirt preferable). Girl Scout membership pins

should always be worn. Be conservative~ no short-shorts or low cut shirts!

• Siblings and pets MUST be left at home. Tag-a-longs (non-registered Girl Scouts children) are not allowed at a

booth sale.

• Girls should take their breaks away from the booth and NEVER eat at a booth.

• Do NOT allow girls to block store entrances or exits. Customers should be approached only upon exiting the store.

Abide by store rules!

• Leave your area clean by taking trash bags and taking your empty cardboard cases with you. Do not leave them at the

store or in the store’s trash cans. Remember, Girl Scouts Leave No Trace!

Collecting Money Have change available. Never ask the host business for change. Do not leave cash visible to customers. Only adults, and

older girls, should handle the cash box. Girls can give “change” but large bills should be handled by adults, or older girls. If

displaying a donation container, be sure to empty it on a regular basis to prevent theft. Do not accept bills larger than $20.00.

NO Special Sales, Discounts, or Raffles Allowed The price of Girl Scout Cookies is non-negotiable. They are $5.00 per box, period. Troops cannot offer their own special

promotions. The only special promotions allowed will be those that are offered Council-wide. Offering special promotions such

as: buy one/get one, half-price, discount, etc., are NOT allowed. Raffles and opportunity drawings (buy XXX and get a chance to

win XXX), although creative, are also NOT allowed.

Crediting Booth Sale Cookies to Girls Being “Honest and Fair” is the Girl Scout way and must be kept in mind when crediting booth cookies to girls. Booth sales held

the first weekend generally have higher sales than those held on the last weekend. If booth sales are distributed individually

instead of collectively, the girls selling at booths later in the sale are at a disadvantage. In addition, in the interest of “fairness”,

we are teaching our girls business skills, meaning everyone works “The Store”; the cookie booth is their store front. Equal

distribution insures “The Store” is operated in a professional manner.

Because some booths generate a lot more sales than others, the fairest way to distribute cookies is on an average. This is

accomplished through the use of a “Booth Calculator” which the Troop Cookie Coordinator uses to track sales. The Booth

Calculator calculates the box per hour sales average and then applies it to the number of hours that each girl works at cookie

booths. Always, honest and fair. It isn’t honest and fair to give some girls double-time (for any reason), and is therefore

NOT allowed. Additionally, girls may not receive any time for hours they are not present and working a cookie booth,

including when parents work a cookie booth without their child.

All troops must utilize the “Booth Calculator” spreadsheet to calculate how many boxes each girl gets credit for selling or have an

agreed method of distribution. The Troop Cookie Coordinator must submit a copy of their “Booth Calculator” at the conclusion

of the sale. If the Troop Cookie Coordinator is not able to access Microsoft Excel in order to use the “Booth Calculator” then a

reasonable facsimile may be used.

After each booth, the Troop Cookie Coordinator inputs the girls that work at the booth, the number of hours that each girl

worked, and the total number of boxes that were sold. The “Booth Calculator” does the rest! Each time the data is added, the

“Booth Calculator” recalculates the total number of boxes that each girl gets credit for selling

If you need to calculate the number of boxes each girl gets credit for manually, follow these guidelines. These calculations will

have to be submitted at the conclusion of the sale in place of the “Booth Calculator” spreadsheet.

1. Add the TOTAL number of booth hours that the girls worked collectively.

2. Add the TOTAL number of boxes sold at the booths.

3. Divide the TOTAL number of boxes sold (#1) by the TOTAL booth hours (#2). This will give you the PER HOUR

AVERAGE of boxes sold.

4. Add the total number of hours that each girl worked at booths. This will give you the GIRL’S TOTAL BOOTH

HOURS.

5. Multiply each GIRL’S TOTAL BOOTH HOURS by the PER HOUR AVERAGE. This will give you the number of

boxes each girl gets credit for.

