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Unifying your communications services to the maximum22 November 2016

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Find the notes and takeaways of this session on slide 9

For even more information, events, slides, alerts, etc.visit www.beltug.be, sign upand enjoy the Beltug Community

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ADVA Optical Networking Huawei Technologies BelgiumAllnex IniaALLOcloud KBC GroupArcadiz Telecom MetastoreASTRID Nationale Bank van BelgiëBNP Paribas NET-MeasureDelaware Consulting International NextelDelhaize P&V VerzekeringenDestiny ProximusDevoteam Syntra VlaanderenDimension Data Belgium Tam Tam ConsultingEandis TelenetEscaux UmicoreGetronics Belgium VerizonGial

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EmployeeEfficiency

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Intro slides

Customers

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10

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Our experts today

Christophe Grégoire, ASTRIDDirector Technology & Operations

Bart Pauwels, NextelManager Service Delivery

Kristof Loots, KBCICT Architect

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Takeways after the meeting

The main success factors in a UC project

The relationship (partnership) between vendor and customerEfficient and transparent change communication towards the usersA strong project team

UC has not yet reached its limits:

We can go further down the 'mobile road'What will be the impact of the Data Protection regulation (GDPR)?Customer interaction can be enhanced even more, especially via appsWhat about integration with social media platforms?And what is the future of phone numbers? Can we replace them with e-mail addresses?

For more lessons learned, hit http://bit.ly/2fWAYkq

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For even more information, events, slides, alerts, etc.

sign up now

and enjoy the Beltug Community

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Upcoming

Today’s presentations will be available soon to our members

6 December: BELTUG/Kluwer Expert Class: Developing a strategic procurement approach for software assets and licensing13 December: X-change: ‘Upwardly mobile: is your mobile fleet optimised and secured?’January: N-sight on Mobile PaymentsJanuary: N-sight on Digital Signature - introduction eIDAS in BelgiumJanuary: N-sight on GDPRJanuary: X-change: Cloud Integration in your ICT ArchitectureFebruary…March……

Check out our BELTUG agenda

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Unifying your communications services to the maximum22 November 2016

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References and sources

Slide 4 – employee efficiency: Image courtesy of jesadaphorn at FreeDigitalPhotos.netSlide 5 – customer interaction: Image courtesy of fantasista at FreeDigitalPhotos.netSlide 2 & 9 – join us: Image courtesy of Stuart Miles at FreeDigitalPhotos.net