EXAMPLE

Total Booth Hours Worked 50 Hours

Total Booth Boxes Sold 1000 Boxes

PER HOUR AVERAGE 1000 ÷ 50 = 20

Girl 1 Worked 15 Booth Hours 15 Hours x 20 Boxes = 300 Boxes

Girl 2 Worked 10 Booth Hours 10 Hours x 20 Boxes = 200 Boxes

Girl 3 Worked 25 Booth Hours 25 Hours x 20 Boxes = 500 Boxes

TOTAL 50 Hours 1000 Boxes

NOTE: If a troop has a different method of distributing booth cookies, they must put the method in writing and have all girls and

parent’s sign that they understand and agree to the chosen method BEFORE the sale begins. This is something that needs to be

done at parent/ girl training. The agreement must be turned in at paper push. Please note this does not allow for troops to break

the rules just because there is a signed document. For example: “paying” parents with booth credit for their time worked is

ILLEGAL regardless of your troop approving it with signatures. REMEMBER, Honest and fair. It isn’t honest and fair to give

some girls double-time (for any reason), and is therefore NOT allowed.

50/50 Booths (formerly known as Buddy Booths) 50/50 booths, formerly known as “buddy booths,” include booth sales conducted by girls in same troop, two girls from different

troops or Juliettes who take their own cookies to sell at a booth and split the sales among themselves.

When 50/50 Booths are OKAY 1. When the entire stock of troop cookies are distributed to all participating girls. There aren’t any troop cookies

remaining and no troop inventory. Girls are individually and financially responsible for the cookies being sold.

Parents need to sign a contract with their Troop Cookie Coordinator, stating they agree to this way of selling

cookies. Cookies are not put in the booth calculator, because they are individual girl cookies.

2. If an entire troop of girls has decided to stop selling at booths, and there is a girl in the troop that is still selling and

trying to reach her goals.

When 50/50 Booths are NOT OKAY 1. When one girl from a troop is doing "buddy" selling on the side and receiving the full 50% credit for those booths,

while the rest of the troop is selling together and their sales are being calculated on the booth calculator as

even/equal distribution based on man hours worked.

2. Selling with a buddy when someone from your troop is available to work the booth.

How to Work a 50/50 Booth EXAMPLE 1~ When both Troops/ Girls have cookies

1. Girl A provides all the cookies and handles the money.

2. 100 boxes sold/ $20 Collected for I CARE:

3. Girl A must “buy” 50 boxes from Girl B by giving Girl B $260 ($250 for the cookies sold and $10 for ½ of the

I CARE collected).

4. Girl B then gives 50 physical boxes from their inventory.

5. Both troops end up with equal cash and equal amounts of cookies reduced from their inventory.

6. 50/50 Booth Sales report is required and must be turned in to the Troop Cookie Coordinator.

EXAMPLE 2~ When only one Troop/ Girl has cookies

1. Girl A provides all the cookies and handles the money.

2. 100 boxes sold/ $20 Collected for I CARE.

3. Girl A must “buy” 50 boxes from Girl B by giving Girl B $260 ($250 for the cookies sold and $10 for ½ of the

I CARE collected).

4. Girl B does not have any cookies or not enough physical cookies to give to Girl A.

5. Girl B’s Troop Cookie Coordinator will perform a troop transfer in which 4 cases (48 boxes) of cookies

(because the website only allows transfers in cases) are transferred into Girl B.

6. Girl B’s Troop Cookie Coordinator will then transfer the four cases to Girl A.

7. Troop A’s Troop Cookie Coordinator then transfers the cookies to the proper girl.

8. The additional two boxes can be handled by Girl B giving the physical boxes to Girl A (if they have physical

cookies remaining); or, Girl B can account for the additional two boxes as I CARE, and Girl A reduces their I

CARE boxes by two.

9. Once the Troop Cookie Coordinator orders Girl B’s cookies, Girl B needs to deliver them to Girl A for the

exchange of cookies and cash.

10. Both girls end up with equal cash and equal amounts of cookies reduced from their inventory.

11. 50/50 Booth Sales report is required and must be turned in to the Troop Cookie Coordinator.

Safety and Sales Tips • Girls NEVER sell alone. Girls must always have an adult with them. Seniors and Ambassadors (ONLY) may sell with

a buddy of their same age or older.

• Parents should know exactly where the girls will be selling cookies and when they will be home.

• Girls need to dress appropriately and be polite.

• Girls MUST wear a Girl Scout uniform or Girl Scout T-shirt or sweater with Vest or Sash to be recognizable.

• Girls should know their personal and troop goal.

• Girls must know “How the Cookie Crumbles.”

• Never go inside someone’s home while selling cookies. Girls should stay outside the home where they can be seen from

the street

• Girls should never accept food or beverages while selling.

• Girls should leave all pets at home while selling, unless a working animal companion is necessary; i.e., seeing eye dog.

• Girls should not go into a yard if there is a dog or a closed gate/fence.

• Girls may not sell cookies door-to-door after dark.

• Girls must never give their last name or phone number while selling.

• When loading and unloading cookies, lift with your knees, do not bend at the waist. Remember, squat thusly.

Council policy states that a parent or other responsible adult must provide adequate supervision while girls are going door-to-

door. The Troop Coordinator’s or other designated adult’s telephone number should be given for reorders or complaints. Girls

should never give out their telephone number.

Girl and Adult Code of Conduct Again this year, a Code of Conduct has been included in the 2016 Family Guide. Every adult that will be working directly with a

Girl Scout throughout the sale should read and must sign the Code of Conduct prior to the girl participating in the sale. Be sure

to become familiar with the code for both girls and adults when facilitating behavior during the sale.

Unfortunately, if the code of conduct, that is in the family guide, is not upheld or is in any way broken, the girl’s sale will be

immediately stopped. Due to inappropriate behavior, by overzealous families, we have had to spell out what appropriate conduct

looks like and what is inappropriate behavior. As Girl Scouts, we represent the mission at all times and we need to insure that

we are not forgetting that we are in the public’s eye while assisting our girls reach their goals. Please note, when families assist

their Girl’s selling, even if they have not signed the family guide permission slip, the signer is responsible for the behavior of all

people assisting their child.

Whistle Blowers In an attempt to be sure that all complaints during the Cookie Sale are fully substantiated honestly and fairly, the following

guidelines have been implemented:

• Third-party complaints will not be accepted. The person with the complaint must be the person who saw it, heard it,

read it, or was directly involved in it.

• You must be willing to put your complaint in writing and sign your name.

• You must be willing to back up your complaints with examples. Random, vague complaints will not be accepted.

• If you are going to lodge a complaint, you must be willing to face your accused. Accusers will no longer be kept

confidential.

No Troop Divorces During the Sale Unfortunately, the Cookie Sale often brings both the best and the worst out in adults. The end result often means troops wanting

to split. This is often because of differences of opinions regarding how the Coordinator is running the sale, the way cookies are

being credited, and how the proceeds will be spent. However, this dissension within the ranks can be emotional to the girls and

detrimental to the troops. For these reasons, Troops MAY NOT divorce, separate, or split-up during the sale. Troops

experiencing problems should contact their Membership Teams immediately. The Team will help to resolve the situation until

permanent solutions can be agreed upon after the sale. As part of the “Troop Product Sales Coordinator Agreement,” the Troop

Product Sales Coordinator agrees that “from MEGA Drop to final Swoop & Sweep, no troop may divorce.”

NOTE: If things in a troop progress to the point that they can no longer work together, then the troop sale will come to an

immediate stop. The balance due will be withdrawn from the troop bank account and their sale will be officially finished.

If a Girl Transfers Out during the Sale If a girl chooses to leave your troop during the sale, the cookies must be paid for that she has sold and the unsold can be returned, AS LONG AS this occurs before the cut off date for parent returns. If this occurs after cookie returns are allowed, the new troop must be willing to accept the transfer of unsold cookies into her troop. Funds or proceeds never follow a girl as troop proceeds belong to the troop and never become the property of an individual Girl Scout.

Cookies & Media Girls ARE allowed to email friends and relatives before the sale, announcing that the sale begins on January 24th, 2016. Girls ARE allowed to take orders via email AFTER the sale begins. Girls ARE allowed to advertise or post an ad/notice via their own personal family pages and accounts on Facebook or other social networking sites. Cookie advertisements are NEVER permitted on public groups or pages. The contact person in any advertisement must be an adult (parent or leader). Never publish a girl’s contact information. ANY poor behavior on social media can cause a girls sale to be halted and or a troop to lose any and all bonuses or have their sale stopped – all monies owed will still be due.

Girls ARE NOT allowed to accept payment online, such as with PayPal. Cookies CANNOT be sold on eBay. Orders CANNOT

be accepted before January 24th via the computer, a pledge made by a Facebook friend, etc. When friends respond with

comments such as, “Put me down for …” the appropriate response must be, “Thank you for your pledge, we will contact you at

the start of the sale!”

Parents and guardians should not use social media to express stress or frustration about the amount of cookies remaining. Your Regional Cookie Team is there to help. Communicate with your Troop Cookie Coordinator, who in turn will contact the team if necessary. Putting desperation posts on social media sites creates panic throughout the entire Council. These posts will be deleted. Reach out to the Regional teams if you cannot find satisfaction within your troop leadership.

When troops need to cancel a booth, the Troop Cookie Coordinator must cancel it through the SNAP+ Booth Scheduler. You

may advertise that you are cancelling a booth through social media, however the person who “gets” the booth is the one who

reserves it in SNAP+ not the one who arrives at the location first.

NOTE: An adult’s poor behavior within your troop reflects badly on the entire mission of Girl Scouting. Be aware if you have a

parent or fellow leader who is demonstrating poor behavior especially on social media. Fighting within a Facebook stream can

cause a girls’ or your troop’s sale to come to an immediate end. The monies owed will still be due to Council. Our good behavior

is imperative and poor behavior will not be tolerated, period.

Southern California Council Border Treaty The four Southern California Girl Scout councils agree to train all troops and volunteers involved in the 2016 Cookie Program in

accordance with these operating principles, and in compliance with GSUSA’s Safety Activity Checkpoints and Volunteer

Essentials.

Guidelines • Girls must not take orders, or distribute direct cookies in hand, until their council’s respective start date.

• Girls must follow the start date for the council that they are members of, even if they reside in another council’s

geographic domain.

• No early selling under any circumstances.

• All girls must adhere to universal rules (e.g., proper uniform, adult presence requirements).

Cross-Border Allowances Selling cross-border is allowed on an exception basis. Cross-border selling begins on the same day as the council’s start date,

as above, and with these cross-border conditions:

• Family: Troops can sell to family, and to family’s neighbors.

• Friends: Immediate friends are OK. The neighborhoods your friends live in cannot be defined and you are prohibited

from selling product there.

• Workplace: In the parent or guardian’s immediate workplace only; no friend’s nor family’s workplaces. (e.g., Aunt

Mary’s workplace is off limits).

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Walkabout period is Jan 24 - Feb 2 .Walkabout Reward

For more detailed information about Cookie Rewards and to learn about the Troop PGA Rewards, please refer to your 2016 Cookie Sale Food For Thought Magazine.

REWARDSCookie Program begins January 24, 2016

2016 Patches

Camp Catalina1250+ boxes

Cali Girl Universal Studios

750+ boxes

Plush Hedgehog

Glow Party Reward

Metallic Tattoo

Shower Lanyard

Cosmic Skating

Hair Bands85+ boxes55+ boxes

200+ boxes

400+ boxes

200+ boxes

30+ boxes

Dream Design Do! Theme Patch

Cookie Booth Patch

Online Patch

Team CoCo Patch

I Care Patch

Walkabout Patch

12+ boxes

For purchase in GSSGC Shops

Send 12+ emails

Sign up for CoCo and receive at Colorful Dash

35+ I Care boxes (Tracked in SNAP)

200+ boxes (sold between Jan 24 - Feb 2)

Business Kit: Belt Bag, Clipboard & Pen with Stylus & Highlighter

Headlamp300+ boxes

Glow Party period is Jan 24 - Feb 15 .

Robot Girls Day Camp500+ boxes

Light Up YoYo &Friendship Jump Rope

400+ boxes

Art Class600+ boxes

Gen Cyber Day Camp & Drone

1000+ boxes

Disney VIP2000+ boxes

Cookie Dough*Packages Sold Cookie Dough Earned

300 – 349 $40.00

350 – 399 $50.00

400 – 449 $60.00

450 – 499 $70.00

500 – 549 $80.00

550 – 599 $90.00

600 – 699 $100.00

700 – 749 $125.00

750 – 799 $150.00

800 – 899 $200.00

900 – 999 $300.00

1,000 – 1,249 $400.00

1,250 – 1,999 $450.00

2,000 + $500.00

Rewards are subject to change without notice and are cumulative unless otherwise stated.

*Cookie Dough is NOT cumulative.

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